72051825R00001 - Communications Support Platform.pdf
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- 72051825R00001
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US Agency for International Development
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This is a Request for Proposals (RFP) issued by USAID/Ecuador seeking qualified Local Entities operating in Ecuador to provide rapid and flexible public outreach and communications services. The RFP contemplates a Cost Plus Fixed Fee (CPFF) completion type contract with one base year and three option years, for a total estimated cost of US $2,000,000.
The required services include marketing and communications, research and analytics, and event/audiovisual content/media services. Key requirements include strategic communications support, public relations campaigns, graphic design, social media strategy, SEO services, content creation, market research, event planning, translation services, photography and videography. The RFP uses a two-phase evaluation approach - Phase One requires a 7-page concept note and creative proposal (due February 3, 2025), followed by Phase Two for selected offerors to submit detailed technical and cost proposals. Key dates include: questions due January 9, 2025; post-solicitation conference on January 17, 2025; and Phase One submissions due February 3, 2025. The RFP is restricted to Local Entities pursuant to ADS 302.3.4.5(f), though subcontractor relationships are allowed. Award will be made without discussions to the responsible offeror whose proposal offers best value considering both price and non-price factors.
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U.S. Agency for International Development USAID/Peru Regional Office of Acquisition and Assistance (ROAA) La Encalada Avenue, cuadra 17 Monterrico – Surco
Lima 33, Peru
Issue Date: December 23, 2024 Closing Date for Questions: January 09, 2025 Post Solicitation Conference: January 17, 2025, 10:00 a.m. (Ecuador time) Closing Date for Phase 1 Submissions: February 03, 2025, 12:00 p.m. (Ecuador time)
SUBJECT: Request for Proposals (RFP) No. 72051825R00001, USAID/Ecuador – Communications Support Platform
Dear Prospective Offerors:
The Government of the United States (the “Government”) through its Agency for International Development/Ecuador (“USAID/Ecuador”) is seeking proposals from qualified Local Entities operating in Ecuador to provide rapid and flexible public outreach and communications services to USAID/Ecuador as described in Section C of this solicitation.
Eligibility is restricted to Local Entities pursuant to ADS 302.3.4.5 (f). While USAID plans to make a single award to one successful offeror, USAID welcomes submissions from companies proposing pre-planned subcontractor relationships that supplement the prime recipient’s capabilities.
USAID anticipates awarding a Cost Plus Fixed Fee (CPFF) completion type contract to cover the services contained in the Statement of Work. The Government contemplates one base year and three option years for a total estimated cost of US $2,000,000.00.
This procurement will follow FAR 15 procedures. USAID intends to make an award without discussions to the responsible Offeror whose proposal offers the best value, considering both price and non-price factors.
Proposals must be submitted to USAID/Ecuador on or before the closing date and time stated above, to the email addresses designated in Section L for receipt of proposals. Late and incomplete proposals will not be accepted.
Any questions regarding the RFP requirements must be addressed through limasolicitations@usaid.gov copying the A&A Specialist Klever Tipán via email at ktipan@usaid.gov no later than the submission deadline set forth above.
Offerors should express interest by January 9, 2024, 12:00 p.m, in participating in the post solicitation conference slated for January 17, 2025, at 10 am (Ecuador time). Additional meeting details will be shared 48 hours before the conference.
Offerors should periodically check www.sam.gov for updates to this solicitation. The issuance of this RFP in no way obligates USAID to award a contract nor does it commit USAID to pay any cost incurred in the preparation and submission of a proposal.
Thank you for your interest. We look forward to receiving and reviewing your proposals.
Sincerely, Joseph Terrazas Regional Contracting Officer USAID/Peru mailto:limasolicitations@usaid.gov mailto:ktipan@usaid.gov http://www.sam.gov/
RFP #72051825R00001
USAID/Ecuador – Communications Support Platform
Table of Contents
PART 1 – THE SCHEDULE
SECTION B - SUPPLIES OR SERVICES AND PRICES
SECTION C - DESCRIPTION / OBJECTIVES / SPECIFICATIONS
SECTION D - BRANDING AND MARKING
SECTION E - INSPECTION AND ACCEPTANCE
SECTION F - DELIVERIES OR PERFORMANCE
SECTION G - CONTRACT ADMINISTRATION DATA
SECTION H - SPECIAL CONTRACT REQUIREMENTS
PART II – CONTRACT CLAUSES
SECTION I - CONTRACT CLAUSES
SECTION J - LIST OF ATTACHMENTS
PART IV – REPRESENTATIONS AND INSTRUCTIONS
SECTION K - REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS
SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS
SECTION M - EVALUATION FACTORS FOR AWARD
PART 1 – THE SCHEDULE
SECTION B - SUPPLIES OR SERVICES AND PRICES
B.1 PURPOSE
The purpose of the Contract is to provide rapid and flexible public outreach and communication services to USAID/Ecuador.
B.2 CONTRACT TYPE
This is a cost plus fixed fee (CPFF) completion contract. For the consideration set forth below, the Contractor must achieve the performance objectives and deliverables or outputs described in this contract.
B.3 ESTIMATED COST, FIXED FEE, AND OBLIGATED AMOUNT
(a) The estimated cost for the performance of the work required hereunder, exclusive of fixed fee, is $TBD. The fixed fee, if any, for the contract period is $TBD. The total estimated cost plus fixed fee is $TBD.
