E_-_PPQ.docx

Federal Protective Service Cybersecurity and Infrastructure Security Agency Western Consolidated Contracting Group 400 15th St. SW Auburn, WA 98001

PAST PERFORMANCE QUESTIONNAIRE

Solicitation: 70RFPW19QW9000011

NAME OF CONTRACTOR REQUESTING THE REFERENCE:

The purpose of this questionnaire is to obtain information regarding the quality of the above named Contractor’s past performance relative to a contract, completed or in progress, at your company/agency. The Federal Protective Service is considering this Contractor for the installation of a Closed Circuit Video (CCV) System in Tucson, AZ. We would greatly appreciate your input regarding the quality of the Contractor’s past performance.

Handwritten or typed responses are sufficient. It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. security specialist, COR, COTR, etc.) respond to this questionnaire. More than one copy of the questionnaire may be submitted if responses from more than one individual are appropriate.

Upon completion of the survey, PLEASE EMAIL to Rachel Kalac at Rachel.d.kalac@fps.dhs.gov. If you have any questions, please submit in writing to both addresses listed. We appreciate your efforts on our behalf.

CONTRACT NO. OR PROJECT TITLE: PERIOD OF PERFORMANCE:

TOTAL PROJECT VALUE (TO DATE): NAME:

TITLE: COMPANY: TELEPHONE: EMAIL:

ATTACHMENT

E

March

Version

PERFORMANCE

QUESTIONS:

)Please provide a brief description of the scope of this project so that we may determine any similarities to this contract:

Please provide your comments on the Contractor’s performance in the following areas:

1. Discuss the Contractor’s overall level of professionalism and attentiveness. Comments:

2. ( 3.

Discuss the

Contractor’s quality control over the entirety of the installation.

How effective was the )Discuss the Contractor’s overall level of customer service and responsiveness. Comments:

3. Contractor in identifying and resolving problems—was the Contractor proactive or reactionary? Comments:

4. Discuss the Contractor’s ability to provide sufficient supervision/staffing to ensure effective and successful performance.

Comments:

5. How effectively does the Contractor respond to problems presented to them by owner and tenant representatives?

6. Discuss the Contractor’s overall management of the project. Comments:

7. Please describe any special, unique and/or complex requirements of the project, and how well the Contractor was able to handle those complex requirements.

8. If you had a choice, would you hire this Contractor again? Why or why not? Comments:

9. In summary, would you describe the quality of the Contractor's services and overall performance as:

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