Vendor Questions and Answers - Kuwait Transportation 7-29-2026.xlsx

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Kuwait Transmitting Station - Staff & FSO Transportation Services
Solicitation number
951700-26-Q-0005
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About this file

This is a Vendor Questions and Answers document for USAGM RFQ 951700-26-Q-0005 concerning Kuwait Transmitting Station Staff and FSO Transportation Services. The document contains 75 questions and answers addressing critical clarifications on solicitation requirements, pricing, vehicles, personnel, and operational procedures.

The solicitation requires the contractor to provide staff shuttle bus transportation services for three shifts (Day 7:00 AM-3:30 PM, Mid-shift, and Night-shift) accommodating approximately 40 passengers per day shift, plus dedicated full-size SUV transportation for two Foreign Service Officers during normal duty hours (0700-1530, Sunday-Thursday). All services must be performed within Kuwait's geographical boundaries using vehicles no more than three years old and maintained throughout the entire contract period. The contractor has full responsibility for determining appropriate vehicle quantities, deployment strategies, and backup vehicle capacity to ensure uninterrupted service without minimum quantity guarantees. Transportation pricing is firm-fixed unit prices with payment only for services actually performed and accepted, with no separate reimbursement for fuel cost fluctuations. The revised quote submission deadline is August 7, 2026 at 8:00 AM EST, with contract performance commencing September 30, 2026. Key clarifications include that the Government will not prescribe specific bus numbers or seating capacities; contractors must determine appropriate resources to meet requirements. FSO transportation is not limited to home-to-office routes but includes all official Government business throughout Kuwait with pickup/drop-off locations to be provided post-award. Contractor personnel must satisfy security vetting and background check requirements with Government assistance in facilitating access permits at the transmitting station. The incumbent contractor was TYD SERVICES under Contract No. 951700-25-P-0100, and Amendment A00001 adds FAR clauses 52.237-3 (Continuity of Services), 52.229-11, 52.229-12 (Tax on Foreign Procurements), and 52.245-1 (Government Property) while removing Defense Base Act insurance requirements.

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Q&A

USAGM RFQ 951700-26-Q-0005
Question NumberQuestionDocument NamePageParagraph / Clause / CitationAnswer
1Is there an incumbent? Can you share the PO number?N/AN/AN/ATYD SERVICES, Contract No. 951700-25-P-0100
2unable to locate the PPQ template or related submission instructions within the solicitation packageSolicitation No. 951700-26-Q-0005N/AN/AThis is included as part of amendment 1
3Is the FFP based on a lump sum or fixed unit prices?Solicitation No. 951700-26-Q-0005N/AN/AFIRM FIXED UNIT PRICES
4Does the contract specify a minimum quantity or minimum guarantee? This is especially important for the FSO transportation.Solicitation No. 951700-26-Q-0005N/AN/ANo
5Does the payment clause state that payment is limited to services "performed," or "accepted"?Solicitation No. 951700-26-Q-0005N/AN/APerformed and Accepted
6What is the minimum notice period for service requests. Minimum notice period for suspension of service?Solicitation No. 951700-26-Q-0005N/AN/ANo minimum notice for suspension of services
7Shall the Client provide the Contractor with a monthly/weekly written notification of service requirements?Solicitation No. 951700-26-Q-0005N/AN/AThe Government will provide the successful contractor with the applicable duty schedules for all three shifts and designated pickup/drop-off locations. The Contractor shall perform the required transportation services in accordance with the schedules provided by the Government and any subsequent changes communicated by the COR.
8Are the vehicles required to remain on standby during working hours?Solicitation No. 951700-26-Q-0005N/AN/AShuttle Bus Service - The Contractor shall determine vehicle deployment and availability required to meet the shuttle bus service requirements specified in the solicitation. The Contractor shall provide transportation support aligned with the station’s three-shift operational schedule and ensure uninterrupted service.

Foreign Service Officer (FSO) Transportation- The Contractor shall provide dedicated full-size SUV transportation support for FSO official requirements in accordance with Section 4.7 (Full-Size SUV Requirements for Foreign Service Officers (FSO)). Vehicles assigned for FSO transportation shall be available during the normal station working hours specified in Section 4.7.4 (Schedule), from 0700 to 1530, Sunday through Thursday, unless otherwise directed by the Government, to support official meetings, appointments, and other Government business requirements.

