A01 PWS_BCEF_Janitorial.pdf

US Department of Agriculture (USDA)

Performance Work Statement

Janitorial Services

USDA FOREST SERVICE

BENT CREEK, ASHEVILLE, NC

1/13/2025 2:15 PM

Contents Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor & Government Responsibilities

3.0 Contractor Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished Supplies, Utilities, Personnel

6.0 Contractor Furnished Property, Supplies, and Information

7.0 Contractor Key Personnel (AGAR 452.237-74)

8.0 Security Requirements

9.0 Safety

10.0 Place of Performance

11.0 Period of Performance

12.0 Performance of Tasks and Federal Holidays

13.0 Performance Requirement Summary

Project Title Janitorial Service for Bent Creek Experimental Forest, Asheville, North Carolina.

General Information

1.0 Background and Purpose

The intention of this contract is to obtain janitorial services for the Bent Creek Experimental Forest located at 1577 Brevard Road, Asheville, NC 28806. The contract will be awarded for a Base Period and four (4) twelve-month Option Periods by means of a Firm Fixed-Price Performance Based Service Contract.

The Contractor shall provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide custodial services in accordance with this Performance Work Statement (PWS) and any specifications listed.

Custodial service applies to all designated spaces including, but not limited to, administrative spaces/offices, halls, restrooms, labs, work areas, entrance ways, lobbies, storage areas, basements and stairways. The work consists of completing the tasks in the document titled Frequency of Tasks.

2.0 Definitions

As used throughout this contract, the following terms shall have the meaning set forth below.

Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings accompanying this specification unless stated otherwise.

Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue or foreign matter.

Contracting Officer. The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

Contracting Officer Representative (COR). Representative of the Contracting Officer who performs quality assurance evaluations of the Contractor's performance.

Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

Contractor Representative. A foreman or superintendent assigned in accordance with the "CONTRACTOR EMPLOYEES" clause, Section H.

Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

Fixture. All installed items attached to building plumbing system including restrooms and drinking fountains.

Government Technical Monitor. The Government employee designated by the Contracting Officer’s Representative to be responsible for monitoring of Contractor performance.

Low Dusting. Cleaning to remove dust, debris, cobwebs to a height of 7’ – 0” above floor level.

Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

Quality Control (QC). A method used by the Contractor to control the quality of goods and services provided.

Regular Working Hours. The Contractor will perform the required Custodial services during the Government's regular (normal) working hours of 07:00 am to 5:00 pm on Fridays except Federal Holidays.

Recyclables. Any plastic, paper, metal, or other materials that may be placed in recycling dumpster present at administrative site.

Recycling Bins: Waste containers are defined as recycling receptacles or any container holding recycling that is labeled as such with either the word Recycling, the Recycling Symbol, or both.

Space. A space is an area to receive custodial services which may or may not be considered a room by common definition. Examples of spaces are definable sections of hallways, stairwells, lobbies, offices, entrances.

Training Center. Building 12, newest building above historic campus.

Waste Containers. Waste containers are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, ash receptacles, or any container holding trash or refuse of any type that is labeled as such.

FREQUENCY OF SERVICE.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

Annually (A). Service performed 1 time during each 12-month period of the contract at intervals of 50-54 calendar weeks.

Contractor & Government Responsibilities

3.0 Contractor Technical Requirements / Tasks

The Contractor shall provide all labor, cleaning supplies, supervision, tools, materials, equipment, and transportation necessary to provide custodial services in accordance with this specification. The site is in Buncombe County, NC at 1577 Brevard Road, Asheville, NC 28806.

Custodial service applies to all designated spaces including, but not limited to, administrative spaces/offices, halls, restrooms, work areas, entrance ways, lobbies, basements and storage areas. Contractor is to furnish their own cleaning materials and machines, to perform a full range of janitorial services.

The following requirements shall be performed in accordance with commercial cleaning standards. Services are broken down into weekly, monthly and annually. Acceptance will be based on the performance standards listed in sections 4.0 and 13.0.

