A0003- Attachment 2 - Statement of Work.pdf

STATEMENT OF WORK

Rotary Wing Voice and Flight Data Recorder Replacement

70Z03824RS0000001

Amendment A0003

Rotary Wing Voice and Flight Data Recorder

System

Prepared by:

United States Coast Guard, Aviation Logistics Center, Operations Division

1060 Consolidated Road, HMF 1

Elizabeth City, NC 27909

Table of Contents

1.0 General

1.1 Background

1.2 Scope

1.3 Delivery Orders

2.0 Roles and Responsibilities

2.1 Contracting Officer’s Representative (COR)

2.2 USCG, ALC

2.3 Contractor

3.0 Applicable Documents

3.1 Government Documents

3.2 Precedence

4.0 System Requirements

4.1 Airworthiness Certification

4.2 VFDR

4.2.1 Ground Support and Post Processing Analysis Requirement

4.2.2 Documentation

4.2.3 Documents

4.2.4 Graphics

4.2.5 Electronic Format

4.2.6 Illustrations

4.2.7 System Design

4.2.8 Compatibility

4.2.9 Integration Documentation

4.2.10 Illustrated Parts Catalog (IPC)

4.2.11 Installation Procedure

4.2.12 OEM Installation and Operating Instructions

4.2.13 Weight and Balance Report

4.2.14 Aircraft Kit Documentation

4.2.15 Electromagnetic Compatibility (EMC)/Electromagnetic Interference (EMI) Test

Report 9

4.2.16 Master Test Plan

4.2.17 Baseline Testing

4.2.18 Vibration Requirements and Critical Frequencies

4.2.19 Ramp Tests Procedure

4.2.20 Ramp Test Report

4.2.21 Safety Of Flight Review

4.2.22 Flight Test Procedure

4.2.23 Flight Test Report

4.3 Future Growth

5.0 Program Management

5.1 Program Manager

5.2 Program Security

5.2.1 Protection of Information

5.2.2 Access

6.0 Reports and Meetings

6.1 Status Meetings

6.2 Post Award Conference

6.3 Data Management

6.4 Technical Interchange Meetings (TIM)

6.4.1 TIM Meeting Agenda and Presentation Material

6.4.2 TIM Meeting Minutes/Action Items

6.5 Non-Disclosure Agreements (NDA)

7.0 Warranty Program

7.1 Warranty Program Plan

8.0 Implementation

8.1 Installation

8.2 Training

8.3 Quality Assurance

8.3.1 Inspection and Tests

8.3.2 Testing Components

8.3.3 Final Inspection and Acceptance

8.3.4 Configuration Management Program

8.3.5 Serialization

8.3.6 Notification

9.0 Integrated Logistics Support

9.1 Sustainment

9.2 Product Engineering Changes

9.3 Component Repair Record (CRR)

9.4 Special Tools

10.0 Delivery Schedule

10.1 Delivery

11.0 Special Instructions

11.1 Service Bulletins

11.2 Optional Service Bulletins

12.0 Travel

12.1 Travel Requirements

12.2 Travel Reimbursement

13.0 Contract Requirements

13.1 Period of Performance

13.2 Shipping Address

13.3 Correspondence Address

13.4 Free on Board (F.O.B.) Point

13.5 Off-site Contractor Personnel

14.0 Invoicing

14.1 Invoicing Instructions

14.2 Travel Invoices

14.3 Payment Information

15.0 Deliverables

16.0 C-SCRM Language

16.1 Definitions

16.1.1 End-of-Life (EOL)

16.1.2 End-of-Support (EOS)

16.1.3 Information and Communications Technology (ICT)

16.1.4 Product

16.2 OEM End-use ICT Product

16.3 List of Components in ICT Products

16.4 Supply-Chain Transport

1.0 General

1.1 Background

The United States Coast Guard (USCG) Aviation Logistics Center (ALC) requires rotary wing voice and flight data recorder system (VFDR) replacement units.

1.2 Scope

The USCG requires replacement VFDR systems for the MH-65E and MH-60T aircraft. This

Statement of Work (SOW) includes the training and engineering support elements.

1.3 Delivery Orders

The USCG anticipates issuance of delivery orders to fund the specified requirement.

2.0 Roles and Responsibilities

2.1 Contracting Officer’s Representative (COR)

The COR is responsible for the technical administration of the contract and is the technical liaison with the Contractor. The COR IS NOT authorized to change the scope of work or specifications as stated in the contract, to make any commitments or otherwise obligate the

Government or authorize any changes which affect the contract price, delivery schedule, period of performance, or other terms or conditions.

2.1.1 The Contracting Officer is the only individual who can legally commit or obligate the

Government for the expenditure of public funds. Technical administration of this contract shall not be construed to authorize revision of the terms and conditions of this contract. Any such revision shall be authorized in writing by the Contracting Officer.

2.1.2 An alternate COR may also be appointed to this contract. In the absence of the primary

COR, all responsibilities and functions assigned to the COR shall be the responsibility of the alternate COR.

