75H70524R00007 Package (1).pdf

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Billing, Auditing and Accounts Receivable Services for the Cass Lake Service Unit
Solicitation number
75H70524R00007
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This document is a Request for Proposal (RFP) for Billing, Auditing, and Accounts Receivable Services for the Cass Lake Service Unit (CLSU) of the Indian Health Service (IHS). The government is seeking a contractor to provide off-site third-party billing, accounts receivable, and debt management services, as well as on-site consulting and auditing services, for a base year plus four one-year option periods.

The RFP outlines the specific services required, including claims processing, accounts receivable management, and revenue cycle improvement initiatives. Offerors must have relevant experience in healthcare billing, auditing, and revenue cycle management. This RFP is a 100% set-aside for Indian Economic Enterprises (IEE) under the Buy Indian Act. Proposals are due on June 11, 2024 at 1:00 pm CST. The evaluation will be based 75% on past performance and 25% on price. The government will award a firm-fixed-price contract with net 15 payment terms.

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SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

Cass Lake MN 56633 425 7th Street NW Indian Health Service

CODE 16. ADMINISTERED BYCODE

X

X

X

541219

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR235

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

06/11/2024 1300 CT

05/13/2024

218-444-0458MARY SIMON

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBERa. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

75H70524R00007

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 34 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Bemidji MN 56601 2225 Cooperative Ct NW, Rm 200

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$25

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

Indian Health Service

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

1 Billing Services at CLSU

2 Auditing Services at CLSU

3 Account Receivable Services for CLSU

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED . YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

Mary.Simon Highlight

Mary.Simon Highlight

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

34 2 of

75H70524R00007 Billing, Auditing, and Accounts Receivable Services

SECTION B - SUPPLIES OR SERVICES

B.1 CONTRACT ADMINISTRATION DATA

Contract Administration: All contract administration matters will be handled by the following individuals:

CONTRACTOR NAME AND ADDRESS:

TAX ID:_____________________________

SAM UEI: ___________________________

POINT OF CONTACT:_________________

PHONE:_____________________________

E-MAIL:_____________________________

Person responsible for Contractor Performance Assessment Reporting System (CPARS), reporting if different from above:

Name: _________________________________ Title: _________________________________ Email:_________________________________

CONTRACTOR REGISTRATION: All required information must be in the System for Award Management (SAM) at www.sam.gov

GOVERNMENT CONTRACTING:

Mary Simon Indian Health Service 2225 Cooperative Ct NW, Rm 202 Bemidji, MN 56601 Mary.simon2@ihs.gov

NAICS:

The associated North American Industrial Classification System (NAICS) code for this procurement is 54129 with a small business size standard of 25M. PSC: R703 Support Management Accounting.

http://www.sam.gov/ mailto:Mary.simon2@ihs.gov

CONTRACT TYPE: Firm-Fixed Price

B.2 INVOICES: In accordance with the Prompt Payment Act, payment will be due 15 days after receipt of services or receipt of a proper invoice, whichever is later.

INVOICE PROCEDURES:

Electronic Invoicing and Payment Requirements - Invoice Processing Platform (IPP)

Payment requests must be submitted electronically through the U. S. Department of the Treasury's Invoice Processing Platform System (IPP).

"Payment request" means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in the applicable Prompt Payment clause included in the contract, or the clause 52.212-4 Contract Terms and Conditions - Commercial Items included in commercial item contracts. The IPP website address is: https://www.ipp.gov.

Under this contract, the following documents are required to be submitted as an attachment to the IPP invoice:

- A copy of the Contractor’s invoice shall be included with the IPP invoice. If no invoice is attached, the Invoice will be rejected;

- List of deliverables;

- Timesheets if applicable - Number of hours worked with corresponding labor category and rate

The IPP website address is: https://www.ipp.gov

Training for vendors can be located at: https://www.ipp.gov/vendors/training-vendors

If you require assistance registering or IPP account access, please contact the Department of the Treasury's IPP Helpdesk at (866) 973-3131 (M-F 8AM to 6PM ET), or IPPCustomerSupport@fiscal.treasury.gov

Improperly prepared invoices or statements shall be returned to the contractor and may delay payment.