(b) Within the estimated cost plus fixed fee specified in paragraph (a) above, the amount currently obligated and available for reimbursement of allowable costs incurred by the Contractor (and payment of fee) for performance of the contract period hereunder is $TBD. The Contractor must not exceed the aforementioned obligated amount.
B.4 CONTRACT BUDGET AND CEILINGS
The following itemized budget sets forth the estimates for individual line items of cost:
ITEM Base Year
Option 1 Option 2 Option 3 Total
PROGRAM COSTS
INDIRECT COSTS
TOTAL ESTIMATED COST
FIXED FEE
TOTAL ESTIMATED COST PLUS FIXED FEE
The amounts in the above cost categories may not be adjusted without a written modification signed by the Contracting Officer. The Contractor must not bill any amounts against this contract in excess of the amounts specified for each line item.
B.5 INDIRECT COSTS
Payment will be made in accordance with FAR Clause 52.232-1, Payments (APR 1984).
B.5.1 NEGOTIATED INDIRECT COST RATE (NICRA)
a) Pending establishment of revised provisional or final indirect cost rates, allowable indirect costs shall be reimbursed on the basis of the following negotiated provisional or predetermined rates and the appropriate bases.
Description Rate Base Type Period
TBD % 1/ 1/ 1/
1/Base of Application Type of Rate:
Period:
For Major Subcontractor(s):
Pending establishment of revised provisional or final indirect cost rates, allowable indirect costs will be reimbursed based on the following negotiated provisional or predetermined rates and the appropriate bases:
Description Rate Base Type Period
TBD % 1/ 1/ 1/
1/Base of Application:
Type of Rate: Predetermined Period:
[“Major Subcontractor” is a subcontractor that is performing 20% or more of the contract, or is deemed critical by the offeror in achieving the objectives and tasks in the contract.]
b) The Contractor will make no change in its established method of classifying or allocating indirect costs without the prior written approval of the Contracting Officer.
B.5.2 THE DE MINIMIS RATE
a) Offerors who do not have a negotiated indirect cost rate (NICRA) may elect to use the de minimis rate of 10% of modified total direct cost (MDTC).
b) Modified Total Direct Cost (MTDC) means all direct salaries and wages, applicable fringe benefits, materials and supplies, services, travel, and up to the first $25,000 of each subaward (regardless of the period of performance of the subawards under the award).
B.5.3 OTHER
Offerors may propose indirect cost rates other than the NICRA or the De Minimis, provided they are prepared in accordance with FAR 31.203 or use the direct cost allocation method as prescribed in 2 CFR 200.405 (d).
B.5.4 SUB-AWARDS
Indirect cost rates between the prime and subrecipients must be established in accordance with 2 CFR 200.332(a)(4).
B.6 PAYMENT
B.6.1 Payment will be made in accordance with FAR Clause 52.232-1, Payments (APR 1984).
B.6.2. The Contractor may earn and be paid all or a portion of the total fee based on completed deliverables under this contract. Payment of the Contractor’s fee is tied to the accomplishment of objectives, deliverables, or outputs described in Sections C and F.
Definite goals or targets must be achieved, and end products must be completed, delivered, and accepted by USAID during the period of performance and within the total estimated cost as a condition for payment of the entire fixed fee.
The Offerors must propose a fixed fee schedule tied to the objectives and deliverables or outcome for Government review and acceptance. The fixed fee schedule will become part of the contract upon award. Payment of fixed fee will be in accordance with FAR 52.216-8.
[Illustrative Fee Table to be completed by the Offeror and incorporated into the award in accordance with Section L]:
Performance Objective/Deliverable/O utcome
Achievement Threshold/Delivery Schedule
Percentage of Fee Fixed Fee ($) Amount for Payment
Deliverables for Year 1 TBD by the contractor TBD TBD
Deliverables for Year 1 TBD TBD TBD
Deliverables for Year 1 TBD TBD TBD
Upon successful completion of a performance objective/deliverable/outcome, the Contractor must provide evidence of its achievement to the Contracting Officer’s Representative (COR) and the Contracting Officer (CO). Upon COR receipt and written acceptance, the Contractor must submit an invoice for the amount of the associated fee including evidence of completion of the deliverables for which fee is claimed. The total amount of fee payable upon completion of all contract requirements will be set at the time of award and does not vary with actual cost.
In the event of discontinuance of the work, both parties must – in accordance with FAR 52.249-6 “Termination (Cost Reimbursement) - redetermine the fixed fee equitably to reflect the reduction in the work actually performed. The amount by which such fee is less than, or exceeds, payments previously made on account of the fee must be paid to, or repaid by the Contractor, as applicable.
B.7 REIMBURSABLE COSTS
Costs allowable will be limited to reasonable, allocable, and necessary costs determined in accordance with FAR 31 (Contract Cost Principles and Procedures), FAR 52.216-7 Allowable Cost and Payment, FAR 52.216-8 Fixed Fee, FAR 52.232-20 Limitation of Cost, FAR 52.232-22, Limitation of Funds, if applicable, and AIDAR 752.7003 Documentation for Payment.
[END OF SECTION B]
SECTION C - DESCRIPTION / OBJECTIVES / SPECIFICATIONS
C.1 TITLE OF ACTIVITY
The title of this contract is “USAID/Ecuador Communications Support Platform.”
