70RFPW26RW9000001 - RFP Package - PSO Services FPS R9 Los Angeles CA.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3.AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

. YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4.

FAR 52.212-3 AND 52.212-5 ARE ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED.

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

DATED.

OFFER

ADDENDA

ADDENDA

70RFPW26RW9000001

DHS/FPS/West CCG/Region 9 U.S. Dept. of Homeland Security Ofc of Procurement Operations - FPS 1102 15th Street SW, Suite 105 Attn: Rachel Kalac Auburn WA 98001

FPS WEST CCG (70RFPW)

U.S. Dept. of Homeland Security Office of Procurement Operations Federal Protective Service Acq. Division 1102 15th Street SW, Suite 105 Auburn WA 98001

12/30/2026 0900 PT

Rachel Kalac

(253) 876-6838

70RFPW

OPO/FPS/WEST CCG/R9

Paul Metzger

561612

$29

10/27/2026

Requisition Number: 192126R09LA02P0152

Contracting Officer:

Paul Metzger, Paul.Metzger@fps.dhs.gov

Contracting Officer Representative:

Continued...

STOCK RECORD (S/R)

STANDARD FORM 1449 (REV. 11/2021) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

ACCEPTED,

Sylvanna Martinez-Barrientos, Slvanna.MartinezBarrientos@fps.dhs.gov

Contract Specialist:

Rachel Kalac, Rachel.D.Kalac@fps.dhs.gov

Armed Protective Security Officer (PSO)

Services throughout Los Angeles, California and surrounding areas

The Contractor shall furnish professional security services, defined in the Statement of

Work (SOW) and contract exhibits, as Protective

Security Officer (PSO) and related services, at federally owned, leased, or occupied facilities protected by the Federal Protective Service at various locations throughout Los Angeles, California, and surrounding areas. In furnishing these services, the Contractor shall provide all necessary management, supervision, personnel, materials, supplies and equipment as otherwise indicated, and shall plan, schedule, coordinate and ensure effective performance of, and conformance to, all aspects of the SOW.

The Government intends to award a single

Indefinite Delivery Indefinite Quantity (IDIQ) contract with one (1) Base Year plus four (4) one-year option periods. Task Orders will be issued against this contract.

Continued...

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

70RFPW26RW9000001

Periods of Performance:

Base Year:

01 October 2027 - 30 September 2028

Option Year 1:

01 October 2028 - 30 September 2029

Option Year 2:

01 October 2029 - 30 September 2030

Option Year 3:

01 October 2030 - 30 September 2031

Option Year 4:

01 October 2031 - 30 September 2032

See attached excel pricing schedule for CLIN descriptions and entering of proposed prices.

This information will be included within the

1449 at award.

Period of Performance: 10/01/2027 to

09/30/2032

Attachments can be accessed via the Paperclip function within the panel to the right on the document.

Contract Clauses

Pricing Schedule

1 - Statement of Work (SOW)

2 - Exhibits

3 - Past Project Form

4 - Past Performance Questionnaire

5 - Collective Bargaining Agreement (CBA)

6 - Price Element Breakdown

6A - Instructions for Price Element Breakdown

7 - Award Approval Request

8 - Management Approach Exhibit

9 - Proposal Submission Checklist

10 - PSO Seniority List

11 - Master Certification List

12 - Post Exhibit

Solicitation Provisions / Instructions to

Offerors

FOR OFFICIAL USE ONLY (FOUO)

DEPARTMENT OF HOMELAND SECURITY (DHS)

FEDERAL PROTECTIVE SERVICE

STATEMENT OF WORK FOR

PROTECTIVE SECURITY OFFICER SERVICES (PSO)

November 2024 i

Table of Contents

1 Introduction

1.1 General Information

1.2 Federal Protective Service

1.3 Acronyms

1.4 Federal Management Regulations (FMR) and other Applicable Documents . 8

1.5 FPS PSO Security Manual and Resource Tool (SMART) Book

1.6 Contractor Cooperation in Litigation and other Related Matters

2 Contract Transition

2.1 Phase – In

2.2 Phase – Out of Contract and Continuity of Services

2.3 Phase – In of Contract and Continuity of Services

3 Plans

3.1 General

3.2 Transition Plan

3.3 Training Plan

3.4 Quality Control Plan

3.5 Continuity of Operations Plan (COOP)

3.6 Privacy Act, Records Management, Cybersecurity, and Information Technology (IT) Security Requirements

4 Authority and Jurisdiction, Licenses/Permits, and Adherence to Law

4.1 General Information

4.2 State and Local Requirements

4.3 Carriage of Licenses and Permits

4.4 License Fees

5 Personal Security (Fitness Determination/Clearances)

5.1 General Information

5.2 Incumbent Contractor Employees

5.3 Prospective Contractor Employees

5.4 Derogatory Information Resolution

5.5 Favorable Determinations

5.6 Unfavorable Determinations

5.7 Administration Requirements

5.8 Industrial Security – Classified National Security Information (CNSI) Contracts 22

6 PSO and PSO Supervisor Qualification

FOR OFFICIAL USE ONLY (FOUO) ii

6.1 General Information

6.2 Medical and Physical Qualifications

6.3 Pre-Employment and Recurring Medical/Physical Examinations

6.4 Physical Demands

6.5 Initial, Random, and Recurring Screening for Illegal Drugs

6.6 Government Requested Screening

7 PSO and PSO Supervisor Training

7.1 General Information

7.2 Training Schedule

7.3 Training Certifications

7.4 Training Requirements by Position (PSO and PSO Supervisor)

7.5 Automated External Defibrillator (AED), Cardiopulmonary Resuscitation (CPR), First Aid, or Emergency Medical Technician (EMT)

