2.2.1 70FBR626Q00000011.pdf

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FEMA Region VI: Ultra Service Plan for Galaxy with a Warranty
Solicitation number
70FBR626Q00000011
Issued by

About this file

This is a Request for Quote (RFQ) for a one-year service and maintenance agreement for American Power Conversion (APC) Galaxy VM Uninterruptible Power Supply (UPS) systems located at the Federal Emergency Management Agency (FEMA) Region VI facility in Denton, Texas.

The solicitation seeks quotes for two line items: Item 0001 is a one-year Advantage Ultra Service Plan for Galaxy VM UPS (160-181 kVA), and Item 0002 is a one-year, 4-hour response, 24/7 upgrade to factory warranty. The contract period runs from July 30, 2026 through July 29, 2027. This is a 100% women-owned small business (WOSB) set-aside under North American Industrial Classification System (NAICS) code 811310 with a $12.5 million size standard. The solicitation will be evaluated on a Lowest Price Technically Acceptable (LPTA) basis, with an estimated affordability target of $20,720.00. Quotes are due by 10:00 AM CT on July 21, 2026, with questions due by 12:00 PM CT on July 13, 2026. All inquiries and quotes must reference "RFQ 70FBR626Q00000011: USP Galaxy" in the subject line and be submitted via email to Contracting Officer Destiny Dyson at Destiny.Dyson@fema.dhs.gov. The contract is subject to Service Contract Labor Standards with applicable Department of Labor Wage Determination WD 2015-5227, Revision 28. The Statement of Work requires certified technicians trained on APC Galaxy VMs with Schneider Electric Advanced Operator Training and Electrical Power Testing Certifications (NICET) to perform annual preventive maintenance, on-site remedial services with 4-hour response capability, and delivery of comprehensive site reports within 10 days of service visits.

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WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3.AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

. YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4.

FAR 52.212-3 AND 52.212-5 ARE ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED.

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

DATED.

OFFER

ADDENDA

ADDENDA

70FBR626Q00000011

FEMA REGION VI

FEDERAL REGIONAL CENTER

800 NORTH LOOP 288

DENTON TX 76209-3606

FEMA REGION 06

DHSFEMA

REGION VI 800 NORTH LOOP 288

DENTON TX 76209-3606

FEMA REGION 06

DHSFEMA

REGION VI 800 NORTH LOOP 288

DENTON TX 76209-3606

07/14/2026 1000 CT Destiny Dyson

70FBR6 100.00

70FBR6

811310

$12.5

07/06/2026

FEMA R06

The purpose of this Request for Quote is to seek quotes for the Ultra Service Plan for

Galaxy with Warranty/Services in accordance with the Statement of Work.

Continued...

STOCK RECORD (S/R)

STANDARD FORM 1449 (REV. 11/2021) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

ACCEPTED,

This solicitation is being issued as a 100% small business set aside.

This procurement will be evaluated under a

Lowest Priced Technically Acceptable basis.

The associated North American Industrial

Classification System code for this procurement is 811310, with a small business size standard of $12.5 million in annual revenue.

All questions shall be submitted to Contracting

Officer, Destiny Dyson via email at

Destiny.Dyson@fema.dhs.gov no later than 12:00

PM CT on July 13, 2026.

Vendors who interested in responding to this solicitation shall submit their quote via email to Contracting Officer, Destiny Dyson, via email at Destiny.Dyson@fema.dhs.gov no later than the 10:00 AM CT on July 21, 2026.

All inquiries and quotes st include "RFQ

70FBR626Q00000011: USP Galaxy" within the subject line of the submission.

Quote Affordability: The Government seeks quotes with a total price less than $20,720.00.

Quoters should not interpret this figure as a ceiling (or as a floor) on quotes; rather, this

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

70FBR626Q00000011

information is provided as a courtesy to prospective quoters. The Government may select a quote for award with a price below, at, or exceeding this figure if it finds that quote provides the best value and funds are available.

This contract is subject to the Service

Contract Labor Standards (SCLS). The applicable

DOL Wage Determination is WD 2015-5227, Revision 28, dated May 13, 2026, for Denton

Country within the state of Texas.

The period of performance shall begin on July

30, 2026, and conclude on July 29, 2027.

Delivery: 07/30/2026

Period of Performance: 07/30/2026 to

07/29/2027

0001 1 EA1 Year Advantage Ultra Service Plan for Galaxy

VM 160 to 181kVA UPS, Single or Parallel

Configurations in accordance with the Statement of Work.

