75H71525R00004.pdf

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CODE 18a. PAYMENT WILL BE MADE BY

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FACILITYCODE

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OFFEROR

Nashville TN 37214 711 Stewarts Ferry Pike Nashville Area Office

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X

X

238220

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR139

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

07/11/2025 1700 ET

06/18/2025

ANDREW RHOADES

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

75H71525R00004

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 54 IHS1512975OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

Multiple

15. DELIVER TO

Nashville TN 37214 711 Stewarts Ferry Pike

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$19

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

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BLOCK IS MARKED

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SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

Nashville Area Office

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Fire Alarm, Suppression System, Inspection, Maintenance, and Repair - multi-location Delivery: 07/31/2026

1 Fire Alarm and Suppression System Preventative 12 MO Maintenance

Continued ...

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED

ANDREW A. RHOADES

. YOUR OFFER ON SOLICITATION (BLOCK 5),

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ARE

ARE

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ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

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AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

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40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

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FINALPARTIAL

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FINALPARTIAL

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COMPLETE

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41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

2 Repair Calls for Fire Alarm and Suppression 1 DO

System Preventative Maintenance

Attachment 1 - WD

Attachment 2 - WD

Attachment 3 - WD

Attachment 4 - WD

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

54 2 of

1. General Information

1.1. Indian Health Services Nashville operates a number of health Centers providing critical health services to Tribal communities within the Nashville Area region. This region serves a population of over 60,000 users, 36 Tribal Nations and 3 Urban Indian Health programs located across the Eastern USA. Indian Health Services Nashville is streamlining operations by entering into consolidated preventive maintenance contracts for federally operated IHS health clinics. By doing so IHS will be able to respond to maintenance requests in a timely fashion while reducing administrative burden that detracts from critical health care activities. IHS Nashville is seeking services for various IHS medical facilities. The purpose of this contract is to establish a consolidated Service Agreement for the preventive maintenance, repair and inspection of fire related equipment and systems at these Centers.

1.2. Project Title: Fire Alarm, Suppression System, Inspection, Maintenance and Repair

1.3. Project Background

Establish a consolidated Service Agreement for the preventive maintenance of fire related equipment and systems across various IHS facilities located in the Eastern USA.

1.4. Scope of Work

1.4.1. The Contractor shall provide all parts, travel, labor and materials necessary to provide annual, semi-annual, and quarterly preventive maintenance (PM), testing, repairs (as needed), and emergency services (24 hours, 7 days, as needed) herein on the fire alarm, fire suppression systems, fire extinguishers at various Indian Health Service medical facilities. In general, these fire detection and suppression systems are comprised of: Wet and Dry Sprinklers (Fire Suppression); Smoke Detectors (Fire Detection); Pull Stations; Fire Pump and associated controllers, Fire Alarm Control Panel; Annunciator Panels; Speakers;

Bells; Strobes; Wiring, Portable Fire Extinguishers, Dampers, Electronic Door Interfaces, Elevator Interfaces, Emergency Lighting Systems, Water Storage Tanks and Other Fire Related Equipment.

1.4.2. The Contractor will be responsible for providing all background paperwork certifying part installation and/or repairs, calibrations and retesting of the systems. All preventive maintenance work shall be in strict adherence to the recommended manufacturer’s specifications and standard operating procedures for equipment maintenance.

1.4.3. The total service space includes four buildings, (two, two story buildings) approximately 75,000ft2 in total area.

1.4.3.1. Total number of fire alarm devices to be serviced under this contract are estimated at 300 +/- 30%.

1.4.3.2. Total number of sprinkler/suppression system devices (sprinkler heads, fire pumps, jockey pumps, tamper switches, fire extinguishers etc.) to be serviced are estimated at 900 +/- 30%.

1.4.4. All work shall be performed by personnel specifically qualified and trained to work on the fire alarm and fire suppression systems (wet and dry) and equipment described herein. Evidence of all required licenses, as well as documentation of qualifications of personnel, shall be provided to the Contracting Officer Representative (COR) prior to award of the contract.

1.4.5. If during the maintenance and/or service, it is found that any parts of equipment require replacement the Contractor shall advise the COR, of the materials needed together with his quotation of cost for furnishing and installing the items. Additional work shall not be accomplished without prior consent of the Contracting Officer and issuance of a funding document.

1.5. Performance Objectives

1.5.1. Contracted fire alarm contractors shall perform all repairs and preventive maintenance on the facility fire alarm necessary to keep the IHS facility fire alarm systems in compliance with the most current edition of NFPA National Fire Alarm Code, Life Safety Code, AAHC/Joint Commission, and other Federal Regulations pertaining to Fire Safety in Medical and Federal facilities.