9For the FSO transportation service, is the requirement limited to scheduled home-to-office transportation, or are official trips throughout the day also required?Solicitation No. 951700-26-Q-0005N/AN/AThe FSO transportation requirement is not limited to scheduled home-to-office transportation. In accordance with Section 4.7 (Full-Size SUV Requirements for Foreign Service Officers (FSO)), Section 4.7.4 (Schedule), and Section 1.7.5 (Place of Performance), the Contractor shall provide dedicated full-size SUV transportation support during the required working hours for official Government business, including transportation to and from designated pickup/drop-off locations, the USAGM Kuwait Transmitting Station, and other authorized official locations within the State of Kuwait, as required.
10Please provide the anticipated pickup locations for each FSO.Solicitation No. 951700-26-Q-0005N/AN/AThe FSO pickup and drop-off locations will be within the State of Kuwait. The Government will provide the designated locations to the successful Contractor after contract award. The Contractor shall provide transportation services in accordance with Section 1.7.5 (Place of Performance) and Section 4.7 (Full-Size SUV Requirements for Foreign Service Officers (FSO)).
11Are the two FSOs expected to follow the same normal duty schedule (0700–1530, Sunday through Thursday)?Solicitation No. 951700-26-Q-0005N/AN/APlease refer to Section 4.7
12Please clarify the minimum backup vehicle requirement. Specifically, how many backup buses and full-size SUVs are expected to be maintained under the contract?Solicitation No. 951700-26-Q-0005N/AN/AThe Contractor shall determine and maintain sufficient backup vehicle capacity to ensure uninterrupted transportation services and meet all requirements specified in the solicitation. The Contractor shall be responsible for ensuring service continuity in the event of vehicle breakdown, maintenance, or other unforeseen circumstances.
13Please identify the current incumbent contractor, contract number, and current contract valueSolicitation No. 951700-26-Q-0005N/AN/ASee Question No. 1
14The solicitation contains a pricing schedule, while the proposal checklist refers to Exhibit A. Please confirm which pricing schedule shall be used for proposal submission.Solicitation No. 951700-26-Q-0005N/AN/APlease use the revised pricing schedule included as part of amendment 1
15The solicitation pricing schedule includes a separate Transition-In CLIN (10 calendar days); however, this CLIN does not appear in Exhibit A, and the solicitation shows a quantity of 12 MO for the Transition-In CLIN. Please clarify:

Whether the Transition-In period is to be priced.

Where it should be priced.

Whether the "12 MO" quantity is an administrative error.Solicitation No. 951700-26-Q-0005N/AN/APlease use the revised pricing schedule included as part of amendment 1
16The proposal checklist states pricing shall be submitted in both KWD and USD, while the pricing schedule appears to provide only USD pricing. Please clarify the required pricing currency.Solicitation No. 951700-26-Q-0005N/AN/APlease use the revised pricing schedule included as part of amendment 1
17Please clarify what documentation is required as evidence of:

Permanent address and telephone listing;

Personnel, equipment, and financial resources; and

Insurance at the proposal stage.Solicitation No. 951700-26-Q-0005N/AN/AAn Active SAM Registration and a Certificate of Insurance
18SOW SECTION 5.9.2: Please confirm whether there are any minimum or maximum seating capacity restrictions for the shuttle buses.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 5.9.2:The Contractor shall provide shuttle buses with sufficient passenger seating capacity to accommodate the number of passengers assigned to each route and shift, as specified in SOW Paragraphs 4.6.2 and 5.9.2.

The Government does not prescribe a specific minimum seating capacity for each individual shuttle bus. The Contractor is responsible for determining the appropriate vehicle size and quantity necessary to meet the passenger transportation requirements without disruption to service.

19SOW SECTION 5.9.4: As per the SOW requirement, under normal operating conditions, the one-way commute time from the designated pickup points to the USAGM Kuwait Transmitting Station shall not exceed one (1) hour and fifteen (15) minutes. Kindly provide the route maps of the designated pickup points to enable us to determine the required route sequence, travel distance, and estimated travel time to the USAGM Kuwait Transmitting Station.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 5.9.4:Please refer to Attachment 3 – Route & Route Map (Exhibit B)
20SOW SECTION 5.1, 5.9.2: Kindly confirm whether vehicles are required to remain dedicated/stationed at USAGM location during shift operations or can return after passenger drop-off.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 5.1, 5.9.2:In accordance with SOW Sections 5.1 (Basic Services) and 5.9.2 (Staff Transportation Schedule), the Contractor shall be responsible for planning, scheduling, staging, positioning, and deploying vehicles necessary to meet the transportation requirements specified in the solicitation.