3.1 Weekly Tasks, Training Center

The following tasks shall be completed weekly, throughout the Training Center, Building 12.

3.1.1 Empty, then re-line all waste containers with clear bags every scheduled service. Clean/disinfect container so as to leave with no sticky residue. Leave clean spare bags in bottom on container. Place all collected trash in trash dumpster.

3.1.2 Empty, then re-line all recycling containers with clear blue bags every scheduled service. Clean/disinfect container so as to leave with no sticky residue. Leave clean spare blue bags in bottom of container. Place all collected recycling in recycling dumpster.

3.1.3 Replace and replenish all paper products and soap/disinfectant dispensers.

3.1.4 Vacuum, sweep, mop, and disinfect all floors and carpets, which includes hallways, every scheduled service.

3.1.5 Clean and disinfect all toilets, urinals, partitions, mirrors, sinks, and bathroom fixtures so as to leave no streaks, stains, or residue. This includes the outside areas of the toilet or urinals in addition to the handle, seat, tank, and lid.

Polish stainless steel paper towel/trash dispensers.

3.1.6 Clean and disinfect all work surfaces, inclusive of all items and areas that are routinely touched such as door handles, door plates, light switches, etc.

3.1.7 Kitchen area. All counter surfaces shall be wiped clean with a disinfecting cleaner. All tables and chairs shall be wiped cleaned. The floors shall be swept and mopped. Floors shall be mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains. Walls shall be wiped clean. The outside and inside surface areas of the microwave, stove and oven shall be wiped clean. The outside surface areas of the refrigerator, countertops, sink and sink areas shall be wiped clean utilizing a disinfectant. Replenish the soap dispenser and paper towel dispensers.

3.1.8 Dust all horizontal surfaces of accessible furniture, windowsills, and partitions in offices and lobby areas and remove cobwebs in offices and hallways 7’ – 0” above floor level.

3.1.9 Clean all glass interior and exterior on all entrance doors.

3.1.10 Clean and disinfect all drinking fountains.

3.1.11 Sweep exterior and interior doorway entrances, removing cobwebs, trash, dirt, or any other objects.

3.1.12 Training room tables and chairs shall be cleaned so they are free of all loose soil, hair, stains, and other debris.

Tables shall be wiped clean with a disinfecting cleaner and left free of spots, debris and other residue.

3.2 Weekly Tasks, Buildings 1, 2, 3, 4, 8 & 9

The following tasks shall be completed weekly, throughout the six historic office buildings.

3.2.1 Empty, then re-line all waste containers with clear bags every scheduled service. Clean/disinfect container so as to leave with no sticky residue. Leave clean spare bags in bottom on container.

3.2.2 Empty, then re-line all recycling containers with clear blue bags every scheduled service. Clean/disinfect container so as to leave with no sticky residue. Leave clean spare blue bags in bottom of container. Place all collected recycling in recycling dumpster.

3.2.3 Replace and replenish all paper products and soap/disinfectant dispensers.

3.2.4 Clean and disinfect all toilets, urinals, partitions, mirrors, sinks, and bathroom fixtures so as to leave no streaks, stains, or residue. This includes the outside areas of the toilet or urinals in addition to the handle, seat, tank, and lid.

Polish stainless steel paper towel/trash dispensers.

3.2.5 Sweep outside doorway entrances, removing cobwebs, trash, dirt, or any other objects.

3.3 Monthly Tasks, Buildings 1, 2, 3, 4, 8 & 9

3.3.1 Kitchen Area-Building 2 only: The outside surface areas of the refrigerators, countertops, sink and sink areas shall be wiped clean utilizing a disinfectant. The Contractor shall replenish the hand soap dispenser.

3.3.2 Clean and disinfect all work surfaces, inclusive of all items and areas that are routinely touched such as door handles, door plates, light switches, etc.

3.3.3 Vacuum, sweep, mop, and disinfect all floors and carpets which includes hallways, stairs, and basements.

3.3.4 Dust all horizontal surfaces of accessible furniture, windowsills, and partitions in offices and lobby areas and remove cobwebs in offices and hallways 7’ – 0” above floor level.