1.6. Deliverables Schedule

Task # Task Name Schedule

Task 001 Contact Information/Key Personnel

5 days after contract award

Task 002 Contract Performance Management

Minimum of 3 meetings (Contract Award, Semi- Annually, Contract Anniversary)

Task 003 Preventive Maintenance Plan 5 days after contract award Task 004 Preventive Maintenance Report 10 calendar days after services are rendered Task 005 Service Reports To be completed for every service at the point of the service

Task 006 Logs At the point of service

Task 007 Service Calls: Normal Emergency Call-Back

As needed

Task 008 Service Calls: Overtime Emergency Call-Back

As needed

Task 009 Telephone Support 24 hours a day, 7 days a week Task 010 Technician Certification After any work is completed on system (submitted with service ticket).

Task 011 Travel Provision Every service call, maintenance, test and inspection

1.6. Period of Performance

1.6.1. The period of performance for this PWS/SOW are estimated to run as follows:

1.6.1.1. Est. July 13, 2025 through July 12, 2026 (Base)

1.6.1.2. Est. July 13, 2026 through July 12, 2027 (Option 1)

1.6.1.3. Est. July 13, 2027 through July 12, 2028 (Option 2)

1.6.1.4. Est. July 13, 2028 through July 12, 2029 (Option 3)

1.6.1.5. Est. July 13, 2029 through July 12, 2030 (Option 4)

1.6.2. Should these dates change, the Contracting Officer will issue a modification to the contract reflecting the corrected date. The Contractor is required to proceed as originally scheduled until such modification is issued. The Contracting Officer is the only official authorized to make changes to the contract.

1.7. Key Personnel

1.7.1. Fire Alarm Systems

1.7.1.1. The Contractor shall submit a list of the points of contact pertaining to maintenance and service calls. Submission shall include the person’s name, phone number, email and address for correspondence. For all work completed, the Contractor shall submit proof of NICET level III fire alarm certification for the technician completing the work as well as certification from the control unit manufacturer that the proposed performer of contract maintenance is an authorized representative of the major equipment manufacturer. Included in the certification shall be the names and addresses of the proposed supervisor of installation and the proposed performer of contract maintenance as well as provide the name and title of the manufacturer’s representative who makes the certification.

1.7.2. Fire Suppression Systems

1.7.2.1.1. The Contractor shall submit a list of the points of contact pertaining to maintenance, testing, service calls and monitoring. Submission shall include the person’s name, phone number, email and address for correspondence.

For all work completed, the Contractor shall submit proof of fire suppression certifications for the technician completing the work as well as certification from the control unit manufacturer that the proposed performer of contract maintenance is an authorized representative of the major equipment manufacturer. Included in the certification shall be the names and addresses of the proposed supervisor of installation and the proposed performer of contract maintenance as well as provide the name and title of the manufacturer’s representative who makes the certification.

1.7.2.2. Reporting Procedures

1.7.2.2.1. All contractors must check into the Center front desk. Contractors will need to report to the COR each working day prior to beginning any work within the facility. Available Center Staff will escort the contractors throughout the facility. The contractor will need to provide a debrief at the end of workday to the COR and/or designee.

1.8. Place of Performance

1.8.1. The work shall be performed at The Indian Health Service Mid Atlantic Health Center, 2401 Roxbury Rd, Charles City VA 23030.

1.8.2. The work shall be performed at the Indian Health Service Monacan Health Clinic located at 108 Dixie Airport Rd, Madison Heights, VA 24572.

1.8.3. The work shall be performed at the Catawba Service Unit, 2893 Sturgis Road, Rock

Hill, South Carolina 29730.

1.8.4. The work shall be performed at the Unity Healing Center, 448 Sequoyah Trail, Cherokee, NC 28719.

1.9. Contracting Officer Representative (COR) Authority

1.9.1. In no event is the COR empowered to change any of the terms and conditions of the contract. All changes, to any section of this contract, shall be made only by the Contracting Officer pursuant to a properly executed modification. The types of actions within the purview of the COR’s authority are to ensure that the Contractor performs the technical requirements of the contract, and to notify the Contracting Officer of any deficiencies observed.

2. Post Award Meeting

2.1. The Contractor shall not commence performance on this contract until the Government has conducted a contract kickoff meeting/post-award conference or the COR has advised the Contractor that a kickoff meeting is waived, and the Contracting Officer has issued a notice to proceed.

3. General Requirements

3.1. All written deliverables shall be phrased in layperson language. Statistical and other technical terminology shall not be used without providing a glossary of terms.

3.2. The Government shall complete their review of draft deliverables within 5 business days from date of receipt. The Contractor shall have 5 business days to deliver the final deliverable from date of receipt of the Government’s comments.