Vehicles are not required to remain stationed at the USAGM Kuwait Transmitting Station during shift operations. The Contractor may determine the appropriate vehicle utilization and scheduling approach, provided that all required transportation services are performed in accordance with the approved schedule and without interruption to USAGM operations.

21SOW SECTION 4.6.1: Kindly confirm whether the requirement for shuttle buses being model year three (3) years old or newer applies from the contract start date only or throughout the entire contract period.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 4.6.1:The vehicle age requirement specified in Section 4.6.1 (Vehicle Age) applies throughout the entire period of performance.
22SOW SECTION 1.7.10, 5.5: Kindly confirm whether a dedicated full-time Field Supervisor is required for this contract, or if a part-time Field Supervisor with 24/7 availability through phone communication would be acceptable.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 1.7.10, 5.5:In accordance with Section 1.7.10 (Key Personnel), Section 5.5 (Contractor Personnel), and Section 5.8 (Communications), the Contractor shall provide adequate personnel and communication resources to ensure continuous coordination with drivers and timely response to Government communications. The Contractor shall ensure availability of a primary point of contact outside normal operating hours for schedule changes, emergencies, and service interruptions. The Contractor is responsible for determining the appropriate staffing arrangement necessary to meet all contract requirements.
23SOW SECTION 5.11: Kindly provide the estimated monthly fuel consumption or expected vehicle running kilometers per month for the FSO SUVs, along with the designated pick-up and drop-off locations.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 5.11The Government does not provide estimated monthly fuel consumption or vehicle mileage for FSO SUVs. In accordance with Section 5.11 (Administration), this requirement is a Firm-Fixed-Price (FFP) contract, and the Contractor shall include all costs necessary for complete performance, including fuel, vehicle operation, maintenance, and associated expenses.

The designated FSO pickup and drop-off locations will be provided to the successful Contractor after contract award. The Contractor shall plan and manage vehicle operations to meet the requirements specified in Section 4.7 (Full-Size SUV Requirements for Foreign Service Officers (FSO)) and Section 1.7.5 (Place of Performance).

24SOW SECTION 4.6.2-Passange Capacity (Page 38 of 70) – Please confirm the required passenger seating capacity for each passenger bus.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 4.6.2The approximate passenger requirements for each shift are identified in Section 5.9.2 (Staff Transportation Schedule). The Contractor shall determine the appropriate passenger bus seating capacity and vehicle configuration necessary to meet the transportation requirements specified in the solicitation. The Contractor shall ensure sufficient seating capacity to safely accommodate the required number of passengers and maintain uninterrupted transportation services.
25SOW SECTION 4.6-Shuttle Bus Requirements & 5.1 -Basic Services (Pages 38 & 39 of 70) – Kindly clarify the number of passenger buses required for each shift (Day, Mid, and Night). Kindly confirm the expected number of trips to be performed by each bus during each shift.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 4.6The Government does not prescribe the number of buses, vehicle deployment, or number of trips. In accordance with Section 4.6 (Shuttle Bus Requirements) and Section 5.1 (Basic Services), the Contractor shall be responsible for determining the appropriate resources, vehicle allocation, and operational approach necessary to provide safe, reliable, and timely transportation services in support of the station’s three-shift operations.
26SOW SECTION 5.9.2-Staff Transportation Schedule (Page 42 of 70) – The Day Shift (7:00 AM – 3:30 PM) indicates transportation for 40 passengers. Based on the route map provided, kindly confirm the number of shuttle buses required to perform this service.Solicitation No. 951700-26-Q-0005N/ASOW SECTION 5.9.2-The Government requires the Contractor to provide transportation services sufficient to accommodate the required passenger capacity and meet the staff transportation schedule specified in the SOW.

The Contractor shall determine the appropriate number and type of shuttle buses required based on the approved routes, passenger capacity, operational requirements, and applicable safety requirements. The Government does not prescribe the number of buses; however, the Contractor shall ensure all personnel are transported as required without delays or disruption to operations.

27 Vehicle Ownership – Are leased vehicles acceptable for contract performance, or must all vehicles be company-owned? Solicitation No. 951700-26-Q-0005 N/A N/A Leased vehicles are acceptable for contract performance, provided that the Contractor maintains full responsibility for ensuring the vehicles meet all requirements specified in the SOW, including applicable registration, insurance, safety, maintenance, and operational requirements.

