832674525 WCCS IT SERVICES_Sources Sought Notice.pdf

SOURCES SOUGHT NOTICE

Tracking Number: 832674525

The Defense Information Systems Agency (DISA) is seeking sources for Headquarters (HQ)

United States Army Western Hemisphere Command (USAWHC) G-6 Information Technology

Service Management Western Command and Control System (WCCS) requirement.

CONTRACTING OFFICE ADDRESS:

DISA/Defense Information Technology Contracting Organization/PS8312

2300 East Drive, Building 3600

Scott Air Force Base, Illinois 62225

INTRODUCTION:

This is a SOURCES SOUGHT NOTICE to determine the availability and technical capability of small businesses and large businesses (including the following subsets: Small Disadvantaged

Businesses, certified 8(a), Service-Disabled Veteran-Owned Small Businesses, HUBZone Small

Businesses and Woman-Owned Small Businesses) to provide the required products and/or services.

USAWHC G-6 seeks information from potential sources for comprehensive Information

Technology Service Management (ITSM) support for the WCCS. Established as the Army’s theater-level headquarters supporting both U.S. Northern Command and U.S. Southern

Command, USAWHC unifies former United States Army North and United States Army South capabilities into a single four-star command executing homeland defense, defense support to civil authorities, and theater security cooperation across North America, Latin America, and the

Caribbean. In support of this newly formed Theater Army for the Americas, HQ USAWHC G-6 requires comprehensive ITSM solutions to deliver and sustain critical command and control

(C2), Unified Communications (UC), Audio/Visual (AV), and enterprise information technology

(IT) capabilities. Scope of support spans HQ USAWHC (Fort Liberty/Camp Mackall), Joint

Base San Antonio, and associated remote/Deployable Communications Element (DCE) locations, encompassing program management, service desk/information management operations

(IMO), data center and network operations, asset accountability, knowledge management, and full-spectrum cybersecurity—including Risk Management Framework (RMF)/Authority to

Operate sustainment, vulnerability management, incident response, and communications security operations (COMSEC) accountability.

The anticipated Period of Performance is Base Period: February 1, 2027 – January 31, 2028 with four option years.

The anticipated Place of Performance is primarily Fort Bragg, NC (including Camp Mackall), Joint Base San Antonio, TX, with limited support at Fort Hood, TX, and one Cybersecurity technician position at Aberdeen Proving Ground, MD. Travel to regional DCE locations may be required.

DISCLAIMER:

THIS SOURCES SOUGHT NOTICE IS FOR INFORMATIONAL PURPOSES ONLY. THIS

IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE SOLICITATION

AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT.

RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER

NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS NOTICE. NO

FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS

NOTICE. ANY INFORMATION SUBMITTED BY RESPONDENTS IS STRICTLY

VOLUNTARY.

CONTRACT/PROGRAM BACKGROUND: The WCCS IT Services requirement is a follow-on effort supporting USAWHC G-6 Portions of the requirement (particularly IT operations, service desk, cybersecurity, and support previously provided under United States Army North and United States Army South contracts) are currently being executed under existing vehicles that are approaching end of performance (with identified gaps beginning as early as November).

The remainder of the requirement reflects expanded scope associated with the standup of

USAWHC as the Theater Army for the Americas.

Existing Contracts for the work described:

Contract Number: W9124724F0382

Contract Vehicle: Information Technology Enterprise Solutions - 3 Services (ITES-3S)

Incumbent and their size: Fedtec, LLC

Method of previous acquisition: Small Business Set-Aside

Period of performance: June 1, 2026 through January 31, 2027

Contract Number: W52PIJ18DA126

Contract Vehicle: Information Technology Enterprise Solutions - 3 Services (ITES-3S)

Incumbent and their size: Tand T Consulting Services, Inc.

Method of previous acquisition: Small Business Set-Aside

Period of performance: February 13, 2026 through February 12, 2027

Contract Number: W15P7T20D0021

Contract Vehicle: Global Tactical Advanced Communication Systems (GTACS II)

Incumbent and their size: Trace Systems, Inc.

Method of previous acquisition: Full and Open, no small business set-aside

Period of performance: May 13, 2025 through February 12, 2026

Contract Number: W9124J23F0073

Contract Vehicle: GSA 8(a) STARS III

Incumbent and their size: Digital consulting, LLC

Method of previous acquisition: 8(a) Set-Aside

Period of performance: May 9, 2023 through November 14, 2026

REQUIRED CAPABILITIES:

1. Describe and provide an example of your company’s experience providing on-site

Program Management and IT Service Management (Information Technology

Infrastructure Library aligned) for a large headquarters-level organization with geographically dispersed sites (including data centers, service desks, and multiple functional IT teams). Include approach to staffing flexibility, surge support, and coordination with Government Contract Officers Representative and Alternate Contract

Officers Representative.

