JA_NN TPD Bridge_Redacted.pdf

This is a Justification & Approval (J&A) document for other than full and open competition for a Total Permanent Disability (TPD) Bridge contract from the Department of Education Federal Student Aid (FSA). FSA seeks to award a sole-source contract to incumbent Nelnet Servicing LLC for a 4-month base period from January 1, 2025 through April 30, 2025, with an option to extend services using FAR Clause 52.217-8.

The TPD program processes disability discharge applications for federal student loans including Direct Loans, Perkins Loans, FFEL loans and TEACH grants. Nelnet currently holds the TIVAS TPD task order (91003120F0328) expiring December 31, 2024. FSA determined that only Nelnet has the infrastructure and expertise to continue services without disruption while transitioning to the new USDS platform. The justification cites that any gap in service would impact 45,000 disabled borrowers, including 10,000 veterans. Key requirements include processing TPD loan assignments from guaranty agencies and schools, managing document imaging, reporting to FMS using specified transaction codes, and following TROR monitoring requirements. FSA will post a notice of intent on SAM.gov for 15 days before issuing the solicitation. Market research identified other potential vendors (EdFinancial, MOHELA, Central Research, Maximus Education) but determined none could develop a solution before the current task order expires.