The Government does not require vehicles to be company-owned, as long as the Contractor has legal authority to use the vehicles for performing the contract services.

28Submission Deadline: SF 1449, Block 8, identifies the offer due date as 14 July 2026 at 12:00 ET, while Addendum I identifies the quote due date as 30 July 2026 at 12:00 PM EDT. Please confirm that 30 July 2026 at 12:00 PM EDT is the controlling quotation submission deadline.Solicitation No. 951700-26-Q-00051 and 65SF 1449, Block 8; Addendum I – Submission of Questions and Quote Due DateThis was updated as part of amendment 1
29Solicitation Number: The solicitation is identified as 951700-26-Q-0005 on the SF 1449; however, the submission instructions also reference RFP No. 951700-26-RFP-0005 and RFP No. 951700-26-RFQ-0005. Please confirm the correct solicitation number that offerors must use on the proposal documents and in the email subject line.Solicitation No. 951700-26-Q-00051, 65 and 67SF 1449, Block 5; Addendum I – Quote Submission; Volume III – PriceThe Solicitation No. is 951700-26-Q-0005
30Pricing Currency: The compliance checklist requests the pricing spreadsheet in both Kuwaiti Dinars and U.S. Dollars, while Addendum I and Volume III state that proposed prices shall be quoted or converted into U.S. Dollars. Please confirm whether offerors must submit pricing in both KWD and USD, or in USD only.Solicitation No. 951700-26-Q-000565–67Addendum I – Compliance Checklist; Volume III – PricePlease use the revised pricing schedule included as part of amendment 1
31Pricing Template: Volume III directs offerors to use an attached MS Excel pricing template; however, the provided attachment contains a PDF Bid Form and Price Schedule. Please provide the referenced Excel template or confirm that offerors may complete and submit the PDF price schedule or an independently prepared Excel schedule using the same CLIN structure.Solicitation No. 951700-26-Q-0005 and Attachments and Technical Exhibits67 and Attachment pages 2–4Volume III – Price; Attachment 2 – Bid Form, Exhibit A – Price SchedulePlease use the revised pricing schedule included as part of amendment 1
32Option-Year CLIN Dates: Certain option-year CLIN descriptions and periods of performance appear inconsistent. For example, CLIN 1002 is described as Option Year One but shows a period of 30 September 2028 through 29 September 2029, while other Option Year One CLINs show 30 September 2027 through 29 September 2028. Please provide or confirm the corrected periods of performance for all option-year CLINs.Solicitation No. 951700-26-Q-00056–14Section 1 – Continuation Sheet; CLINs 1001–4005; Period of Performance tableThe CLINs have been updated as part of amendment 1. Please refer to the updated CLINs
33Mobilization and Transition Pricing: CLIN 1 identifies a ten-calendar-day transition-in period from 20 September through 29 September 2026, while Attachment 2 states that mobilization and transition activities are incidental and that no separate CLIN or compensation will be provided. Please confirm whether transition-in services are to be separately priced under CLIN 0001 or included in the recurring transportation CLIN prices.Solicitation No. 951700-26-Q-0005 and Attachments and Technical Exhibits4 and Attachment page 5Section 1, CLIN 1 – Transition-In Services; Attachment 2 – Payment Terms and ConditionsThe CLINs have been updated as part of amendment 1. Please refer to the updated CLINs and Utilize the revised pricing pricing schedule included as part of amendment 1
34Three-Year Transportation Experience: SOW Paragraph 1.7.11 requires the Contractor to have been regularly and continuously engaged in transportation services for at least three years. Please confirm whether this qualification may be satisfied through the experience of a proposed subcontractor or teaming partner that will perform the transportation operations, provided its qualifications and role are fully documented in the proposal.Solicitation No. 951700-26-Q-000533 and 67SOW Paragraph 1.7.11, Special Qualifications or Certifications; Volume II – Past Performance and Relevant ExperienceThe Contractor may utilize the experience of a subcontractor or teaming partner to demonstrate relevant transportation experience, provided the subcontractor’s/teaming partner’s role in performing the transportation services is clearly identified in the proposal. The Government will evaluate experience in accordance with the solicitation evaluation criteria.
35Number of Shuttle Buses: The SOW requires transportation for the day, mid and night shifts and sufficient buses and backup vehicles to prevent service interruption. Please confirm whether the same compliant bus may be scheduled to perform more than one shift when the schedules permit, or whether a separate dedicated primary bus is required for each shift.Solicitation No. 951700-26-Q-000538, 40 and 42SOW Paragraphs 4.6, 5.1, 5.3.3 and 5.9.2In accordance with SOW Sections 5.1 (Basic Services) and 5.9.2 (Staff Transportation Schedule), the Contractor shall be responsible for planning, scheduling, staging, positioning, and deploying vehicles necessary to meet the transportation requirements specified in the solicitation.

