2024 Solicitation Q and A.pdf
PDF 95 KB Posted
- Attached to
- NIH SCADA Preventive Maintenance
- Solicitation number
- 75N99024R00035
About this file
This document is a set of Questions and Answers related to Solicitation Number 75N99024R00035 for the NIH SCADA Preventive Maintenance contract. The solicitation is for a campus-wide SCADA system that monitors the electrical distribution system at the NIH campus, excluding Building 11. The SCADA system collects data on transformer network protectors, transformer temperature and pressure, UPS status, main circuit breakers, and tie breakers. The solicitation indicates there is an incumbent contractor and the work can be performed both onsite and remotely. Key requirements include having personnel with electrical substation switchgear and IED expertise, as well as SQL SCADA protocol and remote test equipment experience. The government will provide comprehensive product information, but the awarded vendor must use the existing software vendor's support contract to address any product bugs or apply upgrades to maintain system security and integrity.
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| File | Type | Posted |
|---|---|---|
| Solicitation_75N99024R00035.pdf |
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Solicitation Notice# 75N99024R00035
Questions and Answers
1) Is there an incumbent?
Yes
2) Is this work currently being supplied onsite or remote?
Both Onsite and Remote. A team of at least 2 personnel with electrical substation switchgear and with IEDs, (PQM-PLC, Relay, ATS, and SPD one personnel with SQL SCADA protocols, DNP and Modbus with remote test equipment.
3) Are there any Security Requirements for the Personnel?
Yes
4) Can the Government confirm the availability of comprehensive product information, including manuals, system specifications, installed modules, network and device addresses, configuration files, IO lists, and network diagrams? Such details are pivotal for project success and are necessary to be provided to the winning vendor.
Yes. This will require Existing vendor support.
5) Does the Government currently uphold a "Product Support" contract with the software vendor designated for addressing discovered product bugs? Since only DigitaLogic owns the software, it is necessary for the awarded vendor to use the software support contract to fix the bugs.
The -current- Product -Support is included in current maintenance, upgrades, and bug fixes. It is necessary for the awarded vendor to fixe the bugs, keep, keep the product current by applying upgrades.
6) Alternatively, does the Government have access to the product source codes and retain the right to utilize them for bug fixes? If so, we will incorporate this service into our bug resolution strategy, offering independent bug fixes separate from the original company's support.
No. SCADA is complex system and fixes should be done by SCADA vendor only. In addition, the system must be upgraded and the updated as the SCADA vendor upgrades the application to maintain system integrity and manage reducing vulnerability related to system security.
File details come from the government source that posted it. Updated .