E.4 Past Performance Questionnaire.docx

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Attached to
National Corrective Coding Initiative (NCCI) Federal contract opportunity
Solicitation number
75FCMC18R0046
Issued by
Department of Health and Human Services Centers for Medicare and Medicaid Services

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E.4 Past Performance Questionnaire

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Exhibit E.4 75FCMC18R0046 National Correct Coding Initiative Past Performance Cover Letter and Questionnaire

[COMPANY LETTERHEAD (Prime or subcontractor)]

Reference Name, Address and Contact information Date

SUBJECT: Request for Proposal, 75FCMC18R0046 – National Correct Coding Initiative (NCCI)

Dear _________________:

We are currently responding to the Centers for Medicare & Medicaid Services (CMS) Request for Proposal. The purpose of this contract is to support the National Medicare and Medicaid National Correct Coding Initiative (NCCI), a Center for Medicare and Medicaid Services (CMS) initiative to prevent improper payments and promote consistent coding for national programs.

There is an increased emphasis on past performance in the federal source selection process. CMS is requesting that customers and clients of Offerors provide the information as described within the attached questionnaire and return it to them for evaluation. We have identified you as one of our references and respectfully request that you complete and sign the attached questionnaire and then return it to CMS.

Questionnaires are due to CMS no later than ___________ (to be filled in by Offeror); however, we would appreciate an earlier response if at all possible.

We sincerely appreciate your cooperation in this matter.

Sincerely, Reference Name Title

DEPARTMENT OF HEALTH & HUMAN SERVICES

Centers for Medicare & Medicaid Services 7500 Security Boulevard, Mail Stop B3-30-03 Baltimore, Maryland 21244-1850

Office of Acquisition and Grants Management

SUBJECT: Request for Proposal, 75FCMC18R0046 – National Correct Coding Initiative (NCCI)

To Whom It May Concern:

The Centers for Medicare & Medicaid Services (CMS) very much appreciates your time and thoughtfulness in completing the attached questionnaire. The information obtained from this questionnaire will be utilized to evaluate the past performance of Offerors/Contractors who wish to be awarded a contract with CMS.

CMS may engage in exchanges with offerors regarding past performance information submitted to CMS in connection with the subject solicitation. If CMS engages in such exchanges, CMS may share information disclosed in this survey with the Offeror to whom it pertains, as permitted or required by the FAR. Otherwise, CMS will only share information from this survey outside the agency pursuant to a protective order or as otherwise required by law.

The questionnaire is arranged by general performance areas, e.g., quality of service/performance, cost control, timeliness, management, etc. Each area consists of a few basic questions relating to these aspects of performance with regard to the Offeror/Contractor with which you worked. Please complete the questionnaire as indicated on the form.

Finally, please sign your name and identify your position during your association with the referenced Offeror/Contractor. Once completed, please submit the questionnaire (PDF preferred) by email to:

Tracy Amos at Tracy.Amos@cms.hhs.gov

Thank you for taking the time to complete the questionnaire.

Sincerely, Michael Connors Contracting Officer

PAST PERFORMANCE QUESTIONNAIRE

CMS Solicitation No.: 75FCMC18R0046

(Company Being Evaluated) (Offeror)

Offeror/Contractor:___________________________
Address:___________________________
___________________________

Name of Contracting Activity:____________________________________________________ Brief Description of Work: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Contract Type:________________________________________________________________________ Total Contract Value:___________________________________________________________________ Performance Period:____________________________________________________________________ Please complete the following questionnaire about the Offeror/Contractor and indicate your responses in the blocks or columns, as appropriate. Numerical ratings are as indicated in the Rating Scale below. Other Ratings are as indicated in each block.

Rating Scale:

N/A
Not Applicable: Question does not apply to the contract discussed in this report
0
Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
1
Marginal: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
2
Satisfactory: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
3
Very Good: Performance meets contractual requirements and exceeds some to the Government/Business Entity’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective.
4
Exceptional: Performance meets contractual requirements and exceeds many to the Government/Business Entity’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

We request that you justify each of your ratings with a comment. Please be as specific in your comment as possible, especially in situations that warrant very high or very low ratings. Use extra pages as necessary or expand the form electronically as needed.

Q1. Quality: Did the Offeror demonstrate the execution of quality efforts resulted in effective performance outcomes for work activities?

Comments:
Rating:

Q2. Cost Control: Did the Offeror demonstrate the ability to ensure costs were within budget?

Comments:
Rating:

Q3. Schedule: Did the Offeror demonstrate the ability to consistently meet project milestones and deliverables on time?

Comments:
Rating:

Q4. Management: Did the Offeror demonstrate a past track record of notifying its contractors/customers of problems, remaining flexible and reliable, and being responsive to contract requirements and recommending solutions? How well did the Offeror match the qualifications of the key position, as described in the contract, with the person that filled the key position? Did the Offeror support key personnel so they were able to work effectively?

Comments:
Rating:

Q4. Utilization of Small Business: Did the Offeror demonstrate and implement an effective and efficient small/small disadvantaged business subcontracting plan?

Comments:
Rating:

Agency/Company COMPLETING Questionnaire

Agency/Company Name: ___________________________

Address: ___________________________

Signature of Individual Completing the Questionnaire: ____________________________________ Date

Name: ___________________________ Telephone No.: ________________________

Title: ___________________________ Email Address: ________________________

Source Selection Information – See FAR 2.101 and 3.104 Page | 4 image1.png

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