RFQ No. 70T01022Q7668N001 updated for Amendment A00002.pdf

Request for Quote No. 70T01022Q7668N001

COMBINED SYNOPSIS AND SOLICITATION

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation for this contracting opportunity with TSA is detailed herein. The incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2022-04.

This combined synopsis/solicitation, Request for Quote (RFQ) No. 70T01022Q7668N001, is to notify contractors that the government intends to issue one (1) Firm Fixed Price (FFP) purchase order for janitorial services in support of TSA occupied leased spaces at Bradley International Airport (BDL) in accordance with FAR Subpart 13.106, under the simplified acquisition procedures.

This is procurement is set aside for eligible Service Disable Veteran Owned Small Businesses (SDVOSB). The applicable NAICS code is 561720 Janitorial Services with a small business size standard of $19.5 million. The Product Service Code (PSC) is anticipated to be S201 Housekeeping- Custodial Janitorial. Prospective Quoters are responsible for downloading the solicitation and any amendments. It is the Quoter’s responsibility to monitor SAM.gov for the release of any amendments to this solicitation.

The Government intends to evaluate submittals and award a purchase order on initial submittals without exchanges, but reserves the right to enter into exchanges. A submittal in response to the RFQ must contain the Quoter’s best terms from price standpoint. The Government reserves the right to award one or no purchase order at all. Quoters are encouraged to submit their best and final quote.

The Contracting Officer, prior to award will determine the prospective Contractor’s responsibility in accordance with FAR Part 9.1 “Responsible Prospective Contractors.” If the prospective Contractor is found not responsible the Contracting Officer will follow FAR part 19 procedures. Quoters must be registered and active in the System for Award Management (SAM) in order to be eligible for purchase order award.

SUBMISSION REQUIREMENTS

Submission of Questions. Questions in regard to this RFQ are due no later than 12:00 PM local Washington DC time, on Tuesday, April 19, 2022 to michael.capovilla@tsa.dhs.gov and lorena.vargas@tsa.dhs.gov.

Submission of Quotes. Quotes are due via electronic mail no later than 12:00 PM local Washington DC time, on May 10, 2022 to michael.capovilla@tsa.dhs.gov and lorena.vargas@tsa.dhs.gov.

The Quoter shall fill out, sign, and submit RFQ Attachment 2 – Quote Submission Form.

The Government intends to contact the past performance references provided by the Quoter. The Quoter and may submit up to one (1) past performance references for a subcontractor. The Government may, at its discretion, obtain and evaluate past performance information from other sources (such as the System for Award Management (SAM), Contractor Performance Assessment Reporting System (CPARS), and Federal Awardee Performance and Integrity System (FAPIIS) when available). By submitting its quote, the Quoter certifies that the information contained in CPARS (if any) is current, accurate, and complete.

The Quoter also certifies that it concurs with the past performance evaluations documented in CPARS (if any). Quoter’s shall authorize its current and former clients to cooperate with the TSA in this regard, without reservation, in writing. TSA may only sample the references provided and not necessarily contact each one.

EVALUATION OF RESPONSES

Quotes shall be submitted in accordance with the instructions provided above. A Quote may be rejected as grossly deficient if the Contracting Officer determines that the quote does not materially comply with the instructions.

The Government will make an award for this solicitation based on lowest price technically acceptable (LPTA). Technical tradeoffs will not be made and no additional credit will be given for exceeding acceptability. Award will be made to the Quoter with the lowest evaluated price and evaluated as technically acceptable, and deemed responsive to the solicitation requirements and is determined to be responsible in accordance with the FAR. Quotes will be evaluated as follows:

Factor 1 - Technical Approach Technical approach will be rated as either “Technically Acceptable” or “Technically Unacceptable” and will be evaluated as follows:

To be determined technically acceptable, the Quoter shall confirm in RFQ Attachment 2 – Quote Submission Form the following:

(1) All requirements of the Performance Work Statement (PWS) will be met (See RFQ Pages 6 - 22);

(2) The minimum staffing requirement and hours as stated in the PWS will be met (See RFQ Page 8);

(3) I agree to comply with all permitting, insurance, and security requirements prescribed by the Connecticut Airport Authority in order to successfully perform on airport property (TSA-RQMTS:

REQUIREMENTS FOR CONTRACTOR EMPLOYEE PERFORMING AT OR IN AIRPORT

LOCATIONS (SEP 2020), RFQ Page 13);

(4) I agree to comply with the prevailing Department of Labor Wage Determination (See RFQ Attachment 1 Wage Determination 2015-4091 Rev.19 Rev. 20);

(5) I agree to comply with FAR Clause 52.219-14 “Limitations on Subcontracting”(See RFQ Pages 35 – 36);

(6) I agree to comply with the sustainable acquisition requirements that are outlined in the solicitation and affirm FAR 52.223-1 “Bio-based Product Certification” (See RFQ Page 45); and

(7) I agree to comply with FAR 52.222-62 “Paid Sick Leave Under Executive Order 13706” (See RFQ Pages 36 – 42).

To be eligible for award the technical quotation must be evaluated as “Technically Acceptable”.

