8-Submission Instructions - 25-0189.pdf
PDF 109 KB Posted
- Attached to
- RFP Call Center Monitoring Services
- Solicitation number
- 25-0189
- Issued by
- Tarrant County, Texas
About this file
This document is a Submission Instructions for Suppliers file from the City of Fort Worth, detailing the requirements for a solicitation for Call Center Services. The procurement involves submitting various required documents through the Bonfire digital portal, including completed forms such as RFP-02-Form CIQ, RFP-03-Authorized Signature and Contact Details, RFP-04-Reference Sheet, and RFP-07-Questionnaire and Requirements. The submission period opens for questions on July 16, 2025, with questions accepted until July 23, 2025, and the final submission deadline is July 31, 2025, at 2:00 PM CDT. Suppliers must upload PDF and Excel files, including a Bid Table, W-9, and any signed addendums.
The solicitation is categorized under NIGP Commodity Code 91520 for Call Center Services, with a maximum file upload size of 1000 MB. Suppliers are required to use Microsoft Edge, Google Chrome, or Mozilla Firefox browsers with JavaScript and cookies enabled. Technical support is available through Bonfire at Support@GoBonfire.com, and vendors can access help resources at https://vendorsupport.gobonfire.com. The digital submission process emphasizes careful preparation, with recommendations to start the upload process at least one day before the closing time to ensure a complete and timely submission.
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Submission Instructions for Suppliers
Please follow these instructions to submit via our Public Portal.
1. Prepare your submission materials:
Requested Information
Name Type # Files Requirement Instructions
Completed RFP-02-Form
CIQ
File Type: PDF (.pdf) 1 Required
Completed
RFP-03-
Authorized Signature and Contact Details
File Type: PDF (.pdf) 1 Required
Completed
RFP-04-
Reference Sheet
File Type: PDF (.pdf) 1 Required
Completed
RFP-07-
Questionnaire and Requirements
File Type: PDF (.pdf) 1 Required
Signed Addendum(s) acknowledging receipt. Note: If no addendum issued, please attach a page
File Type: PDF (.pdf) Multiple Required
Name Type # Files Requirement Instructions stating "No Addendum Issued"
Any Other Requested Documents
File Type: PDF (.pdf) Multiple Optional
Bid Table (BT-
03GO)
BidTable: Excel (.xlsx) 1 Required
You will need to fill out the provided Response Template for this BidTable.
The Response Template can be downloaded from the project listing on the Bonfire portal.
Completed W-9 File Type: PDF (.pdf) Multiple Required
Commodity Codes
Commodity Set Commodity Code Title Description
NIGP 91520 Call Center Services
Requested Documents:
Please note the type and number of files allowed. The maximum upload file size is 1000 MB.
Please do not embed any documents within your uploaded files, as they will not be accessible or evaluated.
Requested BidTables:
The BidTable Response Templates can be obtained at https://fortworthtexas.bonfirehub.com/opportunities/191056.
Please note that BidTables may take a significant amount of time to prepare.
2. Upload your submission at:
https://fortworthtexas.bonfirehub.com/opportunities/191056
The Question period for this opportunity starts Jul 16, 2025 8:00 AM CDT. The Question period for this opportunity ends Jul 23, 2025 5:00 PM CDT. You will not be able to send messages after this time.
Your submission must be uploaded, submitted, and finalized prior to the Closing Time of Jul 31, 2025 2:00 PM CDT. We strongly recommend that you give yourself sufficient time and at least ONE (1) day before Closing Time to begin the uploading process and to finalize your submission.
Important Notes:
Each item of Requested Information will only be visible after the Closing Time.
Uploading large documents may take significant time, depending on the size of the file(s) and your Internet connection speed.
You will receive an email confirmation receipt with a unique confirmation number once you finalize your submission.
Minimum system requirements: Microsoft Edge, Google Chrome, or Mozilla Firefox.
Javascript must be enabled. Browser cookies must be enabled.
Need Help?
City of Fort Worth uses a Bonfire portal for accepting and evaluating proposals digitally.
Please contact Bonfire at Support@GoBonfire.com for technical questions related to your submission. You can also visit their help forum at https://vendorsupport.gobonfire.com/hc/en-us mailto:support@gobonfire.com https://vendorsupport.gobonfire.com/hc/en-us https://vendorsupport.gobonfire.com/hc/en-us
File details come from the government source that posted it. Updated .