711th HPW Mission Support Services Industry Day 2025.pdf

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711 HPW MISSION SUPPORT SERVICES

INDUSTRY DAY

R U T H R U T L E D G E ( P M ) A N D J E S S I C A B R I G G S ( C O )

1 9 F E B R U A R Y 2 0 2 5

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Agenda

• Administrative Announcements and Purpose

• Scope

• Expectations of Contract Company Management

• Current Process

• Qualifications Examples

• Acquisition Consideration

• Industry Input and Questions

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Administrative Announcements and

Purpose

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Administrative Announcements

• Food and Drink

• Restrooms

• Cards and box

• One-On-One Meetings Schedule

• Questions

• Questions can be addressed verbally

• Government may not be able to answer now

• Written questions should be submitted into the box by 1300hrs 19 February 2025

• Slides, Q&As, and Industry Day Attendee List will be posted on SAM.Gov

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Purpose of Industry Day

• To familiarize participants with the program (What the Government is thinking…)

• To gain feedback (comments) on the program approach (What industry is thinking…)

• Comments are welcomed and appreciated and are non-binding for any future proposals, teaming arrangements or

Air Force requirements

• To promote an understanding of the requirements

• To promote discussion among participants

Comments are welcomed and appreciated and are non-binding for any future proposals, teaming arrangements or Air Force requirements

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Purpose of Industry Day Continued

• The Industry Day is being conducted as part of the program market research and is for information purposes only.

• This should not be construed as a commitment by the Government.

• Contractors will not be reimbursed for attendance

• When the official Request For Proposal (RFP) is issued, all information contained within the RFP supersedes this Industry Day.

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Scope

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Scope - 711 Human Performance Wing Mission

Comprised of three components:

USAF SCHOOL OF AEROSPACE MEDICINE (USAFSAM): the premier institute for education and worldwide operational consultation in Aerospace and Operational Medicine. USAFSAM has been a leader in the field of aerospace medicine and human performance from the beginnings of aviation through the onset of the space age and into the present, and is the oldest continually operating institution of its kind. It is also host to the largest aeromedical library in the world.

HUMAN EFFECTIVENESS DIRECTORATE (RH): provides science and leading-edge technology to define Airman and Guardian capabilities, vulnerabilities, and effectiveness; train warfighters; integrate operators and weapon systems; protect Department of the Air Force personnel; and sustain aerospace operations. RH focuses on four Core Technical Competencies: Adaptive Warfighter Interfaces, Training, Medical & Operational Bioeffects, and Bioeffects.

WING STAFF: Provides management and oversight of manpower, finance, programs, facilities, and planning elements for the wing mission elements.

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Scope - General

• Provide qualified support for the 711 HPW at all locations supported by the Wing – predominantly at Wright Patterson Air Force Base (WPAFB)

• Services include both non-personal and personal services; Medical, IT, Advisory & Assistance Services (A&AS), Non-A&AS, and Service Contract Act (SCA)

• Two DD254s

• Secret Level

• Top Secret Level – a pool specifically for requirements

• Most requirements will only require NACI

• Specific requirements outlined in each task order Performance Work Statement (PWS)

• Non-US Citizens Information Regarding Non-US Citizens Assigned to contract performance

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Scope - FTE Task Orders

All PWS will include:

• Labor categories and number of respective FTEs per labor category

• Mandatory qualifications of labor category as well as any highly desired qualifications (e.g., certifications, years of experience)

• Full-Time Equivalent hours will require 1880hrs of performance unless otherwise stated

• Job-Sharing is only allowed by COR approval

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Scope – Performance Based Task Orders

All PWS will include:

• Mandatory qualifications, if necessary

• Work required of the company without the assistance of performance by government personnel

• Services Summary specific to requirement

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Scope – Personal Services and SCA

Personal Services

• Definition (FAR 37.104): “A personal services contract is characterized by the employer-employee relationship it creates between the Government and the contractor’s personnel.”

