70CDCR19R00000006_Government__Response__to__Questions.pdf

ATTACHMENT 2 RFP # 70CDCR19R00000006

UAC/FAMU Air and Ground Transportation Services

Mandatory Questions Template

Instructions:

All questions or requests for clarification related to this RFP shall be submitted using this Attachment 2 document.

Questions submitted without using the proper template will not be given consideration. This form shall be submitted electronically to UACTransportation@ice.dhs.gov no later than 10.00AM July 17, 2019.

PLEASE NOTE: Offerors are instructed to enter only one (1) question per numbered table below and maintain the formatted numbering in the left (blue) cell when adding additional questions tables.

1.

RFP /Subsection Number: Attachment 5 Wage Determinations Question: Attachment 5 Wage Determinations are not the most current. Are we to use the July 2019 versions of the Wage Determinations in lieu of Attachment 5?

ICE Response :Attachment 5 is updated to include the July 2019 WD

2.

RFP Section/Subsection Number: Attachment 2 Q&A Question: the Q&A form states all questions are due by 7/17/2019. The RFP posted on July 12, allowing bidders only 5 days to review the RFP including a weekend. Will ICE extend the Q&A period at least to allow 10 calendar days for submission of questions?

ICE Response: No. Offerors were provided with a FBO draft RFP and the opportunity to submit comments on May 14, 2019

3.

RFP Section/Subsection Number: Attachment 2 Q&A Question: Often times, the Government’s answers to questions begets more questions; will the government accept additional questions after the due date if they are based on answers provided by the government?

ICE Response : No. There will only be one round of Q&As.

mailto:UACTransportation@ice.dhs.gov

ATTACHMENT 2 RFP # 70CDCR19R00000006

4.

RFP Section/Subsection Number: Attachment 8 Deliverables List Question: On Deliverables 9 and 10, there is a note in red font to the right of the entry that says “take this out”; are we to disregard Deliverables 8 an 9?

ICE Response : Deliverables 9 and 10 are removed from the Attachment 8. See updated Attachment 8.

5.

RFP Section/Subsection Number: Attachment 4 Price Sheet Question: How were the hours for evaluation computed on the Price Sheet for the individual labor titles?

ICE Response : The hours for the evaluation were computed on historical information with adjustments for anticipated changes in work. Further, the Government used 1920 as the basis for an FTE, and the projected FTEs numbers for evaluation purposes.

(For ICE use only)

6.

RFP Section/Subsection Number: Attachment 4 Price Sheet Question: Do the hours for evaluation represent only the (for example) actual time spent from point of pickup at the UAC to point of drop off of the?

ICE Response : No, the evaluation hours equate to the total number of hours for the estimated/projected workload using 1920 as the basis for an FTE.

7.

RFP Section/Subsection Number: SF 33/Section L Question: The due date on the SF 33 Block 9 states 8/5/2019; the FBO Posting states 8/12/2019, Section L also states 8/5/2019. Which date is correct?

ICE Response: The proposal due date is extended. See revised block 11 of the SF30.

RFP Section/Subsection Number: VIII.C UAC Ratios

ATTACHMENT 2 RFP # 70CDCR19R00000006

8.

Question: Please confirm or correct the following table:

UAC’s Age Transport Specialists 1 10-17 2 6 10-17 2 7, 13, 19, 25 10-17 3, 4, 5, 6 If any UAC’s are Female 10-17 At least 1 TS is female 1-8 >5-10 2 9-15 >5-10 3 16-? >5-10 How many required?

1 5 or less 2 TS + 1 added Escort 2 5 or less 2 TS + 2 added Escorts

ICE Response: The Government agrees with the chart, if there are more than 16 UACs ages >5-10 the contractor will coordinate with COR to determine the best ratio depending the ages of the UAC.

9.

RFP Section/Subsection Number: XI.A.2 Scope Question: The RFP states contractor will provide escort from DHS facility to destination. Is the time spent by the escort team getting from its Hub to the DHS facility and then “home” from the destination billable under a combination of CLINs xxx2 and xxx9?

ICE Response: Yes. The time from Hub to DHS facility is billable, and to their Home office.

10.

Question: Will the contractor be required to pick up UACs from the point of apprehension to a DHS facility for processing?

ICE Response : No. Contractor picks up UAC from apprehending agency, not from the point of apprehension.

11.

Question: Is there a list of DHS facilities from which UAC’s may be picked up?

ICE Response: The majority of the pickups will be from DHS facility centralized processing stations in the Southwest border, or meet and greets at the airport, or any other location as authorized by the COR.

List of DHS facilities at the includes, but is not limited to the following:

ATTACHMENT 2 RFP # 70CDCR19R00000006

• Rio Grande Valley Border Patrol Sector Centralized Processing Center in McAllen, Texas

• Laredo Border Patrol Sector Centralized Processing Center in Cotulla, Texas

• Del Rio Border Patrol Sector Centralized Processing Center in Uvalde, Texas

• El Paso Border Patrol Sector Centralized Processing Center in El Paso, Texas

• El Paso Port of Entry Paso del Norte in El Paso, Texas

• Big Bend Border Patrol Sector Centralized Processing Center in Sierra Blanc, Texas

• Tucson Border Patrol Sector Centralized Processing Center in Tucson, Arizona

• Yuma Border Patrol Sector Centralized Processing Center in Yuma, Arizona

• El Centro Border Patrol Sector Centralized Processing Center in El Central, California

• San Diego Border Patrol Sector Centralized Processing Center in San Diego, California

• San Ysidro Port of Entry in San Diego, California.

*Please note that contract is not limited to only these DHS facilities or surrounding airport and will require pick up from other DHS port of entries

12.