2.1.3 The COR, and alternate COR if required, will be appointed at time of contract award. In the absence of the primary COR, all responsibilities and functions assigned to the COR shall be the responsibility of the alternate COR.

2.2 USCG, ALC

The ALC Short Range Recovery (SRR)/MH-65E and Medium Range Recovery/MH-60T product lines will serve as the primary airframe/system integrator for the VFDR replacement.

The ALC, Safety and Environmental Health Office (SEHO) will support as required. ALC is the

Government Airworthiness Authority for the MH-65E and MH-60T Avionics System

Development. ALC will receive and install all VFDR components. The VFDR will be installed by the USCG at the ALC during each airframe’s planned Programmed Depot Maintenance

(PDM) cycle.

2.3 Contractor

The Contractor shall provide the VFDR, software, and support for the VFDR integration with the

Collins Aerospace Common Avionics Architecture System (CAAS) and warranty services for the full term of this contract. The CAAS integrates multiple communications, navigation, and mission subsystems through its flexible Flight2TM open systems architecture design.

3.0 Applicable Documents

3.1 Government Documents

All work is in accordance with (IAW) the documents below:

• RTCA DO-160G, Environmental Conditions and Test Procedures for Airborne

Equipment

• RTCA DO-178, Software Considerations in Airborne Systems and Equipment

Certification

• MIL-STD-1553, Digital Time Division Command/Response Multiplex Data Bus

• MIL-STD-704A, Aircraft Electrical Power Characteristics

• Technical Standard Order-C121b, Underwater Locating Devices, Acoustic, Self-Powered

(Commercially Available)

• Technical Standard Order-C123c, Cockpit Voice Recorder Equipment (Commercially

Available)

• Technical Standard Order-C124c, Flight Data Recorder Equipment (Commercially

Available)

• Technical Standard Order-C155b, Recorder Independent Power Supply (Commercially

Available)

• EUROCAE Document -112A, Minimum Operational Performance Specification For

Crash Protected Airborne Recorder Systems (Commercially Available)

• Sensitive Systems Policy 4300A has been reviewed and applied as required.

3.2 Precedence

In the event of a conflict or ambiguity, the following order of precedence among document shall govern:

• USCG specifications and procedures

• Federal Aviation Administration (FAA) documents

• Original Equipment Manufacturer (OEM) specifications and procedures

• Applicable commercial documents

4.0 System Requirements

4.1 Airworthiness Certification

The Contractor shall maintain OEM and FAA certifications for all components related to the

VFDR for the duration of the contract. The Contractor shall immediately notify the Contracting

Officer of the loss of either certification. The Contractor shall ensure software versions are noted distinctly on all equipment documents including inventory management documents and any reports required by this SOW.

4.2 VFDR

The Contractor shall provide VFDR units, related equipment, spare systems, software, test support, documentation, and training as specified in the SOW Attachment 2-Rotary Wing Voice and Flight Data Recorder Replacement Performance Specifications.

4.2.1 Ground Support and Post Processing Analysis Requirement

4.2.1.1 Contractor shall provide decompression software to support data analysis of the flight and audio data downloaded from the VFDR and data storage unit (DSU)/quick access recorder

(QAR).

4.2.1.2 The Contractor shall provide at least three (3) individual licenses and one (1) server application license for the decompression software.

4.2.1.3 The Contractor shall provide the hardware requirements for the individual computer and server applications.

4.2.1.4 The Contractor shall provide the associated configuration files for each aircraft that will be used in conjunction with the decompression software in order to view the parametric and audio data.

4.2.2 Documentation

The Contractor shall provide technical publications, publication updates, amendments, and related information during the duration of this contract. The Contractor shall provide an updated copy of all OEM-approved required publications including but not limited to the following, 90 calendar days after contract award with a distribution statement to be used within the USCG:

• Operator Manual

• Maintenance Manual

• Troubleshooting Guide

• Hardware Interface Control Document (ICD)

• Software ICD

• Installation Manual

*Portions of some manuals may be combined into single publications

4.2.3 Documents

Documents that are primarily text shall be delivered as follows:

• XML file linked to applicable graphics in Parametric Technology Corporation (PTC)

IsoDraw -derived .cgm files that shall be capable of being accurately viewed, printed, and modified using Arbortext Editor versions (14.0 or later).

• Adobe .pdf files that are electronically searchable.

• Graphics associated with these documents shall also be delivered separately per the following paragraphs.

The USCG will accept the Commercial Off the Shelf (COTS) Tech Manuals (e.g., in Microsoft

Word format).

4.2.4 Graphics

Graphics (drawing, wiring diagrams, or illustration) shall be delivered as follows:

• PTC IsoDraw (version 7.3).

• PTC Creo Elements/Direct Drafting (version 19).

• Dassault SolidWorks (version 2018)

• Predetermined, and agreed upon alternate software, that produces compatible, usable formats (typically source file and an identified “universal” file format such as. cgm, .dxf, .svg.

NOTE: Contact ALC-Engineering Services Division (ESD)-Technical Information

Management Branch (TIMB) for direction if alternate graphic software is requested, prior to initiating development or accepting deliverables.

