Attachment 1 - PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

SPEAKER SERIES

DIVERSITY AND INCLUSION OFFICE

1.0 GENERAL

1.1 BACKGROUND.

The U.S. Coast Guard (USCG) launched the 2019-2023 Diversity and Inclusion Action Plan (DIAP), establishing Diversity and Inclusion (D&I) resources, goals, and measures designed to increase the inclusivity of our workplace and the diversity of our ranks. The DIAP is a multi-year initiative to establish a lasting D&I foundation to develop D&I acumen, strengthen leadership, awareness, and accountability, and build and maintain an inclusive total workforce.

Building on the lessons learned from the 2019 – 2023 Diversity & Inclusion Action Plan, the USCG’s path ahead aligns with the Commandant’s Guiding Principles, the CG Core Values, and Coast Guard Ready Workforce 2030.

1.2 SCOPE.

The USCG is seeking a contractor to deliver awareness training to promote a creative and sustainable workplace culture that encourages the total workforce to feel uniquely valued through execution of the 2019 – 2023 DIAP.

1.3 OBJECTIVE.

To build on the lessons learned from the 2019 – 2023 Diversity & Inclusion Action Plan, align with the Commandant’s Guiding Principles, the Commanding Generals Core Values, and Coast Guard Ready Workforce 2030, to achieve the goals of being a ready, relevant, and responsive Coast Guard through the talents and contributions of the Service’s Active Duty, Reserve, Civilian, and Auxiliary members.

2.0 SPECIFIC REQUIREMENTS/TASKS.

The contractor shall develop and present training to participants at an Employee Engagement Training Summit. The contractor shall present 1 keynote address (approximately 45 minutes) and provide Employee Engagement training exercise (approximately 4 hours) at annual summit. The keynote address and the training exercise will be in person in Washington, D.C.

The D&I training topics shall build upon the objective and include:

What is cultural intelligence?

Understand how culture affects managers, staffs, and processes.

Coaching cross-cultural concepts.

How to develop cultural competency to support teams, staff, and stakeholders.

Learn to use the core coaching competencies through the lens of culture.

Developing awareness of cultural difference.

Cultivating non-judgmental attitude toward difference.

Transforming bias toward inclusion.

Coaching principles and cultural competency.

Stress and health effects caused by micro-aggressions and lack of inclusion.

Managing conflict around diversity and inclusion in the workplace Coaching micro-aggressions.

2.1 The contractor shall use the following three (3) lines of effort (LOE) of Development of D&I Acumen; Strengthen Leadership’s D&I Awareness & Accountability; and Build and Maintain an Inclusive Workforce. The contractor will use these to create a training program curriculum for the event.

2.1.1 LOE 1 D&I Acumen: The contractor shall develop and present D&I Acumen, to include the three (3) major efforts of D&I program Holistic Assessment, Coast Guard Core Values Definition and Behaviors Analysis, and D&I Education and Awareness Program to prepare LDAC chairs and members, D&I Practitioners, D&I Champions, and key stakeholders with the tools and resources to support members in the process of building common ground for D&I conversations, learning, and cross-cultural relationship building.

2.1.2 LOE 2 Strengthen Leadership’s D&I Awareness & Accountability: The contractor shall develop and present Leadership’s D&I Awareness & Accountability curriculum to equip leaders with tools to create specific targeted personal inclusion action plans that help align intention with action.

2.1.3 LOE 3 Build and Maintain an Inclusive Workforce: The contractor shall develop and present curriculum centered around intentional inclusion across the entire organization.

2.2 The Contract shall develop a participant guide that includes PowerPoint presentation slides, experiential exercises, and participant materials (worksheets, handouts, etc.) to fully support the Employee Engagement Training Summit.

3.0 CONTRACTOR PERSONNEL.

3.1 QUALIFIED PERSONNEL.

The Contractor shall provide qualified personnel to perform all requirements specified in this PWS. The Government is not responsible for training contract staff to undertake this work.

3.1.1 lnstructor(s). Shape solutions in the development and implementation of D&I learning objectives and provide technical assistance on D&I education, training. Design sessions to advise, coach and to enhance the training program. Course instructors shall have at least three (3) years of experience teaching Supervisory training courses. In addition, each instructor shall have a Bachelor's degree or equivalent experience. A concentration in Human Resources is preferred. Instructors supporting this requirement shall be citizens of the United States. The Instructor shall be able to read, write, speak, and understand English.

3.1.2 Moderator/Training Support Personnel. Moderator/Training Support Personnel shall have at least one (1) year of experience moderating online training courses.

3.1.3 Conflict of Interest. The Contractor shall not employ any person who is an employee of the United States Government if that employment would or would or would appear to cause a conflict of interest.

3.2 KEY PERSONNEL.

Before replacing any individual designated as Key by the Government, the Contractor must notify the COR no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes must possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor must not replace Key Contractor personnel without approval from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement. Note: The Government may designate additional Contractor personnel as Key at the time of award. (See HSAR Clause 3052.215-70).

List of Key Personnel:

Instructor

3.3 EMPLOYEE CONDUCT.

Contractor’s employees shall comply with all applicable Government regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees always present a professional appearance and that their conduct shall not reflect discredit on the United States, DHS, or USCG.

3.4 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS.

The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from DHS or USCG facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS.

4.1 SECURITY.

Contractor access to classified information is not currently required under this PWS. However, the Government at a later date may require all Contractor personnel to have Secret clearances. Accordingly, all Contractor employees provided for this requirement shall be eligible for a Secret Clearance.

4.2 PERIOD OF PERFORMANCE.

The anticipated period of performance for the in-person training class is 7-9 August 2024.

4.3 PLACE OF PERFORMANCE.

The primary place of performance will be at USCG Headquarters, 2703 Martin Luther King Jr. Ave SE, Washington, DC 20593.

The place of performance for facilitated training will be in Washington, DC. If collaboration software is required for the training, and such software requires security credentials to access (e.g., a CAC Card), the Government will provide such credentials. The collaboration software must include, but is not limited to, the following features:

4.3.1 Easily accessible to students and instructors.

4.3.2 Ability to chat with text, audio, video, and conduct screen sharing.

4.3.3 Allow instructor to present course material, lead class activities, track student attendance and track student status.

4.4 HOURS OF OPERATION.

Most USCG facilities are open between the hours 0800 and 1700 ET, Monday through Friday (except Federal Holidays). The government anticipates the instruction to be four (4) hours within that noted timeframe.

4.5 TRAVEL.

Contractor travel is anticipated for this requirement. Any travel required outside the local commuting area(s) will be reimbursed in accordance with the Federal Travel Regulations. The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

4.6 POST AWARD CONFERENCE.

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than five (5) days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Conference will be held at the Government’s facility or via teleconference.

4.7 GENERAL REPORTING REQUIREMENTS.

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with Coast Guard Standard Workstation (Windows and Microsoft Office Applications, Version 2016 or newer).

4.8 PROTECTION OF INFORMATION.

Contractor access to information protected under the Privacy Act is required under this PWS. Contractor employees must safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

4.9 INHERRENTLY GOVERNMENTAL.

Functions to be performed under this performance work statement are not inherently governmental.

5.0 GOVERNMENT FURNISHED RESOURCES.

The Government will furnish the training space and supporting audio/visual equipment at the location of the training in support of this contract.

6.0 CONTRACTOR FURNISHED PROPERTY.

The Contractor shall furnish all services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in PWS 5.0. Contractor shall use government authorized collaboration software to host the Employee Engagement Course. Contractor will be responsible for troubleshooting IT issues.

7.0 DELIVERABLES.

The Contractor shall deliver the items identified below. The government will not accept deliveries on Federal Holidays.

2.1, 2.2 Provide Employee Engagement Training Curriculum

At time of quote

Provide the final student guide Due three (3) Business Days After Post Award Conference Meeting

2.1., 2.2 Provide end of training survey to evaluate participant engagement and obtain feedback

Results and feedback due back to COR final day of training

GOVERNMENT TERMS & DEFINITIONS

LAST UPDATED: 06/03/2024

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