3.3. The Contractor shall prepare a detailed Preventive Maintenance Plan (PMP). For every task, the Contractor shall identify in writing all necessary subtasks (if any), associated costs by tasks (if applicable), and associated dates.

3.4. All system maintenance and repair will be in strict adherence with the manufacturer’s recommendations and shall adhere to all National Fire Protection Association (NFPA) and AAAHC/Joint Commission current standards and compliance as it pertains to fire safety and life safety systems.

3.5. All service work on the fire alarm system supplementary parts must be scheduled with Contracting Officer’s Representative (COR) and/or members of the medical facility executive leadership or facility management staff prior to work being completed.

3.6. Work shall include operation of sprinkler system alarm and supervisory devices as well as all reused existing equipment connected to the fire alarm system. It shall include all interfaced equipment including, but not limited to elevators, HVAC shutdown, and extinguishing systems.

3.7. Certifications.

3.7.1. Fire Alarm System.

3.7.1.1. For all work completed on the fire alarm system, the Contractor shall submit the technician’s NICET level III fire alarm certification as well as certification from the control unit manufacturer that the proposed performer of contract maintenance is an authorized representative of the major equipment manufacturer this includes but is not limited to the equipment manufacturer themselves or designated strategic partners.

The Contractor shall include in the certification the names and addresses of the proposed supervisor of installation and the proposed performer of contract maintenance as well as the name and title of the manufacturer’s representative who makes the certification.

3.7.2. Fire Suppression System

3.7.2.1. For all work completed on the fire suppression system, the Contractor shall submit the technician’s sprinkler testing and maintenance certification (electronically) to the COR. The Contractor shall include in the certification the names and addresses of the proposed supervisor and the proposed performer of contract testing and maintenance.

3.7.3. Complete maintenance and repair service for the fire alarm and fire suppression system shall be provided by a factory trained authorized representative of the manufacturer of the major equipment.

3.8. Contractor shall provide all necessary test equipment, parts and labor to perform required maintenance and repair.

3.9. The contractor shall provide new parts and components when providing the services described herein. All replacement units, parts, components and materials to be used shall be compatible with the existing equipment on which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable Government, commercial, or industrial standards such as National Board of Underwriters or Underwriters’ Laboratories, Inc., National Board of Fire Underwriters, National Fire Protection Association, National Electrical Manufacturer’s Association, American Society of Mechanical Engineers, etc.; and used in accordance to the original design and manufacturer intent. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality. The Contractor shall retain the parts replaced for at least 30 working days after completion of the job and make these parts readily available for inspection by the COR or designated Government representative upon request.

When disputes arise concerning material, equipment, and components selected work items already accomplished, the Contractor shall, at no cost to the Government, remove, replace, and/or rework material, equipment, and components so that compliance with the Government’s requirements are satisfied.

3.10. All workmanship shall meet the standards specified and shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable activity; local, state, and federal standards; and all applicable building and safety codes, including the National Fire Protection Association, National Electric Code, Standard Plumbing Code, etc.

3.10.1. During and at completion of work, debris shall not be allowed to spread unnecessarily in adjacent areas and shall not accumulate in the work area itself.

All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and at the end of each day work is in progress.

3.11. All maintenance and permanent records required by NFPA 13, 25, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, 288 and recommended by the equipment manufacturer shall be provided by the Contractor to the Government. Maintenance shall be performed in accordance with NFPA 13, 25, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, and 288. A computerized preventive maintenance schedule shall be provided and shall describe the protocol for preventive maintenance of equipment. The schedule shall include a systematic examination, adjustment and cleaning of all equipment.

3.12. General Services provided shall be done in the following ways:

3.12.1. Preventive Maintenance and Repairs

3.12.1.1. Maintenance shall be completed in such a way to maintain operational integrity of the fire alarm system. Replacement parts (batteries inclusive) or any items deemed needing repair shall be included as part of this contract. All costs associated with troubleshooting and mitigating the system in the event of system failure, which shall include, but is not limited to identifying the problem (s), repair or replacement of the defective component(s) and associated labor for providing the aforementioned, shall be included in the cost of this contract.

3.12.1.2. All work shall adhere to manufacturer’s standards as well as follow NFPA 13, 25, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, and 288 standards.

3.12.1.3. Repair service shall not include the performance of any work due to improper use, accidents, or negligence for which the contractor is not responsible or has been shown to be the result of negligence on behalf of the Government. In such an instance, costs associated with such items shall not be considered part of this contract.