4.2.5 Electronic Format

The Contractor shall provide electronic copies of the deliverables specified in this contract IAW the SOW. The electronic copy will include the current copy publications XML file or ArborText

Editor file, graphics file, folder structure, Document Type Definition (DTD), and Formatting

Output Specification Instances (FOSI's). When feasible documents and graphics shall be formatted to facilitate translation into USCG standard publications using the USCG ALC compatible software.

4.2.6 Illustrations

Illustrations other than drawings or wiring diagrams shall be capable of being accurately viewed, printed, and modified using the latest version of PTC IsoDraw (version 7.3).

NOTE: Contact ALC-ESD-TIMB for direction if alternate graphic software is requested, prior to initiating development or accepting deliverables.

4.2.7 System Design

The Contractor shall design an interface to physically and electronically integrate the VFDR system into each airframe model. The USCG will provide the Contractor with the existing VFDR wiring diagrams, aircraft maintenance manuals, illustrated part breakdowns and flight manuals as requested.

4.2.8 Compatibility

The Contractor shall design the software components required for the system to allow for batch flight data output/conversion that can be read by the USCG’s Flight Data Monitoring software

(currently APS Aerospace Insight Suite), as well as diagnostics tools to assess the status of the

VFDR.

4.2.9 Integration Documentation

The Contractor shall provide full system installation wiring diagrams (schematics), in XML.

Preliminary and final drafts shall be approved by the USCG. All new wiring for the installation shall be approved by the Electrical Wiring Interconnect System (EWIS) Department at USCG

Aviation Logistics Center, (252) 335-6759.

4.2.10 Illustrated Parts Catalog (IPC)

The Contractor shall provide an illustrated parts catalog for all equipment installed in XML format. Preliminary and final drafts shall be approved by the USCG.

4.2.11 Installation Procedure

The Contractor shall provide Installation Instructions for the VFDR system Installation.

Preliminary and final drafts shall be approved by the USCG.

4.2.12 OEM Installation and Operating Instructions

OEM installation and operator’s instruction for primary components as well as equipment installed shall be delivered via paper and digital copies. The contractor shall provide the availability of Service Bulletins pertaining to the VFDR system Installation.

4.2.13 Weight and Balance Report

The Contractor shall provide a weight & balance report of the VFDR System Installation.

4.2.14 Aircraft Kit Documentation

The Contractor shall provide parts listing for complete kit used during VFDR system installations to include all applicable mount and mounting hardware and required electrical connectors.

4.2.15 Electromagnetic Compatibility (EMC)/Electromagnetic Interference (EMI) Test

Report

The Contractor shall provide EMC/EMI Test Reports for the VFDR system. The testing required by DO-160G satisfies the threshold for the VFDR system. However, additional protection that has been verified by test is a desired objective. The VFDR system equipped aircraft will be qualified to operate when subjected to the EME specified in MIL-STD 464C section 5.3 Table 1

(Flight Deck levels), Table 2 (Main Beam Levels) and Table 5 (RW operations-shore use only), and requirements for control of the EMI emission and susceptibility characteristics of electronic, electrical, and electromechanical equipment per MIL-STD 461F. MILHDBK-235-1C offers guidance on Military EME Profiles. The USCG uses the "Standard Navy Rotary Wing EME" which is based on shipboard surveys (measurements/calculations) of the actual field strength levels in the Navy fleet. The aircraft must be able to operate safely in close proximity to vessels of the USCG and Navy. Takeoffs, hovering, and landings that cross into the line of fleet radar are expected to occur. It is a desired objective that the VFDR system incorporates protection that will increase the system capability to operate normally in proximity to vessel radar. As a threshold, the VFDR system shall be capable of continued operation after exposure to the electro-magnetic emissions described above.

4.2.16 Master Test Plan

The Contractor shall provide in Contractor format, a Master System Test Plan for the system design and integration, and sufficiently show that the testing shall acceptably meet all specified contract requirements.

4.2.17 Baseline Testing

Prior to the installation of the VFDR system in the test aircraft, the Contractor shall conduct baseline tests of the unmodified VFDR system. The results of the baseline tests will document the performance of the unmodified system. The USCG will make available to the Contractor’s test personnel, required equipment to perform “operational checks” IAW the USCG ACMS

Maintenance Procedure Cards (MPC). A list of test equipment required shall be developed by the

Contractor and mutually agreed upon with the USCG.

4.2.18 Vibration Requirements and Critical Frequencies

Prior to the installation of the VFDR system in the test aircraft, the Contractor shall conduct baseline tests of the unmodified VFDR system to ensure compatibility with the vibration requirements for the target aircraft.

4.2.19 Ramp Tests Procedure

The Contractor shall submit to the USCG for approval a Ramp Test Procedure. After modification installation, the Contractor shall conduct static functional test of the avionics system IAW the Contractor developed Ramp test Procedure and the USCG ACMS MPC. In addition to the functional testing of the modified system, this test will serve as a kit proofing effort. Flight test shall not start until successful completion of ramp tests.

4.2.20 Ramp Test Report

After completion of ramp testing, the Contractor shall deliver a Ramp Test Report.

