75P00120Q00126.pdf

RFQ# 75P00120Q00126

Title: HHS COVID-19 Connect Initiative and Visualization Platform

SECTION B - Supplies or Services and Prices/Costs

B.1 BRIEF DESCRIPTION OF SERVICES

The Contractor shall provide the services described in Section C Description/Specification/Work Statement in support of the HHS Connect Initiative and Visualization Platform supporting the COVID-19 pandemic and is being conducted under FAR Part 18, Part 13 and Subpart 31.7, as supplemented. These services are non-severable. Except as otherwise specified in the contract, the Contractor shall furnish the necessary personnel, materials, services, facilities, and otherwise do all things necessary for or incident to the performance of the work set forth herein.

B.2 TYPE OF CONTRACT

The contract type awarded is a Labor Hour (LH) contract.

B.3 NONSEVERABLE SERVICES

The services specified in each contract line item (CLIN) have been determined to be nonseverable services - a specific undertaking or entire job with a defined end product of value to the Government.

B.4 CONSIDERATION AND PAYMENT (T&M – Separate Nonseverable Services Components)

In consideration of satisfactory performance of the work as described throughout this contract, the Contractor shall be paid in accordance with the fixed loaded hourly rates as shown herein for the specified categories of labor based on the number of actual hours incurred in the performance of the work specified. Fully loaded rates shall be all inclusive of direct labor, fringe benefits, applicable indirect costs, and any profit for each labor category.

Materials and travel are not anticipated for this contract.

If the optional task is exercised, funding will be obligated by modification to the contract. The base period and optional task are priced as follows:

RFQ INSTRUCTIONS: The Offeror shall complete the chart below by filling in the fully loaded labor rate for each labor category for the base period (CLIN 1) and the Optional Task (CLIN 2), multiplied by the estimated hours to develop the Estimated Total. The sum of the estimated total for each labor category will be added together to develop the CLIN ceiling (Not to Exceed) amount for each CLIN.

In addition, the Offeror shall complete the pricing worksheet at Attachment J.1 in accordance with the instructions contained in the worksheet and return as part of the Business/Price Proposal in accordance with Section L and M in MS Excel format.

CLIN 1 - Base Period: 12-months Labor Categories Loaded Rates Estimated Hours Estimated Total Program Manager 247 Project Manager 376 Health IT SME 1 450 Health IT SME 2 450 Health IT SME 3 445

Labor Subtotal 1968

CLIN Ceiling (Not to Exceed)

CLIN 2 – Base Period Optional Task Labor Categories Loaded Rates Estimated Hours Estimated Total Project Manager 175 Health IT SME 1 250 Health IT SME 2 250

Labor Subtotal 675

CLIN Ceiling (Not to Exceed)

B.5 CEILING PRICE

The hours and total price per labor category are for budgeting purposes only. The number of hours actually used for each category may exceed or be less than the estimate by category as long as the ceiling price for the CLIN is not exceeded. The ceiling for each CLIN is identified in Section B. The Government shall not be obligated to pay any amount in excess of this ceiling price nor is the Contractor obligated to continue performance if to do so would exceed this ceiling price. In the event that the Government chooses to exercise optional CLINS, unused funds from a previous CLIN may not be used to fund any services taking place in a subsequent CLIN. The ceiling price may be modified by the Government if it is determined that the estimated hours are insufficient for the work required.

B.6 ADDITIONS AND CHANGES TO LABOR CATEGORIES

It may be necessary to add or change labor categories during performance of this contract in order to carry out the services described in Section C. If new labor categories are added, or existing labor categories revised, the parties will negotiate the labor category(ies) prior to the incorporation into the contract. Any new labor rate proposed will be evaluated for reasonableness in accordance with FAR 15.4.

SECTION C - Description/Specifications/Statement of Work

TITLE: The HHS Connect Initiative and Visualization Platform

C.1 BACKGROUND

The U.S. Department of Health and Human Services (HHS) is committed to advancing the secure interoperable exchange of health information which is critical to enhancing the health and well-being of all Americans.

The Office of the National Coordinator for Health Information Technology (ONC) is the principal Federal entity charged with the coordination of nationwide efforts to advance the use of health IT to benefit care delivery. ONC has two primary objectives 1) advance the development and use of health IT capabilities and 2) establish transparent expectations for data sharing. These two objectives work to successfully connect health care and health data through interoperable health IT.

The Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009 states that the National Coordinator shall perform duties in a manner consistent with the development of a nationwide health information technology infrastructure that allows for the electronic use and exchange of information and that:

1) Ensures that each patient’s health information is secure and protected, in accordance with applicable law;

2) Improves health care quality, reduces medical errors, reduces health disparities, and advances the delivery of patient-centered medical care;

3) Reduces health care costs, resulting from inefficiency, medical errors, inappropriate care, duplicative care and incomplete information;

4) Provides appropriate information to help guide medical decisions at the time and place of care;

5) Ensures the inclusion of meaningful public input in such development of such infrastructure;

6) Improves the coordination of care and information among hospitals, laboratories, physician offices, and other entities through an effective infrastructure for the secure and authorized exchange of health care information;

7) Improves public health activities and facilitates the early identification and rapid response to public health threats and emergencies, including bio-terror events and infectious disease outbreaks;

8) Facilitates health and clinical research and health care quality;

9) Promotes early detection, prevention and management of chronic diseases;

10) Promotes a more effective marketplace, greater competition, greater systems analysis, increased consumer choice, and improved outcomes in healthcare services; and

11) Improves efforts to reduce health disparities.

The HITECH Act also includes consideration for other areas including “the appropriate uses of a nationwide health information infrastructure” including for the purposes of:

1) The collection of quality data and public reporting;

2) Biosurveillance and public health;

3) Medical and clinical research; and

4) Drug safety.

Health information exchanges (HIEs) are designed to accelerate the interoperability of health information at the national level as well as within states, communities, and regions. Use of HIE to exchange health information can help health care providers, public health agencies, and emergency management agencies advance data-driven prevention of, response to, and recovery from public health events.

A key challenge that has recently emerged is the electronic/technical ability to access clinical and demographic information. Case investigation and contact tracing help identify the sources of disease and help prevent additional outbreaks, and are primary epidemiological functions of national, state, tribal, local and territorial public health agencies. In addition, public health agencies often need additional clinical information (e.g., comorbidities, hospital admission/discharge, and/or detailed treatment information) and demographic information about patients who have tested positive for a disease in order to better understand its epidemiology.

The HHS Connect Initiative and Visualization Platform (HHS Connect) seeks to utilize and scale the unique abilities and characteristics of HIEs. HIEs can provide significant benefits to the health care industry, for example:

• HIEs serve as hubs for data from a multitude of sources.

• HIEs are often state, local, or regional entities, with a strong understanding of and experience with local health care environments, including policies dictating data use for public health agencies.

• HIEs facilitate competition within the healthcare system by acting as trusted third parties who work with otherwise competitive healthcare entities.

• HIEs either actively support public health agencies or have the ability to do so (e.g., activities such as supporting public health reporting, improving data quality, and other data services).

o In cases where they are authorized as a public health intermediary1, HIEs help streamline the dissemination of crucial information making it easily accessible to those who need it. For example, this reduces the number of data sources emergency responders or public health agencies need to connect with to maintain a comprehensive view of diagnostic trends.

Lastly, HIEs have the ability to create a longitudinal record of a patient that health care providers could use to enhance treatment or quality of care. For example, a health care provider using data made available by an HIE could alleviate the burden on providers to consolidate clinical information from various sources themselves. Further, use of HIEs can support the authentication, amalgamation, and sharing of data to support the health and wellness of all of

1 https://www.hhs.gov/hipaa/for-professionals/special-topics/public-health/index.html https://www.hhs.gov/hipaa/for-professionals/special-topics/public-health/index.html

America in a transparent, comprehensive and scalable fashion.

C.1.1 Overview of HHS Connect

Widespread adoption and meaningful use of health IT is one of the foundational steps in improving the quality and efficiency of health care. The appropriate and secure exchange of information is a critical enabler of a high performance health care system. The ONC-led HHS Connect effort will facilitate and expand the secure, electronic movement and use of de-identified health information, in accordance with the HIPAA De-identification standards, in a secure, efficient and effective manner.2

The success of the HHS Connect Visualization Platform f will support the overarching HHS Vision to enhance the well-being of Americans and ensure accurate and robust clinical data is accessible to providers, patients, and public health officials when they need it most.

C.2 PURPOSE

An assessment of core competency of health information exchanges has demonstrated the need for an entity/organization who is able to electronically connect a wide range of health care entities to one another to support the appropriate sharing of electronic health information. ONC’s experience has shown that increasing connectivity has compounding beneficial effects, particularly when those efforts are technical standards-based. This contract is expected to provide use cases, identify technical standards development where appropriate, and outline requirements for pilot implementations to include increased data accessibility and scalability, especially as it relates to Fast Healthcare Interoperability Resources® (FHIR). Importantly, while the framework for HHS Connect is being facilitated and led by ONC, but no PHI or PII will be shared with ONC.

C.3 REQUIREMENTS/TASKS

The Contractor shall furnish all of the necessary personnel, services, facilities, (except as otherwise specified herein), and otherwise do all the things necessary for or incident to the performance of the work as set forth below.

To achieve the purpose stated above, the Contractor shall perform, but is not limited to, the following:

C.3.1 Task 1 Use Cases Development and Functional Requirements

The Contractor shall coordinate, working alongside ONC and other HHS partners, the development and implementation of the following requirements related to pilot implementations with the potential for standards development support to include:

• Proposed format and recommended method of delivery of HIE data submissions for the initial pilot use case.