The part number is WADVULTRA-VM-18.

The period of performance shall begin on July

30, 2026, and conclude on July 29, 2027.

Product/Service Code: J061

Product/Service Description:

MAINT/REPAIR/REBUILD

OF EQUIPMENT- ELECTRIC WIRE AND POWER

DISTRIBUTION EQUIPMENT

0002 1 EAOne-year, 4-hour response, 24x7 (7 days a week, 24 hours a day) upgrade to factory warranty or existing service contract for equipment rated

151–500 in accordance with the Statement of

Work.

The part number is WUPG4HR-UG-03.

The period of performance shall begin on July

30, 2026, and conclude on July 29, 2027.

Product/Service Code: J061

Product/Service Description:

MAINT/REPAIR/REBUILD

OF EQUIPMENT- ELECTRIC WIRE AND POWER

DISTRIBUTION EQUIPMENT

The contractor shall review the Statement of

Work and site conditions to determine if a

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

70FBR626Q00000011

pre-contract audit or site visit is necessary to ensure compliance with technical requirements and successful performance. If the contractor determines that a pre-contract audit is required, the contractor shall conduct the audit at its own expense, including all associated costs such as travel, labor, and administrative support. The contractor shall coordinate any such audit or site visit with the Contracting Officer at least five (5) business days in advance. No separate payment will be made for pre-audit activities.

The awardee shall provide the certificate of coverage no later than August 15, 2026.

Department of Homeland Security (DHS)

Federal Emergency Management Agency

STATEMENT OF WORK (SOW) FOR:

FRC UPS Service Plan

Destiny Dyson, Contracting Officer

PROCUREMENT SENSITIVE INFORMATION

This document contains non-public information intended for use on a need-to-know basis within FEMA only.

Please protect this document as procurement sensitive and handle accordingly.

DHS Statement of Work (SOW)

Learn more at fema.gov June 2026 6

Statement of Work (SOW) For American Power Conversion (APC) Galaxy VM’s UPS 1.0 GENERAL 1.1 BACKGROUND Federal Emergency Management Agency (FEMA) – Region 6 replaced 6 Main Uninterruptable Power Supply (UPS) in 2021, located at 800 North Loop 288, Denton Texas 76209. The UPS is used to provide an uninterruptable power supply to the Region 6 Main Server Room and provide service for future power needs of devolution servers. The installation of the UPS included and extended 3-year warranty coverage with scheduled visits. The extended warranty coverage is near the term of services and Region VI is in continued need for preventive maintenance service and remedial repairs of the 160 KVA UPS.

Description of Equipment

Manufacturer APC Model – Galaxy VM UPS Modular Battery Cabinet Narrow for 6 battery modules

SN - TBA_81427867

Location - 800 N. Loop 288, Denton Tx 76209

Manufacturer APC Model - Galaxy VM UPS Modular Battery Cabinet wide for 12 battery modules

SN - U21923000025

Location - 800 N. Loop 288, Denton Tx 76209

Manufacturer APC Model - Galaxy VM UPS Modular Battery Cabinet wide for 12 battery modules

SN - U21923000209

Location - 800 N. Loop 288, Denton Tx 76209

Manufacturer APC Model - Galaxy VM UPS Modular Battery Cabinet wide for 12 battery modules

SN - U21923000341

Location - 800 N. Loop 288, Denton Tx 76209

Manufacturer APC Model - Galaxy VM UPS Modular Battery Cabinet wide for 12 battery modules

SN - U21923000342

Location - 800 N. Loop 288, Denton Tx 76209

Manufacturer APC Model - Galaxy VM 160 kVA UPS Single 480-208 V 65kAIC Start up 5x8

SN - U21942001018

Location - 800 N. Loop 288, Denton Tx 76209

Learn more at fema.gov June 2026 7

1.2 SCOPE

The Contractor shall perform preventive maintenance as described in this Statement of Work. The purpose of scheduled preventive maintenance is to eliminate system malfunction, breakdown, and deterioration when units are activated/running.

1.3 OBJECTIVE

Region 6 requires annual preventive maintenance and on-site remedial services. The vendor’s service offering provides remedial repairs. The contactor shall contact Fema Region 6 to ensure that Region 6 is aware of the certified personnel’s arrival. Additionally, the contractor shall contact the COR and schedule one preventive maintenance service visit during the yearly agreement.

