950497-event.pdf

04 February 2022

Management and Process Improvement Department of Community Services (Animal Services, Elections, Land Use Planning, Transportation) is looking for proposals in Strategic Planning, Change Management, Process Improvement, & Teambuilding

04 February 2022

Open 3/12/2021 8:00 AM PST Type Request for Programmatic Qualifications (RFPQ)

Close 4/19/2021 4:00 PM PDT Number RFPQ-73-2021 Currency US Dollar

Sealed Until 4/19/2021 4:00 PM PDT

Payment Terms 0% 0, Net 30

04 February 2022

Contacts Anna Hathorne anna.hathorne@multco.us

Phone +1 503-988-8193 ext. 88193

04 February 2022

Commodity Codes Commodity Code Description 86010000 Education & Training Services 92111501 Dispute Mediation, Settlement Service

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PRE-PROPOSAL CONFERENCE

There will be an optional virtual pre-proposal conference for this sourcing event on Thursday March 18th at 11A.M. You can attend the virtual conference at this link https://meet.google.com/omn-fvjn-mvu. Or by phone

(US) +1 507-556-4090 PIN: 792 287 648#

Attendance is Optional.

INTRODUCTION AND PROGRAM HISTORY

The Multnomah County Department of Community Services (DCS) Director’s Office is seeking Proposers from whom it may purchase training and organizational development consulting services. Services are intended to assist DCS leadership, including department and division directors, with strategic planning, change management, process improvement and teambuilding, all in service of supporting our equity work.

Multnomah County, in north-central Oregon, is one of the counties in the Portland Oregon metropolitan area.

The Department of Community Services includes approximately 200 full-time employees in one office and four divisions with the majority of staff are union represented.:

Director’s Office, including Human Resources and Business Services Animal Services Elections Land Use Planning Transportation

This diverse portfolio of essential services means there are different legal mandates, skill sets, clientele and cultures across the department. Budget cuts in the past few years have resulted in reduced staffing and capacity to tackle systemic and structural issues. Each division in DCS has unique challenges and goals. DCS leadership is committed to supporting staff in delivering services while taking on equity initiatives and culture change work.

The Department of Community Services strives to create an inclusive community and accessible services. Our Mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard. DCS is committed to creating a culture of safety, trust and belonging for its staff.

Our vision is to be a trusted partner helping to create thriving and inclusive communities. To meet our department’s mission and goals we are seeking dedicated and qualified suppliers to assist us in providing training and guidance. We are looking for improvement in strategic management, change management, process improvement and team building.

GOALS, VALUES AND OTHER IMPORTANT CONSIDERATIONS

Our DCS values are defined as follows:

Responsibility: We are resourceful and explore ways to deliver safe, responsive, effective, and sustainable services.

Integrity: We act with honesty, sincerity and high ethical standards.

Description https://meet.google.com/omn-fvjn-mvu

Transparency: We promote an open process and communicate the reasons for actions and decisions.

Equity: We respect, value, and honor diversity as we build relationships with our colleagues and communities.

Leadership: We encourage innovation and promote professional growth.

Current goals for DCS as a whole include:

Transform our divisions to meet community needs using the County’sEquity and Empowerment Lens and the department’s developing equity plan Define the future of the workforce post-COVID (telework and beyond) Foster a learning environment and culture of growth Support the health and safety of staff as we navigate through the uncertainty and unknowns of these times Focus on communications and transparency in decision making Ensure staff understand why their work matters and how they connect to our mission All divisions establish program evaluation and performance tracking measures

Animal Services goals include:

Culture change work to support teambuilding and healthy communication Ensuring equity in delivering services to all communities through positive interactions, shift in field staff focus for pet owner support, and assessing fee and fine structures Increasing access to care and services through community outreach and partnerships Providing excellent shelter care and management through changing operational procedures Developing supportive work for the homeless/houseless population

Transportation goals include:

