Sol_75N98026Q00974.pdf

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Service and Maintenance Agreement for Bioraptr hig
Solicitation number
75N98026Q00974
Issued by

About this file

This is a Combined Synopsis/Solicitation for commercial products or services, issued as a competitive request for quotation.

The National Institutes of Health (NIH), Office of Logistics and Acquisition Operations, seeks a Service and Maintenance Agreement for Bioraptr high speed bulk reagent dispensers at the National Center for Advancing Translational Sciences (NCATS) Division of Preclinical Innovation. The solicitation number is 75N98026Q00974, issued on August 7, 2026, with responses due by August 24, 2026 at 8:00 AM EST. The period of performance is one year, beginning upon award, with a delivery location of NIH/NCATS at 9808 Medical Center Drive, Rockville, MD 20850. This requirement is unrestricted and not a small business set-aside. The associated NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance), with a small business size standard of $34.0 million.

The contractor shall provide comprehensive service and maintenance support for 23 BioRaptrs and 2 Precise Drops instruments, including remote technical support, software support, corrective and preventive maintenance services, software and firmware upgrades, and diagnostic assistance. All services must be performed by personnel trained and qualified to service the equipment, with all replacement parts fully compatible with covered systems. This is a firm-fixed-price service agreement with no separately priced labor categories or hours. The Government will designate a point of contact for scheduling coordination, and the contractor must provide service coverage confirmation, preventive maintenance reports, and corrective maintenance reports. Evaluation factors include price, technical capability, past performance, and delivery schedule. Responses must include the Unique Entity Identifier (UEI), Taxpayer Identification Number (TIN), business size certification, and unit and total pricing, and all offerors must be registered in the System for Award Management (SAM). The contracting specialist is Jaddua Johnston, reachable at 240-569-0006 or Jaddua.Johnston@nih.gov.

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REQUEST FOR QUOTATION

(THIS IS NOT AN ORDER)

THIS RFQ IS IS NOT A SMALL BUSINESS SET-ASIDE

15. DATE OF QUOTATION

16. SIGNER

a. NAME (Type or print)

c. TITLE (Type or print)

b. TELEPHONE

AREA CODE

NUMBER

STANDARD FORM 18 (REV. 6/1995)

Prescribed by GSA-FAR (48 CFR) 53.215-1(a)

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition not usable

8. TO:

b. COMPANYa. NAME

c. STREET ADDRESS

d. CITY e. STATE f. ZIP CODE

9. DESTINATION

a. NAME OF CONSIGNEE

b. STREET ADDRESS

d. STATE e. ZIP CODE

7. DELIVERY

FOB DESTINATION

OTHER

(See Schedule)

10. PLEASE FURNISH QUOTATIONS TO THE

ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS (Date)

IMPORTANT: This is a request for information and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or service. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotation must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

ITEM NUMBER

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

12. DISCOUNT FOR PROMPT PAYMENT

a. 10 CALENDAR DAYS (%) b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS

NUMBER PERCENTAGE

NOTE: Additional provisions and representations are are not attached.

13. NAME AND ADDRESS OF QUOTER

a. NAME OF QUOTER

b. STREET ADDRESS

c. COUNTY

d. CITY e. STATE f. ZIP CODE

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

PAGE OF PAGES

1. REQUEST NUMBER 2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NUMBER 4. CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG. 1

RATING

5a. ISSUED BY 6. DELIVER BY (Date)

NAME TELEPHONE NUMBER

AREA CODE NUMBER

c. CITY

5b. FOR INFORMATION CALL (NO COLLECT CALLS)

National Institutes of Health OD - Office of Logistics and Acquisition Operations 6100 Executive Blvd., Room 6B05 Bethesda, MD 20892-7511

75N98026Q00974

JADDUA JOHNSTON

+10

000-000000

08/07/2026

08/24/2026 0800 ED

Multiple

The purpose of this COMPETITIVE COMBINED

SYNOPSIS / SOLICITATION is to acquire

Service and Maintenance Agreement for

Bioraptr high speed bulk reagent dispensers at NCATS DPI

Period of Performance: 08/31/2026 to

08/30/2027

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the contracting officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:

Continued...

1 9

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

75N98026Q00974

HTTPS://ACQUISITION.GOV/FAR

The following FAR clauses and Provisions are applicable to this award.

FAR 52.204-13 System for Award Management

Maintenance (Oct 2018);

FAR 52.204-18 Commercial and Government Entity

Code Maintenance (Aug 2020);

HHSAR 352.222-70, Contractor Cooperation in

Equal Employment Opportunity Investigations

(Dec 2015).

FAR 52.212-4 Contract Terms and Conditions -In addition to all the applicable commercial

Products and Commercial Services (Nov 2023)

FAR 52.212-5 Contract Terms and Conditions

Required to Implement Statutes or Executive

Orders/Commercial Products and Commercial

Services (Jan 2025)

FAR 52.217-8 Option to Extend Services (Nov

1999)

FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE

Award enclosure:

Quote

Statement of Work

IPP Invoicing and Payment Provisions

To avoid delay in payment, all invoices must be uploaded into the invoicing processing platform

(IPP) (https://www.ipp.gov). The invoice must match the line item description on the purchase order. It must also state that payment is to be made using a three-way match.