1.3.1. Annual Preventive Maintenance Visit

Included as part of the Advantage Ultra Plan for Universal Power Supply (UPS) and/or Power Distribution Unit (PDU), the annual preventive maintenance visit provides a comprehensive visual, environmental, and electronic inspection of the UPS and/or PDU system to help ensure that components are performing to define technical and environmental specifications. This service includes all labor and travel expenses with an available 24x7 scheduling upgrade option.

1.3.2. On-site Remedial Services

The vendor will dispatch certified personnel to provide repairs in the event of a problem. Parts, labor, travel and priority access to spare parts are included. The Advantage Ultra Service Plan from the vendor is available with 3 different response time upgrade that best align with the needs of the Customer’s installation: Next-Business Day (standard response time); 4-hour 7x24 Response Time Upgrade; 8-hour 7x24 Response Time Upgrade.

1.3.3 Pre-Contract Audits

Any Audits, inspections, or site visits that contractor required prior to contract award shall be conducted at the contractor’s expense. The contractor shall bear all associated cost, including but not limited to travel, labor, and administrative support required to facilitate such audits.

2.0 SPECIFIC REQUIREMENTS/TASKS

Contractor shall provide enhanced on-site service 24-hour 7-day with a 4-hour completed or processed within a 4hour period turn around. All parts, travel, and labor will be included in the fixed price. Contractor will provide all materials, supervision, labor, tools, and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use appropriate safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Contracting Officer Representative (COR) and Safety officer immediately.

The technician shall sign off on every task specified in the Statement of Work and will provide a copy of their report to the COR within five business days of each maintenance visit.

Federal Emergency Management Agency (FEMA) – Region 6 shall have priority access to supply chain for quick access to spare parts and as a part of the maintenance Service

Learn more at fema.gov June 2026 8

2.1 TASK ONE. Annual Preventive Maintenance

Included as part of the Advantage Ultra Plan for UPS and/or PDU, the annual preventive maintenance visit provides a comprehensive visual, environmental, and electronic inspection of the UPS and/or PDU system to help ensure that components are performing to define technical and environmental specifications. This service includes all labor and travel expenses with an available 24x7 scheduling option. All specific activities include the following:

2.1.1 Contractor shall perform visual inspection. Inspect the UPS and/or PDU solution to verity that all system components are clean and functioning within designed specifications.

2.1.2 Contractor shall perform mechanical/electrical inspection. Inspect all power and control wire termination points as well as all UPS and/or PDU.

2.1.3 Contractor shall perform functional verification. Check UPS and/or PDU event and alarm logs. Verify that input, output and bypass voltage and current values are within designed Schneider Electric specifications. Verify transfer to on battery operation and transfer to and from static bypass. Check parallel operation performance.

2.1.5 Contractor shall implement updates. Verify and implement all required Field Advisories and Field Modifications. Check all circuit board revisions and update as required. Update the firmware of the equipment as recommended by the manufacturer.

2.1.6 Contractor shall deliver documentation. Deliver a graphical site report documenting UPS and/or PDU status and on-site activities within 10 days of visitation of facility. Recommend any additional service activities as required resulting from the Preventative Maintenance activities listed above.

2.2 TASK TWO. On-Site Remedial Service Deliverables

All personnel technicians at the location within a specified period of time to diagnose, repair, and test the system in the event of failure. All related labor, travel and parts will be included in the fixed cost within the context of such intervention.

2.2.1 Contractor shall check UPS and/or PDU status. Document the status of the UPS and/or PDU upon arrival to the site (i.e. on-line, on-battery, bypass or other etc.)

2.2.2 Contractor shall check UPS alarms. View event logs and display for alarms / information on the UPS.

2.2.3 Contractor shall diagnose and troubleshoot reported issues as required.

2.2.4 Contractor shall repair and replace any defective parts and repair the system as required at the contractors expense.

2.2.5 Contractor shall test, and complete functional tests conducted after corrective action is taken.

2.2.6 Contractor shall prepare and deliver reports. Describe the problem and explain the corrective action taken.

A detailed report will be provided within 10 days of site visitation.

2.3 Operational Requirements

2.3.1 Services performed by the contractor will be executed during hours Monday through Friday 8:00 am to 5:00 pm weekly, local time, unless specified.

Learn more at fema.gov June 2026 9

2.3.2 Hours of Operation for Technical Support are Country specific and include either 24/7 or business hours coverage.

2.3.3 Contractor preventative maintenance upgrades shall be available 24x7. On-site response upgrades to 8-hour or 4-hour available. The 4-hour on-site response upgrade should be available at the 800 North Loop 288, Denton, Texas 76209 location.