RFP Section/Subsection Number: XI.A Scope Question: Will the contractor receive any UAC directly from Border Patrol or exclusively from ICE after processing?

ICE Response: The contractor will primarily pick up UAC from Border Patrol, but can also pick up from ICE locations as well, or any other location as authorized by COR.

13.

Question: Are there any exceptions to the 2 TS to 1 UAC ratio requirement?

ICE Response: Yes, the ratio can be increase or decrease but only with COR approval. See section VIII.C.

14.

Question: Presumably if the contractor establishes hubs in each of the cities listed in the RFP Price Sheet (i.e., McAllen, San Antonio, El Paso and Phoenix), what is the anticipated farthest one-way distance from hub to pick up point?

ATTACHMENT 2 RFP # 70CDCR19R00000006

ICE Response: There are various pick up points and will be established through workload. The anticipated farthest one-way distance is estimated to be 347 miles one-way. However, this is only an estimate and can change at any time.

15.

Question: In addition to TS time to get to the DHS facility to pick up a UAC, are the miles traveled from Hub to DHS facility billable under CLIN xxx9a/9b?

(For example, a UAC is scheduled for pickup at the BP Station in Yuma, AZ; the TS team must travel from Phoenix Hub to Yuma to retrieve the UAC, and then return to Phoenix for delivery to the Phoenix AP and further destination as ordered by ORR. Is the route and TS time billable from Phoenix to Yuma and back to Phoenix and then on to final destination?

ICE Response: Yes. The miles traveled from Hub to DHS facility are billable under CLIN xxx9a/9b

16.

Question: Can ICE identify the airports from which the contractor flights will originate? (e.g., McAllen, San Antonio, El Paso and Phoenix)

ICE Response: No. The contract flights may originate anywhere within the U.S. The majority of the airports from which contractor flights will originate include, but are not limited to the following:

• McAllen (MFE)

• Harlingen (HRL)

• Brownsville (BRO)

• San Antonio (SAT)

• Houston (IAH)

• El Paso (ELP)

• Phoenix (PHX)

• San Diego (SAN)

17.

Question: If a UAC group of 6 contains 1 in a wheel chair, and the contractor uses a wheel chair van for the 1 UAC and a regular van for the other 5, are both vehicle’s mileage and both TS crews time billable?

ICE Response: Yes. If a UAC group of 6 contains 1 in a wheel chair, and the contractor uses a wheel chair van for the 1 UAC and a regular van for the other 5, both vehicles mileage and both TS crews time are billable.

ATTACHMENT 2 RFP # 70CDCR19R00000006

18.

RFP Section/Subsection Number: XI.B.2.B.1 Notifications Question: This paragraph reads “at least 12 hours or less before the physical transfer…with the estimated time of arrival”. Should this read “at least 12 hours or more”?

ICE Response: No. The sentence is revised to read “Contractor is required to provide notice within 5 min TO no more than 12 hours from anticipated transfer of UAC.” See updated PWS.

19.

RFP Section/Subsection Number: XI.3c Question: If a UAC is placed in a hotel overnight, how many stationary guards are required?

ICE Response: The ratios under VIII.C Escort-to-UAC or FAMU Ratios apply to UACs placed in hotels overnight.

20.

Question: Under which CLIN would the cost of a hotel room be billed.

ICE Response : Offerors shall utilize CLIN xx06 for hotel/lodging cost for transportation Specialist and in certain situations (Refer to page 11 of the RFP-Temporary Staging/waiting Areas (a) (iii) .CLIN XX07 will be utilized for hotel/lodging costs for UAC and FAMU.

21.

Question: Does the stationary guard(s) at the hotel stay “in” the room with the UAC or in an adjoining room or outside the room?

ICE Response: Transportation specialist are required to remain in the same room as the UAC. Any reference to stationary guard is removed from the PWS.

ATTACHMENT 2 RFP # 70CDCR19R00000006

22.

RFP Section/Subsection Number: XI.E.2 Hub Locations Question: Is the contractor to include all 4 hubs in its initial pricing or just the Hub in McAllen?

ICE Response : Offerors shall provide pricing for the 4 hub locations.

23.

RFP Section/Subsection Number: XI.E.2 Hub Locations Question: In what city is the BP RGV Centralized Processing center located?

ICE Response : BP RGV centralized processing center is located in the city of McAllen, Texas.

24.

RFP Section/Subsection Number: Attachment 4 Price Question: Can the government add a monthly CLIN to recover Hub expenses? (Note: This would make it much easier to add in/or delete additional Hubs as necessary; there will be recurring monthly charges for facility lease and UAC supplies, etc.)

ICE Response : If additional hubs are required, offerors will have the use of the Surge CLIN xx12.

25.

RFP Section/Subsection Number: XI.E.3 Airline Escorts Question: If a UAC does not have suitable clothing for a flight, can items be purchased and reimbursed under the Incidentals for Minors CLIN?

ICE Response : Yes. Clothing can be purchased and reimbursed under CLIN 0007- Incidentals for UACs and FAMUs. See updated Pricing Sheet.

ATTACHMENT 2 RFP # 70CDCR19R00000006

26.

RFP Section/Subsection Number: Attachment 4 & Section G Question: What documentation is required to support billing for each CLIN? (There are some RFP reviewer comments in Section G that make requirements unclear such as the entry on page 50/109 that states: “This section of the RFP…” We can’t tell if changes were made pertaining to the RFP reviewer’s comments.)

ICE Response : The Offerors shall refer to G.2 (i) and (ii) for details regarding supporting documentation

27.

RFP Section/Subsection Number: Attachment 4 Question: Under what CLIN would stationary guard services (such as at a hotel) be billed?