4.2.21 Safety Of Flight Review

The Contractor shall conduct a pre-flight safety review for the purpose of obtaining a USCG

Maintenance Release for the first flight of the aircraft with the new VFDR system installed. This safety review shall include results of Quality Assurance (QA) Inspections and summaries of

Formal Qualification Testing (FQT), and Ramp Tests.

4.2.22 Flight Test Procedure

The Contractor shall deliver for USCG approval, a Flight Test Procedure. This procedure will be developed to the same level of content as the USCG ACMS Flight Acceptance MPC.

4.2.23 Flight Test Report

After completion of the flight testing, the Contractor shall deliver a Flight Test Report.

4.3 Future Growth

The Contractor shall be able to provide the proposed VFDR system for the period of performance of this contract, one (1) year base period and four (4) one year option periods.

5.0 Program Management

5.1 Program Manager

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this contract. The Contractor’s Project Manager shall be a single point of contact for the COR. The Project Manager shall be one (1) of the senior level employees provided by the Contractor for this work effort. The Contractor shall identify by name the Project

Manager, and the names(s) of any alternate(s) who will act for the Contractor in the absence of the Project Manager. The Project Manager and all designated alternates shall be able to read, write, speak, and understand English fluently. The Contractor shall notify the Contracting

Officer whenever program risks are identified that affect contractual deliveries, such as a strike, work stoppages, defective material, and potential recalls. Additionally, the Contractor shall notify the Contracting Officer within five (5) business days of any event that affects contract deliverables.

5.2 Program Security

5.2.1 Protection of Information

Contractor access to proprietary information is required under this contract. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination

IAW the Department of Homeland Security (DHS) Management Directive (MD) 11042.1, Safeguarding Sensitive but Unclassified (SBU) Information. SBU includes information categorized by DHS or other government agencies as: For Official Use Only (FOUO), Official

Use only (OUO), Sensitive Homeland Security Information (SHSI), Limited Official Use (LOU), Law Enforcement Sensitive (LES), Safeguarding Information (SGI), Unclassified Controlled

Nuclear Information (UCNI), and any other identifier used by other government agencies to categorize information as sensitive but unclassified. The Contractor shall ensure that all

Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6). In addition, in accordance with FAR 9.505-4(b), the

Contractor shall be required to execute a non-disclosure agreement with other Contractors.

5.2.2 Access

The Contractor shall provide USCG personnel access to relevant VFDR technical performance information developed by the OEM’s. Technical performance information includes information pertaining to flight safety, equipment reliability and delivery performance. Inquiries by USCG technical personnel shall be answered as soon as possible and not later than twenty-four (24) hours after requested for flight safety issues. Access will be provided to review manufacturer quality assurance and engineering documentation as required to support USCG flight safety investigations

6.0 Reports and Meetings

6.1 Status Meetings

The Contractor shall meet with the Government's representative monthly during the first four (4) months of the contract. Thereafter, meetings will be as often as necessary at the discretion of the

COR, but not less than quarterly. A mutual effort will be made to resolve all problems identified.

The written minutes of these meetings, prepared by the Contractor, shall be signed by the

Contractor's representative and the Government's representative. Should the Contractor not concur with the minutes, the Contractor shall state, in writing, to the Contracting Officer any areas of disagreement within two (2) calendar days.

6.2 Post Award Conference

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR as scheduled by the USCG (typically within ten (10) business days after the date of award). The purpose of the Post Award Conference is to discuss technical and contracting objectives of this contract. The Post Award Conference will be held at the Government’s facility, located at 1664

Weeksville Road, Elizabeth City, NC 27909 or via teleconference.

6.3 Data Management

Unless otherwise specified, the Contractor shall prepare and deliver all data deliverables in electronic format compatible with Windows 10 and Microsoft Office 2016 or later. Data not required to be revised may be provided in Adobe Acrobat 2020 or later by Adobe Systems, Inc.

Due to USCG Internet restrictions, electronic mail attachments over 10MB in size cannot be accepted. As required, deliverables shall be made IAW the specified deliverables found in SOW section 15 and throughout this SOW.

6.4 Technical Interchange Meetings (TIM)

The Contractor shall conduct a minimum of two (2) TIMs as required by USCG for the period of performance of this contract. TIM’s shall consist of technical discussions and exchange of information only; no cost discussions or cost/schedule decisions shall take place without the presence of the Contracting Officer. TIM’s will be conducted at the USCG ALC, unless otherwise directed by the USCG. Interchange meeting objectives may include the following:

• Review evolving designs and products to ensure that they have met their completion criteria; review and demonstrate proposed technical solutions, provide insight, and obtain feedback on the technical effort, and identify and resolve technical issues.

• Review project status and identify near-term and long-term risks regarding technical, cost, and schedule issues.

• Arrive at agreed-upon mitigation strategies for identified risks, within the authority of those present.

• Ensure on-going communications between the Contractor and the USCG.

• The Contractor shall review the status of action items, schedule, and the overall performance at each meeting.

• The Contractor shall be prepared to discuss significant problems and/or discrepancies in detail.

