RFP 95476723R3000 Q_A.pdf

Except as provided herein, all terms and conditions of the document referenced in item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. Name and Title of Signer (Type or Print) 16A. Name and title of Contracting Officer (Type or Print)

Bruce Falk

Contracting Officer bfalk@ushmm.org / (202) 314-7828

15B. Contractor/Offeror 15C. Date Signed 16B. United States of America

(Signature of Contracting Officer)

16C. Date Signed

(Signature of person authorized to sign)

05/30/2023

NSN 7540-01-152-8070 30-105 STANDARD FORM 30 (REV. 10-83)

PREVIOUS EDITIONS UNUSABLE Prescribed by GSA FAR (48 CFR) 53.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. Contract ID Code Page of Pages

1 13

2. Amendment/Modification No. 3. Effective Date 4. Requisition/Purchase Req. No. 5. Project No. (if applicable)

0001 05/30/2023

6. Issued By Code USHMM 7. Administered By (If other than Item 6) Code

UNITED STATES HOLOCAUST MEMORIAL MUSEUM

OFFICE OF FINANCE, DIV. OF PROCUREMENT

100 RAOUL WALLENBERG PL, SW

WASHINGTON, DC 20024

BRUCE FALK, CONTRACTING OFFICER bfalk@ushmm.org

8. Name and Address of Contractor (No., Street, County, and Zip Code) (X)

X

9A. Amendment of Solicitation No.

USHMM RFP 95476723R3000

9B. Date (See Item 11)

04/23/2023

10A. Modification of Contract/Order No.

10B. Date (See Item 13)

Code Facility Code

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers x is extended is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDG-

MENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT

IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. Accounting and Appropriation Data (if required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACT/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

(x) A. This change order is issued pursuant to: (Specify authority) The changes set forth in item 14 are made in the Contract Order No. in item 10A.

B. The above numbered Contract/Order is modified to reflect the administrative changes (such as changes in paying office, appropriation date, etc.)

Set fourth item 14, pursuant to the authority of FAR 43.103 (b)

C. This supplemental agreement is entered into pursuant to authority of:

D. Other (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. Description of Amendment/Modification (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

This contains the full questions and answers for this RFP and all remaining attachments.

RFP 95476723R3000 Q&A

Q&A # RFQ Sec�on / Sub Sec�on Page # Item Ques�on Answer also changed to replace

1 A 1 SF33

Security Services 954... opens with "Sec�on B (cont'd). Could you please confirm if “Sec�on A” is considered the Standard Form 33? If not, could you please provide or advise which document is considered “Sec�on A.”

Yes, the SF33 is Sec�on A

2 B.2.2 2 Please confirm that, pursuant to Sec�on B.2.2, offerors are to apply an escala�on factor to all labor categories, including security officers.

B.2.2 does not dictate pricing approaches. It establishes a cap on what increases are allowable.

B.4. C.2.3.13, C.5.2.2, C.6.3.1, E.3, F.2.0.4, and

G.2.2

Mul�ple

Using B.4 as an example: “B.4 DOCUMENTATION REQUIRED BEFORE CONTRACT START-UP. Contractor shall support a transi�on of services from the incumbent/predecessor Contract, by submi�ng the following to the COR within 30 days of Contract start-up:”

We are unsure of the use of "within 30 days of Contract start-up."

Usual prac�ce of this phrase signifies the days following the event, not in this instance prior to the event. The references listed have similar concerns. Would the Government please clarify when the documents or services are required?

The term an�cipates a 60 day window around Contract start-up. If Contract start-up is October 1, transi�on requirements must be fulfilled by October 31. Award subject to availability of funds may permit such efforts to get underway as early as September 1, however.

4 B.4 & L.08.1.3 3 & 50

Please confirm if it is USHMM’s intent to provide successful Contractor with a 30-day transi�on period, or if USHMM an�cipates a longer transi�on period (ie. 60 or 90 days).

As described in par. B.4, USHMM requires a seamless transi�on of performance at Contract start-up, and intends to make an award sufficiently in advance subject to availability of funds to permit the prepara�on essen�al to success, as described in this sec�on.

5 B.4.2 3 Documenta�on Required Before Contract Start-Up Please confirm that Contractor will be able to store all firearms in a safe, in Contractor-designated Office Space. Yes, in a Contractor-provided safe.

6 C.1 3 Background What challenge(s) is USHMM currently experiencing with regards to the current security program?

Maintaining full Low and High Season staffing of a technically proficient and professionally responsive security officer/protec�on services force is USHMM's biggest contract challenge.

7 C.1.3 4 "Access to the site by vehicle traffic..." Please confirm that contractor-provided vehicles are not a requirement of the contract. No contractor-provided vehicles are needed or requested.

8 C.1.3 4 "Access to the site by vehicle traffic..."

Since Contractor personnel are unable to park on USHMM property, is USHMM able to provide a summary of other parking op�ons that are available?

This informa�on lies outside of USHMM's area of exper�se and is readily available to the public.

9 C.2.2 4 Temporary Addi�onal Services (TAS)

This paragraph states, in part, "The COR will normally provide a minimum of 24 hours’ no�ce of increased staffing; however, as few as four (4) hours' no�ce may be given in case of exigent circumstances as such are communicated in wri�ng to Contractor by the COR no later than 24 hours of the ini�al no�ce." Does this mean that, during exigent circumstances, the ini�al direc�ve to provide Temporary Addi�onal Services may be verbal, and that a wri�en direc�ve will follow within 24 hours therea�er?

Yes. Please note that this paragraph is "as few as four (4) hours'" with "shorter." That sentence should now read, "The COR will normally provide a minimum of 24 hours’ no�ce of increased staffing; however, shorter no�ce may be given in case of exigent circumstances as such are communicated in wri�ng to Contractor by the COR no later than 24 hours of the ini�al no�ce." (The insert will not be underscored in the actual contract.)

