SOW - STEM TUTORS 2025 - 2026 Updated 7.29.2025.docx

STATEMENT OF WORK (SOW) FOR

TUTORING SERVICES

1.0 GENERAL

1.1 BACKGROUND

The COVID-19 Pandemic led to unprecedented learning loss amongst K-12 students across the United States. U.S. Coast Guard Academy (USCGA) Cadets (Class of 2027) entered the USCGA in Summer 2023 less prepared than ever in math, science, reading, and engineering as evidenced by our summer assessments in these areas. 155 cadets required remediation in mathematics which is quadruple the historic average. In addition, reading, chemistry, and introductory engineering classes showed the lowest grades on record.

1.2 SCOPE

The USCGA requires contractor support to provide tutoring in STEM disciplines (data and computing, science, and engineering) for USCGA Cadets to improve the student grades and lead to success in our Core Curriculum and graduation in one of our nine majors.

1.3 OBJECTIVE

Provide tutoring services to USCGA Cadets for math, chemistry, physics, data literacy/programming, and engineering for the fall, spring, and summer semesters.

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 TASK ONE. TUTORING SERVICES

2.1.1 The Contractor shall perform a range of academic tutoring services for mathematics, chemistry, physics, and engineering.

2.1.1.1 The contractor shall perform tutoring services for the fall and spring semester. The fall semester tutoring services will occur from 09/01/2025 to 12/19/2025. Tutoring services will not be required from 11/24/2025 through 11/28/2025. The spring semester tutoring services will occur from 01/19/2026 to 05/07/2026. Tutoring services will not be required from 03/07/2026 through 03/15/2026. Tutoring services will not be required on Federal Holidays.

A total of four (4) tutors must be available to perform tutoring services during the specified hours for the fall; one (1) for mathematics, one (1) for data and computing, two (1) for science (chemistry), and one (1) for engineering.

Each tutor must be competent in the following courses:

Fall Semester

Calculus I & II

Probability and Statistics (Non-Calc. Based)

Principles of Programming

Tools for Business Intelligence

* The Data Analysis and Computing courses include ideas from data understanding and analysis using tools such as the Microsoft Suite (Word, Excel, Outlook), and programming in Python.

A total of four (4) tutors must be available to perform tutoring services during the specified hours for the spring; one (1) for mathematics, one (1) for data and computing, two (1) for science (physics), and one (1) for engineering.

Each tutor must be competent in the following courses:

Spring Semester

Calculus I & II

Probability and Statistics (Non-Calc. Based)

Principles of Programming

Tools for Business Intelligence

* The Data Analysis and Computing courses include ideas from data understanding and analysis using tools such as the Microsoft Suite (Word, Excel, Outlook), and programming in Python.

2.1.1.2 The contractor shall perform summer semester tutoring services in the Summer term with estimated dates of 05/11/2026 through 07/24/2026.

Mathematics: One (1) tutor must be available for mathematics with for two phases of the summer term, with estimated dates of 05/11/2026 through 07/24/2026

Summer Semester

2.1.2 Tutors shall perform the following:

· Assist students in understanding their course concepts, completing assignments, and preparing for their quizzes and exams.

· Inform USCGA instructors of any concerns that a student is not demonstrating improvement or understanding of course content.

· Maintain an accurate list of attendance at tutoring sessions.

2.2.3 Tutors qualifications

· Each tutor must possess a bachelor’s degree, master’s degree or doctoral degree in a field closely related to the subject for which they will be tutoring.

· Each tutor must have a minimum of one year’s experience teaching and working with faculty and students in a higher education setting.

· Each tutor must able to read, write, speak and understand English.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor must provide qualified personnel to perform all requirements specified in this SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor must ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor must ensure that all contract support personnel are present for specified times. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor must provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor must provide a fully qualified replacement.

3.3 PROJECT MANAGER

The Contractor must provide a Project Manager who must be responsible for all Contractor work performed under this SOW. The Project Manager must be a single point of contact for the Contracting Officer and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who must act for the Contractor in the absence of the Project Manager, must be provided to the Government as part of the Contractor's proposal. During any absence of the Project Manager, only one alternate must have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates must be able to read, write, speak and understand English.

3.3.1 The Project Manager must be available to the contracting officer via telephone between the hours of 0800 and 1600 ET, Monday through Friday, and must respond to a request for discussion or resolution of problems within 24 hours of notification.

3.4 EMPLOYEE IDENTIFICATION

3.4.1 Contractor employees visiting Government facilities must wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees must comply with all Government escort rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.4.2 Contractor employees working on-site at Government facilities must wear a Government issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.5 EMPLOYEE CONDUCT

Contractor’s employees must comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor must ensure Contractor employees present a professional appearance at all times and that their conduct or behavior must not reflect discredit on the United States or the Department of Homeland Security. The Project Manager must ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.6 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons.

Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 GENERAL CONTRACT INFORMATION

4.1 PERIOD OF PERFORMANCE

The period of performance for this contract is date of award to 25 June 2025.

4.2 PLACE OF PERFORMANCE

The primary place of performance will be at the Department of Homeland Security, United States Coast Guard Academy, 33 Mohegan Avenue, New London CT 06320.

4.3 HOURS OF OPERATION

Contractor employees must provide tutoring services between Sunday through Thursday from 7:00 p.m. to 10:00 p.m. Changes in scheduling may occur if mutually agreed upon by the Government and Contractor personnel. POST AWARD CONFERENCE The Contractor may request a Post Award Conference with the Contracting Officer no later than three (3) business days after the date of award. If requested, the Post Award Conference will occur no later than five (5) business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting aspects of this contract. The Post Award Conference will be held via teleconference.

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide the workspace, equipment and supplies necessary to perform the on-site portion of Contractor services required in this contract, unless specifically stated otherwise in this work statement. This includes but is not limited to course materials including syllabi, textbooks, and relevant software.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor must furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW 2.0 and SOW 5.0.