70CMSW24R00000008 Attachment 2 SOW Final Version.pdf

Department of Homeland Security (DHS) U.S. Immigration and Customs Enforcement (ICE) Office of Firearms and Tactical Programs (OFTP)

REQUIREMENT: ICE SOFT BODY ARMOR KITS

FY24 Re-Compete Statement of Work (SOW) dated 4/21/2024.

BACKGROUND:

The Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) has a requirement for highly expandable NIJ Certified Level IIIA Soft Body Armor Kits with enhanced ballistic resistance for use by DHS ICE Special Agents and Officers during the performance of their duties. Vendor shall have the ability to manufacture and provide NIJ Level IIIA Soft Body Armor Kits with enhanced ballistic resistance at the Vendor’s manufacturing facility to satisfy ICE’s requirements.

DHS ICE personnel may be involved in high threat assignments, both within the United States and overseas, where they face violent confrontations which may necessitate the use of deadly force. The protection afforded DHS ICE Special Agents and Officers by NIJ Level IIIA Soft Body Armor Kits with enhanced ballistic resistance is paramount to their survival in the execution of these required duties.

These Soft Body Armor Kits will be stored, carried, and worn in a variety of environmental conditions by law enforcement agents.

REQUIREMENT:

DHS/ICE/OFTP has a requirement for NIJ Level IIIA certified Soft Body Armor Kits with transferrable enhanced ballistic protection (with outer carrier and in concealable carrier) that protects wearers from a “Ricochet” hazard of projectiles when soft armor worn by females and males with disproportionately large chests are shot in an “as worn condition” for use by ICE Special Agents and Officers during the performance of their duties. The potential hazard occurs when armor is hit on the upper half of the front panel in the sloped angle above the breast. The upward slope of the soft armor allows the soft armor to flex into the area between the breasts without penetration.

This flex of the armor provides resistance and changes the projectiles path upward along the soft armor and into the throat area.

ICE requires Soft Body Armor Kits with the enhanced ballistic resistance standards outlined above along with an internal stiffener behind the soft armor panel to help reduce a push of the soft armor into the area between the breasts. In addition, the Kits shall include transferable ballistic protection from possible upward “Ricochet” hazard of projectiles along the front armor panel in such a way that front armor panel will have the “Ricochet” hazard protection when removed from Overt Tactical Carrier (OTC) and worn in the concealed carrier. The enhanced ballistic protection should be designed to catch any upward moving stray projectiles when struck by projectiles with angle of attacks from 32 degrees to 43 degrees in an upward direction.

KIT:

ONE (1) Level IIIA Soft Body Armor KIT consists of the following:

• Soft NIJ Certified Level IIIA Soft Body Armor Ballistic Panels (Front panel with enhanced ballistic protection and Back panel)

• Tactical Outer Garment Carrier Kit per SOW

• Concealable carrier’s kits per SOW (1) Black and (1) White

• Carrier Bag

• One (1) Ancillary Soft Kit in Ranger Green consisting of the following:

1. ONE (1) Collar Protector

2. ONE (1) Throat Protector

3. ONE (1 pair) Bicep/Deltoid Protectors

4. TWO (2) Lower Abdominal Protectors

5. TWO (2) Lower Back Protectors

6. ONE (1) Groin Protector

• Accessory Pouches consisting of:

1. ONE (1) Double P320 (side by side) 9mm handgun magazine pouch per SOW

2. ONE (1) Triple (side by side) P320 9mm handgun magazine pouch per SOW

3. ONE (1) Double (stacked) M4 magazine pouch per SOW

4. ONE (1) Radio Pouch per SOW

5. ONE (1) Handcuff pouch per SOW

6. ONE (1) Large utility pouch per SOW

7. ONE (1) Small utility pouch per SOW

8. ONE (1 pair) side ballistic plate pouches

• One (1) Stand-alone Ancillary Scalable Assaulters Plate Carrier sized to kit

TECHNICAL SPECIFICATIONS

The protection level of enhanced ballistic requirements shall be verified to meet the following minimum specifications:

• All body armor shall be certified by NIJ to have met or exceeded the Ballistic Resistance of Body Armor Standard 0101.06 for Level IIIA.

• All body armor shall be tested by a NIJ Certified Independent ballistics testing facility to meet or exceed the following enhanced ballistic resistance requirements:

• Shall prevent projectiles from a “Ricochet” off the top center of the front armor panel and then into the throat area without penetration of soft body armor panels when fired at angle of attacks from 32 degrees to 43 degrees in an upward direction.

• Top center refers to the upper center portion of the chest, specifically from the front of the breasts reward to the area between the two sternoclavicular joints at the jugular notch.

• Angle of attack refers to the angle the projectile is fired at the body armor panel. Upward angle of attack degrees refers to the angle measured from the angle utilized in the NIJ certification protocol. The upward angle is measured from the angle normal to the soft body armor when placed on a flat surface in the NIJ certification protocol.

• Shall utilize the same type, caliber, grain and velocity as used in the NIJ certification protocol.