Guidance for proper registration and training:

IPP is a secure, web-based electronic invoicing system. Respondents are required to register an account with IPP if they have not already done so. If your organization is already registered to use IPP, you will not be required to re-register- however, we encourage you make sure your organization and designated IPP user accounts are valid and up to date.

The IPP website address is: https://www.ipp.gov Training for vendors can be located at:

https://www.ipp.gov/vendors/training-vendors If you require assistance registering or IPP account access, please contact the Department of the Treasury's IPP Helpdesk at (866) 973-3131 (M-F 8AM to 6PM ET), or IPPCustomerSupport@fiscal.treasury.gov

Improperly prepared invoices or statements shall be returned to the contractor and may delay payment.

PAYMENT TERMS: Net 15

In arrears, Net 15, upon receipt of product, after inspection, acceptance, and upon receipt of proper invoice, whichever comes later.

B.3 PLACE OF PERFORMANCE:

INDIAN HEATH SERVICE

CASS LAKE HOSPITAL

425 7TH ST NW, CASS LAKE, MN 56633

B.4 PERIOD OF PERFORMANCE:

BASE PLUS 4 ONE YEAR OPTIONS

BASE: 7/15/2024-7/14/2025

OPTION YEAR 1: 7/15/2025-7/14/2026

OPTION YEAR 2: 7/15/2026-7/14/2027

OPTION YEAR 3: 7/15/2027-7/14/2028

OPTION YEAR 4: 7/15/2028-7/14/2029

B.5 SCHEDULE OF PRICE/COSTS

01) Billing, Auditing and Accounts Receivable Services

Base Year: 7/15/2024-7/14/2025

Item No. Type of Service Annual Estimated

Quantity Unit Price Total Amount

0001 Billing Services 52,000 Claims 0002 Auditing Services 500 Hours 0003 Accounts Receivable

Services 1040 Hours

BASE YEAR GRAND TOTAL

Option Year One: 7/15/2025-7/14/2026

Unit Price Total Amount

0001 Billing Services 52,000 Claims 0002 Auditing Services 500 Hours 0003 Accounts Receivable

OPTION YEAR 1 GRAND TOTAL

Option Year Two: 7/15/2026-7/14/2027

Unit Price Total Amount

0001 Billing Services 52,000 Claims 0002 Auditing Services 500 Hours 0003 Accounts Receivable

OPTION YEAR 2 GRAND TOTAL

Option Year Three: 7/15/2027-7/14/2028

Unit Price Total Amount

0001 Billing Services 52,000 Claims 0002 Auditing Services 500 Hours 0003 Accounts Receivable

OPTION YEAR 3 GRAND TOTAL

Option Year Four: 7/15/2028-7/14/2029

Unit Price Total Amount

0001 Billing Services 52,000 Claims 0002 Auditing Services 500 Hours 0003 Accounts Receivable

OPTION YEAR 4 GRAND TOTAL

a. BASE YEAR: $_____________________

b. OPTION YEAR 1: $_____________________

c. OPTION YEAR 2: $_____________________

d. OPTION YEAR 3: $_____________________

e. OPTION YEAR 4: $_____________________

GRAND TOTAL: $_____________________

B.6 CONTRACTING OFFICER REPRESENTATIVE (COR). The COR will be appointed in writing by the CO after the contract is awarded. The CO will provide a copy of this designation and COR contact information to the Contractor.

The role of program and technical personnel in monitoring the contract is to assist and advise the Contracting Officer, and act as the COR when so designated by the Contracting Officer. The COR does not have the authority to change or alter the order amount, terms and conditions.