2 https://www.hhs.gov/hipaa/for-professionals/privacy/special-topics/de-identification/index.html https://www.hhs.gov/hipaa/for-professionals/privacy/special-topics/de-identification/index.html

• Documentation of existing HIPAA Business Association Agreements (BAA) and Participant Agreements for purposes of the pilot.

• Drafting and preparation of documentation to define the components and inputs required for initial construction of the pilot implementation technical platform.

This effort should include a minimum of 6 states for demonstration and proof of concept purposes. These materials will also include:

o Technical requirements and/or documentation for filtration capability and functionality by state, county, gender, race/ethnicity; and o Technical/Implementation specification of policies and procedures for baseline security and privacy protections.

• Drafting and preparation of documentation for pilot project milestones. These may help inform future standards development, including, but not limited to:

o Timeline(s) for deliverables related to initial implementation;

o Technical requirements to support improved data quality related to a patient’s longitudinal health record; and o Defined requirements and criteria for participation in the pilot.

C.3.2 Task 2: Data Harmonization & Standards

The Contractor shall support and coordinate each of the initiatives from ONC, and help determine how best to fully deploy pilots in support of priority use cases, including possible modification of existing or development of new technical standards.

The Contractor shall assist ONC in the definition of technical requirements for health IT and corresponding data exchange necessary to better inform the Federal government response to events that threaten the health and well-being of the American public. The HHS Connect tool will not ingest PHI or PII, but rather provide a framework to build tools and infrastructure that facilitate analysis and decision-making.

Technical requirements may include but are not limited to:

1) Hospital data and calculations

a. Length of Stay COVID-19 related hospitalizations

b. Days of positive test to hospitalization

c. Severity of COVID-19 cases (ICU, Inpatient, No admission)

d. Emergency Department (ED) visits with influenza like illness

2) Positive test to days negative

3) Antibody tests

4) Bed Capacity (not self-reported calculated on ADT)

5) Other Capacity- SNF, LTPAC, Field Hospitals

6) Immunizations

7) Co-Morbid Conditions

8) PDMP Data for Opioid Crisis amidst Pandemic

9) Unique State Data Sources (i.e. claims, pharmacy data)

The Contractor may leverage artifacts developed – including collection of standards requirements, for example FHIR – to help determine the adequacy of current available standards to meet the goals and objectives of the HHS Connect initiative, assessing whether current standards can be extended, modified or new standards that may need to be developed. The Contractor will not share PHI or PII with ONC, HHS, or unauthorized party at any point of time during the period of performance. The Contractor’s designed technical solution will not require/involve the sharing of PHI or PII with unauthorized parties.

C.3.3 Task 3: Support and Documentation for Implementation, Scalability & Replicability

The Contractor shall develop use cases and business scenarios related to the HHS Connect initiative through contribution of their subject matter and/or technical expertise.

The Contractor will be asked to advise on best practices with onboarding health care providers for care coordination, analytics, alerting, or other services.

The Contractor shall develop use case packages and artifacts during the process related to successful deployment of the HHS Connect Initiative. The use case packages may include at a minimum diagrams and best practices, relevant network architecture diagram examples, data integration models, and proposed workflow diagrams for actors and secondary users.

The Contractor shall engage with designated stakeholders and ONC / HHS participants to develop and execute processes and implementation plans, all of which will support the development of business and system use cases as indicated by ONC staff in conjunction with HHS partners.

This Contractor is expected to pre-screen 6 participants and ensure alignment with participation requirements as delineated in Task 1.

Recognizing that the HIE infrastructure across the country varies in capabilities, the contractor shall provide documentation for any HIE’s possible participation in the future state of the HHS Connect Visualization platform. This documentation should include baseline technical requirements, network architecture needs (and corresponding resource requirements) and options for deployment following the initial pilot phase.

C.3.4 Task 4: Support for Technical Implementation

The Contractor should demonstrate previous success in providing strategic, technical, and programmatic support and expertise to the ONC in the areas of health information technology interoperability standards.

The Contractor shall make an initial set of recommendations surrounding technical requirements for the purposes of data quality to ensure alignment with other data systems within HHS, to which this pilot implementation work will contribute.

Additional implementation resources should include

• Recommendation for baseline requirements for data sharing, parsing and possible future use of Application programming interfaces (API) open endpoints, preferably through the use of FHIR standards for interoperability referenced in Task 2 and the Purpose sections;

with optional tasks to ensure adequate documentation for process replication.

• Documentation and summary of findings to include lessons learned and best practices following deployment of 6 initial qualified participants, identification of future participants and possible barriers for success.

Recommendations for broader deployment using the pilot success as a starting point. This may include options to support longitudinal assessments, population stratification, and other analytics needed for successful completion of the pilot implementation.

Requirements should include recommendations for ensuring the cleaner and more complete C-CDAs3 (i.e. using the existing ONC C-CDA Scorecard4) to support patient matching and query functionality can be included where appropriate, and /or propose technical solutions to ensure adequate privacy and security protections, for example, multi-factor authentication. This would be done by modeling workflow examples and without disclosure or sharing of any PHI or PII to ONC, HHS, or unauthorized party.