C.2 PURPOSE
USAID/Ecuador is establishing a national level contract to provide rapid and flexible public outreach and communications services.
These services will enable the USAID/Ecuador to design, organize, and execute public awareness events, campaigns, and outreach initiatives more effectively. The aim is to enhance the impact of USAID’s work in Ecuador by amplifying its visibility. Additionally, these efforts aim to increase awareness of development challenges and encourage support from the government, civil society, and private sector partners to collaboratively tackle these challenges alongside
USAID.
C.3 GENERAL BACKGROUND AND COUNTRY CONTEXT
Ecuador, among the world's top ten megadiverse countries, boasts the Amazon rainforest, Andean paramos, cloud forests, and the Galapagos Islands. Despite its middle-income status, Ecuador faces economic disparities, particularly affecting rural and marginalized communities. Development challenges include strengthening democratic structures, protecting and conserving the country’s natural heritage, supporting sustainable livelihoods, and addressing social and economic inequalities.
USAID works to create a more democratic, sustainable, inclusive, and prosperous Ecuador. USAID/Ecuador partners with the Government of Ecuador, civil society, and marginalized groups to address these issues, focusing on inclusive governance, biodiversity conservation,economic revitalization, integration of migrant population and host communities, disaster response, and citizen engagement. Through these efforts, USAID aims to empower Ecuadorians and promote inclusive sustainable development.
The Communications Support Platform will serve a wide range of audiences, including the general public, local government agencies and authorities, and various stakeholders and beneficiaries of USAID projects across Ecuador.
C.4 PROGRAMMATIC OBJECTIVES
The public outreach and communications services provided by the Contractor to USAID/Ecuador support the following objectives:
Objective 1: Improve the ability of USAID to carry out outreach and communications activities by providing crucial strategic, creative, technical, and logistical support.
Objective 2: Increase the understanding of USAID’s work in the country while also boosting awareness and affinity for the USAID brand.
Objective 3: Increase engagement with USAID among key and influential audiences; government authorities; project beneficiaries; journalists; implementing partners; indigenous, marginalized, and underserved populations; civil society;
and other stakeholders.
Objective 4: Improve awareness of – and influence perceptions and attitudes toward – development challenges among target audiences.
Objective 5: Increase the quantity and quality of media coverage of USAID activities.
C.5 TASKS
Services are expected to be made available to USAID/Ecuador upon their request. USAID expects the Contractor to efficiently manage and execute multiple assignments simultaneously, adhering to established timelines. Each service must be offered in English and Spanish. The Contractor must have the ability to provide translation services for Indigenous languages and adapt communications to be accessible for persons with disabilities, as needed.
The Contractor will provide comprehensive logistical, creative, and technical support. This support will encompass a broad spectrum of tasks under the following service categories: marketing and communications, research and analytics, and Event, Audiovisual Content , and Media Services.
Task demands will be tailored to meet specific programmatic needs and local requirements of USAID/Ecuador, aligned strategically with the country’s unique objectives.
Tasks include, but are not limited to:
C.5.1. Marketing and Communications
Communications Strategy Execution and Support: The Contractor will provide specialized support to USAID’s Development Outreach and Communications (DOC) team in the development of communications strategies and plans for a variety of actors, including other USAID awardees and program beneficiaries.
Public Relations (PR): The Contractor will design and execute public relations campaigns that align with broader communication strategies. This will also include creating and disseminating press releases on behalf of USAID for events, statements, and announcements. The Contractor must maintain good relationships with the press on behalf of USAID, facilitating media engagement for events, announcements, and press conferences. The contractor will work with the DOC team to place USAID mission stories in local media (radio, TV, digital, Out of Home (OOH), and print) to garner attention and raise awareness about USAID’s work.
Graphic Design: The Contractor will provide comprehensive graphic design services tailored to enhance USAID’s visibility and impact across multiple platforms. This will comprise of the creation and design of a wide array of digital and print materials, including but not limited to:
● Branding and identity development for events
● Design and production of high-resolution materials o Print materials: brochures, posters, flyers, banners, business cards, briefing materials, etc.
o Digital materials: social media content, digital Ads, websites, e-books, etc.
● Infographics and visuals that succinctly convey complex information and data
● Website design elements
● Presentation design (i.e. Google slides, Microsoft PowerPoint, etc.)
● Video and animation production
● Photography editing and retouching
Social Media: The Contractor will create and propose a comprehensive social media strategy, inclusive of specific targeted campaigns that leverage free and paid advertising channels. USAID will manage social media accounts directly. Contractor responsibilities will include:
● Social media strategy development, including content strategy, content creation, dissemination, supervision, and analysis, tailored to each social media platform
● Influencer management for social media campaigns
● Planning and executing paid social media spots
● Provide monthly reporting of USAIDs social media performance (i.e. content reach, audience demographics and growth, content efficiency, recommendations)
● Monitoring and reporting on partner’s and other stakeholder’s social media content and performance
● Monitoring and reporting on social media trends through social listening tools
Search Engine Optimization (SEO): The Contractor will provide SEO services to optimize the digital presence of USAID’s social media outlets, posts, tweets, and websites within search engines, with the aim to enhance the visibility and accessibility of USAIDs digital content.
Writing, Publications, and Media Support: The Contractor will deliver high-quality, engaging content suitable for a variety of formats, both digital and print, for distribution in high traffic outlets. This includes content writing, speechwriting services (including but not limited to drafting, editing, and revising speeches), design and diagramming, editing and proofreading, and publication management. All publication submissions must be preauthorized by USAID.