Vehicles are not required to remain stationed at the USAGM Kuwait Transmitting Station during shift operations. The Contractor may determine the appropriate vehicle utilization and scheduling approach, provided that all required transportation services are performed in accordance with the approved schedule and without interruption to Governemnt operations.

36 Bus Seating Capacity: SOW Paragraph 4.6.2 requires each shuttle bus to accommodate the passengers assigned to the applicable route and shift, and Paragraph 5.9.2 identifies approximately 40 passengers for the normal day shift. Please confirm whether the day-shift requirement must be performed using one bus capable of transporting all approximately 40 passengers, or whether multiple smaller buses may be proposed. Solicitation No. 951700-26-Q-0005 38 and 42 SOW Paragraphs 4.6.2 and 5.9.2 TThe Contractor shall provide transportation capacity sufficient to accommodate the number of passengers identified in SOW Paragraph 5.9.2.

The Contractor shall determine the appropriate vehicle type, size, and quantity necessary to meet the transportation requirements specified in the SOW and ensure timely and uninterrupted service.

37Route Duration: SOW Paragraph 5.6.6 states that the normal one-way commute should not exceed one hour and fifteen minutes. However, the route map in Exhibit B shows an estimated journey of approximately one hour and twenty-seven minutes. Please confirm whether the one-hour-and-fifteen-minute requirement is a mandatory maximum performance standard or a planning objective subject to traffic and actual route conditions.Solicitation No. 951700-26-Q-0005 and Attachments and Technical Exhibits41–42 and Attachment page 6SOW Paragraphs 5.6.5, 5.6.6 and 5.9.4; Attachment 3 – Route and Route Map, Exhibit BThe one-hour and fifteen-minute commute time identified in the SOW represents the expected maximum normal commute duration under typical conditions. The Contractor shall plan routes accordingly; however, the Government recognizes that actual travel times may vary due to traffic, road conditions, and other factors beyond the Contractor’s control.
38Adjustments and Payment Deductions: The price schedule requests firm-fixed monthly prices, while the payment terms permit the Government to increase, decrease or suspend transportation services and provide payment only for services actually performed and utilized. Please clarify how monthly payment reductions will be calculated when a shift or FSO transportation service is reduced, suspended or not required, including the applicable daily, shift-based or prorated deduction methodology.Attachments and Technical Exhibits2–5Attachment 2 – Bid Form and Payment Terms and ConditionsThe Government will pay only for services actually ordered and performed.

No minimum quantity of services is guaranteed .

