REQUEST FOR PROPOSAL

FOR

Redesign Services for the Credentialing Office

(RFP 2026-0014)

PROPOSAL SUBMITTAL DEADLINE

5:00 P.M. (EST)

Tuesday, May 19, 2026

LOCATION:

SAVANNAH AIRPORT COMMISSION

400 AIRWAYS AVENUE

SAVANNAH, GA 31408

REQUEST FOR PROPOSAL

Redesign Services for the Credentialing Office (RFP) 2026-0014

PURPOSE OF PROPOSAL

The Savannah Airport Commission (SAC) is soliciting proposals from qualified firms to provide redesign services for the Credentialing Office, including recommended design options. The proposed design solution shall support and enhance the overall efficiency and workflow of the Credentialing Office.

The selected provider will be responsible for conducting a scheduled site assessment to evaluate existing space utilization and operational workflows; providing a cost estimate for the design noted in this RFP; developing conceptual and final design recommendations; providing space planning, layout options, and visual renderings as applicable. Participation in this RFP process is at the sole expense of the proposer.

Any costs incurred during proposal preparation or submission will not be reimbursed by the Commission.

Proposals for the redesign services for the Credentialing Office will be received by the Savannah Airport Commission until 5:00 P.M. (EST), May 19, 2026, at which time they will be opened by the Commission’s Purchasing Manager, whose contact information is below. All responses to this proposal must be submitted through https://savannahairport.bonfirehub.com/, and will not be accepted via email or mail.

Christy Dixon Purchasing Manager cdixon@flySAV.com

TABLE OF CONTENTS

Airport Overview pg. 3 RFP Timeline pp. 4-5 Cone of Silence pg. 5 Contract Terms pg. 6 Scope of Services pp. 6-10 Submittal Instructions pp. 11-14 Required Forms pg. 15 Evaluation Criteria & Award pp. 15-17 https://savannahairport.bonfirehub.com/ mailto:cdixon@flySAV.com

Request for Proposals Redesign Services for the Credentialing Office (RFP 2026-0014)

For Savannah Airport Commission

Airport Overview

The Savannah/Hilton Head International Airport (the “Airport”) is operated by Savannah Airport Commission, a public body corporate organized under the laws of the State of Georgia (Georgia Code L-1952, Section 13) (“Commission”), and an operating agency of the City of Savannah. Commission consists of five members, appointed by the Mayor and Aldermen of the City of Savannah, for a term of five years.

The Commission is responsible for the improvements, maintenance, and operation of the Airport, and it is authorized to enter into contracts for the rental of buildings, land, office space and other property; to adopt rules and regulations for the operation of the Airport; and to have control, custody and direction of all lands, properties and improvements affixed thereto by the actions of the General Assembly, and to have general direction of the same. The Commission meets monthly, usually at 9:00 a.m.

on the first Wednesday of each month, in the Commission Conference Room, located on the third floor of the terminal building at 400 Airways Avenue, Savannah, Chatham County, Georgia. The Commission acts by and through its Executive Director and staff on all matters pertaining to the management and operations of the Airport.

The Airport is a 3,681-acre site located approximately eight miles northwest of the business district of Savannah, only 45 minutes from Hilton Head Island, South Carolina, and less than two hours from the Golden Isles at Brunswick or Charleston, South Carolina. The following major airlines serve the airport: Allegiant Air, American Airlines, Avelo Airlines, Breeze Airways, Delta Air Lines, JetBlue Airways, Southwest Airlines, Sun Country Airlines, and United Airlines. Collectively these airlines, along with affiliated regional air carriers, transported approximately 4.1 million passengers in 2024.

RFP Timeline Summary:

The Commission reserves the right to modify this timeline at any time.

Contact Person: Christy Dixon E-mail: CDixon@flySAV.com

Mandatory Preproposal Meeting Information

A mandatory Pre-Proposal Meeting will be held on April 20, 2026, at 1:30 PM (EST) at the following location:

Savannah Airport Commission 640 Gulfstream Road Savannah, GA 31408

All interested proposers are required to attend the pre-proposal meeting to be eligible to submit a proposal response. A virtual attendance option will be available via Microsoft Teams for those unable to attend in person.