COR activities include—

1. Providing technical monitoring during contract performance and advising the Contracting Officer relating to delivery, acceptance, or rejection of deliverables in accordance with the terms of the contract;

2. Assessing contractor performance;

3. Recommending necessary changes to the schedule of work and period of performance to accomplish the objectives of the contract (The COR shall provide the Contracting Officer a written request along with an appropriate justification and a funding document, if additional funds are needed.)

4. Reviewing invoices/vouchers and recommending approval/disapproval by the Contracting Officer, including providing comments regarding anything unusual discovered in the review;

5. Reviewing and recommending approval or disapproval of technical submissions, subcontractors, overtime, travel, and key personnel changes;

6. Assisting the Contractor in the resolution of technical problems encountered during performance; and

7. Participating, as necessary, in various phases of the contract closeout process;

8. Provide receiving authorization within two days of services/items received or invoiced

CONTRACTING OFFICER REPRESENTATIVE (COR)

NAME: TBD

TELEPHONE:

EMAIL:

B.7 STATEMENT OF WORK

1. SCOPE OF WORK:

The Contractor shall provide off-site via dial-in connection to the Resource Patient Management System (RPMS), Electronic Health Record (EHR) & Patient Care Component (PCC) system to provide Third-Party Billing, Accounts Receivable and Debt Management services to Cass Lake Indian Health Service (BAIHS).

The Contractor shall comply with all Federal and State Regulations and IHS’s Third Party Resource and Internal Control Policy, the Debt Collection Policy, and the IHS’s statistical and reporting systems for all departments.

The Contractor shall have remote access, with restrictions as defined by the IHS, to the following IHS RPMS modules:

a) Patient Registration System

b) Third Party Billing System

c) Accounts Receivable System

d) Electronic Dental Record System

e) PCC, EHR, Vista Imaging Display

Additional access to other modules shall requested by the Contractor and agreed upon by the COR for Revenue Enhancement purposes.

2. THIRD-PARTY RESOURCE BILLING SERVICES:

The Contractor shall provide all qualified personnel to perform off-site Third-Party resource billing services via current IHS/RPMS system for the BAIHS as needed. The Government shall provide technical and program support as needed. The Third-Party Billing services shall include the following:

a) The Contractor shall process and submit claims directly to the appropriate carrier or clearinghouse via modem or other communication means in a format acceptable to the appropriate carrier. Electronic submission of claims, in the HIPPA formats shall be the mode of choice when accepted by the carrier/clearinghouse.

b) Claims not processed electronically shall be processed and printed on the proper Standard Form

(ADA, CMS-1500, UB-40, etc.). The Contractor shall send the processed paper claim to the carrier and copies of the form shall be provided to the location originating the claims.

c) Claims that are rejected by the carrier for any reason other than the inappropriate format or claims rejected by the Contractor shall be returned to the service location for correction and resubmitted back to the Contractor for processing. The Contractor shall not charge for any claim rejections prior to submission to the carrier. The claims rejected by the carrier shall be corrected and resubmitted to the carrier by entity that prepared the claim.

d) When editing and approving) inpatient/outpatient (including Dental and Pharmacy) Third-Party resource claims/bills (exporting is optional, electronic or paper).

e) The Contractor shall review visit data from PCC/superbill/EHR for accuracy and completeness for appropriate level of reimbursement based on codes and provider documentation.

f) Errors in processing or submission of transactions shall be limited to reprocessing and resubmission shall be at the Contractor’s expense.

g) The Contractor shall generate and provide reports on a monthly basis to the COR. The COR shall provide the Contractor the type of report to be generated (e.g. PCC’s generated, A/R hours used, rejected/denial claims, etc.)

h) The Contractor shall provide IHS with CMS-1500 and UB-40 data for current and past electronic health record. All electronic transactions shall be HIPPA compliant.

i) The Contractor shall not charge for additional cost of reports that were generated by the Contractor. Upon request, the Contractor shall submit one of the following electronic reports:

1) Monthly accounts receivable aging reports

2) Monthly summary of charges, payments and adjustments

3) Monthly insurance percentage report

4) Accounting disclosures of Protected Health Information (PHI) made on individuals. (Written and shall be submitted 15 days from request date).

f) The Contractor shall schedule conference calls/management meetings as needed to discuss that status of service needs with the COR. The Contractor is responsible for documentation of meeting minutes and shall be provided to the COR.

g) Should the Contractor schedule an on-site meeting, training, etc., the Contractor shall be responsible for all expenses pertaining to travel, lodging and other miscellaneous travel expenses.

h) The Contractor shall comply with all industry standards, applicable IHS rules and regulations, state and federal law including but not limited to OIG recommendations on compliance programs and HIPAA requirements.

i) The Contractor shall determine if the insurance company made correct payment. If the correct payment was not made, the Contractor shall appeal the claims(s) and provide documentation to support the appeal. If the appeal is not granted, the claim(s) will only be adjusted off after the COR has reviewed the documents.

j) In the event of overpayment by an Insurance company, the IHS shall prepare a refund documentation letter and shall be sent to the company to ensure prompt payment.

k) Audit requests, subpoenas and summonses: The Contractor shall provide all documentation requested by the insurance payer. The contractor shall delegate a representative and the coders and/or physician shall review the requested information. After a review, the information will be sent to the requesting official. Any monies that may be due in the event of an audit shall be repaid by IHS and the Contractor shall credit the IHS for their billing fees. If an audit should arise after the life of this contract, the Contractor shall be responsible for preparing any documentation necessary that took place during the life of the contract.

3. ACCOUNTS RECEIVABLE (PATIENT) AND DEBT MANAGEMENT SERVICES:

The Contractor shall provide all qualified personnel to perform off-site accounts receivable posting and debt management services via current IHS/RPMS system for the as needed. The Contractor shall provide accountability and follow-up services from previously submitted, yet unpaid, private insurance claims as identified by the IHS. The Accounts Receivable and Debt Management services shall include the following:

a) The Contractor shall be responsible for assisting the current IHS staff with actual posting or payments and adjustments in the RPMS Accounts Receivable System, utilizing the HIPAA Standard Reason Codes only.

b) The Contractor shall employ the use of Electronic 835 remittance advice capabilities when available by third-party payers.

c) The Contractor shall follow-up on all accounts that have an outstanding balance, with the parameters being set by the IHS Chief Executive Officer and COR.

d) The Contractor shall submit collection letters to the private insurance companies using data generated by the RPMS Accounts Receivable package. The IHS Office of Information Technology (OIT) has a program written into our RPMS Accounts Receivable package to allow our staff to automatically transmit outstanding accounts directly to a Contractor with the capabilities of receiving, with no additional programming requirements or software needed to accomplish the task. The Contractor shall be responsible to obtain the full financial reimbursement the IHS is entitled to.

e) The Contractor shall submit outstanding account third-party collections letters to insurance companies and non-eligible patients based on the information transmitted through RPMS. A minimum of three (3) letters shall be submitted to the insurance company for each account allowing ample time for a response.

f) The Contractor shall submit collection letters to private insurance companies for all outstanding accounts with information received from the RPMS Accounts Receivable Debt Collection Program. Where applicable, the written demands when contacting an insurance company will list the applicable state insurance statutes for reimbursement. The demand letters should mirror those provided to the IHS through the Debt Collection Policy, utilizing preset language in those letters.

g) The Contractor shall complete all tasks utilizing the data generated by the RPMS Accounts

Receivable Program. IHS Revenue Enhancement Branch shall generate start and stop records utilizing the RPMS Accounts Receivable Debit Collection Program.

h) The Contractor shall start records on claims that need to be sent to Contractor for first time collection actions. These records shall initiate the collection process. Stop records are claims that have been previously sent to the Contractor for collection action but have had a change in balance. These records either stop the collection action because the balance has bene paid in full or written off, or these records cause an update in information being sent to the payer.

i) The Contractor shall provide a written response and status report on all contacts (verbal and written) made on behalf of the entity, stating the result of the contact, such as status of account, and what further action shall be taken. This response shall be given to the COR on a weekly basis or as needed.

