9-Harris County Universal Service Reference Architecture.pdf
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- Solicitation number
- 25/0135
- Issued by
- Harris County, Texas
About this file
The document is the Harris County Universal Service Reference Architecture (USRA), a strategic framework developed by Harris County to outline essential building blocks for delivering services effectively. The USRA is a comprehensive architectural approach that encompasses six interrelated domains: Data Services, Digital Services, Enterprise Technology Infrastructure Services, Information Security Services, IT Service Management, and Technology Optimization. This reference architecture provides a structured guide for proposers to understand the county's technological requirements and standards, ensuring alignment with the established architecture and contributing to seamless service delivery.
The USRA details specific service components within each domain, including data transformation methods, digital service delivery, network and cloud infrastructure, security frameworks, service management activities, and technology optimization strategies. The architecture adopts data-centric principles and focuses on horizontal service integration across the enterprise. Key elements include structured and unstructured data management, web/portal services, digital channels, application services, network services, on-premise/co-location infrastructure, cloud infrastructure, and comprehensive security approaches covering identify, protect, detect, respond, and recover functions. The document is dated February 2024 and includes a detailed visual representation of these interconnected technological domains, demonstrating Harris County's approach to creating a forward-looking, sustainable technological service model.
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The US Reference Architecture (USRA) is a strategic framework that outlines the essential building blocks for delivering services effectively within Harris County. It encompasses six interrelated domains, each playing a crucial role in the all-inclusive approach to service delivery. These domains likely cover aspects such as governance, technology infrastructure, data management, service integration, security, and user experience. By reviewing the
USRA, proposers can gain a comprehensive understanding of the county's requirements and standards, ensuring that their proposals align with the established architecture and contribute to the seamless operation of Harris County's services. The USRA Requirements Checklist Questionnaire, mentioned in the context, would provide detailed insights into the USRA, guiding proposers in crafting solutions that meet the county's objectives and deliver value to its residents.
1. DATA SERVICES: Provides the frameworks and methods for transforming data into useful information.
The principles of a data centric architecture have been adopted by the HCUS and are enabled by data services.
2. DIGITAL SERVICES: Provide services that are used horizontally across the enterprise to enable software or business applications.
3. ENTERPRISE TECHNOLOGY INFRASTRUCTURE SERVICES: Used to support applications across the organizations, and are typically focused on Network Services, On-Premise/Co-Location
Infrastructure and Cloud Infrastructure.
4. INFORMATION SECURITY SERVICES: Provides frameworks and methods to all technology and data services provided by or to the County comply with all applicable standards, guidelines and best practices.
5. IT SERVICE MANAGEMENT: Encompasses the activities necessary to plan, design, deliver, operate and control the technology services offered and supported by the County.
6. TECHNOLOGY OPTIMIZATION : Focuses on leveraging digital technology and practices to improve existing processes and/or delivery model. Also focuses on exploring emerging technologies and practices to create a renewed, forward looking and sustainable service model.
Attachment CC – Harris County Universal Service Reference Architecture (USRA)
TECHNOLOGY OPTIMIZATION : Enterprise Technology Optimization focuses on leveraging digital technology and practices to improve existing processes and/or delivery model. Also focuses on exploring emerging technologies and practices to create a renewed, forward looking and sustainable service model.
DATA SERVICES: Data Services provide the frameworks and methods for transforming data into useful information. The principles of a data centric archticture have been adopted by the HCUS and are enabled by data services.
DIGITAL SERVICES: Digital Services provide services that are used horizontally across the enterprise to enable software or business applications.
ENTERPRISE TECHNOLOGY INFRASTRUCTURE SERVICES: Enterprise Technology Infrastructure Services are used to support applications across the organizations, and are typically focused on Network Services, On-Premise/Co-Location Infrstructure and Cloud Infrastructure.
INFORMATION SECURITY SERVICES: Enterprise information security services provide frameworks and methods to all technology and data services provided by or to the County comply with all applicable standards, guidelines and best practices.
IT SERVICE MANAGEMENT: IT Service Management encompases the activities necessary to plan, design, deliver, operate and control the technology services offered and supported by the County.
Attachment CC – Harris County Universal Service Reference Architecture (USRA)
US Reference Architecture
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