Requirement 47.docx
DOCX document 16 KB Posted
- Solicitation number
- 75N98027Q00004
About this file
This document is a requirement specification for scientific equipment maintenance services. The National Institutes of Health (NIH), specifically the Laboratory of Neurogenetics under the Department of Health and Human Services, is soliciting maintenance and repair services for a Tecan LiHa Robot (Serial Number 510000006) used in genetic analysis of DNA samples. The robot processes array chips to interrogate multiple SNPs simultaneously for research into the genetic contributions to mental health conditions, including alcohol use disorders.
The contractor must provide one annual preventative maintenance visit scheduled at a time convenient to laboratory personnel, along with comprehensive on-call repair coverage including parts, labor, and travel expenses for emergency breakdowns. The service provider must maintain an average onsite response time of two business days for unexpected repairs, replace any reagents rendered unusable due to hardware failures, and provide hardware and software updates at no additional cost. Additionally, the contractor shall offer LiHa system users access to remote technical support, on-site applications support, and discounted rates on advanced training as needed. This is Solicitation Number 75N98027Q00004 issued by the NIH Office of Logistics and Acquisition Operations.
View the file
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Requirements:
The Laboratory of Neurogenetics conducts genetic analyses of DNA samples to determine the genetic contribution to various mental health conditions including alcohol use disorders. One method of DNA analysis uses array chips to interrogate multiple SNPs at the same time. The array chips are most efficiently processed using a Tecan LiHa robot. The purpose of this contract is to obtain preventative maintenance and emergency repair service when needed for the Tecan LiHa robot system.
Provide 1 preventative maintenance visit (arranged with Laboratory personnel at a time convenient to both) to ensure that the LiHa robot is working properly. The company will provide the following on an as needed basis:
1. Full coverage for parts, labor and travel for unexpected breakdowns of the LiHa system giving assurance against unexpected costly repairs. The company will have an onsite response time of 2 business days (on average)
2. The company will all replace reagents that were rendered useless due to hardware failures of the LiHa system.
3. Hardware and software updates to the LiHA system will be provided at no additional cost.
4. LiHa systems users will have access to remote technical support, on-site applications support and discounts on advanced training as needed.
File details come from the government source that posted it. Updated .