4. CONSULTANT/AUDITING SERVICES:

The Contractor shall provide all qualified personnel, travel and lodging to perform on-site consultative services to the BAIHS and an optional service on the revenue generation cycle functions and processes. The Contractor shall provide on the job training for individual staff and program development on various functions pertaining to the revenue generation cycle. The consultant/auditing services shall include the following:

a) The Contractor shall identify key management objectives and accountability in the revenue generation cycle. The Contractor shall develop timeliness to accomplish key management objectives and develop methods for accountability.

b) The Contractor shall eliminate redundancy of work within the revenue generation cycle, refine and implement new workflow processes. The Contractor shall identify the best possible physical location of staff that are in the revenue generation cycle and provide staff training to accommodate new tasks for each job per workflow process changes.

c) In the implementation of new work flow processes, training provided and other consultative services provided, the Contractor shall comply with industry standards, applicable IHS rules and regulations, state and federal law, including but not limited to the OIG recommendations on compliance programs and HIPAA requirements.

d) The Contractor shall work with the pertinent staff and programs to initiate a process change and develop evaluation criteria for the effectiveness of the change.

e) The Contractor shall develop a concurrent program for providers and other staff to improve documentation to ensure proper and accurate coding for revenue generation purposes.

f) The Contractor shall perform audits in individual internal Business Office processes of the BAIHS staff per the request of the COR in accordance with Standard Auditing practices. The Contractor shall not audit their processes.

g) The Contractor shall develop an audit program and measurements for coding, billing, and provider documentation. The audit program shall include baseline metrics, measurable standards to measure current state of coding for effectiveness and to build in accountability and provide staff training on the use of various audit techniques and measurements.

h) The Contractor shall address, define, and implement the use of automated systems as it applies to the revenue generation cycle.

i) The Contractor shall provide staff training on techniques of gathering up front information pertaining to third-party resources (i.e. patient registration, benefit coordination, etc.)

j) The Contractor shall perform a revenue generational cycle assessment that will include auditing and monitoring of coding, provider documentation, billing processes and collection processes per the request of the COR.

5. HOURS OF OPERATION & SCHEDULING:

On-Site Services shall be provided between the normal business hours of 8:00 am - 5:00 pm, Monday through Friday and (with the exception of federal holidays as cited at http://www.opm.gov/fedhol/). Off-Site services shall be provided per the Contractor’s normal business hours.

6. PERSONNEL QUALIFICATION REQUIREMENTS:

The Contractor shall have a minimum of five (5) years’ experience working with a health care facility in developing revenue enhancement initiatives and must have knowledge of revenue enhancement cycle processes, private insurance carriers and Medicare reimbursement practices and requirements. Also, the Contractor shall be knowledgeable of a compliance program, HIPAA requirements, Minnesota Medicaid program, Medicare (Novitas) and other private insurance commercial insurance plans.

All personnel documentation shall be provided to the COR for review prior to starting services.

a) THIRD-PARTY RESOURCE BILLING SERVICES:

i. Personnel shall have a minimum of three (3) years with private insurance/Medicaid billing industry and;

ii. Proof of three (3) years’ experience in electronic claim submission and;

iii. Personnel shall have a minimum of three (3) years.

b) ACCOUNT RECEIVABLE (PATIENT) AND DEBT MANAGEMENT SERVICES:

i. Personnel shall have a minimum of three (3) years’ experience with posting accounts.

ii. Proof of three (3) years’ experience in adjusting accounts with HIPAA compliant reason codes.

iii. Personnel shall have a minimum of three (3) years’ experience in all aspects of the third-party revenue cycle which includes: Billing, Accounts Receivable and Debt Management.