ICE Response: Offeror should use the Per Diem CLIN for transportation specialist lodging expenses. The reference to stationary guard is removed.

28.

RFP Section/Subsection Number: Scope Question: Are contractor vehicles required to be secure configured detention vehicles per PBNDS?

ICE Response: No. Vehicles are not required to be secured configured vehicles. Family residential standards apply to this contract.

29.

Question: Why would we be transporting unrelated adult male detainees (or females for that matter) if this is a UAC/FAMU transport contract?

ICE Response: ICE will not be transporting single adult male or single adult female, but unrelated adults as family member individuals traveling with UAC will be separated during transport. See updated PWS

ATTACHMENT 2 RFP # 70CDCR19R00000006

30.

Question: To what locations, if required, would non-related adults be transported?

ICE Response: The contractor shall transport unrelated adults such as family members to Family Residential Center in Texas and Philadelphia

31.

Question: Why would non-related adults not be transported under existing transportation contracts such as the SNA AOR contract?

ICE Response: This requirement is for the UAC and Family Units. A group of family units could pass for unrelated adults

32.

RFP Section/Subsection Number: Scope E.4.J.i Vehicle Operation Question: This bullet says “There must be drivers and opposite gender maintained”, is it meant to read “same gender”?

ICE Response: There must always be two drivers, with at least one of the same gender as the UAC/FAMU, assigned to the trip.

33.

Question: On the Proposed Price Tab, cell I-20 appears to sum up I-6 through I-19; why does it not sum up I-5 through I-19? (Same issue with Option Years)

ICE Response: Yes, Attachment 4 worksheet is updated to include additional cells.

ATTACHMENT 2 RFP # 70CDCR19R00000006

34.

Question: On the Proposed Price Tab Cell I-4 (Set Up) does not add into I-20 Total cost for base year;

should it add in?

ICE Response: Yes, Attachment 4 worksheet is updated to include the cell.

35.

RFP Section/Subsection Number: SCOPE E.5 Air Transport Question: Are the return legs of flights for the TS’s billable under the air transport hours CLINs?

ICE Response . Yes. The return legs of flights for the TS’s are billable under the air transport hours CLINs xx02.

36.

RFP Section/Subsection Number: SCOPE F Question: This section states 3 meals will be provided daily to UAC/FAMU’s. Is there a cos limitation broken out by meal (such as breakfast, lunch, dinner) for these meals?

ICE Response: The cost for each meal must be reasonable and shall meet minimum daily requirements as recommended by the United States Department of Agriculture . Currently the cost per meal in the United States is estimated at $11.00 per meal.

37.

Question: For meals served at the contractor’s hub, are take-out restaurant orders acceptable if desired by the UAC/FAMU’s?

ICE Response : Yes, as long as it meets the minimum daily requirements by the United States Department of Agriculture and the cost of each meal is reasonable.

ATTACHMENT 2 RFP # 70CDCR19R00000006

38.

Question: During ground transport, can the van go through a drive-through restaurant to obtain either snacks or meals for UAC/FAMU’s?

ICE Response: No. The contractor shall carry a supply of food and snacks in the vehicle before starting a trip.

39.

Question: Are “lunchables” acceptable for sack lunches? (such as two issued to each passenger, appropriate by age)

ICE Response. Yes. launchable is an option only for 5 years of age and under, and they may be offered other food as well. It should meet minimum daily requirements by the US Dept of Agriculture

40.

RFP Section/Subsection Number: SCOPE G Question: Are all clothing items purchased for UAC/FAMU’s reimbursable under the Incidentals for Minors CLIN?

ICE Response: Yes. All clothing items purchased for UAC/FAMU’s are reimbursable under the Incidentals for UAC and FAMU CLIN xx07. See updated pricing Sheet.

41.

RFP Section/Subsection Number: SCOPE G Question: Is COR pre-approval necessary for the purchase of clothing items for UAC/FAMUs?

ICE Response: No. COR pre-approval is not necessary for the purchase of clothing items for UAC/FAMUs

ATTACHMENT 2 RFP # 70CDCR19R00000006

42.

RFP Section/Subsection Number: SCOPE I.1.G.i Question: This subparagraph is difficult to interpret as written; can ICE restate this paragraph and its meaning more clearly?

i. C-site Office in location that allows the meeting the response time in the area of McAllen, Texas in driving distance to RGV Border Patrol Sectors Centralize Processing Center will require a command center or dispatch with Travel Analysts and Travel Analysts Supervisor(s). With activity of the UAC and FAMU and approval of the COR, the number of Travel Analysts and any other personnel can increase depending on the workload.

ICE Response: See updated PWS

43.

Question: Referencing I.1.G.i on page 21/109, since this is a time and materials contract, if staffing levels at the contractor’s hub are required to be increased, will the contractor be allowed a price increase?

ICE Response: No. The Government seeks fully loaded hourly rate which includes wage, overhead, G&A expenses and profit for each labor category. The Government will pay for actual hours worked times the hourly rate for each labor category.

44.

Question: By establishing a CLIN for contractor overhead, contract modifications for increased scope can be readily added or deleted by increasing or decreasing the monthly rate charged; will ICE add a CLIN for monthly overhead (Hub Expense) since CLIN xx11 only covers labor and not overhead for such things as additional furnishings and such needed if more staff are added?

ICE Response- Offerors should note that fixed hourly rates include wages, overhead, general and administrative expenses, and profit for each category of labor

45.

RFP Section/Subsection Number: SCOPE K Question: How is the contractor reimbursed for medications provided to UAC/FAMU’s if they have prescriptions but not medications?