• Authority (DFARS 237.104(b)(ii)): May be used for:

• Direct health care services

• Health care services at locations outside of medical treatment facilities

SCA

• FAR 52.222-43: “The wage determination, issued under the Service

Contract Labor Standards statute, ( 41 U.S.C. chapter 67), by the Administrator, Wage and Hour Division, U.S. Department of Labor, current on the anniversary date of a multiple year contract or the beginning of each renewal option period, shall apply to this contract.”

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Scope –Services

• Following 7 Slides are possible services acquired but are not all inclusive

• The scope will cover all services needed to meet Wing mission needs

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Scope – Management Support Services

Support management operations functions

• To include, but not limited to: administrative assistance, curriculum development, and financial control information

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Scope – Certified Support Services

Support shall possess and maintain appropriate certification credentials that qualify the individual to perform specified functions or practice specified skills.

• To include, but not limited to: medical laboratory technician services, utilizing medical equipment for testing

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Scope – Technical Support Services

Support indirect operational services.

• To include, but not limited to: Wing medical readiness, supply, logistics, information management/information technology, and equipment maintenance support.

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Scope – Clinical Support Services

Medical support to include providing professional medical judgment, diagnosis, or specific medical treatments.

• To include, but not limited to: aeromedical and field medical clinical examinations, clinical research studies and clinical medical support, psychiatric/psychological examinations/interviews/diagnoses/and treatment recommendations

• Personal and Non-Personal Services

• Credentialing and Privileging Requirements

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Scope – Management and Professional Services

Support, assistance, advice, or provide training for the efficient and effective management and operation.

• To include, but not limited to: program planning, corporate and business development, development and execution of course instruction, scheduling of activities and milestone, outline contractor activities, forecasting and making recommendation of funding changes/interim status/overall results, program management assistance

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Scope – Studies, Analysis, and Evaluations Services Support that will assist with organizing studies, analytical assessments, and evaluations.

• To include, but not limited to: conducting technical studies/analyses/evaluations, implementation of plans and development of executive and project level roadmaps and portfolios, providing recommendations and solutions to identified problems

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Scope – Engineering and Technical Services

Support that will offer advice, assistance, and training required to maintain and operate infrastructure.

• To include, but not limited to: organizational consulting report, participating in testing activities, operations and maintenance of simulators, laboratory and systems analyses development and evaluations, statistical analysis data interpretation, scientific literature research and review, preparation of briefings and reports, systems analyses and troubleshooting, technical writing, development and preparation of requirements and planning analyses and documentation, research and development support

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Basic Services Summary

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Surveillance

• CPARS at basic contract level versus task order level

• Performance on all task orders services summary and other additional information will be utilized

• Quarterly Surveillance at basic contract level task order level

• Performance on all task orders services summary and other additional information will be utilized

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Expectations of Contract Company Management

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Expectations

• Recruit/Staff

• Place

• Manage

• Resolve Performance Issues

• Human Resource Management

• Financial Management

• Deliverable Management

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Technical Considerations

• Finding, screening, and selecting personnel for positions within 45 – 60 days from RFP release for new task orders; 10 business days for vacancies.

• Filling personnel and managing all personnel at geographically dispersed locations.

• Obtaining medical malpractice insurance and ensuring appropriate licenses are provided as required.

• Minimizing turnover and how the company mitigates the effect of employee turnover during task order performance.

• Minimizing ramp-up time at start of employee performance to include skill validation and processing security and clearance requirements.

• Obtaining and maintaining personnel qualifications including certifications, licenses, and credentialing.

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Technical Considerations Continued

• Providing personnel with the appropriate level of background checks and validation of education and experience, prior to submission of candidate.

• Proactively address performance issues and to provide customer service.

• Ensuring tasks identified in Personal and Non-Personal Services are accomplished as defined in the PWS.

• Making travel arrangements, to include ensuring credentialing, approval, and regulations are followed for travel arrangements.