c) CONSULTANT/AUDITING SERVICE:

i. Personnel shall have a minimum of five (5) years’ experience in all aspects of the third-party revenue cycle which includes: Billing, Accounts Receivable and Debt Management.

http://www.opm.gov/fedhol/

7. PERFORMANCE CONDITIONS

a) This contract is a non-personal services contract, as defined in FAR 37.101, under which the contractor is an independent contractor;

b) The Contractor shall perform the required services described independently of Government Supervision except as stated therein.

c) No employer-employee relationship exists. Direct supervision aspects of the relationship can be minimized to where they are incidental to the services required and are for administrative guidance only.

d) The Government may evaluate the quality of professional and administrative services provided, but retains no control over the professional aspects of services rendered (e.g., professional judgments, diagnosis for specific medical treatment, etc.).

8. ACCESS TO GOVERNMENT INFORMATION SYSTEMS

Contractor Employees Who Require Access to Government Information Systems (IS). All Contractor employees with access to a government info system must be registered in the Information Technology Access Control (ITAC) at commencement of services, and must successfully complete the Information Systems Security Awareness (ISSA) Training prior to access to the IS and then annually thereafter. The contractor will be required to comply with the IHS Business Associate Agreement.

FEDERAL ACQUISITION REGULATIONS

52.252-2 Clauses Incorporated by Reference. This contract incorporates one or more clauses by reference, with same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: www.acquisition.gov

52.202-1 Definitions 52.203-3 Gratuities 52.204-7 System for Award Management 52.204-9 Personal Identity Verification of Contractor Personnel.

52.212-4 Contract Terms and Conditions—Commercial Items.

52.224-1 Privacy Act Notification 52.224-2 Privacy Act 52.217-8 Option to Extend Services 52.232-18 Availability of Funds.

52.232-19 Availability of Funds for the Next Fiscal Year 52.216-21 Requirements 52.216-24 Limitation of Government Liability

52.217-8 Option to Extend Services (Nov 1999) The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within thirty (30) days of contract expiration.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 (months).

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items (Jan 2019) http://www.acquisition.gov/

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(4) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108- 77, 108-78 (19 U.S.C.

3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

(2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

(3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009).

(4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109-282) (31 U.S.C. 6101 note).

(5) [Reserved] _ _ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

(7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_ X (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C. 6101 note).

(9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

(10) [Reserved]

(11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15

U.S.C. 657a).

(ii) Alternate I (Nov 2011) of 52.219-3.

(12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

(ii) Alternate I (Jan 2011) of 52.219-4.

(13) [Reserved]

(14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

(ii) Alternate I (Nov 2011).

(iii) Alternate II (Nov 2011).

(15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C.

644).

(ii) Alternate I (Oct 1995) of 52.219-7.

(iii) Alternate II (Mar 2004) of 52.219-7.

(16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

(17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637

(d)(4)).

(ii) Alternate I (Nov 2016) of 52.219-9.

(iii) Alternate II (Nov 2016) of 52.219-9.

(iv) Alternate III (Nov 2016) of 52.219-9.

(v) Alternate IV (Aug 2018) of 52.219-9.

(18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

(19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

(20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C.

637(d)(4)(F)(i)).

(21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside

(Nov 2011) (15 U.S.C. 657f).

(22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15

U.S.C. 632(a)(2)).

(23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically

Disadvantaged Women- Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

(24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small

Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

X (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

X (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018) (E.O. 13126).

_X_ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

(ii) Alternate I (Feb 1999) of 52.222-26.

_X_ (29) (i) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

(ii) Alternate I (July 2014) of 52.222-35.

_ X_ (30) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C.

793).

1 8

(ii) Alternate I (July 2014) of 52.222-36.

(31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

(32) 52.222-40, Notification of Employee Rights Under the National Labor Relations

Act (Dec 2010) (E.O. 13496).

_X_ (33) (i) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627).

(ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627).

(34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

(35) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

(ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

(36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O.13693).

(37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun 2016) (E.O. 13693).

(38) (i) 52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514

(ii) Alternate I (Oct 2015) of 52.223-13.

(39) (i) 52.223-14, Acquisition of EPEAT® -Registered Television (Jun 2014) (E.O.s

13423 and 13514).

(ii) Alternate I (Jun 2014) of 52.223-14.

(40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42

U.S.C. 8259b).

(41) (i) 52.223-16, Acquisition of EPEAT® -Registered Personal Computer Products

(Oct 2015) (E.O.s 13423 and 13514).

(ii) Alternate I (Jun 2014) of 52.223-16.

_ X_ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011) (E.O. 13513).

(43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

(44) 52.223-21, Foams (Jun 2016) (E.O. 13696).

(45) (i) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

(ii) Alternate I (Jan 2017) of 52.224-3.

(46) 52.225-1, Buy American--Supplies (May 2014) (41 U.S.C. chapter 83).

(47) (i) 52.225-3, Buy American--Free Trade Agreements--Israeli Trade Act (May 2014)

(41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108- 77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112- 43).

(ii) Alternate I (May 2014) of 52.225-3.

(iii) Alternate II (May 2014) of 52.225-3.

(iv) Alternate III (May 2014) of 52.225-3.

(48) 52.225-5, Trade Agreements (Aug 2018) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

_x (49) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

(50) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

(51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C.

5150).

(52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150).

(53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505), 10 U.S.C. 2307(f)).

(54) 52.232-30, Installment Payments for Commercial Items (Jan 2017) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_ X (55) 52.232-33, Payment by Electronic Funds Transfer--System for Award Management (Oct 2018) (31 U.S.C. 3332).

(56) 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management (Jul 2013) (31 U.S.C. 3332).

(57) 52.232-36, Payment by Third Party (May 2014) (31 U.S.C. 3332).

(58) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

(59) 52.242-5, Payments to Small Business Subcontractors (Jan 2017) (15 U.S.C.

637(d)(12)).

(60) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb

2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631).

(ii) Alternate I (Apr 2003) of 52.247-64.

(iii) Alternate II (Feb 2006) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

(1) 52.222-17, Nondisplacement of Qualified Workers (May 2014) (E.O. 13495) X (2) 52.222-41, Service Contract Labor Standards (Aug 2018) (41 U.S.C. chapter 67.).

(3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29 U.S.C.

206 and 41 U.S.C.

chapter 67).

(4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards -- Price Adjustment (Multiple Year and Option Contracts) (Aug 2018) (29 U.S.C.206 and 41 U.S.C.

chapter 67).

(5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards -- Price Adjustment (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

(6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (May 2014) (41 U.S.C. chapter 67).

(7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (May 2014) (41 U.S.C. chapter 67).

(8) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015) (E.O.

13658).

(9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

(10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (May

2014) (42 U.S.C. 1792).

(d) Comptroller General Examination of Record The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records -- Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e)

(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c) and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Jan 2019) (41 U.S.C.

3509).

(ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further

Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(iii) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(iv) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(v) 52.222-17, Nondisplacement of Qualified Workers (May 2014) (E.O. 13495). Flow down required in accordance with paragraph (1) of FAR clause 52.222-17.

(vi) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

(vii) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

(viii) 52.222-35, Equal Opportunity for Veterans (Oct 2019) (38 U.S.C. 4212).

(ix) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

(x) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

(xi) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(xii) 52.222-41, Service Contract Labor Standards (Aug 2018), (41 U.S.C. chapter 67).

(xiii) (A) 52.222-50, Combating Trafficking in Persons (Jan 2019) (22 U.S.C. chapter 78 and E.O. 13627).

(B) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 E.O. 13627).

(xiv) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (May 2014) (41 U.S.C. chapter 67.)