• Shall be tested for enhanced ballistic protection in an as worn configuration using the following gelatin molds:

• Male configuration: Clear Ballistics LLC - Joe Fit Torso mold with product code 852844007635 (Clear Ballistics) https://www.clearballistics.com/shop/joe-fit-torso-mold-2/

• Female configuration: Clear Ballistics LLC - Jane Fit Torso mold with product number 852844007659 (Clear Ballistics)

• Gelatin: Great Lakes Gelatin - 250A ballistic gelatin

• All testing data, NIJ level IIIA and NIJ certified Independent ballistic testing facility, shall be submitted in response to this solicitation

• The armor panel pattern shall approximate the current NIJ sizing schematic C1 – C5.

• Soft Body Armor Kits with enhanced ballistic resistance shall be gender specific and include both “Male” designated planar (or non-structured) ballistic panels and “Female” designated non-planar (or structured) ballistic panels. A “Unisex” classification may be substituted for “Male” if the panel is non-structured or planar; however, a separate “Female” designated armor model must be included. Armor models do not need to be identical in build specifications; however, armor models are required to be of the same ballistic material construction.

• Ballistic panels are not required to be of homogeneous construction.

Hybrid vests, containing more than one type of constituent product, are acceptable as are homogeneous (one type of ballistic fabric only) vests.

• Recycled armor components are unacceptable. No armor components will have been used previously.

• Front and rear ballistic panels shall have matching serial numbers.

• Front ballistic panels shall incorporate transferable enhanced ballistic protection to prevent projectiles from creating a “ricochet” up towards neck area when shot at upward angles between 32 degrees to 43 degrees when utilized in the outer Tactical Garment and in the concealed carrier.

• Panels may be submitted which are traditional flexible soft panels;

however, ICE is allowing the submission of molded, or body formed panels for the purposes of this RFP.

• Each armor panel in the Soft Body Armor Kits shall have the required NIJ 0101.06 labeling in addition to a Scannable “QR” barcode of serial number to be used for asset tracking by DHS ICE.

• Each label will also contain the following language: “Warranty period is eight (8) years from the date of manufacture.”

https://www.clearballistics.com/shop/jane-fit-mold/

OVERT TACTICAL CARRIER

The Overt Tactical Carrier (OTC) shall be Ranger Green and constructed of a polyvinyl/nylon material to increase ballistic performance, extend durability of the carrier, and reduce overall carrier weight. OTC shall have a minimum tensile strength of 700 pounds per square inch. The OTC and cummerbund shall not have laser cut modular webbing.

OTC shall include an internal stiffener placed behind soft armor to increase load carriage performance, provide a rigid platform, reduce fatigue, and stabilize soft armor inserts to prevent soft armor panels from bunching/sagging inside carrier.

The OTC shall be sized for their corresponding ballistic panels to limit movement of the panels within the carrier.

The OTC shall be adjustable. It is a requirement that the OTC has an internal weight suspension/distribution system.

The OTC shall allow for the ballistic panels to be removed for purposes of cleaning.

The shoulder straps shall be flexible enough (i.e. articulating) so as not to interfere with the shouldering of a carbine.

The shoulder straps shall have removable Level IIIA armor inserts.

The OTC shall hold the armor securely against the user’s body.

The OTC shall accept and secure appropriately sized level III/IV ballistic rifle plates (XS – XL, tall, regular and short).

The strike face side of the OTC shall be constructed of a polyvinyl/nylon material to increase ballistic performance, extend durability of carrier and reduce overall carrier weight. OTC shall have a minimum tensile strength of 700 pounds per square inch

The material used inside the OTC shall be of such composition to aid with inhibiting the growth of odor-causing bacteria and/or be anti-microbial.

Labels, tags or markings, if present on the OTC, shall be on the inner (body) side.

OTC shall exhibit high standards of construction: consistent dyes (when applicable), no loose threads, no stitching errors, no runs or fabric imperfections.

The inner cummerbunds shall be adjustable, have elasticity and secure with hook and loop attachment. The hook portion shall face away from body, the loop portion shall face towards body closure on the front.

Outer cummerbunds shall have traditional modular webbing, have integrated NIJ certified Level IIIA armor and secure with 4” Front to Back interlocking male and female connector with a pull force of 400lbs. The proposed buckle system shall connect front to back, as to allow single handed operation, with a center lock mechanism on the front connector. The center lock mechanism shall have a single pull at the waist for quick release and ease of operation. The proposed Buckle shall be made of Polyoxymethylene (POM), consist of 1 male 4” buckle, 1 Female 4” buckle, a center lock mechanism w/pull cord as to allow single handed operation.

The vendor shall be required to produce agency specific placards for the front and back with either “HSI”, “ERO”, “ICE”, and “POLICE” (determined at time of order) in Ranger Green background with yellow letters. The vendor shall include an embroidered agency badge compliant with DHS ICE badge branding regulations to be included with each OTC. Agency placards shall be backed with hook attachment and shall be 6” (W) X 3” (H) for the front and rear placards. Agency badges shall be backed with hook attachment and be approximately 2”

(W) X 3” (H) in size. Examples and specific descriptions of identity markings and badges for each agency shall be provided to s at the pre-production meeting.

The vendor shall produce vertical agency identifiers (HSI, ERO, or ICE to be determined at time of order) that attach to vertical MOLLE attachment system points on OTC adjacent to the OTC buckle. The agency identifier will have a Ranger Green background with yellow letters that match in color and font with the agency placards.