7.6 NARCAN (NALOXONE) Training

7.7 Weapons Training and Qualification

7.8 National Weapons Detection Training Program (NWDTP) using Train-the Trainer Method………………………………………………………...…………………………………………...35

7.9 Government-Provided Training

7.10 PSO Orientation Briefing

7.11 Annual IRS Security Awareness Training

8 Contractor and PSO Files……………………………………………………………………………………..45

8.1 Master Certification List…………………………………………………………………………

8.2 Personnel Files

8.3 Audit of Personnel Files

8.4 PSO Records Management

9 Waivers and Deferments

10 Required Services

10.1 Order of Precedence

10.2 Post Orders

10.3 Time and Attendance

10.4 FPS Form 139, Record of Time of Arrival and Departure from Buildings (During Security Hours)

10.5 Post Tracking System (PTS)

10.6 Reports, Records, and Testimony

10.7 Post Types

10.8 Typical Post Duties

10.9 Traffic Control

7.12 California Law Enforcement Telecommunications System

FOR OFFICIAL USE ONLY (FOUO) iii

10.10 Receipt, Use, and Safeguarding of Keys

10.11 Security and Safety Systems

10.12 Rules and Regulations Governing Conduct on Federal Property

10.13 Physical Security, Law, and Order

10.14 Hazardous Conditions

10.15 Response to Injury or Illness

10.16 Civil Disturbances

10.17 Emergencies

10.18 Primary Security Responses

10.19 Additional Duties

11 Conduct of Contractor Personnel

11.1 General Information

11.2 Reporting Adverse Information

11.3 Government Directed Removal of Contractor’s Employees

11.4 Contractor’s Employee Reinstatements

12 Key Personnel

12.1 General Information

12.2 Contract Manager

12.3 Training Instructors

12.4 NWDTP Instructor Qualifications

12.5 Quality Control (QC) Monitors

13 Specialized Personnel

13.1 General Information

14 Operations

14.1 Work Site

14.2 Contract Effort Required

15 Government-Provided Equipment

15.1 General Information

15.2 Use of Government-Provided Equipment

15.3 Accountability of Government Equipment

15.4 Safeguarding Government Equipment

15.5 DHS HSPD-12 Personal Identity Verification (PIV) Cards

15.6 NWDTP Equipment

16 Contractor-Provided Equipment

16.1 General Information

16.2 Communications Equipment

16.3 Vehicles

FOR OFFICIAL USE ONLY (FOUO) iv

16.4 Firearms, Ammunition, and Intermediate Weapons

16.5 Personal Protective Equipment (PPE)

16.6 Uniforms and Grooming

16.7 Supplementary Equipment

16.8 PTS Computer/Tablet/Kiosk Devices

17 Quality Control, Quality Assurance and Performance Evaluations

17.1 Quality Control

17.2 Quality Assurance

18 Exhibits and Attachments List

19 Deliverables Attachments AA

EXHIBIT 1 (LIST OF REQUIRED FORMS)

EXHIBIT 2 Contractor Information Worksheet EXHIBIT 2a Instructions for PSO PIV Card Revocation & Destruction Request EXHIBIT 3 Non-Disclosure Agreement EXHIBIT 4 Consumer/Credit Report Authorization EXHIBIT 5 Lautenberg Amendment Certification Exhibit 5a Lautenberg Amendment Certification Form EXHIBIT 5b Annual Active Threat Awareness Certification EXHIBIT 6 List of Required Trainings and Certifications EXHIBIT 7 Contractor’s Certification of Training and Qualification EXHIBIT 7a Contractor’s Validation of Pre-employment Requirements EXHIBIT 7b Contractor Certification of Training EXHIBIT 8 Contractor-Provided Training EXHIBIT 8 On-the-Job Training/Overt Testing and Training Form EXHIBIT 8a IRS Training

EXHIBIT 9 Government-Provided Training

EXHIBIT 10 Contractor-Provided Equipment EXHIBIT 11 Government Provided Equipment EXHIBIT 11a Government-Provided Supplementary Equipment EXHIBIT 12 Physician’s Certification PSO Medical Examination and Physical Abilities Test EXHIBIT 13 PSO Tasks and Functions EXHIBIT 14 FPS Form 139 Record of Time of Arrival and Departure EXHIBIT 15 FBI Addendum for Suitability, Security Clearance Eligibility, and Tech Req EXHIBIT 16 DHS Required Certifications; DHS 101 Privacy, Info Sec and Rec Mgmt Tng EXHIBIT 17 Contract Instructor Evaluation Sheet EXHIBIT 18 DHS Form 11000-25 Contractor Fitness/Security Screening Request Form EXHIBIT 19 OF 306 Declaration for Federal Employment