Factor 2 - Past Performance The Quoter’s past performance record will be evaluated by the Government on an acceptable/unacceptable basis. The Government will evaluate the extent to which the Quoter met contract requirements and performed satisfactorily while conforming to contract terms and conditions, and without degradation in performance or customer satisfaction. If negative information is received that will have significant impact on the likelihood of award to a quote, the Contracting Officer will disclose the information to the Company and provide an opportunity to respond. Quoters without a record of relevant past performance or for whom information on past performance is not available will receive a neutral rating.

To be eligible for award, Past Performance must not be evaluated as “Unacceptable”.

Factor 3 - Price

1. The proposed prices will be evaluated on the basis of the Total Evaluated Price of the quote, calculated by adding together the proposed prices for each Line Item identified in RFQ Attachment 2 – Quote Submission Form. The Government will evaluate quote for award purposes by adding the total price for all option years to the total price for the base year. The Government intends to evaluate the total evaluated price for reasonableness on the basis of competition.

2. The Government may determine that a quote is unacceptable if the option prices are significantly unbalanced.

3. Evaluation of options shall not obligate the Government to exercise those options. The Total Evaluated Price for each Quotation will be compared to all other Quotations to determine the apparent lowest-priced quotation, and will be evaluated for fairness and reasonableness, but will not receive an adjectival rating.

4. The price for the effort associated with FAR 52.217-8 “Option to Extend Services” will not be included in the total awarded value. If, at the end of the period of performance and within the time period established in the clause, the Government chooses to exercise this option, the pricing will be pursuant to the rates specified in the Task Order for the last option period. Quoters shall not provide pricing for labor under FAR 52.217-8 “Option to Extend Services” in their quotations.

Responsible Prospective Contractors Notwithstanding the evaluation methodology outlined in this RFQ, a Quoter must also be found responsible by the Contracting Officer prior to the award of any resultant purchase order. At a minimum, to be determined responsible a prospective contractor must:

1. Have adequate financial resources to perform the contract, or the ability to obtain those resources;

2. Be able to comply with the required or proposed delivery or performance schedule, taking into consideration all other business commitments;

3. Have a satisfactory record of integrity and business ethics;

4. Have a satisfactory performance record;

5. Have the necessary organization, experience, accounting and operational controls; and,

6. Be otherwise qualified and eligible to receive an award under applicable laws and regulations.

SOLICITATION TERMS AND CONDITIONS

Table of Contents

Section I – Schedule of Supplies/Services Page 4 Section II – Performance Work Statement (PWS) Page 6 Section III – Purchase Order Clauses Page 24 Section VI – Solicitation Attachments Page 45

Section VII – Solicitation Provisions Page 46

Section I – Schedule of Supplies/Services

1.0 General

The Contractor (independently and not as an agent of the Government) shall furnish all necessary labor, supplies, materials and equipment (except as otherwise authorized by the Contracting Officer) as required to provide “Janitorial Services” for the Transportation Security Administration at Bradley International Airport (BDL). Performance shall be in accordance with all provisions and specifications as stipulated herein.

1.1 Period of Performance (POP)

The contract period of performance shall consist of one 12-Month Base Period and four 12-month Option Periods. The period of performance for this contract is anticipated as follows:

Base Period CLIN 10001 11/01/2022 – 10/30/2023 (12 Months) Option Period 1 CLIN 20001 11/01/2023 – 10/30/2024 (12 Months) Option Period 2 CLIN 30001 11/01/2024 – 10/30/2025 (12 Months) Option Period 3 CLIN 40001 11/01/2025 – 10/30/2026 (12 Months) Option Period 4 CLIN 50001 11/01/2026 – 10/30/2027 (12 Months)

The Government reserves the right to adjust this period of performance (POP) based on the time required for the SIDA badge, vetting, and permitting process at the airport..

1.2 Contract Type

This is a firm fixed price purchase order.

1.3 Contract Line Item Numbers

The proposed pricing for the required services shall be based on the following contract line item numbers:

CLIN DESCRIPTION QTY UNIT

MONTHLY

PRICE

TOTAL PRICE

00001

Janitorial Services for TSA Leased Spaces at Bradley International Airport (BDL).

POP: 11/01/2022 – 10/30/2023

Cleaning Locations: North Wing (Three (3) Private Offices, Open Office Space); West Wing (Seven (7) Private Offices, Training Room, Kitchenette); South Wing (Two (2) Conference Rooms, Thirteen (13) Private Offices, Three (3) Storage Spaces, Kitchenette, Two (2) Restrooms); Break Room Side (Open Office Space, Break Room, Computer Room, Conference Room, Two (2) Restrooms);

Coordination Center (Open Office Space, Four (4) Private Offices, Storage Room)

Deliverables: Draft and Final Quality Assurance Plan with Checklist

12 Month $__________ $___________

10001

Janitorial Services for TSA Leased Spaces at Bradley International Airport (BDL).

