70CMSW24R00000008 Attachment 4 PPQ Final Version.doc
DOC document 68 KB Posted
- Attached to
- Body Armor Requirement to support ICE/OFTP
- Solicitation number
- FY2024ICEBODYARMORRFP
- Issued by
-
Immigration and Customs Enforcement
About this file
This document is an Attachment 4 - Past Performance Questionnaire for Solicitation 70CMSW24R00000008 issued by the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE) for the acquisition of NIJ Level IIIA Soft Body Armor Kits. The questionnaire requests the past performance evaluation of the prospective offeror from the customer's perspective, covering areas such as customer satisfaction, quality of service, and timeliness of performance. The adjectival ratings range from Exceptional to Unsatisfactory, with Neutral indicating no relevant past performance record. The document also contains instructions for the customer to complete the questionnaire and return it directly to the Contracting Officer by the due date of May 24, 2024. The overall rating for the offeror will be used in the source selection process for this solicitation.
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Attachment 4 Past Performance Questionnaire Solicitation 70CMSW24R00000008
CONTRACTOR-PROVIDED LETTER
REQUESTING PAST PERFORMANCE EVALUATION
Solicitation: 70CMSW24R00000008
DATE:
Company Name/Address
FAX:
PHONE:
SUBJECT:
Past Performance of
Contract No.
Mr./Ms.:
The prospective Offeror listed in Block 1 is submitting a proposal in response to a Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE) solicitation 70CMSW24R00000008 for the acquisition of NIJ Level IIIA Soft Body Armor Kits IAW ICE’s Statement of Work (SOW). You have been identified as a performance reference for the below Offeror.
As part of the proposal evaluation, I ask that you evaluate our performance under the subject contract by completing the attached questionnaire form and emailing directly to the Contract Officer, Tony Ross at Tony.Ross@ice.dhs.gov no later than Friday, May 24, 2024 at 3:00PM Eastern Standard Time (EST). Please provide rationale for the assigned ratings, particularly the ratings of exceptional or unsatisfactory. The completed form will be marked and treated as “Source Selection Information” in accordance with Federal Acquisition Regulation 3.104, Procurement Integrity, and it will not be released except to Government personnel needing the information for source selection purposes or to your Agency for comments during the source selection process.
Your cooperation and expeditious attention in this matter is greatly appreciated.
Sincerely
Title:
Company:
Name of Proposed Contractor: ____________________
Contract No.:
Name of Rater: _______________________
Phone No.: ________________
Contract Type: _______________________
Place of Performance: ________________
Performance Period: __________________
Contract Dollar Amount:
1. Adjectival Definitions:
| Adjectival Rating |
| Definition |
| Exceptional = E |
| Based on the offeror’s past performance record, performance met contractual requirements and exceeds many to the Government’s benefit. It is highly likely that the offeror will successfully perform the required effort. |
| Very Good = VG |
| Based on the offeror’s past performance record, performance met contractual requirements and exceeds some to the Government’s benefit. It is most likely that the offeror will successfully perform the required effort. |
| Satisfactory = SAT |
| Based on the offeror’s past performance record, performance met contractual requirements. It is likely that the offeror will successfully perform the required effort. |
| Marginal = M |
| Based on the offeror’s past performance record, performance did not meet some contractual requirements. It is likely that the offeror will not successfully perform all of the required effort. |
| Unsatisfactory = U |
| Based on the offeror’s past performance record, performance did not meet most contractual requirements and recovery was not accomplished in a timely manner. It is highly likely that the offeror will not successfully perform the required effort. |
| Neutral = N |
| No relevant performance record is identifiable upon which to base a meaningful performance rating. A search was unable to identify any relevant past performance information for the offeror, key personnel, or subcontractors. This is neither a negative or positive assessment. |
Please circle each of the areas below of the contractor’s past performance based on the comments provided by the customer.
2. Customer Satisfaction Commitment: To what degree was the Contractor considered responsive to and cooperative with customer personnel?
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
Narrative Summary:
3. Quality of Service: This area of the questionnaire deals with compliance of contract requirements, to include appropriateness of personnel and technical excellence.
3.a Overall compliance with contract terms and conditions:
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
3.b Effectiveness and reliability of Contractor’s Key Personnel.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
3.c Adequacy of maintaining and controlling Government equipment.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4. Timeliness of Performance: This is the area that deals with the contractor’s ability to meet milestones and delivery schedule, to include responsiveness to technical direction, completion of efforts on time including wrap-up and contract administration.
4.a Overall performance in planning, schedule, and monitoring.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.b Completion of major milestones on schedule:
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.c Responsiveness to contract changes from a contract administration perspective.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.d Responsiveness to changes in technical direction.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.e Timely completion of efforts within period of performance.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.f Responsiveness/capability to respond to urgent/short term requirements.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.g Efficiency in meeting cost targets without experiencing overruns.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.h Ability to control costs through the use of evolving technology mixed with Commercial Off-The-Shelf technologies.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.i Effectively assess impacts of changes on other associated projects, task and efforts.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.j Appropriately choose effective subcontractors and teaming partners and maintain good business relationships.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.k Ability to solve contract performance problems without extensive guidance from Government personnel.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.l Effectiveness in interfacing with Government personnel.
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
4.m Has the Contractor ever been given a cure notice, a show cause notice, suspension of progress payments, or other letters directing the correction of a performance problem?
Yes_________
No____________
If yes, please explain:
4.n Changes in contract dollars value throughout the life of the contract are/were attributable, for the most part, to:
( ) Government-issued change orders
( ) claims submitted by the Contractor
( ) other Government actions
( ) other contractor actions.
Please explain:
4.o Based on this Contractor’s overall performance, would you award this Contractor another Government contract?
Yes________
No___________
If no, please explain:
5. Overall rating for this offeror:
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
6. Any other relevant information or comments:
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