72027824R00001 - MESC III RFQ 05.08.2024.pdf

Solicitation Number: 72027824R00001 Date Issued: Wednesday, May 8, 2024 Questions Deadline: May 15, 2024 at 04:00 pm Jordan Time Proposals Deadline: June 22, 2024 at 04:00 pm Jordan Time

SUBJECT: Request for Architect-Engineer Qualifications (RFQ) (SF 330) USAID/Jordan Management and Engineering Service Contract (MESC III)

TO ALL PROSPECTIVE OFFERORS:

USAID/Jordan is seeking proposals from qualified Jordanian Architect-Engineer (A-E) Consulting Firms interested in providing technical assistance, oversight and monitoring and evaluation services to all Government of Jordan owned and operated water utilities/entities required to implement the activity “USAID/Jordan MESC III.” The utilities/entities consist of the Water Authority of Jordan, Jordan Valley Authority, Yarmouk Water Company, Miyahuna, and Aqaba Water Company. The details of this Activity are defined in the Statement of Work (SOW) attached to this Request for Qualifications (RFQ).

This acquisition for A-E services is being procured in accordance with 40 U.S.C. 1101, as implemented through Subpart 36.6 of the Federal Acquisition Regulation (FAR) and Subpart

736.6 of the USAID Acquisition Regulations (AIDAR). USAID/Jordan anticipates awarding an A-E Cost Plus Fixed Fee (CPFF)- Completion type, with a period of performance of five (5) years and an estimated cost range of $20 - $24.9M as a result of this solicitation. Although an anticipated range is provided, this does not mean that Offerors should necessarily strive to meet the maximum amount. Offerors should propose costs they believe are realistic and reasonable for the work described.

This solicitation is comprised of the following:

● Cover Letter

● Attachment 1 - SF-330

● Attachment 2 - Statement of Work

● Attachment 3 - Deliveries or Performance

● Attachment 4 - Instructions, Conditions, and Notices to Offerors

● Attachment 5 - Selection Criteria

● Attachment 6 - Branding Strategy and Marking Plan Guidance

● Attachment 7 - Past Performance Matrix

● Attachment 8 - Additional Technical Documents

The contract will be administered in accordance with applicable provisions and clauses from the FAR and AIDAR. Prime Offerors under this RFQ must be classified by the Jordanian Tender Department of the Ministry of Public Works and Housing as Class 1A in the field of water and wastewater. The authorized geographic code for procurement of goods and services under the resulting contract is 937 (the United States, the recipient country, and developing countries other than advanced developing countries, but excluding any country that is a prohibited source).

Request for Proposal (RFQ) 72027824R00001 USAID/Jordan Management and Engineering Service Contract-MESC III

Questions and requests for clarification regarding this solicitation must be submitted electronically by the due date indicated above to the following E-mail:

jordan_mesciii@usaid.gov stating the solicitation number and activity acronym in the subject line “RFQ72027824R00001 - MESC III Questions”. Offerors must not submit questions to any other USAID staff, including the technical office. If substantive questions are received which affect the response to the solicitation, or if changes are made to the closing date and time, as well as other aspects of the RFQ, this solicitation will be amended accordingly. Any amendments to this solicitation will be issued and posted on the U.S.

government website. Offerors are encouraged to check this website https://sam.gov/ periodically, noting that an acknowledgement of any such amendment is required to accompany the Offerors’ proposal.

It is the responsibility of the recipient of this solicitation to ensure that it has been received from the internet in its entirety, and USAID bears no responsibility for data errors resulting from transmission or conversion processes.

Submission of qualifications in response to this solicitation must be in accordance with Attachment 4 - Instructions, Conditions, and Notices to Offerors.

This RFQ in no way obligates USAID/Jordan to award a contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of a proposal. USAID/Jordan reserves the right to reject any or all offers received. Final award of any resultant contract cannot be made until funds have been fully appropriated, allocated, and committed through USAID/Jordan's internal procedures.

Thank you for your interest in USAID/Jordan programs.

Sincerely, Justin Gunnoe Contracting Office mailto:jordan_mesciii@usaid.gov https://sam.gov/content/home

Attachment 1 -SF330

ATTACHMENT 1 - SF330

PLEASE SEE THE ATTACHED SEPARATE TEMPLATE

Attachment 2 - Statement of Work

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ATTACHMENT 2 - STATEMENT OF WORK

(This will be Section C of the resulting contract)

C.1 BACKGROUND

Jordan is one of the most water scarce countries in the world, and regional instability, refugee influxes, and the COVID-19 pandemic have further strained the country’s limited resources. Because of the importance of water security to Jordan’s political stability and economic development, water resources management is a priority for both the Government of Jordan (GoJ) and the United States Government (USG). One of the biggest challenges in the Jordanian water sector is the high level of Non-Revenue Water (NRW) - the difference between the water supplied and the water that is paid for. Due to deteriorating infrastructure, inaccurate metering, and illegal water use, the overall NRW level in Jordan is around 50%, and the GoJ has set a goal to reduce this number to below 25% by 2040. To drive progress towards this ambitious but necessary target, the USG has partnered with the GoJ to implement a multi-phase NRW Reduction Project, funded through a Fixed Amount Reimbursement Agreements (FARAs), which is a Government to Government (G2G) mechanism signed with partner government entities. The NRW Project empowers the Ministry of Water and Irrigation (MWI) and water utilities to address the causes of NRW and improve cost recovery and sustainability through reduced water losses. In light of the complexity of this work, USAID has also funded two Management Engineering Services Contracts (MESC) activities through a direct contract with an architect and engineering (A&E) firm to provide oversight and technical assistance to support FARA implementation.