POP: 11/01/2023 – 10/30/2024

12 Month $__________ $___________

Cleaning Locations: North Wing (Three (3) Private Offices, Open Office Space); West Wing (Seven (7) Private Offices, Training Room, Kitchenette); South Wing (Two (2) Conference Rooms, Thirteen (13) Private Offices, Three (3) Storage Spaces, Kitchenette, Two (2) Restrooms); Break Room Side (Open Office Space, Break Room, Computer Room, Conference Room, Two (2) Restrooms);

Coordination Center (Open Office Space, Four (4) Private Offices, Storage Room)

Deliverables: Draft and Final Quality Assurance Plan with Checklist

20001

Janitorial Services for TSA Leased Spaces at Bradley International Airport (BDL).

POP: 11/01/2024 – 10/30/2025

Cleaning Locations: North Wing (Three (3) Private Offices, Open Office Space); West Wing (Seven (7) Private Offices, Training Room, Kitchenette); South Wing (Two (2) Conference Rooms, Thirteen (13) Private Offices, Three (3) Storage Spaces, Kitchenette, Two (2) Restrooms); Break Room Side (Open Office Space, Break Room, Computer Room, Conference Room, Two (2) Restrooms);

Coordination Center (Open Office Space, Four (4) Private Offices, Storage Room)

Deliverables: Draft and Final Quality Assurance Plan with Checklist

12 Month $__________ $___________

30001

Janitorial Services for TSA Leased Spaces at Bradley International Airport (BDL).

POP: 11/01/2025 – 10/30/2026

Cleaning Locations: North Wing (Three (3) Private Offices, Open Office Space); West Wing (Seven (7) Private Offices, Training Room, Kitchenette); South Wing (Two (2) Conference Rooms, Thirteen (13) Private Offices, Three (3) Storage Spaces, Kitchenette, Two (2) Restrooms); Break Room Side (Open Office Space, Break Room, Computer Room, Conference Room, Two (2) Restrooms);

Coordination Center (Open Office Space, Four (4) Private Offices, Storage Room)

Deliverables: Draft and Final Quality Assurance Plan with Checklist

12 Month $__________ $___________

40001

Janitorial Services for TSA Leased Spaces at Bradley International Airport (BDL).

POP: 11/01/2026 – 10/30/2027

Cleaning Locations: North Wing (Three (3) Private Offices, Open Office Space); West Wing (Seven (7) Private Offices, Training Room, Kitchenette); South Wing (Two (2) Conference Rooms, Thirteen (13) Private Offices, Three (3) Storage Spaces, Kitchenette, Two (2) Restrooms); Break Room Side (Open Office Space, Break Room, Computer Room, 12 Month $__________ $___________

Conference Room, Two (2) Restrooms);

Coordination Center (Open Office Space, Four (4) Private Offices, Storage Room)

Deliverables: Draft and Final Quality Assurance Plan with Checklist

TOTAL CONTRACT VALUE $_________

Note: The Government reserves the right to adjust this period of performance (POP) based on the time required for the SIDA badge, vetting, and permitting process at the airport.

Section II – Performance Work Statement (PWS)

Performance Work Statement (PWS) Janitorial Services for the Transportation Security Administration (TSA) at the Bradley International Airport (BDL)

1.0 Organization

Government Entity:

Transportation Security Administration Enterprise Support Security and Administrative Services

(SAS)

6595 Springfield Center Drive Springfield, VA 22598

Service Location:

Bradley International Airport (BDL)

334 Ella Grasso Turnpike Windsor Locks, CT 06096

2.0 Background and Objectives

Janitorial services and pest control are required for TSA leased space areas at the Bradley International Airport (BDL) in Windsor Locks, CT. TSA currently occupies approximately 11,825 square feet of leased space offsite and 6,322 onsite for a total of 18,147. The space is dedicated to supervisor offices, cubicles, training rooms, bathrooms and kitchenette and breakroom spaces. The Contractor shall provide janitorial services seven (7) days a week, for the space occupied by the TSA at BDL.

3.0 Scope of Work

The Contractor shall provide all labor (as specified herein), oversight, uniforms and cleaning supplies including trash receptacle liners necessary for the janitorial maintenance service of TSA- occupied leased space at BDL seven (7) days a week for approximately 18,147 square feet. The contractor is responsible for providing services that will keep the areas free of spills, dirt and debris. The Contractor is responsible for removing trash from the facility and disposing of trash in dumpsters located on airport property. The pest control should include all leased areas. An initial application should be placed for small insects and monthly maintenance is required afterward. The contractor shall ensure the facilities are cleaned according to all health, safety, and industry standards. In addition, the contractor will strip and buff tile floors as necessary when lease space is redesigned/reconfigured or when furniture is removed or re-located.

Janitorial services are required seven (7) days a week. TSA requires janitorial services which includes cleaning and trash removal with minimum staff requirements: a minimum staff of two (2): one (1) janitor and one (1) working supervisor each shift. Each employee shall work four (4) hours per shift, for a total of eight (8) hours per day, between the hours of 6:00 a.m. and 5:00 p.m.

4.0 Technical Requirements/ Task

4.1 LEASED SPACE:

Daily (Once a day unless otherwise noted):

Empty all trash from receptacles and remove along with other boxes or articles appropriately marked “Trash” that is placed near the trash receptacles. Insert new liners in trash receptacles.

