PWS.docx

PHONE INSTALLATION PROJECT - PERFORMANCE WORK STATEMENT

Introduction: The U.S. Department of Housing and Urban Development (HUD)’s Project Management Division (PMD) requires phone system installation services for identified HUD locations. The successful bidder will install, test, and implement the operation of digital telephone and voicemail systems and components that meet the Government’s specifications outlined in the Scope of Work.

The Contractor shall provide all required upgrades to both telephone and voicemail systems. As systems age and reach the manufacturer determined end of life/end of support, the contractor will provide all needed software, firmware, and hardware to maintain the equipment in a condition that will be supported for warranty, parts, and labor.

These required services include the installation, replacement, relocation and modification of digital telephone equipment as required on individual work orders. The company selected shall perform work throughout all U.S. states and territories and provide a fixed pricing structure based on a predefined quantity of card readers and security controller boxes to be installed and/or relocated. The contract will be for a 5 year period.

Requirements: This system shall meet the following minimum specifications:

The customer will provide PRI (primary rate interface). The contractor shall be responsible for providing the necessary programming for the PRI’s to include new DID configuration and provide necessary PRI interface hardware such as PRI cards or port, Phybridge switches, etc..

Prior to submitting a project cost estimate, the Contractor must visit the site and meet with local HUD representative. It is the contractor’s responsibility to determine all the hardware, software and firmware needed to successfully complete the installation of a PBX telephone system to meet at a minimum the above-mentioned specifications. The Contractors must also obtain any required proof of insurance or permit requirements. The Contractor must coordinate with HUD’s GTM and HUD’s individually assigned Project Manager on the scope and schedule of each work order project. The Contractor must provide a one year warranty on all parts and labor.

Work Order Issuance:

Work performed will be issued under separate projects/work orders issued at the program level. Specifically, The CO and/or GTR/GTM will provide scopes of work for work orders from which the contractor can be reasonably expected to quantify the work. The contractor will meet with a designated project manager to review details of the specific orders. The work order will outline Scope and schedule. In response to the Government issuance of a work order, The Contractor shall submit to the GTR, GTM, and designated project manager the price schedule for the work order. (The pricing will reflect prices agreed upon in the original contract). The price schedule shall include price, quantity and proposed delivery date. The CO and/or GTR/GTM will be responsible for issuing work orders. The CO and/or GTR/GTM will approve work and issue work orders prior to start of work. The notice to proceed on all work will be determined by issuance and approval of work orders by the CO and/or GTR/GTM. The Government reserves the right to designate on each work order such construction items, apparatus, or device that it may deem necessary to remain the property of the Government.

Note: Due to security requirements, the contractor shall provide the names and contact information of the employee(s) proposed to perform the work in advance of the work order. This information may be submitted with the pricing schedule. All workers shall be HSPD12 cleared and pass the background check.

Government Furnished Property/Equipment: The Government will not provide any property, equipment, supplies, or labor for work issued under this contract.

Telephone Cable and Termination:

Where necessary, the contractor will also provide all labor and materials to install and test necessary cabling as part of the telephone installation. When required, the Contractor will be responsible for the pulling of cable, termination and testing of all CAT-6 telephone cable drops to support all telephone instruments and peripheral devices.

The Contractor is responsible for providing the exact length of cable to procure to include connectors, punch down blocks, patch panels and jacks. Each run shall be continuous with no splices. All telephone cables shall be clearly and permanently labeled at each end using a HUD approved numbering system.

Cables in furniture shall be pulled within channels or raceways and concealed from site.

The Contractor shall be responsible for termination of telephone cables at both the telephone blocks in the Phone Room and workstation locations. Workstation locations shall be terminated using Contractor provided CAT-6, 8 pin modular jacks.

The Contractor shall complete installation of furniture and wall telephone termination using HUD provided faceplates.

The Contractor shall ensure all terminations comply with the CAT-6 LAN cabling color-code ‘T568B’ to separate pairs.

Cables at the telephone room shall be pulled with a minimal lead of 8 feet and coiled to a service loop above the ceiling. Cables shall be marked twice with identical marking at the workstation end of the cable and 2 feet from the termination in the telephone room.

The Contractor shall be responsible for providing all tools and equipment required to install and test cables.