MESC has been implemented through two contracts to date: MESC I concluded in March 2020, and MESC II will conclude in January 2025. To build upon the progress made through the NRW Project and maintain critical support to MWI and water utilities through the next generation of FARAs, USAID intends to award the third iteration of its support, MESC III as described herein.

C.1.1 Non-Revenue Water in Jordan

Jordan’s renewable freshwater available per capita per year is only around 61 cubic meters1, which is well below the internationally recognized absolute water scarcity threshold of 500 cubic meters per capita. Climate change and overuse of water resources have further reduced groundwater and surface water resources, while high population growth is driving increased demand. Currently, Jordan’s renewable water supply meets around two-thirds of the population’s needs, and groundwater is being consumed twice as quickly as it can be replenished.

Because water scarcity is a persistent threat to the country’s political stability and economic growth, improving water resources management is a top priority for the Government of Jordan (GOJ). MWI launched the National Water Strategy 2023 - 2040 in March 2023, which states that NRW is the water sector’s biggest operational challenge. As a result, the strategy has included NRW reduction as one of its goals, from around 50% to 25% nationally by 2040.

1 National Water Strategy (2023-2040) https://www.mwi.gov.jo/Ar/List/%D8%A7%D9%84%D8%AE%D8%B7%D8%A9_%D8%A7%D9%84%D8%A7%D8%B3%D8%AA%D8%B1%D8%A7%D8%AA%D9%8A%D8%AC%D9%8A%D8%A9

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USAID will continue to partner with MWI on the NRW Project that is being implemented through the FARA mechanism spanning across Jordan and cover all five water entities:

Miyahuna, Aqaba Water (AW), Water Authority of Jordan (WAJ), Yarmouk Water Company (YWC), and the Jordan Valley Authority (JVA).

NRW comprises administrative losses and physical losses. The high water loss rates in Jordan are due to several interrelated factors, including poor water network conditions and maintenance, lack of preventive maintenance, lack of isolated water supply zones, meter inaccuracy, illegal connections, insufficient utility resource allocation to NRW control, and intermittent water supply. The GoJ’s NRW Strategy2 emphasizes the need for a comprehensive approach, including better utility management. The NRW Strategy identifies four key pillars of long-term, sustainable NRW reduction: institutional capacity;

measurement, monitoring and control; administrative (commercial) losses; and physical losses.

To achieve the GoJ’s NRW goals, significant investments are needed in the coming decade and beyond. It is essential that NRW is greatly reduced to address both existing supply and financial needs, as well as to prepare for network extension requirements resulting from significant mega water supply projects, such as the National Conveyance Project, coming online. Without addressing the causes of NRW, pumping more water into Jordan’s defective water supply systems will result in much of that water being eventually lost, at a high financial cost to the government and worsening services to customers. With projected rising temperatures and reduced rainfall, water scarcity is likely to increase as a result of climate variability, where annual groundwater recharge and surface water runoff are estimated to decrease by 15% by 2040, making it even more crucial for Jordan to reduce water losses and conserve the small amount of water resources it does have.

Simultaneously, Jordan’s water utilities need to greatly improve their own NRW control activities to optimize and sustain the anticipated gains from the NRW investments.

Reducing NRW will not only generate extra income for water utilities, but will also significantly reduce the operational costs to treat and pump the lost water. Reducing NRW means that water utilities will collect more revenue from the same amount of water treated and distributed, which will provide additional funds for reinvesting in the maintenance of local water networks and ensuring its sustainability: a “virtuous cycle.”

C.1.2 United States Government NRW Interventions

USAID’s support to the Jordanian water and sanitation sector is paramount to the bilateral relationship and USAID’s foreign assistance objectives.3 In the water sector, USAID’s objective is to partner with the GOJ and private sector to address the growing water challenge through infrastructure development, improved governance, and increasing water conservation, particularly in the agriculture sector.

The GOJ reiterated its goals for reducing NRW and improving water resource management in the Memorandum of Understanding (MOU) signed between the United States and the Hashemite Kingdom of Jordan on September 16, 2022. Mutual goals in the water sector, including the reduction of NRW, were key elements of the bilateral commitments outlined in this MOU, and the USG pledged to support the GOJ in its efforts to reduce NRW.

