FIMA 53 RFI Questions and Answers 3.18.22.docx

RFI Questions and Answers – 3/18/22

1. Does FEMA expect any issues using application(s) and its associated distributed computing framework based on microsoft.NET framework with a Microsoft SQL backend.

Answer: All applications will need to be used on FEMA systems and applications need to be approved for use and placed on the Technical Reference Model.

2. If a contractor’s application is hosted within its single data center would FEMA still have fire wall policies?

Answer: FEMA will use its own internal system for the purposes of the work for the Reinsurance Program. Contractors will need to be badged and on FEMA laptops to access.

3. What technologies does FEMA use for server communications? Are there any specific TLS security settings that ELEMENTS would need to meet?

Answer: Yes, all software will need to meet FEMA security requirements.

4. Does FEMA have any security requirements that modeling software applications need to meet?

Answer: Yes, all software will need to meet FEMA security requirements.

5. How would FEMA accommodate contractor’s technical staff to assist with software deployments and support?

Answer: Staff would need to be badged and on FEMA laptops to help with technical software deployment and support.

6. Does FEMA have any SLA requirements? What support expectations does FEMA have for modeling software vendors in terms of trouble shooting issues and turnaround response times?

Answer: No formal SLA requirements. FEMA expects responsive support.