Questions_and_Answers_73351018Q0015.pdf

Questions and Answers for

Solicitation - 73351018Q0015

Q: Can SBA estimate the volume of individuals/applicants needed to be processed for SBA loans per year? What is that volume?

A: The estimated volume is 3000; however, when there is a disaster the volume may increase.

Q: Would SBA consider processing individuals/applicants during the application process at their offices if provided Livescans?

A: No, SBA will not process individual’s/applicants at our offices. The vendor must have nationwide electronic live scan capabilities to include Alaska Hawaii, Puerto Rico, and U.S Virgin Island.

Q: I am hoping to find out if there is an incumbent contractor currently performing these services or if this is a new requirement. If there is an incumbent, could you please provide the contract number?

A: Services are currently being provided by National Background Check Inc. under contract no. SBAHQ- 17-A-0013.

Q: Can SBA provide the approximate annual transaction volume for each of the sites?

A: Currently SBA cannot provide annual transaction volume for per site.

Q: What is the estimated total fingerprint volume for each year of the agreement, including option years

A: The estimated volume is 3000; however, when there is a disaster the volume may increase.

Q: Section C.5.0 Reference is made to five portals but there are only four listed: Office of Capital Access, Government Contracting and Business Development, Office of Disaster Assistance, Office of Investment. Can you provide the name of the fifth portal user?

A: There is should be six portals. (1) Office of Capital Access 912, (2) Office of Capital Access 1081, (3) Office of Surety Guarantees, (4) Office of Disaster Assistance, (5) Office of Investments, and (6) Government Contracting and Business Development

Q: Is SBA able to share now any functional IT/Security requirements for the portals?

A: Vendors must comply with FBI CJIS Outsourcing Security Policy. The systems must be compatible to allow SBA to access the portals.

Q: Section C5.0 Channeler must provide an SBA Accepted system for identification of portals. Can SBA elaborate on what is meant by SBA Accepted?

A: SBA must be able to identify each program office portal.

Q: Section C.6.0 In addition to the fixed locations described in the performance work statement, would the Government like the flexibility of mobile, on-demand locations (perhaps at SBA facilities) to be utilized for fingerprint collection?

A: No, SBA will not process individual’s/applicants at our offices. The vendor must have nationwide electronic live scan capabilities to include Alaska Hawaii, Puerto Rico, and U.S Virgin Island.

Q: Is a letter from the FBI stating that we are in good standing as an FBI channeler sufficient?

A: Yes, a letter from the FBI stating good standing is sufficient. The vendor must remain in good standing throughout the term of the agreement

Q: Section L.1(h) Regarding multiple awards, will SBA consider awards based on value provided, for example, the value associated with having more than the minimum number of required fixed locations and/or having the ability to use mobile sites to improve geographic coverage?

A: The SBA intends to make a single award.

Q: Section M.2.1 Shall bidders include FBI fees in their price proposals?

A: Yes, please break out both the vendor fees and FBI fees and provide total cost to process a finger print card.

Q: Section Solicitation Response Page 63 LPTA Evaluation Factor 1. What form of documentation of current functionality of online CHRI portals is preferred?

A: Vendors must comply with FBI CJIS Outsourcing Security Policy.

Q: Section L.2.1 – Verification of holding On-line CHRI portals. Can SBA please elaborate as to what offeror should provide in responses? Can you also please provide more details regarding the on-line CHRI portal? Can you please provide examples of information or documentation offerors could provide to verify this?

A: Vendors must comply with FBI CJIS Outsourcing Security Policy.