Writing and Text Editing Capabilities: The Contractor will provide comprehensive content development services, including copy editing, content editing, and subject matter expert editing. Services will be available on an as needed, on demand basis in both English and Spanish. The Contractor will provide content for newsletters, online bulletins, and other documents as requested, ensuring alignment with The Chicago Manual of Style (or another standard as directed).
Collateral Material Production Support: The Contractor will design, source, supply, and distribute branded and marked USAID materials, ensuring that all materials consistently reflect USAID’s identity and messaging objectives.
Such materials include clothing, flashlights, hats, bottles, pens, pins, bags, backpacks, business cards, and other promotional materials.
Crisis Communications: The Contractor will develop and implement mitigation plans, protocols, and responses to events, threats, and crises – including misinformation campaigns – that could harm USAID's reputation.
C.5.2. Research and Analytics
Market Research, Data Gathering, Analysis, and Reporting: The Contractor will be tasked with a broad range of responsibilities designed to gather insights, measure impact, and guide strategic decision making. These include, but are not limited to:
● Focus group organization and management
● Data and metrics collection
● Design and conduct studies
● Analyze/audit the effectiveness of current communication activities
● Conduct qualitative and quantitative market research
● Targeted evaluations on specific topics or areas of interest
Public Perception Assessment: The Contractor will employ a variety of methods to capture sentiment, perceptions, and feedback of the public and specific stakeholder groups. This includes, but is not limited to:
● Conducting qualitative research to gather insights from target audiences
● Facilitating focus groups to explore perceptions and attitudes in depth
● Utilizing social listening tools and techniques to analyze public sentiment and trends
Media Analytical Support: The Contractor will utilize a range of analytical tools and methodologies to assess traditional and digital social media content, audience engagement, channel segmentation, and brand audits to generate actionable insights on public sentiments and perceptions, including identifying thematic messages, mitigate misinformation, and assess influence.
C.5.3. Event, Audiovisual Content , and Media Services
Event Planning: The Contractor is responsible for the organization and execution of both in-person and virtual events, such as campaign events and other related activities. Responsibilities include, but are not limited to:
● Venue and virtual platform selection and management (including live/Wi- Fi/streaming/zoom/etc.
connectivity)
● Logistics coordination, including venue set up, technology support, translation (including simultaneous translation)
● Creation of engaging backdrops and staging
● Management of event logistics such as protocol support, designing and delivering invitations, managing RSVPs
(domestic and international), note taking, coverage (provision of supplemental staffing), catering, decor, travel and logistics for invitees, and facilitation as required
Translation and Interpretation: The Contractor will provide a wide range of translation and interpretation services, including simultaneous translation (and necessary equipment), across various languages (English, Spanish, Indigenous languages) and sign language. These services must be available on demand, especially for requests with short notice and with quick turnaround times.
Media Allocations: The Contractor will plan, purchase, execute, coordinate, and manage media allocations across various channels, including radio, TV, social media, out of home advertising (OOH), press, magazines, and digital media.
Videography Services: The Contractor will provide videography services as needed across all communication materials. This includes, but is not limited to:
● Event and other activity filming, including drone footage when applicable
● Pre- and post-production processes and products
● Creation of short and medium length videos, video-books, animations, etc.
● Video editing of various content
● Captioning services (subtitles, closed captioning, and/or text inclusion)
● Management of video releases and permissions
● Sourcing of stock video footage as needed
Photography Services: The Contractor will provide a broad range of photography services, including, but not limited to:
● Coverage for events, field visits, and other activities
● Pre- and post-production processes and products
● Captioning services (subtitles, closed captioning, and/or text inclusion)
● Management of photo releases and permissions
● Source stock photography, with appropriate licenses and rights for USAID use, from libraries such as
Shutterstock and Getty Images
● Cataloging and file organization
[END OF SECTION C]
SECTION D - BRANDING AND MARKING
D.1 BRANDING AND MARKING
The Contractor must comply with the requirements of the policy directives and required procedures outlined in USAID Automated Directive System (ADS) 320.3.2 “Branding and Marking” at https://www.usaid.gov/about-us/agency-policy/series-300/320 and USAID "Standard Graphic Manual" available at http://www.usaid.gov/branding/gsm or any successor branding policy.
D.2 AIDAR 752.7009 – MARKING (JAN 1993)
(a) It is USAID policy that USAID-financed commodities and shipping containers, and project construction sites and other project locations be suitably marked with the USAID emblem. Shipping containers are also to be marked with the last five digits of the USAID financing document number. As a general rule, marking is not required for raw materials shipped in bulk (such as coal, grain, etc.), or for semi-finished products which are not packaged.
(b) Specific guidance on marking requirements must be obtained prior to procurement of commodities to be shipped, and as early as possible for project construction sites and other project locations. This guidance will be provided through the cognizant technical office indicated on the cover page of this Contract, or by the Mission Director in the Cooperating Country to which commodities are being shipped, or in which the project site is located.
(c) Authority to waive marking requirements is vested with the Regional Assistant Administrators, and with Mission
Directors.
(d) A copy of any specific marking instructions or waivers from marking requirements are to be sent to the Contracting Officer; the original must be retained by the Contractor.