3.12.1.4. A report outlining all maintenance completed as part of the Preventive Maintenance Plan shall be furnished to IHS no later than ten

(10) days after work has been completed. Should a part or portion of the system be found to be inadequate, impairs the system or creates a life safety hazard, this item shall be reported to IHS Engineering staff, or Center Safety Officer (in this order) prior to leaving the IHS facility.

3.12.1.5. For all parts and equipment replaced under PM or that is covered under the preventive maintenance agreement shall carry a minimum one-year warranty or shall adhere to the manufacturer’s warranty, whichever is greater.

3.13. Service Calls (Emergency Call-back service)

3.13.1. All services other than the preventive maintenance required by required by NFPA

13, 25, 72, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99,

101, 105, 110, 204, 221, 252, 257, 262, and 288 shall be considered emergency call-back service and covered under this contract unless the required service is a result of abuse or misuse by the Government. Written notification shall not be required for emergency service and the Contractor shall respond as outlined in the following sections on Normal and Overtime Emergency Call-Back Service.

Services can be required during normal or overtime emergency call-back service time periods at the discretion of the Contracting Officer or the CO’s designated representative.

3.13.2. Normal and overtime emergency call-back service shall be provided twenty-four

(24) hours per day, seven (7) days per week. It shall consist of an on-site response within two (2) hours of notification of a system trouble.

3.13.2.1. Normal emergency call back service

3.13.2.1.1. Normal emergency call-back service times are between the hours of 7:30 a.m. and 4:30 p.m., Monday through Friday, exclusive of Federal Holidays. Emergency call- back service shall be provided for the system when requested by the Government. Services performed during all other times shall be overtime emergency call- back service. If regular time work must be carried over and contractor wishes to continue to work beyond the facility’s normal hours of operation, authorization for overtime work must be obtained from the COR or designated representative before proceeding.

3.13.2.1.2. Hourly rates of all normal emergency call-back service

3.14. Logs for the base year and subsequent option years shall be submitted.

3.14.1. Overtime Emergency Call Back

3.14.2. Overtime emergency call-back service shall be provided for the system when requested by the Government. The contractor shall not exceed 2 technicians per overtime emergency call-in back service.

3.14.3. Hourly rates of all overtime emergency call-back service for the base year and subsequent option years shall be submitted.

3.14.4. IHS shall not be responsible for incidental charges, including, but not limited to, parking, tolls, mileage, phone, etc., on straight time or for overtime work.

3.14.5. The contractor shall maintain a log at each fire alarm control unit. The log shall list the date and time of all examinations and trouble calls, condition of the system, and name of the technician. Each trouble call shall be fully described, including the nature of the trouble, necessary correction performed, and parts replaced.

3.14.6. Each log shall be completed immediately after services have been rendered.

3.14.7. A report detailing all work completed and/or components that have been replaced shall be furnished by the contractor to the Government prior to leaving the facility after services have been rendered.

3.14.8. Service and emergency personnel shall report to the Center front desk or their authorized representative upon arrival at the Center and again upon the completion of the required work. A copy of the work ticket containing a complete description of the work performed and parts replaced shall be provided to the IHS Contracting Officer or his authorized representative.

3.15. Modifications.

3.15.1. If IHS modifies the fire alarm system or fire suppression system during the maintenance contract period, Contractor shall be required to verify that the system, as newly modified or added, is consistent with the manufacturer’s requirements; any verification performed will be equitably adjusted under the Changes clause. The post - contract modification or addition to the fire alarm system shall not void the continuing requirements under this contract. The contract will be equitably adjusted under the Changes clause for such additional performance.

3.16. The contractor shall conduct all research and provide all resources required ensuring a smooth transition from the incumbent maintenance contractor, in accordance with the contract requirements should this occur.

4. Specific Mandatory Tasks and Associated Deliverables

4.1. Repair Calls – This contract shall include the option for priced repair, per facility to provide for emergency repairs of fire alarm and suppression systems deficiencies discovered during the execution of this contract.

Task # Task Name Description

Task 001 Contact Information/Key Personnel/Contractor Personnel Requirements

The Contractor shall provide contact information for a primary and secondary contact (phone number and email) for IHS engineering staff for all service calls, testing, maintenance, monitoring. See the following section(s):

Section 1.7 Key Personnel; Contractor Personnel Requirements

Task 002 Contract Performance Management

See the following section(s):

Section 2. Post Award Meeting; Section 12. Quality Control; Section 13. Performance Evaluation Meetings

Task 003 Preventive Maintenance Plan Shall contain details indicating the maintenance that will be scheduled for each device. It shall the note the frequency, method, and indicate whether any shutdowns, notifications, or testing are required for the execution of PM. Copy of plan shall include one electronic and hard copy submitted to the Contracting Officer (CO) and Contracting Officer’s Representative (COR).