2 Non-Revenue Water Strategy (2022-2040) 3 USAID. Jordan Country Profile.

https://drive.google.com/file/d/16ZJtqTVOf0AZI_Au4fuum1rB5Q3n6siM/view?usp=sharing

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With USAID support, the GOJ is undertaking a large-scale, nationwide effort to reduce water losses in Jordan through the improvement of public infrastructure and management systems, known as the NRW reduction project. The NRW Project comprises four phases through USAID-funded Fixed Amount Reimbursement Agreements (FARAs), complementing other infrastructure projects such as supply expansion and network restructuring. USAID and GOJ have signed four Umbrella FARAs for NRW, Project Phases I, II, III and IV with a total estimated cost of $689.1 million. The NRW Phase I concluded in December 2021, while NRW Phase II and Phase III are ongoing and will conclude in December 2025 and December 2027, respectively.

NRW Phase II Associate FARAs include activities such as, procurement of NRW-reduction equipment, restructuring and isolation of new District Metering Areas (DMAs), pressure management, replacement of old pipes, leak detection and repair, and installation/replacement of water meters, Supervisory Control and Data Acquisition (SCADA) systems and other equipment, as necessary. NRW Phase III is building on the achievements and lessons learned from Phases I and II and has expanded into additional geographical areas with further focus on maximizing NRW reduction efforts.

NRW Phase IV was signed in May 2023 with a total estimated cost of $250 million which aims to support the GOJ to further achieve targets set in the NRW Strategy, the National Water Strategy, and in the MOU. The project will also strengthen water infrastructure resilience to accommodate the additional water supplies brought by the National Conveyance Project (NCP). The scope of NRW IV will enhance water sector competencies to improve efficient operation of the water network and level of service for customers and will support the water sector to further reduce losses, improve reliability, access, and availability of potable water. These results will be achieved through constructing and improving infrastructure, improving utility systems, demonstrating new technological advancements, and providing training and technical assistance to water sector men and women employees and stakeholders.

Associate FARAs are then awarded to Jordan’s five water entities (Water Authority of Jordan, Yarmouk Water Company, Miyahuna, Aqaba Water Company and Jordan Valley Authority) for a period of four years on average for specific infrastructure/management and institutional improvements, with budgets of roughly $15 to $35 million per Associate FARA depending on the scope and complexity of the activities. USAID requires that each NRW reduction activity be implemented through an Associate FARA with defined milestones, payment schedule and payment approval criteria.

In total, USAID has 21 active awards under Phases 2 and 3 and is planning to award up to 15 Associate FARAs under phase IV.

C.1.3 Problem Statement

High NRW remains one of the major issues affecting water supply in Jordan. Water leakage, meter reading inaccuracies, and under-registration directly affect water quantity, pressure, and availability. In 2021, NRW represented 274 MCM/year of water losses, causing around $400 million of annual financial losses to the water sector, and significantly contributing to Jordan’s national debt. The current level of NRW results in huge revenue losses, and the actual financial loss is even higher as the average cost to extract, treat, pump and deliver water in Jordan is around $2.5/m3, while the average sale price is about $1/m3 nationally.

The quantity of NRW constitutes more than double the volume of water stored in all dams

2-4 in Jordan as of March 2023. With a growing population, the impacts of climate change, an extremely limited water supply, and the upcoming National Conveyance Project, Jordan cannot afford its high NRW rates.

C.1.4 Solution Approach

USAID and the GoJ will work together to improve water service delivery by reducing NRW through improving the deteriorating physical infrastructure, e.g., pipes, meters, valves, etc., improving the water network management by introducing new technology, and working hand-in-hand with utilities to upgrade systems and operations. This includes hydraulic modeling, isolation, and restructuring of distribution areas, in addition to active and passive leak detection and control. The NRW Project is also reducing administrative losses by reducing water meter inaccuracies, improving billing functions and improving data accuracy and revenue collection.

The reduction of NRW will lead to better water resource management, save more potable water, and ultimately contribute to increasing water utilities efficiency and strengthen their ability to adapt to climate change. The billed water volume will increase due to replacement of the existing residential, large customers and bulk mechanical water meters with smart meters, in addition to the introduction of Automatic Meter Infrastructure (AMI) systems to the newly installed meters. Achieving the NRW reduction goals will lead to increased financial and administrative sustainability and stability at the utility level as it will protect the revenue base and reduce operational and administrative costs associated with treatment and pumping of water. Furthermore, it will be reflected on the sustainability of the water sector in Jordan, protection of its natural resources, and the overall national stability of the country.

C.1.5 Relationship to USG strategies and priorities

Global Water Strategy

By strengthening the capacity of water utilities, driving more sustainable water service delivery, and improving water efficiency, MESC III will be aligned with the USAID Agency Plan under the U.S. Government Global Water Strategy (GWS).4 MESC III will contribute to the GWS vision of a water-secure world, as well as its goal to improve health, prosperity, stability, and resilience through sustainable and equitable water resources management and access to safe drinking water and sanitation services and hygiene practices.