CONCEALABLE CARRIERS

Each Armor kit shall come with (2) concealable carriers, (1) Black and (1) White, which is intended to be worn under a garment such as a dress or uniform shirt and shall be available for both concealable and BALCS cut ballistic panels.

• Each concealable carrier shall be side opening, consisting of two separate panels attached by straps. One panel shall comprise the front of the carrier, and one panel shall comprise the back of the carrier.

• Concealable carriers shall be sized specifically for their corresponding ballistic panels so as to limit movement of the panels within the carrier.

• Concealable carriers shall be adjustable both at the sides (front and back) and the shoulders (front and back).

• Carriers shall have a single, independent/removable strap (1.5” minimum width) attaching the front and back panels at each shoulder. Carriers shall have both a single, independent/removable strap (4.0” minimum width) and an alternate set of independent/removable double straps (1.5” minimum width) securing the front and back panels along each side. Both the shoulder and side straps shall have hook attachment points at both ends. Hook material shall be the same width as the strap and be of sufficient length to prevent unintentional disengagement from the corresponding loop material. Both front and back carrier panels shall have loop shoulder attachment points (1.5” minimum width, 4.0” minimum length) located on the shoulder tabs. There also shall be 6” wide loop attachment across the entire width of the front and back panel, just above the bottom edge of the panels. Strap material may be elastic, neoprene, or an alternate material that facilitates adjustability and/or comfort.

• Concealable carriers shall be constructed of a soft, thin, breathable fabric that ideally wicks moisture away from the wearer. Outer facing material and inner facing material may be different to facilitate durability while still maintaining comfort.

• The carrier should be constructed so that it is minimally visible when being worn (no obvious bulges or protrusions with the possible exception of the side overlap).

• Concealable carriers shall allow for easy removal and insertion of ballistic panels at or near the bottom of the carrier panel via a hook and loop sealed opening. The opening shall be centered and span at least ¾ of the width of the carrier panel when measured along the bottom edge.

CARRY BAG

The carry bag should be sized appropriately to contain the Soft Body Armor Kits and general accessories.

• The carry bag may have straps or handles.

• The carry bag shall be of a lightweight material, durable construction and have an opening sufficient to remove the Soft Body Armor Kits.

• The carry bag shall be black in color.

• Carry bags shall exhibit high standards of construction: consistent dyes (when applicable), no loose threads, no stitching errors, no runs, or fabric imperfections.

Level IIIA Ancillary Armor:

Ballistic accessories are intended for integrated use with the OTC; but must be separate, removable items.

Ballistic accessory panels shall exhibit the same construction, materials, layer counts, covering, attention to detail and quality as the Level IIIA ballistic panels with which they are supplied.

Ballistic accessories shall be labeled with their date of manufacture, associated vest model number, and proper orientation to the wearer (“This side toward body”). Attachment of the label shall be to the accessory outer cover, not the ballistic panel cover.

Strike face sides of ballistic accessory outer covers must be constructed of the same material as the OTC and be of the same color as the exterior strike face sides of the OTC panels. The inner faces of the ballistic accessories may be constructed of a lighter weight, solid material that is durable but nonabrasive and have a minimum denier of 400.

The items included under Soft Armor Ancillary ballistic accessories are as follows:

• One (1) collar - The collar should not interfere with the user’s comfort/movement when wearing a ballistic helmet (the procurement of which is not included in this SOW).

• One (1) throat protector (must provide the user the ability to move head in a down- looking motion without interference.)

• One (1 pair) Bicep/Deltoid protector

• One (1) lower back protector

• One (1) lower abdomen protector

• One (1) groin protector

GENERAL ACCESSORIES

General accessories shall consist of eight different pouches intended to perform various functions.

• General accessories must be constructed of the same a polyvinyl/nylon material and be of the same color as the exterior, strike face sides of the OTC.

• Hook and loop will secure all connecting straps. Connecting straps and hook and loop shall be of the same color as the accessory set.

• Accessories shall utilize a MOLLE attachment system (or equivalent).

• Accessories shall exhibit high standards of construction: consistent dyes (when applicable), no loose threads, no stitching errors, runs or fabric imperfections.

The items included under general accessories are as follows:

• One (1) double (side by side) handgun magazine pouch to hold 9mm magazines for a variety of handgun models. Agencies shall coordinate with for specific size requirements. Representative handguns are Sig Sauer P320 and Glock 17/19. Magazines must fit snugly into the pouch to prevent rattling (but not so tight as to impede retrieval) and must not allow the magazines to contact each other (noise reduction). Approximate size 3.5” X 5.0”. Magazines must be secured by means of a strap with hook and loop over the top.

• One (1) triple (side by side) handgun magazine pouch to hold 9mmmagazines for a variety of handgun models. Agencies shall coordinate with for specific size requirements. Representative handguns are Sig Sauer P320, Glock 17/19. Magazines must fit snugly into the pouch to prevent rattling (but not so tight as to impede retrieval) and must not allow the magazines to contact each other (noise reduction). Approximate size 5.0” (W) X 5.0” (L).

Magazines must be secured by means of a strap with hook and loop over the top.

• One (1) double (stacked) magazine pouch to hold M4 magazines.

Magazines must fit snugly into the pouch to prevent rattling (but not so tight as to impede retrieval). Approximate size 3.5” X 7.0.”

Magazines must be secured by means of a strap with hook and loop over the top.