ATTACHMENT 2 RFP # 70CDCR19R00000006

ICE Response :The contractor shall be reimbursed for medications for UAC/FAMU under CLIN incidentals for UAC and FAMUONLY if the contractor takes them to urgent care and a prescription is given to UAC/FAMU.

46.

RFP Section/Subsection Number: SCOPE K.2.k Question: Are TS’s authorized to use epi-pens in emergencies?

ICE Response: Yes. TS’s are trained during the first aid class on the use of epi pens, and may be authorized to use in the event of an emergency.

47.

RFP Section/Subsection Number: SCOPE XII Key Personnel Question: It appears that all key personnel must have a minimum of a bachelor’s degree or an associates’ degree and appropriate experience in order to be hired for a key personnel position. The requirement for an actual associate’s degree could eliminate a great number of highly experienced detention/corrections staff who never pursued a college degree but are non-the-less more than qualified for the specific job requirements. In most ICE RFP’s “demonstration of a career path” that meets the job requirements is listed as an alternative. Will ICE consider adding that language to this RFP?

ICE Response: The government has revised the job requirements for key personnel. Please see updated PWS

48.

RFP Section/Subsection Number: SCOPE XII Non-Key Personnel

Question:

ICE Response

RFP Section/Subsection Number: SCOPE XII.L.1 Training

ATTACHMENT 2 RFP # 70CDCR19R00000006

49.

Question: Can ICE quantify the number of hours of training required to complete the initial training listed in paragraph XII.L.1 on page 37/109?

ICE Response: The offeror shall utilize 16 hours for initial training under SCOPE XII.L.1 and L.4 for all the labor categories. Management staff ( excluding administrative staff ) will have 24 hours of additional training.

50.

RFP Section/Subsection Number: SCOPE XII.L.1 Training

Question: What topics and number of hours of training is required for quarterly and annual training?

ICE Response: Training under SCOPE XII.L.1 and L.4 or the updated version of the same training

51.

RFP Section/Subsection Number: SCOPE XII.L.1 Training/Attachment 4

Question:

There is no Trainer/Training Officer position listed on the labor tab of Attachment 4. Can this position be added to Attachment 4 by the contractor or will ICE add it?

ICE Response: The position is added. See updated PWS and Attachment 4.

52.

RFP Section/Subsection Number: SCOPE XII L.11.b

Question: This section states that managers/TS receive 16 hours of training covering the topics in XII.L.1;

is that the quantity of hours required for the initial training?

ICE Response : Yes. The quantity of hours required for the initial training for managers/TS/ administrative staff is 16 hours covering the topics in XII.L.1 and L.4

ATTACHMENT 2 RFP # 70CDCR19R00000006

53.

Question: An analysis of Attachment 4 Labor tabs indicates that each Management position is calculated at 1920 hours (which presumably are productive hours). Assuming that 2,080 was used as the standard work year, then 160 hours would be the number of overhead hours subtracted to get the 1920. Although not SCA positions, but using the WD for calculation purposes, 80 hours vacation, 56 hours of sick leave would leave 24 hours for quarterly and annual training. Is 24 hours the sum total of all quarterly and annual training required?

ICE Response : Please refer to response to Q52. The hours provided on the pricing sheet are for evaluation purposes only. The offerors shall bill for actual hours worked including training time.

54.

RFP Section/Subsection Number: Part 3 Workload

Question: As staffing levels increase, how is the contractor going to recover costs associated with hiring staff, increasing its vehicle fleet, etc.; will a contract modification be issued to authorize and fund staff increases?

ICE Response : – The offeror will utilize the Surge CLIN on approval by the contracting officer

55.

Question: Since this part states there are current staff, is this a new requirement for a re-compete?

ICE Response: Yes. This requirement is for a re-compete.

ATTACHMENT 2 RFP # 70CDCR19R00000006

56.

Question: If this is a re-compete, in order to calculate pricing for vacation hours accurately (which are based on contract longevity per the Wage Determination), a name redacted seniority list is required; will ICE provide the required list?

ICE Response: No. The offeror is required to use the pricing sheet estimated hours based on historical data.

57.

RFP Section/Subsection Number: General

Question: Who is the current contractor for this requirement?

ICE Response: MVM Inc.

58.

Question: What is ICE’s internal estimate for this contract’s value?

ICE Response: The IGCE is an internal document and is not shared with industry.

59.

Question: Do incumbent employees working on the current contract require any additional training to transition to the new contract?

ICE Response: No. Incumbent employees require initial training by the awardee, and may only require quarterly training based on experience and knowledge of the requirement.

ATTACHMENT 2 RFP # 70CDCR19R00000006

60.

Question: Is the current contractor providing these services at all 4 hub sites listed in the RFP?

ICE Response. Yes. The current contractor is providing the services at all 4 hubs.

61.

RFP Section/Subsection Number: Section L.4

Question The subcontracting plan appears in Volume I and Volume IV; please clarify which volume requires the subcontracting plan.

ICE Response. The Subcontracting plan and the Participation Plan are two different documents. The Subcontracting Plan is a requirement for large businesses and should be included under Volume 1. The Participation Plan is a requirement under Volume IV and applies to both large and small businesses

62.

RFP Section/Subsection Number: Section L.5

Question The paragraph mentions “security officer” as part of a list company contacts; please clarify this point of contact.

ICE Response: The Security officer is the individual that will work with the government to provide the background/clearance information and assist with security clearance issues.

ATTACHMENT 2 RFP # 70CDCR19R00000006

63.

Since exact daily mission requirements are unknown, and the contractor must maintain a certain level of staffing on a daily basis to respond to requirements, and in order to retain staff through provision of full-time working hours, will the government reimburse the contractor through the TS hours CLIN for scheduled daily staffing even if no escort trips are performed by some of the scheduled staff?