Climate Strategy

Water security is critical to climate resilience, particularly in a country like Jordan where severe water scarcity already threatens economic development and stability. By working with the GOJ and water utilities to reduce NRW, MESC III will empower Jordan to conserve and make better use of its limited water resources. The activity will also support water entities and enhance their ability to provide the Jordanian people with consistent, high-quality, and sustainable water services despite projected higher temperatures, lower precipitation, and increasing demand. MESC III will contribute to the USAID Climate Strategy’s intermediate results on adaptation and resilience where applicable.5

4 https://www.globalwaters.org/2022-global-water-strategy https://www.usaid.gov/sites/default/files/2022-11/USAID-Climate-Strategy-2022-2030.pdf

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Through a combination of the Climate Strategy’s Strategic Objectives of targeted direct action and systems change, MESC III will advance equitable and ambitious actions to confront the climate crisis, and contribute to USAID’s goal of improving the climate resilience of 500 million people by 2030.

Local Capacity Strengthening Policy

USAID/Jordan has had significant success in partnering with local organizations to further its development objectives. MESC III will build upon this progress by continuing to leverage local expertise on NRW in Jordan. This activity aligns with USAID’s Local Capacity Strengthening Policy6 by empowering local partners to:

- Define their own vision for success;

- Strengthen their ability to be effective and relevant actors within their local communities and contexts;

- Elevate local ownership in sustaining development results.

This activity strengthens local capacity to respond to some of Jordan’s most pressing development challenges and supports local actors' ability to deliver and sustain development results – rather than focusing on local actors’ capacity to qualify for and manage awards. This approach will lead to more sustainable and inclusive development and will also contribute to USAID’s commitment to award at least a quarter of program funds directly to local partners by 2025.

Women’s Empowerment and Social Inclusion

USAID’s gender programming is guided by the USAID Gender Equality and Women’s Empowerment Policy (2023)7 which provides the vision for USAID’s work to advance gender equality and women’s empowerment around the world with four main strategic objectives:

1) reduce gender disparities; 2) strive to eliminate Gender-Based-Violence (GBV) and mitigate its harmful effects; 3) increase women’s and girls’ agency; and 4) advance structural changes and equitable gender norms.

Furthermore, USAID/Jordan has developed a Gender Analysis and Assessment (2020) to inform the Country Development Cooperation Strategy (CDCS) for 2020–2025. The assessment looked into several sectors, including the water sector, recommending that more can be done to further gender integration in future programming, which must go beyond providing employment opportunities for women. The assessment also suggested that USAID water projects include gender expertise; ensure women’s equal participation and access to resources at all levels; make policymakers and water agencies accountable for gender equality objectives; and include gender considerations in projects’ risk analyses, logical frameworks, milestones, budgets, and monitoring and evaluation systems.

The existing Gender Analysis and Action Plan (2021) prepared by the MESC II Activity has developed several recommendations for water utilities centering around improving awareness on gender equality concepts8. These recommendations are expected to be further explored, updated and implemented under the MESC III Activity which will include an update to the MESC II gender analysis.

6 https://www.usaid.gov/policy/local-capacity-strengthening 7 https://www.usaid.gov/sites/default/files/2023-03/2023_Gender%20Policy_508.pdf 8 https://jordankmportal.com/resources/management-engineering-services-gesi

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C.1.6 Relationship to Mission priorities

Water security is a core component of USAID/Jordan’s broader objectives. This is reflected in the Mission’s Country Development Cooperation Strategy (CDCS), which has a specific Development Objective (DO) focused on water:

DO 2: Jordan’s Ability to Improve its Water Security Strengthened.

Specifically, MESC III will address the following Intermediate Results (IRs) under DO2:

- By working with utilities to reduce non-revenue water, MESC III will directly reduce water losses and increase utility cost recovery. By reducing NRW, MESC III will not only help utilities free up scarce water resources that had been lost due to leakage, theft, or inaccurate metering, but will also help them increase cash flow, allowing them to both increase supply and expand services to keep up with demand, contributing to IR 2.1: Jordan’s Ability to Meet Water Demand Improved.

- MESC III will oversee the implementation of FARAs signed between the USG and GOJ, driving the Jordanian water sector to be more effective and efficient, and increase the GOJ’s capacity to manage its own water investments. By partnering with the GOJ and water utilities to improve water resources management, MESC III will contribute to IR 2.2: Water Sector Governance and Management Strengthened.

- Beyond working with utilities to reduce NRW in their distribution systems, support to water utilities will include assistance on public awareness campaigns around water use and NRW, targeting relevant audiences and customizing the messages accordingly. By partnering with utilities to socialize the importance of water conservation at the end-user level, MESC III will contribute to IR 2.3: Water Use Efficiency and Conservation Expanded.

- In addition to DO 2, MESC III will also indirectly contribute to USAID/Jordan’s objectives on private sector engagement, public sector responsiveness and accountability, resilience, and women’s empowerment.