3.3.5 Clean all glass interior and exterior on all entrance storm doors of each building.

3.4 Annual Task, Buildings 1, 2, 3, 4, 8, 9 & 12 Training Center

Clean all interior and exterior windows yearly removing debris, dust, streaks, or smudges. Thoroughly clean all exterior glass surfaces, window frames, sills, and sashes, from the ground line up to and including the second floor. All glass surfaces shall be cleaned and left free of streaks and stains and shall be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed.

3.5 Frequency of Tasks Table

BENT CREEK EXPERIMENTAL FOREST ADMINISTRATIVE SITE

CUSTODIAL SERVICES

FREQUENCY OF SERVICES

TRAINING CENTER - BUILDING #12

CUSTODIAL REQUIREMENTS Weekly Monthly Annual

SPACE CLEANING

Emptying Trash/Waste Containers X Low Dusting/Cleaning X Kitchen/Break Room X Walk-Off Mats X Empty Recycling Containers X Exterior Cleaning - sweep doorways X Cleaning Interior Glass - All entrance Doors X Cleaning Exterior Glass - All entrance Doors X Cleaning Interior Glass - Windows X Cleaning Exterior Glass - Windows X Training Room Chairs Cleaning X Wipe tables in the Training Room X

FLOOR CARE *

Sweeping/Dust Mopping X Vacuum Carpets & Rugs X Damp Mopping X

*Provide services applicable to each type of floor for each building

RESTROOM SERVICES

Clean stalls, toilets/urinals, sinks, counters, mirrors, floors X Refill toilet tissue, soap, paper towels, empty trash X

Buildings #1, 2, 3, 4, 8, & 9 Custodial Requirements Weekly Monthly Annual

Restroom Services

Clean stalls, toilets/urinals, sinks, counters, mirrors, floors X

Refill toilet tissue, soap, paper towels, empty trash X

Space Cleaning Empty Trash/Waste Containers X

Empty Recycling Containers X

Walk-Off Mats - Remove debris X

Sweep exterior and interior door entrances X

Kitchen Break Room, Building 2 X

Clean Interior Glass - All entrance Doors X

Clean Exterior Glass - All entrance Doors X

Low Dusting/Cleaning X

Cleaning Interior Glass - Windows X Cleaning Exterior Glass - Windows X

Floor Care* Sweeping/Dust Mopping X

Vacuuming Carpets & Rugs X

Damp Mopping X

*Provide services applicable to each type of floor for each building Areas to be cleaned are:

Building #1 - Main floor, stairwell, basement, restroom Building #2 - Main floor, stairwell, basement, restroom Building #3 - Main floor, stairwell, basement, restroom Building #4 - Main floor, stairwell, basement, restroom

Building # 8 - Main floor, stairwell, basement, restroom Building # 9 - Main floor, stairwell, basement, restroom

4.0 Deliverable / Schedule

DELIVERABLE REFERENCE FREQUENCY SUBMIT TO

01 - Bio-based Materials List

In accordance with section 6.1.7

Within thirty (30) calendar days after contract award and any changes

To the Contracting Officer via the Contracting Officers Representative (COR)

02- Work Schedule In accordance with section 11.1

Within five (5) calendar days after contract award.

Three (3) working days prior to any requested changes.

To the Contracting Officer via the Contracting Officers Representative (COR)

03- Background Check Documentation

In accordance section to 7.2

Within ten (10) calendar days after contract award and when there are any changes to personnel.

To the Contracting Officers Representative (COR)

04- Safety Data Sheet (SDS) In accordance with section 8.0

Within ten (10) calendar days after contract award and any changes

To the Contracting Officers Representative (COR)

05-Quality Control Plan In accordance with section 11.1

Within five (5) calendar days after contract award.

Three (3) working days of any requested changes.

To the Contracting Officer via the Contracting Officers Representative (COR)

06- Reporting Accidents In accordance with section 8.1

Within 24 hours of the non-emergency accident.