C.3.5 Task 5 - Post Award Meeting

The contractor shall meet with the COR and other ONC staff, within two (2) weeks after award in a face to face meeting to discuss the objectives of the contract and any related project issues.

A written agenda for the meeting shall be prepared by the contractor and sent to the COR three

(3) days prior to the meeting. All meeting minutes should be delivered to the COR via email (see Deliverables section). At a minimum, the outcome of the Initial Meeting shall be agreement on a set of high level milestones for which the contract will be oriented and upon which the Work Plan will be focused. At the Post Award meeting the Contractor shall provide a draft of the report on key findings and recommended next steps related to progress made by HHS Connect at that point.

C.3.6 Task 6 – Project Work Plan

The Contractor shall deliver a draft Work Plan within 2 weeks after post meeting and a final work plan 4 weeks after post meeting to enable accomplishment of the objectives outlined in this contract and agreed to by the COR after the Initial Meeting. The Work Plan shall include a proposed work breakdown structure containing a detailed schedule of proposed project milestones, a schedule of interim deliverables and their estimated cost, and a listing of any critical dependencies on which the contractor expects to be reliant on the government including the dates by which those issues should be resolved.

The Contractor is encouraged to provide a topical outline of the Work Plan to the COR as an interim deliverable for this task prior to the Work Plan submission.

C.3.7 Task 7 Monthly Technical and Financial Status Report

The Contractor shall submit written monthly technical and financial status reports describing progress against the Work Plan, to include the upcoming milestones, potential risks to their achievement and proposed mitigation strategies, and planned activities for the coming month.

The report shall include Contractor progress on any requirements analyses, highlights of any dependencies related to the government’s upcoming responsibilities, and an estimate of the tools

3 https://www.healthit.gov/topic/standards-technology/consolidated-cda-overview 4 https://sitenv.org/ccda-smart-scorecard/ https://www.healthit.gov/topic/standards-technology/consolidated-cda-overview https://sitenv.org/ccda-smart-scorecard/ and/or resources needed in the coming month to accomplish the Work Plan’s objectives. The financial information in the report shall include an itemized reporting of the: (a) actual cost for the reporting period and cumulative cost for the contract to date; (b) budgeted costs for the reporting period and contract to date based on the work performed; and (c) estimated costs by month for the remainder of the performance period of the contract.

Reporting requirements for the financial reports will be outlined at the initial kickoff meeting.

C.3.8 Task 8 Final Report

The contractor shall provide a final report, to the COR, at the conclusion of the contract. The report will summarize objectives achieved, significant issues, problems and recommendations to improve the process in the future. It should include an Executive Summary, detailed table of contents, appendices that support and substantiate findings, and any other reference materials or resources necessary to justify satisfactory completion of terms at the completion of the project.

Contractor will also deliver power point presentations and other materials used to communicate findings and coordinate with key stakeholders throughout the duration of the period of performance.

C.3.9 CLIN 2 OPTIONAL TASKS

In addition to the services outlined above, HHS may elect to the optional tasks outlined below at any time during the period of performance.

The contractor shall formulate, submit, and maintain a written plan- for optional tasks to accomplish some of all of the following:

Optional Task 1: Continued Support for Technical Implementation

The Contractor shall support and advise on determination if the existing standards are sufficient to fully support the priority use cases and technical requirements noted above; and suggest corresponding modification or extension of existing standards or development of new standards or data sharing mechanisms if needed or deemed appropriate.

The Contractor shall incorporate and address where appropriate the necessary standards and specifications for system development as well as customized templates and visualization materials for use by ONC and HHS (or as otherwise identified for use by, or in support of, HHS Connect).

Optional Task 2: Support HHS Connect Implementations

The Contractor shall provide and engage experienced health information technology experts and related professionals to participate in ongoing HHS Connect efforts.

Participate or support collaboration activities for ONC with key stakeholders on use cases, standards support and pilot implementations (e.g. Centers for Disease Control, Department of Defense, Department of Veterans Affairs, Nationwide Health Information Network, Federal

Advisory Committees and Workgroups, ONC colleagues, health care representatives in the private sector, providers, hospitals, and Standards Development Organizations such as (but not required or limited to) HL7, IHE, Regenstrief, NCPDP, NLM, IHTSDO, X12, NQF.

Participate or support ONC participation in a wide range of outreach activities for use cases development, harmonization of standards, standards development support and pilot implementations (i.e. preparing written materials; preparing and conducting presentations; and assisting in the preparation of HHS Connect educational efforts).

Develop use cases and business scenarios for HHS Connect by providing subject matter and/or technical expertise.

Utilize HHS Connect where appropriate and work collaboratively with other ONC/ HHS staff and contractors where needed.

Provide support on pre-discovery work, standards support and ongoing pilot implementations for HHS Connect.