10 C.2.3.07 5 U�lity Systems Please provide addi�onal details regarding this scope of work and a few examples of what “perform minor opera�ons” may include.

This would be extremely limited and may include incidents such as the repor�ng of electrical outages or water leaks. In an extreme case, it could include turning off the water via the main shut-off valve if this became necessary and no engineer was available.

11 C.2.3.09 5 Medical Emergency NOTE: update/correc�on of RFP clause language The last sentence is hereby changed to read, "This may entail heavy li�ing." (Dele�on not noted; the insert will not be underscored in the actual contract.)

12 C.2.3.12(1) 6 Incident reports Can you share what the name is of the internal database program is for submi�ng incident reports? Does this security program require a separate guard patrol system to be put in place?

The name of the database is "Resolver." No separate guard patrol system is required.

13 C.3.01 7 Quality Control Monitors Is the Quality Control Monitor considered an overhead posi�on or will a separate billable line item be established to bill for this posi�on? It is considered an overhead posi�on.

Documenta�on Required Before Contract Start-Up & Phase-

Q&A # RFQ Sec�on / Sub Sec�on Page # Item Ques�on Answer

14 C.3.01 & L.09.01 7 Quality Control Monitors, Labor Categories and Rates

There are no hours for QC Monitors on the pricing schedule and the la�er paragraph states that USHMM prefers to treat Quality Control Monitors’ performance as a func�on of Contractor overhead. What is the number of hours that the government has determined as adequate for the category of labor?

This is le� to Offerors' discre�on within a best value compe��ve context.

C.3.06, 3.07 and C.3.08 8 Armed Officers, Unarmed Officers and Console Operators

Sec�on C.3.07 states that there are currently no unarmed officers, but such posi�ons may be ins�tuted in the future. Console Operators are not designated as armed or unarmed. Are Console Operators armed or unarmed?

All officers on post are armed.

16 C.5.3.2 11 Uniform Items and Quan��es Please confirm what the desired “uniform/look” for the Project Manager is.

See C.5.3.7: " Contractor is responsible for assuring that all employees maintain a professional, office-appropriate appearance in accordance with generally-accepted standards of the community and the specific requirements of the Contract." (Emphasis added)

17 C.5.4.1 14 Firearms and Ammuni�on/Standard Issue Is there a specific brand of weapon that is needed for this program? No specific brand is required, only that the weapon be a 9mm semi-automa�c.

18 C.5.4.2 14 Storage & Handling Is the safe GFE or Contractor purchased and controlled? The safe is Contractor purchased and controlled.

19 C.5.4.2(5) 14 Storage & Handling NOTE: update/correc�on of RFP clause language The first sentence shall now read, "All firearms and ammuni�on shall be accounted for at each shi� change."

(The insert will not be underscored in the actual contract.)

20 C.5.5 15 Body Armor Can you provide examples of when officers would be required to wear body armor?

As stated in C.5.5, " USHMM reserves the right to determine, in the absence of the Contractor deciding, that the wearing of the body armor is mandatory while performing produc�ve hours. USHMM also reserves the right to make the wearing of body armor mandatory during periods of heightened security or specific threat."

USHMM prefers to make such determina�ons as circumstances dictate, rather than in the context of a hypothe�cal.

21 C.5.6.3 15 Supplementary Equipment So that an offeror may capture the appropriate quan��es of radio equipment accessories in their pricing, can you please provide the number of radios that will be provided to the awardee?

80 Radios will be provided.

22 C.5.6.4 16 Working Surveillance Kit Please advise if USHMM has any addi�onal requirements / specs regarding the “working surveillance kit.”

The kit is a PMLN8342A, 2 wire surveillance kit with a loud audio translucent tube.

23 C.6.2.2 16 USHMM-Provided Training Will any training provided pursuant to Sec�on C.6.2.2 be considered billable as a separate line item?

The specialized console training referenced in this sec�on is currently performed as two days of on the job training, with an addi�onal day added as needed. As such, it is not separately billable.

24 C.6.2.5 17 USHMM-Provided Training Will an offeror be reimbursed for all costs associated with training hours provided to an employee (i.e. payroll taxes and insurances) or will reimbursement be limited to only to wages?

All reimbursable training is billable against the relevant blended rate.

25 C.6.3 17 Contractor-Provided Training Is USHMM able to provide a breakdown of how many hours by Post the current contractor is providing? See Exhibit 7 (Es�mated Staffing Requirements)

26 C.6.3.2 17 Contractor-Provided Training Please advise if the 12 hours of Supervisor Training is billable back to USHMM. Yes, this training is billable back to USHMM.

27 C.6.3.3 17 Contractor-Provided Training Please confirm if there is a specific number of required hours for Baton Training

Training must be conducted by a cer�fied baton instructor, mee�ng the �me requirements set for carriage cer�fica�on.

28 C.6.3.5 18 Contractor-Provided Training Please advise if the 12 hours of Museum Scenario Training is billable back to USHMM. Yes, this training is billable back to USHMM.

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29 C.6.3.6 18 Advanced Training Is there a minimum number of advanced hours of training to be provided to all employees pursuant to Sec�on C.6.3.6 of the solicita�on? Is there a specified frequency for this training to occur?

There is no minimum number of hours applicable to the force as a whole; sa�sfactory comple�on of required training remains a prerequisite for each officer to beginning produc�ve (billable) hours. This training should be reviewed as necessary during roll call briefings or incorporated as a scenario training topic.

30 E.3 20 Quality Control Please confirm if there are any an�cipated contractual SLAs/KPIs with financial penal�es that the Contractor should be aware of.