• One (1) radio pouch. Approximate size is 3.5” (W) X 7.0” (L).

Radio will be secured by means of a strap with hook and loop over the top. Each agency shall provide the radio model (Motorola APX 8000 for example) that they utilize to assist in the design of the radio pouch.

• One (1) handcuff pouch, approximately 5” (L) X 3” (W) in size with a hook and loop secured cover.

• One (1) large utility pouch, approximately 9.0” (L) X 5.0” (W) X 2”

(D) in size with a hook and loop secured cover.

• One (1) small utility pouch, approximately 5.0” (L) X 5.0” (W) X 2”

(D) in size with a hook and loop secured cover.

• One (1 pair) side ballistic plate pouches. Agencies shall coordinate with for specific size requirements however sizes will generally range from 5.0” X 7.0” to 6.0” X 6.0”. Plates must fit snugly into the pouch to prevent rattling (but not so tight as to impede retrieval).

Pouch shall be top loading and have a cover as to enclose the plate.

MEASURING

Personnel receiving the Soft Body Armor Kits shall be individually measured in accordance with the ’s sizing guide for a semi-custom fit of common core sizes.

Sizing for the female Soft Body Armor Kits shall include bust and cup size for determining the appropriate size.

The use of a pre-determined sizing matrix for core sizes does not invalidate DHS ICE personnel’s ability to request adjustment of the panels under the fit warranty clause. The use of pre-determined sizing matrix for core sizes does not invalidate the responsibility to provide individually measured and properly fitting body armor for those individuals that fall outside the core sizing matrix.

The vendor shall provide two (2) representatives to measure all new agent trainees at the DHS ICE Academy in Brunswick, GA. Measuring must be in accordance with provided class schedules.

Measurements for Soft Body Armor Kits issued to field office personnel will be conducted by government personnel in accordance with the ’s sizing guide.

Shall provide electronic acknowledgement of receipt for all orders for administrative accountability purposes. This must be done through a separate document sent via electronic mail to the DHS ICE Body Armor Program Manager and include individual measurement data for each recipient.

The vendor shall provide two (2) representatives to travel to the DHS ICE Academy in Brunswick, GA to ensure Soft Body Armor Kits issued to new agent trainees fit properly. Issuance and fitting of Soft Body Armor Kits must be in accordance with provided class schedules.

The vendor may be asked to provide educational presentations to personnel who have received the Soft Body Armor Kits. The presentation shall cover specific aspects of Soft Body Armor Kits including fit, care and cleaning, capabilities and limitations of the Soft Body Armor Kits protection. Content of the presentation is subject to the approval of the DHS ICE Body Armor Program Manager.

The vendor shall provide an instructional video which addresses topics including use, proper fit, how to don and doff the Soft Body Armor Kits, care and cleaning, storage (including storage in extreme environments), capabilities and limitations. The video shall be in “Windows Media Video” format and be up loadable to a computer.

Content of the video is subject to the approval of the DHS ICE.

The vendor shall provide a printable instructional bulletin which addresses the topics listed above in section 5.9. The instructional bulletin may be in PDF format.

The vendor shall provide an instructional sizing/measurement video which specifically addresses the proper method of measuring both male and female personnel for their issued Soft Body Armor Kit. The file must be in “Windows Media Video” format and must be up loadable to a computer.

The Vendor shall provide a Soft Body Armor Kit measurement form that includes instructions for both male and female vests. The measurement form shall be in fillable PDF format. The form shall include all necessary information and measurements instructions needed to place an order. The form shall include written and pictorial instructions on how to obtain the required measurements.

The Vendor shall provide an electronic means of converting raw measurement data into the correct ballistic panel size for both front and back panels. This requirement means that raw physical data is entered into the system and the panel sizes are automatically calculated and displayed.

The Vendor shall provide electronic copies of all vest sizing patterns.

Government personnel shall have the final say on the correct fit for all supplied Soft Body Armor Kits.

WARRANTIES

The Vendor shall unconditionally warranty all Soft Armor Kits for fit, finish and comfort for a period of not less than sixty (60) days from the date of acceptance, irrespective of who performs the measuring (i.e. Vendor representative or government personnel).

ULV Armor Kits and components shall carry minimum warranties from the date of acceptance. The Vendor shall provide a statement of warranty coverage for each component listed below:

• Soft Body Armor Kits (fit, finish, and comfort) 60 days

• Ballistic panels 96 months

• Overt tactical Carrier (excluding ballistic panels) 36 months

WARRANTY CLAIMS

A written copy of the Rework/Repair Form shall be placed in each individual Soft Body Armor Kits prior to shipping so it can be easily accessed upon opening of the box.

The Rework/Repair form shall include a pre-addressed portion at the bottom for the address of the Defensive Systems Unit. Rework/Repair form shall also contain instructions to ship the armor to the Defensive Systems Unit with a description of why the armor is being returned.

The Rework/Repair Form shall have the statement “NOTICE – RECIPIENT MUST

IMMEDIATELY TRY ON THE ENCLOSED BODY ARMOR TO ENSURE

PROPER FIT”. The form shall also clearly state the sixty (60) day warranty for Fit and Finish. These messages must appear at the top of the form and be in bold, red lettering, easy to read font.