C.2 OBJECTIVE

The Management Engineering Services Contract (MESC III) is the third component of the overall NRW Project, and is intended to provide technical assistance, oversight and monitoring and evaluation services to all Government of Jordan owned water utilities/entities namely: Water Authority of Jordan, Jordan Valley Authority, Yarmouk Water Company, Miyahuna, and Aqaba Water Company, to support the implementation of NRW reduction activities, strengthen the utilities/entities capacity in construction, design, health and safety, cost estimation, procurement, and operations and maintenance under each Associate FARA. Construction activities undertaken through separate FARAs for the different phases of the NRW Project will be a platform for MESC III to use in this capacity building effort. The activity will also support the water utilities/entities to reduce NRW in all municipal water systems to increase the amount of water available for municipal supplies and to ensure that new water supplies from the NCP are utilized to the greatest extent practicable.

C.3 Activity Components, Outcomes and services required

The MESC III Activity is critical to ensuring the quality implementation of the NRW program by the water utilities. Therefore, it supports DO2 (Jordan’s Ability to Improve its Water

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Security Strengthened) technical assistance and capacity development objectives and directly contributes to IRs:

2.1: Jordan’s Ability to Meet Water Demand Improved, 2.2: Water Sector Governance and Management Strengthened, and 2.3: Water Use Efficiency and Conservation Expanded.

The activity will also contribute to USAID’s Climate Strategy by maintaining the water sector’s ability to design and build climate-informed and resilient water infrastructure projects that help Jordan reach its climate adaptation targets. The Contractor is expected to support water utilities in reducing NRW from approximately 50% to less than 42% by the end of the MESC III activity to help position Jordan to meet the 25% NRW target included in the National Water Strategy by 2040. As a result, the MESC III Contractor is expected to:

- Support the water sector entities in improving the management and governance of their own operations.

- Support the water sector in providing improved water services to citizens.

- Support the water sector in saving water as a result of NRW reduction activities.

- Support the water sector in better engaging and partnering with the private sector on NRW reduction activities.

The Contractor must provide technical assistance and capacity building for MWI as well as water utilities, WAJ and JVA through reviewing the planning and design of physical infrastructure for NRW reduction activities implemented through FARAs, including specifications and tender documents, and monitoring water utilities construction contractors implementing infrastructure upgrades. Additionally, the Contractor must provide administrative and management capacity strengthening to water utilities. The Contractor must collaborate with water utilities senior management and report the detailed progress of the Associate FARA projects directly to USAID.

The Contractor must provide the following services:

Component 1. Technical Assistance for System Upgrades and NRW Infrastructure Works:

The Contractor must conduct the activities listed below to continuously support the water entities to autonomously manage systems and infrastructure upgrades related to NRW project activities, and implement the comprehensive step approach for reducing NRW in Jordan per the NRW Strategy (2022-2040).

Activities Include:

● Monitoring and oversight of the entire NRW project implementation, scope, timeline, and cost. Ensure that water utilities are implementing the NRW project in accordance with the Umbrella FARA, Implementation Letters, Associate FARAs, and USAID terms and conditions, and applicable regulations.

● Further strengthen water utilities’ capacities to prepare a complete package of project tender documents to be implemented under NRW project. These tender documents will be used by water utilities to solicit infrastructure contracts in selected Water Distribution Zones/Areas (DZ).

● Provide support to water entities/utilities to prepare a detailed schedule of their Associate FARA milestones, reflecting all scheduling components such as critical path, progress, deliverables and completed work.

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● Provide support and oversight to water entities/utilities to conduct and complete tendering process, such as preparation of invitations and advertisements for local construction contractors; responding to questions and inquiries about the tender document; arranging site visits and pre-bid meetings for construction contractors;

preparation of cost estimates and evaluation of cost proposals; and provide assistance to water utilities for responding to any change in conditions during the bidding stage.

● Provide technical assistance to water entities/utilities in upgrading their Information Technology infrastructure and adopt Artificial Intelligence (AI) applications and others where applicable.

● Support in the implementation of the water sector vision with regards to the SCADA Master Plan and the transformation into a smart utility.

● Undertake processes and prepare necessary documents required for environmental compliance in accordance with the relevant U.S. Federal Regulations (22 CFR 216) and USAID Policies on Environmental Compliance (ADS 204) and Climate Risk Management (CRM) (ADS 201mal) in coordination with the USAID Contracting Officer’s Representative (COR), Mission Environmental Officer (MEO) and Climate Integration Lead (CIL).

● Participate as a non-voting member on the technical evaluation committees to select contractors to implement NRW activities, review the final bid selection documents before contract signing, and prepare a report for USAID, containing only non-procurement sensitive information, on the evaluation process and selection results.

● Monitor water utilities’ construction contractors implementing infrastructure upgrades, issue completion certificates to verify that the work is completed for each milestone.

● Calculate and report the energy savings and GreenHouse Gas (GHG) Emissions reduction as a result of the NRW project interventions.

● Provide planning, design, and engineering design services for priority water supply and energy management infrastructure that is critically needed for Jordan’s water sector.

● Assist water utilities in conducting the Public Private Partnership (PPP) programs for sustainable long-term NRW reduction and build water utilities capacities for the preparation of model tender documents for a PPP. PPP models will be implemented by water utilities as applicable, assisted by the Contractor, for identified feasible zones.

● Monitor water utilities PPP programs where applicable and provide recommendations for improvement of results as necessary.