You are reminded that only the contracting officer of record can make any changes to this award any changes made at the direction of the program without an executed modification and null and void and are done at the contractor's own risk.

COMBINED SYNOPSIS / SOLICITATION (COMPETITIVE)

Title: Service and Maintenance Agreement for Bioraptr high speed bulk reagent dispensers at

NCATS DPI

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes only solicitation; proposals are being requested, and a separate written solicitation will not be issued.

(ii) The solicitation number is 75N98026Q00974. This solicitation is issued as a competitive combined synopsis/solicitation for commercial products or commercial services. The Government intends to award a contract or purchase order resulting from this solicitation using full and open competition.

This acquisition is conducted under the authority of FAR 12.603, Streamlined Solicitation for Commercial Products or Commercial Services, and is not expected to exceed the simplified acquisition threshold (if applicable).

The National Institutes of Health (NIH), Office of the Director, Office of Acquisitions, seeks to award a (Firm-Fixed-Price) to the offeror responsible whose proposal represents the best value to the Government.

(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular effective August 7, 2026

(iv) The associated NAICS code is 811210 – Electronic and Precision Equipment Repair and Maintenance and the small business size standard is $34.0 million.

This requirement is unrestricted.

(v) Description of Requirement:

Period of Performance:

The period of performance will be one year to begin upon award.

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

The Contractor shall provide service and maintenance support for the following instruments:

• Current Servicing Vendor: Let’s Go Robotics (HighRes Bio)

• Models: 23 BioRaptrs, 2 Precise Drops

• Service shall include remote technical support, software support as applicable, and documentation.

The Contractor shall provide service coverage for the instruments for a period of one year beginning on the date of award. Remote support will consist corrective maintenance services, software and firmware upgrades as needed, assistance to diagnose and repair instrument malfunctions that occur during the coverage period. All replacement parts shall be fully compatible with the covered system and shall not void any support arrangements.

All services shall be performed by personnel who are trained and qualified to service the Bioraptrs.

LEVEL OF EFFORT:

This requirement is intended to be fulfilled as a firm-fixed-price service agreement rather than a labor-hour effort. Labor categories and hours are not separately priced for this requirement.

GOVERNMENT RESPONSIBILITIES

The Government will designate a point of contact to coordinate scheduling and access.

DELIVERY OR DELIVERABLES

Service coverage confirmation, preventive maintenance service report, corrective maintenance reports. Reminder that timely submission of deliverables is essential to successful completion of this requirement.

REPORTING REQUIREMENTS

N/A

OTHER CONSIDERATIONS

Travel:

Government is not responsible for travel.

Key Personnel:

Kelli Wilson and Charles Bonney are the primary government points of contact.

(vi) Delivery Location:

NIH/NCATS- 9808 Medical Center Drive, Rockville, MD 20850

(viii) FAR 52.204-7, System for Award Management, applies to this acquisition.

(ix) The provision at FAR 52.212-1, Instructions to Offerors—Commercial Items, applies to this acquisition. Add any agency-specific instructions as required.

(x) The provision at FAR 52.212-2, Evaluation—Commercial Items, applies to this acquisition.

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation represents the best value to the Government, price and other factors considered.

(b) Evaluation Factors:

• Price

• Technical capability

• Past performance

• Delivery schedule

(c) A written notice of award or acceptance of an offer, issued within the time specified in the offer, shall result in a binding contract without further action by either party. The Government reserves the right to accept any offer before the expiration date.

(xi) FAR 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition.

(xii) Additional contract requirements or terms and conditions, as determined necessary by the Contracting Officer and consistent with customary commercial practices: None

(xiii) The Defense Priorities and Allocations System (DPAS) is not applicable.

(xiv) Submission Requirements:

Responses must include sufficient information to demonstrate the offeror’s capability to provide the required product or service. Quotes shall include, at a minimum:

• Unit and total price

• Shipping and handling costs

• Delivery timeframe after award

• Delivery terms

• F.O.B. point (destination or origin)

• Product or catalog numbers (if applicable)

• Product/service description

Additional evaluation considerations may include past performance, warranty, lifecycle cost, maintenance availability, and environmental or energy efficiency.

Responses must include the Unique Entity Identifier (UEI), Taxpayer Identification Number (TIN), and business size certification. All offerors must be actively registered in the System for Award Management (SAM) at www.sam.gov.

All responses must be received by August 24, 8:00AM EST and must reference solicitation number 75N98026Q00974. Responses may be submitted electronically to Jaddua.Johnston@nih.gov

(xv) Point of Contact: Jaddua Johnston Contracting Specialist, Phone Number: 240-569-0006

Email: Jaddua.Johnston@nih.gov mailto:Jaddua.Johnston@nih.gov

Version 12-23-2025-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Service and Maintenance Agreement for Bioraptr high speed bulk reagent dispensers at NCATS DPI

Statement of Need and Purpose:

The purpose of this requirement is to obtain preventive maintenance, repair, technical support, and related service coverage for Beckman Coulter Bioraptrs in use labs across NCATS Division of Preclinical Innovation.