Develop implementation specification guides, testing specification guides and any other guides (such as, but are not limited to a companion guide and a “how to” reference document for applying the implementation guide) for HHS Connect.

Provide strategic, technical, and programmatic support and expertise to the ONC in the areas of health information technology interoperability standards.

C.4 RESTRICTIONS ON DISCLOSURE OF INFORMATION

The Contractor agrees to assume responsibility for protecting the confidentiality of patient information under the terms of their existing business and participant agreements. Under no circumstances should anything other than de-identified patient information be provided or shared with ONC.

The Contractor and/or Contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until or unless made public by the Government, except to authorized Government personnel or upon written approval of the Contracting Officer.

Information made available to the contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer.

SECTION D - Packaging and Marking

D.1 PACKAGING AND MARKING

All deliverables shall be delivered to the Contracting Officer’s Representative (COR) identified in Section G and shall be marked as follows:

1. Name and address of the Contractor;

2. Contract Number;

3. Description of item contained therein; and

4. Consignee's name and address.

D.2 PAYMENT OF POSTAGE AND FEES

All postage and fees related to submitting information including forms, reports, etc. to the Contracting Officer or COR shall be paid by the Contractor.

SECTION E - Inspection and Acceptance

E.1 INSPECTION AND ACCEPTANCE

Pursuant to the appropriate inspection clause, all work described in Section C to be delivered under this contract is subject to final inspection and acceptance by an authorized representative of the Government. The authorized representative of the Government is the Contracting Officer’s Representative (COR), who is responsible for inspection and acceptance of all services, materials, or supplies to be provided by the Contractor.

E.1.1 Inspection and Acceptance Criteria

Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the COR.

E.1.2 General Acceptance Criteria

General quality measures, as set forth below, will be applied to each work product received from the Contractor under this Statement of Work.

• Accuracy - Work Products shall be accurate in presentation, technical content, and adherence to accepted elements of style.

• Clarity - Work Products shall be clear and concise. Any/all diagrams shall be easy to understand and be relevant to the supporting narrative.

• Consistency to Requirements - All work products must satisfy the requirements of this

Statement of Work.

• File Editing - All text and diagrammatic files shall be editable by the Government.

• Format - Work Products shall be submitted in hard copy and electronic copy. The electronic copy must be in a format as indicated in the Deliverables Table.

SECTION F - Deliveries or Performance

F.1 PERIOD OF PERFORMANCE – Separate Nonseverable Services Components

The period of performance for this contract is 12 months, unless the period is extended by modification to this contract. The optional services components may be elected at any time during the period of performance as required to meet study objectives, and the optional services component periods of performance are expected to overlap in time.

The period of performance shall be for a base period of 12 months from the date of award, as follows:

Base Period: TBD

Optional task(s) at CLIN 2 may be exercised in accordance with FAR Clause 52.217-7 entitled "Option for Increased Quantity-Separately Priced Line Item."

F.2 PLACE OF PERFORMANCE

Work will be performed at the Contractor’s primary place of performance at: CONTRACTOR’S PRIMARY PLACE OF PERFORMANCE), but the contractor is not prohibited from allowing its employees to telework in accordance with the contractor’s policies if the work and required level of performance can be completed successfully in accordance with the contract requirements. The Contractor shall coordinate employee telework in advance with the Contracting Officer’s Representative.

F.3 REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE

The contractor shall submit all required report(s)/deliverables in accordance with the following schedule: All reports shall reference and cite the contract number.

In fulfillment of this effort, the Contractor shall provide the following deliverables. All deliverables shall be submitted to the COR, unless otherwise agreed upon. Unless otherwise specified, the Government will have a maximum of ten (10) working days from the day the draft deliverable is received to review the document, provide comments back to the contractor, approve or disapprove the deliverable(s). The contractor will also have a maximum of ten (10) working days from the day comments are received to incorporate all changes and submit the final deliverable to the Government. All days identified below are intended to be workdays unless otherwise specified.

Deliverables Task Deliverable Due Date Other Information C.3.5 Task 5 Post Award

Copy of detailed project plan, Meeting to be scheduled 2 weeks after award; and

Submit to COR via email

Meeting written agenda and minutes for the meeting minutes to be delivered 2 weeks after meeting.

C.3.6 Task 6 Project Work Plan

Project Work Plan including staffing plan

Draft: 2 weeks after Post Meeting Final: 4 weeks after Post Meeting

C3.7 Task 7 Monthly Technical and Financial Status Report

Monthly Technical and Financial Status Report

Monthly date to be determined by COR

C3.8 Task 8 Final Report

Draft report

Final report

2 weeks prior to the end of the POP 1 week prior to the end of the POP

Submit to COR via email

All written deliverables must be accessible by Microsoft Word 2007. Any electronic spreadsheets submitted must be accessible by Microsoft Excel 2007.

F.4 PAYMENT FOR UNAUTHORIZED WORK

No payments will be made for any unauthorized supplies and/or services or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of their own volition or at the request of an individual other than a duly appointed Contracting Officer. Only a duly appointed Contracting Officer is authorized to change the specifications, terms, and conditions under this effort.