● Conduct design reviews and oversight for selected Water Distribution Zones/Areas as part of the NRW Project oversight and support.

● Conduct hydraulic modeling as necessary (taking into consideration climate risks, as applicable), and assist water utilities and build their capacities in hydraulic modeling, pressure management, isolation of areas, and transferring areas into continuous supply.

● Assist water utilities to prepare and document procedures for reducing NRW through multiple approaches implemented throughout the NRW Project. Such procedures must be fine-tuned as experience is gained from implementing NRW activities.

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● Collaborate with utilities and USAID to monitor the actual costs of infrastructure upgrades in order to inform the ongoing fine-tuning of the NRW reduction project.

● Work with utilities to improve working environments for men and women, including strengthening environmental health and safety policies and procedures, to improve worker safety, retention and career development.

● Monitor NRW infrastructure activities and certify that construction was completed in accordance with the design and specifications. Review design and tender documents prepared and submitted by water utilities on behalf of USAID and work with water utility companies in addition to WAJ and JVA to finalize the documents before including them in the respective Associate FARAs.

● Issue completion certificates for each milestone to assist approving invoices submitted by water utilities in accordance with the Payment Schedule and Payment Approval Criteria that are stated in the Associate FARA.

● Prepare media outreach materials and success stories on achievements of identified activities under the NRW project.

Component 1 Outcomes: The MWI and the water utilities WAJ and JVA, independent of the Contractor, will improve on water resources management, and reduce NRW levels nationwide per the NRW Strategy and USG-GOJ MOU targets. The Contractor will support water utilities/entities in the development and preparation of NRW construction tender packages, environmental compliance documentation and/or training, procurement of construction contractor services, and supervision execution of NRW activities. The Contractor must prepare lessons learnt l and achievement reports to USAID in addition to reports on other potential activities related to system upgrades, infrastructure improvements and other technical reports that are identified and mutually agreed upon between USAID and the Contractor.

Component 2 - Water Utilities Administration Assistance:

The Contractor must conduct the activities listed below to support the Ministry of Water and Irrigation and the water entities to maintain the results achieved by the NRW reduction activities conducted during the past years, continue to manage their resources, and to prioritize infrastructure repair and upgrade efforts. The Contractor must help the water entities improve their health, safety and safeguarding procedures, practices, oversight and reporting.

Capacity building activities to be conducted include but not limited to: on-the-job-training, formal training, review and comments on materials prepared, and other capacity building tools identified and agreed to by water utilities and USAID. The Contractor must build the Ministry of Water and Irrigation including water utilities/entities capacity through the following Activities:

Activities Include:

● Assist water utilities to operationalize activities under Partner Government System (PGS) and assist in developing Associate FARA agreements under the NRW Project between USAID and the MWI including water utilities/entities, WAJ, and JVA for implementing NRW reduction activities. The Contractor must assist MWI in the preparation of the necessary supporting documents (Annexes) to the respective associate FARAs such as, the payment schedule that is based on completion of milestones and prepared based on cost estimates derived from the design and

2-10 tender documents that will be prepared by the water utilities or the design consultant contracted by water entities/utilities.

● Support water entities/utilities to implement the NRW Strategy, and achieve their NRW reduction targets, taking into account the NRW benchmarks based on the signed MOU between the US Government and Government of Jordan.

● Support USAID Water Resources and Environment Office in monitoring and verifying the MOU NRW-related benchmarks.

● Investigate, quantify, and report on NRW losses within routine operations and maintenance procedures. Focus will be given on the zones of the NRW Project to establish baseline conditions.

● Recommend evidence-based decisions for NRW reduction activities.

● Support water entities/utilities in prioritizing their investments/interventions based on the outcomes of the Nationwide Water Infrastructure Master Plan and the corresponding Capital Investment Plan (CIP).

● Support water entities/utilities to implement illegal use campaigns through identifying the hot spots, data compilation and analysis.

● Design and implement a Non-Revenue Water (NRW) Certification training program in coordination with the Ministry of Water for water sector staff.

● Build water utilities capacities to procure goods and services consistent with international norms and standards for construction contract management.

● Build water utilities men and women staff capacity for construction supervision, progress monitoring and reporting and bring to water utilities’ attention any deficiencies in the construction contractors’ performance.

● Support in the preparation and building water utilities’ capacities to prepare environmental compliance and Climate Risk Management documents for submission to the MEO and CIL. Monitor the construction contractor implementation of mitigation measures cited in the Initial Environmental Examination (IEE) and Environmental Mitigation and Monitoring Plan (EMMP), as applicable, and include this in quarterly reports to USAID. Also support utilities/entities to prepare and submit and prepare an Environmental Mitigation and Monitoring Report (EMMR) as required in the Associate FARA.

● Prepare and conduct Environmental, and Health and Safety (EHS) training in cooperation with the MEO for construction contractors and construction supervision firms hired by water utilities in order to help the water entities improve their health, safety and safeguarding procedures, practices, oversight and reporting, including to ensure an equitable work environment void of discrimination.