The Rework/Repair Form shall include a statement that recipients are to consult their Principal Firearms Instructor prior to contacting or shipping armor or armor related items to the Defensive Systems Unit.

The Vendor shall provide a primary designated point of contact (POC) and an alternate POC for any matters pertaining to armor supplied under the contract.

The Vendor shall, within twenty-four (24) business hours, issue a Return Merchandise Authorization number (RMA#) that will serve to track the warranty claim from start to finish. The RMA is to be retained throughout the contract term. RMA#s shall be utilized for all warranty and repair work.

Warranty claim records shall, at a minimum, include name of personnel, DHS ICE order number (BN#), division, vest serial number, description of problem, description of action taken, date of notification, current status, date of completion, return shipping date, and shipping tracking number.

Warranty items shall be given top priority. Required modifications or replacement armor must be completed and shipped within ten (10) business days of receipt of original body armor. If the timeframe cannot be met, the Vendor shall notify the COR by email with an explanation for the delay and an anticipated ship date.

Warranty claims shall be remedied at no expense to the government except for shipping item to the Vendor. Vendor will be responsible for return shipping (next day air) costs.

Soft Body Armor Kits sent back for warranty work shall not be re-serialized.

Replacement Soft Body Armor Kits produced for warranty claims shall maintain the serial number of the original Soft Body Armor Kits.

VENDOR REQUIREMENTS

Vendor shall provide proof of current liability insurance in the amount of $5,000,000 at a minimum.

Vendor shall be capable of conducting and documenting continuous in-house quality control testing to ensure performance is maintained in accordance with specifications and standards. Further, the Vendor shall conduct a failure analysis on returned body armor or component(s) which do not function as designed or exhibit signs of an obvious anomaly. Findings of the failure analysis shall be reported, in writing, to the COR concerning the diagnosis and corrective action to correct the defect, if warranted.

Vendor shall forward all invoices to the DHS ICE finance office and COR within 10 calendar days in which the supplies were delivered. All invoices are required to have a unique identifying, non-duplicating number, and reflect the ship date, BPA number, delivery order number, list of supplies, proof of delivery, DUNS number, Tax Identification Number (TIN) and Vendor point of contact information including name, address, phone number and email address.

Vendor shall not make any alterations to the Soft Body Armor Kits design, construction, or related components without prior written approval of the Contracting Officer (CO). Based on the nature of the change, the DHS ICE reserves the right to retest the Soft Body Armor Kits, prior to issuing an approval or denial. The DHS ICE reserves the right to reject and/or have replaced, at no cost, any Soft Body Armor Kits which have been altered without prior written approval.

The use of subcontractors may be approved in advance by the COR/CO.

DHS ICE and Vendor shall hold performance meetings twice a year, commencing within six (6) months of the execution of the Contract and continuing approximately every six (6) months thereafter or more often as deemed necessary by the COR or Vendor. These meetings are to discuss contract performance, assess quality control measures, address any concerns and resolve issues informally. Within the first year of performance, the Vendor shall host a performance meeting at their production facility.

Additional site visits may be scheduled, as needed.

DELIVERABLES

The following is an itemized list of all required deliverables. Copies of these items shall be packaged together and placed on electronic media for ease of dissemination.

The video and forms package shall be provided to the DHS ICE at the time an initial delivery order is placed, as well as at the request of the COR. Soft Body Armor Kits or related components will not be delivered until all deliverables have been received.

Deliverable Date to be delivered

Use/fit/wear/care video 30 Days After Contract Award

Sizing/measuring video 30 Days After Contract Award

Size measurement form .pdf file 30 Days After Contract Award

PACKING AND IDENTIFICATION

The Vendor shall possess the capability of tracking Soft Body Armor Kits sold and shipped under this contract. Upon request, the Vendor shall supply this information to the COR.

Soft Body Armor Kits shall be shipped in a sealed clear plastic bag, with a label on the exterior of the plastic bag, which lists the name of recipient, DHS ICE order number, size, and serial number. Soft Body Armor Kits shall be secured inside a sturdy cardboard box. Soft Body Armor Kits may be shipped on pallets when appropriate. Soft Body Armor Kits shipped on pallets shall be securely wrapped in plastic in a manner which protects the contents from shifting. Pallets shall be packed in a manner which enhances stacking and prevents shifting of individual items.

For security purposes, there shall be no Vendor markings, references to the contents or the name of Government personnel on the exterior of any boxes used for shipping armor, excluding shipping labels.

DELIVERY

The Vendor shall deliver body armor within the awarded delivery time identified in their IDIQ. If the awarded delivery timeframe cannot be met, the Vendor shall notify COR of the reason for the delay and anticipated delivery date.

The Vendor shall have the ability to provide expedited delivery on orders of five (5) sets or less if an emergency operational requirement occurs.

Vendor shall have the ability to remedy or replace Unused Body Armor within 10 business days (includes Soft Body Armor Kits issued to new Government trainees).

Delivery of body armor shall be FOB "Destination" within the United States and its territories.

REPORTS

Vendor shall provide the COR with an electronic report each month, within five (5) working days of the first of each month, which includes:

o Name o Individual Serial Number o Size o Date of Manufacture o Date of Warranty Expiration o Contract Number o Contract Line Number o Delivery Order Number o Total Dollar Value Shipped o Description of Defective Body Armor and remedies

QUALITY CONTROL / QUALITY ASSURANCE PROGRAM

Vendor shall maintain a Quality Control Plan (QCP) with sufficient testing measures that are applied to all Soft Body Armor Kits delivered to the Government.