D.3 BRANDING IMPLEMENTATION AND MARKING PLAN
The final approved Branding Implementation and Marking Plan will be incorporated in this Contract as an Attachment.
MARKING EXCEPTIONS - Pursuant to 2 C.F.R. § 700.16(h)(2) and ADS 320.2.c, the Contracting Officer has the authority to approve – in consultation with the Mission Director, Technical Office and Resident Legal Officer – exceptions to the USAID marking requirements.
[END OF SECTION D]
https://www.usaid.gov/about-us/agency-policy/series-300/320 http://www.usaid.gov/branding/gsm
SECTION E - INSPECTION AND ACCEPTANCE
E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE
The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR “52.252-2 CLAUSES INCORPORATED BY REFERENCE,” with the same force and effects as if they were given in full text. in Section I of this Contract. Full text of the FAR clauses is available at https://www.acquisition.gov/far.
FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1)
NUMBER TITLE Date
FAR 52.246-4 INSPECTION OF SERVICES-FIXED PRICE (AUG 1996)
E.2 INSPECTION AND ACCEPTANCE
USAID inspection and acceptance of services, reports and other required deliverables or outputs shall take place at principal place of performance or at any other location where the services are performed and reports and deliverables or outputs are produced or submitted. The designated Contracting Officer's Representative (COR) listed in Section G has been delegated authority to inspect and accept all services, reports and required deliverables or outputs.
[END OF SECTION E]
https://www.acquisition.gov/far https://www.acquisition.gov/far/52.246-4
SECTION F - DELIVERIES OR PERFORMANCE
F.1 PERIOD OF PERFORMANCE
The estimated period of performance is initially one year, with the option to extend for up to four additional one-year periods, totaling four years.
The period of performance is as follows:
● BASE YEAR: from TBD to TBD
● OPTION YEAR 2: from TBD to TBD
● OPTION YEAR 3: from TBD to TBD
● OPTION YEAR 4: from TBD to TBD
F.2 PLACE OF PERFORMANCE
The place of performance under this Contract is the Republic of Ecuador.
F.3 KEY PERSONNEL
The following positions are designated as Key Personnel for this contract:
Title Name Project Director [TBD] Finance and Compliance Manager [TBD]
The individuals specified above are considered to be essential to the work performed under this contract. Prior to replacing the specified individuals, the Contractor must immediately notify both the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) reasonably in advance and must submit written justification (including proposed substitution) in sufficient detail to permit evaluation of the impact on the contract. No replacement of Key Personnel may be made by the Contractor without written consent of the Contracting Officer.
F.3.1. Key Personnel Requirements
The following are the requirements for the Key Personnel under this contract:
Project Director (PD) The Project Director (PD) is the principal liaison between USAID and the Contractor and will provide vision, technical direction, leadership, and oversight of contract activities. The PD must be the direct contact for solutions, as well as the individual bearing primary responsibility for technical aspects of contract performance, personnel recruitment, reporting, and other contract oversight and management requirements. A full-time PD is expected to be assigned to administer the Contract, and the PD must be “on-call” (available after hours in cases of emergencies), and they must be prepared and able to respond to USAID quickly. The PD is expected to be based in Ecuador, unless a compelling reason is presented to, and approved by, USAID.
Specifically, the PD will:
● Respond to requests and work collaboratively and often with USAID/Ecuador, field project managers, technical officers, and Contracting Officers.
● Meet and consult regularly with the USAID/Ecuador, Contracting Officer Representative (COR), Contracting Officer (CO), and Development Outreach & Communications (DOC) team.
● Develop and execute outreach and communications strategies for requests under the contract.
● Ensure the strategies are aligned with USAID’s overarching communications strategies.
● Ensure that the project activities are of high quality and adhere to USAID’s policies and procedures on branding and marking.
● Oversee activities from inception through completion, within expected timelines.
● Monitor and evaluate the effectiveness and efficiency of the activities and ensure the activities implemented meet the goals and objectives of the contract.
● Report to USAID’s COR and CO in accordance with USAID reporting requirements.
● Ensure quality and control methods are applied in a consistent and transparent manner for all contracted tasks and functions.
● Maintain awareness of and ensure all materials and products are in line with USAID’s Automated Directives
System (ADS) 320 Branding and Marking requirement.
● Ensure all Contractor staff, consultants, and subcontractors are familiar with USAID Mission websites, social media platforms, and portfolio of projects, as well as USAID Graphic Standards Manual and Partner Co-Branding Guide.
The minimum qualifications for this position are:
● Proven knowledge of designing, planning, and implementing integrated media and public relations campaigns, digital marketing, quantitative and qualitative market research, and event organizing.
● At least 8 years of experience in both project management and outreach and communications, with a focus on designing and executing effective communications strategies and campaigns.
● A Bachelor’s Degree in a relevant field – such as Communications, Project Management, International Relations, Public Relations, Public Administration, Business Administration, – is required.
● Experience working for private sector companies, developing communication campaigns from conception to implementation (including online and offline media buying)
● Experience working with market research firms and event planning teams
● Fluency in English and Spanish
● Preferred but not required qualifications:
● Experience with national government or non-governmental organizations, U.S. Government agencies, international donors, or other multilateral agencies.
● Demonstrated senior-level leadership (e.g., Account Director, Chief of Party, Project Director, or Deputy
Director) to programs of similar magnitude and complexity.
