726 AMS Luggage X-Ray Machine SOW 15 Mar 2021.pdf

STATEMENT OF WORK

FOR

726th Air Mobility Squadron (AMS) 521st Air Mobility Operations Wing (AMOW) Passenger Luggage Screening X-Ray Machine

15 Mar 2021

CONTENTS

1. Introduction…

2. Background…

3. Objectives…

4. Description of Product

5. Contractor Support

6. Installation and Acceptance

7. Training

8. Place of Performance

9. Date of Delivery

1. Introduction: Air Mobility Command (AMC) requires passenger luggage x-ray machines to ensure AMC passenger service agents are not required to physically inspect/search all hand-carried items and checked luggage to meet United States Transportation Command (USTRANSCOM) and AMC passenger screening requirements. The 521st AMOW/TR intends to standardize the administrative and operational infrastructure to support all AMC Passenger Terminals, to include Spangdahlem AB, with the central management of passenger hand carried and checked luggage screening resources.

2. Background: 726 Air Mobility Squadron (AMS) is looking to procure 1 passenger luggage x-ray machine for the 726 AMS Passenger Terminal at Spangdahlem AB.

3. Objectives: The objective of this project is to procure and install 1 x-ray machine and must include a

12-month service contract and warranty after installation in addition to training for a minimum of two personnel.

4. Description of Product (Luggage X-Ray Machines):

4.1. The current x-ray machine sizes at the 726 AMS:

4.1.1. Overall Dimensions: (L-188 cm x W-103 cm x H-139.4 cm) or (L-74” x W-41” x H-55”)

4.1.2. Tunnel Size: (W-78 cm x H-58.3 cm) or (W-31” x H-23”)

4.2. The overall dimension restrictions are due to limited spaces within screening areas. 726 AMS needs larger tunnel entrance and exit sizes to accommodate large luggage associated with personnel in Permanent Change of Station status and oversized deployment style luggage during rotations. The overall dimensions size of the machine required is:

4.2.1. Length: Not greater than 368 cm or 145”

4.2.2. Width: Not greater than 165 cm or 65”

4.2.3. Height: Not greater than 183 cm or 72”

4.2.4. The x-ray machine tunnel size must be able to accommodate large size luggage, pelican cases, oversized items, outsized duffle bags, and DoD roller style deployment bags.

Minimum dimension for tunnel size required are 77 cm or 30.3” by 57 cm 22.4”.

4.3. The x-ray machines must include a 12-month service contract and warranty after installation in addition to training for a minimum of two personnel..

4.4. The x-ray machine shall be on the approved Air Cargo Screening Technology List (ACSTL) as a qualified TSA approved security program. However, the machine cannot be on the Grandfathered list, and expiring in December 2020.

4.5. X-ray machines must include:

4.5.1. TSA and/or European certification

4.5.2. Automatic detection of Explosives

4.7.3. Dual panel color monitors

4.5.3. Conveyor load of 220kg or 485lbs

4.5.4. High Resolution sensor technology

4.5.5. Enhancement of Images

4.5.6. Dual View x-ray system

4.5.7. Image Storage Capabilities

5. Contractor Support: The contractor shall provide all personnel, equipment, tools, materials, and replacement parts necessary to accomplish initial preventative/as-required maintenance for passenger luggage screening x-ray machines. Support will be for 12 months after acceptance of the luggage x-ray machine.

5.1. The contractor shall provide product lifecycle support to ensure the Government is always utilizing current contractor supported hardware and software.

5.2. The contractor shall provide full hardware and software warranty.

5.3. The contractor’s warranty shall include ongoing sustainment/maintenance that implements software patches, updates, and continuous functionality of the monitoring software.

5.4. The contractor shall identify additional hardware/software lifecycle options for future upgrades.

5.5. The contractor shall provide a copy of the initial radiation survey to the Passenger Terminal Point of Contact (POC), in contractor format, as well as affix a copy to the machine.

5.6. Inoperable x-ray machines Help Desk. The contractor shall respond and provide technical support within two hours of initial notification of an inoperable x-ray machine, Monday – Friday 0730 – 1630 (Central European Time).

5.7. On-location Preventive Maintenance and Restoration Services. The contractor shall provide all services between 0730 and 1630 (Central European Time), Monday through Sunday, as coordinated with the Passenger Terminal POC.

5.8. The contractor shall coordinate site visits to restore inoperable x-ray machines upon notification by the Passenger Terminal POC. X-ray machine operability shall be restored within 120 hours (5-days) of notification by the Government.

5.9. The contractor shall be responsible for obtaining and submitting required documentation with sufficient lead-time to obtain installation access approval prior to scheduled installation, preventive maintenance, or warrantee work.

6. Installation and Acceptances: The contractor shall provide all equipment and material for installation and acceptance. The contractor shall submit a detailed material list to the Government that will include manufacturer, model number, and quantity. No material shall be procured by the contractor until approved by the Government in writing. After approval, the contractor shall provide monthly material/inventory list that includes: manufacturer, model number, and quantity to the Government facility. In addition, the contractor shall be required to provide equipment warranties from the Original Equipment Manufacturer (OEM) if available from OEM.

6.1. The contractor shall inspect, conduct power tests, and other reasonable on arrival tests for all applicable equipment to minimize any schedule delays with faulty equipment and materials. The contractor shall notify the Government of any faulty material via telephone or written correspondence when identified.

6.2. The 726 AMS prefers commercial shipping to Spangdahlem AB.

6.3. The contractor shall serve as the warranty manager by tracking the applicable Government acceptance dates/receipt dates against the serial number of equipment.

6.4. The contractor shall coordinate and deliver installation equipment to the place of performance.

Provide machines upgrades or system software updates when available.

6.5. The contractor shall install all equipment and materials after an approved plan has been delivered to the Government.

6.6. The 726 AMS will consider acceptance completed when x-ray machines are operational, initial training is conducted and initial radiation survey is completed.

7. Training: The contractor shall develop and deliver operator training manuals and one page quick reference guides for all systems installed. The contractor shall conduct training upon installation of the equipment to the end-user at the Government site. The contractor shall prepare training course materials prior to conducting the training.

8. Place of Performance: Spangdahlem AB, Germany

9. Date of Delivery: Project completion shall be no later than five (5) months after date of award. Access to the project site for installation preparation activity is to be completed immediately after award of the contract