2.3.4 Certified Contractor Personnel is required to arrive on site within 4-hour when called on site when FEMA deems, and on-site visit is necessary.

2.3.5 The contractor will meet the pre-determined scheduled service date. Manage and coordinate scheduling of the preventive services or other needed interventions.

2.3.6 The contractor shall perform services to manufacturer specifications and conform to National Electrical Code (NEC), National Electric Safety Code (NESC) and Occupational Safety, Health Administration (OSHA) regulations, and Denton Municipal Electric regulations.

2.3.7 As part of the on-site remedial service such as perform all the defined maintenance service tasks: Submit site the maintenance forms to FEMA. Identify and document open contractor and/or customer issues.

3.0 CONTRACTOR PERSONNEL

Contractors should be certified technicians and trained on American Power Conversion (APC) Galaxy VM’s. The technicians should have Schneider Electric Advanced Operator Training for Galaxy VM and hold Electrical Power Testing Certifications (NICET).

3.1 Quali ied Personnel

The contractor shall furnish qualified personnel to perform all task outlined in this Statement of Work (SOW), ensuring that all work is conducted in accordance with the applicable standards and specifications. 3.2 Continuity of Support The Contractor shall ensure that the contractually required level of support for this requirement is always maintained. The Contractor shall ensure that all contract support personnel are present for all hours of the workday.

If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) 24 hours prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

3.3 Employee Identi ication

3.3.1 The contractor shall submit the names and required identification detail of all personnel scheduled to enter Government facilities no less than three (3) business days in advance of the visit for security processing and approval. FEMA is authorized to collect the information requested on this form pursuant to 40 U.S.C § 13159 to protect the buildings, grounds, and property owned, occupied, or secured by the Federal Government, and the persons on the property. FEMA is requesting this information to collect and maintain records related to the Department's facility and perimeter access control, including access to DHS information technology and access to

Learn more at fema.gov June 2026 10 facilities, as well as visitor security and management. FEMA will use this information to support the Department's efforts related to protecting DHS facilities and operating the visitor management program.

3.3.2 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.4 Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.5 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

3.6 Security

Contractor access to unclassified, but Security Sensitive Information may be required under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination.

The following security requirements and clauses apply to all contractor personnel under this contract:

• HSAR 3052.204-71 Contractor Employee Access

• HSAR 3052.204-71 Contractor Employee Access ALT II

• FAR 52.204-9 Personal Identity Verification of Contractor Personnel (JAN 2011)

The Contractor shall comply with personal identity verification requirements for all personnel requiring access to government facilities and information systems.

• FAR 52.224-1 Privacy Act Notification (APR 1984) The Contractor is notified that the Privacy Act of 1974 applies to any records maintained or accessed under this contract.

• FAR 52.224-2 Privacy Act (APR 1984) The Contractor shall comply with the requirements of the Privacy Act regarding the collection, use, and safeguarding of personally identifiable information.

All contractor employees requiring access to government facilities or information systems must be processed in accordance with DHS and FEMA security procedures, including background checks and issuance of government identification badges. Contractor personnel shall wear government-issued badges above the waist and identify themselves as contractors at all times while onsite.

Contractor employees shall comply with all applicable government regulations, policies, and procedures regarding fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of DHS uniforms, and

Learn more at fema.gov June 2026 11 possession of weapons. The Contractor shall ensure employees present a professional appearance and conduct themselves in a manner that does not reflect discredit on the United States or the Department of Homeland Security.

The Government may, at its sole discretion, direct the Contractor to remove any employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract.

Contractor access to unclassified but Security Sensitive Information (SSI), Sensitive Personal Information (SPII), Law Enforcement Sensitive (LES), and For Official Use Only (FOUO) information may be required under this SOW.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination. 3.7 Period of Performance The period of performance for this purchase order one year (July 30, 2026 until July 29, 2027).

3.8 Place of Performance

The primary place of performance will be the Contractor’s facilities with frequent visits to Fema Region VI at 800 North Loop 288, Denton Texas 76209.

3.9 Hours of Operation

Contractor employees shall generally perform all work between the hours of 8:00 and 5:00pm CST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

4.0 Travel

Contractor travel shall not be required for this requirement.