See the following section(s):

Section 3.12.1 Preventive Maintenance and Repairs

Task 004 Preventive Maintenance Report

The Contractor shall deliver reports indicating the preventive maintenance that has been conducted, note any deficiencies that were noticed during inspection, detail the work that was completed on the individual devices, indicate whether further work is needed on the device that is outside of the purview of preventive maintenance, detail the inspector and technician conducting the work, signature of the technician certifying the work. Reports shall be submitted for all work conducted on the system either by report or log. Report submissions shall consist of one hard copy and one electronic copy. See the following section(s): Section 3.12.1. Preventive Maintenance and Repairs

Task 005 Service Reports See the following section(s): Section

3.13 Service Calls

Task 006 Logs See the following section(s):

Section 3.14 Logs

Task 007 Service Calls: Normal Emergency Call-Back

See the following section(s):

Section 3.13 Service Calls (Emergency Call-back service)

Task 008 Service Calls: Overtime Emergency Call-Back

See the following section(s):

Section 3.13 Service Calls (Emergency Call-back service)

Task 009 Telephone Support The Contractor shall provide telephone support 24 hours a day, 7 days a week in reference to monitoring, maintenance, service calls and emergency call outs. See the following section(s): Section 3.13 Service Calls (Emergency Call-back service)

Task 010 Technician Certification See the following section(s): Section

1.7 Key Personnel

Task 011 Travel / Parking Provision See the following section(s):

Section 6 Travel; Section 10.2.4 Parking

5. Documentation

5.1. ALL Installation, Deficiency, and Repair Tags shall be installed on systems.

5.2. All service reports shall include at a minimum: list of impacted devices, system verification results, repair procedures, and locations of all devices and equipment and date the repair was completed.

5.3. FA AHU Shutdown Inspection shall be verified that ALL associated AHUs shut down when Duct Detectors are tripped.

5.4. FA System Trouble Repair/troubleshooting; all troubles and failures shall be reported and repaired.

5.5. FS Hydrant Maintenance, repair all hydrants, weep hole drainage, water flow and pressure results shall be reported, and all discrepancies corrected.

5.6. Fire Alarm System Maintenance and Repair shall use current model year or later parts, equipment, and devices.

5.7. Fire Alarm Panel Replacement, Display Replacement, Digital Voice Control Panels (DVC), DVC Amps, Network Communication Boards, Network Communication Repeaters, Field Charger Power Supply Panels and Circuit Boards, Smoke Detectors, Heat detectors, Duct Detectors, Carbon Monoxide Detectors, Flow Switches, Tamper Switches, and ALL existing and remaining devices shall be repaired or replaced if necessary.

5.8. FA Strobes and circuits shall be maintained, and ALL open/short circuits repaired to keep FA Trouble Alarms cleared on FA panels. ALL Field Charger Power Supplies and boosters for the Strobes Circuits shall be cleaned, and batteries tested and replaced if necessary.

5.9. Fire Alarm Device repair/replacement shall be done for any detectors, displays, Network Communication Cards, Repeaters, and all existing and remaining devices failure or malfunction.

5.10. FA Battery Replacement shall be done – Manufacturer recommended replacement. Semi-Annual Amp Hour (AH) and Voltage Readings of batteries; replace if below capacity or factory replacement recommendation.

5.11. Fire Sprinkler Valve Maintenance, Post Indicator Valves (PIV), Water Motor Gongs, Alarm Bells, FDC Caps and Back Flow Preventers, Clean-out rust, corrosion, and debris, Compressor repair/ replacement, (5 Year) Gauge Replacement, Standpipe Hose Valves (stair wells), flow and tamper switches.

5.12. ALL the Latest NFPA Code Standards and AAAHC/Joint Commission Standards shall be adhered to.

5.13. Contractor will sign in and out each time their personnel report onsite to Center to execute work under this contract. Upon arrival on station all personnel will report to Center front desk and sign out again upon leaving for the day.

6. Travel

6.1. The contractor is responsible for providing transportation/travel for all materials, supplies, personnel and all items needed for the duration of this contract unless stated otherwise elsewhere.

7. Government Responsibilities

7.1. The Government shall provide access to the facilities as necessary for maintenance and service calls and responses to commence. The IHS Engineering or Center staff will also provide notification of any systems outages, testing or downtime to affected IHS staff.

7.2. With approval from the COR, IHS Safety personnel shall contact the monitoring company to schedule the request the system be placed into test mode when necessary. Return from test mode should occur automatically at the conclusion of the scheduled test period. Return from test mode can be extended or terminated early by IHS Safety personnel.