39FSO Transportation Outside Normal Hours: The SOW identifies normal FSO duty hours as 0700–1530, Sunday through Thursday, but permits the Government to direct transportation to other authorized locations and adjust the schedule. Please confirm whether transportation outside the normal duty hours is included in the monthly firm-fixed price and whether any monthly mileage, trip or service-hour limitation applies to each FSO vehicle.Solicitation No. 951700-26-Q-000539 and 42SOW Paragraphs 4.7.3, 4.7.4 and 5.9.3The SOW specifies the normal FSO duty hours as 0700–1530, Sunday through Thursday. Transportation services shall be provided in accordance with the requirements stated in the SOW during these designated working hours.
40Passenger Liability Insurance: Paragraph 4.4.3 requires passenger liability coverage of at least USD 200,000 multiplied by the number of passenger seats or passengers, whichever is greater. Please confirm whether this means that a 40-passenger bus must carry passenger liability insurance of at least USD 8,000,000, or whether USD 200,000 is the required per-person limit subject to a separate per-occurrence or aggregate limit.Solicitation No. 951700-26-Q-000537–38SOW Paragraphs 4.4.2 and 4.4.3 – Vehicular, General Public and Passenger Liability InsuranceSee Paragraph 4.4.3
41Defense Base Act Insurance: FAR 52.228-3 is included in the solicitation. Please confirm whether the Government intends to obtain or provide a contract-specific DBA waiver for foreign national employees employed by the contractor where the employer maintains equivalent workers’ compensation coverage required under Kuwait law. If no waiver will be provided, please confirm that DBA insurance must be included in the proposed price for all covered foreign national employees.Solicitation No. 951700-26-Q-000527 and 37FAR 52.228-3, Workers’ Compensation Insurance—Defense Base Act; SOW Paragraph 4.4.452.228-3 is removed
42Vehicle Age Requirement: The SOW requires shuttle buses and full-size SUVs to be model year three years old or newer and also requires compliant vehicles to remain operational throughout the contract term. Please confirm whether the three-year vehicle-age limitation applies only at the commencement of services, or whether every vehicle must remain within the three-year age limit throughout the Base Year and all option periods, requiring replacement during performance when a vehicle exceeds that age limit.Solicitation No. 951700-26-Q-000538–40SOW Paragraphs 4.6.1, 4.7.2, 4.8 and 5.3.1Vehicles provided at the start of performance shall meet the vehicle age requirements specified in the SOW. Vehicles shall remain compliant throughout contract performance, including option periods.
43Past Performance Questionnaire Form: Volume II requires offerors to provide the Government’s Past Performance Questionnaire to customer references for contracts not available in CPARS. However, no PPQ form appears to be included with the solicitation or the separate Attachments and Technical Exhibits. Please provide the applicable PPQ form, including completion instructions, the required submission method, recipient email address, and the PPQ submission deadline.Solicitation No. 951700-26-Q-000567Addendum I, Volume II – Past Performance and Relevant Experience; PPQ RequirementsThis is included as part of amendment 1
44Alternative to Directly Submitted PPQs: Volume II requires PPQs for contracts not available in CPARS to be completed by the customer, COR, or Contracting Officer and submitted in accordance with the PPQ instructions. Due to the overseas location and nature of these services, some relevant contracts may have been performed under closed programs, dissolved businesses, or organizations where the original customer representatives are no longer employed or reasonably available. In such cases, would the Government permit the offeror to submit a completed past performance reference sheet, together with available supporting documentation and current customer or organizational contact information, in lieu of a directly submitted PPQ? The Government would remain free to contact and independently verify the reference information through any available source.Solicitation No. 951700-26-Q-000567Addendum I, Volume II – Past Performance and Relevant Experience; PPQ RequirementsThe Contractor shall submit past performance information in accordance with the solicitation requirements. If a reference source is unavailable, the offeror may provide available supporting documentation; however, acceptance of alternative documentation will be at the Government’s discretion.
45What is the solicitation number?Solicitation No. 951700-26-Q-0005N/AN/ASolicitation No. 951700-26-Q-0005
46Which U.S. Government agency issued this solicitation?Solicitation No. 951700-26-Q-0005N/AN/AUS Agency for Global Media
47What unit is used for pricing the transportation services?Solicitation No. 951700-26-Q-0005N/AN/APlease refer to the revised CLIN structure in this amendment and the revised pricing schedule
48Does the Government guarantee a minimum quantity of services?Solicitation No. 951700-26-Q-0005N/AN/ANo. The Government does not guarantee a minimum quantity of transportation services .
49Please confirm the anticipated contract award date, transition-in period, and official
commencement date of transportation services.Solicitation No. 951700-26-Q-0005N/AN/APlease refer to 1.6 for POP
50Is the estimated number of Government personnel utilizing each shuttle (Day, Mid, and

Night Shift) available? If so, kindly provide estimated daily passenger counts for each

route.Solicitation No. 951700-26-Q-0005N/AN/AThe Government has provided estimated passenger requirements in the SOW for planning purposes. Actual passenger utilization may vary based on operational requirements.
51In the event of a vehicle breakdown or accident along the route from Kuwait

City/Hawally to the station, what is the maximum allowable response time for the contractor to deploy a replacement vehicle without incurring a performance deficiency? Solicitation No. 951700-26-Q-0005 N/A N/A In the event of a vehicle breakdown, accident, or any event that may affect scheduled transportation services, the Contractor shall immediately notify the COR by telephone and email.

The Contractor shall deploy a replacement vehicle within one and a half (1.5) hours to restore transportation services and minimize disruption to USAGM operations.

