SOW_CRV_7-17-2018.docx

Department of Homeland Security (DHS)

Office of Inspector General (OIG)

Investigations

Statement of Work

1. GENERAL INFORMATION:

1.1 SCOPE OF WORK

This is a non-personnel services contract to provide Basic and Advanced Technical Surveillance Training. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to perform Basic and Advanced Technical Surveillance Training as defined in this Statement of Work except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

The contractor shall provide training services. Services include classroom facilities, instructors, presentations, hand-outs, equipment, and practical exercises as necessary. The contractor shall accomplish two (2) courses of instruction; one (1) basic course with an estimated 10 each students and one (1) advanced course with an estimated 16 students, designed to provide the knowledge, skills and abilities necessary to plan and conduct technical surveillance operations for the Department of Homeland Security, Office of Inspector General.

1.2 Background: DHS OIG has a requirement to deploy a Video Management System (VMS) to support its video surveillance operations. As part of the AWS III (Spectrum) program, DHS OIG is upgrading its legacy digital video transmission network and associated cameras from a microwave-based system to a primarily IP-based solution. As part of this effort, DHS OIG is seeking training to provide its technically-trained Special Agents with the knowledge, skills and abilities necessary to plan, install, operate, and maintain Internet Protocol (IP)-based video surveillance and audio surveillance systems.

1.3 Objectives

1.3.1 Basic Course: Students will be able to conduct audio and video surveillance operations using basic skills and techniques in order to acquire evidence in support of DHS OIG investigations. Students will be able to conduct pre-operational target surveys, identify the means and methods of surveillance best suited to meet the investigative needs. Students will also be able to calculate electrical power requirements, select the appropriate camera and lens, audio intercept device, transmission media, and installation method, and be able to install, operate, and maintain this equipment during an operation. Students will be introduced to various video transmission systems, including IP-based systems.

1.3.2 Advanced Course: Students will be able to conduct video surveillance operations using advanced systems and techniques. Students will be able to establish ad hoc computer networks and mesh radio networks as the transmission medium for IP or analog video cameras using encoders. Students will be able to use radio frequency (RF) repeaters during technical operations in support of DHS OIG investigations.

1.4 Period of Performance: The period of performance shall be one (1) iteration of each of the Basic Technical Surveillance Training and one (1) Advanced Technical Surveillance Training classes to be held during calendar year 2018. Each course is 10 days (M-F).

1.5 All quotation documents shall be submitted in electronic format and emailed to Linda McAdams at linda.mcadams@oig.dhs.gov no later than 08/03/2018, 1600 EST. Please note 70VT1518Q00060 on each page. Quotations shall be submitted via email to linda.mcadams@oig.dhs.gov.

1.6 Place of Performance: Work under this contract shall be performed at the contractor’s facility.

1.7 Type of Contract: The government will award a Firm Fixed Priced (FFP) purchase order.

1.8 Payment Terms: ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS Invoice Processing Platform (IPP) is a secure web-based electronic invoicing and payment information service available to all Federal agencies and their supplier by the U.S. Treasury's Bureau of Fiscal Service. IPP allows Federal agencies and their suppliers to exchange electronic purchase orders, blanket POs, invoices, and payment information in one easy to access web portal. This service is free of charge to government agencies and their suppliers, including services and support.

(a) Definitions. As used in this clause-(1)”Payment request” means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements identified in FAR 32.905(b), “Payment documentation and process” and the applicable Payment clause included in this contract.

(b) Except as provided in paragraph (c) of this clause, the Contractor shall submit payment requests electronically using the Invoice Processing Platform (IPP). Information regarding IPP is available on the Internet at www.ipp.gov. Assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email ippgroup@bos.frb.org or phone (866) 973-3131.

(c) The Contractor may submit payment requests using other than IPP only when the Contracting Officer authorizes alternate procedures in writing

(d) If alternate payment procedures are authorized, the Contractor shall include a copy of the Contracting Officer’s written authorization with each payment request.

PAYMENT AND INVOICE QUESTIONS

For payment and invoice questions, contact the Accounts Payable Branch at (304) 480-8000 option 7 or via email at AccountsPayable@fiscal.treasury.gov.

1.9 Security Requirements: Not applicable

1.10 Contractor Travel: Not applicable

1,11 Government Furnished Items:

1.11.4 Equipment: The Government will provide samples of DHS OIG specific equipment, including repeaters, and video cameras.

1.11.5 Materials: The Government will provide a Standard Operating Procedures and Policies for conducting technical operations, including required approvals..

1.12 Contractor Furnished Items:

1.12.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

1.12.2 Facility Clearance: Not applicable.

1.12.3 Materials: The Contractor shall furnish all materials, supplies, facilities, and equipment necessary to meet the requirements under this SOW.