See Exhibit 3 (Contract Adjustment Table). Offerors are welcome to propose addi�onal SLAs/KPIs, which may but need not include penal�es and incen�ves as part of the Quality Control Program (QCP) described in the RFP.

31 F.2.03 21 "Contractor may use a combina�on of..." What is the incumbent contractor’s current workforce combina�on (as a percentage) of full-�me and part-�me posi�ons? All members of the current workforce are full-�me.

32 F.2.04 22 "As stated throughout this Contract..."

USHMM here requires that "… To ensure �mely availability of qualified replacement SPOs, Contractor shall retain a minimum of six (6) replacement/alternate employees, capable of filling officer, field supervisor, and shi� supervisor posi�ons, who meet or exceed the minimum qualifica�ons stated herein, who have cleared the USHMM background check process required hereunder, and whom USHMM has approved for work as a Contract employee. Contractor shall also submit a detailed, wri�en plan to the COR within thirty (30) days of Contract start-up on how Contractor will fill open posts within one (1) hour of vacancy."

Are the hours for these “retained” personnel considered produc�ve and therefore billable against the appropriate CLINs?

No, these hours are not considered produc�ve or billable.

33 F.2.06.3(1) 23 "TAS" How many hours of temporary addi�onal services were requested in the last year?

The TAS hours for FY22 were: Museum (40), Console (1741), Shapell (395). FY23 TAS hours through the end of April are as follows: Museum (87) Console (2064), Shapell (4). Each of these reflect Covid-related adjustments in the Control Center causing TAS hours to be higher than normal. Neither are indica�ve of normal opera�ons.

34 F.2.07 (2) 23 Breaks

The solicita�on states that contractors must provide a replacement officer for each employee during relief periods. Is the �me spent by the contractor providing officer relief (including travel �me to and from the post site) considered produc�ve hours (billable) or does the government consider them as contractor overhead?

Contract employees are not permi�ed to leave the work site during work hours. As such all travel between posts, including relief posts, is just movement around the Museum campus. These are billable hours.

35 F.2.07.2 23 Breaks Can USHMM please confirm supervisors may not be used to provide breaks or relief while on shi� as this results in an open supervisor post?

Supervisors are not expected to be used for relief or breaks. Any shortage caused by the absence of a relief post will result in and be treated as an open post.

36 F.2.07.2 23 Breaks Can USHMM iden�fy any self-relieving posts? Only the Control Center, all R-posts, and supervisor posi�ons meet this descrip�on.

37 F.2.07.2 23 Breaks Do employees currently leave the site during their break and lunch periods? Are employees currently completely freed of their du�es during their unpaid lunch period?

Employees are expected to remain on site for emergency response needs. They will be compensated if pulled from their break or lunch.

38 F.2.10 24 Reten�on Rates Please provide a current seniority list and the associated current annual reten�on rate.

In accordance with USHMM reten�on requirements, the incumbent was required to maintain a security officer staff of 99 personnel for High Season and 91 for Low Season. There were 98 ac�ve personnel assigned as of April 30, 2023 maintaining a reten�on rate of 98.9% for High Season opera�ons. Latrice Black, the most recent service entrant, arrived 4/15/2023. A seniority list is a�ached.

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39 G.2 (C.3.02 & C.3.03) 27 Contractor Representa�ves

If possible, please provide the names and contact informa�on for the Project Manager and Captains who currently serve in those respec�ve posi�ons on the incumbent contract.

If applicable, this informa�on will be compiled and shared with the awardee at the appropriate �me pursuant to FAR 22.1020.

40 G.2 and L.08.3.5 27, 52 Contractor Representa�ves; Key Personnel

This paragraph states that "The project manager, the captain(s), shi� supervisors, and field supervisors shall be considered "Key Personnel," along with all other Contract employees iden�fied by name below and in Contractor's Proposal." Would USHMM clarify which Key Personnel resumes are required in technical proposals under this RFP?

This applies to all individuals filling the posi�ons specified in paragraph G.2 as well as any others whom Offerors are commi�ed to a�aching to their proposals in this capacity.

41 G.3.4.1 28 General Warranty & Cer�fica�on

We note the specifica�on that Contractor personnel be US ci�zens. A federal statute, 8 USC 1324b, prohibits discrimina�on on the basis of ci�zenship status and requires employers to consider any person who is legally authorized to work in the US, and not just US ci�zens. Please clarify the legal basis for that requirement.

All Contract employees assigned to or associated with this Contract must be US ci�zens. Offerors seeking a be�er understanding are encouraged to consult the excep�ons to 8 USC 1324b.

42 G.3.5 29 Suitability Checks What is the average processing �me for the suitability checks referenced in sec�on G.3.5 of the solicita�on?

Fingerprint results take 5 to 10 days on average to obtain.

USHMM must obtain both fingerprint results and summary reports before an individual can be cleared to work.

43 G.3.7 31 Health and Physiological Requirements Are prospec�ve Contract employees required to take a physiological test?

See, e.g., RFP par. G.3.7.1: "Contract employees shall be required to pass a medical physical fitness examina�on prior to employment and a minimum of once a year therea�er."

44 G.3.7.2 32 Health and Physiological Requirements

This sec�on states, "Incumbent contract employees who have cer�fica�ons of medical suitability accepted by USHMM within the past year are not required to submit another cer�ficate…" Can USHMM provide the number of incumbent personnel whose medical suitability is scheduled to expire before October 1, 2023?

Health examina�ons are scheduled on an annual basis.

None of them will be expired as of October 1, 2023, but some may be due again star�ng early in FY24, based on when their last medical was performed. As a ma�er of prac�cal scheduling, only a few officers can be scheduled and sent at any one �me. The incumbent has typically arranged to send a few officers for their respec�ve cer�fica�ons each month.