● Prepare and conduct training on climate topics such as vulnerability and climate adaptation planning to water sector staff where applicable.

● Guide water entities/utilities in developing approaches to continue improving billing functions and data accuracy and engage the private sector in the revenue collection.

● Manage data, i.e. collect, store, analyze, and report on findings derived from data on the NRW reduction effort, to develop information to help with decision-making.

● Determine the financial requirements for a long-term operation and maintenance (O&M) program for district zones in which non-revenue water reduction upgrades have been completed.

● Work with water utilities to identify gaps related to sector governance and sustainable financing, and develop strategies to address gaps and improve their institutional capacity.

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● Compile a list of NRW - related functions retained by water entities, periodically audit these functions, and submit reports on the findings to USAID.

● Follow international norms and standard procedures to document NRW data and assist in the institutionalization of these procedures. Report on the NRW reduction relevant indicators, specify data required to measure success, and prepare reporting formats suitable for decision makers and communications.

● Develop a reporting method that tracks the water balance across the system, including bulk water transfers, cross-boundary water flows, and monitoring local reservoir levels.

● Develop permanent, regular, and standard reporting templates for operational data and information, such as bulk water transfers, cross-boundary water flow, and monitoring of local reservoir levels.

● Update the Geographic Information System (GIS), customer information system, and financial systems, and implement permanent procedures to ensure the accuracy of these systems is maintained, including using Global Positioning System (GPS) systems to record in real-time changes to the network. This capacity building effort starts at the very beginning of the program and water utilities’ performance is periodically monitored by the Contractor throughout the Project.

● Record the as-built drawings in the water utilities GIS in order to ensure updated and accurate information for all new construction completed.

● Monitor and report to USAID deficiencies in water utilities’ performance with regards to NRW reduction measures.

● Update and build on the existing MESC phase II gender analysis report and gender action plan, identifying the Project-relevant gender challenges and opportunities, laying out recommended approaches for addressing gender issues, and providing relevant performance indicators to measure achievements. Report on the gender indicators, as agreed with USAID, which will be tracked throughout the life of the Activity.

● Update internal manuals and procedures where applicable to ensure transparency and gender equity in its practices related to hiring, promotion, retention, committee composition, training and decision-making processes. The Contractor must also raise staff awareness on conscious and unconscious gender disparities and biases and work with water sector entities to role model and adopt appropriate equitable practices within their own organizations.

● Monitor project activities and report to USAID any actions that discriminate against, or disproportionately benefit, either gender. Provide assistance to water utilities in developing and mainstreaming participatory, gender sensitive models of NRW management.

● Support water utilities in implementing their Risk Mitigation Plan in accordance with the Public Financial Management Risk Assessment Framework (PFMRAF) requirements.

● Support water utilities in conducting awareness campaigns around water use and NRW and in documenting NRW reduction activities success stories, technical abstracts, and scientific papers, and provide support for the NRW public awareness and outreach activities conducted by the water utilities.

● Support water utilities in the procurement of software, equipment and tools to help improve utility systems such as Information Technology (IT) related software, and innovative water technologies and devices.

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● The Contractor must prepare reports to USAID, on achievements of the identified activities and other potential activities that are identified and mutually agreed upon during the implementation stage.

Component 2 Outcomes: The MWI and water utilities, WAJ and JVA, independent of the Contractor, are able to collect, store, analyze, and prepare information and reports for decision makers on NRW reduction efforts, lessons learned and successes.

C.4 DELIVERABLES

The contractor is responsible for achieving the deliverables associated with both activity components and tasks listed above. Table F-2 under section F.7 lists the deliverables required to achieve the associated performance targets. Also included in Table F-2 are the associated timelines of completion for each deliverable.

[END OF ATTACHMENT 2]

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Attachment 3 - Deliveries or performance

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ATTACHMENT 3 – DELIVERIES OR PERFORMANCE

(This will be Section F of the resulting contract)

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR "52.252-2 CLAUSES INCORPORATED BY REFERENCE" in Section I of this contract. See FAR 52.252-2 for an internet address for electronic access to the full text of a clause.

FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1)

NUMBER TITLE DATE

52.242-15 Stop-Work Order

Alternate I

AUG 1989

APR 1984

AIDAR 48 CFR CHAPTER 7

752.242-70 Periodic progress reports OCT 2007

F.2 PERIOD OF PERFORMANCE

The period of performance for this contract is five (5) years commencing from the effective date of the award.

F.3 PLACE OF PERFORMANCE

The place of performance for this contract is Jordan.

F.4 AUTHORIZED WORK WEEK

The Contractor is authorized up to a 5-day workweek for long-term staff in the field and 6-day workweek for short-term staff in the field with no premium pay. This contract does not allow work in excess of 5 days per week for long-term staff without prior written approval by USAID’s Contracting Officer Representative (COR) and no overtime or premium pay is authorized under this contract.