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Current Process

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Current Task Order Process

• Task Order Competition

• Issue task request for proposal (FOPR)

• Receive and Evaluate Proposals using Best Value criteria as established in the FOPR letter

• Task Order Award Process

• Proposal Evaluation

• Non-Personal Services – evaluate proposal as is

• Personal Services – validate candidate qualifications

• Award

• Task Order Award

• Contractor Performance

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Current Task Order Proposal(s) Evaluation Criteria

• Technical – More Important Than Past Performance or Price

• (More on next slide)

• Past Performance

• Only on IDIQ performance

• Only starts after 1st year of performance

• CPARs, COR Feedback, Quarterly Evaluation

• Price

• Reasonable

• Risk

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Current Task Order Proposal(s) Evaluation Criteria - Technical

• FTE Task Order Technical

• Qualification of Resources

• Evaluation of resume to qualifications per PWS and labor category

• Availability of Resources

• Start Date

• Signature of Letter of Intent

• Understanding of PWS

• Proposal as a whole

• Proposed Labor Category

• Time Required to Ramp-Up to Full Capacity

• Resume

• Proposal

• Performance Based Technical

• Established Based on Requirement

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Current Task Order Proposal(s) Evaluation Criteria – Personal Services

For Personal Services requirements ONLY

• With submission of proposal, the contractor shall provide qualification documentation as well as a valid telephone number for potential candidate

• The Government may contact the candidate to verify the candidate’s qualifications, desire for the job, and ability to work at the place of performance.

• The Government reserves the right to not interview all proposed candidates from each contractor.

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Qualifications Examples – Administrative Assistant

Labor Category

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Example of Task Order PWS Qualifications #1

(2 FTEs – both Administrative Assistant Support)

• 1st FTE: “2.1.11 Contractor shall have a Bachelors Degree with at minimum five (5) years of experience in supporting an ACGME accredited residency program.”

• 2nd FTE: “2.2.9 Contractor shall have a Bachelors Degree with at minimum five (5) years of experience in working with IRB projects and supporting documentation.”

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Example of Task Order PWS Qualifications #2

“The administrative support must be at the Associate’s Degree level and shall have at least three years’ experience working in an active duty and DoD military environment. The administrative support shall possess familiarity with Air Force reporting formats (Tongue and Quill) and have strong clerical skills. In addition, the administrative support shall have experience preparing travel (personal or as administrative support) in either Defense Travel System (DTS), or the Government Travel System (GovTrip), and is familiar working with budgetary/cost center processes.”

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Example of Task Order PWS Qualifications #3

“2.1.1 The contractor must have, at a minimum, a college degree of an Associates with at least 3 years of experience in aeromedical case management or administrative duties with aeromedical case management.

2.1.2. The contractor must be proficient with Portable Document Format (PDF) and all Microsoft office applications to include but not limited to: Microsoft Word, Microsoft Excel, Microsoft Outlook and Microsoft PowerPoint.

2.1.3. The contractor must understand and communicate in medical terminology.

2.1.4. The contractor must have advanced skills in typing using 9 key pad and

QWERTY.”

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Acquisition Consideration

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Acquisition Overview

• North American Industrial Classification System (NAICS) Code: 541990, $14M 100% 8(a) Set Aside

• Source Selection: Highest Technically Rated Offeror

• Pricing and Past Performance evaluated at task order level

• Multiple Award Contracts:

• Award multiple Indefinite Delivery Indefinite Quantity

• Award a target of 5

• Five-year ordering period with 6-year performance period

• Ceiling estimate is approximately $505M

• Task Order awarded to each awardee at basic contract award – Post Award Briefing

• All other task orders will be awarded based on competition

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Acquisition Estimated Timeline

Tentative Schedule

Industry Day:19 February 2025

Issue Notice of Contracting Action and RFP: Est. 3rd Quarter of 2025

Proposals Due: Approximately 30 days after FINAL RFP issue date

Contract Award: Intend to award without discussion - Est. January 2026

Debriefs: In accordance with FAR Parts 15.505 and 15.506

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Acquisition Information

• All RFP documents will be placed on the SAM.gov web site at: www.sam.gov FA2396-25-R-

XXXX

• Subscribe to e-mail notifications

• Note: Do not rely entirely on email notifications, as electronic distribution problems can occur

• Address questions in writing via email to:

• Ms. Jessica Briggs, Contracting Officer at: Jessica.Briggs@us.af.mil

• Ms. Gabrielle Ruiz, Contract Specialist at: Gabrielle.Ruiz.1@us.af.mil

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Industry Input and Questions