4.1 Section 508 Compliance

Any SOW that includes requirements for Electronic and Information Technology (EIT) must include a Section 508 compliance section to clearly identify applicable EIT accessibility standards or exceptions from Section 508. To develop appropriate Section 508 compliance language use the Office of Accessible Systems & Technology’s DHS Accessibility Requirements Tool (DART). Based upon your specific requirements and answers to basic questions, the DART tool will generate Section 508 related language specific to your SOW that can easily be cut and pasted into your document. The DART tool can be found at:

http://dhsconnect.dhs.gov/org/comp/mgmt/cio/oast/Documents/DART1_5_2_strict.html

Additional guidance can be found by contacting the DHS Accessibility Help Desk at 202-447-0440 or by email at accessibility@hq.dhs.gov.

Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by P.L. 105-220 under Title IV (Rehabilitation Act Amendments of 1998) all Electronic and Information Technology (EIT) developed, procured, maintained and/or used under this contract shall be in compliance with the “Electronic and Information Technology Accessibility Standards” set forth by the Architectural and Transportation Barriers Compliance Board (also referred to

Learn more at fema.gov June 2026 12 as the “Access Board”) in 36 CFR Part 1194. The complete text of Section 508 Standards can be accessed at http://www.access-board.gov/ or at http://www.section508.gov.

4.2 Contractor Furnished Property

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW 2.0 and SOW 6.0. 4.3 Government Acceptance Period The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions. The COR will have 5 business days to review deliverables and make comments. The Contractor shall have 5 business days to make corrections and redeliver. All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Contractor shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

A - Solicitation/Contract Form B - Supplies or Services/Prices C - Description/Specifications D - Packaging and Marking E - Inspection and Acceptance F - Deliveries or Performance G - Contract Administration Data H - Special Contract Requirements I - Contract Clauses J - List of Documents, Exhibits and Other Attachments K - Representations, Certifications, and Other Statements of Bidders L - Instructions,Conditions, and Notices to Bidders M - Evaluation Factors for Award

A - Solicitation/Contract Form

B - Supplies or Services/Prices

C - Description/Specifications

D - Packaging and Marking

E - Inspection and Acceptance

F - Deliveries or Performance

G - Contract Administration Data

H - Special Contract Requirements

Contractor Employee Access (NOV 2025) - Alternate II (NOV 2025)

(a) Controlled Unclassified Information (CUI) is any information the Government creates or possesses, or an entity creates or possesses for or on behalf of the Government (other than classified information) that a law, regulation, or Governmentwide policy requires or permits an agency to handle using safeguarding or dissemination controls. This definition includes the following CUI categories and subcategories of information:

(1) Chemical-terrorism Vulnerability Information (CVI) as defined in 6 CFR part 27, "Chemical Facility Anti-Terrorism Standards," and as further described in supplementary guidance issued by an authorized official of the Department of Homeland Security (including the Revised Procedural Manual "Safeguarding Information Designated as Chemical-Terrorism Vulnerability Information" dated September 2008);

(2) Protected Critical Infrastructure Information (PCII) as set out in the Critical Infrastructure Information Act of 2002 (title XXII, subtitle B of the Homeland Security Act of 2002 as amended through Pub. L. 116- 283), PCII's implementing regulations (6 CFR part 29), the PCII Program Procedures Manual, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security, the PCII Program Manager, or a PCII Program Manager Designee;

(3) Sensitive Security Information (SSI) as defined in 49 CFR part 1520, "Protection of Sensitive Security Information," as amended, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security (including the Assistant Secretary for the Transportation Security Administration or designee), including Department of Homeland Security MD 11056.1, "Sensitive Security Information (SSI)" and, within the Transportation Security Administration, TSA MD 2810.1, "SSI Program";

(4) Homeland Security Agreement Information means information the Department of Homeland Security receives pursuant to an agreement with State, local, Tribal, territorial, or private sector partners that is required to be protected by that agreement. The Department receives this information in furtherance of the missions of the Department, including, but not limited to, support of the Fusion Center Initiative and activities for cyber information sharing consistent with the Cybersecurity Information Sharing Act of 2015;

(5) Homeland Security Enforcement Information means unclassified information of a sensitive nature lawfully created, possessed, or transmitted by the Department of Homeland Security in furtherance of its immigration, customs, and other civil and criminal enforcement missions, the unauthorized disclosure of which could adversely impact the mission of the Department;

(6) International Agreement Information means information the Department of Homeland Security receives that is required to be protected by an information sharing agreement or arrangement with a foreign government, an international organization of governments or any element thereof, an international or foreign public or judicial body, or an international or foreign private or non-governmental organization;

