Statement of Work Summary

This is a Statement of Work (SOW) for the renewal of iSite Contract and Program Management (CMP) Software at NASA Kennedy Space Center (KSC). The contract covers a 12-month period of performance from December 15, 2026 through December 14, 2027, with performance location at COMET Warehouse K6-1547, Kennedy Space Center, Florida 32899.

The procurement includes two primary line items: (1) iSite CMP License, which provides a Contract and Program Management Office System with modules for deliverables, essentials, estimating, financials, funding, risk management, task management, task workflows, and variance analysis; automatic software version upgrades; unlimited end-user access; FedRAMP/FISMA compliant hosted data with 1 terabyte of storage (expandable as needed); cloud environment for web, database, and services; and help desk support available 24 hours a day, 7 days a week, 365 days per year with one-hour response time during business hours (8 AM – 5 PM Monday through Friday, excluding federal holidays); and (2) iSite Web API, which provides access and documentation for building RESTful applications on the .NET Framework to pull data from the iSiteCMP database, including security, documentation, and data access. All ongoing service packs, maintenance releases, and software upgrades are included at no additional cost. The vendor must deliver complete purchased entitlement data using the SLAM (Software Lifecycle and Asset Management) – NASA Entitlement Reporting Form within five business days of order placement and send the completed report to the Contracting Officer/Contracting Officer's Representative and Agency-Software-Entitlements@mail.nasa.gov.