F.5 GOVERNMENT FURNISHED PROPERTY

No Government Furnished Property or Equipment will be issued. The Contractor shall furnish all the necessary services and qualified personnel, material, equipment, and facilities, as needed to perform the requirements of this contract in a timely manner.

F.6 DELIVERY REQUIREMENTS

Pickup and delivery of items under this contract shall be accomplished between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday unless changed by mutual agreement between the COR and the contractor. No deliveries shall be made on Saturdays, Sundays, and days of government closure or Federal legal holidays found at:

http://www.opm.gov/operating_status_schedules.

SECTION G - Contract Administration Data

G.1 AUTHORITIES OF GOVERNMENT PERSONNEL

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of this contract will require maximum coordination between the Government and the Contractor. The following individuals will be the Government's points of contact during the performance of this contract:

Contracting Officer Name: Debbie L. Hope Address: 299 South Main Street, 4th Floor Salt Lake City, UT 84111 Phone: (202) 934-4178 Email: Debbie.Hope@psc.hhs.gov

All communications pertaining to contractual and/or administrative matters under this contract shall be sent to:

Contract Specialist Name: Debbie L. Hope Address: 299 South Main Street, 4th Floor Salt Lake City, UT 84111 Phone: (202) 934-4178 Email: Debbie.Hope@psc.hhs.gov

Contracting Officer's Representative Name: Gerard Smart Address: 330 C Street, SW Washington, DC 20201 Phone: (202) 969-0040 Email: Gerard.Smart@hhs.gov

Note: The Contracting Officer is the only individual authorized to modify the contract.

G.2 CONTRACTING OFFICER'S REPRESENTATIVE (COR) AUTHORITY

(a) Performance of work under this contract must be subject to the technical direction of the Contracting Officer's Representative identified above, or a representative designated in writing.

The term "technical direction" includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, fills in details and otherwise serves to ensure that tasks outlined in the work statement are accomplished satisfactorily.

(b) Technical direction must be within the scope of the specification(s)/work statement.

mailto:Debbie.Hope@psc.hhs.gov mailto:Gerard.Smart@hhs.gov

The Contracting Officer's Representative does not have authority to issue technical direction that:

(1) Constitutes a change of assignment or additional work outside the specification(s)/statement of work;

(2) Constitutes a change as defined in the clause entitled "Changes";

(3) In any manner causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

(c) Technical direction may be oral or in writing. The Contracting Officer's Representative shall confirm oral direction in writing within five work days, with a copy to the Contracting Officer.

(d) The contractor shall proceed promptly with performance resulting from the technical direction issued by the Contracting Officers, Representative. If, in the opinion of the contractor, any direction of the Contracting Officers, Representative, or his/her designee, falls within the limitations in (b), above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled "Disputes."

G.3 INVOICES - NONCOMMERCIAL (MAR 2020)

(1) Invoice Submission

The contractor shall submit invoices under this contract once per month. Invoices shall be submitted in accordance with the contract terms.

A proper invoice, with all required back-up documentation shall be sent electronically, via email, to:

1) Contracting Officer's Representative (COR):

2) Contracting Officer: Debbie.Hope@psc.hhs.gov

3) Contract Specialist: Debbie.Hope@psc.hhs.gov

4) Financial Management Services: psc_invoices@psc.hhs.gov

5) Acquisition Management Services: pscsas.invoices@psc.hhs.gov mailto:psc_invoices@psc.hhs.gov mailto:pscsas.invoices@psc.hhs.gov

The subject line of the invoice submission email shall contain the contract number, order number (if applicable), and the number of invoices contained within. Each invoice shall be submitted as a single file, limited in size to 25MB, which includes all required back-up documentation based on the contract type. In the event an invoice file exceeds the size limitation, the contractor shall contact the Contracting Officer to provide the supporting documentation. The email may have multiple invoices for the contract. Invoices must be in the following formats: PDF, TIFF, or Word. No Excel formats will be accepted. The electronic file cannot contain multiple invoices; example, 10 invoices requires 10 separate files.

(2) Invoice Elements

Invoices must include the items specified in FAR 52.232-25(a)(3), even if the Alternate I of the clause and FAR 52.216-7 applies. Additionally, the Program Support Center (PSC) requires:

(i) Invoices must break-out price/cost by contract line item number (CLIN) as specified in the pricing section of the contract.

(ii) Invoices must include the Dun & Bradstreet Number (DUNS) of the Contractor.

(iii) Invoices that include time and materials or labor hours CLINS must include supporting documentation to (1) substantiate the number of labor hours invoiced for each labor category, and (2) substantiate material costs incurred.

(iv) Invoices that include cost-reimbursement CLINs must be submitted in a format showing expenditures for that month, as well as contract cumulative amounts.

At a minimum the following cost information shall be included, in addition to supporting documentation to substantiate costs incurred.