45 G.3.7.3 32 Health and Physiological Requirements Are security personnel required to have any specific vaccina�ons (ie.

COVID)? No

46 G.3.7.3 (5) 32 Health and Physiological Requirements Will all employees assigned to the contract be expected to complete a psychological examina�on as part of the annual medical requirement? No

47 G.3.8.1(4) 33 Drug Screening One of the 11 checks included in the drug screening required in the RFP is cannabis. Given that recrea�onal use is legal in DC, is a posi�ve result for cannabis s�ll a disqualifier?

This is a DC SOMB requirement and as such, remains a disqualifier.

48 G.3.8.2 33 Drug Screening What is the contractually-required percentage and frequency of random drug tests to be conducted?

This is an annual requirement for all members that is administered on a random basis.

49 G.3.9 34 Physical Fitness Standards and Tes�ng NOTE: update/correc�on of RFP clause language The last sentence shall now read,"The tes�ng will be performed as outlined below:" (The insert will not be underscored in the actual contract.)

50 G.3.9 34 Physical Fitness Standards and Tes�ng

Is the Physical Fitness Standards and Tes�ng described in Sec�on G.3.9 conducted while employees are “on the job?” If this is not conducted during an employees regularly scheduled shi�, is this �me considered billable? What is the es�mated dura�on of the tes�ng during each session?

This tes�ng occurs while the employee is on the job.

51 G.3.9.1 34 Physical Fitness Standards and Tes�ng Have the physical fitness standards been validated by an occupa�onal specialist and found to address essen�al job du�es?

The current physical fitness standards and tes�ng were ini�ated in 2010 in conjunc�on with the union and in consulta�on with our General Counsel by Wackenhut Security's management (then serving as contractor). They are unchanged since then.

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52 G.3.9.1 34 Physical Fitness Standards and Tes�ng Sec�on G.3.9.1 requires employees to climb 5 floors or 7 flights. Is there a �me limit for employees to complete this climb?

The climb must be completed within a �me necessary to successfully complete the respec�ve tes�ng standards described as G.3.9.1(1) through (4).

53 G.4 35 Waivers of Minimum Qualifica�ons/Requirements Please confirm if incumbent personnel are “grandfathered,” meaning they do not have to undergo the criminal background screening, physical examina�on, drug screening, etc.?

Pursuant to RFP par. G.3.7.2, "Incumbent Contract employees who have cer�fica�ons of medical suitability accepted by USHMM within the past year are not required to submit another cer�ficate unless specifically requested to do so by the CO or COR." Otherwise, waiver is a ma�er of USHMM discre�on and will be determined on a case-by-case basis in accordance with relevant facts and circumstances.

54 G.4 35 Waivers of Minimum Qualifica�ons/Requirements Does USHMM have a preference to retain incumbent employees that are in good standing and meet the hiring criteria of the Offeror, in conjunc�on with the CBA and requirements of the RFP?

Not in the abstract. USHMM reserves discre�on to consider the respec�ve value of incumbent employees designated by Offerors as Key Personnel on a case by case basis.

55 G.7.1 35 Invoices Please confirm USHMM’s invoicing and payment terms are monthly, NET 30. That is correct

56 H.4.2 37 Insurance and Indemnifica�on Requirements

This requires the Contractor to maintain Umbrella Liability Insurance with minimum limits of $4,000,000 to supplement the General Liability Insurance specified in Sec�on H.4.1 on page 37. Our company carries Excess Liability Insurance, but we do not carry Umbrella Liability Insurance. May we subs�tute Excess Liability Insurance in place of Umbrella Liability Insurance? Our Excess Liability insurance, although not wri�en on an Umbrella form, nonetheless follows the form of the General Liability policy, so there will be no gaps in coverage. In the alterna�ve, may we increase the limits of the General Liability policy by $4,000,000?

The Museum is open to considering this alterna�ve in the context of RFP pars. L.09.4 and M.3.2 ("Contract Excep�ons"), but reserves the right to discuss or reject any proposed alterna�ve policy that does not meet or exceed the Museum's published minimum standards (e.g., coverage gaps). See RFP par. L.10 ("Clarifica�ons, Discussions...")

57 H.4.4 37 Insurance and Indemnifica�on Requirements

Our company rou�nely adds clients as addi�onal insureds on our insurance policies, so long as our obliga�ons are limited to the extent of our negligent performance of the services and the specified insurance limits we have agreed to provide. The foregoing parameters are stated in our contracts, and the addi�onal insured endorsements to all of our insurance policies cover each addi�onal insured to the extent of those contractual requirements. Our addi�onal insured endorsements are broadly wri�en to cover each addi�onal insured “where required by wri�en contract.” Furthermore, because our addi�onal insured endorsements are blanket endorsements, addi�onal insureds need not be expressly named in order to be covered. Can Sec�on H.4.4 be revised as follows to reflect those parameters? Specifically:

On line 2, replace the word “naming” with the word “covering.”

On line 3, delete the word “named.”

Insert the following as the last sentence: “Anything to the contrary notwithstanding, USHMM’s rights as an addi�onal insured under the Contractor’s insurance policies shall apply to the extent of the Contractor’s negligent performance of the services and up to the required insurance coverage amount. Addi�onal insured coverage may be provided by a blanket endorsement that covers addi�onal insureds where required by wri�en contract.”

The proposed subs�tu�ons on lines 2 and 3 of RFP paragraph H.4.4 are acceptable. USHMM will also accept the following modified inser�on: "Anything to the contrary notwithstanding, USHMM’s rights as an addi�onal insured under the Contractor’s insurance policies shall apply to the extent of the Contractor’s negligent performance of the services. Addi�onal insured coverage may be provided by a blanket endorsement that covers addi�onal insureds where required by wri�en contract."