EXHIBIT 8b California Law Enforcement Telecommunications System Training

FOR OFFICIAL USE ONLY (FOUO) v

EXHIBIT 20 NSTP Self Reporting Requirements EXHIBIT 21 Instructions for PSO PIV Card Sponsorship Request EXHIBIT 22 DHS Authorized Authoritative Credential Holder Responsibility Agreement EXHIBIT 23 8-Hour and 16-Hour OJT Cards

1 Introduction

1.1 General Information

1.1.1 This is a National Statement of Work (NSOW) for the Department of Homeland Security

(DHS), Federal Protective Service (FPS) to:

Provide armed Protective Security Officers, as defined in the statement of work and contract exhibits at federally owned, leased, or occupied facilities protected by the FPS at various locations in Los Angeles, California and surrounding areas.

1.1.2 FPS considers PSO positions equivalent to the Department of Labor, Service Contract Act

Directory of Occupations, 27102 Guard II.

1.1.3 FPS considers PSO positions equivalent to the Occupational Safety and Health Administration

(OSHA) First Responders, Awareness Level, 29 CFR § 1910.120(q)(6)(i).

1.1.4 The Contractor will provide and maintain all oversight, management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, files, Information Technology (IT) systems, connectivity related to the Post Tracking System

(PTS), connectivity related to the Training and Academy Management System (TAMS), and any other resources necessary to accomplish PSO services as described and required within this NSOW.

This will include any revisions to the NSOW and associated attachments and exhibits, as specified in contract modifications.

1.1.5 The Contractor may be financially liable for accepting or implementing changes by anyone other than the Contracting Officer (CO); therefore, the Contractor will be responsible for verifying with the CO whether the Contractor should provide any requested changes pending issuance of a contract or task order modification.

1.1.6 Where the Government identifies and references Solicitation/Contract Sections numbers, that reference refers to that Section in its entirety, to include all subsections having the same number prefix. References to United States citizenship and locations include those areas designed as U.S.

territories or commonwealths.

1.1.7 Open Posts: The Contractor will not allow security posts to be an open post. An Open Post is any post not being staffed or is being staffed or operated by a PSO who does not meet requirements as outlined within this contract. This includes performance of duties that are not in accordance with previously provided training and/or supporting documentation such as Post

Orders, SMART Book, or other Government provided direction documents. The Government will consider PSO(s) standing post without a valid adjudication, fitness determination, valid license, certification, permit, non-existent, expired, or invalid training, uniform / grooming appearance, professionalism, and performance on a post that is not in accordance with applicable training or required performance, as an “open post”. This includes personal electronics of any kind and food on post(s). If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in the contract amount. When the defects in services cannot be corrected by reperformance, the Government may:

• Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements.

• Reduce the contract price to reflect the reduced value of the services performed.

• Assess a deduction of up to $200 per hour of transgression. Examples include, but are not limited to, a post not being staffed, missing uniform equipment, expired OJT cards, expired or missing training, certifications, licenses, permits, fitness determinations, expired adjudications, etc.

1.2 Federal Protective Service

1.2.1 The Federal Protective Service (FPS) protects federal facilities and those who occupy them by conducting law enforcement and protective security services and leveraging access to the intelligence and information resources of our network of Federal, State, Local, Tribal, Territorial, and private sector partners. Every day, FPS protects the homeland by managing risk and ensuring continuity of one of the most crucial elements of our national critical infrastructure, our nation’s federal facilities.

1.2.2 PSO(s) perform an exceptionally crucial role in support of the FPS mission and are typically the first contact for visitors within a federal facility. In this exceedingly visible role, PSO(s) serve as a vital defense-in-depth countermeasure. Contractors and their employees will be vigilant in performing their duties in a courteous and professional manner in accordance with all requirements of the contract, including the Security Manual and Resource Tool (SMART) Book and Post Orders.

1.3 Acronyms

1.3.1 This NSOW contains numerous acronyms. Upon introduction of a new term, the acronym will appear in parentheses; below is a list of acronyms, not all-inclusive, that appear in this document multiple times.

American Heart Association (AHA) American Red Cross (ARC)

American Safety and Health Institute (ASHI) Automated External Defibrillator (AED)

Be-on-the Look Out (BOLO) Cardiopulmonary Resuscitation (CPR)

Code of Federal Regulations (CFR) Collective Bargaining Agreement (CBA)

Continuity of Operations (COOP) Contracting Officer (CO)

Contracting Officer’s Representative (COR) Defense Security Service (DSS)

Department of Homeland Security (DHS) Department of Labor (DOL)

Defense Counterintelligence and Security Entry on Duty (EOD)

Agency (DCSA)

Fair Labor Standards Act (FLSA) Federal Bureau of Investigations (FBI)

Federal Management Regulations (FMR) Federal Protective Service (FPS)

General Services Administration (GSA) Homeland Security Information Network (HSIN)

Homeland Security Presidential Directive Information Technology (IT)

(HSPD)