The Contractor shall maintain adequate contingency arrangements, including backup vehicles and resources, to ensure continuity of required transportation services.

52 What specific security clearance level or base access pass (e.g., local Ministry of Interior clearance or U.S. Embassy/USAGM badge) is required for drivers? What is the average processing timeframe for government approval of primary and backup drivers? Solicitation No. 951700-26-Q-0005 N/A N/A The Contractor and all associated subcontractor personnel shall comply with the vetting and background check requirements specified in SOW Paragraphs 1.7.14, 1.7.7.2, and 1.7.7.3.

Upon contract award, temporary access may be provided to approved drivers, subject to applicable Government security protocols. All drivers shall undergo the required US Embassy vetting and approval process prior to deployment.

The Contractor shall submit all required documentation and information necessary to complete background checks and security screening. Processing time for approvals may vary depending on individual circumstances, completeness of submitted documentation, and applicable security review requirements.

The Contractor remains responsible for maintaining sufficient approved backup drivers and ensuring continuity of transportation services in accordance with the SOW requirements.

53 Will the government assist with facilitating installation passes/entry permits for contractor vehicles and personnel at the Kuwait Transmitting Station located north of Mutla Ridge? Solicitation No. 951700-26-Q-0005 N/A N/A The Government will provide reasonable assistance in facilitating access requests for contractor personnel and vehicles at the Kuwait Transmitting Station, subject to applicable security procedures and approval requirements.

The Contractor shall be responsible for timely submission of all required documentation and information necessary for processing installation access passes and entry permits. Access approval is subject to completion of required security screening and Government approval.

54 Is fuel cost to be fully included within the fixed monthly/unit price (CLINs), or is there an allowable fuel adjustment mechanism / reimbursable CLIN if local Kuwait fuel prices fluctuate during the performance period? Solicitation No. 951700-26-Q-0005 N/A N/A Fuel costs shall be included in the Contractor’s firm-fixed monthly/unit prices (CLINs). The Government will not provide a separate reimbursable CLIN or fuel price adjustment mechanism for fluctuations in local fuel prices during the contract performance period.

The Contractor shall consider all anticipated fuel costs and market fluctuations when preparing its proposal.

55Please clarify whether FSO will operate are 0700 to 1530, Sunday through Thursday is
correct.Solicitation No. 951700-26-Q-0005N/AN/AYes.
56Please confirm the required minimum passenger seating capacity for each shuttle bus.Solicitation No. 951700-26-Q-0005N/AN/AThe Contractor shall provide shuttle buses with sufficient passenger seating capacity to accommodate the number of passengers assigned to each route and shift, as specified in SOW Paragraphs 4.6.2 and 5.9.2.

The Government does not prescribe a specific minimum seating capacity for each individual shuttle bus. The Contractor is responsible for determining the appropriate vehicle size and quantity necessary to meet the passenger transportation requirements without disruption to service.

57Will Government-issued identification or background investigations be required for all
contractor personnel?Solicitation No. 951700-26-Q-0005N/AN/AContractor personnel performing services under this contract shall comply with the applicable security, identification, and background check requirements specified in the SOW.

Personnel requiring access to the Kuwait Transmitting Station shall be subject to US Government access approval procedures, including any required vetting and background checks, as applicable. The Contractor shall provide all required documentation to support the approval process.

58Please advise whether contractor personnel must obtain access badges prior to contract
start and identify the Government office responsible for processing such badgesSolicitation No. 951700-26-Q-0005N/AN/AUpon contract award, the Government will process the required access gate passes for contractor personnel and vehicles, subject to applicable security procedures.

Contractor personnel shall undergo the required vetting and background check process in accordance with the SOW requirements. The Contractor shall provide all necessary documentation and information required to complete the security screening and access approval process.

59 Please clarify the expected waiting time at pickup locations before a vehicle may depart. Solicitation No. 951700-26-Q-0005 N/A N/A Upon contract award, the Contractor shall develop and submit the pickup schedule for each designated pickup location.

Transportation services shall operate in accordance with the approved schedule.

If a vehicle arrives before the scheduled departure time, the Contractor may wait until the scheduled departure time. No additional waiting time beyond the established schedule will be required.

60In the event passengers are delayed due to Government operational requirements, should
the contractor remain on site, and if so, will additional compensation be provided?Solicitation No. 951700-26-Q-0005N/AN/ATransportation services shall be provided in accordance with the schedule specified in SOW Paragraph 5.9.2.

