1.2.1_P00001_Attachment 3_ SystemNames.pdf
PDF 158 KB Posted
- Attached to
- Individual Assistance Modernization
- Solicitation number
- 70FA3125I00000010
- Issued by
-
Federal Emergency Management Agency
About this file
The document is a comprehensive systems overview diagram for RTPD (Response, Transition, Prevention, and Disaster) systems, specifically detailing the workflow and interconnected technologies used in FEMA's Individual Assistance (IA) disaster response process. The diagram illustrates the end-to-end process from incident occurrence through survivor registration, damage assessment, and assistance determination, highlighting multiple integrated systems such as NEMIS-IA (National Emergency Management Information System - Individual Assistance), SOAR (Survivor Online Application & Resources Portal), HOMES (Housing Operations Management Enterprise System), and various support systems like FACT (Field Assessment and Collection Tools) and C3MP (Contact Center Capability Modernization Program).
The Virginia System Repository section of the diagram lists additional support systems including ASD/Dashboard, CARS (Call Out and Review System), FIDA (Ticketing System), and multiple inspection and tracking tools like ACE (Automated Construction Estimator) and STRK (Inspection Sustainability Tracker). The workflow demonstrates complex interactions between different technological platforms that support disaster survivor registration, damage assessment, shelter management, and assistance processing, with decision points and information flow clearly mapped out to show how different systems interact during a disaster response scenario.
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Other files
| File | Type | Posted |
|---|---|---|
| 1.2.1_P00001_Attachment 4_ FEMADex.pdf | ||
| 1.2.1_P00001_DIP RFI.pdf | ||
| 1.2.1_P00001_Attachment 2_Answers to Questions.xlsx | XLSX spreadsheet | |
| 1.2.1_Attachment 1_Appendices.pdf | ||
| 1.2.1_Attachment 2_Vendor Questions.xlsx | XLSX spreadsheet | |
| 1.2.1_DIP RFI.pdf |
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Text version
RTPD Systems Overview
DAIP/SOAR
Registration
SCENARIO:
Disaster strikes, what happens next?
NEMIS-IA
Administration
EMMIE/FAC-
TRAX
Acronyms ACE Automated Construction Estimator ASTC PB/Web Assistance Client Power Builder/Web C3MP Contact Center Capability Modernization Program DAIP Disaster Assistance Improvement Program DRC Disaster Recovery Center DRCSSI Disaster Recovery Center Site Survey Inspection EMMIE Emergency Management Mission Integrated Environment � used to support PA Grants FAC-TRAX FEMA Applicant Case Tracker � used to support PA Grants FACT Field Assessment and Collection Tools HOMES Housing Operations Management Enterprise System � used to support Direct Housing assistance IM Inspection Management JACS Joint Automated CEOI System � used for address corrections JADE Java Agent Development Framework � used to support disaster assistance business rule processing and workflow MUM Mail Utility Module NEMIS National Emergency Management Information System NEMIS-EC NEMIS-Emergency Coordination NEMIS-IA NEMIS-Individual Assistance PA Public Assistance PDA Preliminary Damage Assessment SOAR Survivor Online Application & Resources Portal SSAT Survivor Sheltering Assessment Tool TSA Transitional Sheltering Assistance VSR Virginia System Repository
Yes
NEMIS-IA:
ASTC PB/Web
HOMES
IM
JACS
JADE
MUM
TSA
Maintained in the System as Incomplete
No
NEMIS-IA
DMARTS
Assistance Requested
Preliminary Damage
Assessment
Disaster Declared
FEMA State, Territory, Tribe
Agreement System Set-up
Survivor Registration:
Call Center
DSA
Online
NEMIS-IA Auto-determination NEMIS-IA Auto-determination
NEMIS-IA
Manual
Determination
PA/IA
Assistance
Requested?
Registration Completed?
Additional Info
Requested?
Incident Occurs Decision/Status provided to
Applicant
IA
Information Uploaded to
NEMIS-IA
Yes
NEMIS-IA
Additional Info Requests Submitted:
In-person (DRC) Online (SOAR) Postal Mail (DMARTS)
Yes
C3MP
Call Center
FACT: PDA
Preliminary
Damage Assessment
NEMIS-EC:
Function Incident Management Declaration Management
RCE-IRIS
(Coming Soon)
ASD/IAPN
Application
Services Dashboard
Auto-Dialer Robo-call to spread information through calls and texts
STRK
Inspection sustainability tracker, used to track accuracy about sustainability audits contractor, stores infor about contractor to maintain quality control
CARS
Call out and
Review System Used to gather info, auto questioning and recording
IHP Helpdesk Help desk, document requests from NPSC for guidance on different situations
IMR
Inspection
Management Review
Customer Service Performance App-used to study data from systems like
NEMIS
FIDA
Ticketing System
Web Session Manager in the background, keeps track of usage
Disaster Recovery
Center Site Survey
Inspection
(DRCSSI)
Survey 123 Survivor/
Community interactions and trends
No Inspection
Requested?
Shelter Survey Assessment Tool (SSAT)
Survey Survivors
ACE
Property
Inspection
ECSS/CSAS
Used for customer satisfaction surveys
Applicant Interaction
ESF6-SS
DRC DOT
DRC Locator Survivor can use to find
DRC location
PA No
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