Soft Body Armor Kits which fail any portion of QCP testing shall be rejected. No further attempts shall be made to correct or otherwise remediate Soft Body Armor Kits which failed quality control testing.

Soft Body Armor Kits, within 60 days of acceptance by the Government and in the original packaging, will constitute a “NEW” vest. All other vests are considered “USED” for quality assurance testing purposes by the Government.

Government may use new and used body armor for Quality Assurance (QA) testing.

QA testing will be performed by the Ballistic Facility selected by DHS ICE. The purpose of Q A testing is to ensure continued compliance with the ballistic resistance requirements specified in this RFQ. Ballistic panels shall not experience any degradation in ballistic resistance performance.

During Government testing, single failures for penetration shall result in additional testing of at least three (3) Soft Body Armor Kits from the same production lot.

During Government testing, single failures shall be treated as warranty violations a n d will require a replacement Soft Body Armor Kits.

During Government testing, failure of more than one test Soft Body Armor Kits within a lot will be treated as a warranty failure and, at the discretion of the DHS ICE, require replacement of the entire production lot by the Vendor. Failure of more than one lot shall be treated as a model failure and be reported to the CO.

The Vendor shall ensure adequate corrective action is taken, within twenty (20) business days of written notification, to prevent future repeat defects or deficiencies.

Corrective action shall include replacement of all defective or deficient Soft Body Armor Kits and submission of a failure analysis report to the COR.

SECURITY AND ACCESS CONTROL

Due to the security requirements of Government facilities, the Vendor is required to complete a SF86 (and related forms) and submit fingerprint cards for all personnel participating in on-site visits, at least thirty (30) days prior to visits. Vendor personnel, with Government clearance or interim access approval, will be allowed on Government property.

All required security forms and fingerprint cards will be provided by the COR, upon request.

All on-site visits require a minimum of 24 hours advance notice, unless an exigent circumstance exists, which will require prior COR approval.

Modifications, Change Orders, Deviations:

The contracting officer (CO) retains sole right to issue modifications and change orders. In no event shall any understanding or agreement, contract modification, change orders, or other matters in deviation from the terms of this IDIQ contract(s) between the contractor and a person other than the contracting officer be effective or binding upon the government. All such actions must be formalized by a proper contractual document executed by the contracting officer.

GOV POINTS OF CONTACT (POC):

OAQ Tony Ross, ICE Contracting Officer TBD, Contract Specialist

OFTP TBD at time of award

Information Governance and Privacy (IGP) Language

General Cybersecurity Contract Requirements

In accordance with ITAR 4.5.4.1 –Compliance with DHS Security Policy Terms and Conditions.

The following requirement should be incorporated into all acquisition documents for

CLASSIFIED REQUESTS:

Compliance with DHS Security Policy Terms and Conditions:

All hardware, software, and services provided under this task order must be compliant with DHS National Security Systems Policy Directive 4300B, Version 10.1, November 21, 2018' for NSS Collateral (Unclass, Secret or Top Secret Collateral).

In accordance with ITAR 4.5.3.1 – Compliance with DHS Security Policy Terms and Conditions.

The following requirement should be incorporated into all acquisition documents for CUI

REQUESTS:

Compliance with DHS Security Policy Terms and Conditions:

All hardware, software, and services provided under this task order must be compliant with DHS 4300A DHS Sensitive System Policy and DHS DHS Policy Directive 4300A.

In accordance with ITAR 4.5.3.4 and ITAR 4.5.4.4 – Security Review The following clause should be incorporated into ALL acquisition documents:

Security Review Terms and Conditions The Government may elect to conduct periodic reviews to ensure that the security requirements contained in this contract are being implemented and enforced. The Contractor shall afford ICE, including the organization of ICE Office of the Chief Information Officer, the Office of the Inspector General, authorized Contracting Officer Representative (COR), and other government oversight organizations, access to the Contractor's facilities, installations, operations, documentation, databases and personnel used in the performance of this contract. The Contractor will contact ICE Chief Information Security Officer to coordinate and participate in the review and inspection activity of government oversight organizations external to ICE. Access shall be provided to the extent necessary for the government to carry out a program of inspection, investigation, and audit to safeguard against threats and hazards to the integrity, availability, and confidentiality of ICE data or the function of computer system operated on behalf of ICE, and to preserve evidence of computer crime.

In accordance with ITAR 4.5.3.7 – Supply Chain Risk Management The following clause should be incorporated into ALL acquisition documents, but exclude services-only contracts:

Supply Chain Risk Management Terms and Conditions The Contractors supplying the Government hardware and software shall provide the manufacturer's name, address, state and/or domain of registration, and the Data Universal Numbering System (DUNS) number for all components comprising the hardware and software. If subcontractors or subcomponents are used, the name, address, state, and/or domain of registration and DUNs number of those suppliers must also be provided.

Subcontractors are subject to the same general requirements and standards as prime contractors. Contractors employing subcontractors shall perform due diligence to ensure that these standards are met.