• Direct Labor - include all persons, listing the person's name, title, number of hours worked, hourly rate, the total cost per person and a total amount for this category;

• Indirect Costs (i.e., Fringe Benefits, Overhead, General and Administrative, Other Indirects)- show rate, base and total amount;

• Consultants (if applicable) - include the name, number of days or hours worked, daily or hourly rate, and a total amount per consultant;

• Travel - include for each airplane or train trip taken the name of the traveler, date of travel, destination, the transportation costs including ground transportation shown separately and the per diem costs. Other travel costs shall also be listed;

• Subcontractors (if applicable) - include, for each subcontractor, the same data as required for the prime Contractor;

• Other Direct Costs - include a listing of all other direct charges to the contract, i.e., office supplies, telephone, duplication, postage; and

• Fee – amount as allowable in accordance with the Schedule and FAR 52.216-8 if applicable.

(3) Prompt Payment Act

Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

SECTION H - Special Contract Requirements

H.1 PRIORITIES AND ALLOCATIONS

HHS reserves the right to exercise priorities and allocations authority with respect to this contract, to include rating this order in accordance with 45 CFR Part 101, Subpart A—Health Resources Priorities and Allocations System.

H.2 PROHIBITION AGAINST PERSONAL SERVICES

The Contractor shall not perform personal services under this contract. Contractor personnel are employees of the Contractor or its subcontractors and are under the administrative control and supervision of the Contractor. A Contractor supervisor must give all individual Contractor employee assignments and daily work direction. The Government will not supervise or direct Contractor employees in the performance of their assignments. If at any time the Contractor believes that any Government action or communication has been given that would create a personal service relationship between the Government and any Contractor employee, the contractor shall promptly notify the Contracting Officer of this communication or action. The Contractor shall not perform any inherently-governmental functions under this contract. No Contractor employee shall represent or give the appearance that he/she is a Government employee, agent or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. The Contractor is responsible for ensuring that all employees assigned to this contract understand and are committed to following these requirements.

H.3 CONTRACTOR PERFORMANCE EVALUATION(S)

During the life of this contract, Contractor performance will be evaluated on an interim and final basis pursuant to FAR Subpart 42.15. The Contractor Performance Assessment Reporting System (CPARS) will be utilized for these reviews. Information on CPARS can be located at http://www.cpars.gov.

H.4 POST AWARD ORGANIZATIONAL CONFLICT OF INTEREST

a. General: The Contractor shall have programs in place to identify, report, and mitigate actual and potential conflicts of interest for itself, its employees, subcontractors and consultants.

The existence of such programs and the disclosure of known actual or potential conflicts are material performance requirements of this contract.

b. Disclosure: The Contractor shall report all actual and potential conflicts of interest pertaining to this contract to the Contracting Officer, including those that would be caused by a contemplated modification to this contact or another contract. Such reports shall be in writing (including by email). Upon request, the Contractor shall respond to a Contracting Officer's request for an OCI mitigation plan.

c. Resolution: In the event the Contracting Officer determines that a conflict of interest exists, based on disclosure from the Contractor or from other sources, the Contracting Officer shall take action which may include, but is not limited to, requesting a mitigation plan from the Contractor, terminating part or all of the contract, modifying the contract or obtaining a waiver in accordance with applicable law, including FAR 9.503 as applicable.

H.5 DEPARTMENT OF LABOR WAGE DETERMINATIONS

It has been determined that the Service Contract Labor Standards Act (SCLSA) under FAR

22.10 is applicable to this requirement unless the Offeror can demonstrate one of the following:

The below Department of Labor Wage Determinations are hereby incorporated into the contract:

Wage Determination No.: 2015-5419

Revision No.: 14

Date of Last Revision: 07/08/2020

H.6 EQUAL EMPLOYMENT OPPORTUNITY POSTERS

In order to comply with the notice posting requirements of FAR clause 52.222-26 Equal Opportunity as incorporated into the contract, the contractor shall obtain the posters from the following link: https://www1.eeoc.gov/employers/poster.cfm.

SECTION I - Contract Clauses

FEDERAL ACQUISITION REGULATION (FAR) (48 CFR CHAPTER 1) AND HEALTH

AND HUMAN SERVICES ACQUISITION REGULATION CONTRACT CLAUSES

I.1 CLAUSES AND PROVISIONS INCORPORATED BY REFERENCE

FAR 52.204-18 Commercial and Government Entity Code Maintenance (Jul 2016) FAR 52.204-19 Incorporation by Reference of Representations and Certifications (Dec 2014) FAR 52.213-4 Terms and Conditions-Simplified Acquisitions (Other Than Commercial Items) (Jun 2020) FAR 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (Jun 2020) FAR 52.225-25 Prohibition on Contracting With Entities Engaging in Certain Activities or Transactions Relating to Iran—Representation and Certifications (Jun 2020) FAR 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004) https://www1.eeoc.gov/employers/poster.cfm

I.2 CLAUSES AND PROVISIONS INCORPORATED BY FULL TEXT

FAR 52.217-7 Option for Increased Quantity-Separately Priced Line Item (Mar 1989)

The Government may require the delivery of the numbered line item, identified in the Schedule as an option item, in the quantity and at the price stated in the Schedule. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days prior to expiration of the contract. Delivery of added items shall continue at the same rate that like items are called for under the contract, unless the parties otherwise agree.