Completed twice per day.

Sweep and dust mop all hard surface floors and ensure they are free of spills, dirt and debris, including under safety or walk off mats.

Clean and disinfect all tables, microwaves, countertops, outside surfaces of all appliances, water fountain(s), sinks and all fixtures ensuring they are free of spills, dirt, dust and debris.

Vacuum carpeted floors.

Clean all interior glass doors/panels.

Damp mop restroom floors with anti-bacterial cleaner and ensure they are free of spills, dirt and debris.

Clean restrooms using a germicidal cleaner on wash basins, countertops, commodes, urinals, doors and partitions.

Replenish restroom with contractor-supplied consumables (Toilet tissue, paper towels, hand soap, trash liners, and urinal cakes). All recyclables are to be properly placed in compactor or other required container specified by The Airport Authority.

Weekly (Once a day unless otherwise noted):

Damp mop all hard surface floors and vacuum carpeted floors (twice weekly).

Clean and disinfect all trash receptacles.

Dust office furniture, chair rails, window sills, or office ledges.

Monthly:

Shampoo carpet.

Clean air conditioning intake vents.

Replace light bulbs as needed (as required).

The pest control should include all leased areas. An initial application should be placed for small insects and monthly maintenance is required afterward. The Contractor shall schedule service with the Government for either morning, afternoon, or evening.

Bi-Annually:

Strip, wax and buff hard surface floors.

Note: Floor and carpet work may be performed during daytime hours. Strip, Wax, and carpet shampoo work needs to be completed on weekends for offsite and after 5pm for onsite.

COVID-19 Cleaning:

See attached guidelines in the event of a positive COVID-19 case. Spaces will need to be cleaned within 24-hours according to the attached guidelines.

Please Note: Office space shall be carefully cleaned so that normal staff operations, work papers and/or office equipment are not disturbed.

5.0 Quality Control

5.1 The Contractor shall have in place a formal and written Quality Assurance Plan that addresses all aspects of the services to be performed.

The Quality Assurance Plan, at a minimum, should include:

Checklists: Which allow the Contractor to annotate the date and time that each of the required tasks is performed and the Government to annotate confirmation that tasks were completed. Also, the following statement must be incorporated in the checklists for daily Government verification (by written annotation): “Performance meets the SOW requirements, including the requirement that the area is free of spills, dust, dirt, and debris upon completion of scheduled cleaning hours”. This will allow TSA to monitor whether the tasks are being completed in accordance with the contract’s terms. One checklist per service area shall be maintained at the service areas locations for each terminal. Shortly after award, the COR will designate a specific locations at each of these service locations for the storage of each checklist.

Other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards.

5.2 The Contractor shall submit a draft of their Quality Assurance Plan to the Contracting Officer’s Representative (COR) within 10 calendar days after award with a copy email to the Contracting Officer.

The COR will review and provide comments, if necessary, which shall be incorporated into the vendor’s Final Quality Assurance Plan submission. The COR will review the Final Quality Assurance Plan submitted and will either approve it or return it with comments. In the event of non-approval, the vendor shall address the COR’s comments and re-submit for approval within three days of reception of the COR’s comments.

6.0 Minimum Labor Standard

The work described herein shall be performed by the minimum requirement of one (1) janitorial personnel and one (1) working supervisors within the schedule outlined in Section 3.0. The minimum labor standard is illustrated in the charts below:

Minimum Requirement (Janitors)

Shift # of Personnel

Hours Hours per Shift

# Days per Year

Total hours per Year

Leased Space - Shift 1 (6 am – 10:00 am)

2 4 4 8 365 2,920

Leased Space - Shift 2 (1 pm – 5:00 pm) 2 4 4 8 365 2,920

Combined Shift Totals 4 8 8 16 5,840

7.0 Deliverables

Deliverables are to be submitted electronically in Microsoft Excel or Word format.

Deliverables Due Date Recipients

Draft Quality Assurance Plan with Checklist

Ten business days after contract award* Field POC/HQ POC

Final Quality Assurance Plan with Checklist

Three business days after draft comments are received Field POC/HQ POC/CO

8.0 Contractor Furnished Resources

The Contractor shall furnish all supplies and equipment necessary to accomplish tasks as stated in this SOW.

The Contractor shall use products and materials made from biodegradable based materials to the maximum extent possible without jeopardizing the intended use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable federal specifications and standards.

The Contractor shall use products and equipment consistent with FAR clause 52.223-10 Waste

Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

All paper based products used by the Contractor shall contain recycled content conforming to EPA specifications.

9.0 Government Furnished Resources

There are no government furnished resources on this contract. The Contractor will make arrangements directly with BDL for access to trash disposal, water, storage space and other resources necessary to provide janitorial services at TSA locations within this airport. Trash may be disposed on airport grounds.

Dumpsters/compactors for airport generated trash are located at the beginning or end of each terminal.

The Contractor will be responsible for contracting directly with the Airport for storage space. The storage space may only contain supplies and equipment necessary and related to the performance of this contract.

TSA is not responsible for providing the following requirements and access rights. The Contractor must comply with all airport requirements throughout the life of this contract.