The Government shall be notified when a new contractor/subcontractor/service provider is introduced to the supply chain, or when suppliers of parts or subcomponents are changed.

Contractors shall provide, implement, and maintain a Supply Chain Risk Management Plan that addresses internal and external practices and controls employed to minimize the risk posed by counterfeits and vulnerabilities in systems, components, and software.

The Plan shall describe the processes and procedures that will be followed to ensure appropriate supply chain protection of information system resources developed, processed, or used under this contract.

The Supply Chain Risk Management Plan shall address the following elements:

(i) How risks from the supply chain will be identified;

(ii) What processes and security measures will be adopted to manage these risks to the system or system components; and

(iii) How the risks and associated security measures will be updated and monitored.

The Supply Chain Risk Management Plan shall remain current through the life of the contract or period of performance. The Supply Chain Risk Management Plan shall be provided to the Contracting Officer Representative (COR/CO) 30 days post award.

The Contractor acknowledges the Government's requirement to assess the Contractors Supply Chain Risk posture. The Contractor understands and agrees that the Government retains the right to cancel or terminate the contract, if the Government determines that continuing the contract presents a risk to national security.

The Contractor shall disclose, and the Government will consider, relevant industry standard certifications, recognitions and awards, and acknowledgments.

The Contractor shall provide only new equipment unless otherwise expressly approved, in writing, by the CO. Contractors shall provide only Original Equipment Manufacturer (OEM) parts to the Government. In the event that a shipped OEM part fails, all replacement parts must be OEM parts.

The Contractor shall be excused from using new OEM (i.e. "grey market, "previously used) components only with formal Government approval. Such components shall be procured from their original source and have them shipped only from manufacturers authorized shipment points.

For software products, the contractor shall provide all OEM software updates to correct defects for the life of the product (i.e., until the “end of life"). Software updates and patches must be made available to the government for all products procured under this contract.

Contractors shall employ formal and accountable transit, storage, and delivery procedures (i.e., the possession of the component is documented at all times from initial shipping point to final destination, and every transfer of the component from one custodian to another is fully documented and accountable) for all shipments to fulfill contract obligations with the Government.

All records pertaining to the transit, storage, and delivery will be maintained and available for inspection for the lessor of the term of the contract, the period of performance, or one calendar year from the date the activity occurred.

These records must be readily available for inspection by any agent designated by the U.S. Government as having the authority to examine them.

This transit process shall minimize the number of times en route components undergo a change of custody and make use of tamper-proof or tamper-evident packaging for all shipments. The supplier, at the Government's request, shall be able to provide shipping status at any time during transit.

The Contractor is fully liable for all damage, deterioration, or losses incurred during shipping and handling, unless the damage, deterioration, or loss is due to the Government. The Contractor shall provide a packing slip which shall accompany each container or package with the information identifying the contract number, the order number, a description of the hardware/software enclosed (Manufacturer name, model number, serial number), and the customer point of contact. The contractor shall send a shipping notification to the intended government recipient or contracting officer. This shipping notification shall be sent electronically and will state the contract number, the order number, a description of the hardware/software being ship (manufacturer name, model number, serial number), initial shipper, shipping date and identifying (tracking) number.

A.5 In accordance with White House Digital Government BYODTK – Privacy Expectations

The following passage should be included in ALL acquisition documents:

Privacy Expectations Government contractor employees do not have a right, nor should they have an expectation, of privacy while using Government provided devices at any time, including accessing the Internet and using e-mail and voice communications. To the extent that employees wish that their private activities remain private, they should avoid using the Government provided device for limited personal use. By acceptance of the government provided device, employees imply their consent to disclosing and/or monitoring of device usage, including the contents of any files or information maintained or passed -through that device.

A.6 In accordance with White House Digital Government BYODTK – Mobile Information Technology Device Policy

The following passage should be included in ALL acquisition documents for Mobile devices:

Mobile Information Technology Device Usage Users who conduct official DHS ICE business on a mobile IT device must:

a) Sign the Remote Access and Mobile IT Device User Agreement Form.

b) Operate the device in compliance with this policy, all applicable federal requirements, and the DHS ICE Remote Access and Mobile Information Technology Guide.

c) Not process or access Classified information on the device.

d) Use only approved and authorized DHS ICE owned devices to physically attach to DHS ICE IT systems.

e) Store only the minimum amount, if any, of Personally Identifiable Information

(PII) and electronic Protected Health Information (ePHI) necessary to do one’s work, and immediately delete the PII or ePHI when no longer needed. Users shall receive written approval from their supervisor before accessing, processing, transmitting, or storing DHS ICE Sensitive Information such as PII or ePHI.

f) Exercise extra care to preclude the compromise, loss, or theft of the device, especially during travel.

g) Immediately contact the DHS ICE Service Desk and their immediate supervisor if the IT device is lost, stolen, damaged, destroyed, compromised, or non-functional.

h) Abide by all federal and local laws for using the device while operating a motor vehicle (e.g. users are banned from text messaging while driving federally owned vehicles, and text messaging to conduct DHS ICE business while driving non-government vehicles).

