70RSAT25RFI000010 RFI Organizational Diagnostic 2-10-25.pdf

RFI: 70RSAT25RFI000010 Revised

REQUEST FOR INFORMATION

Title: Organizational Diagnostic to Develop an Organizational Response to the Nation’s Opioid Crisis

NOTE: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and market research planning purposes. This RFI shall not be construed as an obligation on the part of the Government. This is NOT a Request for Quotations or Proposals. No solicitation document exists, and the Government may or may not issue a formal solicitation as a result of the responses received to this RFI.

The Government will not pay for any response or demonstration expenses. All costs incurred responding to this RFI will be solely at the interested party's expense. Failure to respond to this RFI will not preclude participation in any future solicitation. Any information received will become the property of the Government and will not be returned to the submitter. Interested parties are responsible for adequately marking proprietary or sensitive information.

The Government’s explicit intent, in this RFI, is to not receive from respondents any proprietary data, trade secrets, business sensitive information, or information considered CONFIDENTIAL under 18 U.S.C. §1905. The Government’s constraint does not in any way relieve contractors from their responsibility to properly mark proprietary data when it is provided, nor does it alleviate any requirement for the Government to protect marked data. The Government is not obligated to protect unmarked data.

The information provided in this RFI is subject to change and is not binding on the Government.

All submissions become the property of the Federal Government and will not be returned.

DESCRIPTION

For the first time in our country’s history, drug overdoses led to the deaths of over 100,000 Americans in a single year, with nearly 9 out of 10 cases attributed to synthetic opioids like fentanyl. Based on the deadly threat posed by fentanyl, its analogues, and other synthetic opioids, novel approaches are needed to support Government efforts to disrupt the illicit opioid supply chain and the networks promoting it.

To this end, the Department of Homeland Security (DHS) has established a goal to disrupt the fentanyl market in the U.S. The DHS Science & Technology Directorate (S&T), in partnership with Customs and Border Protection (CBP), aims to enhance CBP’s organizational response by better positioning the organization to identify threat networks and disrupt, degrade, or dismantle their operations that threaten the homeland.

S&T is seeking responses on innovative ways to effectively conduct an organizational diagnostic of CBP with regards to the fentanyl epidemic, as well as development and implementation of an operational framework.

The focus of the organizational analysis leverages previous organizational and cultural workforce development executed at CBP, specifically, the Team of Teams approach to organizational leadership and workforce training.

PURPOSE OF THIS RFI

The purpose of this RFI is to conduct market research and inform new organizational leadership and design philosophies to bolster the federal law enforcement response to the fentanyl epidemic at our nation’s borders. Results of this RFI will be used as market research for potential future procurements.

1. Applicable North American Industry Classification System (NAICS) codes:

a. 541612 – Human Resources Consulting Services

b. 541611 - Administrative Management and General Management Consulting

Services

2. Applicable Product and Service Codes

a. PSC AJ12 General Science and Technology R&D Services; General science and technology; Applied Research

INFORMATION REQUEST

S&T is seeking responses on current market capabilities and offerings relating to the ability to effectively train and develop the workforce for optimal organizational response to the fentanyl epidemic. Interested parties should submit responses addressing their experience with the topic areas below:

• Development and deployment of a Team of Teams approach to execute an organizational diagnostic of CBP’s response to the fentanyl epidemic

• Capturing of the “as-is” of the current organization that includes both internal organizational dynamics and response to external factors including:

o Intelligence gathering and communicating o Organizational decision making and blind spots o Development of organizational metrics so that performance is not only quantified, but progress is measured o Organizational leadership evaluation o Workforce perceptions of the organization and its processes o Network analysis of operations o Qualitative analysis

• Development of an organizational strategic framework to align the organization’s goals, resources, leadership, and metrics of success

• Communications framework and technology development for agile organizational response to on-the-ground developments

• CBP’s current counter-network approach and philosophy

• Implementation of new strategic frameworks

Additionally, the following factors should be incorporated into responses:

• Knowledge of the CBP organization, experience with governmental response to the fentanyl epidemic greatly valued

• Expertise in the team of teams approach, explain past experience executing a Team of Teams analysis and organizational deployment of approach

• Crisis response experience on a national scale

• Knowledge/experience with CBP’s counter network philosophy

• Experience with international law enforcement networks

• Experience with organizational cultural change on the scale of 10,000+ people

• Any past or current contract vehicles within the government space, specifically CBP

• Any organizational eligibilities that could be applied in requirement development

SUBMISSION INSTRUCTIONS

Responses shall be submitted in Microsoft Office file formats. Font shall not be smaller than 12-point Times New Roman and not exceeding 5 pages. Please provide your response to this RFI no later than NOON Eastern Time, March 5, 2025, to the following email addresses:

Jennifer.Koons@hq.dhs.gov and Dorothy.Woolfolk@hq.dhs.gov. Any questions and inquiries must be submitted to the email addresses above.

Responses must have a cover letter that includes the following information:

• Company Name

• Company Address

• SAM Unique Entity Identifier (UEI) Number

• Company’s Size and Socio-Economic Status information for NAICS code 541612

• Technical Point of Contact(s) (Name, title, email, and phone number)

• Contracting Point of Contact(s) (Name, title, email, and phone number)

• List of any and all contract vehicles your company is an awardee under (e.g. Blanket

Purchase Agreements, Indefinite-Delivery, Indefinite-Quantity contracts, etc.) for NAICS code 541612 and the administering Federal agency

The Government reserves the right to hold one-on-one meetings as a result of responses received from this RFI as part of its market research. Meetings may be held in particular with vendors who provide comprehensive responses to the RFI.

mailto:Jennifer.Koons@hq.dhs.gov mailto:Dorothy.Woolfolk@hq.dhs.gov