SATPC0038839 Tab 04 QA Document.pdf
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- Attached to
- Transcription Services Federal contract opportunity
- Solicitation number
- 80NSSC25907622Q
About this file
This document is a Questions and Answers (Q&A) file for a NASA transcription services solicitation. The opportunity involves providing transcription services for NASA Office of Inspector General (OIG), with work to be completed entirely at the contractor's location. Key requirements include transcribing audio files from interviews, law enforcement activities, and potentially other proceedings, with transcripts formatted to 25 lines per page and delivered electronically as PDFs with digital signatures. Acceptable audio file types include MP4-3, WMA, and MPEGs, and contractors must have or demonstrate extensive experience in transcription, with AAERT certification or membership accepted.
Delivery is based on business days, with preferred electronic submission via email. The solicitation does not require court reporting services, key word indexing, or physical transcript copies. Transcribers can use AAERT membership cards for certification verification if original certificates are unavailable. This is a new contract replacing an expiring one, with NASA OIG seeking a single contractor to handle transcription needs. No specific pricing matrix is provided, and vendors are expected to create their own pricing based on the requirements. The opportunity is not set aside for HUBZone small businesses, and no extension to the bid due date was granted.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| SATPC0038839 Tab 04 4 SOW.pdf | ||
| SATPC0038839 Tab 10 RFQ Open Market Template.pdf |
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Text version
• Concerning the delivery options, are these business days or calendar days? Business days.
• Is NASA OIG planning to execute one contract? One Contract.
• Does the contractor have to be certified by the American Association of Electronic Reporter and Transcribers (AAERT), or could provide a resume showing numerous years of this type of work? Yes.
• Can you please provide the digital filetype that the audio is sent as? For instance, are they MPEGs, FTR files, MP4, etc.? Mostly MP4-3, WMA, and MPEGs. However, could be any audio digital filetype.
• What is the process when a transcription is submitted late? Does the contractor request motions for extension/are they summoned to appear in court? Transcriptions are submitted directly to the OIG requesting agent not the court.
• Can you clarify if you are looking for a technical proposal to address the technical requirements/qualifications in the SOW and/or the quote evaluation criteria, or if a compliant submission solely includes pricing? We would like you to address your technical qualifications as well as quoting evaluation criteria with pricing.
• Are you able the share the current per-page rate for this work? Or if you prefer a different pricing model? No.
• What lead time are you currently experiencing?
Example of lead time:
Start time 9:00 End time 10:40 audio interview consisting of 63 transcribed pages was provided March 6 and returned March 28.
Start time 3:14 End time 3:56 audio interview consisting of 35 transcribed pages provided June 6 returned June 20.
• Is this a new contract or is there a previous contract in place? New contract replacing expiring contract.
• Will all work be IG interviews? Or will there be other types of proceedings like depositions, hearings, conferences? Mostly interviews, there could be transcriptions of other law enforcement activities such as, surreptitious recordings, arrests operations, etc.
• Do you have a sample transcript or a few pages of redacted transcript for formatting purposes? Yes. Please see attached.
• How many lines per page should transcripts be formatted to? 25
• Will each transcript require key word index as part of the deliverable? No.
• How often are hard copies of transcripts or transcripts on CD requested? Rarely if ever.
We prefer electronic .pdfs with digital signature to be provided via email to the requesting agent.
• Where is vendor shipping physical transcripts or transcripts on CDs? N/A. We prefer electronic .pdfs to be provided via email to the requesting agent with digital signature of transcriber.
• Is all work to be done at Contractor's location? Yes.
• Is there a requirement for court reporting services? No.
• For transcribers who obtained AAERT certification 10+ years ago and do not have original certificate still, will you accept AAERT membership card if it has Certificate Number listed in lieu of copy of the certificate? Yes.
• Do you have preferred pricing matrix for quoters to use? No.
• Please confirm that the delivery options in Section IV. DELIVERABLES are business days?
Yes.
• Please provide estimated quantities for each of the deliverables (10 day, 5-7 day, etc.)?
Example of lead time:
Start time 9:00 End time 10:40 audio interview consisting of 63 transcribed pages was provided March 6 and returned March 28.
Start time 3:14 End time 3:56 audio interview consisting of 35 transcribed pages provided June 6 returned June 20.
• Is there a price matrix for this solicitation or should the vendor create their own based on the requirements and deliverables? No.
• There are a large number of HUBZone small businesses that can successfully fulfill the requirements of this solicitation. Please make this a HUBZone small business set-aside?
N/A.
• Please extend the due date for bids to allow vendors time to incorporate the Q&A? N/A.
File details come from the government source that posted it. Updated .