2. Describe and provide an example of your company’s experience delivering comprehensive cybersecurity support, to include RMF package development and sustainment, continuous monitoring, assured compliance assessment solution/security technical implementation guides/security content automation protocol vulnerability management, incident response (including 1-hour initial reporting), and support to an information system security manager for both on-premises and cloud environments.

3. Describe and provide an example of your company’s experience performing 100% IT property accountability and logistics analyst functions for large inventories of end-user devices, servers, UC/AV equipment, mobile devices, and controlled cryptographic items, including monthly/bi-annual inventories, hand-receipt management, financial liability investigations of property loss processing, and use of Army property systems.

4. Describe and provide an example of your company’s experience operating a multi-tier

Service Desk/IMO team supporting 1,000+ users, including prioritization for very important personnel (VIP) (1-hour response / 24-hour resolution targets), 99% service availability, ticket management, desktop imaging, and coordination with Network

Enterprise Centers.

5. Describe and provide an example of your company’s experience managing, operating, and maintaining UC and AV systems across a large number of conference rooms and critical command spaces, including preventive maintenance, rapid response to critical room outages, and support for VIP/senior-leader events.

6. Describe and provide an example of your company’s experience providing data center and IT operations support (system administration, virtualization, backup/recovery, storage, network engineering, and continuity of operations (COOP)/transition of services) for both unclassified and classified environments at a headquarters and alternate/COOP site.

7. Describe and provide an example of your company’s experience delivering Knowledge

Management solutions using Microsoft 365 / SharePoint Online, Power Platform (Power

Apps, Power Automate, Power BI), and related tools to support staff processes, dashboards, and enterprise task management for large Army headquarters.

SPECIAL REQUIREMENTS:

• Minimum SECRET security clearance required for all personnel; selected positions require TOP SECRET.

• Facility Clearance at SECRET level (or ability to obtain) preferred. Please provide your current Facility Clearance level.

• Ability to provide surge support and 24/7 coverage during exercises, contingencies, or

COOP events.

• Personnel supporting COMSEC functions must meet Department of War-mandated Key

Management Infrastructure/COMSEC training requirements prior to appointment.

• Personnel supporting public-facing web content for partner nations in the SOUTHCOM area of responsibility must possess professional fluency in Spanish and Portuguese.

SOURCES SOUGHT:

The North American Industry Classification System Code (NAICS) for this requirement is

541519, with the corresponding size standard of $34 million.

In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications.

Responses must demonstrate the company’s ability to perform in accordance with FAR clause 52.219-14, Limitations on Subcontracting.

To assist DISA in determining the level of participation by small business in any subsequent procurement that may result from this Sources Sought Notice, provide information regarding any plans to use joint ventures (JVs) or partnering. Please outline the company's areas of expertise and those of any proposed JV/partner who combined can meet the specific requirements contained in this notice.

SUBMISSION DETAILS:

Responses should include:

1) Business name and address;

2) Name of company representative and their business title;

3) Small Business Socio-economic status (if small);

4) CAGE Code;

5) Prime contract vehicles; to include ENCORE III, SETI, NIH CIO-SP4, NASA SEWP V, General Service Administration (GSA): OASIS, ALLIANT II, VETS II, STARS III, MAS (including applicable SIN(s), groups or pools), or any other Government Agency contract vehicle that allows for decentralized ordering. (This information is for market research only and businesses with a valid cage that lack prime contract vehicles are still encouraged to respond to this notice.)

Businesses who wish to respond must send a response via email NLT 9:00 AM Central

Standard Time on November 02, 2026 to the Contract Specialist Kenny Renfro, kenneth.p.renfro.civ@mail.mil and Contracting Officer Jessica Penick, jessica.d.penick.civ@mail.mil. Interested businesses should submit a brief capabilities statement package addressing the specific questions above (no more than five pages) demonstrating the ability to perform the services listed under Required Capabilities.

Proprietary information and trade secrets, if there are any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. All submissions become Government property and will not be returned. All government and contractor personnel reviewing submitted responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as pursuant to 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.

For information on DISA’s requirements, you can find current information on our home page:

www.disa.mil – that includes current forecast and the current acquisition strategies. If there is no information regarding the requirements you may be inquiring about, then there is no additional publicly available information. Please continue to review www.disa.mil.

http://www.disa.mil/