A.02 PI60 PWS_Janitorial Services_Final.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

JANITORIAL SERVICES

21 November 2024

1.0 General:

1.1 Scope of the Contract: This is a firm fixed-price contract for janitorial services at the DC National Guard Armory in support of the 60th Presidential Inauguration (PI60). The successful Contractor will provide janitorial services from 15 Jan 2025 – 23 Jan 2025.

1.1.1 Objectives: The Contractor shall provide janitorial services. All work shall be accomplished in accordance with the best commercial practices for janitorial cleaning services.

The contractor shall furnish all management, labor, transportation, janitorial supplies, and equipment in accordance with the terms and conditions of this Performance Work Statement (PWS). This includes all janitorial cleaning and all other tasks and responsibilities deemed necessary and spelled out in this PWS.

1.2 Background: As a result of the National Guard’s domestic operations mission, the District of Columbia National Guard (DCNG) has a requirement to procure janitorial services to maintain cleanliness within the armory to support the health and hygienic needs of National Guard Soldiers and Airmen supporting the aforesaid mission.

1.3 Period of Performance (PoP): The Period of Performance shall be from 15 Jan 2025 – 23 Jan 2025.

1.4 General Information:

1.4.1 Place and Performance of Services: The Contractor shall provide janitorial services at the District of Columbia Armory, located at 2001 East Capital Street SE, Washington, DC 20003.

The Contractor shall provide daily janitorial services for the 75,850 square feet drill floor and four (4) adjacent bathrooms to the drill floor between the hours of 5:00 PM to 7:30 AM Monday thru Friday and 12:00 AM to 11:59 PM Saturday thru Sunday.

1.4.1.1 This service may be increased or reduced as deemed necessary by the Contracting Officer (KO) in order to maintain operational and economic efficiency as directed by approved modifications.

1.4.1.2 Telework: The Government does not permit the contractor to telework in support of this requirement.

1.4.1.3 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.4 The Contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays:

1.4.2.1 Martin Luther King, Jr.’s Birthday: January 20th

The Contractor shall perform work on Martin Luther King, Jr.’s Birthday

1.4.3 Quality Control (QC): The Contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall also develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.4.1 Periodic and Unscheduled Inspections - After each inspection, the Contractor will be advised of any unsatisfactory conditions for which the Contractor is responsible. The Contractor shall promptly correct such deficiencies and communicate to the Contracting Officer’s Representative (COR), by the following workday, the solution to each problem, when it will be corrected and what will be done to prevent recurrence of the problem.

1.4.5 Installation Access and Security Requirements. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost

Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a government representative).

1.4.5.2 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO.

This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications: The contractor shall ensure all employees possess all required licenses for operating vehicles for transportation used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE:

The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: The Contractor shall have proper credential/badging to deliver and maintain the shower trailers, portable toilets and dumpsters to the site location. Local and Military Installation Records Background Check:

The Contractor shall provide full names, gender, date of birth, place of birth, race, license, email address, social security, and telephone numbers for all employees performing the delivery and set up of equipment to the COR no later than 14 calendar days after award.

In addition, the Contractor must provide photographs of said employees no later than 14 calendar days after award that meet the following requirements:

• Photo is taken in full color

• Photo must be saved as JPEG, PNG, or TIFF Files (JPEG and PNG recommended).

• Minimum resolution is 240 x 320 pixels

• Files size maximum of 2MB per photo

• File naming convention is Last Name, First Name i.e. Johnson, Eric.jpg/png/tiff. This should match the entry on the spreadsheet, column Q “Profile Picture”

• Full head shot from top of the head to just below the chin.

• Faced forward, no portrait positioning

• Minimal background space from the edge of the photo to the SM’s ear and top of the head

• Head centered in the frame

• Background of the photo must be light grey, plain white or off-white.

• NO colored backgrounds or objects in the background are permitted

• Natural expression (resting) on the face

• NO excessive smiling, frowning, or other expressions that distort facial features.

• Eyeglasses should be worn in the photo if normally worn by the applicant

• NO sunglasses or tinted lenses are permitted.

• NO redeye pictures

• NO hats

The COR will inform the Contractor of any requests for additional information and/or rejections within 14 calendar days after receipt.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.13 Local and Military Installation Records Background Check: The Contractor shall provide full names, license, social security, and telephone numbers for all drivers to the COR no later than 14 calendar days after award. The COR will submit the driver’s information to respective military installations for vetting, if required. The COR will inform the Contractor of any requests for additional information and/or rejections within 14 calendar days after receipt.

1.5 Qualifications:

1.5.1 The Contractor must have knowledge of cleaning procedures, adherence to basic safety policies and precautions, and proper use of cleaning equipment and approved, commonly used chemicals.

1.5.2 The Contractor must have the ability to utilize common cleaning tools, including handling heavy powered equipment such as buffers, scrubbers etc.

1.5.3 The Contractor shall provide appropriately qualified employees that can satisfy a local and military installation records background check by not having any standing felony convictions or pending legal actions that could result in a felony conviction.

1.5.4 The Contractor’s employees must have the communication and interpersonal skills to interact with tenants, vendors, contractors, and staff.

