Queston-Answer Tracker - BTV CCTV Upgrade and Viewing Station.pdf

# Document and Section Page Item Customer Response

1 RFQ/SOW 2.1 2 of 38 Please indicate how many cameras are in the current TSA Leased Space CCTV System. This information is not germane to the current requirement

2 RFQ/SOW 2.1 2 of 38 Please indicate how many cameras are in the current Passenger Screening Area CCTV System. This information is not germane to the current requirement

3 RFQ/SOW 2.1 2 of 38 Par. 2.1 states in part, "installation of one viewing station with integrated server that receives video recordings simultaneously from three distinct CCTV systems (Checked Baggage, Passenger Screening, and Leased Office Space)". Please clarify VMS software (to include manufacturer, application name, application version, software support agreement status) for each of the other systems that are to be integrated.

Listed in the SOW

4 RFQ/SOW 2.1, 2.2

B

2 of 38 Par. 2.1 states in part, "installation of one viewing station with integrated server that receives video recordings simultaneously from three distinct CCTV systems (Checked Baggage, Passenger Screening, and Leased Office Space)". Please provide the following minimum information for the NVR(s) (to include manufacturer, full model/part number, configuration, approximate age) for each of the other systems that are to be integrated.

Listed in the SOW

5 RFQ/SOW 2.1 2 of 38 Par. 2.1 states in part, "installation of one viewing station with integrated server that receives video recordings simultaneously from three distinct CCTV systems (Checked Baggage, Passenger Screening, and Leased Office Space)". Please confirm that data feeds/network connections are available in the proposed head-end location for the new system from each of the 2 other systems that are to be integrated.

It will be the contractor's job to connect the systems from their current locations

7 RFQ/SOW 2.2 A 2, 3 of

During the pre-bid visit it was observed that there are more cameras present in the areas than are indicated in the SOW. Please provide diagram showing locations of all existing cameras, locations for cameras to be replaced, and new cameras to be installed.

Do not have a diagram. The extra cameras are owned by the airport

8 RFQ/SOW 2.2 A 2, 3 of

During the pre-bid visit it was observed that there are more cameras present in the toured area than are indicated in the SOW. Please clarify whether these additional cameras are to be incorporated into the new system.

Will not incorporate airport owned cameras

9 RFQ/SOW 2.2 A 2, 3 of

During the pre-bid visit it was observed that there are more cameras present in the toured area than are indicated in the SOW. Please clarify whether these additional cameras are connected to the CCTV system (Checked Baggage) that is to be replaced.

Will not incorporate airport owned cameras

10 RFQ/SOW 2.2 3 of 38 Please clearly identify the integreation functionality requirements to be available at the viewing station with regard to the other two systems. For example, view live video only, view live video and search archived video, zoom and pan within live video, run analytics, etc.

Normal functions for security CCTV: view, search archive, record to external media such as CD rom

11 RFQ/SOW 2.8 4 of 38 Please confirm regarding the requirements in 2.8 TSA Information Technology Acquisition Review – Terms, DHS and TSA Enterprise Architecture (December 2022) section that item (b) regarding TSA Cloud strategy 2.0 does not apply since the SOW requests on-premise NVR storage.

The CCTV system will not be intergrated with the TSA IT network

12 RFQ/SOW 2.8 C3 9 of 38 Does the Government expect contractor to provide a full time onsite person to comply with the specified 14 day patching requirement or will travel for all patching be acceptable?

Travel

Question - Answer Tracker TSA Burlington International Airport (BTV) CCTV System Upgrade and Viewing Station - 70T05024Q5903N016

Page 1 / 5

13 RFQ/SOW 2.8 C.6 10 of 38 For how long shall contractor submit scan results to TSA IAD? The CCTV system will not be intergrated with the TSA IT network. Contractor is not responsible for specifics relating to the TSA IT Network

14 RFQ/SOW 2.8 D.5 11 of 38 Is the contractor responsible for documents 1-11 outlined in section D.5? The CCTV system will not be integrated with the TSA IT network

15 RFQ/SOW 2.8 D.7 12 of 38 Is the contractor required to perform ongoing monthly system vulnerability scans? The CCTV system will not be integrated with the TSA IT network

16 RFQ/SOW 2.8 D.7 12 of 38 What is the period of time that the contractor is responsible for providing monthly operating system vulnerability scans?

The CCTV system will not be integrated with the TSA IT network

17 RFQ/SOW E.4 12 of 38 How shall contractor facilitate the Continuity of Operation Plan (COOP) in an emergency situation? Provide adequate power supply to continue viewing and recording during a power outage.

18 RFQ/SOW E.8 12 of 38 Does customer have existing Emergency Response Plan that would generally cover solution provided by contractor?

No

19 RFQ/SOW E.9 12 of 38 Does customer have an existing backup solution that will be utilized along with its Backup Operations Plan

(BOP)?

No

20 RFQ/SOW E.9 12 of 38 Is the Contractor being requested to provide the backup solution hardware/software that will be utilized along with the site's Backup Operations Plan (BOP)?

Yes

21 RFQ/SOW E.10 13 of 38 Does customer have existing post-disaster recovery plan that would generally cover solution provided by contractor?

No

22 RFQ/SOW E.11 13 of 38 Does customer have existing backup solution that will be utilized for daily incremental backups or is contractor to provide?

Contractor to provide

23 RFQ/SOW E.11 13 of 38 Does customer have existing backup solution that will be utilized for incremental backups or is contractor to provide?

No

24 RFQ/SOW E.14 13 of 38 Scope makes mention of secondary site being required by availability determination but E.14 appears to require secondary site. Is a secondary site mandatory?