Finance and Compliance Manager The Finance and Compliance Director (FCM) will be responsible for managing internal operations related to USAID activities, including personnel and financial administration. They will ensure efficient operation by performing clerical tasks and overseeing various projects.
Specifically, the FCM will:
● Oversee and manage all aspects of financial administration, including bookkeeping, conducting audits, managing accounting processes, and handling accounts receivable to ensure financial integrity and solvency
● Support the Project Director with administrative tasks as needed
● Ensure compliance with USAID regulations and organizational policies in all administrative and financial processes
● Prepare regular reports on financial status, project progress, and personnel matters
The qualifications for this position are:
● Experience in managing financial and administrative functions
● Strong organizational and leadership capabilities
● Excellent communication and interpersonal skills https://www.usaid.gov/about-us/agency-policy/series-300/320 https://www.usaid.gov/about-us/agency-policy/series-300/320 https://www.usaid.gov/about-us/agency-policy/series-300/320 https://www.usaid.gov/sites/default/files/2022-05/USAID_GSM-02_04_2020.pdf https://www.usaid.gov/sites/default/files/2022-05/USAID_GSM-02_04_2020.pdf
● Knowledge of financial and administrative software
● Familiarity with USAID regulations is an asset
● A Bachelor’s Degree in a relevant field – such as Accounting, Finance, Business Administration, Project
Administration – is required
● A minimum of 8 years of professional experience in financial management, compliance, and administrative functions is essential
F.4 DELIVERABLES AND REPORTS
All deliverables that result from a USAID Mission request are the property of USAID and as such must be delivered to the COR upon finalization. Deliverables may include, but are not limited to:
a) Press Releases
b) Media kits
c) Video and animation footage and products
d) Photographic content
e) Social media content
f) Website content
g) Newsletters
h) Publications
i) Event planning materials
j) Print materials such as brochures, posters, flyers, banners, business cards, briefing materials, etc.
k) USAID branded promotional materials
l) Reports from research and analytics
m) Search Engine Optimization (SEO) analytics
n) Quarterly financial reports
o) Media reports (metrics on content reach, audience engagement, content efficiency, traffic measurements, trending tags, thematic messages, and misinformation) as needed
The following reporting is required under this contract:
● Annual Report: A report must be prepared and submitted to the COR at the end of each contract year that provides a detailed overview of actions performed under this contract, including, but not limited to a summary of Mission activities during the life of the contract and annual financial reporting. This report must be submitted to the COR no later than 45 calendar days after the end of the Contract year.
F.5 CONTRACT PERFORMANCE MONITORING APPROACH
The Contractor must maintain clear and frequent communication channels with the CO and the COR. The CO and the COR will provide continuous monitoring of contract performance, including periodic and ad-hoc oversight meetings. At a minimum, the Contract PD and the COR must be present at these meetings, along with other members of the Contractor and subcontractor management team, as needed. Presentations of reports, data, and solutions to gaps may be requested. The format of these meetings may be:
1) in person;
2) via video conference;
3) via teleconference; or
4) via another acceptable method.
[END OF SECTION F]
SECTION G - CONTRACT ADMINISTRATION DATA
G.1 ADMINISTRATIVE CONTRACTING OFFICE:
(a) The Administrative Contracting Office is:
Regional Office of Acquisition & Assistance (ROAA) USAID/Peru La Encalada Cdra. 17, Santiago de Surco, Lima, Peru 15023
(b) The Contractor assumes the sole responsibility to inform the Contracting Officer of any requests that will affect any and all sections of the contract.
G.2 CONTRACTING OFFICER’S & AUTHORITY
The Contracting Officer (CO) is the only person authorized to make or approve any changes in the requirements of this Contract and notwithstanding any provisions contained elsewhere in this Contract, the said authority remains solely in the Contracting Officer. In the event the Contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the Contract terms and conditions, including price and fee.
All questions concerning the administration of this Contract will be sent to the Contracting Officer. It is the responsibility of the Contractor to inform the Contracting Officer of requests that affect any and all sections of this Contract.
G.3 CONTRACTING OFFICER REPRESENTATIVE (COR)
The Contracting Officer’s Representative for this contract will be appointed by the Contracting Officer prior to the time of award and designated here. The Contractor will be provided a copy of the COR designation letter. The COR operates from USAID/Ecuador. The Alternate COR will only act during the absence of the COR.
TBD…
G.4 TECHNICAL DIRECTION/RELATIONSHIP WITH USAID
(a) Technical Directions is defined to include:
● Written directions to the Contractor which fill in details, suggest possible lines of inquiry, or otherwise facilitate completion of work.
● Provision of written information to the Contractor which assists in the interpretation of drawings, specifications, or technical portions of the work statement.
● Review and, where required, provide written approval of technical reports, drawings, specifications, or technical information to be delivered. Technical directions must be in writing, and must be within scope as detailed in Section C.
(b) The Contracting Officer, by separate designation letter, authorizes the Contracting Officer’s Representative (COR) to take any or all action with respect to the following which could lawfully be taken by the Contracting Officer, except any action specifically prohibited by the terms of the Contract:
● Assure that the Contractor performs the technical requirements of the Contract in accordance with the Contract terms, conditions, and specifications.
● Perform or cause to be performed, inspections necessary in connection with (a) above and require the Contractor to correct all deficiencies; perform acceptance for the Government.
● Maintain all liaison and direct communications with the Contractor. Written communications with the Contractor and documents will be signed as "Contracting Officer’s Representative” with a copy furnished to the Contracting Officer.