1.5.5 Have a negative result on pre-employment and periodic drug screenings.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes nonmanufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative

DA Department of the Army DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SAT Simplified Acquisition Threshold SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: None

3.2 Materials: None

3.3 Equipment: None

3.4 Services: None

3.5 Utilities: N/A

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall perform janitorial services in the following areas:

Drill Floor: 75,850sf North Drill Floor Bathroom Female: 693sf South Drill Floor Bathroom Female: 693sf North Drill Floor Bathroom Male: 702sf South Drill Floor Bathroom Male: 702sf

5.1 Maintains all floors, by sweeping, dust mopping, damp mopping, wet mopping, dry buffing, and spray buffing, as needed, to ensure they have a uniform, glossy appearance and freedom from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration and other foreign matter.

5.2 Cleans all baseboards, corners, and wall/floor edges. Removes all floor maintenance solutions from baseboards, furniture, trash receptacles, etc. Moves and cleans floors under all chairs, trash receptacles, and other moveable items to maintain floors underneath these items.

5.3 Returns all moved items back to their original and proper position.

5.4 Empties all trash and recycle containers and returns to their initial location. Removes all boxes, cans, paper placed near a trash receptacle and marked "TRASH" from the facilities. Replaces any obviously soiled or torn plastic trash receptacle liners. Deposits all trash in the nearest outside trash collection container. Leaves all trash receptacles clean, free of foreign matter, and free of odors.

5.5 Cleans all interior glass, including glass in doors partitions, walls, display cases, directory boards, etc. Ensures after glass cleaning, there are no traces of film, dirt, smudges, water, or other foreign matter.

5.6 Cleans and disinfects all porcelain and polished metal surfaces, including the offices and drain, as well as exterior surfaces of fountain.

5.7 Ensures drinking fountains are free of streaks, stains, spots, smudges, scale, and other obvious soil.

5.8 Performs general spot cleaning on a continual basis; this includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc. from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures.

5.9 Ensures the surface has a clean uniform appearance, free of streaks, spots, and other evidence of soil.

5.10 Cleans or dusts all surfaces to eliminate dust collection.

5.11 Completely cleans and disinfects all surfaces of sinks, toilet bowls, urinals, lavatories showers, shower mats, dispensers, plumbing fixtures, saunas, partitions, dispensers, doors, walls, and other such surfaces using a germicidal detergent.

5.12 Confirms that all receptacles are free of deposits, dirt, streaks, and odors after cleaning.

Disinfects all surfaces of partitions, stalls, stall doors, entry doors to include handles, kick plates, ventilation grates, metal guards etc. and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

5.13 Removes all cleaning solutions from baseboards, furniture, trash receptacles, chairs, and other similar items.

5.14 Cleaning Products. The contractor shall use green products (recycled-content or bio based) in accordance with the DCARNG’s Green Procurement Program (GPP) for the janitorial services provided in the areas outlined in section 5.0.

5.14.1 The contractor shall ensure the products meet the minimum material standards listed in the Recovered Material Advisory Notice (RMAN) or bio-based content list.

5.15 Safety Data Sheet. The contractor shall provide a safety data sheet (SDS) of all chemicals used in the performance of this contract. At a minimum, the SDS information shall include instructions for the safe use and potential hazards associated with a particular material or product, along with spill-handling procedures.

5.16 Cleaning Log. The contractor shall provide a log of janitorial services provided, in the areas outlined in section 5.0, at the end of each cleaning. Additionally, the log shall include the name of products used to provide the services in the areas outlined in section 5.0.

5.17 Service Hours. The contractor shall perform janitorial services once per day for the duration of the contract. The contractor shall provide the services between the hours of 5:00 PM to 7:30 AM Monday thru Friday and 12:00 AM to 11:59 PM Saturday thru Sunday.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars DoDM 1000.13-M-V1

DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201 -2.pdf https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf

Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

USDA Bio preferred Program Catalog https://www.biopreferred.gov/BioPreferred/Faces/cat alog/Catalog.xhtml

EPA Sustainment Materials https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program Homeland Security Presidential

Directive (HSPD)-12 Policy for a Common Identification

Standard for Federal Employees and Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016)

Army Directive 2014-05 Policy and Implementation

Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors

03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/A rmyDir.aspx

AR 25-2

Information Assurance

04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below: N/A https://www.biopreferred.gov/BioPreferred/Faces/catalog/Catalog.xhtml https://www.biopreferred.gov/BioPreferred/Faces/catalog/Catalog.xhtml https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method /

By Whom

5.1 - 5.13 Janitorial Services

The contractor shall perform janitorial services.

Cleanliness time shall adhere to the standard 95% of the time.

Random monitoring /

COR

5.17 Service Hours

The contractor shall provide janitorial services during the times specified.

Contractor does not meet performance standard not more than one time.

100% Inspection / COR

5.16 Cleaning Log

The contractor shall provide a daily log of areas serviced.

Contractor does not meet performance standard not more than one time.

100% Inspection / COR

Ver. October 2022

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Forma t

Submit To

1.4.5.2 iWATCH Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.10 Identification Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy COR

5.15 Safety Data

Sheets

Once; provide with offer 1 Electronic Submission

KO/CS

5.16 Cleaning Log Provide daily at end of

each service.

1 Electronic Submission

COR

TECHNICAL EXHIBIT 3

Ver. October 2022

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.

ITEM NAME ANNUAL ESTIMATED

QUANTITY

1 Sq ft of drill floor to be maintained 75,850 sq ft 2 Sq ft of bathrooms to be maintained 2,790 sq ft

Total sq ft of all areas of responsibility 78,640 sq ft