Manage Engine Desktop Software Question and Response.docx
DOCX document 14 KB Posted
- Attached to
- FMCS-Manage Engine Desktop Software Federal contract opportunity
- Solicitation number
- 93310024Q0003
About this file
This document contains questions and responses regarding a solicitation by the Federal Mediation and Conciliation Service for ManageEngine Desktop Software licenses. The solicitation is for a renewal of existing licenses, with the email address jdonnen@fmcs.gov provided for license registration verification. Electronic delivery of the renewed licenses is required by February 3, 2024. Installation support will also be needed, though normal ManageEngine support pursuant to the existing license agreement should be sufficient. As part of proposals, verification of Service-disabled veteran owned small business status is requested either through an SBA profile or UEI and CAGE code numbers.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Manage Engine-Synopsis Solicitation.pdf | ||
| Manage Engine Desktop Software Question and Response.docx | DOCX document | |
| Attachment 1 - Vendor Quote Sheet.xlsx | XLSX spreadsheet |
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Text version
Manage Engine Desktop Software Solicitation Number: 93310024Q0003 Question and response
1. Could you please confirm whether the solicitation is for new licenses or upgrade? If it's for an upgrade, could you please provide me with the license number or serial number for the licenses?
Response: This is for a renewal of the licenses.
2. What will be the time frame (deadline) for software delivery? Any post support (integration/installation, etc.) will be needed?
Response: Electronic delivery of the license by 3Feb2024. Install support needed. Should have normal ManageEngine support as needed though since we have a license with them.
3. As part of the submission, you are requesting verification of Service-disabled veteran owned small business status. Our company is registered as a SDVOSB in SAM.gov. We are proving our UEI and CAGE code numbers as part of our submission. Could you please clarify what sort of documentation is considered as acceptable to verify our small business status?
Response: A copy of your SBA profile is preferable.
4. As per OEM they need the e-mail address in which account is registered, or license ID# or subscription ID so they know which is being renewed.
Response: jdonnen@fmcs.gov is the email address it is registered to.
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