7.3. Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the contractor to remove any contractor employee from IHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any Contract awarded. The Contracting Officer will provide the contractor with a written explanation to support any request to remove an employee.

8. Contractor Personnel Requirements

8.1. All qualified, experience, and license personnel for the service will be provided by the contractor. All Fire Alarm Technicians shall be certified by the National Institute for Certification in Engineering Technologies (NICET). Proof of personnel experience shall be provided by the Contractor to the IHS to include but is not limited to:

certification for maintenance and service on same or similar equipment described herein, past experience of no fewer than three years of working on systems similar in size and scope of the system listed here. Technicians modifying the fire alarm control panel of systems shall be factory trained and currently certified for the operating system, including software version, of the particular fire alarm system, and shall provide documentation of this certification per the most current edition of NFPA National Fire Alarm Code.

8.2. Contractor employees shall present a professional appearance at all times and their conduct shall not reflect discredit upon the United States and or the IHS.

8.3. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if that employment would appear to cause a conflict of interest.

8.4. Smoking: Employees are strictly prohibited from smoking anywhere on the medical campus.

9. Protection of Person and Property

9.1. The contractor shall be responsible for initiating, maintaining, and supervising all safety precautions and programs in connection with the work.

9.2. The contractor shall continuously maintain adequate protection of all work from damage and shall protect the Center property from injury of loss arising in connection with this contract.

The contractor shall make correct and make whole any such damage, injury or loss, except as may be by agents or employees of the Center.

9.3. In an emergency affecting the safety or life of individuals, or of the work, or of adjoining property, the contractor, without special instruction or authorization from the Center, is hereby permitted to act, at the contractor's discretion, to prevent such threatened loss or injury. Also, should the contractor, in order to prevent threatened loss or injury, be instructed or authorized to act by the Center he shall so act, without appeal. Any additional compensation or extension of time claimed by the contractor on account of any emergency work shall be determined by mutual agreement.

10. Security Requirement

10.1. All contractor personnel must check-in with their designated IHS point of contact or other identified staff prior to beginning any work.

10.2. Physical Security & Safety Requirements:

10.2.1. All contractor personnel must check-in with their designated IHS point of contact or other identified staff prior to beginning any work. They shall sign in at the Center front desk when entering the building and state the purpose of the visit upon meeting with their designated IHS point of contact.

10.2.2. The Contractor and their personnel shall follow all IHS policies, standard operating procedures, applicable laws and regulations while on IHS property. Violations of IHS regulations and policies may result in citation and disciplinary measures for persons violating the law.

10.2.3. The Contractor and their personnel shall wear visible identification at all times while they are on the premises.

10.2.4. Parking. IHS provides parking spaces at the work site. It is the responsibility of the Contractor to park in the appropriate designated parking areas.

10.2.5. Smoking is prohibited inside/outside any building.

10.2.6. Possession of weapons is prohibited.

10.2.7. The Contractor shall obtain all necessary licenses and/or permits required to perform the work, except for software licenses that need to be procured from a Contractor or vendor in accordance with the requirements document. The Contractor shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract.

10.3. Access To IHS Information And IHS Information Systems

10.3.1. A Contractor/Subcontractor shall request logical (technical) or physical access to IHS information and IHS information systems for their employees, Subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

10.3.2. All Contractors, Subcontractors, and third-party servicers and associates working with IHS information are subject to the same investigative requirements as those of IHS appointees or employees who have access to the same types of information.

11. Confidentiality and Nondisclosure

11.1. It is agreed that:

11.1.1. The preliminary and final deliverables, and all associated working papers, application programming or controls code, and other material deemed relevant by IHS which have been generated by the contractor in the performance of this task order, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the task order.

11.1.2. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order, presented to the contractor, shall be submitted to the CO for response.

11.1.3. Press releases, marketing material, or any other printed or electronic documentation related to this contract, shall not be publicized without the written approval of the CO.

12. Quality Control

12.1. The contractor shall meet the following service work quality standards:

12.2. All work, including repair and replacement parts, satisfies the recommendations and requirements of NFPA 72 and all applicable standards.

12.3. Operational tests incidental to or arising from the replacement of certain parts and components are satisfactorily performed, as recommended or required by NFPA 72 and all applicable standards.

12.4. Continuous progress and completion of the work resulting in safe, efficient, and reliable system condition that permits the restoration of system service.

12.5. Safe job site during progress of work. Clean job site upon completion of work.

12.6. Unserviceable parts and components removed from Government property unless directed otherwise by the COR.

12.7. The contractor shall provide and maintain an inspection system acceptable to the COR covering all services under this contract. Complete records of all maintenance and system reverifications performed by the contractor shall be maintained and made available to the COR (through formal report submissions and at Government request) during contract performance and for as long afterward as the contract requires.