6.4.1 TIM Meeting Agenda and Presentation Material

The Contractor shall prepare a proposed meeting agenda and presentation material. The

Contractor shall notify the USCG to request a TIM at least fifteen (15) calendar days prior to the planned start of production. Contractor Format is authorized.

6.4.2 TIM Meeting Minutes/Action Items

The Contractor shall prepare and deliver TIM Meeting Minutes/Action Items. Draft TIM action items and meeting minutes shall be submitted for USCG edits and additions within ten (10) business days following the TIM. Final shall be submitted within ten (10) business days following USCG input to draft. Contractor Format is authorized.

6.5 Non-Disclosure Agreements (NDA)

The Contractor shall provide a NDA form to the COR and Contracting Officer for each employee no later than (NLT) five (5) days after the period of performance starts. The

Contractor shall submit a signed NDA form for new employees NLT five (5) days after the employee begins. The Contractor shall use the NDA identified in SOW Attachment 3 and it shall be between the employee and company.

7.0 Warranty Program

7.1 Warranty Program Plan

The Contractor shall maintain a warranty program plan that ensures a warranty period commencing upon aircraft installation.

7.1.1 The Contractor shall provide at minimum a one (1) year standard commercial warranty.

7.1.2 In addition to the one (1) year standard commercial warranty, the Government desires an extended warranty as proposed by the Contractor, commencing upon the expiration of the one

(1) year standard commercial warranty. The USCG desires a warranty that begins when the unit is installed on the aircraft.

Warranty Evaluation:

Offerors will be evaluated on the submitted commercial warranty. The Government will assign a rating of “exceeds”, “meets”, or “does not meet”.

Desired Performance Requirements Evaluation:

The evaluation will assess if the offeror’s commercial warranty “exceeds”, “meets”, or “does not meet” the Governments desired commercial warranty.

8.0 Implementation

8.1 Installation

The Contractor shall provide all necessary hardware required to install the VFDR system into each of the USCG target aircraft. All work during this implementation phase is to be conducted at the USCG Aviation Logistics Center in Elizabeth City, North Carolina. The emphasis during this phase shall be on installation of the VFDR System on USCG aircraft, as well as refining hardware, document preparation, completing VFDR software development, updating documentation, Formal Qualification Testing, Aircraft Installation, and Operational Testing of the completed avionics integration.

8.2 Training

The Contractor shall provide a training support package for operator and maintenance training that will support “Train the Trainer/Train the Maintainer” type of new equipment training. The

Contractor shall conduct training for at least three (3) USCG personnel per asset type prior to or during time of first VFDR system installation.

8.3 Quality Assurance

8.3.1 Inspection and Tests

The Contractor shall establish an inspection system IAW FAA and/or Department of Defense

(DoD) procedures for all components. The USCG reserves the right to review the Contractor operation and/or facilities at any time during the period of performance.

8.3.2 Testing Components

The Contractor shall make available to the Government all acceptance test results and discrepancy reports with corrective actions taken with any VFDR component under this contract.

8.3.3 Final Inspection and Acceptance

Final inspection and acceptance of material under this contract shall be performed at destination

ALC by local Receiving personnel. ALC considers parts Ready for Issue (RFI) upon acceptance.

Components determined to be non-RFI upon installation may be returned to the Contractor with a Quality Deficiency Report (QDR).

8.3.4 Configuration Management Program

The Contractor shall have an established Configuration Management Program with control systems in place for the complete VFDR system including configuration identification of each hardware and software configuration item for the life of the contract. The Contractor shall ensure hardware and software version consistency for all installed, repaired, and spare systems. The

Contractor shall not change or modify any VFDR software for the operating system to include performance enhancement and/or product improvement etc. without approval from the

Government. Changes other than Class II will not be made without approval from the COR. The

Contractor shall provide a draft Configuration Management Plan at the post award conference, and a final Configuration Management Plan ninety (90) calendar days following award.

8.3.5 Serialization

Serial numbers shall be assigned and permanently attached IAW FAA/DoD(MIL-DTL-18307H) approved procedures.

8.3.6 Notification

The Contractor shall immediately notify the COR upon identification of any quality issue, failure, or situation that could possibly affect the reliability of the VFDR.

9.0 Integrated Logistics Support

9.1 Sustainment

Engineering support services and product improvement efforts will be performed during the duration of the contract. The Contractor shall submit, in writing to the Contracting Officer and the COR, any plans for configuration changes that would impact aircraft interface features NLT thirty (30) calendar days following identification of such configuration changes. The COR shall have thirty (30) calendar days to respond to the Contractor's plans for configuration change. The

Contractor shall not proceed with changes without COR approval. The Contractor shall notify the USCG Contracting Officer/Contract Specialist, Project Manager and COR, of any proposed software configuration changes to the USCG’s Systems. Changes shall be submitted in writing, thirty (30) calendar days prior to the proposed software change. No new software configuration changes shall be installed on any of the USCG’s systems without USCG approval. The USCG shall respond to the contractor by written notification within ten (10) working days upon receipt of the proposed change with approval. The USCG and the contractor will work together to ensure that any software configurations are mutually managed and approved throughout the life of this contract.