ICE Response: If no escort trips were performed, the Government will reimburse the contractor for any hours reasonably scheduled to work.

64.

Question Do any Collective Bargaining Agreements apply to this contract?

ICE Response : No. Collective Bargaining Agreements do not apply to this requirement

65.

RFP Section/Subsection Number: L.6 (Pg 96 of 109( Section 3, bullet 2 Question: Will the Government please clarify the instruction for managing subcontractors in 1st and 2nd bullets of Section 3, Management Plan?

(i.e., It appears last sentence of 2nd bullet might be misaligned.

Note - Evaluation of managing subcontractors in M seems OK.)

ICE Response: The government has revised the bullet points. Please refer to updated RFP.

66.

RFP Section/Subsection Number: L.6, (Pg 95 of 109), Section 1, Question: Will the Government please clarify if discussion of PWS tasks includes or excludes explanation of PRS?

(i.e., we are unsure if the Government wants offerors to include PRS in the discussion along with PWS or not.)

ICE Response: Yes PRS factors are included in the PWS, and the PRS is exhibit A under QASP.

RFP /Subsection Number: VIII;C;1:c;v

ATTACHMENT 2 RFP # 70CDCR19R00000006

67.

Question: Can the Government please clarify the number of TS’ required to transport UAC’s under the age of 5? The language in the RFP seems to imply that the requirement is for two (2) TS’ +1 other for a total of three(3) TS’?

ICE Response: That is Correct, and that is the requirement for UAC under age 5. There will always be two TS additional TS depending the age of the minor.

68.

RFP Section/Subsection Number: XI Scope;3;A Question: Can the Government please clarify where contractor staging areas are required?

ICE Response: The contractor shall have a staging/waiting room at every site office.

69.

RFP Section/Subsection Number: XI Scope;3;A;III Question: If a UAC or FU is placed in a hotel room, where are the TS’ escorting them stationed? Would they be inside the room or outside? If the hotel stay occurs during a flight escort, is the contractor responsible for providing a relief TS or can one TS guard the UAC’s/FU’s while the other rests?

ICE Response: For safety and security reasons, The TS’s shall be inside the room with the UAC or FAMU.

If a relief TS is applicable, the contractor’s approach to relief is dependent on the specific situation.

70.

RFP Section/Subsection Number: XI Scope; 2(hubs/site office);A Question: Can the Government please clarify their reference to supporting “East and West Coast DHS Offices?” Does the reference imply East and West on a National scale or on a State by State scale?

ICE Response: East and West Coast implies on a National Scale and includes U.S territories.

RFP Section/Subsection Number: XI Scope; J (Emergency Plans)

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71.

Question: Can the Government clarify which facilities the Contractor is responsible for evacuating in the event of severe weather or other emergency? In addition, when will the Government identify the destination of the UAC’s/FU’s evacuated in the event of evacuation?

ICE Response: Yes. In case of an emergency, the location affected will be evaluated and a plan or a directive will be sent out to the contractor by the COR on relocation of the UACs and FAMUs.

72.

RFP Section/Subsection Number: XI Scope; K; 2(medication) Question: The Government states “The TS should not administer medications.” How do UAC’s and TS’ that have medications take them during a transport? Are they trusted to take them on their own?

ICE Response: The TS’ will follow the prescription order by the doctor and assist in administering the medication, and must be logged and notify the COR.

73.

RFP Section/Subsection Number: XII A (General Requirements) Question: Is there a requirement for Contractor personnel to obtain a clearance through PSU or is the clearance only performed and granted by the Contractor?

ICE Response: The contractor personnel are required to obtain clearances go through PSU.

74.

RFP Section/Subsection Number: XII A; 2 (Program Manager) Question: Will the Government identify the preferred work site for the Project Manager?

ICE Response: No. The offeror shall propose the preferred work site for the project manager.

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75.

RFP Section/Subsection Number: XII D; Travel Analysts Question: The provided Wage Determination lists a “Travel Clerk.” Is their a specific requirement for a “Travel Analyst” and will the Government provide a detailed description of the TA’s job duties so Contractors can accurately predict wages?

ICE Response: Offerors should refer to section XII. Contractor Personnel, for job description. Travel analyst position is not covered under SCA.

76.

RFP Section/Subsection Number: XII J; 3; (Credentials) Question: This section refers to Government issued ID’s. Will the Contractor employees need PIV cards?

ICE Response: Yes. All contractor employees shall be require to obtain PIV cards for identification purposes, after background checks are approved

77.

RFP Section/Subsection Number:

2.b Notifications (ii)

Question: Requirement Use of the contractor’s staging/satellite office space will be limited to 12 hours or less, and allow for ready access to food, water, clean clothes, hygiene products, and comfortable furniture. Staging/satellite space is only intended to house minors for short periods of time and to assist with avoiding long waits in public areas such as airports, when possible.

Question: Can employee training be conducted within a segregated area within the contractor staging/satellite office?

ICE Response : Yes. Employee training may be conducted within a segregated area within the contractor staging/satellite office

78.

L.9.1 Basis of Estimates (BOEs) (A)

Department of Labor (DOL) Wage Determination (WD) A. Employees under this contract must be paid not less than the monetary wages, and must be furnished fringe benefits, which the Secretary of Labor has determined to be prevailing in the locality for the classification in which the employee is working or the wage rates and fringe benefits (including any accrued or prospective wage rates and fringe benefits) contained in a predecessor contractor’s Collective Bargaining Agreement (CBA). CBA’s apply to employees who worked on the predecessor contract and were paid in accordance with

ATTACHMENT 2 RFP # 70CDCR19R00000006

the wage and required are outlined in the Department of Labor (DOL) Service Contract Act (SCA) wage determinations). Offerors must comply in accordance with the Service Contract Labor Standards statute.