12.8. In reference to specific device maintenance and overall execution of the PMP, the following is applicable:

12.9. Any Government employee that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the COR and the COR will complete appropriate documentation to record the complaint. The COR will consider the customer complaint valid upon receipt from the customer. The COR should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the COR if not corrected. The COR will consider customer complaints as resolved unless notified otherwise by the customer. The COR shall notify the Account Point of Contact to the Contractor (APCC) via a written customer complaint, followed by a verbal compliant depending on the urgency of the item.

Corrective Action times to correct the unacceptable performance after notification and confirmed receipt of notification shall be the following:

12.9.1. For all immediate Life Safety Issues: two (2) hours

12.9.2. For all other maintenance issues that do not directly or negatively impact the system as a whole, present an emergent Life Safety Concern, or adversely impact the Environment of Care: Five (5) business days.

12.9.3. If the items cannot be corrected within the timeframes noted, the contractor shall submit the following to the CO and COR:

12.9.3.1. Notification (immediate: verbal, follow up: written) to the

Government of its inability to rectify the issue in the time frames allotted.

12.9.3.2. Recommendations for Interim Life Safety Measures, as necessary, until the problems can be corrected.

12.9.3.3. Estimated completion time.

12.9.4. Note, the classification of the defect shall be made at the discretion of the COR per the recommendations of the Authority Having Jurisdiction (IHS Safety Officer).

12.9.5. If the APCC disagrees with the finding after investigation of the site and challenges its validity or if believes that the defect is by no fault of the Contractor, the APCC will notify the COR. The COR will conduct an investigation to determine validity. If the COR determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The COR will retain the annotated copy of the written complaint for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the APCC, and the APCC will be given the following time to correct the defect under these circumstances:

12.9.5.1. Immediate Life Safety Issues: additional three hours

12.9.5.2. Non-emergent, Low Environment of Care Impact Defect:

additional 48 hours

12.10. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. The APCC shall return the written customer complaint document, properly completed with actions taken, to the COR, who will file the complaint for monitoring future recurring performance. Repeat complaints indicating the same deficiency shall not exceed three (3) times. If a repeat customer complaint is received indicating the same deficiency during the service period (month, quarter, etc.), the COR should contact the Contracting Officer for appropriate action.

13. Performance Evaluation Meetings

13.1. The Contractor, Contracting Officer and COR will be required to meet at the following intervals: Contract Award (+/- 10 calendar days) and at the End of the Contract (+/- 10 calendar days). A review will be conducted of any deficiencies noted throughout the contract period and address any outstanding items.

14. Compliance with Applicable Laws/Regulations

14.1. The Contractor shall ensure that services provided to the Government under this agreement comply with all applicable laws, statutes, regulations, and guidelines that govern the operation of systems by the Government. The Contractor shall also ensure that all services provided to the Government under this agreement comply with all Government mandated procedures, standards, and requirements.

14.2. As the Government develops and implements new or modified policies and procedures either to comply with internal agency rules and procedures or to comply with applicable rules, regulations, statutes, or other binding obligations ("Additional Compliance Terms"), the Government reserves the right to incorporate such Additional Compliance Terms into this Agreement. The Contractor hereby acknowledges and agrees that such Additional Compliance Terms shall become part of this agreement. The Government shall provide the Contractor with prior written notice regarding the date by which the Contractor shall comply with each set of Additional Compliance Terms ("Compliance Date"). Failure to comply with the Additional Compliance Terms prior to the Compliance Date shall be cause for the Government to immediately terminate this agreement. In the event that the Government terminates this agreement because of the Contractor's failure to comply with Additional Compliance Terms by the Compliance Date, the Contractor shall be liable for such reasonable costs as may be associated with the Government’s efforts to procure a replacement Contractor and associated systems and services.

15. Safety Requirements

15.1. In the performance of this contract, the Government is seeking a contractor who can take such safety precautions as the Contracting Officer, or his/her designee, may determine to be reasonably necessary to protect the lives and health of occupants of the building.

15.2. The Contractor employees shall have documentation for 30 Hour Construction Safety Training and 10-hour training as required.

15.3. The Contracting Officer (CO) or his/her designee will notify the contractor of any noncompliance with the foregoing provisions and the action to be taken. The contractor, after receipt of such notice, will be required to immediately correct the conditions to which attention has been directed. Such notice, when served on the contractor or his representative at the site of work, shall be deemed sufficient for the purpose aforesaid. If the contractor fails or refuses to comply promptly with such notice, the Contracting Officer may issue an order stopping all or any part of the work and hold the contractor in default.

