A.02 RFI HT001126RFI0237.pdf

REQUEST FOR INFORMATION: HT001126RFI0237

DEFENSE HEALTH AGENCY

CONTRACT RESOURCE MANAGEMENT (CRM) SUPPORT

1.0 DESCRIPTION

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This requirement is currently in the 8(a) program; therefore, the Defense Health Agency (DHA) is only seeking responses from 8(a) companies. This RFI is being issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Defense Health Agency (DHA) is not at this time seeking quotes or proposals and will not accept unsolicited proposals.

Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.

If a solicitation is released, it may be synopsized on the System for Award Management (SAM) website or solicited through other government points of entry such as GSA eBuy for FSS Schedules, through the 8(a) program, OASIS+, etc. It is the responsibility of the potential offerors to monitor all sites for additional information pertaining to this requirement. The results of this market research may contribute to determining the method of procurement.

2.0 BACKGROUND

This is a non-personal services contract to provide Contract Resource Management Support Services to implement a comprehensive monitoring and evaluation component that identifies improper payments thereby safeguarding TRICARE’s funding and achieving cost savings to the program. Additionally, the contractor shall provide program management support and administrative services including studies and analysis, business process improvement and information management/program office support for the DHA/CRM E-Commerce program management office.

The CRM Branch provides superior budgetary, financial accounting, systems support, pharmacy refunds, and improper payment oversight for centrally funded PSC programs in support of the TRICARE Health Plan. PSC controls financial records and payments to Regional Managed Care Support Contractors (MCSC) and the CRM has a resolute mission to provide its services via a small and focused team. The DHA is committed to the delivery of the highest quality health care services to 9.5 million TRICARE beneficiaries (military personnel, their families, and retirees) through the Managed Care network of civilian providers, military hospitals, and clinics in the Military Health System (MHS) for medical, dental, and pharmacy. This goal incorporates the provision of a health care delivery system where quality, access, and cost effectiveness prevail.

3.0 REQUESTED INFORMATION

3.1 RFI Response and Capability Statement Submission: Companies/Vendors who have provided services involving Contract Resource Management Support shall address the requirements listed within Part 5 of the Draft Performance Work Statement (PWS). The capability statement should demonstrate your understanding of DHA’s challenges and your ability to provide effective solutions.

3.2 Requirements: See Draft PWS attached.

4.0 RESPONSES

4.1 Interested parties are requested to respond to this RFI to include two (2) sections: Section 1 – Administrative Information per Section 4.3 and Section 2 – Requested Information per Section

3.0. Capability Statements should be tailored to the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. Please do not provide general capabilities statements. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

4.2 Capability Statements should be submitted in Microsoft Word for Office compatible format and are due no later than 12:00PM EDT, Wednesday, April 1, 2026. Responses shall be limited to ten (10) pages and submitted via e-mail to aileen.s.floyd.civ@health.mil, contract specialist and leslie.s.nelson7.civ@health.mil, contracting officer. Please use the following title in your email subject line HT001126RFI0237 Contract Resource Management Support.

Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED.

To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

4.3. Section 1 of the Capability Statement shall provide Administrative Information, and shall include the following as a minimum:

4.3.1. Company name, mailing address, phone number, Authorized Point of Contact (POC) and POC e-mail.

4.3.2. In order for the Government to assess the market capability of your company or organization as to the administration of one or more aspects of the CRM Support, please provide the following company information:

a. DUNS;

b. CAGE CODE;

c. Applicable NAICS Codes;

d. Business size status and date of last certification; and

e. Applicable GSA SINs [to include description of SIN product/service classification/description];

f. All Applicable Contract Numbers and Contracting Vehicles that would be available for the procurement of the services [i.e. GWACs, GSA OASIS+, GSA Professional Services, etc.] (This information is for market research only and does not preclude your company from responding to this notice.)

mailto:aileen.s.floyd.civ@health.mil mailto:leslie.s.nelson7.civ@health.mil

4.3.3 Questions to Respondents – Provide answers to the following questions, include assumptions or other conditions:

a. Given a complete solicitation, would you be able to perform 50% of the cost incurred for personnel with your own employees in accordance with FAR 19.809-2(a)?

b. Considering the answer to the previous question and the likelihoods the results of this

RFI could support a competitive solicitation, would your company respond to an RFP for competitive proposals?

c. Considering the answer to the previous question, does the draft PWS contain sufficient information that would enable you to adequately respond to an RFP?

d. Describe your company’s capabilities to meet the technical characteristics and requirements areas defined in this RFI and associated attachments.

e. Describe an assessment of perceived risks, concerns, and challenges associated with this acquisition.

f. Is your company 8(a) certified by SBA?

g. Under the current SB 8(a) recertification regulations, do you anticipate your company remaining a small business under primary NAICS code 541611?

h. Because this requirement is anticipated as an 8(a) competitive, will your company be capable of maintaining continuing eligibility in the program prior to award in 2026?

4.4 The number of pages in Section 1 – Administrative Information of the Capability Statement shall not be included in the ten (10) page limitation for Section 2 – Requested Information.

Section 2 – Requested Information shall provide the information requested in Section 3.0 of this RFI and shall be limited to ten (10) pages.

5.0 SUMMARY

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide Contract Resource Management Support. The information provided in the RFI is subject to change and is not binding on the Government. The DHA has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned. Telephone and e-mail inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.