To the Contracting Officer via the Contracting Officers Representative (COR)

07 - Report purchases of bio-based products in the System for Award Management (SAM)

In accordance with section 6.1.1

By Oct 30 for prior fiscal year (Oct. 1 - Sep. 30) ending the performance period of the contract base period and for each option year, if exercised.

Copy to the Contracting Officer

5.0 Government Furnished Supplies, Utilities, Personnel

The Government will make available to the Contractor a space to store custodial supplies and equipment at the Training Center. The Contractor shall be responsible and accountable for taking adequate precautions to prevent fire or water hazards, odors, and vermin. The Contractor shall be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

The Contractor shall obtain written approval from the Contracting Officer prior to making any modifications or alterations to the space provided. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor. At the completion of the contract, all facilities shall be returned to the Government in the same condition as received, except for reasonable wear and tear.

5.1 Supplies

The Government will not provide any materials as part of this contract.

5.2 Utilities

The Government will supply all utilities to support the assigned work area.

5.3 Trash & Recycling.

The Government will supply a trash dumpster and recycling dumpster in a designated exterior location.

5.4 Keys and Combination locks

The Government will supply keys and/or combination lock codes to access the buildings. The Government will also provide the keys to open the paper towel dispensers.

5.5 Government Key Personnel

5.5.1 Contracting Officer (CO)

The CO is responsible for administering and monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by COR and the contractor’s performance. The CO may delegate various day-to-day contract administration duties to an Administering ACO (ACO) and/or the COR for performance management and administrative actions such as invoice approval and issuance of Contract Discrepancy Reports may be, and normally are, delegated by the CO to the COR. The CO shall approve any revisions to the QASP processes or standards.

5.5.2 Contracting Officer Representative (COR)

The COR, is designated in writing, by the CO. The COR will ensure that the QA function is properly executed, plays a key role in contract administration and performs the contract surveillance and monitoring. Some key contract administration duties include, but are not limited to, performs surveillance as required by this QASP; make recommendations to the CO for issuance of Contract Discrepancy Reports or letters of commendation and acceptance or rejection of completed work and for administrative actions based on unsatisfactory or non-performed work, and revisions or changes to the QASP;

and assists the CO in identifying necessary contract modifications and preparing reports of Contractor performance and cost.

6.0 Contractor Furnished Property, Supplies, and Information

The Contractor shall furnish all supplies, materials, equipment, and employee training necessary for the performance of work under this contract unless otherwise specified herein. The Contractor must meet OSHA Standards. Equipment shall be used and maintained in accordance with the manufacturers’ directions and meet all applicable OSHA standards. The Contractor shall furnish and keep on site all Safety Data Sheets (SDS) for any materials used in the performance of this contract.

6.1 Supplies

The Contractor shall use environmentally friendly products. All chemicals will be those commercially available which meet Federal, State, and local codes. Preference shall be given to concentrated cleaning chemicals that are fully biodegradable, use ecologically sound packaging, are phosphate-free, noncorrosive, and non-flammable.

The Contractor will take every precaution to ensure that only safe products and approved environmentally safe products without fragrance are used. The Contractor shall wear all required Personal Protective Equipment (PPE) to ensure the safety of all employees. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. The Contractor shall not use any material which the COR and the designated site supervisor determines would be unsuitable for the purpose or harmful to the surfaces and environment to which applied and the clinic environment indoor and outside walls, doors, and window. Costs for correcting damage caused by misused materials will be borne by the Contractor.

6.1.1 Hand Soaps. Soaps for restrooms and kitchen shall conform to the following requirements. A liquid or foaming soap, approximately 15% concentrate shall be provided for use in existing dispensers. If a different type of dispenser is needed, the contractor will provide this at no additional cost following approval by COR. The soap shall be mildly scented with an antibacterial solution and lotion or emollients.

6.1.2 Paper Towels and Toilet Paper. Paper towels and toilet paper shall conform to the following requirements. The Contractor is responsible for determining the quantity of supplies needed for this contract.