Clarifying and communicating division vision and values Improving communications and expectation setting Guiding culture change work for teambuilding and healthy communication Realigning work and organizational structure after recent budget and staffing reductions Conducting organizational assessments to identify opportunities for structural alignment and collaboration Collaborating with County Health Department on transportation planning and safety measures Expanding public involvement and outreach to connect with marginalized communities

Land Use Planning goals include:

Improving interpersonal relationships, team building and healthy communication Implementing an online permitting software system Reassessing the Land use and Solid Waste Compliance programs Evaluating Land Use code with an equity lens Identifying demographic gaps in residents served by the division Expanding public involvement and outreach to connect with marginalized communities Assessing inequities in fees and fines

Elections goals include:

Culture change work to support teambuilding and healthy communication Strategic planning for future of the division Enhancing outreach and education program for voter access https://multco.us/diversity-equity/equity-and-empowerment-lens

FUNDING Funding of the work described in this Request For Programmatic Qualifications (RFPQ) is not guaranteed. Fluctuations in funding year to year should be expected. The County cannot assure that any particular level of work will be provided and the contract will permit the County to add or remove work as necessary depending on availability of funding.

SCOPE OF SERVICES

Strategic planning consulting. Facilitated activities to articulate future vision, set goals and develop road maps for DCS as a whole and its divisions. Consultant(s) conduct assessments such as through SWOT analyses, gather data, and lead vision-setting and planning discussions. Consultant(s) work with leadership and staff to synthesize plan development and production. Create tools to clearly articulate the plans and how they are operationalized. Consultant(s) prioritize racial equity, drawing from the County’s Equity and Empowerment Lens, throughout all strategic planning activities. Strategic planning will include but not be limited to:

Department-wide direction Division-level planning Asset management program development

Change management consulting. Facilitated activities, training and coaching to support transformative change. Activities include conducting cultural assessments of change readiness and identifying supports needed to sustain change. Consultant(s) use change management frameworks, such as Prosci ADKAR methodology, or other relevant methods, to help leadership and staff develop plans and goals to achieve change and establish evaluation methods to measure effectiveness of the change. Consultant(s) prioritize racial equity, drawing from the County’s Equity and Empowerment Lens, throughout all change management activities. Change management supports for cultural and interpersonal change will include but not be limited to:

Training Leadership development Ongoing practice and coaching

Process improvement consulting. Assessment and analysis of processes to save time and money, reduce errors, increase effectiveness and improve quality of customer and provider experience. Consultant(s) use quality improvement frameworks, such as, but not limited to, Lean, Six Sigma and SBAR, to help leadership and staff identify current and future states and establish evaluation methods to measure effectiveness of the improvements. Consultant(s) prioritize racial equity, drawing from the County’s Equity and Empowerment Lens, throughout all process improvement activities. Change management activities and tools will include but not be limited to:

Training Coaching Project management Process mapping Root cause analysis Implementation support for process improvements https://multco.us/diversity-equity/equity-and-empowerment-lens https://multco.us/diversity-equity/equity-and-empowerment-lens

Teambuilding consulting. Facilitation activities, training and coaching to build and support functional teams.

Consultant(s) work with leadership and staff to support an organizational culture of integrity and transparency and create an inclusive and positive environment in which staff members feel respected, cared for, valued, and energized. Consultant(s) prioritize racial equity, drawing from the County’s Equity and Empowerment Lens, throughout all teambuilding activities. Training and coaching will include, but is not limited to:

Interpersonal communications Building cooperative relationships with others Addressing conflict as it arises, with honesty, curiosity, and courage, assuming the positive intentions of others Active listening to ensure understanding, convey empathy, and demonstrate a willingness to consider various perspectives Mediation and facilitation to support repair in interpersonal or work group units

CONTRACT NEGOTIATION

This is a formal, competitive, Request For Programmatic Qualifications (RFPQ) process as provided for under the authority of County Administrative rule PUR-1. No contracts will be issued as a result of this RFPQ process. Our intent is to establish a pool of qualified proposers who will be eligible for potential contract awards for the services needed. There is no limit on the number of proposers that may be qualified under this RFPQ process.