58 J 45-46 Exhibits & A�achments Have all relevant/required documents posted for the RFP? To the best of our knowledge, yes.

59 K.1 46 FAR 52.204-8 Annual Representa�ons and Cer�fica�ons Please confirm there is not a “small Business” as defined on page 46 designa�on for this contract? If so what is the percentage?

USHMM has not established any small business set-asides for this requirement.

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60 L.05(b) 48 FAR 52.216-25 CONTRACT DEFINITIZATION We request an extension of the proposal deadline. Granted. The deadline for proposals is hereby pushed back to June 14, 2023, 5 PM ET.

61 L.06 48 FAR 52.237-1 Site Visit We request a copy of the list of a�endees for the site-visit sessions. See a�ached. The outline of topics we covered is likewise included.

62 L.08.1 49-52 Technical Brief Are sec�on and/or subsec�on headings included in word counts?

No, so long as the heading does not require close a�en�on, parsing, or extended reading, or dwarf rather than support the content it is labeling. A rule of reason applies with respect to word count and total pagina�on.

63 L.08.1 49-53 Technical Brief Please confirm all sec�ons that do not include word count parameters in the proposal instruc�ons are not subject to word limita�ons.

That is correct. USHMM recommends that Offerors conform to RFP organiza�onal structure and avoid interpola�ng irrelevant content to expedite evalua�on and reduce the risk that USHMM's technical team misses otherwise material informa�on. Offerors are generally advised to communicate as intelligibly and clearly as they can.

64 L.08.1.1 49 Understanding of the Requirements Will USHMM please clarify what types of illustra�ons are allowable such as charts, Gan� charts, etc. to ensure offeror's do not provide an illustra�on that will count towards the 500 maximum word limit?

Offerors can be responsive with a simple table or checklist approach.

65 L.08.2.2 51 Chronological Performance History Please confirm prospec�ve offerors should not exceed a maximum of 10 clients for the Chronological Performance History sec�on of the technical?

That is correct.

66 L.08.3.1(5) 51 “posi�ve cash flow da�ng back at least three (3) consecu�ve years”

Please advise if USHMM will accept a paragraph describing such, or if USHMM is reques�ng audited financial statements, etc. as proof.

A descrip�on is sufficient. Ideally, this would be a statement a�ested to by an authorized financial officer.

67 L.08.3.4 52 "Large Business Firms selected for award..." Please confirm that all applicable Contractors are NOT required to submit a Small Business Subcontract Plan at this �me. That is correct.

68 L.08.3.4 52 "Large Business Firms selected for award..."

Please confirm the following:

i. There is no requirement for Contractor to subcontract security services.

ii. There is no DBE/MBE/SBE goal that has been established for the solicita�on.

iii. There is no evalua�on criteria associated with DBE/MBE/SBE par�cipa�on or the lack thereof.

USHMM has not established any small business set-asides or goals for this requirement and it is not a requirement.

Qualifying Offerors are welcome to take advantage of the price evalua�on preferences established in the FAR (see, e.g., FAR 14.408-6 and FAR 19.1307).

69 L.08.3.5(3) and (4) 52 & 53 Key Personnel

Please clarify the posi�ons which require a resume to be submi�ed, as it seems Item (3) state resumes are required for PM, Captains (2), and Shi� Supervisors, while Item (4) appears to be sta�ng resumes are required for only the Shi� and Field Supervisors? Please confirm.

L.08.3.5(3) requires a narra�ve descrip�on, not resumes.

The resume submission requirement of L.08.3.5(4) applies only for project manager and captain candidates.

70 L.08.3.5(4) 53 Key Personnel

Paragraph (4) states "the resume submi�al requirement… is limited in applica�on to Offeror's respec�vely proposed project manager and captain candidates." However, it also states "Shi� and Field Supervisors may not be excluded from the resume submi�al requirement." These two statements seem to contradict one another.

Can USHMM please clarify what posi�ons require resumes to be submi�ed with the Technical Proposal?

The word "not" should be deleted from the last sentence of the clause so that it reads, "Shi� and Field Supervisors may be excluded from the resume submi�al requirement." The resume submission requirement applies only for project manager and captain candidates.

Q&A # RFQ Sec�on / Sub Sec�on Page # Item Ques�on Answer

71 L.09.1 53 Price What is the total contract value for the current contract?

The current contract was awarded in FY19 at a value of NTE $8,374,502.56 in the base year, resul�ng in an es�mated total value of NTE $41,454,641.64 with exercise of all op�on years. USHMM's actual FY22 contract spend was $8,261,161.89, but the Museum nonetheless obligated NTE $9,302,875.02 of FY23 funds to support its service needs in the last year of the contract. Please note the correc�on of a typo in L.09.1.1 such that the affected sentence now reads: "Said escala�on should be a percentage covering Contract employees and/or performance periods not covered by the incorporated CBA that currently expires September 30, 2023, and take into account that if a new CBA is nego�ated during the course of the awarded Contract, the prevailing wages set forth in that Agreement will be obligatory and subject to equitable adjustment of Contract rates for non-supervisory employees."

72 M.1 54 Method The statement incorrectly cites a performance start date of October 1, 2018. Please confirm the correct start date is October 1, 2023.

Yes, this was an ar�fact of an obsolete template. The correct start date is October 1, 2023.

73 Exhibit 1 N/A USHMM CBA (2020-23) Is a new CBA currently being nego�ated by the incumbent contractor?

If so, will prospec�ve offerors be afforded an opportunity to adjust their pricing to reflect the amended economic terms?