● Issue written interpretations of technical requirements of Government drawings, designs, and specifications.
● Monitor the Contractor's production or performance progress and notify the Contractor in writing of deficiencies observed during surveillance, and direct appropriate action to effect correction. Record and report to the Contracting Officer incidents of faulty or nonconforming work, delays, or problems.
● Obtain necessary security clearance and appropriate identification if access to Government facilities is required.
If to be provided, ensure that Government furnished property is available when required.
● Technical direction for the Contract will be provided to the COR. The COR, with assistance from appropriate USAID expertise, will be responsible for monitoring the quality and effectiveness of Contractor’s performance toward achieving performance targets and contract results.
LIMITATIONS: The COR is not empowered to award, agree to, or sign any contract (including delivery or purchase orders) or modifications thereto, or in any way to obligate the payment of money by the Government. The COR may not take any action which may impact on the Contract schedule, funds, scope or rate of utilization of level of effort (LOE). All contractual agreements, commitments, or modifications which involve prices, quantities, quality, and schedules may be made only by the Contracting Officer.
(c) In the separately issued COR designation letter, the CO designates an alternate COR to act in the absence of the designated COR, in accordance with the terms of the letter.
(d) Contractual Problems - Contractual problems, of any nature, that may arise during the life of the Contract must be handled in conformance with specific public laws and regulations (i.e. Federal Acquisition Regulation and Agency for International Development Acquisition Regulation). The Contractor and the COR will bring all contracting problems to the immediate attention of the Contracting Officer. Only the Contracting Officer is authorized to formally resolve such problems. The Contracting Officer will be responsible for resolving legal issues, determining contract scope, and interpreting contract terms and conditions. The Contracting Officer is the sole authority authorized to approve changes in any of the requirements under the Contract. Notwithstanding any clause contained elsewhere in this Contract, the said authority remains solely with the Contracting Officer. These changes include but will not be limited to the following areas: scope of work, price, quantity, technical specifications, delivery schedules, and contract terms and conditions. In the event the Contractor affects any changes at the direction of any other person other than the Contracting Officer, the change will be considered to have been made without authority.
(e) Failure by the Contractor to report to the Administrative Contracting Office any action by the Government considered to be a change, within the specified number of days contained in FAR 52.243-7 (Notification of Changes), waives the Contractor's right to any claims for equitable adjustments.
(f) In case of a conflict between this Contract and the COR designation letter, the Contract prevails.
G.5 PAYMENT OFFICE
The paying office for this Contract is:
USAID/Peru Regional Financial Management Office USAID/Peru La Encalada Cdra. 17, Santiago de Surco Lima, Peru 15023
Email: lvouchers@usaid.gov mailto:lvouchers@usaid.gov
G.6 ACCOUNTING AND APPROPRIATION DATA
[To be determined at award]
[END OF SECTION G]
SECTION H - SPECIAL CONTRACT REQUIREMENTS
H.1 LIMITATION ON SUBCONTRACTING TO NON-LOCAL ENTITIES (May 2012)
(a) Applicability. This clause applies to (i) contracts that have been awarded to those local entities under the authority of and as defined in Section 7077 of Public Law 112- 74, the Consolidated Appropriations Act, 2012 (P.L. 112-74), also known as "Local Competition Authority" and (ii) contracts awarded to local entities (as defined in Section 7077 of Public Law 112-74) under the authority at AIDAR 706.302-70.
(b) By submission of an offer and execution of a contract, the Offeror/Contractor agrees that in performance of the Contract for—
(1) Services (except construction), at least 50 percent of the cost of contract performance incurred for personnel must be expended for employees of the prime/local entity.
(2) Supplies (other than procurement from a non-manufacturer of such supplies), the prime/ local entity concern must perform work for at least 50 percent of the cost of manufacturing the supplies, not including the cost of materials.
(3) General construction, the prime/ local entity concern will perform at least 15 percent of the cost of the Contract, not including the cost of materials, with its own employees.
(4) Construction by special trade contractors, the concern will perform at least 25 percent of the cost of the Contract, not including the cost of materials, with its own employees.
(c) By submission of an offer and execution of a contract, the Offeror/Contractor represents that it is an individual, a corporation, a nonprofit organization, or another body of persons that—
(1) Is legally organized under the laws of Ecuador;
(2) Has as its principal place of business or operations in Ecuador; and
(3) Is--
(A) majority owned by individuals who are citizens or lawful permanent residents of Ecuador; and
(B) managed by a governing body the majority of whom are citizens or lawful permanent residents of Ecuador.
(d) For purposes of this clause, “majority owned” and “managed by” include, without limitation, beneficiary interests and the power, either directly or indirectly, whether exercised or exercisable, to control the election, appointment, or tenure of the organization's managers or a majority of the organization's governing body by any means.
(END OF PROVISION)
H.2 302.3.5.19 USAID-FINANCED THIRD-PARTY WEB SITES (November 2017)
(a) Definitions:
“Third-party websites” Sites hosted in environments external to USAID boundaries and not directly controlled by USAID policies and staff, except through the terms and conditions of a contract.
Third-party Web sites include project sites.