9.2 Product Engineering Changes

The USCG will provide written notification to the Contractor when there is a need for a Product

Engineering Change Proposal. Within thirty (30) business days after receipt of this notification, the Contractor shall submit a proposal to the Contracting Officer for the non-recurring costs (if any) and an incremental charge to be assessed each time the Product Engineering Change

Proposal is incorporated into a system or component. The proposal shall contain a list of required parts and associated prices based on the parts catalog, the number of engineering and technician labor hours required, and any impact on the contract delivery schedule. The labor rate will be as specified in the schedule of services. The Contractor shall fully describe all changes to form, fit, and function of the original design. The Contractor shall include any request for deviations, request for waivers, and notice of revisions. Upon agreement of the price for incorporation of the Product Engineering Change Proposal, the Contracting Officer will issue written notification to the Contractor reflecting the incorporation of the approved Product Engineering Change

Proposal. The Contractor shall not incorporate approved Product Engineering Change Proposals prior to written notification from the Contracting Officer.

9.3 Component Repair Record (CRR)

The Contractor shall maintain CRR records for the maintenance performed by the Contractor on a serial number tracked component. The original copy of the CRR shall remain with the component until returned to the USCG. The Contractor shall maintain a copy of the CRR for a period of 90 calendar days after the item is shipped back to the USCG.

9.4 Special Tools

The Contractor shall include any special tools required for field maintenance or testing with each

VFDR. The ratio of Special Tool sets to VFDR components shall be commensurate with their frequency of use. These tools will be owned and maintained by the USCG.

10.0 Delivery Schedule

10.1 Delivery

• First Delivery: 180 Calendar days After Receipt of Order (ARO)

• Production Units: Minimum of four (4) shipsets within 180 Calendar days ARO and four

(4) shipsets each month thereafter until order is fulfilled.

The following delivery schedule is a rough estimate and in no way holds the USCG accountable to accomplish.

CLIN Est UNITS

0001 25

1001 40

2001 40

3001 40

4001 35

11.0 Special Instructions

11.1 Service Bulletins

The Contractor shall modify components as necessary as specified in the latest version of current

OEM service bulletins. The Contractor shall comply with mandatory and recommended service bulletins throughout the duration of the contract.

11.2 Optional Service Bulletins

The Contractor will be notified via contract modification of the USCG’s desire to incorporate optional service bulletins. If additional funds will be required to incorporate optional service bulletins, the Contractor shall advise the COR. The COR will forward his/her recommendation to the Contracting Officer. For service bulletins that required additional funds, the Contractor shall submit a detailed proposal within 30 business days following receipt of notice from the

Contracting Officer. This proposal shall include a list of required parts and associated prices based on Contractor’s current commercial catalog minus the best commercial discount or best commercial price (whichever results in the lower price to the Government). This proposal shall also address the turnaround time needed to effect the modification and the total number of labor hours required. The labor rate will be as specified at a line item and corresponding optional line items. Additional labor charges will not apply for incorporation of service bulletins if they do not result in any “over-and-above” Contractor shop labor. The Contractor shall not incorporate optional service bulletins prior to written notification from the Contracting Officer.

12.0 Travel

12.1 Travel Requirements

The Contractor may be required to travel within the Continental U.S., Hawaii, Alaska, and

Puerto Rico during the performance of this contract. The Contractor is responsible for making all necessary arrangements for its personnel. These include but are not limited to: medical examinations, immunizations, passports/visas/etc., and security clearances. The Government will reimburse the Contractor for allowable travel costs incurred by the Contractor in performance of the contract IAW FAR 31.205-46. All costs incurred for lodging, meals, and incidental expenses required for tasks assigned under this Contractor shall be considered reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel. These rates can be found at http://www.gsa.gov/portal/content/104877.

12.1.1 The Contractor shall be responsible for obtaining written approval from the COR no later than fourteen (14) days prior to travel, if possible, PRIOR to the start of any required travel, unless otherwise directed by the Contracting Officer. The COR will inform the Contractor of any requirements pertaining to the trip (i.e., Air or Rental Car, how many rental cars are authorized, travel dates, etc.). Travel completed without prior COR or Contracting Officer approval or travel that differs from what has been authorized by the COR will not be reimbursed.

12.1.2 The Contractor agrees, in the performance of necessary travel, to use the lowest cost mode commensurate with the requirements of the mission and IAW good traffic management principles.

12.1.3 The travel reimbursable herein includes only that travel (commercial carrier, private automobile, or auto rental) performed from the Contractor’s plant to the site of work, between http://www.gsa.gov/portal/content/104877 the sites of work, and from the site of work to the Contractor’s plant. Travel performed for personal convenience (including daily travel to and from work) will not be reimbursed.

12.1.4 The Government will not pay any General and Administrative (G&A) fees on travel claims.

12.2 Travel Reimbursement

To be reimbursed for travel, the Contractor shall invoice for travel during the month the travel is completed or the month immediately following. Travel shall be reimbursed on an actual cost basis. The Contractor’s invoices shall include receipts or other evidence substantiating actual costs incurred for authorized travel. The documentation shall include, but is not limited to, legible copies of all original receipts (such as lodging, car rental, airline tickets, parking, tolls, etc.).