Question: Please advise as to the locations in which a Collective bargaining Agreement was in place.

ICE Response : The sentence has been revised. There are no Collective bargaining agreements in place for this requirement.

79.

RFP Section/Subsection Number: I. Background

Question:

Does the percentage of ground transportation include travel to departure airport and travel from destination airport to ORR shelter?

ICE Response: Yes. Percentage of ground transportation include travel to departure airport and travel from destination airport to ORR shelter

80.

RFP Section/Subsection Number:

VI. ICE’s Commitment to the Best Interests of Children

Question:

Personnel shall have knowledge and experience in the transportation of individual children with special needs.

Children with special needs may require a transportation method that is time-saving and direct and provides for appropriate accompanying medical or mental health care.

Question: Does the government anticipate that each ground transport would include an appropriate medical care provider?

ICE Response: No. The government does not anticipate that each ground transport would include an appropriate medical care provider.

81.

1. Special Populations

1. Transportation/Travel with Regard to Health

Question:

a. UAC or FAMU’s who have serious physical or mental health issues or have had exposure to a communicable disease shall not be transferred or moved until they have been medically cleared by a health care professional.

Question: Will UAC and Family Units undergo a medical screening or behavioral screening to determine whether they are cleared to travel before being transported by the contractor?

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Who is responsible for providing the medical clearance by a health care professional?

ICE Response. Yes. The medical screenings/behavioral screenings are performed by CBP.

82.

1. Background B. Need

Question:

12. Limited stationary guard services to accommodate for trip disruptions due to inclement weather, faulty equipment, transport disruptions, or other exigent circumstances.

Question: Please describe the difference in duties and responsibilities between a transportation specialist and a stationary guard with regard to escorting and ensuring the wellbeing of the UAC or family unit.

ICE Response: The guard/unarmed escort is synonymous with transportation specialist. Any reference to stationary guard is removed.

83.

L.6 Volume II Technical (shall not exceed 40 pages) Section 1: Technical Approach

Question:

The Offeror shall provide its technical approach to feasibly meet or exceed the guard and transportation Services requirements as specified in the PWS. The technical approach shall provide a clear and full understanding of all elements of the technical requirements.

Question: Please clarify the reference to “guard” in this section in relation to Transportation Specialists

ICE Response: The sentence is revised to read “The Offeror shall provide its technical approach to feasibly meet or exceed the unarmed escort, and transportation Services requirements as specified in the PWS.”

The guard/unarmed escort is synonymous with transportation specialist.

84.

RFP Section/Subsection Number: Section 4: Transition Plan

Question:

Each Offeror shall submit a Transition Plan that demonstrates its ability and readiness to complete the mobilization tasks required before full contract performance (i.e. ready to assume all guard and transportation duties to the standards specified in this solicitation) begins.

Question: Please clarify the reference to “guard” in this section in relation to Transportation Specialists

ICE Response: See response to Q.82

ATTACHMENT 2 RFP # 70CDCR19R00000006

85.

VI. ICE’s Commitment to the Best Interests of Children B. Non-Secure Transportation

Question: Under this contract, UAC & FAMU being transported for placement in ORR shelters or FRCs shall be escorted by unarmed Contractor escorts.

Question: Please confirm that the labor category “Contractor escorts” is the same as Transportation Specialists

ICE Response: Yes. See response to Q.82

86.

B. Transferring of Physical Custody

1. UAC Custody Transfer Stipulations

Question: Medical concerns are present, and CBP or ICE has not provided appropriate documentation of the UAC’s fitness for travel. Contractor will notify the COR to continue with the travel or not.

Question: Please advise as to the appropriate fitness for travel documentation required.

ICE Response: CBP provides a medical clearance. In the case of emergency and/or time constraints, the contractor may be required to transport the UAC/FAMU without medical clearance. This will on be on rare occasions and only after coordination/and approval from the COR. CBP is still be required to provide medical clearance documentation after the transport.

87.

RFP Section/Subsection Number: c. UAC/ FAMU Preparation

Question: i. The Contractor will make sure the UAC and FAMU are fit for transportation with access to shower facilities, hygiene kits and clothing. The Contractor is required to procure all additional hygiene kits, lunches, or other necessary goods for the UACs and FAMUs;

Question: Please confirm that the contractor is to provide shower facilities at each C-Site staging area and the criteria for when showers are to be provided.

ICE Response: Shower facility are not required to be located at the C-site stating area. However, the contractor must be able to provide or have access to a shower if the UAC is not showered by CBP.

RFP Section/Subsection Number: 1. Temporary Staging/ Waiting Areas

ATTACHMENT 2 RFP # 70CDCR19R00000006

88.

Question: iii. In some situations, such as flight delays, cancellations, etc., the time the Contractor maintains custody of the UAC or family units may be extended. In limited cases, overnight housing may be required. Use of the contractor’s staging/waiting area in satellite office space will be limited to 12 hours or less, and allow for ready access to food, water, clean clothes, hygiene products, and comfortable furniture. Staging/waiting area in satellite space is only intended to house minors or family groups for short periods of time and to assist with avoiding long waits in public areas such as airports, when possible.

Question: Please confirm that the contractor is to provide shower facilities at each C-Site staging area and the criteria for when showers are to be provided.

ICE Response: Please see response to Q.87

89.

I. Office Sites

1. Contractor Office Sites (C-Sites)

Question: d. The office should have a waiting area and restrooms and the contractor shall have access to shower facilities.