Access to water. Water can be accessed in all terminals.

Access to water closets to dump waste water or wash/rinse tools. The housekeeping closets are kept locked; the contractor is responsible for obtaining keys from the airport authority.

Access to waste/trash area. The compactor for airport generated trash is located at the beginning or end of each terminal. Access to some compactors is locked. The contractor is responsible for obtaining keys from the airport authority.

Tote carts: Maid carts, water and leak proof, 44-gallon wheeled totes with apron pockets for supplies (recommended), tote cart wheels must remain clean at all times to preserve the airports carpeted floors. There is no automated compactor tipper available. All trash must be manually loaded into the hopper.

Pest Control. Contractor will be required to contact Bradley International Airport to discuss pest control requirements.

10.0 Business Requirements

The Contractor shall be responsible for all costs in obtaining licenses or permits required to complete the services described in the SOW.

All security clearances, badging and parking fees are the responsibility of the Contractor.

The Contractor shall be responsible for securing a janitorial closet at the airport to store equipment and cleaning supplies. Any cost associated with securing the space is the responsibility of the Contractor.

11.0 Emergencies

Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances. The Contractor is not a first responder; a first responder is a qualified official who has specific training in resolving hazardous material situations.

Biohazards are not a requirement under this PWS. If there is blood, vomit, urine, feces, bodily fluids, tissue, or organs involved in a spill, do not clean such a spill, as this is the airport authority’s responsibility.

12.0 Quality Assurance Surveillance Plan

TSA personnel will verify whether the information in the vendor’s submitted checklists are complete and accurate and the service areas are free of spills, dust, dirt, and debris upon completion of scheduled cleaning hours. 100% inspection will be conducted.

13.0 Performance Requirements Summary

Performance standards for this contract are outlined below.

Objectives Required Service Performance Standard Surveillance Plan

1. Provide janitorial services seven (7) days a Provide Janitorial Services The Contractor’s Periodic Inspection. TSA will review week for the leased space occupied by TSA that are in accordance with performance is 95% the approved checklist(s) (see PWS at BDL. the Quality Assurance Plan in accordance with 5.0) submitted by the Contractor to (See PWS 5.0) and the shift the approved Quality Assurance verify whether services rendered are

Schedule (See PWS 6.0). Plan and the shift schedule. in accordance with the PWS and the approved Quality Assurance Plan.

During scheduled cleaning Service are Periodic Inspection by TSA. Non-per location clean all apparent spills, dust, dirt, and debris.

100% free of spills, dust, dirt, and debris by the end of each shift for all locations identified herein.

compliance will be documented.

14.0 TSA Requirements

TSA-RQMTS; CONTRACTOR PERSONNEL ACCESS TO TSA FACILITIES,

INFORMATION AND/OR SYSTEMS (SEP 2020)

A. All Contractor personnel requiring access to TSA facilities, information systems, and/or information will be subject to the security procedures set forth in this contract.

B. All contractor employees seeking to provide services to TSA under a TSA contract are subject to a fitness determination to assess whether their initial employment or continued employment on a TSA contract protects or promotes the efficiency of the agency. TSA, by and through the Law Enforcement/Federal Air Marshal Service’s, Personnel Security Section (PerSec), will allow a contractor employee to commence work on a TSA contract only if a review of the contractor employee’s preliminary background check is favorable. Contractor employees with unfavorable preliminary background checks will not be allowed to work on a TSA contract.

C. A fitness determination involves the following three phases:

1. Phase 1: Enter On Duty Fitness Determination: a review of a contractor employee’s consumer credit report, criminal history records, and submitted security forms to determine, to the extent possible, if the contractor employee has bad debt and/or criminal offenses and/or falsification issues that would prohibit employment as a TSA contractor. This determination may include verification of citizenship for contractor employees born outside of the United States. A favorable Enter On Duty Suitability Determination is not a final fitness determination; rather, it is a preliminary review of external data sources that allows the contractor employee to commence work prior to the required background investigation being completed. When a contractor employee is deemed eligible to commence work on a TSA contract, TSA PerSec will notify the appropriate Contracting Officer’s Representative (COR) of the favorable determination. Similar notifications will be sent when a contractor employee has not passed the preliminary background check and has been deemed unsuitable.

2. Phase 2: Background Investigation: Once the contractor employee commences work on a TSA contract, TSA PerSec will process all submitted security forms to determine whether the contractor has previously been the subject of a federal background investigation sufficient in scope to meet TSA minimum investigative requirements. Contractor employees who have a federal investigation sufficient in scope will immediately be processed for final fitness adjudication. Those contractor employees who do not have a previous federal background investigation sufficient in scope will be scheduled for the appropriate level background investigation through the National Background Investigations Bureau.

3. Phase 3: Final Fitness Adjudication: TSA PerSec will complete the final fitness determination after receipt, review, and adjudication of the completed background investigation. The final fitness determination is an assessment made by TSA PerSec to determine whether there is reasonable expectation that the continued employment of the TSA contractor will or will not protect or promote the efficiency of the agency. An unfavorable final fitness determination will result in a notification to the COR that the contractor employee has been deemed unfit for continued contract employment and that he/she shall be removed from the TSA contract.

