Amendment 4.pdf

(x)

70RFP124RE2000003

x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

Philadelphia PA 19106 Attn: Ryan Hessler

OPO/FPS/EAST CCG/R2

701 Market Street, Suite 4200 Ofc of Procurement Operations - FPS U.S. Dept. of Homeland Security DHS/FPS/East CCG/Region 2

Philadelphia PA 19106 701 Market Street, Suite 4200

70RFP1

Federal Protective Service Acq. Division Office of Procurement Operations U.S. Dept. of Homeland Security

FPS EAST CCG DIV 1 ACQ DIV(70RFP1)

05/16/20240004

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

04/09/2024

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Protective Security Officer (PSO) Services throughout Queens, New York

The purpose of Amendment 0004 is as follows:

1. Provide responses to the questions submitted by industry. The questions and answers can be found in the PDF attached as a paperclip to Amendment 0004. The answers to the questions are provided for informational purposes, any changes resulting from the questions and answers are documented within Amendment 0004 If there is a conflict between the solicitation and the information provided in the answers to the questions, the solicitation governs.

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Thomas S. Schrank

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 2

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

70RFP124RE2000003/0004

2. Providing an updated Attachment 4 - Past

Performance Questionnaire.

3. The proposal due date remains unchanged at

Friday June 7, 2024 at 4:00pm Eastern Time.

4. All other term and conditions remain unchanged.

Period of Performance: 12/01/2024 to 11/30/2029

CO: Tom Schrank

215-521-2257

Thomas.schrank@fps.dhs.gov

CS: Ryan Hessler

215-521-2270

Ryan.c.hessler@fps.dhs.gov

COR: Renee Ann Saporita

646-369-0147

Renee.A.Saporita@fps.dhs.gov

Budget: Viola Smith

646-589-6025, Viola.Smith@fps.dhs.gov

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

QUESTION ONE: How many of the contract positions require 40 hours of training in FLETC Georgia

ANSWER: Please refer to section 6.7.2, 6.7.3 and 11.4 of the Statement of Work (SOW). The number of NWDTP Training Instructors is at the offeror’s discretion.

QUESTION TWO: Should we price for air travel and travel days?

ANSWER: Offerors should price as appropriate for costs incurred with training. Please refer to

6.7.3.1.1.2 of the SOW.

QUESTION THREE: Are flights cost reimbursable?

ANSWER: Please see Statement of Work (SOW) section 6.7.3.1.1.2.

QUESTION FOUR: Do incumbent’s require FLETC?

ANSWER: As long as incumbent instructor has been certified at FLETC it is not required.

However, see 11.4.2 of the SOW for annual recertification requirements.

QUESTION FIVE: Does the government provide payment for the 8 hours training on TAMS?

ANSWER: No, please factor into price proposal. See 7.4.3 of the SOW as well as pages 10-13 of the Solicitations Provisions, Price Proposal.

QUESTION SIX: Can the contractor use their own PTS system?

ANSWER: No, the Contractors shall use FPS’ Post Tracking System; however, see 14.8 of the SOW and SOW Exhibit 10, 6. Supplemental Equipment for Contractor requirements to obtain software licenses, PTS computer/tablet/kiosk devices, and peripheral equipment.

QUESTION SEVEN: Has a copy of CBA been provided?

ANSWER: YES, Please see attachment 5 that is Paperclipped to the RFP – 1449.

QUESTION EIGHT: Are we allowed to sub-contract this contract to this small business?

ANSWER: YES

QUESTION NINE: Under this contract, what is the maximum % our firm can sub-contract to another firm?

ANSWER: The maximum percentage your firm can subcontract out depends on the size status of the firm with whom you are subcontracting. See clause 52.219-14 LIMITATIONS ON SUBCONTRACTING (JULY 2023) (DEVIATION JULY 2023) beginning on page 32 of the Contract Clauses attachment to the solicitation. Paragraph (e) sets for the limitation for subcontracting with subcontractors that are not similarly situated entities. See paragraph (b) for the definition of similarly situated entity.

QUESTION TEN: Please define "FSL", "HS" & "HA" - terms found in the Excel post exhibit.

ANSWER: FSL – Facility Security Level, HA – Work all Holidays, HS – Work selected holidays. Example; for a M-F post; If a holiday falls on a weekday it is worked.

QUESTION ELEVEN: Some of the CLIN states that the post hours are 24 hrs and 16 hrs, does it mean that 1 officer's shift will be the full 24 hours or 16 hours at a time as stated in the post exhibit excel?