Once selected in the allocation process, The County will initiate contract negotiations with one or more Proposer(s). Multnomah County may, at its option, elect to negotiate general contract terms and conditions, services, pricing, implementation schedules, and such other terms as the County determines are in the County’s best interest. If negotiations fail to result in a contract, the County reserves the right to terminate the negotiations and initiate contract negotiations with another qualified Proposer(s). This process may continue until a contract agreement is reached.

Multnomah County strongly encourages the participation of Minority-Owned, Women-Owned, and Emerging Small Businesses and Organizations in providing these services.

ALLOCATION PROCESS

Entirely separate from this qualification process, the Department of Community Services will initiate and award requirements contracts to those qualified proposers who demonstrate the desired experience, skills, proficiency, certifications, and area of specialty that will best meet the scope of strategic planning consulting, change management consulting, process improvement consulting, and teambuilding consulting required for any specific project or initiative. The Department of Community Services will conduct rigorous funds allocation process to distribute available funds according to known system requirements and priorities. Allocations will only be made to proposers who qualified under this RFPQ. The funding allocation process will be a formal one, requiring the Department of Community Services to document their findings and determinations in writing that lead to specific funding allocations or to the continuation of funding allocations. Proposers may not protest funding allocation decisions. Funding allocation decisions will be made from an overall County system of care perspective. Allocation priorities and selection criteria may include:

https://multco.us/file/27334/download

County and Department strategic priorities

Overall system of care needs and deficiencies

RFPQ proposal information and evaluation input from the RFPQ raters

Provider/system stability

Provider experience

Past performance (recidivism rates, engagement, etc.)

Other factors as deemed appropriate by the funding allocation team

Since the allocation process considers a variety of factors, funding may go to qualified Proposers who did not earn the highest overall RFPQ qualified score. Therefore, it will be possible to qualify under this RFPQ process and not receive a funding allocation due to resource limitations and other factors. The Department cannot predict a case load for these services and does not guarantee any particular volume of business will be offered to any applicant who qualifies to provide services, nor is there any guarantee that DCS will use the services of any applicant who is issued a contract by virtue of this application.

After Purchasing provides written solicitation results to all Proposers and with the completion of the separate allocation process by the Department of Community Services, The Department of Community Services staff will contact the successful and qualified Proposer(s) who will receive an allocation for contract negotiations. The County will be awarding Requirements Contracts for these services. Requirements Contracts do not guarantee any level of funding and funding levels may change from year to year.

All proposers seeking to provide services must submit a proposal and receive a minimum seventy percent (70%) of the total points possible for each category proposer is responding to in order to qualify. For example, a proposer who is responding to Strategic Planning Consulting and Teambuilding Consulting must receive 70% of the total point for Strategic Planning Consulting (70%) and Teambuilding Consulting (70%). At no time will a combined score of all categories be used for qualification consideration.

The County reserves the right to qualify additional suppliers for these services as it deems necessary. All qualified suppliers will be added to one vendor pool, from which contracts will be awarded through the allocation process.

CONTRACT TERM

The Contract term shall be five (5) years. The County shall have the right to terminate the contract at any time.

COMPENSATION AND METHOD OF PAYMENT

Fee for Service Multnomah County anticipates paying a single hourly fee for the services outlined in this RFPQ. Hourly fee should be inclusive of any expenses incurred by the supplier as Multnomah County will not pay expenses beyond the hourly rate provided. Upon receipt of supplier invoice, Multnomah County will make payment via check or electronic payment on a Net 30 basis.

Price Adjustments All hourly rates shall be protected from increase for the first year of the contract.

Thereafter, hourly rate adjustments may be proposed in writing not less than sixty (60) days prior to the contract anniversary and be addressed directly to the Department of Community Services. The County shall have the option to either accept the price increase or terminate the contract. The Department of Community Services may elect to negotiate fee increases which exceed the annual rate of inflation as measured by the Bureau of Labor Cost Price Index for the local area.