D. The period of performance may begin 60 days after contract award to allow for the Enter On Duty Fitness Determination. A contract modification shall be executed to revise the period of performance once the determination process is completed. For Fixed price awards, in the event of staggered completed determinations the parties may negotiate fixed monthly rates so that performance can begin with partial staff.

E. Whenever personal identity verification (PIV ) cards are required for issuance or re-issuance to contractor personnel for authorized access to Government facilities, under the guidance of the Contracting Officer’s Representative (COR), the Contractor is responsible for making all arrangements for affected Contractor personnel to report in-person at the nearest Government issuing facility to initiate and complete procedures for PIV card issuance. The Government will not be able to provide PIV card issuance at any other locations than those officially designated as available. PIV card issuing facilities that are available for the completion of this requirement for TSA contractors are as listed by the TSA Personnel Security Section, and the COR will advise the Contractor about Government PIV card issuing facility locations that are nearby the contractor’s location(s) of performance that will be potentially available for card issuance when required.

TSA-RQMTS; REQUIREMENTS FOR CONTRACTOR EMPLOYEES PERFORMING

AT OR IN AIRPORT LOCATIONS (SEP 2020)

Contractor employees are required to meet:

A. all airport security screening requirements which include criminal history, background and fingerprint check. Contractor employees working in this facility will be required to obtain, possess and display a Secure Identification Display Area (SIDA) badge in accordance with the airport’s physical and personnel security requirements. The Contractor is responsible for any fees associated with obtaining and/or replacing SIDA badges. For further information regarding Security Requirements, please contact the Connecticut Airport Authority (Chrissy Faiella, (860) 292-2071).

B. The contractor shall obtain all necessary permits and approvals from regulatory authorities at the airport location(s) to allow for the timely completion of the work required under the contract.

For further information regarding Permitting Requirements, please contact the Connecticut Airport Authority (Paul Lavallee, (860) 254-5632).

C. The Contractor must have approved insurance on file with the Connecticut Airport Authority.

The Contractor is required to procure at its own expense, and keep in effect at all times during the term of the contract, the types and amounts of insurance specified. Typically, companies whose work is performed within buildings and terminals are required to have a minimum of $1 million of liability insurance, $5 million umbrella and general auto insurance. The Connecticut Airport Authority must be added as additional insured. Air Carrier Operating Permits and Leases may have additional insurance coverage requirements.

TSA-RQMTS; PERFORMANCE STANDARDS (SEP 2020)

Adherence to Standards. The Contractor shall adhere to the same professional and ethical standards of conduct required of Government personnel. See TSA Management Directive (MD) 1100.73-5, Employee Responsibilities and Code of Conduct. Contractor employees performing work under this contract shall not:

-Solicit new business (on-site at government spaces, or while on work during periods paid by Government) while performing work under the contract;

-Conduct business other than that which is covered by this contract during periods paid by the Government;

-Conduct business not directly related to this contract while on Government premises;

-Use Government computer systems or networks, Government property or materials, and/or Government facilities for company or personal business;

-Recruit while on Government premises or otherwise act to disrupt official Government business while on Government premises.

-Discuss with unauthorized persons any information obtained during the performance of work under this contract.

-Engage in harassment. See TSA MD 1100-73.3 Anti-Harassment Program.

Reporting Matters.

Illegal, and Unethical, or Inappropriate Conduct. The Contractor, and its employees shall immediately report to the Contracting Officer and/or Contracting Officer’s Representative, any illegal, or unethical, or inappropriate conduct observed, noticed, or discovered while on Government premises or during periods paid by the Government under this contract, without regard as to the source of such conduct (except that any matter involving only contractor employees, apart from any Government requirements or the specific requirements of this contract, is deemed to be strictly the concern of the Contractor). The Contractor shall immediately report to the Government all actual or suspected violations of Government information, personnel, or physical security requirements. The Contractor shall fully comply with all of the reporting requirements that are expressed for specified circumstances and issues identified in discrete Federal Acquisition Regulation or Homeland Security Acquisition Regulation terms in force under this contract.

Emergency Situations While on Government Premises. Contractor employees shall immediately report any emergency situations they may witness (any circumstance where actual or potential loss of life, serious injury, or critical damage to property, or other serious incidents, such as fires, or workplace violence, terrorist activities, or other criminal behavior is occurring) per standing TSA procedures while they are performing under contract in government facilities.

CONTRACTOR’S RESPONSIBILITY FOR ASSIGNED SPACE, EQUIPMENT, AND

SUPPLIES

If, due to the fault or neglect of the Contractor, his agents, or employees, damages are caused to any Government property, equipment, stock or supplies, during the performance of this contract, the Contractor shall be responsible for such loss or damage and the Government, at its option, may either require the Contractor to replace all property or to reimburse the Government for the full value of the lost or damaged property. The Contractor is responsible for maintaining all assigned space(s) in a clean and orderly fashion during the course of this contract. All telephones are for conducting official Government business only.