Paper towels shall suit the existing paper towel dispensers. If contractor sources paper towels that do not fit existing dispensers, contractor will be responsible for providing new dispensers. Paper towels shall be commercial grade, highly absorbent, wet strength type. Factory reject type paper shall not be used. Towels shall be delivered in unopened cartons.

Toilet tissue shall be medium-soft, multiple-ply, commercial grade. The tissue shall be of sufficient thickness as to be completely opaque. The rolls shall fit existing dispensers. If a different type of dispenser is needed, the contractor will provide this at no additional cost following approval by COR. Factory reject type paper shall not be used in this contract.

Paper shall be delivered in unopened cartons.

6.1.3 Urinal Screen / Deodorizer. Urinal Screen / Deodorizer shall be standard commercial type as approved by the COR.

Cake and screen deodorants shall be non-toxic, with a pleasant smell and shall fit existing urinals.

6.1.4 Disinfectant Germicidal. An approved chemical agent used for cleaning to destroy any harmful microorganisms and odor.

6.1.5 Waste Container Liners. Trash can liners shall be of proper size to fit the containers and be constructed of durable clear plastic. Recycling can liners shall be of proper size to fit containers and be constructed of durable clear blue plastic. Office trash and recycling containers are approximately 13 gallons each; building 12 Kitchen trash can is 44 gallons; Building 2 & 12 kitchen recycling containers are 35 gallons.

6.1.6. Bio-Preferred. The Contractor must comply with Sections 9002 of the Farm Security and Rural Investment Act of 2002 to give preference to the purchase and use of biobased products. The Contractor shall also comply with the clause at FAR 52.223-2, Affirmative Procurement of Biobased Products Under Service and Construction Contracts. The Contractor shall also comply with the provision at FAR 52.223-1, Biobased Product Certification. The Contractor shall utilize products and material made from biobased materials. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR). The following table is an example of USDA designated categories of products that should be used in this contract and the minimum biobased content for a product to qualify for purchase. The table shows the minimum biobased content percentage for products within the category to qualify for purchasing under the federal procurement preference. See the complete list of categories designated by USDA.

Within thirty (30) days of contract award, the Contractor shall provide a complete list of biobased products that it intends to use or supply during performance of this contract, including products used or supplied by subcontractors. This list should include the product manufacturer and estimated quantities to be used.

The table below shows the minimum biobased content percentage for products within the category to qualify for purchasing under the federal procurement preference. See this website for additional information:

https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml.

https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml

Biobased Product Category Minimum Biobased Content Bathroom and Spa Cleaners 74% Carpet and Upholstery Cleaners - General Purpose 54% Carpet and Upholstery Cleaners - Spot Removers 7% Countertops 89% Floor Cleaners and Protectors 77% Floor Finishes and Waxes 25% Floor Strippers 78% General Purpose Household Cleaners 39% Glass Cleaners 49%

6.2 Equipment

The Contractor shall furnish all equipment needed for the performance of the work of this contract. All equipment must be properly guarded and meet all applicable OSHA standards. All power-driven equipment for vacuuming, shall be of the industrial type, mechanically sound, safe to operate, and in a condition that will not harm or excessively wear existing finishes and floor coverings. Storage and use of the approved equipment shall be acceptable to the COR. If a piece of equipment needs repair and is determined to be unsafe by the COR, the Contractor shall immediately stop using the equipment. Repair or replacement of damaged equipment must be made within 72 hours.

6.3 Notification

The contractor shall notify the Government of any circumstances of needed repair to the facility or of any area that may affect performance of contract work, present hazardous, unsafe, or unhe6.althy conditions, or cause any delays or interference of work by employees of the contractor. In addition, the contractor shall notify the Government when the facility is under unsafe conditions such as flood or fire. Contractor will turn in lost and found articles to the COR and the designated site supervisor.

Contractor will notify the COR and the designated site supervisor if an unauthorized or suspicious person(s) is seen on the premises. The Contractor shall not allow access to any person(s) to the building.