(7) Information Systems Vulnerability Information (ISVI) means:

(i) Department of Homeland Security information technology (IT) systems data revealing infrastructure used for servers, desktops, and networks; applications name, version, and release; switching, router, and gateway information; interconnections and access methods; and mission or business use/need. Examples of ISVI are systems inventories and enterprise architecture models. Information pertaining to national security systems and eligible for classification under Executive Order 13526 will be classified as appropriate; and/or

(ii) Information regarding developing or current technology, the release of which could hinder the objectives of the Department, compromise a technological advantage or countermeasure, cause a denial of service, or provide an adversary with sufficient information to clone, counterfeit, or circumvent a process or system;

(8) Operations Security Information means Department of Homeland Security information that could be collected, analyzed, and exploited by a foreign adversary to identify intentions, capabilities, operations, and vulnerabilities that threaten operational security for the missions of the Department;

(9) Personnel Security Information means information that could result in physical risk to Department of Homeland Security personnel or other individuals whom the Department is responsible for protecting;

(10) Physical Security Information means reviews or reports illustrating or disclosing facility infrastructure or security vulnerabilities related to the protection of Federal buildings, grounds, or property. For example, threat assessments, system security plans, contingency plans, risk management plans, business impact analysis studies, and certification and accreditation documentation;

(11) Privacy Information includes both Personally Identifiable Information (PII) and Sensitive Personally Identifiable Information (SPII). PII refers to information that can be used to distinguish or trace an individual's identity, either alone, or when combined with other information that is linked or linkable to a specific individual; and SPII is a subset of PII that if lost, compromised, or disclosed without authorization could result in substantial harm, embarrassment, inconvenience, or unfairness to an individual. To determine whether information is PII, DHS will perform an assessment of the specific risk that an individual can be identified using the information with other information that is linked or linkable to the individual. In performing this assessment, it is important to recognize that information that is not PII can become PII whenever additional information becomes available, in any medium or from any source, that would make it possible to identify an individual. Certain data elements are particularly sensitive and may alone present an increased risk of harm to the individual.

(i) Examples of stand-alone PII that are particularly sensitive include: Social Security numbers (SSNs), driver's license or State identification numbers, Alien Registration Numbers (A-numbers), financial account numbers, and biometric identifiers.

(ii) Multiple pieces of information may present an increased risk of harm to the individual when combined, posing an increased risk of harm to the individual. SPII may also consist of any grouping of information that contains an individual's name or other unique identifier plus one or more of the following elements:

(A) Truncated SSN (such as last 4 digits);

(B) Date of birth (month, day, and year);

(C) Citizenship or immigration status;

(D) Ethnic or religious affiliation;

(E) Sexual orientation;

(F) Criminal history;

(G) Medical information; and

(H) System authentication information, such as mother's birth name, account passwords, or personal identification numbers (PINs).

(iii) Other PII that may present an increased risk of harm to the individual depending on its context, such as a list of employees and their performance ratings or an unlisted home address or phone number. The context includes the purpose for which the PII was collected, maintained, and used. This assessment is critical because the same information in different contexts can reveal additional information about the impacted individual.

(b) Information Resources means information and related resources, such as personnel, equipment, funds, and information technology.

(c) Contractor employees working on this contract must complete such forms as may be necessary for security or other reasons, including the conduct of background investigations to determine suitability.

Completed forms shall be submitted as directed by the Contracting Officer. Upon the Contracting Officer's request, the Contractor's employees shall be fingerprinted or subject to other investigations as required. All Contractor employees requiring recurring access to government facilities or access to CUI or information resources are required to have a favorably adjudicated background investigation prior to commencing work on this contract unless this requirement is waived under departmental procedures.

(d) The Contracting Officer may require the Contractor to prohibit individuals from working on the contract if the Government deems their initial or continued employment contrary to the public interest for any reason, including, but not limited to, carelessness, insubordination, incompetence, or security concerns.

(e) Work under this contract may involve access to CUI. The Contractor shall access and use CUI only for the purpose of furnishing advice or assistance directly to the Government in support of the Government's activities, and shall not disclose, orally or in writing, CUI for any other purpose to any person unless authorized in writing by the Contracting Officer. For those Contractor employees authorized to access CUI, the Contractor shall ensure that these persons receive initial and refresher training concerning the protection and disclosure of CUI. Initial training shall be completed within 60 days of contract award and refresher training shall be completed every 2 years thereafter.