ANSWER: No, it is at the offeror’s discretion how to provide coverage for all the required post hours. PSO shall not provide more than twelve (12) hours of combined service on any one or multiple contracts administered by FPS, in any twenty‐four (24) hour period. See 9.8.10 of the

SOW.

QUESTION TWELVE: Does "Relief on break - false" mean that no other officer will be relieving the officer when they are on break? Typically, how long is the break?

ANSWER: Yes, please see SOW section 12.1.2.

QUESTION THIRTEEN: Where does the officer obtain the PTS tablet from?

ANSWER: The contractor shall furnish PTS equipment. Please section see 14.8 of the SOW and SOW Exhibit 10, 6. Supplemental Equipment for Contractor requirements to obtain software licenses, PTS computer/tablet/kiosk devices, and peripheral equipment. The PTS tablets will be located at the designated posts shown on the post exhibit. As a reminder, offerors wishing to receive a copy of the post exhibit must submit a completed Non-Disclosure Agreement, DHS For, 11000-6, to Ryan.C.Hessler@fps.dhs.gov and FPSACQDIV1@fps.dhs.gov.

QUESTION FOURTEEN: Please explain the digits associated with the "Shared tablet post #" ex Building # NY0349 -2,3,30,31,34

ANSWER: The digits listed in Column AJ “Shared table post #” represent the post numbers found in Column H that share the tablet. Those posts will not require a separate PTS device but will share access with the post that has the PTS device requirement, indicated with a “1” listed in column AI, “PTS Table Required

QUESTION FIFTEEN: How many site locations are there for the Queens PSO services?

ANSWER: Please refer to the Post Exhibit. Also, please refer to page 3 of the solicitation which instructs offeror on how to obtain a copy of the post exhibit.

QUESTION SIXTEEN: At each site, are there 3 shifts of 8 hours each, what are the number of posts per shift, static and roving?

a. (Daytime shifts may have more posts than nighttime shifts).

b. Static doesn’t move (sitting or standing) – Roving has a walk pattern.

mailto:Ryan.C.Hessler@fps.dhs.gov

ANSWER: Please refer to the post exhibit and to page 3 of the solicitation which instructs offerors on how to obtain a copy of the post exhibit.

QUESTION SEVENTEEN: What is the role of the emergency support service officer?

ANSWER: See Contract Clauses, page 13, D. Definitions, 1. PSO Services, C. Emergency Security Services and section 12.2.3 of the SOW. ESS is a CLIN that can be ordered in the case of an emergency.

QUESTION EIGHTEEN What constitutes an emergency?

ANSWER: Please see section 12.2.3.1 of the SOW. Emergency Support Services can be as a result of natural disasters, civil disturbances, or other unanticipated events.

QUESTION NINETEEN: Will there be a need for the FLETC training program for this contract?

ANSWER: Yes, this contract requires NWDTP instructors and training. Please refer to section 6.7.2, 6.7.3, and 11.4 of SOW.

QUESTION TWENTY: Are there any special clearances needed for any of the site locations?

ANSWER: No, in accordance section 5.7.2 of the SOW, there is no security clearance requirement for this contract; however, PSO’s are required to obtain Suitability through a Public Trust investigation.

QUESTION TWENTY-ONE: What is the required uniform? Does the facility or agency supply a uniform? Must the uniform contain the prime contractor's seal/badge?

ANSWER: Please see SOW Exhibit 10, Contractor Provided Equipment, 1. Uniform Requirements, page 50 of Attachment 2b of the solicitation, for the uniform requirements. No, the Government does not supply uniforms; uniforms are supplied by the Contractor. Yes, the uniform must contain insignia. Badges, patches, and other approved devices worn on uniforms shall carry distinctive company markings and in compliance with applicable state and local laws.

QUESTION TWENTY-TWO: Are there minimum pay rate requirements for the armed guard site locations?

ANSWER: Yes, see Contract Clauses, page 10, 04. Prices, A. Department of Labor (DOL) prevailing or Collective Bargaining Agreement (CBA) Wage Determinations (WD) and Attachment 5 CBA for Queens.

QUESTION TWENTY-THREE: What is the net payout time frame?

ANSWER: Please see subsection g of FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (Nov 2023) and (i) Payment on pages 2-3 of the RFP. Also, please see 10. CONTRACT ADMINISTRATION DATA on pages 15-17 of the Contract Clauses attachment.