13.0 Contract Requirements

13.1 Period of Performance

The contract period of performance includes one (1) one-year base period and, if exercised, four

(4) one-year option periods.

13.2 Shipping Address

All system and components repaired or purchased under this contract shall be shipped to the

USCG (ALC) unless otherwise specified by the COR.

United States Coast Guard

Aviation Logistics Center

1664 Weeksville Road, Bldg 63 Receiving Section

Elizabeth City, NC 27909

13.3 Correspondence Address

Unless otherwise specified in individual task/delivery orders, reports and other documentation listed in the SOW that cannot be provided electronically, shall be provided to the Contracting

Officer (one (1) copy) at the following address:

USCG ALC

ALD/BOD/ISD Procurement

Attention: Contract # (To be determined at contract award).

Elizabeth City, NC 27909-5001

13.4 Free on Board (F.O.B.) Point

The USCG desires F.O.B. Destination for all systems and component shipments under this contract.. The Contractor is responsible for all shipping costs to ALC, unless otherwise noted, under this contract and associated delivery/task orders. Prices in the schedule include all applicable customs, duties, taxes and shipping charges; therefore, no additional charges for shipping these systems will be allowed unless indicated on an individual task/delivery order.

13.5 Off-site Contractor Personnel

Off-site Contractor personnel (prime Contractor or subcontractor) shall not be onboard the

USCG ALC complex without approval from the COR. Off-site Contractor personnel who need to obtain visitor approval for purposes directly related to this contract shall submit a Visitor’s

Request to the COR at least ten (10) working days prior to the visit unless otherwise approved by the Contracting Officer.

The COR will provide a written response in regards to approval or denial of the request. The

COR will ensure the Visitor’s Request is completed and if necessary provide an escort. Any deviations from the aforementioned policy will be reflected negatively in the Contractor’s

Performance Assessment Reporting System (CPARS) evaluation.

14.0 Invoicing

14.1 Invoicing Instructions

The Contractor’s invoice shall be submitted IAW FAR 52.212-4 to the designated billing office for payment as noted below. The Contractor shall also submit copies to the Contract Specialist and the COR. The final invoice submitted under the awarded contract, shall be clearly marked and labeled as the final invoice. The Contractor is HIGHLY encouraged to submit invoices electronically to ALC-Fiscal@uscg.mil.

Chief, Fiscal Branch

USCG ALC

Fiscal Branch, Bldg. 63

1664 Weeksville Road

Elizabeth City, NC 27909

Contract Number: To be assigned

Task Order Number: To be assigned

14.2 Travel Invoices

Travel Invoices shall be supported by submission of:

• A breakdown of travel expenses, to include all direct and indirect costs.

• Contractor travel verification form with COR’s signature prior to travel.

• Receipts for all claimed travel (i.e.: lodging, airfare, rental car, fuel, tolls, parking, taxi etc).

• Privately Owned Vehicle (POV) mileage.

14.2.1 Failure to provide the required information shall be cause for rejection of the invoice.

14.2.2 Travel receipts are not required to be submitted with the invoice for payment.

14.3 Payment Information

mailto:ALC-Fiscal@uscg.mil

All payments will be made electronically IAW FAR 52.232-33.

15.0 Deliverables

15.1 The Contractor shall develop and submit all required deliverables as specified in this

SOW and the following table.

ITEM

SOW

SECTION

DELIVERABLE /

EVENT

DUE BY DISTRIBUTION

1 4.2.1.1

Decompression software decompression software to support data analysis of the flight and audio data downloaded

As required COR/PM

2 4.2.1.2

Three (3) individuals licenses and one (1) server application license

As required COR/PM

3 4.2.1.3

Hardware requirements for the individual computer and server applications

As required COR/PM

4 4.2.1.4 Associated configuration files for each aircraft As required COR/PM

5 4.2.2 Documentation As required COR/PM

6 4.2.4 Graphics (drawings, wiring diagrams, or illustrations) As required COR/PM

7 4.2.9 Integration Documentation As required COR/PM

8 4.2.10 IPC As required COR/PM

9 4.2.11 Installation Procedure As required COR/PM

10 4.2.12 OEM Installation and

Operating Instructions As required COR/PM

11 4.2.13 Weight and Balance Report As required COR/PM

12 4.2.14 Aircraft Kit Documentation As required COR/PM

13 4.2.15 EMC/EMI Test Report As required COR/PM

14 4.2.16 Master Test Plan As required COR/PM

15 4.2.17 Baseline Testing Before installation COR/PM

16 4.2.18 Vibration Requirements and Critical Frequencies Before installation COR/PM