(b) The Contractor must adhere to the following requirements when developing, launching, and maintaining a third-party Web site funded by USAID for the purpose of meeting the project implementation goals:
(1) Prior to Web site development, the Contractor must provide information as required in Section C-Statement of Work of the contract (including a copy of the Contractor’s privacy policy) to the Contracting Officer’s Representative (COR) for USAID's Bureau for Legislative and Public Affairs (LPA) evaluation and approval. The Contractor must notify the COR of the Web site URL as far in advance of the site's launch as possible and must not launch the Web site until USAID's (LPA) approval has been provided through the COR. The Contractor must provide the COR with any changes to the privacy policy for the duration of the contract.
(2) The Contractor must collect only the amount of information necessary to complete the specific business need as required by statute, regulation, or Executive Order.
(3) The Contractor must comply with Agency branding and marking requirements comprised of the USAID logo and brandmark with the tagline “from the American people,” located on the USAID Web site at www.usaid.gov/branding, and USAID Graphics Standards manual at http://www.usaid.gov.
(4) The Web site must be marked on the index page of the site and every major entry point to the Web site with a disclaimer that states:
"The information provided on this Web site is not official U.S. Government information and does not represent the views or positions of the U.S. Agency for International Development or the U.S. Government."
(5) The Web site must provide persons with disabilities access to information that is comparable to the access available to others. As such, all site content must be compliant with the requirements of the Section 508 amendments to the Rehabilitation Act.
(6) The Contractor must identify and provide to the COR, in writing, the contact information for the information security point of contact. The Contractor is responsible for updating the contact information whenever there is a change in personnel assigned to this role.
(7) The Contractor must provide adequate protection from unauthorized access, alteration, disclosure, or misuse of information processed, stored, or transmitted on the Web sites. To minimize security risks and ensure the integrity and availability of information, the Contractor must use sound: system/software management; engineering and development; and secure- coding practices consistent with USAID standards and information security best practices. Rigorous security safeguards, including but not limited to, virus protection; network intrusion detection and prevention programs; and vulnerability management systems must be implemented, and critical security issues must be resolved as quickly as possible or within 30 days. Contact the USAID Chief Information Security Officer (CISO) at ISSO@usaid.gov for specific standards and guidance.
(8) The Contractor must conduct periodic vulnerability scans, mitigate all security risks identified during such scans, and report subsequent remediation actions to CISO at ISSO@usaid.gov and COR within 30 workdays from the date vulnerabilities are identified. The report must include disclosure of the tools used to conduct the scans.
Alternatively, the contractor may authorize USAID CISO at ISSO@usaid.gov to conduct periodic vulnerability scans via its Web-scanning program. The sole purpose of USAID scanning will be to minimize security risks. The Contractor will be responsible for taking the necessary remediation action and reporting to USAID as specified above.
(c) For general information, agency graphics, metadata, privacy policy, and Section 508 compliance requirements, refer to http://www.usaid.gov
H.3 SUBMISSION OF DATASETS TO THE DEVELOPMENT DATA LIBRARY (DDL) (OCTOBER 2014)
(a) Definitions. For the purpose of submissions to the DDL:
(1) “Dataset” is an organized collection of structured data, including data contained in spreadsheets, whether presented in tabular or non-tabular form. For example, a Dataset may represent a single spreadsheet, an extensible mark-up language (XML) file, a geospatial data file, or an organized collection of these. This requirement does not apply to aggregated performance reporting data that the Contractor submits directly to a USAID portfolio management system or to unstructured data, such as email messages, PDF files, PowerPoint presentations, word processing documents, photos and graphic images, audio files, collaboration software, and instant messages. Neither does the requirement apply to the Contractor’s information that is incidental to award administration, such as http://www.usaid.gov/branding http://www.usaid.gov/ http://transition.usaid.gov/info_technology/xweb/federal_regs.html#508 http://transition.usaid.gov/info_technology/xweb/federal_regs.html#508 http://transition.usaid.gov/info_technology/xweb/federal_regs.html#508 mailto:ISSO@usaid.gov mailto:ISSO@usaid.gov mailto:ISSO@usaid.gov http://www.usaid.gov/ financial, administrative, cost or pricing, or management information. Datasets submitted to the DDL will generally be those generated with USAID resources and created in support of Intellectual Work that is uploaded to the Development Experience Clearinghouse (DEC) (see AIDAR 752.7005 “Submission Requirements for Development Experience Documents”).
(2) “Intellectual Work” includes all works that document the implementation, monitoring, evaluation, and results of international development assistance activities developed or acquired under this award, which may include program and communications materials, evaluations and assessments, information products, research and technical reports, progress and performance reports required under this award (excluding administrative financial information), and other reports, articles and papers prepared by the Contractor under the award, whether published or not. The term does not include the Contractor’s information that is incidental to award administration, such as financial, administrative, cost or pricing, or management information.
(b) Submissions to the Development Data Library (DDL)
(1) The Contractor must submit to the Development Data Library (DDL), at www.usaid.gov/data, in a machine-readable, non-proprietary format, a copy of any Dataset created or obtained in performance of this award, including Datasets produced by a subcontractor at any tier. The submission must include supporting documentation describing the Dataset, such as code books, data dictionaries, data gathering tools, notes on data quality, and explanations of redactions.
(2) Unless otherwise directed by the Contracting Officer (CO) or the Contracting Officer Representative (COR), the Contractor must submit the Dataset and supporting documentation within thirty (30) calendar days after the Dataset is first used to produce an Intellectual Work or is of sufficient quality to produce an Intellectual Work.
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