A.02.12 Veritas eDP Product Description.pdf
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- Solicitation number
- W912HQ26S0033
About this file
This is a Product Description document for a federal software licensing contract for the Veritas eDiscovery Platform (eDP), a client-server application owned by Veritas Technologies and operated by Arctera, LLC.
The U.S. Army Corps of Engineers (USACE) requires perpetual licenses for 3 terabytes of eDiscovery Platform processing capacity, Platform Collection functionality, and unlimited Legal Holds, along with maintenance and support. The contract specifies five distinct line items with corresponding Veritas part numbers: eDiscovery Platform ID Collect 1 LI (part 3692920), eDiscovery Platform PPAR 2 TB (part 4122687), eDiscovery Platform PPAR 1 TB (part 3692923), eDiscovery Platform ID Collect ECM Connect SharePoint 1 Server (part 3692922), and eDiscovery Platform Legal Hold 1 LI (part 3692921). All items include 12 months of verified support renewal. The software serves approximately 600 USACE attorneys and non-attorneys enterprise-wide for managing electronically stored information (ESI) and litigation holds related to Federal Court cases, Contract Dispute Act (CDA) cases, Armed Services Board of Contract Appeals (ASBCA) matters, and administrative actions. The contractor must deliver products within 30 days of award and maintain a help desk support line available minimum 8 AM to 7 PM CST. Software updates exclude major new releases that substantially change format or functionality, though the contractor shall correct problems materially affecting software use. The performance period is one year from the date of award. Delivery location is the USACE Humphreys Engineer Center Support Activity in Alexandria, Virginia, or the contractor's place of business. The business point of contact is William Pumyea at USACE.
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Text version
PRODUCT DESCRIPTION
Software Licensing of
Veritas eDiscovery Platform “eDP” Client Server Application
1. SCOPE: The purpose of this contract is for procuring software licensing for
“Veritas/Arctera eDiscovery Platform,” proprietary software owned by Veritas Technologies. This work requires extensive knowledge of the “Veritas eDiscovery Platform” client-server software application, to include the case processing, document collection, and legal holds.
This e-Discovery software solution is a resource available to approximately 600 attorneys and non-attorneys enterprise-wide within USACE to assist in the review of Electronic Discovery (e-Discovery) and the handling of electronically stored information (ESI) and managing litigation holds related to USACE litigation including Federal Court cases, contract dispute act (CDA) cases before the Court of Federal Claims (COFC) and the Armed Services Board of Contract Appeals (ASBCA), and administrative actions such as Merit Systems/personnel/Equal Employment Opportunity matters, and GAO bid protests.
2. APPLICABLE DOCUMENTS:
Army Regulation AR 25-1, The Army Information Resources Management Program, dated 24 March 1997
Army Regulation, AR 27-26, Legal Services: Rules of Professional Conduct for Lawyers, 1 May 1992 Army Regulation, AR 27-20, Litigation, dated 8 February 2008 Engineer Regulation, ER 27-1-1, Claims, Litigation and Procurement Fraud
3. TASKS:
LICENSING
The Contractor shall provide perpetual licenses for 3 TBs of eDiscovery Platform Processing, Platform Collection, and unlimited Legal Holds, maintenance and support.
Products Required:
Item Description Part number Quantity
11878-M3-2F VERIFIED
SUPPORT 12 MONTHS
RENEWAL FOR
EDISCOVERY
PLATFORM ID COLLECT 1
LI
USER ONPREMISE
STANDARD PERPETUAL
LICENSE GOV
3692920 1
13408-M3-2F VERIFIED
SUPPORT 12 MONTHS
4122687 1
RENEWAL FOR
EDISCOVERY
PLATFORM PPAR 2 TB
ONPREMISE STANDARD
PERPETUAL LICENSE
GOV
13937-M3-2F VERIFIED
SUPPORT 12 MONTHS
RENEWAL FOR
EDISCOVERY
PLATFORM PPAR 1 TB
ONPREMISE STANDARD
PERPETUAL LICENSE
GOV
3692923 1
15098-M3-2F VERIFIED
SUPPORT 12 MONTHS
RENEWAL FOR
EDISCOVERY
PLATFORM ID COLLECT
ECM
CONNECT SHAREPOINT 1
SERVER ONPREMISE
STANDARD PERPETUAL
LICENSE GOV
3692922 1
12974-M3-2F VERIFIED
SUPPORT 12 MONTHS
RENEWAL FOR
EDISCOVERY
PLATFORM LEGAL HOLD
1 LI
USER ONPREMISE
STANDARD PERPETUAL
LICENSE GOV
3692921 1
4. HELP DESK SUPPORT:
The Contractor shall provide a customer support number for the purpose of providing user assistance and guidance in the implementation of Veritas eDiscovery Platform software. The customer support number is available at minimum from 8 AM CST to 7
PM CST.
5. SOFTWARE UPDATES :
Arctera, LLC will provide all updates for the Licensed Software that it releases during the term of this contract to licensee. Such updates shall not, however, include any new releases of the Licensed Software that substantially change the format or functionality of the Licensed Software.
Arctera, LLC shall correct the Software to the extent necessary to correct problems attributable to Veritas eDiscovery Platform which materially affects the use of the Software. Upon receipt of written notice of the problem, Veritas eDiscovery Platform shall use its best efforts to correct the problem or provide licensee with a way to temporarily work around the problem, if able to do so.
Arctera, LLC shall provide telephone support during Business Hours of 8:00 a.m. – 7:00 p.m. (CST) for the purpose of reporting problems and for the handling of customer questions relating to the operation of the Licensed Software.
6. PERIOD OF PERFORMANCE
The period of performance shall be one year. The period of performance will start on the date of award. The contractor shall deliver the products within 30 days of receiving the award.
7. GOVERNMENT FURNISHED PROPERTY: Not Applicable
8. SECURITY REQUIREMENTS: Not Applicable
9. CDRL’s and DID’s: Not Applicable
10. PLACE OF PERFORMANCE: The place of delivery of these services will either be at the U.S. Army Corps of Engineers Humphreys Engineer Center Support Activity, located at 7701 Telegraph Road, Alexandria, VA, or other location including contractor’s place of business.
11. BUSINESS POINT OF CONTACT: William Pumyea, 696 Virginia Road, Concord, MA 01742, (978) 318-8450, william.g.pumyea@usace.army.mil.
mailto:william.g.pumyea@usace.army.mil
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