Proposers must RSVP to Melanie Freeman via email (as provided below) by 5:00 PM (EST) on April 19, 2026, indicating whether they will attend in person or virtually. Upon RSVP for the virtual meeting, a Microsoft Teams link will be provided.

A mandatory site visit will be conducted immediately after the preproposal meeting. Please be prepared to conduct measurements.

Important: Proposers who choose to attend the meeting virtually must also attend the site visit on April 23, 2026, at 8:00 AM (EST).

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Additional Mandatory Site Visit: Site visits are mandatory for all proposers, as they provide an essential opportunity to verify field measurements, review the existing layout, and gain a firsthand understanding of SAC’s Credentialing Office operations.

Accurate site assessments are critical to developing proposals that align with SAC’s requirements and workflow expectations. Attendance at a site visit is a prerequisite for participation in this solicitation. Proposers who do not attend will be deemed non-responsive.

An additional site visit is scheduled for Thursday, April 23, 2026 @ 8:00 AM (EST). Please contact Melanie Freeman via email (as shown below) to RSVP for either of the above site visits.

������� Email: mfreeman@flysav.com mailto:CDixon@flySAV.com mailto:mfreeman@flysav.com

Questions: All questions must be submitted through https://savannahairport.bonfirehub.com/, and will not be accepted via email or mail. All questions must be submitted no later than April 29, 2026, by COB (5:00pm EST). All responses to questions will be provided through https://savannahairport.bonfirehub.com/ in an addendum by the date noted on this document.

Deadline for Submitting Proposals:

May 19, 2026, by COB (5:00pm EST)

Submittal Information: All responses to this proposal must be submitted through https://savannahairport.bonfirehub.com/, and will not be accepted via email or mail.

RFP Timeline:

ISSUE DATE: April 9, 2026

MANDATORY PRE-PROPOSAL MEETING April 20, 2026 @ 1:30pm

ADDITIONAL SITE VISIT DATE April 23, 2026 @ 8:00am

WRITTEN QUESTIONS/COMMENTS DUE DATE: April 29, 2026

LAST ADDENDUM RELEASED: May 6, 2026

RFP RESPONSE DUE DATE: May 19, 2026

NOTIFICATION OF AWARD DECISION TO BIDDERS: NLT July 15, 2026

Note: Site visits are mandatory for all proposers, as they provide an essential opportunity to verify measurements, review the existing layout, and gain a firsthand understanding of SAC’s Credentialing Office operations. Accurate site assessments are critical to developing proposals that meet SAC’s requirements and workflow expectations.

Cone of Silence

Upon issuance of this solicitation and continuing until a final contract award is made or the solicitation is withdrawn, rescinded, or cancelled, all communications regarding this solicitation by any Respondent, proposer, bidder, or any of their officers, employees, agents, lobbyists, or representatives are strictly prohibited, whether direct or indirect, with any member of the governing authority, evaluation committee, or staff of the issuing agency, except as expressly authorized in this solicitation. All communications must be submitted in writing to the Procurement Officer identified herein. Any violation of this Cone of Silence shall be grounds for immediate disqualification, rejection of the submittal, or other sanctions permitted by law.

Contract Term

A formal contract for services will be executed between the Savannah Airport Commission (SAC) and the selected proposer prior to the commencement of any work.

No services shall begin until the contract has been fully executed by all parties.

Following contract execution, a Notice to Proceed (NTP) will be issued by the Savannah Airport Commission.

The contractor shall not incur any costs or perform any work in advance of receiving the official Notice to Proceed. Any work performed prior to contract execution or issuance of the Notice to Proceed shall be at the contractor’s sole risk and expense.

The Commission may adjust contract specifics between renewal periods to accommodate changing requirements.

Convenience Termination of Contract

The Commission reserves the right to terminate a Contract, in whole or in part, at any time if it determines that such action is in its best interest. Termination may be initiated with or without cause, including but not limited to unsatisfactory performance by the service provider.