7.0 Contractor Key Personnel (AGAR 452.237-74)

7.1 The Contractor must designate a Project Manager (PM) as the single onsite Point of Contact (POC) for award management. The PM must have the authority to make decisions for the Contractor and must be the single onsite Contractor representative responsible for all issues, concerns, or problems for this award instrument. The PM must readily respond to questions, concerns, and comments, and must proactively alert the Government to potential contractual issues.

7.2 The Project Manager must possess the technical, professional, and interpersonal capability of performing the functions described in this PWS in a competent and professional manner. Additionally, this person must have full understanding and comprehension of the Performance Work Statement (PWS).

7.4 The contractor must inform in writing to the CO and COR any personnel change of the Project.

7.6 In case of substitutions to the PM, the Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. Proposed substitutes should have comparable qualifications to those of the persons being replaced. The Contracting Officer will notify the Contractor within 15 calendar days after receipt of all required information of the decision on substitutions. The award instrument will be modified to reflect any approved changes of key personnel.

7.7 Quality Control. The contractor shall maintain an approved Quality Control Plan. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with the project requirements. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how he/she assures himself that his work complies with the requirement of the contract.

The Contractor shall maintain an adequate inspection system and perform such inspections as will ensure that the work performed under the contract conforms to contract requirements. The Contractor shall maintain complete inspection records and make them available to the Government. All work shall be conducted under the general direction of the Contracting Officer and is subject to Government inspection and test at all places and at all reasonable times before acceptance to ensure strict compliance with the terms of the contract.

7.8 Staffing. Contractor personnel shall consistently present a neat appearance and be easily recognized by either a uniform or identification badge. Employees shall be fully attired and wear appropriate footwear (i.e., open-toed shoes are not permitted). The Contractor will notify the COR of any changes to Contractor personnel assigned to the Contract.

Additionally, Contractor personnel will not allow anyone besides Bent Creek staff and other Contractor personnel in the building.

The Contractor must train any new or temporary staff to adhere to the same level of quality of services, and completeness for this contract. All new or temporary staff names must be presented in writing to the COR prior to entering the facilities. At no time will anyone visiting the janitorial staff be permitted in the building unless they are providing contractual services and the COR is notified

Continuity of personnel is critical to successful performance and keeping administration and/or oversight to a minimum.

Personnel turnover shall not exceed more than one individual within any 12-month period.

8.0 Security Requirements

The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, the government facilities, equipment, and materials shall be secured in a manner designated by the government.

8.1 Upon entering a locked area, the contractor will ensure it is returned to a locked condition once services are completed.

8.2 Lost keys shall be reported to the COR and the CO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks. In the event a master key is lost or duplicated, the contractor will be responsible for replacement of all locks and keys for that system/facility.

8.3 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials/cleaners not intended to be used on that surface. Accidental splashes shall be removed immediately. The Contractor shall repair and return areas damaged, as a result of work under this contract, to their original condition, to include painting, refinishing, or replacement, if necessary, at no cost to the Government. The Contractor is prohibited from using Government telephones, facilities, or office equipment provided for official Government use. Smoking is not permitted in the building at any time; and cigarette butts shall not be tossed on the ground.

8.4 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

8.5 The Contractor shall provide the Contracting Officer with a list of names, addresses, and telephone numbers of all the Contractor's employees who will be working at this facility. No employee will be permitted in the building prior to completing and submitting the required PII sheet and two fingerprint cards issued by the contracting agency. This list and completed forms shall be submitted prior to the first workday of the contract period, and any changes to the list shall be provided within twenty-four (24) hours of such change. Once contacted by the Forest Service, Personnel Security staff, each contract employee must complete and submit the eQuip application and form OF-306 within 14 business days. Contract employees are to respond to any follow up requests from Personnel Security staff for missing application data within 2 business days. Failure to comply with these timelines will result in blocked access to the building.

8.6 Contractor Background Checks. Background checks are required to comply with Presidential Directive HSPD-12 that requires “for unescorted entry into a federal facility, the individual will have a background investigation on file.” Within ten calendar days of contract award or a new employee being selected for work on this contract, provide a complete list of the name, address, social security number, date of birth and work phone of each employee involved in the performance of this contract.