The Contractor shall be responsible for the coordination of his work with the building structure engineer and work of all other trades. The Contractor shall be thoroughly familiar with all details of the work and working conditions. The Contractor shall also verify all dimensions and advise GSA of any discrepancy or condition which impacts timely completion before performing any work.

All required demolition, including coring and chipping of concrete and masonry, shall be done at no additional cost to HUD. The Contractor shall ensure that concrete reinforcements are not damaged.

Cable Pathway:

The cable shall be installed above the ceiling tiles and behind walls or columns.

Galvanized metal pipe hangers or trapeze hangers for multiple cable runs shall support conduit, cable trays, and other raceways. Pipe straps and hangers shall be securely fastened to the permanent building structure with concrete inserts or expansion bolts at a maximum spacing of 6 feet.

Cables shall not be placed in any raceway, cable tray, outlet, junction box or similar fitting with conductors of electric light or power circuits except where the conductors of the different systems are separated by a partition or the cable is non-conductor optical fiber cable.

Cables shall not be run near florescent lighting or any other electrical source.

All cables shall be UL listed and shall have adequate fire-resistant and low-smoke producing characteristics, in accordance with UL 910. The cables shall be installed in an air plenum or other space used for environmental air.

It is the Contractor’s responsibility to verify available pathways and routes. Any penetration to existing fire proofing by the Contractor must be resealed.

Site Management:

The Contractor shall be responsible for and shall fix any damage to existing cable systems, within the facilities caused, during or because of the completion of this installation.

The Contractor shall remove all debris from the job site daily. Trash shall be disposed of by the Contractor in Contractor-provided trash containers or recycle bins. The Contractor is responsible for properly disposing of waste Materials. HUD will dispose of used/obsolete telecom equipment.

The Contractor shall vacuum clean all carpeted work. Any repairs to the carpet or required spot cleaning shall be the responsibility of the Contractor.

Codes and Standards:

The Contractor shall comply with all building, city, county, and state codes.

The Contractor shall comply with TIA/EIA Commercial Building Telecommunication Wiring Standards and National Electrical Code.

Warranty Warranty - The Contractor shall define the parameters of all equipment and service warranties to include limitations of any equipment or labor warranty not covered. The Contractor shall provide all warranty information in writing and dates of effectiveness at time of the Government’s official acceptance of the installed system.

SCOPE OF WORK FOR RELOCATING TELECOMMUNICATIONS SYSTEM

This requires removing an existing telephone system, voice mail, overhead paging system (where applicable) and reinstalling at the new location:

All staff telephones.

All fax lines to be moved.

Furnish and install one analog line to support the office duress alarm Furnish and install Patch Panel(s) and cables to accommodate the move.

Furnish analog message waiting card(s) when needed, installed and cross connected.

Furnish and install system ground.

Furnish and install one piece of plywood (4’ X 8’) if needed.

Deliverables Provide Test and Acceptance Plan for telephone system.

Provide a cut sheet termination list and diagram schematic.

Provide inventory list of all voice/data equipment and release numbers if applicable.

Provide any configuration documentation relating to any and all appropriate areas of this SOW if applicable. This should include a bayface of equipment reflecting installation.

Provde a complete database of all extensions used in installation and those available but not used Provide a final cut sheet with IP addresses and associated passwords

This task order may require performance of work during evening and/or weekend hours. This is to reduce as much as possible any interruption of service to the client in the performance of their mission.

PERFORMANCE REQUIREMENTS SUMMARY

Required Services (Tasks) Performance Standards Acceptable Quality Levels Methods of Surveillance Incentive (Positive and/or Negative) (Impact on Contractor Payments)

Project preparation:

1. Contractor coordinates with the assigned PM on the project scope and schedule and

2. responds to requests in a timely fashion.

Contractor is available for pre-construction teleconference calls.

Contractor provides a timely response (1-3 days) to the assigned PM regarding the scheduled start and completion dates for each project.

Contractor is able to perform each project assigned within 1-2 weeks of the desired HUD project schedule date requested.

99%

The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the GTM.

5% -deduction from overall cost to perform the work order.

Project execution:

3. Contractor shows up on time with the correct materials and is ready to perform the SOW.

Contractor shows up for the start of the project on the date and time agreed to, has all of the required tools and equipment and all of the required documentation (proof of insurance and permits when required).

100%

The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the GTM.

1%-deduction from overall cost to perform the work order