Question: Please confirm that the contractor is to provide shower facilities at each C-Site staging area and the criteria for when showers are to be provided.

ICE Response: Please see response to Q.87

90.

RFP Section/Subsection Number: PRELIMINARY DETERMINATION Attachment 9 – Page 1 of 4

Question: ICE will exercise full control over granting, denying, withholding or terminating unescorted government facility and/or sensitive Government information access for contractor employees, based upon the results of a Fitness screening process. ICE may, as it deems appropriate, authorize and make a favorable expedited preliminary Fitness determination based on preliminary security checks. The preliminary Fitness determination will allow the contractor employee to commence work temporarily prior to the completion of a Full Field Background Investigation.

Question: Please advise as to the anticipated time frame in which to receive a preliminary Fitness determination.

Please advise whether candidates may begin training after COR approval but prior to receipt of a preliminary Fitness determination.

ICE Response: This time frame depends on PSU workload and applicants response to PSU. It has been taking approximately 6 weeks to obtain a preliminary Fitness determination.

Hours used for training prior to a preliminary fitness determination are billable to the contract, so long as the hours are used towards the 16 hours of initial training required.

RFP Section/Subsection Number: Background Investigation

ATTACHMENT 2 RFP # 70CDCR19R00000006

91.

Attachment 9 – page 1of 4

1. Question: Standard Form 85P (Standard Form 85PS (With supplement to 85P required for armed positions)), “Questionnaire for Public Trust Positions” Form completed on-line and archived by the contractor employee in their OPM e-QIP account.

Question: Will the Office of Professional Responsibility and Personnel Security Unit (OPR-OSU) establish eQip rights for the contractor to initiate, review, and submit eQip’s

ICE Response: Yes. The Office of Professional Responsibility and Personnel Security Unit (OPR-OSU) will establish eQip rights for the contractor to initiate, review, and submit eQip’s

92.

RFP Section/Subsection Number: L.6 (Pg 96 of 109( Section 3, bullet 2 Question: Question: Will the Government please clarify the instruction for managing subcontractors in 1st and 2nd bullets of Section 3, Management Plan?

(i.e., It appears last sentence of 2nd bullet might be misaligned.

Note - Evaluation of managing subcontractors in M seems OK.)

ICE Response: Please see response to Q.65

93.

RFP Section/Subsection Number: L.6, (Pg 95 of 109), Section 1, Question: Question: Will the Government please clarify if discussion of PWS tasks includes or excludes explanation of PRS?

(i.e., we are unsure if the Government wants offerors to include PRS in the discussion along with PWS or not.)

ICE Response: Please see response to Q.66

94.

RFP Section/Subsection Number: Page 45; Part 3; Estimated Workload Question: The transportation Coordinator for McAllen, Texas is listed twice with two different estimates of staffing. What is correct number currently and projected for this position?

ICE Response: The requirement for the Transportation Coordinator is estimated at (4) for McCallen, TX.

There is a space missing after Phoenix that starts the requirement for Administrative Support at McAllen.

See revised RFP/PWS.

RFP Section/Subsection Number: Page 37; Section L; Training

ATTACHMENT 2 RFP # 70CDCR19R00000006

95.

Question: Are any of the training requirements in this section billable under the T&M CLINs and if so, which sections?

ICE Response: Yes. CLIN xx02 or xx09 for transportation Specialist and CLIN xx10 for other labor categories.

96.

RFP Section/Subsection Number: Page 39; Section L.13; Removal/Appeal Process Training

Question: What are the required hours for this training and will this be billable under the T&M portion or should all bidders include these hours in the hourly rate buildup for each respective labor category?

ICE Response: The removal/appeal process training is not needed and is removed from PWS. See Updated

PWS.

97.

RFP Section/Subsection Number: Page 102; Section L.9.1; Department of Labor (DOL) Wage Determinations (WD) or (CBA)

Question:

Are there currently any applicable Collective Bargaining in affect for this effort and if so, will they be provided to all bidders or will price adjustments be allowed after award based on their impact?

ICE Response. Please see response to Q.67

98.

1) Page 101; Section L.9.1; Basis of

Estimates (BOE)

Question: Are contractors allowed to provide supporting excel documentation spreadsheets to show the buildup of the rates and other factors linked to the required Attachment 4 excel pricing sheet along with their narrative?

ICE Response :Yes, see updated L.9.1 -Basis of Estimates .

ATTACHMENT 2 RFP # 70CDCR19R00000006

99.

RFP Section/Subsection Number: Attachment 4 – Pricing Sheet Question: Can the Government please confirm that the plug values on rows 7 and 8 are not also to be considered as ceiling rates?

ICE Response: The cost for airline and charter flights is unknown and is reimbursable. The figures in the templates have been included as the government’s best estimate based on historical information. It is not an NTE for the contract. However, the government will issue task orders with an NTE. See also Q 111

100.

RFP Section/Subsection Number: RFP Page 27 Question: In the uncommon event the unarmed escorts have to Use Restraints, what authority would they be under as guidance?

ICE Response: Guidance on the use of restraints will be provided by the COR/ACOR. .

101.

RFP /Subsection Number: XI. Scope, K. Medical Issues and Medication Question: Will any medical services fall under the Federal Torts Claims Act?

ICE Response: NO. Medical services will not fall under the Federal Torts Claims Act

102.

RFP Section/Subsection Number: XI. Scope, K. Medical Issues and Medication Question: Are there required medical supplies for transport vehicles?

ATTACHMENT 2 RFP # 70CDCR19R00000006

ICE Response: Required medical supplies include First aid kit and thermometer.

103.

Question: Are there required health training for contractor transport, security or other personnel?

