75H71525Q00022 Catawba Janitorial Services Questions and Answers.pdf
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- Attached to
- Janitorial Services for the Catawba Service Unit
- Solicitation number
- 75H71525Q00022
About this file
This document is a Questions and Answers (Q&A) file for a Janitorial Services contract with the Catawba Service Unit (Solicitation 75H71525Q00022). The Q&A covers key operational details for a janitorial services contract at a medical facility covering approximately 9,000 square feet. Critical requirements include HIPAA compliance, background checks for staff, and restricted access to pharmacy and medical records areas. The facility requires the contractor to use their own cleaning products, handle lost and found items by leaving them with the CEO, and be prepared to respond to issues within 24 hours. Communication for reporting issues will be via email or text to the CEO. No specialized medical equipment cleaning, hazardous waste disposal, or scheduled deep cleaning services are needed. The contract is a 100% Indian Owned Small Business Set-Aside under NAICS code 561720 for Janitorial Services, issued by the Department of Health and Human Services Indian Health Service.
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Other files
| File | Type | Posted |
|---|---|---|
| 75H71525Q00022 solicitation.pdf |
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Text version
75H71525Q00022 Catawba Janitorial Services Questions and Answers How many patient rooms, exam rooms, restrooms, and common areas need cleaning? Almost 9000 square feet
Are there any specific high-traffic areas that require extra attention? No, the entire building will need to be cleaned
Do you need specialized cleaning for medical equipment or sensitive areas? No
Are there any hazardous waste disposal requirements? No
Do you require deep cleaning services on a scheduled basis (e.g., monthly, quarterly)? No
Will our staff need to restock supplies such as soap, paper towels, and hand sanitizer? No
Will we need to use your cleaning products, or do you prefer we bring our own? Ours
Do we need to follow HIPAA compliance protocols while working in the facility? Yes
Are there any areas that require restricted access? Yes Pharmacy and medical records
How should our staff handle lost & found items? Leave with CEO
Are background checks required for janitorial staff? Yes
What are your expectations for response time if an issue arises? Within 24 hours
How do you currently handle emergency or urgent cleaning needs? We do it
Do you have a preferred communication method for reporting issues (email, phone, app)? Email or text CEO
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