Users who are issued a DHS ICE owned mobile IT device must also:

a. Comply with DHS DHS Policy Directive 4300A Attachment Q.

b. Not disable or alter security features on the device.

c. Only use the DHS ICE owned device for official government use and limited personal use.

d. Reimburse the OCIO for any personal charges incurred that are above the established fixed cost for the Agency’s use of the device (e.g. roaming charges incurred for personal calls).

e. Be required to reimburse DHS ICE if the mobile IT device is lost, stolen, damaged or destroyed as a result of negligence, improper use, or willful action on the employee’s part and if determined by ICE.In accordance with ITAR

4.5.3.6 and ITAR 4.5.4.6 – Required Protections for DHS/ICE Systems Hosted in Non-DHS/ICE Data Centers

The following terms and conditions should be included for ALL information systems which are hosted, operated, maintained, and used on behalf of DHS/ICE at non- DHS/ICE facilities:

1) Security Authorization Terms and Conditions A Security Authorization of any infrastructure directly in support of DHS/ICE information system shall be performed as a general support system (GSS) prior to DHS/ICE occupancy to characterize the network, identify threats, identify vulnerabilities, analyze existing and planned security controls, determine likelihood of threat, analyze impact, determine risk, recommend controls, perform remediation on identified deficiencies, and document the results. The Security Authorization (SA) shall be performed in accordance with DHS/ICE Security Policy and the controls provided by the hosting provider shall be equal to or stronger than the FIPS 199 security categorization of DHS/ICE information system.

At the beginning of the contract, and upon request thereafter (generally at the deployment of a new system or renewal of a System Authority to Operate), the contractor/Cloud Service Provider (CSP) shall provide the results of an independent assessment and verification of security controls. The independent assessment and verification shall apply the same standards that DHS/ICE applies in the SA process of its information systems. Any deficiencies noted during this assessment shall be provided to the COR for entry into DHS/ICE POA&M Management Process. ICE shall use DHS' POA&M process to document planned remedial actions to address any deficiencies in information security policies, procedures, and practices, and the completion of those activities. Security deficiencies shall be corrected within the timeframes dictated by DHS/ICE POA&M Management Process. CSP procedures shall be subject to periodic, unannounced assessments by DHS/ICE officials. The documented physical aspects associated with CSP activities shall also be subject to such assessments. Inspections of CSP physical facilities will be scheduled in advance and coordinated with the provider in accordance with their facility procedures.On a periodic basis, DHS and its Components, including DHS Office of Inspector General, may choose to evaluate any or all of the security controls implemented by the contractor under these clauses. Evaluation could include, but is not limited to vulnerability scanning. The DHS and its Components reserve the right to conduct audits at their discretion. With ten working days’ notice, at the request of the Government, the CSP and reseller shall fully cooperate and facilitate in a Government-sponsored security control assessment at each location wherein DHS/ICE information is processed or stored, or information systems are developed, operated, maintained, or used on behalf of DHS/ICE, including those initiated by the Office of the Inspector General. The government may conduct a security control assessment on shorter notice (to include unannounced assessments) determined by DHS/ICE in the event of a security incident.

2) Enterprise Security Architecture Terms and Conditions The CSP shall utilize and adhere to DHS/ICE Enterprise Security Architecture in accordance with applicable laws and DHS/ICE policies to the satisfaction of

DHS/ICE COR.

3) Continuous Monitoring Terms and Conditions The CSP shall participate in the DHS/ICE Continuous Monitoring methodologies and, shall provide a Continuous Monitoring capability over their resources as required by FedRAMP. The DHS Chief Information Security Officer (CISO) issues annual updates to its Continuous Monitoring requirements via the Annual Information Security Performance Plan. At a minimum, the CSP shall adhere to all ITAR and FedRAMP continuous monitoring requirements and ensure that DHS/ICE can implement and integrate the following processes:

a) Asset Management

b) Vulnerability Management

c) Configuration Management

d) Malware Management

e) Log Integration

f) Security Information Event Management (SIEM) Integration

g) Patch Management

h) Providing near-real-time security status information to DHS/ICE SOC

Specific Protections Terms and Conditions

i) Specific protections that shall be provided by the CSP include, but are not limited to the following:

Specific Operations Terms and Conditions The Contractor shall operate a SOC to provide security for the below mentioned services. The CSP shall support regular reviews with DHS/ICE Information Security Office to coordinate and synchronize the security posture of the CSP hosting facility with that of DHS Data Centers. The SOC personnel shall provide 24x7x365 staff to monitor the network and all of its devices. The CSP staff shall also analyze the information generated by the devices for security events, respond to real-time events, correlate security device events, and perform continuous monitoring. It is recommended that the CSP staff shall also maintain a trouble ticket system in which incidents and outages are recorded. In the event of an incident, the CSP facility SOC shall adhere to the incident response plan.

4) Computer Incident Response Services Terms and Conditions The CSP shall provide Computer Incident Response Team (CIRT) services.

The CSP shall adhere to the standard Incident Reporting process as determined by the Component and is defined by a DHS/ICE-specific incident response plan that adheres to DHS/ICE policy and procedure for reporting incidents. The CSP shall conduct Incident Response Exercises to ensure all personnel are familiar with the plan. The CSP shall notify DHS/ICE SOC of any incident in accordance with the Incident Response Plan and work with DHS/ICE throughout the incident duration.

5) Network Intrusion Detection Systems (NIDS) and Monitoring Terms and Conditions The Contractor shall provide the design, configuration, implementation, and maintenance of the sensors and hardware that are…