8.7 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall follow the conditions below.

8.8 Occupied and/or locked offices.

8.8.1 Unoccupied office. If an office is unoccupied, the Contractor shall clean the office.

8.8.2 Locked office. The Contractor shall unlock the office and clean and relock when completed.

8.8.3 Occupied Office. The Contractor shall let their presence be known to the office’s occupant and the occupant should relinquish the office for cleaning.

If the occupant tells the Contractor the office doesn’t need cleaning or to skip the office, then the Contractor shall skip the office. The contractor shall note the office and occupant’s name, provide it to the PM who will inform the COR. The Contractor will not be faulted for that week for that office.

If the occupant asks for a delay, the Contractor shall continue cleaning the rest of the space and then return to the occupied office.

If, when the Contractor returns to the office and the occupant hasn’t made the office available for cleaning the Contractor may bypass the office and move on to the next building. The contractor shall note the office and occupant’s name, provide it to the PM who will inform the COR. The Contractor will not be faulted for that week for that office.

9.0 Safety

The Contractor shall put in place safety measures to reduce the risk of illness or injuries obtained in the performance of work. The Contractor shall wear all required Personal Protective Equipment (PPE) to ensure the safety of all employees.

The Contractor shall instruct employees in appropriate measures as specified by applicable provisions of the Occupational Safety and Health Act, 1970, PL 91-596 (84 Stat 1590). The Contractor shall provide a copy of the Safety Data Sheet (SDS) for each of the products used to perform service to the CO and the COR within ten (10) days from the date of the award, to be approved by the CO. Once products are approved for use on site, the Contractor shall furnish a copy of the SDS at the location where products are stored. Within 10 days of the award and any changes thereafter.

9.1. Accidents

Should any accidents or injuries arise either to a person or property, the Contractor is to notify the COR or the designated site supervisor immediately via email and phone or within 24 hours from the occurrence.

9.2 Security

The Contractor will turn off all interior facility lights when finished servicing the area. Doors and windows shall be properly closed and locked.

10.0 Place of Performance

All work is to be performed at the USDA Forest Service, Bent Creek Experimental Forest, Buncombe County, NC at 1577 Brevard Rd, NC 28806.

BUILDINGS SUMMARY

Building Number Historic Building Name Total Square Feet

1 Management Laboratory 1,132 SF 2 Entomology Laboratory 1,098 SF 3 Pathology Laboratory 1,256 SF 4 Entomology Office 1,132 SF 8 Bunkhouse 1,234 SF 9 Superintendent’s Office 1,132 SF 12 Training Center 6,587 SF

BUILDING SIZE, FLOORING TYPES, FIXTURES TOTALS (ADD)

Total Square footage ..............................................................12,337 SF Total Concrete (C) ................................................................. 2,999 SF Total Carpet (CA.................................................................... 6,515 SF Total Ceramic Tile (CT) ........................................................ 336 SF Total Resilient Tile (RT) ........................................................ 868 SF Total Wood (W) ..................................................................... 2,853 SF

Number of fixtures Paper Towel Dispensers Toilet Paper Dispensers Soap Dispensers Screen / Deodorizer Trash Receptacles Recycling Receptacles Walk-off Mats Entrance & Storm Doors with Glass

11.0 Period of Performance

The anticipated period of performance shall be for one base year and four one-year option periods. The period of performance is as follows:

Base Year March 1, 2025 – February 28, 2026 Option Year I March 1, 2026 – February 28, 2027

Option Year II March 1, 2027 – February 29, 2028 Option Year III March 1, 2028 – February 28, 2029 Option Year IV March 1, 2029 -- February 28, 2030

12.0 Performance of Tasks and Federal Holidays

Weekly cleaning for all buildings must be done on Friday during normal business hours between 7am – 500pm except on a Federal Holiday or during a government lapse of funding (shut-down). Contractor is to pre-arrange their schedule with the Contracting Officers Representative (COR) or Government Technical Representative (GTR) following all the guidelines set forth in this Contract. If there is a scheduled event in Training Center on Friday, then that building shall be the last one cleaned on Friday after the event is over. If the scheduled event will not be over by 530pm, an alternate day will need to be scheduled for the cleaning of Building 12, Training Center. The COR will notify contractor of any known scheduling conflicts. All other buildings shall be cleaned on the regular Friday schedule.