PERSONAL SERVICES

“Personal services” are those in which contractor personnel would appear to be, in effect, Government employees via the direct supervision and oversight by Government employees. No personal services shall be performed under this contract. No Contractor employee will be directly supervised by a Government employee. All individual Contractor employee assignments, and daily work direction, shall be given by the applicable employee supervisor of the Contractor. If the Contractor believes any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer of this communication or action.

The Contractor shall not perform any inherently Governmental actions as defined by FAR 7.500.

No Contractor employee shall hold him or herself out to be a Government employee, agent, or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications in connection with this contract, Contractor employees shall identify themselves as Contractor employees and specify the name of the company for which they work. In all communications with other Government Contractors in connection with this contract, the Contractor employee shall state that they have no authority to in any way change any contract and that if the other Contractor believes this communication to be a direction to change their contract, they should notify the Contracting Officer for that contract and not carry out the direction until a clarification has been issued by the Contracting Officer.

The Contractor shall ensure that all of its employees working on this contract are informed of the substance of this term.

15.0 TSA Instructions

TSA-INSTR: CONTRACTING OFFICER’S REPRESENTATIVE (COR) AND

TECHNICAL MONITORS (SEP 2020)

The principle role of the COR is to support the Contracting Officer in managing the contract. This is done through furnishing technical direction within the confines of the contract, monitoring performance, ensuring requirements are met within the terms of the contract, and maintaining a strong relationship with the Contracting Officer. As a team the Contracting Officer and COR must ensure that program requirements are clearly communicated and that the agreement is performed to meet them. The principle role of the Technical Monitor (TM) is to support the COR on all work orders, tasks, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

The COR(s) and TM(s) may be changed at any time by the Government without prior notice to the Contractor, but notification of the change, including the name and phone number of the successor COR, will be promptly provided to the Contractor by the Contracting Officer in writing.

The responsibilities and limitations of the COR are as follows:

• The COR is responsible for the technical aspects of the project and technical liaison with the Contractor. The COR is also responsible for the final inspection and acceptance of all reports and such other responsibilities as may be specified in the contract.

• The COR may designate assistant COR(s) to act for him/her by naming such assistant in writing and transmitting a copy of such designation through the Contracting Officer to the Contractor.

• The COR will maintain communications with the Contractor and the Contracting Officer. The COR must report any observed fraud, waste, or opportunities to improve performance of cost efficiency to the Contracting Officer.

• The COR will immediately alert the Contracting Officer to any possible Contractor deficiencies or questionable practices so that corrections can be made before the problems become significant.

• The COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract’s price, terms or conditions. Any Contractor request for changes shall be referred to the Contracting Officer directly or through the COR. No such changes shall be made without the expressed prior authorization of the Contracting Officer.

• The COR is not authorized to direct the Contractor on how to perform the work.

• The COR is not authorized to issue stop-work orders. The COR may recommend the authorization by the Contracting Officer to issue a stop work order, but the Contracting Officer is the only official authorized to issue such order.

• The COR is not authorized to discuss new proposed efforts or encourage the Contractor to perform additional efforts on an existing contract or order.

The responsibilities and limitations of the TM are as follows:

• Coordinating with the COR on all work orders, task, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

• Monitoring the Contractor’s performance in relation to the technical requirements of the assigned functional area of the contract to ensure that the Contractor’s performance is strictly within the contract’s scope and obligated funding.

• Ensuring that all recommended changes in any work under the contract are coordinated and submitted in writing to the COR for consideration.

• Informing the COR if the Contractor is not meeting performance, cost, schedule milestones.

• Performing technical reviews of the Contractor’s proposals as directed by the COR.

• Performing acceptance of the Contractor’s deliverables as directed by the COR.

• Reporting any threats to the health and safety of persons or potential for damage to Government property or critical national infrastructure which may result from the Contractor’s performance or failure to perform the contract’s requirements.

TSA-INSTR: SUBMISSION OF INVOICES (JANUARY 2022)

Background: The Transportation Security Administration (TSA) partners with the United States Coast Guard Finance Center for financial services in support of TSA operations, including the payment of contractor invoices. Therefore, all contractor invoices must be submitted to, and will be paid by, the U.S. Coast Guard Finance Center (FinCen).

Invoice Submission Method: Invoices may be submitted via U.S. Mail, or email. Contractors shall utilize ONLY ONE method per invoice submission. The submission information for each of the methods is as follows in order of preference:

It is the responsibility of the contractor to verify that invoices are received, regardless of the method of submission used. Contractors may inquire regarding the receipt of invoices by contacting the U.S. Coast Guard Finance Center via the methods listed under Payment Status below.

1. Address to mail invoices: United States Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111

2. Email Address: FIN-SMB-TSAInvoices@uscg.mil or www.fincen.uscg.mil

Invoice Process: Upon receipt of contractor invoices, FinCen will electronically route invoices to the appropriate TSA Contracting Officer’s Representative and/or Contracting Officer for review and approval. Upon approval, the TSA will electronically route the invoices back to FinCen. Upon receipt of certified invoices from an Authorized Certifying Official, FinCen will initiate payment of the invoices.