(f) The Contractor shall include this clause in all subcontracts at any tier where the subcontractor may have access to government facilities, CUI, or information resources.

(g) Each individual employed under the contract shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by a Permanent Resident Card (USCIS I-551). Any exceptions must be approved by the Department's Chief Security Officer or designee.

(h) Contractors shall identify in their proposals, the names and citizenship of all non-U.S. citizens proposed to work under the contract. Any additions or deletions of non-U.S. citizens after contract award shall also be reported to the Contracting Officer.

(End of clause)

Contractor Employee Access (NOV 2025)

(a) Controlled Unclassified Information (CUI) is any information the Government creates or possesses, or an entity creates or possesses for or on behalf of the Government (other than classified information) that a law, regulation, or Governmentwide policy requires or permits an agency to handle using safeguarding or dissemination controls. This definition includes the following CUI categories and subcategories of information:

(1) Chemical-terrorism Vulnerability Information (CVI) as defined in 6 CFR part 27, "Chemical Facility Anti-Terrorism Standards," and as further described in supplementary guidance issued by an authorized official of the Department of Homeland Security (including the Revised Procedural Manual "Safeguarding Information Designated as Chemical-Terrorism Vulnerability Information" dated September 2008);

(2) Protected Critical Infrastructure Information (PCII) as set out in the Critical Infrastructure Information Act of 2002 (title XXII, subtitle B of the Homeland Security Act of 2002 as amended through Pub. L. 116- 283), PCII's implementing regulations (6 CFR part 29), the PCII Program Procedures Manual, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security, the PCII Program Manager, or a PCII Program Manager Designee;

(3) Sensitive Security Information (SSI) as defined in 49 CFR part 1520, "Protection of Sensitive Security Information," as amended, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security (including the Assistant Secretary for the Transportation Security Administration or designee), including Department of Homeland Security MD 11056.1, "Sensitive Security Information (SSI)" and, within the Transportation Security Administration, TSA MD 2810.1, "SSI Program";

(4) Homeland Security Agreement Information means information the Department of Homeland Security receives pursuant to an agreement with State, local, Tribal, territorial, or private sector partners that is required to be protected by that agreement. The Department receives this information in furtherance of the missions of the Department, including, but not limited to, support of the Fusion Center Initiative and activities for cyber information sharing consistent with the Cybersecurity Information Sharing Act of 2015;

(5) Homeland Security Enforcement Information means unclassified information of a sensitive nature lawfully created, possessed, or transmitted by the Department of Homeland Security in furtherance of its immigration, customs, and other civil and criminal enforcement missions, the unauthorized disclosure of which could adversely impact the mission of the Department;

(6) International Agreement Information means information the Department of Homeland Security receives that is required to be protected by an information sharing agreement or arrangement with a foreign government, an international organization of governments or any element thereof, an international or foreign public or judicial body, or an international or foreign private or non-governmental organization;

(7) Information Systems Vulnerability Information (ISVI) means:

(i) Department of Homeland Security information technology (IT) systems data revealing infrastructure used for servers, desktops, and networks; applications name, version, and release; switching, router, and gateway information; interconnections and access methods; and mission or business use/need. Examples of ISVI are systems inventories and enterprise architecture models. Information pertaining to national security systems and eligible for classification under Executive Order 13526 will be classified as appropriate; and/or

(ii) Information regarding developing or current technology, the release of which could hinder the objectives of the Department, compromise a technological advantage or countermeasure, cause a denial of service, or provide an adversary with sufficient information to clone, counterfeit, or circumvent a process or system;

(8) Operations Security Information means Department of Homeland Security information that could be collected, analyzed, and exploited by a foreign adversary to identify intentions, capabilities, operations, and vulnerabilities that threaten operational security for the missions of the Department;

(9) Personnel Security Information means information that could result in physical risk to Department of Homeland Security personnel or other individuals whom the Department is responsible for protecting;

(10) Physical Security Information means reviews or reports illustrating or disclosing facility infrastructure or security vulnerabilities related to the protection of Federal buildings, grounds, or property. For example, threat assessments, system security plans, contingency plans, risk management plans, business impact analysis studies, and certification and accreditation documentation;

(11) Privacy Information includes both Personally Identifiable Information (PII) and Sensitive Personally Identifiable Information (SPII). PII refers to information that can be used to distinguish or trace an individual's identity, either alone, or when combined with other information that is linked or linkable to a specific individual; and SPII is a subset of PII that if lost, compromised, or disclosed without authorization could result in substantial harm, embarrassment, inconvenience, or unfairness to an individual. To determine whether information is PII, DHS will perform an assessment of the specific risk that an individual can be identified using the information with other information that is linked or linkable to the individual. In performing this assessment, it is important to recognize that information that is not PII can become PII whenever additional information becomes available, in any medium or from any source, that would make it possible to identify an individual. Certain data elements are particularly sensitive and may alone present an increased risk of harm to the individual.