The new CBA will be the collec�ve responsibility of USHMM's contractor and the union to determine. The Museum is not privy to these discussions. Otherwise, and as stated in RFP B.2.2, "Notwithstanding anything herein to the contrary, in the event that a new CBA is nego�ated during the course of this Contract, the prevailing wages set forth in that agreement will form the basis for renewal rates and be subject to equitable adjustment of Contract rates for nonsupervisory Contract employees."

74 Exhibit 1 N/A CBA Expira�on Date Given the current CBA provided as Exhibit 1 is due to expire September 30, 2023, how does USHMM prefer bidders price wage rates for all collec�ve bargaining personnel?

Wage rates should be priced in a reasonable, compe��ve, and jus�fiable manner. Offerors should explain all assump�ons underlying their pricing.

75 Exhibit 1 Sec�on 32 CBA Health & Welfare

Pursuant to Sec�on 32 of the Collec�ve Bargaining Agreement incorporated into the solicita�on, Health & Welfare was to be updated on October 1, 2021 and October 1, 2022, however the amendments to the CBA, including the 2022 opener that raised the H&W rate from $4.80-$4.90 were not included. Please provide.

USHMM does not have access to this informa�on. To our knowledge, it was not associated with an RFEA or other contract modifica�on.

76 Exhibit 2 N/A Pricing + Schedule [CLINs 9 & 14] Line items 9 and 14 of the pricing schedule are reserved for “training.”

Could you please confirm which training components are considered billable and can directly invoiced against these lines?

Instructor hours may be billed for the 12 hours of scenario training.

77 Exhibit 2 N/A Pricing + Schedule [CLINs 10 & 15]

Line items 10 and 15 of the pricing schedule are reserved for hours provided by a training instructor. Could you please advise which hours of training instruc�on provided are considered billable and can be directly invoiced against these lines?

Instructor hours may be billed for the 12 hours of scenario training.

78 Exhibit 2 N/A Pricing + Schedule [CLINs 13-15]

CLINs 13-15 each have 144 hours. Is this the maximum number of hours for TAS and Training for the guards? Is ini�al training and recurring training of contractor personnel considered produc�ve (billable hours) or should those hours be included in overhead?

This is the planned amount of billable training for the year. Ini�al training and recurring training, other than scenario training, are not considered produc�ve (billable) hours.

79 Exhibit 2 & Exhibit 7 N/A Pricing Schedule

There is a difference in hours between Exhibits 2 and 7 in CLINs X005 and X006. CLIN X005 has 524 more hours on Exhibit 2 and CLIN X006 has 416 less hours on Exhibit 2. Can the Museum clarify which hours should be incorporated into the Offeror’s pricing?

We find no discrepancy. The hours from F37+F97 in Exhibit 7 total the 117,512 hours of CLIN X005 on Exhibit

2. Likewise, the hours from F50+F112 in Exhibit 7 total the 13,312 hours of CLIN X006 on Exhibit 2.

80 Exhibit 7 N/A Post R-6 and R-8 The exhibit indicates that these posts are Relief Plazas and Relief Annex. Please clarify what these represent.

The Annex shi� is assigned to the Ross Administra�on Building and requires separate relief assignments.

Total Assigned: 98/ 99 Museum: 72 /72 Shapel: 13 / 14

April 30, 2023 MGR/ Sup: 13 / 13

Shapell Shapell

USHMM PERSONNEL ROSTER AS OF

DETAIL # TITLE Contract Start Date FT/PT Museum 1 PM 2/7/2012 FT Museum 2 Captain 1/30/2017 Museum 3 Captain 5/2/2014 FT Museum 4 Shift Supervisor 2/28/2014 FT Museum 5 Shift Supervisor 6/26/2019 FT Museum 6 Shift Supervisor 8/9/2017 FT Museum 7 Shift Supervisor 10/11/2019 FT Museum 8 5/1/2014 FT Museum 9 4/16/2019 FT Museum 10 Field Supervisor 3/26/2017 FT Museum 11 Field Supervisor 1/14/2021 FT

1 Shift Supervisor 3/11/2015 FT 2 Shift Supervisor 4/1/2019 FT

Museum 1 ASPO 5/1/1995 FT Museum 2 ASPO 9/1/1996 FT

Museum 3 ASPO 12/16/2003 FT

Museum 4 ASPO 4/19/2004 FT Museum 5 ASPO 1/2/2005 FT Museum 6 ASPO 9/18/2007 FT Museum 7 ASPO 7/28/2008 FT Museum 8 ASPO 4/21/2009 FT Museum 9 ASPO 3/2/2010 FT Museum 10 ASPO 3/15/2010 FT Museum 11 ASPO 5/7/2011 FT Museum 12 ASPO 2/10/2012 FT Museum 13 ASPO 2/22/2012 FT Museum ASPO 3/7/2012 FT Museum ASPO 4/2/2013 FT Museum 16 ASPO 4/20/2013 FT Museum 17 ASPO 1/9/2014 FT Museum 18 ASPO 1/25/2014 FT Museum 19 ASPO 2/12/2014 FT Museum 20 ASPO 3/15/2014 FT Museum 21 ASPO 5/24/2014 FT Museum 22 ASPO 9/18/2014 FT Museum ASPO 10/6/2014 FT Museum 24 ASPO FT Museum 25 ASPO FT Museum ASPO 7/25/2017 FT Museum ASPO 3/5/2018 FT Museum ASPO 3/12/2018 FT Museum ASPO 3/12/2018 FT Museum 30 ASPO 10/27/2018 FT Museum 31 ASPO 11/15/2018 FT Museum 32 ASPO 3/7/2019 FT Museum 33 ASPO 4/16/2019 FT Museum 34 ASPO 6/26/2019 FT Museum 35 ASPO 6/26/2019 FT