The desired result is uninterrupted, reliable instrument performance through scheduled preventive maintenance, timely diagnosis and repair of malfunctions, access to qualified technical support, and documentation of all services performed.

Background Information and Objective:

NCATS has historically employed 1st generation BioRAPTR Flying Reagent Dispensers (FRDs) for offline assay validation/development and on our qHTS platforms. NCATS’ fleet of 1st generation BioRAPTRs were at end-of-life due to unsupported hardware and software. The need to maintain continuity and retain the functionality of the 1st generation BioRAPTRs prompted NCATS to seek out a vendor to undertake significant revamp to these devices. Let’s Go Robotics, Inc., in collaboration with NCATS, took on the task of retrofitting these 1st generation BioRAPTRs platforms with new internal electronics, controllers, software and Graphical User Interface to create the BioRAPTR 2.0. Numerous software features were added beyond the 1st generation of BioRAPTRs.These include semi-auto volumes caling, multi-step dispense protocols, user access management, true column dispense, auto-calculated gradient dispenses, multiple liquid class calibrations stored on-board, backward compatibility with existing Excel based dispense definitions, simplified plate definition control widget, robot gripper compatible plate nest, droplet detection, among others. LGR has also added plate detection sensors and reporting to prevent crashes involving the dispenser tips, a common occurrence with the 1st generation BioRAPTRs.

These instruments are central to assay development and scale-up as they are ideal for high-throughput screening due to their rapid, reproducible, and precise small-volume dispensing of any liquid needed (media, reagents, cells, enzymes, etc.) The Bioraptr has not been manufactured for years, and Beckman no longer services them so NCATS partnered with Let’s Go Robotics (currently owned by HighRes) to continue to keep our instruments functioning. While NCATS does have staff onsite who can perform some maintenance and minor repairs we do not have access to the precise tools, replacement parts, and system knowledge possessed by Let’s Go/HighRes.

Period of Performance:

The period of performance will be one year to begin upon award.

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

The Contractor shall provide service and maintenance support for the following instruments:

• Current Servicing Vendor: Let’s Go Robotics (HighRes Bio)

• Models: 23 BioRaptrs, 2 Precise Drops

• Service shall include remote technical support, software support as applicable, and documentation.

The Contractor shall provide service coverage for the instruments for a period of one year beginning on the date of award. Remote support will consist corrective maintenance services, software and firmware upgrades as needed, assistance to diagnose and repair instrument malfunctions that occur during the coverage period. All replacement parts shall be fully compatible with the covered system and shall not void any support arrangements.

All services shall be performed by personnel who are trained and qualified to service the Bioraptrs.

LEVEL OF EFFORT:

This requirement is intended to be fulfilled as a firm-fixed-price service agreement rather than a labor-hour effort. Labor categories and hours are not separately priced for this requirement.

GOVERNMENT RESPONSIBILITIES

The Government will designate a point of contact to coordinate scheduling and access.

DELIVERY OR DELIVERABLES

Service coverage confirmation, preventive maintenance service report, corrective maintenance reports.

Reminder that timely submission of deliverables is essential to successful completion of this requirement.

REPORTING REQUIREMENTS

N/A

OTHER CONSIDERATIONS

Travel:

Government is not responsible for travel.

Key Personnel:

Kelli Wilson and Charles Bonney are the primary government points of contact.

Information System Security Plan:

N/A

Data Rights:

Section 508—Electronic and Information Technology Standards:

Publications and Publicity:

Confidentiality of Information:

Request for quotations
Request number
Date issued
Requisition/purchase request number
CERT. FOR NAT. DEF. UNDER BDSA REG. 2 AND/OR DMS REG. 1
Issued by
For information call
Name
Telephone number
Area code
number
Deliver by (date)
Delivery
To:
Name
Company
Street address
City
State
Zip code
Destination
Name of consignee
Street address
City
State
Zip code
Please furnish quotations to the issuing office in block 5a on or before close of business
Schedule
Discount for prompt payment
10 calendar days (%)
20 calendar days (%)
30 calendar days (%)
Calendar days
Number
Percentage
Name and address of quoter
Name of quoter
Street address
County
City
State
Zip code
Signature of person authorized to sign quotation
Date of quotation
Signer
Name
Telephone
Area code
Number

Title

AUTHORIZED FOR LOCAL REPRODUCTION Previous edition not usable
Standard form 18 (Rev. 6/1995)
New Template- Competitive COMBINED SYNOPSIS (006).pdf
SCOPE OF WORK
DELIVERY OR DELIVERABLES
SOW_BioRAPTR.pdf
SCOPE OF WORK
DELIVERY OR DELIVERABLES
N/A

File details come from the government source that posted it. Updated .