(i) Examples of stand-alone PII that are particularly sensitive include: Social Security numbers (SSNs), driver's license or State identification numbers, Alien Registration Numbers (A-numbers), financial account numbers, and biometric identifiers.

(ii) Multiple pieces of information may present an increased risk of harm to the individual when combined, posing an increased risk of harm to the individual. SPII may also consist of any grouping of information that contains an individual's name or other unique identifier plus one or more of the following elements:

(A) Truncated SSN (such as last 4 digits);

(B) Date of birth (month, day, and year);

(C) Citizenship or immigration status;

(D) Ethnic or religious affiliation;

(E) Sexual orientation;

(F) Criminal history;

(G) Medical information; and

(H) System authentication information, such as mother's birth name, account passwords, or personal identification numbers (PINs).

(iii) Other PII that may present an increased risk of harm to the individual depending on its context, such as a list of employees and their performance ratings or an unlisted home address or phone number. The context includes the purpose for which the PII was collected, maintained, and used. This assessment is critical because the same information in different contexts can reveal additional information about the impacted individual.

(b) Information Resources means information and related resources, such as personnel, equipment, funds, and information technology.

(c) Contractor employees working on this contract must complete such forms as may be necessary for security or other reasons, including the conduct of background investigations to determine suitability.

Completed forms shall be submitted as directed by the Contracting Officer. Upon the Contracting Officer's request, the Contractor's employees shall be fingerprinted or subject to other investigations as required. All Contractor employees requiring recurring access to government facilities or access to CUI or information resources are required to have a favorably adjudicated background investigation prior to commencing work on this contract unless this requirement is waived under departmental procedures.

(d) The Contracting Officer may require the Contractor to prohibit individuals from working on the contract if the Government deems their initial or continued employment contrary to the public interest for any reason, including, but not limited to, carelessness, insubordination, incompetence, or security concerns.

(e) Work under this contract may involve access to CUI. The Contractor shall access and use CUI only for the purpose of furnishing advice or assistance directly to the Government in support of the Government's activities, and shall not disclose, orally or in writing, CUI for any other purpose to any person unless authorized in writing by the Contracting Officer. For those Contractor employees authorized to access CUI, the Contractor shall ensure that these persons receive initial and refresher training concerning the protection and disclosure of CUI. Initial training shall be completed within 60 days of contract award and refresher training shall be completed every 2 years thereafter.

(f) The Contractor shall include this clause in all subcontracts at any tier where the subcontractor may have access to government facilities, CUI, or information resources.

(End of clause)

AI Language

The Contractor will not use or deploy the use of Artificial Intelligence, as defined by 15 U.S.C. 9401(3), unless expressly authorized by the Contracting Officer.

The term 'artificial intelligence' means a machine-based system that can, for a given set of human-defined objectives, make predictions, recommendations or decisions influencing real or virtual environments.

Artificial intelligence systems use machine and human-based inputs to –

(A) perceive real and virtual environments;

(B) abstract such perceptions into models through analysis in an automated manner; and

(C) use model inference to formulate options for information or action.

I - Contract Clauses

3052.242-72 Contracting Officer's Representative. (DEC 2003)

52.204-25 DEVIATION PROHIBITION ON CONTRACTING FOR CERTAIN

TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT

(DEVIATION 20-05) (DEC 2020)

(a) Definitions. As used in this clause—

“Backhaul” means intermediate links between the core network, or backbone network, and the small subnetworks at the edge of the network (e.g., connecting cell phones/towers to the core telephone network).

Backhaul can be wireless (e.g., microwave) or wired (e.g., fiber optic, coaxial cable, Ethernet).

“Covered foreign country” means The People’s Republic of China.

“Covered telecommunications equipment or services” means–

(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);

(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);

(3) Telecommunications or video surveillance services provided by such entities or using such equipment;

or

(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.

“Critical technology” means–

(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;

(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled-

(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or

(ii) For reasons relating to regional stability or surreptitious listening;

(3) Specially designed and prepared nuclear equipment, parts and components, materials, software,…

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