Discounts on invoices. If desired, the Contractor should offer discounts directly upon the invoice submitted, clearly specifying the terms of the discount. Contractors can structure discounted amounts for payment for any time period less than the usual thirty day payment period specified under Prompt Payment requirements; however, the Contractor should not structure terms for payment of net amounts invoiced any sooner than the standard period required under FAR Subpart

32.9 regarding prompt payments for the specified deliverables under contract.

Discounts offered after invoice submission. If the Contractor should wish to offer a discount on a specific invoice after its submission for payment, the Contractor should submit a letter to the Finance Center identifying the specific invoice for which a discount is offered and specify the exact terms of the discount offered and what time period the Government should make payment by in order to receive the discount. The Contractor should clearly indicate the contract number, invoice number and date, and the specific terms of the discount offered. Contractors should not structure terms for net amount payments any sooner than the standard period required under FAR Subpart 32.9 regarding prompt payments for the specified deliverables under contract.

Payment Status: Contractors may inquire on the payment status of an invoice by any of the following means:

1. Via the internet: https://www.fincen.uscg.mil Contacting the FinCen Customer Service Section via telephone at 1-800-564-5504 or (757) 523-6940 (Voice Option #1). The hours of operation for the Customer Service line are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday.

However, the Customer Service line has a voice-mail feature that is available 24 hours per day, 7 days per week.

2. Via the Payment Inquiry Form: https://www.fincen.uscg.mil/secure/payment.htm

Invoice Elements: Invoices will automatically be rejected if the information required in subparagraph (a)(2) of the Prompt Payment Clause, contained in this Section of the Contract, including EFT banking information, Taxpayer Identification Number (TIN), and DUNS number are not included in the invoice. Please note that effective April 4, 2022, DUNS numbers will no longer be used, and invoices must contain the SAM-issued Unique Entity Identifier (UEI) instead. Invoices received on or after April 4, 2022, without a UEI number will be considered an improper invoice. All invoices must clearly correlate invoiced amounts to the corresponding contract line item number and funding citation. The Contractor shall work with the Government to mutually refine the format, content and method of delivery for all invoice submissions during the performance of the Contract.

Supplemental Invoice Documentation: Contractors shall submit all supplemental invoice documentation (e.g. copies of subcontractor invoices, travel vouchers, etc.) necessary to approve an invoice along with the original invoice. The Contractor invoice must contain the information stated in the Prompt Payment Clause in order to be received and processed by FinCen.

Supplemental invoice documentation required for review and approval of invoices may, at the written direction of the Contracting Officer, be submitted directly to either the Contracting Officer, or the Contracting Officer’s Representative. Note for “time-and-material” type contracts: The Contractor must submit the following statement with each invoice for labor hours invoiced under a “time-and-materials” type contract, order, or contract line item: “The Contractor hereby certifies in accordance with paragraph (c) of FAR 52.232-7, that each labor hour has been performed by an employee (prime or subcontractor) who meets the contract’s specified requirements for the labor category invoiced.”

Additional Invoice Preparation Instructions for Software Development and/or Hardware.

The Contractor shall clearly include a separate breakdown (by CLIN) for any software development activities (labor costs, subcontractor costs, etc.) in accordance with Federal Accounting Standards Advisory Board Statement of Federal Financial Accounting Standards Number 10 (Preliminary design costs, Development costs and post implementation costs) and cite payment terms. The contractor shall provide make and model descriptions as well as serial numbers for purchases of hardware and software (where applicable.)

Frequency of Invoice Submission. Invoices shall be submitted for prior Month’s services.

Timely Submission of Invoices: In order to ensure reimbursement under this contract, invoices shall be timely submitted for payment. Contractors must submit an invoice to the payment office as indicated for all allowable and allocable internal expenditures made during the specified invoice period pursuant to the Contract. Also be advised that under 31 U.S.C. §§ 1552 and 1553, funds that were obligated to the contract, but that have expired, remain available for adjustments for five

(5) fiscal years following expiration of the period for which the relevant appropriation was made.

After the respective timeframe, the expired account closes and the funds are not available for any purpose.

TSA-INSTR: PUBLICITY AND DISSEMINATION OF CONTRACT INFORMATION

(SEP 2020)

The Contractor shall not publish, permit to be published, or distribute for public consumption, any information, oral or written, concerning the results or conclusions made pursuant to the award and/or performance of this contract without the prior written consent of the Contracting Officer.

The Contractor shall submit any request for public release at least ten (10) business days in advance of the planned release. Under no circumstances shall the Contractor release any requested submittal prior to TSA approval.

Any material proposed to be published or distributed shall be submitted via email to the Contracting Officer. The Contracting Officer will follow the procedures in Management Directives

1700.3 and 1700.4. The Administrator retains the authority to deny publication authorization. Any conditions on the approval for release will be clearly described. Notice of disapproval will be accompanied by an explanation of the basis or bases for disapproval.

TSA-INSTR: CONTRACTOR RESPONSIBILITY, CONDUCT AND PERFORMANCE

UNDER TSA SERVICE CONTRACTS (JAN 2022)

BASIC REQUIREMENTS AFFECTING CONTRACTOR PERFORMANCE

1. The Government observes the following holidays (and government facilities are generally closed on these days, or restricted access or entrance…