In such an event, the Commission will provide the service provider with thirty (30) days’ written notice, specifying the effective date of termination. No penalties or termination fees shall be due to the service provider as a result of such termination.

Scope of Services

The selected firm shall provide comprehensive redesign services for the Savannah Airport Commission (SAC) Credentialing Office, with the goal of enhancing operational efficiency, workflow, and space utilization. The room requiring design measures approximately 35 feet in length and 18 feet in width.

Proposers are responsible for obtaining accurate measurements during the mandatory site visits, as the dimensions provided are approximate. SAC is not responsible for the accuracy of these measurements, and all proposals must be based on the measurements verified by the proposer. The Scope of Services includes, but is not limited to, the following:

1. Site Assessment

• Conduct a comprehensive site visit per the RFP timeline to verify existing conditions, space constraints, and measurements.

• Evaluate current workflow, staffing requirements, and functional needs.

• Identify opportunities to improve efficiency, safety, and accessibility.

2. Design Development

Provide a redesign based on SAC’s proposed layout that includes, at a minimum:

• Four (4) workstations, including one (1) ADA-compliant workstation.

• Employee workstations shall be two-sided with a seated-height desk for the employee and the customer

• The employee side shall be L-shaped desks designed to accommodate two

(2) 24” monitors per workstation, each supporting two keyboards, space below for computers, a flat-panel scanner and badge printer (approximately 18.5 inches (length) × 6 inches (depth)).

• The customer facing side shall be a sitting-height counter capable of accommodating a webcam or camera tripod, signature pad.

• Efficient wall separations and optional privacy partitions.

• Concealed and organized electrical wiring and cable for all workstations.

• Desk configurations capable of supporting webcam functionality.

• Filing cabinets with two (2) to three (3) drawers per workstation, along with lockable desk-mounted and/or wall-mounted cabinets.

• A waist-height cabinet capable of supporting a Konica scanner, with enclosed storage below.

• A break area with adequate table space for employee breaks. A cabinet is needed to accommodate the following items:

o Standard-size microwave o Fridge (approximately 59.5 inches height × 24 inches width × 26 inches depth) o Coffee machine (approximately 17.5 inches height × 10 inches width ×

20 inches depth) o Allocated space for a Brio water machine (approximately 50 inches height × 12 inches width × 13 inches depth) Provide optional redesign proposals, including alternative or unique layouts, if improvements to SAC’s proposed layout are recommended.

• Specify proposed color schemes for wall separations, desks, drawers, and partitions, and include optional color selections for SAC review and approval.

• The main entrance door shown in the layout currently exists. The employee door shown does not exist and must be included in the new design. This new door shall be installed within the interior of the Credentialing Office.

• Cabinetry Above Workspace: design shall provide above-desk, lockable cabinet space for each workstation to ensure secure storage and maximize workspace efficiency. The quantity shown in the referenced image is for illustrative purposes only and does not represent the required number of cabinets. The final number, configuration, and layout of cabinetry shall be determined at the proposer’s discretion based on their design.

3. Cost Estimation

Provide separate and itemized pricing for the following:

• SAC’s proposed layout design.

• Any recommended alternative or unique layout designs.

• Optional design features, enhancements, or modifications.

4. Visual Renderings and Documentation

• Provide conceptual and final design renderings (2D and/or 3D).

• Include all drawings with dimensions, specifications, and material labels.

• Ensure all designs comply with ADA requirements and applicable safety and accessibility standards.

5. Coordination and Review

• After award, coordinate with SAC staff throughout the design process to obtain feedback and approvals.

• After award, participate in design review meetings as requested by SAC.

6. Deliverables

• A written design report outlining design concepts, rationale, and workflow analysis.

• Conceptual and final layout drawings, including all specifications, colors, and materials.

• Detailed and itemized cost estimates for proposed and optional design solutions.

Proposed Layout Design

Note: The layout design provided herein represents the Savannah Airport Commission’s (SAC) proposed conceptual layout based on SAC’s desired workflow and operational needs. Proposers shall submit pricing for SAC’s proposed layout design, as well as separate pricing for an alternative or unique layout design if recommended by the proposer.