Management Directorate (MGMT) Master Certification List (MCL)

Minimum Background Investigations (MBI) National Industrial Security Program

Operating Manual (NISPOM)

National Protective Security Officer Lesson National Statement of Work (NSOW)

Plan (NPSOLP)

National Weapons Detection Training National Weapons Detection Training Program

Program (NWDTP) Instructor (NWDTPI)

On-the-Job Training (OJT) Occupational Safety and Health Administration

(OSHA)

Personal Identification Verification (PIV) Post Tracking System (PTS)

Card

Program Manager (PM) Protective Security Officer (PSO)

Protective Security Operations Officer (PSOO) PSO Security Manual and Resource Tool

(SMART) Book

Service Contract Labor Standards (SCLS) Training Academy Management System

(TAMS)

Training and Professional Development Train-the-Trainer (TTT)

Division (TPD)

Visitor Authorization Report (VAR) United States Code (USC)

1.4 Federal Management Regulations (FMR) and other Applicable Documents

1.4.1 The Federal Management Regulation (FMR), Title 6 § CFR 139.35, regulates allowable conduct of persons entering facilities or equipment on Federal property.

1.4.2 The basic procedures for operation, maintenance, and protection of federal facilities and

Government equipment are contained within Government regulations and FPS policies. The requirements contained in the contract are derived from such regulation and policy.

1.4.3 The Federal Protective Service will furnish the Post Desk Books, containing pertinent reference information for assuming PSO duties at federal facilities. Post Desk Books are the property of the Government for use by the Contractor. The Contractor and PSO(s) will not remove or allow the removal of the Post Desk Book from post, or reproduce, in any manner, any content of a Post

Desk Book unless specifically authorized by the Protective Security Operations Officer (PSOO). The

Contract will not insert any information of any kind into the Post Desk Book. At no time will the

Contractor place company information in the Post Desk Book.

1.4.4 Post Desk Books, Post Orders and Addendums, operational memorandums, directives, or other supplemental information may be identified and marked according to a specific sensitivity, such as: For Official Use Only (FOUO), Sensitive but Unclassified (SBU), or Law Enforcement Sensitive

(LES). The Contractor and PSO(s) will safeguard this type of information or material appropriately and will not disclose any such information or material to individuals outside the FPS and PSO communities.

1.5 FPS PSO Security Manual and Resource Tool (SMART) Book

1.5.1 The Contractor will ensure all PSO(s) read and understand the content of the FPS PSO

SMART Book (Attachment 1) prior to providing security services under this contract. The SMART

Book will be used as a guide for the PSO while on post.

1.5.2 The Government will maintain a copy of the PSO SMART Book at each post and/or screening station. In addition, an electronic version of the PSO SMART Book will be provided on each PTS device. The Federal Protective Service will furnish the Post SMART Books, containing pertinent reference information for assuming PSO duties at federal facilities. Post SMART Books are the property of the Government for use by the Contractor. The Contractor and PSO(s) will not remove or allow the removal of the Post SMART Book from post, or reproduce, in any manner, any content of a

Post SMART Book unless specifically authorized by the Protective Security Operations Officer

(PSOO). At no time will the Contractor place company information in the Post SMART Book.

1.6 Contractor Cooperation in Litigation and other Related Matters

1.6.1 In the event FPS or DHS is named as or later becomes a party to any lawsuit, claim, complaint, or grievance of administrative action where FPS is alleged to be the joint employer of the

Contractor’s employee, or which involves an allegation of discrimination or retaliation, including under the Americans with Disability Act of 1990 ((42 USC § 12101-12213), the Rehabilitation Act of

1973 (29 USC § 791 et seq.), the Age Discrimination in Employment Act of 1967 1967 (29 USC §

621 et seq.). Title VII of the Civil Rights Act of 1964 (42 USC § 2000(e) et seq.), the Equal Pay Act

(29 USC § 206(d)), or the Genetic Information Nondiscrimination Act of 2008 (42 USC § 200(ff) et seq.), brought by one or more of the Contractor’s employees, the Contractor agrees:

a. To provide to FPS and/or DHS, upon request, copies of all nonprivileged documents (to include electronic communications such as email), which relate to or are otherwise relevant to the action, conduct, or matter at issue in the lawsuit, claim, complaint, or grievance or administrative action.

b. To allow FPS and/or DHS, upon request, to interview any of the Contractor’s employees regarding nonprivileged matters, which relate to or are otherwise relevant to the action, conduct, or matter at issue in the lawsuit, claim, complaint, grievance, or administrative action.

c. To make its Employees appear for testimony, in a paid status, at the request of FPS and/or DHS, regarding any relevant, nonprivileged matters, including at depositions and hearings in any lawsuit, claim, complaint, grievance or administrative action; and to require its Employees to cooperate with FPS and/or DHS legal counsel in responding to any discovery requests. The

Contractor and its Employees will comply with orders from an Administrative Law Judge, Administrative Judge, the Equal Employment Opportunity Commission, including its Office of

Federal Operations, the U.S. Merit Systems Protection Board, or any other individual, office, or body overseeing and/or adjudicating any lawsuit, claim, complaint, grievance, or administrative action alleging a violation of any of the laws referenced above in Section 1.6.1.

d. To not withhold or destroy any nonprivileged information or documents (including emails and other electronic communication) from FPS and/or DHS, once the Contractor is made aware that FPS or DHS has been named as a party to any lawsuit, claim, complaint, grievance, or administrative action alleging a violation of any of the laws referenced above in Section 1.6.1.

1.6.2 In the event a contractor’s employee is accused (1) by a fellow Contractor’s employee, (2) a

Federal Employee, or (3) a member of the public of harassment based on race, color, sex (to include sexual orientation), religion, national origin, age, disability, genetic information, or other protected status, the Contractor will take the following actions:

a. Take all necessary and appropriate actions to immediately stop the alleged harassment. Any actions taken to stop the alleged harassment will be within the sole and exclusive authority of the Contractor. Any nonprivileged documents implementing these actions are to be provided to FPS and/or DHS, pursuant to Section 1.6.1(a) above.

b. Promptly begin performing an administrative investigation into the allegation(s).

This investigation should, at a minimum, include obtaining, when possible, written statements from the alleged victim, alleged offending party, and any eyewitnesses to the conduct at issue. All non-privileged portions of the investigations (e.g., witness statements, physical/documentary/electronic evidence, and factual summaries) are to be provided to FPS and/or DHS in accordance with Section

1.6.1(a) above.

c. Take appropriate disciplinary action, if warranted, against the offending Contractor’s employee. The decision to discipline or not to discipline a Contractor’s employee based on a claim of harassment is within the sole and exclusive authority of the Contractor. If disciplinary action is taken against a Contractor’s employee, the Contractor will provide a copy of said discipline to FPS and/or

DHS in accordance with Section 1.6.1(a) above.

d. Perform anti-harassment training, if warranted. The decision to perform or not perform such training with its workforce is within the sole and exclusive authority of the Contractor.

If the Contractor chooses to perform any anti-harassment training in response to any claim of harassment, a copy of said training and a list of attendees will be provided to FPS and/or DHS in accordance with Section 1.6.1(a) above.

2 Contract Transition

2.1 Phase – In

2.1.1 A smooth and orderly transition between incoming and outgoing Contractors is necessary to assure minimum disruption to vital contract services and government activities. The Contractor may announce an assumption of services to incumbent employees after the contract award. The

Contractor may distribute business cards, employment applications, brochures, and other company information to any incumbent PSO(s) if done so without interfering with assigned duties; (e.g., during non-peak hours or during breaks, or meal periods).

2.1.2 If the Contractor intends to recruit existing workforce, they will not disrupt official

Government business or interfere with assigned duties of predecessor Contractor employees.

2.1.3 The Contractor will provide weekly transition status and progress reports every Tuesday by

10:00 am (Local Time) to the CO, COR and PSOO during the transition period, addressing items specified in Section 3.2.2.5.

2.2 Phase – Out of Contract and Continuity of Services

2.2.1 The Contractor will provide the incoming Contractor with all current Contractor Employee personnel records in accordance with applicable law and regulation within 30 days of notification of the incoming Contractor. If the outgoing contract has TAMS, the outgoing Contractor will ensure all

TAMS’ required information is completely up to date to include all required artifacts.

2.2.2 The outgoing Contractor and incoming Contractor will work with FPS Personnel Security

Division to validate Contractor Employee personnel security records and position sensitivity and ensure that Contractor Employees transition without a break in service; Please see Sections 5.2 and

5.3.

2.2.3 Contractor non-compliance of Section 2.2.1 may negatively impact final performance evaluation, and FPS may withhold final payment until resolved. The Contractor must account for and turn in all Government equipment.

2.3 Phase – In of Contract and Continuity of Services

2.3.1 The Contractor will attend a government scheduled post award meeting after the contract award, but prior to the start of the contract performance. This meeting will encompass an in-depth review of the contract requirements, the Contractor's Transition Plan, and the Contractor's

Management Approach Plan (if applicable). The Contractor will notify the Government of any / all Sub-Contractors at the beginning and throughout the life of the contract as soon as they are identified to work on this contract.

2.3.2 The Contractor will prepare minutes for all meetings, to include signature blocks for the

Contractor and CO and provide written minutes within seven (7) calendar days after meeting date.

The CO and COR will maintain a copy of the minutes in the contract file.

2.3.3 If the Government does not concur with the minutes as prepared, the Government may provide a written memorandum identifying areas for clarification and/or disagreement. These memorandums will be attached to corresponding meeting minutes.

2.3.4 During the performance of the contract, the CO, COR, PSOO, and Contractor will meet bi-weekly to discuss and resolve relevant contract issues.

3 Plans

3.1 General

3.1.1 Each plan submitted in accordance with Section 3 is subject to review. The Government reserves the right to request revision(s) to the submitted plan if they do not adequately address and/or are not meeting minimum contract requirements.

3.2 Transition Plan

3.2.1 The Contractor will provide a Transition Plan to the CO, COR, and PSOO within seven (7) calendar days after the contract award and provide a weekly status and progress report detailing transition.

3.2.2 The Transition Plan will address, at a minimum the following areas:

• Staffing

▪ Organizational Chart

▪ Key Personnel Roster, to include resumes and contact information

▪ Roles and responsibilities of Management personnel

▪ Staffing Levels

▪ Specialized Personnel

▪ Process for transitioning predecessor Contractor Employees, if applicable

▪ Recruitment of new PSO(s)

▪ Implementation strategies o Reserve Force o Emergency Security Services (ESS) (if ESS is required by the contract) o Supervisory Plan (Oversight and Monitoring) o National Weapons Detection Training Program (NWDTP) OJT o Overt Testing and Training

• Communications

▪ Equipment (Radios, cellphones)

▪ Methods

▪ Protocols

• Inventory and Equipment

▪ Accountability (Monthly, Quarterly inventory)

▪ Maintenance (Manufacturer’s recommendations)

▪ Post Tracking System (PTS) equipment

▪ Handheld Metal Detectors (HHMD)

• Calendar (Detailed)

▪ Daily/Weekly transition events throughout the transition period

▪ Procurement timeline for equipment and uniforms

• Status and Progress Reports

▪ Applications

▪ Equipment/Uniform purchases and current supply

▪ Permits, Licenses, and Registrations

▪ Personnel Fitness Determinations and Security Clearance Eligibility

▪ Medical Examinations

▪ Drug Testing

▪ Staffing

▪ Transition events

▪ Post Tracking System (PTS)

▪ Training

3.2.3 The Contractor will provide weekly transition status and progress reports every Tuesday by

10:00 am (Local Time) to the CO, COR and PSOO during the transition period, addressing items specified in Section 3.2.2.5.

3.3 Training Plan

3.3.1 The Contractor will be responsible for providing the CO, COR, and PSOO with a Training

Plan, to include a proposed Training and Qualification schedule, within 10 calendar days after the post award conference.

3.3.2 The Training Plan will address the following areas:

• Class staffing levels

• Coordination with FPS (COR/PSOO)

• Proposed training schedules

• Strategy for meeting training requirements, to include any assumptions for timely scheduling for Government-Provided training

• Training locations

• Weapons transition training (if applicable)

• Intermediate Weapons (if applicable)

• NWDTP On-the-Job Training (OJT)

3.3.3 The Contractor will notify the COR or PSOO within 24 hours of any changes to the Training

Plan.

3.4 Quality Control Plan

3.4.1 The Contractor will provide the CO, COR, and PSOO a detailed Quality Control (QC) Plan within 15 calendar days after the post award conference.

3.4.2 The Quality Control Plan will address the following areas:

• Deficiency reporting and corrective action implementation

• Discipline procedures

• Inspection checklists

• Type, level, frequency, and reporting of QC activities

• Duties, responsibilities, and authorities of QC personnel

3.5 Continuity of Operations Plan (COOP)

3.5.1 The Contractor will provide the CO, COR, and PSOO with a detailed COOP within 15 calendar days after the post award conference.

3.5.2 The COOP will identify provisions for the acquisition of resources (personnel and materials) for the continuity of operations, for all federal facilities under this contract, during other than normal operations until the resumption of normal operations.

3.5.3 The COOP will address, at a minimum, the following areas:

• Communication with employees and the Government o Any associated changes need to Contractor’s information technology infrastructure to support contract in emergency o Any established alert and notification procedures for mobilizing identified “critical

PSO(s)” o Approach for communicating expectations to PSO(s) regarding their roles and responsibilities

• Compliance with applicable Occupational Safety and Health Administration (OSHA) regulations (29 CFR § 1910.38(a))

• Tracking impact of emergencies and pandemics on workforce

• Identification and tracking of emergencies and pandemics, to include the impact on personnel

• Additional supplies or equipment, as needed, during emergencies and pandemics

• Realignment and augmentation of Resources o Challenges associated with maintaining PSO services during an extended emergency event, such as a pandemic that may occur in repetitious waves o Any time lapse associated with initiation of acquisition of necessary personnel, resources, and/or supplies and their actual availability onsite o Components, processes, and requirements for identification, training, and preparedness of Contractor personnel who can relocate to alternative facilities o Prioritization and development of limited workforce o Educating and protecting the workforce to minimize operational impacts o Acquisition, storage, and distribution of personnel protective equipment (PPE) o Logistic capabilities (storage, distribution, inventory)

3.6 Privacy Act, Records Management, Cybersecurity, and Information Technology (IT) Security Requirements

3.6.1 Required DHS Privacy Act, Records Management, Cybersecurity, and IT

Security Requirements for PSO(s)

• All PSO(s) will complete initial and annual DHS Privacy Act, Records Management, Cybersecurity (if applicable), and Information Technology (IT) Security Awareness Training courses. PSO(s) will satisfy these training requirements by completing “Privacy at DHS:

Protecting Personal Information”. Privacy at DHS: Protecting Personal Information

(Transcript) | Homeland Security Contractors use the link below to take the course offline using the interactive PDF (under the Attachment section by clicking on the link for

“Privacy at DHS Training Transcript.”) This transcript PDF will generate a certificate;

however, the user will need to manually save a copy of the certificate and upload it into

TAMS. IT Security Awareness Training and Privacy Training can be accessed by contractor employees via the following link: DHS Security and Training Requirements for Contractors |

Homeland Security. IT Security Awareness Training and Privacy Training are required for any contractor employee (CM, Instructor etc.) that is handling CUI, Federal Information

Systems or PII is required to take the training. Other training will be sent via email, or a link will be provided for training access by the COR to the Contractor. Initial training will be completed within 30 days of contract award. Training requirements will be completed annually and no later than October 31st of each year. If a contractor’s employee is hired during the contract performance, he/she will complete the initial training prior to standing post and then complete it on an annual basis thereafter, not later than October 31st of each year. Training will be documented on Exhibit 16 and placed in the Contractor Employee’s file.

• The Federal Information Security Management Act (FISMA) requires all individuals accessing FPS information, regardless of their employment status, be they federal or PSO(s), to take Privacy Act, Records Management, and IT Security Awareness. PSO(s) working at

IRS campuses will be required to complete Cybersecurity Awareness, Controlled

Unclassified Information Awareness, Facilities Management and Security Services, Insider

Threat Awareness, and Unauthorized Access for Contractors. IRS required training topics may change. This training will be provided by IRS. PSOs will be required to complete the training with IRS on July 1st to June 30th each year. The Contractor will maintain copies of the training as a record of compliance. The training must be recorded on Exhibit 7 and uploaded to the Training Academy and Monitoring System (TAMS) when the required training has been completed for all PSO(s).

3.6.2 Cybersecurity Awareness

• Cybersecurity is the art and science of protecting networks, devices, and data from unauthorized access or criminal use and the practice of ensuring confidentiality, integrity, and availability of information. Cybersecurity is making sure that online presence, smart devices, and information in cyber space stays safe and out of the hands of the wrong people.

https://www.dhs.gov/publication/privacy-dhs-protecting-personal-information-transcript https://www.dhs.gov/publication/privacy-dhs-protecting-personal-information-transcript https://www.dhs.gov/dhs-security-and-training-requirements-contractors https://www.dhs.gov/dhs-security-and-training-requirements-contractors

• Contractor Employee(s) will annually (October 1-31) certify the knowledge of and compliance with DHS Cybersecurity Awareness Training (CSAT), documenting on Exhibit 7

- Contractor's Certification of Training and Qualification.

4 Authority and Jurisdiction, Licenses/Permits, and Adherence to Law

4.1 General Information

4.1.1 PSO authority to detain is derived from state law (private person/citizen arrest), that in most cases authorizes certain arrest powers.

4.1.2 PSO authority to conduct inspections and seize dangerous items is derived from the FMR regulatory scheme from administrative inspections, Title 6 CFR § 139.20.

4.1.3 The Contractor will obtain, renew, and possess a copy of the required licenses and permits as specified under this contract and applicable federal, state, or local regulating agencies.

4.1.4 The CO, COR, and other authorized Government personnel supporting this contract will have express authority to examine, upon request, all licenses and permits at any time during the contract period.

4.1.5 The Contractor will NOT seek Government assistance or interference in receipt of legally required licenses and permits.

4.1.6 The Contractor must obtain required licenses and permits for company and/or PSO(s) prior to standing posts. If the Contractor does not complete these actions, it could result in adverse actions, to include Termination for Default or Cause, as applicable.

4.1.7 The Contractor must maintain valid licenses and permits throughout the contract period. If the Contractor does not complete these actions, it could result in adverse actions, including but not limited to, Termination for Default or Cause, as applicable. The Government will consider PSO(s) standing post without a “valid license or permit” as an “open post”. For details concerning Open

Posts, see section 1.1.7.

4.1.8 The Contractor will complete, certify, and maintain Contractor Employee records

(electronic/scanned or paper) that show names and issue dates for each Contractor Employee having required licenses, permits, training, and certifications. The Contractor will refer to Section 8

(Contractor and PSO Files) on uploading PSO records on the Training Academy Management System

(TAMS).

4.1.9 False statement, certifications, or falsification of any documents required in this contract by the Contractor, Subcontractor, Contract Manager, or any PSO will be punishable under Title 18

United States Code (USC), Section 1001, False, Fictitious, Fraudulent Statement/Representation.

The Government may initiate investigations by its Office of Inspector General or Regional

Investigation Branch may initiate debarment proceedings, and/or may take contractual remedies, up to and including Termination for Default or Cause. Under no circumstances, whatsoever, will the

Government tolerate falsification of required documents.

4.1.10 The Contractor will adhere to all federal, state, and local government laws, regulations, and statutes, to include, but are limited to areas concerning health, safety, security, and privacy.

4.2 State and Local Requirements

4.2.1 The Contractor will obtain, possess, and maintain state and/or local requirements, except were precluded by local law or ordinance, prior to commencement of work under this contract to include:

• Business and corporate license as a commercial security service

• Official bond(s) and insurance, and pay any fees or costs involved or related to authorization for arming PSO(s) engaged in armed security officer service

• Licenses and permits for PSO(s) to be armed and have the authority to detain person(s) suspected of committing crimes

4.3 Carriage of Licenses and Permits

4.3.1 PSO(s) will always carry original firearms license/permits in their possession. If they have applied for a new license/permit, this will be always in their possession. The firearm license / permit will be in possession when traveling with a firearm to/from their post and while they are physically working on post.

4.3.2 PSO(s) are authorized to travel to and from duty stations armed, with assigned duty weapons(s) unless prohibited by state and local laws. It is the Contractor’s responsibility for getting the weapons to their PSO(s)’ work site if the transporting of weapons is prohibited by stand and/or local laws.

4.4 License Fees

4.4.1 The Contractor must pay all costs and fees associated with applying for, receiving, and maintaining permits and licenses throughout the contract, including paying all costs and fees for

Contractor Employees, who are required by federal, state, or local regulating agencies to individually apply for licenses / permits.

4.4.2 Where federal, state, or local regulating agencies require Contractor Employee(s) to individually apply and pay for licenses/permits, the Contractor will reimburse Contractor

Employee(s) for all costs and fees associated with obtaining required licenses/permits.

5 Personal Security (Fitness Determination/Clearances)

5.1 General Information

5.1.1 Contractor Employees performing on this contract are required to obtain a fitness determination conducted by the Government. Prospective or incumbent contractor employees are processed and vetted by FPS Personnel Security Division (PSD).

5.1.2 FPS PSD processing is typically a two-step process:

• Pre-Appointment Determination – grants the Contractor Employee the ability to start performing services on a contract while the appropriate background investigation is being conducted. FPS PSD relies on multiple queries and checks to render this determination. This is a preliminary determination issued in accordance with 5 CFR § 731.202. This is referred to as an Entry on Duty (EOD) determination.

• Fitness Determination – issued when FPS PSD relies on a completed background investigation adjudicated in accordance with 5 CFR § 731.202.

5.1.3 No Contractor Employees shall be permitted to perform services on this contract, or have unescorted access to a Government facility, until a favorable Pre-Appointment or Fitness determination has been issued for the Contractor Employee on this contract.

5.1.4 The Government shall have and exercise full control over granting, denying, withholding, or terminating unescorted access to a Government facility and/or access to Classified Information or

Controlled Unclassified Information (CUI) access for Contractor Employees, based on results of background investigation or other developed information.

5.1.5 A Contractor Employee awaiting an EOD determination may begin training for work, provided they do not access CUI or classified Government information and have unescorted access to Government facilities while attending training.

5.1.6 The Government may not be able to complete a satisfactory background investigation on individuals not residing in the United States for three (3) of the past five (5) years. In such cases, the Government retains the right to deem individuals(s) as ineligible due to insufficient background information to make a reasoned determination.

5.1.7 Contracts with sensitive positions requiring access to classified information, please refer to Section 5.8 for additional information.

5.1.8 Failure to return requested documents, complete required actions, or otherwise comply with requirements set forth by FPS PSD, shall result in a Contractor Employee found non-compliant and will not be authorized to work on the contract or may result in removal from a contract, if previously approved. The decision will be based on refusal or failure, without reasonable cause, to cooperate with security processing, complete required security forms or releases, or participate in any portion of the background investigation or continuous evaluation enrollment, to include being subject to an interview, if required.

5.1.9 Any documents submitted via email to FPS PSD containing Sensitive Personally

Identifiable Information (SPII) of Contractor Employees shall be encrypted and password protected. The password shall be provided in a separate email.

5.2 Incumbent Contractor Employees

5.2.1 Incoming Contractor shall provide a detailed list of incumbent Contractor Employees transitioning from a prior or current FPS contract, with no break in service, to the COR no less than 14 business days before the new contract starts.

5.2.2 The incumbent transfer list shall be provided as a spreadsheet containing the following

SPII for all transferring Contractor Employees:

• Full legal name (Last, First, MI)

• Full Social Security Number

• Current contract(s) supporting (Contract Name & Contract Number)

• If assigned to Dual Contracts, list all contract numbers and/or Task Orders the Contractor

Employee will be assigned to

5.2.3 FPS PSD will provide incumbent fitness determination rosters to the COR and Contractor prior to the contract start date to validate Contractor Employee fitness records. FPS PSD will provide additional instructions to the COR and Contractor and obtain additional information as required by policy/procedure. FPS PSD will keep the COR and Contractor apprised of situations and processing times to ensure a seamless transition.

5.3 Prospective Contractor Employees

5.3.1 Contractor shall submit prospective Contractor Employees and Key Personnel via submission of the Contractor Information Worksheet (CIW). Specific instructions for submitting a

CIW will be provided by the COR or FPS PSD.

IMPORTANT NOTE: The CIW will be replaced by DHS Form 11000-25, Contractor

Fitness/Security Screening Request Form, in calendar year 2025 and any reference to CIW is synonymous with DHS Form 11000-25 (Exhibit 18).

5.3.2 Contractor shall submit the CIW accurately, no later than 90 days before the start date of the contract.

5.3.3 Once a prospective Contractor Employee applies for a position, receives a favorable evaluation by the…