QUESTION TWENTY-FOUR: Is this a new requirement or an ongoing requirement? If it is an ongoing requirement, does DHS_FPS face any challenges currently?

ANSWER: It is an on-going requirement. The Government can’t answer questions in relation to the incumbent contractor’s performance.

QUESTION TWENTY-FIVE: Who is the incumbent contractor(s)?

ANSWER: Alante Security Group

QUESTION TWENTY-SIX: What is the current total contract value?

ANSWER: The current total value of the contract is $50,035,910.00

QUESTION TWENTY-SEVEN: Are all the companies listed in the CBA are the incumbents of the contract?

YES, Alante Security Group is the incumbent on the contract.

QUESTION TWENTY-EIGHT: Are there any significant changes to coverage between the previous contract and this opportunity? (a change in hours and/or post positions?)

ANSWER: Please be advised that this is an indefinite delivery, indefinite quantity type contract and task orders will be issued for the actual known service requirements based on the post requirements at that time. The current, known service requirements are provided for informational purposes only. Please see page 9 of Contract Clauses of the RFP, section 03.

Maximum Quantities.

QUESTION TWENTY-NINE: Are all officer positions fully staffed?

ANSWER: The Government can’t answer questions in relation to the incumbent contractor’s performance. Information pertaining to current staffing is not releasable or necessary for offerors to submit a proposal under this solicitation.

QUESTION THIRTY: What is the hourly pay rate for each position and the hourly bill rate for the current incumbent company?

ANSWER: This information is not releasable as it is business sensitive. See also the answer to question 22.

QUESTION THIRTY-ONE: Will there be any required training for guards prior to covering shifts at the various locations? Like orientation/site-specific training? If so, are these hours billable to the Protective Security Officer Services (PSO) for DHS_FPS in addition to the set hours mentioned in the solicitation?

ANSWER: Yes, training requirements are outlined in SOW section 6 and Exhibit 6, 8, and 9.

No, hours in training are not directly billable, but these costs are to be factored into the bill rate.

See Attachment 6 and pages 10-13 of the Solicitations Provisions, Price Proposal.

QUESTION THIRTY-TWO: Beyond the state and federal minimum wage, is there a prevailing wage, living wage ordinance, local mandated wage, or contract-specific wage?

ANSWER: The contractor is responsible for all required state and local requirements. See SOW section 4.2. See also Contract Clauses, page 10, 04. Prices, A. Department of Labor (DOL) prevailing or Collective Bargaining Agreement (CBA) Wage Determinations (WD) and Attachment 5 CBA for Queens and pages 10-13 of the Solicitation Provisions, Price Proposal.

QUESTION THIRTY-THREE: What is the annual scope of hours? Or how many hours of work were performed annually by the incumbent?

ANSWER: Please see Post Exhibit for annual scope of hours; additionally, please note the CLINS on the 1449 indicate the annual maximum amount of hours that could be ordered per option ordering period. Please be advised that this is an indefinite delivery, indefinite quantity type contract and task orders will be issued for the actual known service requirements based on the post requirements at that time. The current, known service requirements are provided for informational purposes only. The Government reserves the right to order up to the maximum quantities set forth in the SF1449 Schedule, to include, if the need arises, the addition of new posts/buildings/locations and/or expansion of duty hours at existing posts. See page 9 of Contract Clauses of the RFP, section 03. Maximum Quantities. As a reminder, offerors wishing to receive a copy of the post exhibit must submit a completed Non-Disclosure Agreement, DHS For, 11000-6, to Ryan.C.Hessler@fps.dhs.gov and FPSACQDIV1@fps.dhs.gov.

QUESTION THIRTY-FOUR: Does DHS_FPS agree to subcontracting post-award to perform the service?

ANSWER: Subcontracting post-award is at the discretion of the vendor. See also response to question 9 regarding limitations on subcontracting.

mailto:Ryan.C.Hessler@fps.dhs.gov

QUESTION THIRTY-FIVE: How many Area Supervisors are currently in place?

ANSWER: Specific information pertaining to the exact number of supervisors working on the current contract is part of the vendor’s staffing approach and considered non-releasable.

QUESTION THIRTY-SIX: How many Site Supervisors are currently in place?

QUESTION THIRTY-SEVEN: How many Roving Supervisors are currently in place?

QUESTION THIRTY-EIGHT: Can you please provide the number of FTEs against each position? Also please mention the positions.

ANSWER: Specific information pertaining to the exact number of PSOs and supervisors working on the current contract is part of the vendor’s staffing approach and considered non-releasable.