INSURANCE REQUIREMENTS

Exhibit 2 of the Sample Contract reflects the desired insurance required of a Contractor to provide this service.

Final insurance requirements will be subject to negotiation between, and mutual agreement of the parties prior to contract execution.

MINIMUM REQUIREMENTS

At the time of proposal submission, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in rejection of the proposal.

The Proposal response must be received by Multnomah County Purchasing no later than 4:00 P.M. local Portland time on the proposal submission deadline.

Proposer Representations and Certifications

The Proposer must certify that they agree to the Proposers Representation and Certification terms in the Prerequisite page of the Sourcing Event.

At the time of Contracting, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in a determination of non-responsiveness and may result in award to the next highest proposer.

Proposers must be legal entities, currently registered to do business in the State of Oregon (per ORS 60.701).

Proposers must submit verification that all insurance requirements are met.

Required to View Event

Prerequisites Required to Enter Bid

04 February 2022

1. Proposer/Bidder agrees to receive all correspondence electronically and are responsible for keeping their supplier portal updated with current contact information.

2. Please review the statements in this certification regarding Assurances, Certification Regarding Debarment, Suspension and Other Responsibility Matters and Certification Regarding Conflict of Interest.

3. CONFIDENTIALITY - Please read the statutory requirements in the prerequisite link.

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Buyer Attachments

1. Procedural Instructions (Proposals)

2. How to Complete and Submit a Response to a Sourcing Event - MMP Supplier Guide

3. Multnomah County Equity and Empowerment Lens

4. Sample Contract RFPQ-73-2021 CAO rev 3-4-21.docx

5. Sample Exhibit 2

04 February 202204 February 202204 February 202204 February 202204 February 202204 February 2022 https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/950497-817777238Procedural%20Instructions_Proposals%2006.26.19%20%281%29.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1707072549&Signature=FWAsxsqW4h%2FiIceETxsrEtzKXS8%3D https://multco.us/file/73233/download https://multco.us/diversity-equity/equity-and-empowerment-lens https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/950497-1049307325Sample%20Contract%20RFPQ-73-2021%20CAO%20rev%203-4-21.docx?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1707072549&Signature=04ICXTZB4py1GuKlEz4A1b1F9Ro%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/950497-668245510Sample%20Exhibit_2_-_4-7-15_final.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1707072549&Signature=DM2s%2BHR2fK%2Bsy33Om4EwrQsaZKU%3D

Questions Required Questions

Group 1.1: Company Certification Information - This section is not scored Instructions:

1.1.1 State of Incorporation

1.1.2 Date of Incorporation

1.1.3

ASSURANCES - Proposer attests that Proposer is either a non-resident proposer or a resident proposer, as described in ORS 279A.120, of the State of _________ and has not discriminated against any minority, women, or emerging small business enterprises certified under ORS 200.055 or a business enterprise that is owned or controlled by or that employs a disabled veteran as defined in ORS 408.225 in obtaining any required subcontracts, in accordance with ORS 279A.110. Enter state of residency here:

1.1.4 Where Proposer is unable to certify to any of the statements in Proposer Representations and Certifications of the pre-requisite, Proposer shall provide an explanation to their offer here.

1.1.5

The Proposer certifies to the best of its knowledge and believe that neither it nor any of its principal participants and agents has or has had the following relationships with the specific firm(s)/individual(s), identified in this sourcing event, which may be determined to be an organizational conflict of interest. I understand that based on the information provided by Proposer, Multnomah County may exclude the Proposer from further consideration and may withdraw its selection if the real or apparent organizational conflict of interest cannot be avoided or mitigated. Proposer further certifies that the degree and extent of the relationship of the Proposer with these named firm(s)/individual(s) will be fully disclosed:

1.1.6 Upload additional explanation as needed

1.1.7 Name of person submitting the Proposal:

1.1.8 Title of person submitting the Proposal:

1.1.9 I represent that I am at least eighteen (18) years of age.

1.1.10 I represent that the printing of my name and the submittal of a Proposal is intended to authenticate this writing and to have the same force and effect as my manual signature.