Shift / Field SupervisorShift / Field Supervisor

LAST NAME FIRST NAME SHIFTS

MOLLBERG BOB

WILLIS REGINALD ADMINISTRATIVE

BLAIR HARLAN OPERATIONS

WRIGHT MICHAEL 1ST RELIEF

WALKER GREGORY 2ND/MUSEUM

WOOLRIDGE ANTHONY 3RD RELIEF

RICHARDSON TIARRA FILL IN

FOWLER ERIC 2nd RELIEF

GRAY THERMAN FILL IN

DINGLE ROY MUSEUM

SMITH DELTON 3RD RELIEF

SMITH JOHN Shapell

DOUMBIA MAMADOU Shapell

GRAVES BRENDA SCC

REYNOLDS DAVID 2ND RELIEF

ZANDERS MARVIN 3RD RELIEF

SCRIVEN RYANTONIO 2ND RELIEF

HONEMOND LATOYA ANNEX/SHOP

ATTA-BOATENG BERNARD 3RD RELIEF

JOHNSON LINDA ANNEX

RILEY JUSTIN 3RD RELIEF/SHOP

LUDWIG APRIL 2ND RELIEF

JONES RAYMOND 1ST RELIEF

TIMBERS TORHEA 2ND RELIEF

BRYANT ERVIN ANNEX

RAWLINGS WILLIAM MUSEUM/SHOP

14 CRAWFORD LAKEYA MUSEUM

WILLIAMS TERRENCE ANNEX

BROWN MARCUS MUSEUM

DERY JUDE 3RD RELIEF

RAMSAY RODERICK MUSEUM

BARRY RONALD MUSEUM

ROGERS KEVIN ANNEX

VANCE LARRY 2ND RELIEF/SHOP

CHASE JAMES 2ND RELIEF

23 IREKOYA TAJUDEEN 3RD RELIEF

WILLIAMS NORMAN MUSEUM 4/10/2015

FLETCHER TERRY 2ND RELIEF SCC 1/30/2017

26 MCLANE QUINCY 1ST RELIEF

27 BOWMAN CALENA 2ND RELIEF

28 CROWDER RHONDA MUSEUM

29 ROSS TERRANCE 2ND RELIEF

GREEN ASHLEY MUSEUM

DAVIS MARK 2ND RELIEF

KPUKUYOU BEPHILLIP SCC

HARRIS JAMES 3RD RELIEF

FOREMAN DEREK MUSEUM

THOMAS KENYA MUSEUM/SUP

PROJECT

[CURRENT SENIORITY LIST]

Museum 36 ASPO 9/11/2019 FT Museum 37 ASPO 2/11/2020 FT Museum 38 ASPO 2/25/2020 FT Museum ASPO 2/25/2020 FT Museum 40 APSO 4/17/2019(8/24/2020) FT Museum 41 APSO DERRICK ANNEX 10/14/2021 FT Museum APSO RONIQUEKA 3RD RELIEF 10/15/2021 FT Museum 43 APSO ALFRED 1ST RELIEF 11/25/2021 MED Museum 44 APSO JASMINE MUSEUM 12/1/2021 FT Museum 45 APSO 6/4/2022 Museum 46 APSO 7/14/2022 Museum 47 APSO 7/14/2022 Museum 48 APSO 7/15/2022 Museum 49 APSO 8/2/2022 Museum 50 APSO

Museum APSO

Museum 52 Anthony 12/21/2022 FT

Museum 53 Kenyana 12/23/2022 FT

Museum 54 Gabriel 1/4/2023 FT

Museum 55 1/11/2023 FT

Museum 56 APSO

Museum 57 APSO

Museum APSO

Museum 59 APSO 2/8/2023 FT

Museum 60 APSO 2/8/2023 FT

Museum 61 APSO 2/8/2023 FT

Museum 62 APSO FT

Museum 63 APSO

Museum 64 APSO Richardson Ricky FT

Museum 65 APSO Dylan FT

Museum 66 APSO FT

Museum 67 APSO FT

Museum 68 APSO FT

Museum 69 APSO FT

Museum 70 APSO FT

Museum 71 APOO FT

Museum 72 APOO FT

Shapell 1 ASPO 6/29/2010 FT Shapell 2 APSO HARRIS BENJAMIN 3rd relief 6/2/2011 FT Shapell 3 APSO FULLER CLARANISE 2nd Relief 7/29/2011 FT Shapell 4 APSO JONES JAMAL 3rd relief 12/20/2012 FT Shapell 5 APSO ALFORD JOHN 1st relief 12/2/2016 FT Shapell 6 APSO BUTLER THOMAS 2nd relief 10/27/2018 FT Shapell 7 APSO JAMES DORINA 2nd relief 11/1/2018 FT Shapell 8 APSO NESMITH DOMINIC 2nd relief 5/7/2019 FT Shapell 9 APSO JONES GARRY MUSEUM 5/20/2019 FT Shapell 10 ASPO BUTLER ROBERT Floater 7/3/2019 FT Shapell 11 Shapell ASPO SORENA 1ST RELIEF 11/25/2021 Shapell 13 ASPO 1st relief

ARCHIE RICHARD MUSEUM

DAVID MUSEUM

DAPHNE MUSEUM

39 ALISHA MUSEUM

HOLLIDAY SEAN 1ST RELIEF

Roker Elden MUSEUM FT Watkis Ryce MUSEUM FT Brown Delontae MUSEUM FT

Robinson Alandria MUSEUM FT Dyson Marcus 3RD RELIEF FT Scurry Davon MUSEUM 8/3/2022 FT