(xv) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (May 2014) (41 U.S.C. chapter 67)

(xvi) 52.222-54, Employment Eligibility Verification (Oct 2015) (E. O. 12989).

(xvii) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).

(xviii) 52.222-62, Paid sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

(xix) (A) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

(B) Alternate I (Jan 2017) of 52.224-3.

(xx) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

(xxi) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (May 2014) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xxii) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of Clause)

HEALTH & HUMAN SERVICES ACQUISTION REGULATION (HHSAR):

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.hhs.gov/policies/hhsar/subpart301-1.html

352.222-70 Contractor Cooperation in Equal Employment Opportunity Investigations.

352.223-70, Safety and Health 352.224-70, Privacy Act 352.227-70, Publications and Publicity 352.231-71, Pricing of Adjustments 352.237-70, Pro-Children Act 352.237-73 Indian Child Protection and Family Violence Act 352.237-74 Non-Discrimination In Service Delivery 352.224-71 Confidential Information.

352.237-71, Crime Control Act-Reporting of Child Abuse 352.237-72, Crime Control Act-Requirement for Background Checks 352.239-72, Security Requirements for Federal Information Technology Resources 352.242-71, Tobacco-free Facilities

SECTION C. SOLICITATION INSTRUCTIONS

FAR 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph http://www.hhs.gov/policies/hhsar/subpart301-1.html identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

Acquisition.gov.

C.1

52.212-1 Instruction to Offerors—Commercial Items (Sep 2023) 52.212-3 Offeror Representations and Certifications-- (Nov 2023)

Commercial Items Solicitation Provisions in by full text.

52.212-2 EVALUATION COMMERICAL ITEMS (NOV 2021)

(a) (1) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

C.2

Factor 1: Past Performance 75% Factor 2: Price 25%

1. PRICE (25%): The degree of importance of price will increase with the degree of equality of the past performance and experience offered, or when the price is so significantly high as to diminish the value of the technical superiority to the Government.

2. RELEVANT PAST PERFORMANCE (75%): This factor provides an assessment of the Government’s confidence in an offeror’s ability to fulfill the solicitation based on the offeror’s demonstrated record of past performance. The offeror will be evaluated on performance over the past five years relative to experience on similar projects and types of work.

Past performance evaluation will be based upon (1) customer satisfaction (2) compliance with federal, state, and local laws and regulations (3) Quality of Services: Demonstrated ability to perform services specifically relevant to the subject Performance work statement related techniques and conformance to good standards of workmanship.

In accordance with FAR 13.106-2(b)(3)(ii) evaluation may be based on the following: (a) contracting officer’s knowledge of and previous experience with the service being acquired; (b) customer surveys, and past performance questionnaire replies; (c) Contractor Performance Assessment Reporting System (CPARS); or (d) any other reasonable basis.

Offerors with no relevant past performance may not be evaluated favorably or unfavorably.

Past performance evaluation will be considered significantly more important than price.

Provide a word document with three (3) current and available references for relevant past performance details, to include a Contract Number, Total Dollar Amount, Point of Contact, and Telephone number.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(b) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

REGISTER OF WAGE DETERMINATIONS UNDER U.S. DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor

WAGE AND HOUR DIVISION WASHINGTON D.C. 20210

Wage Determination No.: 2015-4955 Daniel W. Simms, Director

Division of Revision No.: 23

Wage Determination Date of Last Revision: 06/30/2023

Note: Contracts subject to the Service Contract Act are generally required to pay at least the applicable minimum wage rate required under Executive Order 14026 or Executive Order 13658.

Executive Order 14026 generally applies to the contract: If the contract is entered into on or after January 30, 2022, or the contract is renewed or extended (e.g., an option is exercised) on or after January 30, 2022, the contractor must pay all covered workers at least $16.20 per hour (or the applicable wage rate listed on this wage determination, if it is higher), for all hours spent performing on the contract in 2023.

Executive Order 13658 generally applies to the contract: If the contract was awarded on or between…

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