The Government does not anticipate delays due to operational requirements. The Contractor shall operate transportation services according to the approved schedule and is not required to remain on site beyond the scheduled service requirements.

61Please confirm whether the Government will provide parking facilities for contractor
vehicles at Government locations.Solicitation No. 951700-26-Q-0005N/AN/AThe Government will provide reasonable access for contractor vehicles performing the required transportation services at the Kuwait Transmitting Station. Parking arrangements at Government locations will be coordinated with the Contractor after contract award, subject to available space and applicable site security procedures.
62If an FSO requires transportation outside normal working hours, is such service included
in the monthly price?Solicitation No. 951700-26-Q-0005N/AN/AThe SOW identifies the normal FSO duty hours as 0700–1530, Sunday through Thursday. Transportation services are required in accordance with the working hours and requirements specified in the SOW.
63Please clarify whether one or two assigned drivers shall remain dedicated exclusively to
each FSO vehicle.Solicitation No. 951700-26-Q-0005N/AN/AThe Government does not prescribe the number of drivers assigned to each FSO vehicle. The Contractor shall determine the appropriate staffing arrangement necessary to meet the transportation requirements specified in the SOW, including maintaining service continuity during driver leave, absence, or other unavailability.

All assigned drivers shall comply with the applicable vetting, background check, and Government approval requirements prior to performing services under the contract.

64 The solicitation states payment will only be made for services actually performed. Please clarify how monthly payments will be adjusted if the Government temporarily suspends

only part of the required services.Solicitation No. 951700-26-Q-0005N/AN/AThis will depend on the specific circumstances of the suspension of services and will be handled in accordance with Federal Acquistion Regulations.
65Please clarify whether reductions in service quantities will be issued through bilateral
contract modifications.Solicitation No. 951700-26-Q-0005N/AN/AThis will depend on the specific circumstances of the reduction of services and will be handled in accordance with Federal Acquistion Regulations.
66Since mobilization costs are included in the monthly price, please confirm whether the

contractor will have a reasonable minimum performance period before any reduction in

services.Solicitation No. 951700-26-Q-0005N/AN/AMobilization is part of the transition CLIN
67Please confirm whether fuel price escalation will be addressed during contract
performance or remains entirely the contractor's risk under the firm-fixed-price contract.Solicitation No. 951700-26-Q-0005N/AN/AThe contract is a firm-fixed-price contract. Fuel costs, including any fluctuations in local fuel prices during the performance period, shall be considered part of the Contractor’s fixed-price proposal.
68Please identify the Contracting Officer's Representative (COR) and alternate COR, if
designated.Solicitation No. 951700-26-Q-0005N/AN/AThese will be identified at Contract Award
69Please provide the incumbent contractor’s name, contract number, and total award
amountSolicitation No. 951700-26-Q-0005N/AN/ASee Question No. 1
70Regarding the provision, “No payment shall be made for any shift or service not

performed,” please confirm whether the current incumbent contract contains the same

provisioSolicitation No. 951700-26-Q-0005N/AN/AThe solicitation includes all applicable and relevant terms and conditions
71Due to the administrative time required to secure driver security documentation and

vehicle lease quotes in Kuwait, would the government consider extending the proposal

submission deadline?Solicitation No. 951700-26-Q-0005N/AN/AThe submission due date is extended via amendment No. 1.
72Please clarify service required are within geographical boundaries of Kuwait?Solicitation No. 951700-26-Q-0005N/AN/AAll transportation services required under this solicitation shall be performed within the geographical boundaries of the State of Kuwait
73Please share current incumbent Weekly Transportation Schedule for past 6 months?Solicitation No. 951700-26-Q-0005N/AN/AThe Government will provide the duty schedules for all three shifts (Day, Mid, and Night), including the designated pickup and drop-off locations, to the successful contractor after contract award. The current transportation schedule is not applicable to this solicitation. Offerors shall prepare their proposals based on the requirements specified in the solicitation.
74Please provide the following information regarding the shuttle services currently

provided by the incumbent contractor:

o Number of vehicles used for each shift: Day, Mid, and Night.

o Type of vehicles used for each shiftSolicitation No. 951700-26-Q-0005N/AN/AThe Government will not provide incumbent operational information. The current contract differs from this solicitation. Offerors shall submit proposals based on the requirements and performance standards identified in this solicitation.
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