51 Diggs Latoya MUSEUM 9/2/2022 FT

APSO MUSEUM

APSO MUSEUM

APSO 2ND RELIEF

APSO Delonta MUSEUM

Lathern Fred MUSEUM 2/1/2023 FT Cooper, Erica MUSEUM 2/8/2023 FT

58 Elias Jalise MUSEUM 2/8/2023 FT Mitehell MUSEUM

MUSEUM

MUSEUM

Michaud Robert MUSEUM 3/1/2023 Tagbo Stanley MUSEUM 3/8/2023 PT

MUSEUM 3/8/2023

MUSEUM 3/8/2023

Johnson Latasha MUSEUM 3/9/2023 Williams Malik MUSEUM 3/9/2023 Geniva Robertson MUSEUM 3/9/2023 Bowman Calvin MUSEUM 3/9/2023 Jones Erica MUSEUM 3/22/2023 Beaubrun Nazer MUSEUM 3/22/2023 Black Latric 2ND RELIEF 4/15/2023

LINDSAY CAROLYN 2nd relief

APSO Strait Lakemia MUSEUM 11/1/2022 FT

12 FT

Thompson Stephanie 1/27/2023 FT

ALEXANDER

DRIVER

SMALLWOOD

PERRY

CREWS

YADIM

PORTER

Arispe

Cur�s

Smeal

MCBRIDE

Brown Freeland

Clyburn Burton

Gregory Terrence

Tengung

Print Name Title Firm Name Phone # E-Mail

Stephanie Stevens VP, Contract Compliance and Administration Allied Universal Security 631.935.3154

Tracy Fuller President, Gov't Svcs Allied Universal Security 404-307-5961 tracy.fuller@aus.com

Adam Doolittle Business Development and Capture Centerra Group (Constellis) 301-418-8957 adam.doolittle@constellis.com

Cliff Metaxa Sr. Dir, N. American Ops Centerra Group (Constellis) 847-456-5911 cliff.metaxa@constellis.com

Ivan Gatewood President & CEO i-MAGE Corporation 703-894-2220 igatewood@i-magecorp.com

Michael Leto Vice President Inner Parish Security Corp. 985-507-6360 mdleto@ipsc.biz

Seth Leto Executive Operations Administrator/Owner Inner Parish Security Corp. 985-507-0160 sethl@ipsc.biz

Donna Aubert Director of Operations Inter-Con Security Systems (504) 390-8111 daubert@icsecurity.com

Ronald "Buzz" Horch Senior Vice President of Operations KR Contracting, Inc. (240) 732-3657

Barry Gunn Quality Control Manager KR Contracting, Inc. (703) 599-0217

Alden Sanborn Senior Capture Manager Paragon Systems 410.703.6515

Tim Hughes Regional Director TriCorps Security 540-684-8643 timhughes@tricorps.com

Ricardo Hodge Captain TriCorps Security 202.905.7976

Deodato Arruda Executive Vice President United Security, Inc. 617-874-6151

Sean Meehan Executive Vice President Sales & Marketing United Security, Inc. 203-767-0103 SMeehan@usisecurity.com stephanie.stevens@aus.com rhorch@krcont.com bgunn@krcont.com alden.sanborn@parasys.com ricardohodge@tricorps.com

DArruda@usisecurity.com

LIST OF 5/16/23 SITE VISIT PARTICIPANTS

Site Visit Agenda (5/16/2023)

Museum

1. Introductions – Protection Services and Contracting Personnel

2. Review of the Control Center (hub)

a. Three shifts in the Control Center:

i. 0630 to 1500 hours – 1 officer seven days per week

ii. 1430 to 2300 hours – 2 officers seven days per week

iii. 2230 to 0700 hours – 2 officers seven days per week

b. Radio dispatch

c. Alarm/camera monitoring

d. Priority calls

e. Camera/radio/phone recording

f. Camera locations:

i. Museum/Ross Admin building

ii. Portals – Maryland Ave. SW (GSA Building)

iii. Shapell Center – Bowie, MD

g. Evacuations

3. Entrance/Exits

a. 14th Street Entrance

i. Main entrance for ticket/general access

ii. One entry team low season

iii. Two entry teams in high season

b. 15th Street Entrance

i. Main entrance for scheduled group entry

ii. One entry team

c. Exit doors

i. 14th Street exit door – posted inside and out

ii. 15th Street exit door – posted outside

4. Permanent Exhibit

a. Floors 2,3,4

b. One roving officer on each floor

5. Lower level – one roving officer

6. Exterior postings

a. 14th Street entrance and exit doors

b. 14th Street plaza/sidewalk area

c. 14th Street parking lot security booth (shared with USDA weekdays)

d. 15th Street entrance/exit

e. 15th Street plaza

7. Response/Relief personnel

8. Security Field Office:

a. Supervisor desks

b. Video monitoring capability

c. Conference table

d. Refrigerator

e. Gun storage & loading box

Ross Administrative Center

1. Public Café – open to the public 9:30 AM to 4:30 PM

2. Staff Member Administrative and Support Offices

3. Three officers during public hours

4. One officer till 7:30 AM

5. Three officers during open public hours

6. Doors on swipe access during non-public hours

David and Fela Shapell Family Collections, Conservation and Research

Center in Bowie, Maryland

1. Collections/Archival Storage 104K foot facility w/room for expansion (25K)

2. Office space for staff

3. Research Room

4. Main Vehicle Gate

a. Vehicle Entrance/Exit

b. Pedestrian Gate

c. One officer 24/7

d. K-9 assist weekdays

5. Main Building entrance

a. One officer 24/7

b. One additional business hours

6. Loading dock – one officer on weekdays business hours

7. Response officer

8. Escort when needed

9. Two officers work the late and weekend shifts

10. Two lieutenants work weekdays day and evening hours

11. Security office for supervisor

12. COOP site for Museum

13. Weapon Room

Training on site

1. 12 hours per year scenario training

2. Agility Training

3. COR Training