12.1 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day services will be performed. The schedule shall list the type of work to be performed and the areas to be worked. When scheduled services performed fall on a holiday, alternate dates shall be specified. The initial work schedule shall be submitted to the COR for approval within 5 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the COR's approval at least three working days prior to performance.

Federal Holidays

New Year’s Day Labor Day Martin Luther King Jr’s Birthday Columbus Day Washington’s Birthday Veterans Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

13.0 Performance Requirement Summary

Performance Objective PWS Reference

Performance Standard

Acceptable Quality Level (AQL)

Incentive (+ /-) Impact on Contractor Payment

Clean and Empty Trash and Recycling cans, with at least 1 spare trash bag in bottom of trash can.

3.1.1, 3.1.2, 3.2.1, 3.2.2

Trash removed, with no visible dirt, residue or odors, left behind. Leaving at least 1 clean trash bag in bottom of can

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection weekly.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Stock and replenish all paper products and soap dispensers 3.1.3, 3.2.3

Supply levels are to be full and prepared for the weekly business operation.

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection weekly.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Clean all floors.

Vacuum, sweep, mop, and disinfect all floors and carpets, including hallways and basements. 3.1.4, 3.3.3

Floors should be clean, free of debris, dirt, litter, or any other foreign matter

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Clean and disinfect all toilets, urinals, partitions, clean mirrors, sinks, and bathroom fixtures.

Includes the outside areas of the toilet or urinals in addition to the handle, seat, tank, and lid. Polish stainless steel paper towel/trash dispensers. 3.1.5, 3.2.4

Bathroom should clean and disinfected. All surfaces should be free of dirt, deposits, streaks, and odors

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Clean and disinfect all work surfaces, inclusive of all items and areas that are routinely touched such as door handles, door plates, light switches, etc. 3.1.6, 3.3.2

The counters and work surfaces should be clean, and disinfected, free of debris, deposits, streaks, scum, and odors

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

All kitchen counter surfaces shall be wiped clean with a disinfecting cleaner. All tables and chairs shall be wiped cleaned.

The floors shall be sweep and mopped. Floors shall be mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains. Walls shall be wiped clean. The outside and inside surface areas of the microwave, stove and oven shall be wiped clean. The outside surface areas of the refrigerators, countertops, sink and sink areas shall be wiped clean utilizing a disinfectant.

Replenish the soap, and paper towel dispensers. 3.1.7, 3.3.1

The kitchen areas should be clean and disinfected. They should be free of visible dirt, deposits, streaks, and odors

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance

Dust all horizontal surfaces of accessible furniture, windowsills, and partitions in offices and lobby areas and remove cobwebs in offices and hallways 7’ – 0” above floor level. 3.1.8, 3.3.4

These areas should be free of visible dust

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Clean all glass of entrances interior and exterior doors of all buildings, all doors. 3.1.9, 3.3.5

Glass doors should be clean, with no visible deposits, fingerprints, streaks, or smears

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Clean and disinfect all drinking fountains 3.1.10

Fountains should be clean, free of any visible dirt, deposits, streaks, and odors

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Sweep exterior doorway entrances. 3.1.11, 3.2.5

Entrance should be free of trash, visible dirt, and cobwebs.

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Clean Training room tables and chairs 3.1.12

Chairs should be free of hair, debris, stains; tables shall be free of spots, debris and residue

95% of services in every building meet standards. No more than 1 validated complaint or failed Inspection per service.

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Exercise Option Years.

Cleaning interior and exterior window glass 3.4

All glass surfaces, window frames, sills, and sashes, from the ground line up to and including the second floor should be free of debris, dust, streaks, or smudges.

95% of services in every building meet standards.

Rework of line items at no cost to the government.

Positive/Negative performance