16. Hours of Operation

16.1. The contractor shall coordinate with the COR and/or Center Safety Officer, or Center Leadership to decide when system reverification, maintenance or repair can be performed.

System reverification, maintenance and repair can be performed during normal business hours when it does not interfere with building operations. When system reverification, maintenance or repair will interfere with building operations; it shall be performed after normal business hours. Normal business hours are between the hours of 7:30 a.m. to 4:30 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closing. The Contractor may for his/her convenience request authorization in advance from the COR to work outside of regular working hours of regular workdays at no additional cost to the facility. Authorization shall be at the discretion of the COR.

16.2. Recognized Federal Holidays:

16.2.1. New Year’s Day

16.2.2. Birthday of Martin Luther King Jr.

16.2.3. Washington’s Birthday

16.2.4. Memorial Day

16.2.5. Juneteenth National Independence Day

16.2.6. Independence Day

16.2.7. Labor Day

16.2.8. Columbus Day

16.2.9. Veterans Day

16.2.10. Thanksgiving Day

16.2.11. Christmas Day

16.3. If a holiday falls on Saturday or Sunday it is observed on Friday or Monday, respectively and no work shall be performed on these days without prior approval.

17. Warranty

17.1. The warranty should at a minimum include, but may not be limited to the following:

17.1.1. In addition to any other warranties in this contract, the contractor warrants, except as provided in paragraph (i) of this clause, that work performed under this contract conforms to the contract requirements and is free of any defect in equipment, material, or workmanship performed by the contractor or any subcontractor or supplier at any tier for a period of one year. Any new equipment, software or installations under this contract will be warranted for three (3) years from date of acceptance.

17.1.2. The Contractor shall remedy at the contractor’s expense any failure to conform, or any defect. In addition, the Contractor shall remedy at the contractor’s expense any damage to Government-owned or controlled real or personal property, when that damage is the result of:

17.1.2.1. The Contractor’s failure to conform to contract

requirements; or

17.1.2.2. Any defect of equipment, material, or workmanship.

17.1.3. The contractor shall restore any work damaged in fulfilling the terms and conditions of this clause. The Contractor’s warranty with respect to work repaired or replaced will run for 1 year from the date of repair or replacement.

17.1.4. The Contracting Officer will notify the Contractor, in writing, within a reasonable time after the discovery of any failure, defect, or damage.

17.1.5. If the Contractor fails to remedy any failure, defect, or damage within a reasonable time after receipt of notice, the Government shall have the right to replace, repair, or otherwise remedy the failure, defect, or damage at the contractor’s expense.

17.1.6. With respect to all warranties, express or implied, from subcontractors, manufacturers, or suppliers for work performed and materials furnished under this contract, the contractor shall:

17.1.6.1. Obtain all warranties that would be given in normal commercial practice.

17.1.6.2. Require all warranties to be executed, in writing, for the benefit of the Government, if directed by the Contracting Officer; and

17.1.6.3. Enforce all warranties for the benefit of the Government, if directed by the Contracting Officer.

17.1.7. In the event the contractor’s warranty under paragraph (b) of this clause has expired, the Government may bring suit at its expense to enforce a subcontractor’s, manufacturers’, or supplier’s warranty.

17.1.8. Unless a defect is caused by the negligence of the Contractor or subcontractor or supplier at any tier, the contractor shall not be liable for the repair of any defects of material or design furnished by the Government or for the repair of any damage that result from any defect in Government-furnished material or design.

18. Invoice and Payment

18.1. Notwithstanding to FAR 52.212-4, invoice shall be billed in arrears, and payment shall be processed upon the receipt of a properly prepared invoice. Payments will be made no more than monthly via EFT (Electronic Fund Transfer) from the IHS Nashville Area Office after receipt of accepted invoice through IPP.gov. All invoices shall reference both contract number and purchase order number, which will be issued by the Contracting Officer.

Contractor shall be responsible for ensuring that there is a correct purchase order number on the invoices. Invoices without purchase order number or with incorrect purchase order number will be rejected.

19. Estimated Devices Totals

19.1. Catawba Service Unit

See attached drawings for additional details

Building: Catawba Service Unit

19.2. Unity Healing Center

See attached drawings for additional details

Building: Unity Healing Center

19.3. Monacan Health Clinic

Building: Monacan Health Clinic

Fire Extinguishers: 7

19.4. Mid Atlantic Health Center

Total Fire Extinguishers: 7

Building: Mid Atlantic Health Center

20. Contracting - General

20.1. NAICS:

20.1.1. 238220 – Plumbing, Heating, and Air-Conditioning Contractors

20.2. PSC:

20.2.1. H342 – Inspection – Fire Fighting, Rescue, and Safety Equipment;

En…