F.5 KEY PERSONNEL

A. The key personnel that the Contractor must furnish for the performance of the resulting contract are:

● Chief of Party Name (TBD)

● Deputy Chief of Party/Senior Utility Specialist Name (TBD)

● NRW Reduction Specialist Name (TBD)

● Operations and Finance Director Name (TBD)

Key Personnel may include, subject to the Contracting Officer’s review and approval, other Individuals who will have major contract responsibilities and/or provide unusual or unique expertise as proposed by the contractor.

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B. Key personnel are considered to be essential to the work being performed hereunder.

Prior to replacing any of the specified individuals, the Contractor must notify both the CO and the COR reasonably in advance and must submit written justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on the contract. No replacement may be made by the Contractor without the written approval of the CO.

C. Requirements and Qualifications:

The following are descriptions of the roles and required qualifications for key personnel positions:

Chief of Party (COP): The COP is responsible for the overall management and implementation of the Activity. The COP must be an employee of the prime Contractor rather than a subcontractor and must meet the following minimum requirements:

● S/he must have a Bachelor degree in Civil Engineering, Engineering Management, Construction Management, or relevant engineering field. A higher degree in relevant fields is preferred but not required.

● S/he must have at least 10 years of experience in project management, design and implementation of water projects similar to this Activity in terms of complexity, scope, and budget. At least 5 years of that experience must be in Non-Revenue Water-related projects. Experience in managing projects in the Middle East and/or in Jordan is preferred.

● S/he must have demonstrated experience in technical, management, communication, presentation, teamwork, and interpersonal skills;

● S/he must demonstrate leadership and management skills necessary to develop, articulate, and implement the vision for this activity, including demonstrated ability to coordinate with a range of stakeholders such as Government of Jordan’s institutions and senior-level government officials.

● S/he must be fluent in spoken and written English and Arabic.

Deputy Chief of Party/Senior Utility Specialist: The DCOP is responsible for supporting the COP in the management and implementation of all aspects of the Activity and will contribute to the design and development of the activity’s interventions. The DCOP must meet the following minimum requirements:

● S/he must have a Bachelor degree in Engineering, Engineering Management, Construction Management, or relevant engineering field.

● S/he must have at least 10 years of experience in water utilities and/or operation and maintenance, water resources and/or water supply and service delivery.

Experience with the Jordanian water utilities is preferred.

● S/he must have successfully managed/co-managed projects that are similar to this Activity in terms of complexity, scope, and budget, and be able to demonstrate experience in technical and management skills, communication, presentation, teamwork, and interpersonal skills;

● S/he must be fluent in spoken and written English and Arabic.

NRW Reduction Specialist: The NRW Reduction Specialist is responsible for working closely with the water entities/utilities on the design and implementation of interventions relating to measuring, monitoring and reducing NRW in the targeted geographical areas. The NRW Reduction Specialist must meet the following minimum requirements:

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● S/he must have a Bachelor degree in Civil, or Mechanical Engineering, or relevant engineering field.

● S/he must have a minimum of 7 years of experience in water projects, of which 5 years in NRW projects with similar nature, budget and complexity.

● S/he must be fluent in spoken and written English and Arabic.

Operations and Finance Director: The Operations and Finance Director is responsible for the management and implementation of all operational, financial, procurement, logistical, and administrative aspects of the Activity. The Operations and Finance Director must meet the following minimum requirements:

● A Bachelor degree in finance, accounting, economics, engineering, or a relevant field is preferred.

● S/he must have at least 10 years of managerial experience in the administration of comparable complex activities. S/he must have demonstrated strong knowledge of procurement policies for international or donor organizations.

● S/he must be fluent in spoken and written English and Arabic.

F.6 PERFORMANCE STANDARDS

The evaluation of the contractor's overall performance in accordance with the performance standards set forth in the resultant Performance Work Statement will be conducted jointly by the COR and the Contracting Officer in accordance with the Contractor Performance Assessment Reporting Systems (CPARS) and shall form the basis of the Contractor's permanent performance record with regard to this contract as required by FAR 42.15 and

AIDAR 742.15.

The Contractor’s performance will be evaluated annually and at contract completion, utilizing the following factors:

(1) Quality

(3) Cost Control

(2) Schedule

(4) Management

(5) Regulatory Compliance

F.7 REPORTS AND DELIVERABLES/OUTPUTS

In addition to the requirements that will be set forth for submission of reports in Sections I of the resulting contract, and in accordance with AIDAR clause 752.242-70, Periodic Progress Reports, the Contractor must submit to the designated COR the reports, deliverables or outputs as further described below.

This section outlines MEL deliverables and reporting requirements. The Contractor must check both this Section (F) and Section (C), to ensure that all reporting and deliverable requirements are addressed. All reports and other deliverables must be in the English language, unless otherwise specified by the COR. The reports must be concise and focus on the progress obtained, problems identified and measures proposed to overcome such problems. The reports must outline implications of any developments that might have a bearing on the overall achievement of the program’s goals. Deliverables must comply with USAID branding and marking guidelines. All reports must be submitted to the COR in electronic copy and require the COR’s written approval. Any changes to the due dates specified in this section require the CO’s written approval.

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Table F-1 - Summary of required reports and their due dates

REPORTS DUE DATES

1. Activity Monitoring,…