17 4.2.19 Ramp Tests Procedures As required COR/PM

18 4.2.20 Ramp Test Report As required COR/PM

19 4.2.21 Safety of Flight Review As required COR/PM

20 4.2.22 Flight Test Procedures As required COR/PM

21 4.2.23 Flight Test Report As required COR/PM

22 5.2.2 Relevant VFDR technical information As required COR/PM

23 6.2 Post Award Conference

Within ten (10) days of contract award

Contracting

Officer/COR

24 6.4 TIM

Minimum of two

(2) during the contract period of performance

COR/PM

25 6.4.1 TIM Meeting Agenda and

Presentation Material

Fifteen (15) days prior to meeting

COR/PM

26 6.4.2 TIM Meeting

Minutes/Action Items

Draft: Ten (10) days after meeting

Final: Ten (10) days after draft

COR/PM

27 6.5 Non-Disclosure Agreement

(DHS From 11000-6) As required COR

16.0 C-SCRM Language

16.1 Definitions

16.1.1 End-of-Life (EOL)

ICT product has reached the final stage of the product life cycle in which that version of the ICT product will no longer be supported nor manufactured (e.g., no patches will be developed, no

28 8.1 Hardware Before installation

COR/PM

29 8.2 Training Package Prior to first

VFDR installation

COR/PM

30 8.3.1 Inspection System As required COR/PM

31 8.3.2 Testing Components As required COR/PM

32 8.3.4

Configuration

Management Program

Ninety (90) calendar days after contract award/as changes are made

COR/PM

33 8.3.6 Notification As required COR/PM

34 9.1 Proposed software configuration changes

Within thirty (30) calendar days

Contracting

Officer/COR/PM

35 9.2 Product engineering changes

Within thirty

(30) calendar days

Contracting

Officer/COR/PM

36 9.4 Special tools As required COR/PM

37 11.1 Service Bulletins As required COR/PM

38 14.1 Monthly invoices Monthly Contracting

Officer and COR

39 14.2 Travel invoices As required Contracting

Officer and COR security improvements will be made, and, sometimes, no troubleshooting technical assistance will be offered).

16.1.2 End-of-Support (EOS)

ICT product will no longer be supported (e.g., no patches will be developed, no security improvements will be made, and, sometimes, no troubleshooting technical assistance will be offered).

16.1.3 Information and Communications Technology (ICT)

Encompasses the capture, storage, retrieval, processing, display, representation, presentation, organization, management, security, transfer, and interchange of data and information; includes all categories of ubiquitous technology used for the gathering, storing, transmitting, retrieving, or processing of information (e.g., microelectronics, printed circuit boards, computing systems, software, signal processors, mobile telephony, satellite communications, and networks).

16.1.4 Product

Part of the equipment (hardware, software and materials) for which usability is to be specified or evaluated.

16.2 OEM End-use ICT Product

16.2.1 The Contractor shall provide new equipment unless otherwise formally approved by the

Government, in writing. The Contractor shall provide only OEM end-use products to the

Government. In the event that a shipped OEM product, or part or component of that product, fails, all replacements must be new OEM.

16.2.2 The Contractor may provide previously-used OEM products only with written

Government approval. Such parts shall be procured from their original source and shipped only from the manufacturer’s authorized shipment points.

16.3 List of Components in ICT Products

16.3.1 Contractors shall provide and maintain a list of components for each product used in performance of the contract, including through subcontracts or other arrangements. This list for each product shall provide the component manufacturer’s name, address, state, and/or domain of registration, and, where applicable, the Unique Entity Identifier (UEI) number, for all components comprising the ICT products.

16.3.2 Contractors employing subcontractors shall perform due diligence to ensure that these standards are met.

16.3.3 The Contractor shall notify the Government when a new contractor/subcontractor/service provider is introduced to the ICT provided on this contract, or when suppliers of components or products are changed. If a software component used in the performance of the contract is updated with a new build or release, the Contractor must update the list provided in accordance with (i) above to reflect the new version of the software. This includes software builds to integrate an updated component or dependency.

16.3.4 For software products, the Contractor shall provide all OEM software updates, and patches to correct defects, for the life of the product [i.e., until the “End of Life” (EoL) or “End of Support” (EoS)]. Software updates and patches shall be made available to the government for all products procured under this Contract and replaced when EoS is reached.

16.4 Supply-Chain Transport

16.4.1 The Contractor shall use formal and accountable transit, storage, and delivery procedures

(i.e., the possession of the end-use product to be delivered is documented at all times from initial shipping point to final destination, and every transfer of the product from one custodian to another is fully documented and accountable) for all information and communication technology

(ICT) shipments to fulfill this contract.

16.4.2 The Contractor shall maintain all records pertaining to the transit, storage, and delivery of

ICT deliverables under this contract through at least six (6) months after acceptance, and make available for inspection upon request of the Government.

16.4.3 The Contractor shall make use of tamper-proof or tamper-evident packaging for all shipments.

16.4.4 The Contractor shall provide a packing slip for each container or package with the information identifying the contract or order number, a description of the hardware/software enclosed (Manufacturer name, model number, serial number), and the customer point of contact.

16.4.5 The Contractor shall provide a shipping notification to the intended government recipient; with a copy transmitted to the Contracting Officer, or other designated representative.

This shipping notification shall be provided electronically and identify the contract or order number, a description of the hardware/software being shipped (manufacturer name, model number, serial number), initial shipper, shipping date and identifying (tracking) number.