(End of clause)

FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/ and http://www.hhs.gov/hhsar/

FAR 52.252-4 Alterations in Contract (Apr 1984)

Portions of this contract are altered as follows:

---Alternate I of 52.222-26 with the following fill in: "The following terms of this clause are waived for this contract: subparagraph (c)(2), (c)(3), (c)(4), (c)(5)(ii), (c)(6), (c)(8), and the phrase "on-site compliance evaluations and" in (c)(9)."

---Alternate I of 52.222-35 with the following fill in: "The following terms of this clause are waived for this contract: in subparagraph (b), the phrase "and requires affirmative action by the Contractor to employ and advance in employment qualified protected veterans"; additionally, in subparagraph (b), the phrase "requirements of the equal opportunity clause at 41CFR 60- 300.5(a)" shall be interpreted to exclude in full paragraphs 2-7, 9-10, and12 of 41 CFR 60- 300.5(a), and the phrase "take affirmative action to employ, advance in employment and otherwise" from paragraph 1 of 41 CFR 60-300.5(a)."

---Alternate I of 52.222-36 with the following fill in: "The following terms of this clause are waived for this contract: in subparagraph (a), the phrase "and requires affirmative action by the Contractor to employ and advance in employment qualified individuals with disabilities";

additionally, in subparagraph (a), the phrase "requirements of the equal opportunity clause at 41 CFR 60-741.5(a)" shall be interpreted to exclude in full paragraphs 4-5 and 7 of 41 CFR 60- 741.5(a), and the phrase "take affirmative action to employ and advance in employment individuals with disabilities, and to "from paragraph 1 of 41 CFR 60-741.5(a)."

(End of clause) http://www.acquisition.gov/far/ http://www.hhs.gov/hhsar/

I.3 Exercising Optional Services Components – For Separate Nonseverable Service Components

Optional Services Components can be exercised at any time during the active period of performance. Optional Services Components will be funded using funds current at the time the option is exercised (after determination that the services represent a bona fide need of that fiscal year). Optional Services Components, if exercised, will be exercised through written modifications to the contract. The Contractor shall be given 5 days written notice of the Government’s intent to exercise an Optional Services Component. The overall duration of the contract, including the exercise of options under this clause, shall not exceed 12 months.

SECTION J - List of Attachments

Reference Number

Title Number of Pages

J.1 Pricing Worksheet 1 J.2 WD 2015-5419 Rev 14 14

SECTION K - Representations, Certifications, and Other Statements of Offerors or Respondents

K.1 CLAUSES INCORPORATED BY FULL TEXT:

FAR 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (JAN 2017)

(a)(1) The North American Industry Classification System (NAICS) code for this acquisition is 518210, Data Processing, Hosting, and Related Services.

(2) The small business size standard is $32.5 million.

(3) The small business size standard for a concern which submits an offer in its own name, other than on a construction or service contract, but which proposes to furnish a product which it did not itself manufacture, is 500 employees.

(b)(1) If the provision at 52.204-7, System for Award Management, is included in this solicitation, paragraph (d) of this provision applies.

(2) If the provision at 52.204-7 is not included in this solicitation, and the offeror is currently registered in the System for Award Management (SAM), and has completed the Representations and Certifications section of SAM electronically, the offeror may choose to use paragraph (d) of this provision instead of completing the corresponding individual representations and certifications in the solicitation. The offeror shall indicate which option applies by checking one of the following boxes:

□ (i) Paragraph (d) applies.

□ (ii) Paragraph (d) does not apply and the offeror has completed the individual representations and certifications in the solicitation.

https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1137850 https://www.acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1137850

(c)(1) The following representations or certifications in SAM are applicable to this solicitation as indicated:

(i) 52.203-2, Certificate of Independent Price Determination. This provision applies to solicitations when a firm-fixed-price contract or fixed-price contract with economic price adjustment is contemplated, unless—

(A) The acquisition is to be made under the simplified acquisition procedures in Part 13;

(B) The solicitation is a request for technical proposals under two-step sealed bidding procedures; or

(C) The solicitation is for utility services for which rates are set by law or regulation.

(ii) 52.203-11, Certification and Disclosure Regarding Payments to Influence Certain

Federal Transactions. This provision applies to solicitations expected to exceed $150,000.

(iii) 52.203-18, Prohibition on Contracting with Entities that Require Certain Internal

Confidentiality Agreements or Statements-Representation. This provision applies to all solicitations.

(iv) 52.204-3, Taxpayer Identification. This provision applies to solicitations that do not include the provision at 52.204-7, System for Award Management.

(…