QUESTION THIRTY-NINE: Are there any additional positions in the current contract?

ANSWER: NO

QUESTION FORTY: Does the current staff meet the training and hiring requirements?

ANSWER: Please see Master Certification List (Attachment 2 provided with Amendment 0002) for current staff training status. It will be the awardee’s responsibility to ensure PSOs are fully qualified to stand post on the new contract.

QUESTION FORTY-ONE: When our guards are placed on site, please break down the background process that will be required for them to work on the department (for example fingerprints first, walk-in appointment, EQIP, Flash card or PIV, the timeframe it takes to get through background, etc)

ANSWER: Please see SOW section 5.3 and section 13.5, we are unable to provide a timeframe as it can vary due to numerous circumstances.

QUESTION FORTY-TWO: Are guards allowed to work on-site if they have passed our background check and submitted paperwork to the Department?

ANSWER: Please see SOW section 5.4, specifically 5.4.2.

QUESTION FORTY-THREE: Will the department provide ample time after the announcement of the award for a new contractor to properly on-board their personnel? (i.e. 30 days or so).

ANSWER: YES, Please see Section 2 of the SOW. There is a 120 day transition provided.

QUESTION FORTY-FOUR: Can the department give the contractor a meeting to discuss under what are the reasons that the department have not awarded them the contract?

ANSWER: YES, in accordance with FAR 15.506 a(1) each offeror can provide a written request for a debrief up to 3 days after award notification.

QUESTION FORTY-FIVE: Will the government provide a debriefing upon request to the contractor after the award?

ANSWER: YES. See also answer to question 46.

QUESTION FORTY-SIX: How many Supervisors are currently in place?

current contract is part of the vendor’s staffing approach and considered non-releasable. The offeror must determine the amount of supervision they will require and describe as such in their management approach. Please see SOW section 12.2.5 and Management approach section of RFP, found on pages 7-10 of the Solicitation Provisions attachment

QUESTION FORTY-SEVEN: What is the annual mileage required for one patrol vehicle?

Answer: This contract will not require a patrol vehicle. See page 59 of RFP Attachment 2B – SOW Exhibits, Exhibit 10, Contractor Provided Equipment, 5. Contractor Vehicle Requirement

QUESTION FORTY-EIGHT: What kind of Vehicle does the department require?

ANSWER: This contract will not require a patrol vehicle. See page 59 of RFP Attachment 2B – SOW Exhibits, Exhibit 10, Contractor Provided Equipment, 5. Contractor Vehicle Requirement

QUESTION FORTY-NINE: Can we provide CPARs instead of PPQs?

ANSWER: No, the RFP does not allow offerors to submit a CPARs in lieu of a Past Performance Questionnaire (PPQ); submission of PPQs is optional.

QUESTION FIFTY: Does the department anticipate an award date? If so, please provide the award date.

ANSWER: YES, the government anticipates making award by 8/1/2024.

QUESTION FIFTY-ONE: What are the anticipated PSO supervisor hours?

ANSWER: Supervision is not prescribed under the RFP, vendors must submit their proposed supervisory plan. See also answer to question 48.

QUESTION FIFTY-TWO: Can you please provide the hours for each FTEs?

ANSWER: Specific information pertaining to the exact number of PSOs and supervisors working on the current contract is part of the vendor’s staffing approach and considered non-releasable. Please refer to the post exhibit for post hours and the current, known requirement;

however, be advised that this is an indefinite delivery, indefinite quantity type contract and task orders will be issued for the actual known service requirements based on the post requirements at that time. The current, known service requirements are provided for informational purposes only.

The Government reserves the right to order up to the maximum quantities set forth in the SF1449 Schedule, to include, if the need arises, the addition of new posts/buildings/locations and/or expansion of duty hours at existing posts. See page 9 of Contract Clauses of the RFP, section 03.

Maximum Quantities.

QUESTION FIFTY-THREE Please provide the seniority List applicable to this solicitation.

ANSWER: Please see attachment 10 - Queens PSO Seniority List on the RFP – 1449.

QUESTION FIFTY-FOUR: Does the department anticipate any additional position applicable to this solicitation?

ANSWER: No

QUESTION FIFTY-FIVE: What is the procedure for requesting the incumbent documents?

ANSWER: Please see SOW Section 2.2.

QUESTION FIFTY-SIX: If I am reading it correctly, does it mean that I as the prime (Black Owned Small Business) can only have a sub that is also a black-owned small business and does it mean that they can only do 50% of the work?