ICE Response: Training requirements are for a CPR, Epi Pen and First Aid training.

104.

Question: Will contractor have access to existing medical records?

ICE Response: No. However, the contractor may have access to the medical records when the contract takes the UAC or FAMU to urgent care.

105.

RFP Section/Subsection Number: Cover Sheet/SF33 Question: The solicitation identifies the work under NAICS Code: 561 -- Administrative and Support Services/561612 -- Security Guards and Patrol Services, which has a size standard of $20.5M. The contract is currently not identified as a Small Business set-aside, but it also has a size standard of $20.5M. There is a small business requirement for 25% participation in the overall contract, so we are not clear if this is a Full & Open contract on the eligibility of businesses as the Prime contractor.

Please clarify.

ICE Response: This is a full and open competition. The requirement is for 7% small business participation as stated in section L.8.

106.

Question:

CLIN Numbering. The CLIN numbering throughout Attachment 4 is inconsistent. We assume that the numbering in the “Proposed Price” sheet is correct. Based on this:

• In the “Labor Rates” sheet, CLIN x001 should be x002, x008 should be x009, and x010 should be x011

• In the “Ground Transportation” sheet, CLIN x009 should be x010

ATTACHMENT 2 RFP # 70CDCR19R00000006

• In the CLIN description sheet, CLIN numbers should be corrected to align with the “Proposed Price” sheet.

Our remaining CLIN questions are based on the CLIN numbering in the “Proposed Price” sheet.

ICE Response: The CLINs have been corrected. Please refer to updated Pricing Sheet

107.

Question:

Transportation Specialist Pricing. In the “Labor Rates” worksheet, the formulas for CLINs x002 and x009 do not permit escalation to be applied to the Transportation Specialist labor rates. This assumes that the only cost in this CLIN is the direct labor cost of the wage determined Transportation Specialist.

However, the instructions in the “CLIN Description” tab indicate that “Vendor may include other labor categories that support air transportation specialist during travel.” Further, proposed fixed labor rates may include costs not subject to price adjustments (e.g. office costs, project equipment, overhead) that a vendor may desire to escalate. Finally, vendors may elect to compensate Transportation Specialists at rates that exceed the WD minimums and would then need to apply escalation to those pay rates as well.

Accordingly, we recommend that vendors be permitted to include an escalation factor for CLINs x002, x002a, x009, and x009a that may different than the Proposed Escalation Rate to allow an appropriate escalation for cost items in this CLIN that are not subject to the Service Contract Act.

ICE Response: With supporting documentations, the offerors should propose any future rates considering inflation and or escalation for indirect costs. See section L.9.1 Basis of Estimate

108.

RFP /Subsection Number: Attachment 4 Question:

Management Support CLIN. The Management Support CLIN (x011) contains a variety of labor categories. Some of the labor categories are clearly professional positions and not subject to the SCA.

However, others are administrative positions that are subject to SCA (for example, Administrative Support and Admin Assistant). The instructions classify all of the positions as not covered by the SCA, and the model applies escalation to all rates in this section.

Please clarify how the SCA labor categories in this CLIN, which should not be escalated, should be treated?

ICE Response: The offerors shall not apply escalation for SCA covered labor categories for Administrative Support and Administrative Assistants under management support.

ATTACHMENT 2 RFP # 70CDCR19R00000006

109.

Support Positions Needed but Not Included in the Management Support CLIN. Although the Management Support CLIN (x011) contains a list of labor categories that can be ordered by the Government, a program of this size and complexity requires other support functions and positions as well. In order to operate a nationwide, short-notice transportation services program on a 24/7 basis, a bidder will need to include these additional costs.

We assume that bidders should add the cost of these additional positions into the appropriate CLIN (Air Escort Hours, Ground Transport Hours, or Ground Transport Miles) and provide an explanation in the Basis of Estimate notes. Can you please clarify that this is the correct method to include other necessary support positions and costs not included in CLIN x011?

ICE Response: Supporting positions are indirect costs included under overhead/G&A for each labor category.

110.

Question:

Additional Support Positions. The instructions in the “CLIN Description” tab indicate that the cost of additional support positions can be included in CLIN x002 (Air Escort Hours). The instructions give the example of “such as travel analyst and administrative support specialist”

However, the two labor categories cited as examples are already priced in the Management Support CLIN (x011). Can you please clarify where the cost for these positions should be included?

The reference to inclusion of additional labor categories is removed form CLIN 0002 description. See updated Attachment 4-pricing sheet

111.

Question:

Ordering Management Support Positions. The “Management Support” section of the “Labor Rates” tab contains a list of positions and hours that equate to approximately 54 FTEs and 104,000 annual hours.

Can you please clarify how the Government intends to order these positions? Are the hours shown guaranteed to be ordered? If not, can the Government provide additional explanation as to how the quantity of hours ordered for these positions will be determined?

If the Contractor believes that a greater number of a particular position are required, should the cost for any additional positions be included in one of the hourly rate CLINs (x002 or x009)?

ICE Response . The Governments estimated total number of hours provided are for evaluation purpose and based on historical estimates. The estimated total number of hours provided are NOT ceilings. The task orders will include a NTE number.

ATTACHMENT 2 RFP # 70CDCR19R00000006

112.

Additional Support Costs. The instructions in the “CLIN Description” tab indicate that the cost of additional support positions can be included in CLIN x002. The instructions give the example of “such as travel analyst and administrative support specialist.”

In addition to the cost of additional support positions, can you please verify that other non-labor program costs (facility costs, etc.) should be included in the proposed hourly rates??

ICE Response: The pricing sheet has been updated to include CLINs for facility maintenance costs.

113.

RFP Section/Subsection Number:…