L02_Past_Performance_Questionnaire.docx

Solicitation No. 80AFRC19R0022 Attachment L-03 August 2019

PAST PERFORMANCE QUESTIONNAIRE

Solicitation No. 80AFRC19R0022

NAME OF CONTRACTOR REQUESTING THE REFERENCE: ________________________

The purpose of this questionnaire is to obtain information regarding the quality of the above-named Contractor’s past performance relative to a contract, completed or in progress, at your company/agency. NASA Armstrong Flight Research Center’s Request for Proposal No. 80AFRC19R0022 requires Offerors to identify current or previous customers and solicit their response regarding our performance.

It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. COR, project manager, etc.) respond to this questionnaire.

Upon completion of the survey, please email this survey to: Cacie Carrillo at cacie.carrillo@nasa.gov and Lisa Jackson at lisa.a.jackson@nasa.gov no later than TBD.

The information contained in the completed Past Performance Questionnaire is considered sensitive information and cannot be released to us, the Offeror. If you have any questions about the acquisition or the attached questionnaire, your questions must be directed to Cacie Carrillo at cacie.carrillo@nasa.gov.

Sincerely, Name: ___________________________

Title: ___________________________

CONTRACT INFORMATION

Project Title and Contract Number:

Period of Performance, Including Option Periods:

Total Project Value, Including Option Periods:

Was the Offeror a prime contractor or subcontractor?

Contract type (firm-fixed price or cost-reimbursement):

Please provide your contact information, your role with this program/contract, and the length of your involvement:

Please provide a brief description of the scope of this project:

CONTRACTOR PERFORMANCE

Based on your knowledge of the contract identified above, please provide your assessment of how well the Contractor performed on each of the following questions.

1. How consistent is/was the Contractor in understanding the customer’s requirements and providing sufficient staffing?

2. Did the Contractor provide fully trained, qualified and certified (if required) staffing per the requirement?

3. Was the Contractor able to recruit and retain quality personnel in a timely manner?

4. Was the Contractor able to quickly adapt to changing requirements?

5. Was the Contractor able to build effective working relationships with associate contractors, subcontractors and the government in a team environment?

6. How effective is/was the Contractor in identifying, responding, and resolving problems?

7. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):

8. Discuss the Contractor’s ability to provide sufficient management to ensure effective personnel performance over the course of the contract.

9. If you had a choice, would you hire this Contractor again? Why or why not?

In summary, please rate the quality of the Contractor’s services and overall performance:

____ Exceptional: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

____ Very Good: Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

____ Satisfactory: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

____ Marginal: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

____ Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.