The secondary sites are already existing at the STSO podium and AFSD-LE office for the passenger checkpoint. Future contract is TBD to connect check baggage system to these two viewing locations

25 RFQ/SOW E.16 13 of 38 Scope makes mention of secondary site being required by availability determination but E.16 appears to require secondary site. Is a secondary site mandatory?

The secondary sites are already existing at the STSO podium and AFSD-LE office for the passenger checkpoint. Future contract is TBD to connect check baggage system to these two viewing locations

26 RFQ/SOW Q.1 18 of 38 Will sensor kits, appliances, probes, and agents referenced be installed on contractor owned equipment and in contractor facility?

The CCTV system will not be integrated with the TSA IT network. Contractor is not responsible for specifics relating to the TSA IT Network

Page 2 / 5

27 RFQ/SOW Q.2 19 of 38 Will sensor kits, appliances, probes, and agents referenced be installed on contractor installed equipment under this offering?

The CCTV system will not be integrated with the TSA IT network. Contractor is not responsible for specifics relating to the TSA IT Network

28 RFQ/SOW Q.2 19 of 38 If sensor kits, appliances, probes, and agents referenced be installed on contractor installed equipment under this offering, who is responsible for installing and maintaining these items?

The CCTV system will not be integrated with the TSA IT network. Contractor is not responsible for specifics relating to the TSA IT Network

29 RFQ/SOW Q.5 19 of 38 Is this in reference to Contractor owned equipment at contractor facility or to solution installed at customer site? Contractor

30 RFQ/SOW T.2 20 of 38 Does existing solution accept or is existing solution capable of accepting PIV card authentication? Not PIV associated 31 RFQ/SOW V.1 21 of 38 "The Contractor shall ensure that the system, once operational, is properly and securely maintained and monitored, to include: immediate response to critical security patches…" Please clarify what constitutes immediate response to include timing and expected contractor actions.

Immediate telephone response, 24 hour in person response

32 RFQ/SOW V.1 21 of 38 "The Contractor shall ensure that the system, once operational, is properly and securely maintained and monitored, to include: ... and compliance with a defined configuration management process." Please confirm that the defined configuration management process is provided by others and not a contractor responsibility.

Contractor

33 RFQ/SOW V.1 21 of 38 "The Contractor shall ensure that ... All patches and system updates shall be properly tested and approved in a development environment before being implemented in the production environment." Is the test bed government furnished?

No

34 RFQ/SOW V.1 21 of 38 If the test bed is government furnished, please identify the location and how contractor is to obtain test time on the system.

Not governement furnished

35 RFQ/SOW V.1 21 of 38 "The Contractor shall ensure that ... All patches and system updates shall be properly tested and approved in a development environment before being implemented in the production environment." Is the contractor required to use the GFE test bed?

Not governement furnished

36 RFQ/SOW V 21 of 38 What length of maintenance plan is requested? 1 years + option years? Four, 1 year options have been added via solicitation amendment 003. TSA will contract to continue maintenance service after this period has concluded.

37 RFQ/SOW V 21 of 38 Scheduled/routine maintenance: how often is regularly scheduled maintenance requested? Monthly/bi-monthly/semi-annually?

During the first year, maintenance should be with as often there are software updates which would be defined as routine. Onsite repair would only be anticipated 1x a year for pricing purposes

38 RFQ/SOW V 21 of 38 What is "customer support" defined as? Is this telephone support only? Support could be telephone; however, camera adjustments need to be performed onsite. The system is NOT on a network; remote access to assist with trouble shooting is not a possibility.

Page 3 / 5

39 RFQ/SOW V 21 of 38 Is there a requirement for on-site emergency repair? If so, what is the required timeline for response? Would not say “emergency” repair, but immediate telephone assistance and within person within 24 hours

40 N/A N/A Please identify the room location housing the current Checked Baggage CCTV NVR equipment. TSS-E Office 41 N/A N/A Please identify the room location (on a floor plan) housing the current TSA Leased Space and Passenger

Screening Area CCTV NVR equipment.

TSM Office

42 N/A N/A Please clarify cable requirements to include cable type (riser, plenum, etc.). No specific brand names listed

43 N/A N/A Are there any requirements for cable color? No

44 N/A N/A Please confirm that running cable above acoustic tile ceilings can use existing cable tray/conveyances or j-hooks.

Yes

45 N/A N/A Please provide scale floor plans/drawings showing proposed head-end equipment location in relation to the camera locations and intermediate telecom rooms and available conveyances so that offerors can accurately estimate cable runs.

Not Available

46 N/A N/A Please confirm that solution equipment and hardware needs to be selected from the TSA Approved Products List.

Yes

47 General There are currently three viewing stations all on different recording servers. Are all viewing stations being replaced? Are all viewing stations supposed to be able to view all recorders?

One new viewing station is being created to be able to access the three separate systems to include view, search, record.

48 General The Wisenet and Bosch recorders are the ones we believe are slated to remain. We are not aware of a VMS that integrates with different recorders. Would TSA want one NVR that would handle all existing cameras and the current viewing stations?

Yes

49 General There is currently no wiring connecting the systems, would this have to be ran or can we use current BTV fiber backbone for this?

New wiring to connect the systems. The CCTV cannot intergate with exisiting TSA IT or BTV airport IT.

50 General Are we replacing any cameras and wiring? The checked baggage camera and wiring are included in the SOW

51 General Could the Government grant an extension in order to give time for Contractor to formulate an accurate price quote based upon government responses to questions resulting from the site visit?

No

Page 4 / 5

Page 5 / 5

Questions