1.12.4 Equipment: The Contractor shall furnish audio and video surveillance equipment to meet the required training under this SOW.

1.13 Recognized Holidays: The contractor is not required to work during any of the Federal holidays.

1.14 Hours of Operation: The contractor is responsible for conducting business during the day and night as necessary to accomplish the course objectives, Monday thru Friday except Federal holidays.

1.15 Data Rights: Not applicable.

1.16 Quality Control: Not applicable.

1.17 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.18 Special Qualifications: Instructors shall have a minimum of five (5) years of current experience in technical surveillance conducting operations in support of law enforcement investigations. Instructors will also have experience in presenting instructor-led courses regarding technical surveillance planning, installation, operation, and maintenance.

1.19 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR shall monitor all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.20 Identification of Contractor Employees: Not applicable.

1.21 Other Direct Costs: This category includes reproduction, and shipping expenses associated with training activities, the acquisition of specialized tools and materials to be provided to the students, and the renting of suitable training venues.

2.0 REQUIREMENTS

2.1 TASK: Provide basic and advanced technical surveillance training.

2.1.1 TASK DESCRIPTION:

2.1.1.1 Vendor will provide one iteration each of basic audio and video surveillance operations for a period of 10 days and advanced video surveillance operations training to DHS OIG Special Agents for a period of 10 days. The basic course will consist of 10 students and the advanced course will consist of sixteen (16) students. Training will be conducted at the vendor’s facility and will be based on current state-of-the-art equipment and techniques. Training will be designed to enhance the student’s ability to conduct audio and video surveillance operations during law enforcement investigations.

3.0 DELIVERABLES

3.1 Basic audio and video surveillance operations training

3.1.1 Students shall be introduced to basic audio and video surveillance operations training. Course material will consist of instructor-led classroom training and hands-on practical exercises designed to provide DHS OIG Special Agents with the skills necessary to conduct audio and video surveillance operations in a variety of environments. Course topics shall include:

· Electrical theory including types of voltage, batteries and power supplies, and series and parallel circuits.

· Basic electronics including an overview of components, basic soldering techniques, and use of mustimeters.

· Technical surveillance operations, the different types and their related problems and issues.

· Acoustic theory and microphones.

· Body recorders, transmitters, and antennas, selection and installation.

· Fixed installations of recorders, transmitters and antennas.

· Target surveys and analysis.

· Video theory, including National Television Standards Committee (NTSC) and Electronic Industries Alliance (EIA) video standards and systems.

· Video cameras, optics and lens selection, including close-range and long-range operations and system troubleshooting.

· Video interface devices including microwave and RF transmission systems.

· Low light video operations.

· Introduction to Internet Protocol cameras.

3.2 Advanced video surveillance operations training

3.2.1 Students will be introduced to advanced video surveillance concepts, including high definition (HD) cameras and Internet Protocol (IP) based transmission systems. The course will consist of instructor-led classroom training and hands-on practical exercises designed to enhance DHS OIG Special Agent’s ability to use state-of-the-art video surveillance technology during law enforcement operations in a variety of environments. Course topics include:

· Configuring computer networks using Dynamic Host Configuration Protocol (DHCP) and static IP settings.

· Overview of standard definition (SD) and HD video systems.

· IP camera technology and operation.

· Using encoders to interface analog cameras with a digital network.

· Installation and operation of video transmission systems, such as RF mesh networks and cellular devices.

· Using port forwarding to make the camera feed accessible from remote locations.

· Using Video Management Systems to control and monitor video surveillance feeds and manage resulting recordings.

· Recording video feeds at the target site, including the use of edge recording devices.

Installing video surveillance systems using IP-based transmission systems in a variety of environments.

· Troubleshooting digital video networks.

4. DEFINITIONS AND ACRONYMS:

4.1. DEFINITIONS:

4.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

4.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

4.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

4.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

4.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

4.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the SOW. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

4.1.7. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

4.1.8. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

4.1.9. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

4.1.10. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

4.1.11. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

4.1.11. WORK WEEK. Monday through Friday, unless specified otherwise.

5. Technical Exhibit List:

5.1. Technical Exhibit 2 – Deliverables Schedule

5.2 Technical Exhibit 2 – Estimated Workload Data

DELIVERABLES SCHEDULE

Single iteration of the course.

Instructor-led classroom training with hands-on practical exercises.

Training to be held at contractor’s facility. Minimum of 10 days

Single iteration of the course.

Instructor-led classroom training with hands-on practical exercises.

Training to be held at contractor’s facility. Minimum of 10 days.

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY