ACTS PMV SOW Draft 7.2.24.docx

STATEMENT OF WORK

Contents

SECTION 1 - STATEMENT OF WORK

The Transportation Security Administration (TSA), Federal Flight Deck Officers currently has FFDO 767 Hybrid/737 Hybrid Aircraft Cabin Training Simulator (ACTS) (Platform 4), seated shooting simulators (Platform 6), 737 modular cockpit simulators (Platform 8), and 767 modular cockpit simulator (B767 Cockpit) located at various Government owned and leased facilities throughout the continental United States used to simulate aircraft cabins. The following services are required:

· Preventative Maintenance: The contractor shall examine the ACTS and perform yearly preventative maintenance and periodic service visits when required to maintain the ACTS in optimal condition. Preventative maintenance service shall include, but is not limited to, routine maintenance, modifications, repairs and/or replacement of broken parts associated with the ACTS that shall be initiated by the Government.

· Ad Hoc Support: The contractor shall provide, if there is a failure to the ACTs, support either over the phone or via email and, if these methods are exhausted without restoring simulation functions, the contractor will send a Maintenance Mechanic (key personnel) to the designated facility for restoration.

The contractor shall provide all qualified trained key personnel, unlimited phone support, tools, and parts required to accomplish the task(s). The contractor shall provide ACTS parts of exact fit and function found within the existing simulators for installation.

Performance shall be according to the standards contained in technical exhibit 4: Objective Standards. In addition to the Objective Standards, successful completion of a Preventive Maintenance visit will be determined by a 100% operational score on the commissioning checklist which will be administered by the Maintenance Mechanic and the onsite personnel and a signed copy forwarded to the COR upon completion. These services are required to maintain a safe and effective training environment for the physical training of FFDOs.

SECTION 2 – TECHNICAL REQUIREMENTS

2.1 TECHNICAL

The Contractor shall provide services for the preventive maintenance and repair and modification of the ACTS equipment at FFDO Facilities to support TSA. The list of ACTS is identified in Technical Exhibit 1. Standards for these services are specified in Technical Exhibit 4. The Contractor shall perform work in priority order beginning with priority #1. The Government may change the priority schedule as required in order to maintain equipment and the training environment at an acceptable level.

2.1.2 SCHEDULE

Below is the Preventive Maintenance Schedule for the ACTS:

Platform 4

B767 Cockpit

It is required that each one of the ACTS will be visited as per the above schedule. The purpose of each visit is to reduce unscheduled downtime by discovering latent issues and repairing routine issues before they become larger issues that prevent the ACTS from being used. The order in which the ACTS preventive maintenance visits are completed will be determined by the COR in conjunction with the Contractor to meet the mission requirements while achieving any cost efficiencies. Prior to the actual preventive maintenance visit, a scheduled conference call will take place with onsite personnel and the contractor and COR to determine if any known issues exist so the contractor can ensure the right materials and tools are on the job.

2.1.3 PARTS

The Contractor shall be required to furnish all parts required to compete the preventive maintenance and all repairs to the ACTS providing the sum of the parts cost does not exceed $10K for fiscal year. Therefore, the Contractor’s cost model should have a fixed cost for service at each one of the ACTS locations and a fixed annual parts budget. Should the Contractor project the parts cost will exceed the $10K allocated annual budget, the contractor shall inform the Government in writing as soon as that issue is identified. The Contractor will provide the COR an itemized list and cost of all parts used in the service of the ACTS after each visit is complete. The Government may choose to order parts for stock even though such parts are not directly replacing a broken item at the time of order.

2.1.4 PREVENTIVE MAINTENANCE RECORDS

The Preventive Maintenance records shall be recorded electronically by the Contractor and shall be furnished upon request of the Government within 5 business days. The records kept should reflect the services performed and parts used at each Preventive Maintenance visit along with a rollup of how much of each type of material was used throughout the fiscal year for audit purposes.

2.1.5 REPAIRS & MODIFICATIONS

During performance of PM work, the contractor may identify and make repairs to equipment to ensure 100% operation of all ACTS systems and components. Modifications to the ACTS equipment and or the facilities and facilities equipment may be necessary but can only be performed by the Contractor with the express permission of the COR.

2.1.6 SUBCONTRACTING AND OEM PARTS

During the performance of duties, the Contractor may need the support of the OEM or to purchase OEM parts. Any charges or fees for service or parts that the OEM charges the Contractor shall be the responsibility of the Contractor. The Contractor shall engage other subcontractors as necessary, but all personnel must be vetted by the COR before costs are incurred by the contractor.

2.2 PROTECTION OF PROPERTY

The Contractor shall take measures to protect all existing facilities and equipment and shall replace or repair at the Government’s discretion any damages incurred during performance of this contract.

2.3 SHOP OPERATIONS

The contractor shall maintain a shop sufficient to stock commonly used items and stage material for preventive maintenance work. The contractor shall store material, tools and supplies for performance under this contract from time to time. The Contractor shall keep Government material segregated from other material when in their shop and maintain assigned storage areas in a neat and orderly condition.

2.4 SALVAGE MATERIAL AND EQUIPMENT AND TRASH DISPOSAL

Any material removed from an ACTS or generated from this project will be evaluated by the onsite personnel and the COR for the harvesting of parts for future projects before disposal by the Contractor. The removal and disposal in accordance with all federal, state, and local regulations of any trash and/or waste material, including hazardous or toxic waste, shall be the responsibility of the Contractor.

2.5 ADDITIONAL PARTS REQUIREMENT

The Government may require additional ACTS parts above the need for servicing the existing ACTS and maintaining stock parts. These parts may be used in other training venues which may or may not be constructed by the same manufacturer. These parts may be purchased as a “box sale” meaning the Contractor need only supply the part by shipping it to an address of the Government’s choosing or the Government may require installation services along with the purchase of the part. In an effort to achieve the best value for the Government.

2.6 HOURS OF OPERATION

Preventive Maintenance, repair, and modification work shall be performed during normal duty hours, from 0800 to 1630, Monday through Friday excluding Federal Holidays. Occasionally project requirements and non-routine requirements may dictate work to be performed during other than normal duty hours as approved by the onsite personnel providing security escort and the COR.

2.7 INTEFERENCE WITH FFDO OPERATIONS

The Contractor shall coordinate performance of work with the onsite personnel and the COR to interfere as little as possible with FFDO operations. In the event of a non-routine repair, the contractor may be asked to leave the work site and return at a later time.

SECTION 3 – TRAVEL

Travel related charges associated with all service visits, whether scheduled or non-routine maintenance, as may be required during the BPA’s period of performance, is included and shall be in accordance with the federal Joint Travel Regulations.

Annual travel is required to the following locations:

TSA ACY

EGG HARBOR TOWNSHIP, NJ 08234

TSA Atlanta

COLLEGE PARK, GA 30337

TSA Dallas

COPPELL, TX 75019-7612

FLETC, TSA Training Center

ARTESIA, NM 88210

SECTION 4 – KEY PERSONNEL

The contractor shall identify a Program Manager for ACTS maintenance. This person shall serve as the single point of contact for this contract, handling all communication including but not limited to scheduling and coordination with the site and the COR, communication of reports and metrics, identification of trends requiring attention of the COR, fielding technical support questions from the site and from the COR.

The contractor shall identify a Maintenance Mechanic, additional Maintenance Mechanics may be required and shall be evaluated for sustainability and technical capability prior to performing under the BPA.

The Contractor shall include a copy of each Key Personnel’s resume, including relevant experience and references. The contractor may choose to staff this requirement with one person capable of being both the Program Manager and the Maintenance Mechanic, providing the individual identified is both competent and capable as illustrated by their resume.

a. Program Manager

b. Maintenance Mechanic

4.1 PERSONNEL QUALIFICATIONS

4.1.2 PROGRAM MANAGER

The Program Manager shall possess and use professional oral and written communication skills in all medium to communicate, schedule, surmise, and report all aspects of contract performance. The Program Manager shall have project management skills sufficient to manage all aspects of work under this contract and juggle changing priorities and foresee economic efficiencies in the scheduling of work. It shall be a responsibility of the Program Manager to be a steward of Government resources, recommending action that is in the best interest of the Government and conservation of resources including employee safety, even when those interests conflict with contract profitability.

4.1.3 MAINTENANCE MECHANIC

The Maintenance Mechanic shall have the overall responsibility for directing, coordinating, and performing all equipment repair, modification and maintenance. The Maintenance Mechanic shall present a neat and clean professional appearance and possess and use professional oral and written communication skills in all medium to communicate with Government staff. The Maintenance Mechanic shall have sufficient training and at least two years of experience in aircraft and/or aircraft simulator repair or like systems of similar size and complexity as illustrated in the provided resume(s).

Section 5 - GOVERNMENT SPECIFIED TERMS

5.1 FACILITIES

The Government shall not provide any facilities, storage, or office space in performance with this contract.

5.2 SUPPLIES AND MATERIALS

The Government shall not provide supplies and materials on a regular basis to accomplish performance with this contract. Any Government supplies or material must be replaced by the Contractor at the earliest opportunity.

5.3 EQUIPMENT

The Government shall not provide equipment on a regular basis to accomplish performance with this contract. Any Government equipment used by the Contractor must be maintained by the Contractor and any damage to the Government equipment must be repaired or the unit replaced at the Government’s discretion.

5.4 TRANSPORTATION

The Government shall not regularly transport any contractor personnel performing under this contract. All transportation arrangements and costs are the responsibility of the Contractor.

5.5 UTILITIES

Water, Sewer, electricity, and HVAC shall be furnished by the Government for accomplishing work within this SOW. The contractor shall use these utilities in a prudent manner consistent with being a good steward of Government resources.

Section 6 - CONTRACTOR FURNISHED ITEMS

6.1 SAFETY PLAN AND EQUIPMENT

The Contractor shall furnish each employee all safety equipment required to perform under this contract as necessary to comply with, but not limited to, Department of Labor, Part 1910, Occupational and Health Standards, and the US Army Corps of Engineers EM 385-1-1 (15-Sep-08) and any other Federal, State and local codes having jurisdiction. In the event of a conflict between these two codes, the more stringent shall prevail. Disputes may be resolved by the COR in writing.

6.2 TOOLS

The contractor shall provide all hand and power tools required to perform the work under this contract. The tools shall be in good working order and not pose any eminent safety issues.

6.3 TRANSPORTATION

All transportation and travel arrangements and cost to and from the Government facilities is the sole responsibility of the Contractor and shall be in accordance with the Federal Travel Regulations.

6.4 CLEANING

The Contractor shall be responsible for cleaning up all aspects of the jobsite where work was performed under this contract and leaving the site in a better condition than it was in prior to the commencement of work.

6.5 SPECIAL EQUIPMENT

Any special equipment required but not provided by the Government shall be obtained by the Contractor. The COR shall approve the type, cost, and length of time for use PRIOR to the commencement of any rental or cost incurred. The Government shall reimburse the Contractor for the rental costs.

TECHNICAL EXHIBIT 1

T1 LIST OF FACILITIES WITH ACTS

T1.1 LIST OF FACILITIES WITH ACTS PLATFORM 4

TSA Dallas FFDO RTP Site - 1

500 AIRLINE DR, STE 30

COPPELL, TX 75019-7612

T1.2 LIST OF FACILITIES WITH ACTS PLATFORM 6

TSA Dallas FFDO RTP Site - 2

500 AIRLINE DR, STE 30

COPPELL, TX 75019-7612

TSA Atlanta FFDO RTP Site - 2 1075 S. INNER LOOP RD, 1st FLOOR

COLLEGE PARK, GA 30337

FLETC, TSA Training Center - 4

94 GUNPOWDER RD

ARTESIA, NM 88210

TSA Atlantic City FFDO RTP Site – 2 200 West Parkway Drive Suite 300 Egg Harbor Township N.J. 08234

T1.3 LIST OF FACILITIES WITH ACTS PLATFORM 8

TSA Atlanta FFDO RTP Site - 2 1075 S. INNER LOOP RD, 1st FLOOR

COLLEGE PARK, GA 30337

FLETC, TSA Training Center - 5

94 GUNPOWDER RD

ARTESIA, NM 88210

TSA Atlantic City FFDO RTP Site – 4 200 West Parkway Drive Suite 300 Egg Harbor Township N.J. 08234

T1.4 LIST OF FACILITIES WITH ACTS B767 Cockpit

TSA Atlanta FFDO RTP Site - 1 1075 S. INNER LOOP RD, 1st FLOOR

COLLEGE PARK, GA 30337