1.1.11 I represent that I am either authorized to bind the Proposer, or that I am submitting the Proposal on behalf of and at the direction of the Proposer's representative authorized to contractually bind the Proposer.

1.1.12 I represent that the Proposer and/or its applicable representative(s) has reviewed the information contained in this Proposal and that the information submitted is accurate.

Group 2.1: Strategic Planning Consulting (Category 1) Instructions:

2.1.1

2.1.1 How do you provide a space of safety and trust for people of all backgrounds?

Understanding that equity and inclusion are priorities, how would you include the County’s Equity and Empowerment Lens in your work? (Criteria - Please demonstrate how you would apply the Equity and Empowerment Lens to this work and explain how you create a safe space to encourage engagement.) - Worth 15%

2.1.2

2.1.2 Please describe your familiarity and experience working within a government and union setting. (Criteria - Please demonstrate how you navigate policy and change processes in public sector environments.) Worth 10%

2.1.3

2.1.3 What is your process to bring in all stakeholders (both management and employees) to ensure their voices are heard? How do you translate this information into the big picture? What is your approach to support implementing and operationalizing plans, policies and change within teams? How do you implement these changes within teams and individuals? (Criteria - Please provide an example where you have successfully implemented and operationalized plans, policies and change within a team.) Worth 15%

2.1.4

2.1.4 Please describe your plan to perform this work in a virtual environment. What tools and techniques do you use? (Criteria - Please explain how you would do this for large all staff groups of 200 employees, mid-size groups 50-80 and small groups of 10.) Worth 5%

2.1.5

2.1.5 What strategic planning frameworks and models have you used in the past that have been successful? (Criteria - Please provide examples of how you chose those frameworks and models and why they were successful.) Worth 15%

2.1.6

2.1.6 How do you set up an organization to implement strategic plans going forward in the future?

(Criteria - Please describe the process you have used and how you ensure that necessary perspectives are integrated into strategic plans.)

Worth 15%

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2.1.7

2.1.7 Describe your business efforts to support sustainability practices such as recycling, waste prevention or toxics reduction.

Criteria: Proposer may describe the training material they use that do not have toxic chemicals that may cause allergic reactions or how they reduce waste in the items they purchase such as pens, and other office products. Proposer may also describe their recycling plan to reduce the use of natural resources or products going to a landfill. Worth 10%

2.1.8

2.1.8 Describe how your organization incorporates equity, manages diversity, dismantles systems of power and oppression and systematically involves marginalized staff, customers and communities in all aspects of policy and service they deliver. Evaluation Criteria: Proposer may describe how they survey clients for continual improvement, or research best practices with peers or research and incorporate culturally responsive and specific learning styles into their work.

Worth 10%

2.1.9

2.1.9 How does your agency improve economic impact by incorporating equity values, manage diversity and systematically involve consumers, families, and communities in all aspects of policy and service delivery? Evaluation Criteria: Equity means barriers are removed, and so we are looking to see how an organization brings the community in to help develop the services they will be receiving or that will be received in their community. Worth 5%

Group 3.1: Change Management Consulting (Category 2) Instructions:

3.1.1

3.1.1 How do you provide a space of safety and trust for people of all backgrounds?

Understanding that equity and inclusion are priorities, how would you include the County’s Equity and Empowerment Lens in your work? (Criteria - Please demonstrate how you would apply the Equity and Empowerment Lens to this work and explain how you create a safe space to encourage engagement) Worth 15%

3.1.2

3.1.2 Please describe your familiarity and experience working within a government and union setting. (Criteria - Please demonstrate how you navigate policy and change processes in public sector environments.) Worth 10%

3.1.3

3.1.3 What is your process to bring in all stakeholders (both management and employees) to ensure their voices are heard? How do you translate this information into the big picture? What is your approach to support implementing and operationalizing plans, policies and change within teams? How do you implement these changes within teams and individuals? (Criteria - Please provide an example where you have successfully implemented and operationalized plans, policies and change within a team.) Worth 15%

3.1.4

3.1.4 Please describe your plan to perform this work in a virtual environment. What tools and techniques do you use? (Criteria - Please explain how you would do this for large all staff groups of 200 employees, mid-size groups 50-80 and small groups of 10.) Worth 5%

3.1.5

3.1.5 What change management frameworks and models have you used in the past that have been successful with diverse groups? (Criteria - Please provide examples of how you chose those frameworks and models and why they were successful with groups of varying skillsets and mindsets.)

Worth 15%

3.1.6

3.1.6 How do you set up an organization to sustain changes going forward in the future? (Criteria - Please describe strategies you have used to communicate and implement changes - large or small - to all employees.) Worth 15%

3.1.7

3.1.7 Describe your business efforts to support sustainability practices such as recycling, waste prevention or toxics reduction.

Criteria: Proposer may describe the training material they use that do not have toxic chemicals that may cause allergic reactions or how they reduce waste in the items they purchase such as pens, and other office products.

Proposer may also describe their recycling plan to reduce the use of natural resources or products going to a landfill. Worth 10%

3.1.8

3.1.8 Describe how your organization incorporates equity, manages diversity, dismantles systems of power and oppression and systematically involves marginalized staff, customers and communities in all aspects of policy and service they deliver. Evaluation Criteria: Proposer may describe how they survey clients for continual improvement, or research best practices with peers or research and incorporate culturally responsive and specific learning styles into their work. Worth 10%

3.1.9

3.1.9 How does your agency improve economic impact by incorporating equity values, manage diversity and systematically involve consumers, families, and communities in all aspects of policy and service delivery? Evaluation Criteria: Equity means barriers are removed, and so we are looking to see how an organization brings the community in to help develop the services they will be receiving or that will be received in their community. Worth 5%

Group 4.1: Process Improvement Consulting (Category 3) Instructions:

4.1.1

4.1.1 How do you provide a space of safety and trust for people of all backgrounds?

Understanding that equity and inclusion are priorities, how would you include the County’s Equity and Empowerment Lens in your work? (Criteria - Please demonstrate how you would apply the Equity and Empowerment Lens to this work and explain how you create a safe space to encourage engagement) Worth 15%

4.1.2

4.1.2 Please describe your familiarity and experience working within a government and union setting. (Criteria - Please demonstrate how you navigate policy and change processes in public sector environments.) Worth 10%

4.1.3

4.1.3 What is your process to bring in all stakeholders (both management and employees) to ensure their voices are heard? How do you translate this information into the big picture? What is your approach to support implementing and operationalizing plans, policies and change within teams? How do you implement these changes within teams and individuals? (Criteria - Please provide an example where you have successfully implemented and operationalized plans, policies and change within a team.) Worth 15%

4.1.4

4.1.4 Please describe your plan to perform this work in a virtual environment. What tools and techniques do you use? (Criteria - Please explain how you would do this for large all staff groups of 200 employees, mid-size groups 50-80 and small groups of 10.) Worth 5%

4.1.5

4.1.5 What process improvement frameworks and models have you used in the past that have been successful? (Criteria - Please provide examples of how you chose those frameworks and models and why they were successful.) Worth 15%

4.1.6

4.1.6 How do you set up an organization to sustain process improvements going forward in the future? (Criteria - Please describe tools and techniques you have used before and during the improvement process to support individual and organizational adoption of the improvements.)

Worth 15%

4.1.7

4.1.7 Describe your business efforts to support sustainability practices such as recycling, waste prevention or toxics reduction.

Criteria: Proposer may describe the training material they use that do not have toxic chemicals that may cause allergic reactions or how they reduce waste in the items they purchase such as pens, and other office products.

Proposer may also describe their recycling plan to reduce the use of natural resources or products going to a landfill. Worth 10%

4.1.8

4.1.8 Describe how your organization incorporates equity, manages diversity, dismantles systems of power and oppression and systematically involves marginalized staff, customers and communities in all aspects of policy and service they deliver. Evaluation Criteria: Proposer may describe how they survey clients for continual improvement, or research best practices with peers or research and incorporate culturally responsive and specific learning styles into their work.

Worth 10%

4.1.9

4.1.9 How does your agency improve economic impact by incorporating equity values, manage diversity and systematically involve consumers, families, and communities in all aspects of policy and service delivery? Evaluation Criteria: Equity means barriers are removed, and so we are looking to see how an organization brings the community in to help develop the services they will be receiving or that will be received in their community. Worth 5%

Group 5.1: Teambuilding Consulting (Category 4) Instructions:

5.1.1

5.1.1 How do you provide a space of safety and trust for people of all backgrounds?

Understanding that equity and inclusion are priorities, how would you include the County’s Equity and Empowerment Lens in your work? (Criteria - Please demonstrate how you would apply the Equity and Empowerment Lens to this work and explain how you create a safe space to encourage engagement) Worth 15%

5.1.2

5.1.2 Please describe your familiarity and experience working within a government and union setting. (Criteria - Please demonstrate how you navigate policy and change processes in public sector environments.) Worth 10%

5.1.3

5.1.3 What is your process to bring in all stakeholders (both management and employees) to ensure their voices are heard? How do you translate this information into the big picture? What is your approach to support implementing and operationalizing plans, policies and change within teams? How do you implement these changes within teams and individuals? (Criteria - Please provide an example where you have successfully implemented and operationalized plans, policies and change within a team.) Worth 15%

5.1.4

5.1.4 Please describe your plan to perform this work in a virtual environment. What tools and techniques do you use? (Criteria - Please explain how you would do this for large all staff groups of 200 employees, mid-size groups 50-80 and small groups of 10.) Worth 5%

5.1.5

5.1.5 What teambuilding frameworks and models have you used in the past that have been successful? (Criteria - Please provide examples of how you chose those frameworks and models and why they were successful.) Worth 15%

5.1.6

5.1.6 How do you work with people from different cultures to help them come together as a team?

(Criteria - Please describe the culturally competent methods you have used to help teams unify in their work.) Worth 15%

5.1.7

5.1.7 Describe your business efforts to support sustainability practices such as recycling, waste prevention or toxics reduction.

Criteria: Proposer may describe the training material they use that do not have toxic chemicals that may cause allergic reactions or how they reduce waste in the items they purchase such as pens, and other office products.

Proposer may also describe their recycling plan to reduce the use of natural resources or products going to a landfill. Worth 10%

5.1.8

5.1.8 Describe how your organization incorporates equity, manages diversity, dismantles systems of power and oppression and systematically involves marginalized staff, customers and communities in all aspects of policy and service they deliver. Evaluation Criteria: Proposer may describe how they survey clients for continual improvement, or research best practices with peers or research and incorporate culturally responsive and specific learning styles into their work.

Worth 10%

5.1.9

5.1.9 How does your agency improve economic impact by incorporating equity values, manage diversity and systematically involve consumers, families, and communities in all aspects of policy and service delivery? Evaluation Criteria: Equity means barriers are removed, and so we are looking to see how an organization brings the community in to help develop the services they will be receiving or that will be received in their community. Worth 5%

Product Line Items Product Line Items

There are no Items added to this event.

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Service Line Items Service Line Items

1.

# Item Name, Commodity Code, Description Allow

Alternates Qty. UOM Requested Service Delivery

S1 Education and Training 1 HR - Hour 7/1/2021 to 6/30/2026

86010000 - Education & Training Services

We are seeking a single hourly rate that encompasses Training, Facilitation, Mediation, and Coaching from each Proposer.

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