ANSWER: NO, subcontracting under this solicitation is not limited to any specific socio-economic category. See also answer to question 9

QUESTION FIFTY-SEVEN: Could you please confirm whether the PSO services required are armed or unarmed?

ANSWER: Services require Armed PSO’s. See 1.1.1 of the SOW

QUESTION FIFTY-EIGHT: Are there specific certifications or qualifications that our personnel need to possess in order to be eligible under this solicitation?

ANSWER: Please see Statement of Work (SOW) Attachment AA and SOW Exhibits 1-16 and SOW sections 5 and 6

QUESTION FIFTY-NINE: Could you provide a list of the specific locations where services are needed, as well as the number of officers required at each location?

ANSWER: Please refer to Post Exhibit. See also the answer to question 54.

U.S. Department of Homeland Security

Federal Protective Service

701 Market Street

Philadelphia, PA 19106

U.S. Department of Homeland Security

Federal Protective Service

701 Market Street

Philadelphia, PA 19106

ATTACHMENT 4

PAST PERFORMANCE QUESTIONNAIRE

Solicitation: 70RFP124RE2000003

NAME OF CONTRACTOR REQUESTING THE REFERENCE: __________________

The purpose of this questionnaire is to obtain information regarding the quality of the above named Contractor’s past performance relative to a contract, completed or in progress, at your company/agency. The Federal Protective Service is considering this Contractor for Protective Security Officer services for the Queens, New York area. We would greatly appreciate your input regarding the quality of the Contractor’s past performance.

Handwritten responses are sufficient. It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. security specialist, COR, COTR, etc.) respond to this questionnaire. More than one copy of the questionnaire may be submitted if responses from more than one individual are appropriate.

Upon completion of the survey, please email Ryan.C.Hessler@fps.dhs.gov. If you have any questions, please email Ryan Hessler at Ryan.C.Hessler@fps.dhs.gov. We appreciate your efforts on our behalf.

CONTRACT NO. OR PROJECT TITLE: _____________________________________

PERIOD OF PERFORMANCE TO

INCLUDE ALL OPTION PERIODS:_________________________________________

TOTAL PROJECT VALUE TO

INCLUDE ALL OPTION PERIODS: _________________________________________

ANNUAL NO. OF PROTECTIVE SECURITY OFFICER HOURS (Note: If ID/IQ contract, provide the maximum post hours available for the most recent one year ordering period):_________________________________________

If ID/IQ ACTUAL NO. OF PROTECTIVE SECURITY OFFICER HOURS PERFORMED FOR THE MOST RECENT ONE YEAR ORDERING PERIOD: ________________________________________________________

Please provide a brief description of the scope of this project so that we determine any similarities to this contract:

QUESTIONS

PERFORMANCE:

Please provide your comments on the Contractor’s performance in the following areas:

1. How consistent is the Contractor in providing required staffing at each post of duty?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. How consistent is the Contractor in providing employees who report to duty properly groomed, uniformed, and equipped?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

3. How consistent is the Contractor in keeping training records, certifications, and related documentation complete, accurate, and current?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

4. Discuss the overall level of professionalism, attentiveness, and bearing of the Contractor's workforce.

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5. How effective is the Contractor in identifying potential problems and resolving them on his own?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6. How effectively does the Contractor respond to problems presented to him by owner and tenant representatives?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

7. Discuss the Contractor’s quality control of the project.

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

8. Discuss the Contractor’s overall management of the project

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):

Comments:

10. Discuss the Contactor’s ability to provide the level of supervision sufficient to ensure effective performance by the productive Protective Security Officers over the course of the Contract.

Comments:

11. Did this contract require the contractor to submit a subcontracting plan? If so, has the contractor been making a good faith effort to meet the subcontracting goals contained within the plan? (NOTE: The individual completing this questionnaire may need to contact the cognizant contracting officer in order to ascertain whether the contractor is meeting subcontracting goals.)

12. If you had a choice, would you hire this Contractor again? Why or why not?

13. In summary, would you describe the quality of the Contractor's services and overall performance as:

a. _____ Highly Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is substantially less than the level expected from a competent vendor.

b. _____ Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is no more than the level expected from a competent vendor.

c. _____ Unacceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is greater than the level normally expected from a competent vendor.

Your Name: ______________________________

Your Position: ______________________________

Company: ______________________________

Telephone No: ______________________________

Fax: ______________________________

E-mail address: ______________________________

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