Proposers shall also provide detailed pricing, layout drawings, and measurements for any recommended modifications or enhancements to SAC’s proposed design. All alternative layouts must clearly identify deviations from the proposed layout and include sufficient detail to allow for evaluation and comparison.

The layout designs included in this solicitation are conceptual in nature and are provided for illustrative purposes only. They are not intended to represent final or drawings, but rather to convey the general configuration, functionality, and design intent desired by SAC.

SAC’s Credentialing Office Future Layout Plan

Note: Credentialing Office Space - Approximately 35 ft. in length; 18 ft. in width

SAC’s Credentialing Office

Submittal Instructions

All responses to this proposal must be submitted through https://savannahairport.bonfirehub.com/, and will not be accepted via email or mail.

In order to provide a response to this proposal, all respondents must first register their company by using the above link. Registration is easy and free. Please be sure to select the NAICS codes associated with your business and/or organization. For questions regarding vendor registration or instructions on proposal submittal, please contact Melanie Freeman at mfreeman@flysav.com.

All addenda associated with this RFP will be provided through https://savannahairport.bonfirehub.com/ by the date noted on page 5 of this document. All questions must also be submitted through https://savannahairport.bonfirehub.com/, and will not be accepted via email or mail.

As required, it is the respondent’s responsibility to ensure that all addenda are acknowledged through submission of the Acknowledgement of Addendum Form.

Except as otherwise provided herein, proposals which are incomplete or which are not in conformance with the law, may be rejected as non‐responsive. Timely proposals received will be subject to applicable laws and regulations governing public disclosure.

Submission of a Proposal indicates acceptance by the respondent of the conditions contained in this RFP, and the intent to enter into an Agreement with Commission.

Savannah Airport Commission reserves and may exercise the following rights and options: (i) to reject any and all proposals, negotiate with any respondent, alter the scope of work, to extend the date for submittal responses to request additional information from any Proposer, to supplement, amend or otherwise modify the RFP prior to the closing date and time, and reissue the RFP at any time prior to execution of a final agreement if, in Commission sole opinion, and best interest to do so; (ii) to supplement, amend, substitute, or otherwise modify this RFP at any time prior to selection of one or more proposer for negotiation and (iii) to cancel this RFP with or without issuing another RFP; (iv) to reject the proposal of any proposer who, in the Commission’s sole judgment, has been delinquent or unfaithful in the performance of any contract with Commission is financially or technically incapable or is otherwise not a responsible responder; (v) To reject as informal or non-responsive, any proposal which, in Commission’s sole judgment, is incomplete, is not in conformity with applicable law, is conditional in any way, or deviates from the mandated requirements of the RFP and; (vi) to waive any informalities in the submission process, defect, non-responsiveness and/or deviation from this RFP that is not considered in the best interest and/or best value to Commission, at its sole judgment.

Any exceptions to the specifications included in this RFP must be clearly stated in the proposal.

Submittal Instructions: Organization of Submission

To ensure an efficient and consistent evaluation process, all proposals must be organized according to the format outlined below. Proposals that do not adhere to this structure or that lack the required documentation may be scored lower or deemed non-responsive, which may result in disqualification. In the event of any discrepancies or conflicts within the proposal documents, the Savannah Airport Commission reserves the sole right to determine the appropriate resolution.

Submit data as requested in the following sections: This section will be submitted in Bonfire under Table of Contents, per section (Tab A, Tab B, etc.) as noted below.

A. (Tab A) Cover/Letter of Interest:

Each proposal must have a Cover/Letter of Interest expressing the company’s interest in being considered for this opportunity while also summarizing the company’s qualifications and experience relevant to the scope of services. In addition, the letter will include the company’s information including the name of the company (include any DBA names);

headquarters and parent company locations; and a brief history of the company; company’s mailing address, contact person, telephone number for primary contact person, and email address; and a principal or officer of the company authorized to execute contracts or other similar documents on the firm’s behalf must sign the letter.

B. (Tab B) Design Quality & Functionality:

This criterion evaluates the quality, effectiveness, and practicality of the proposer’s design solution for the SAC Credentialing (Badging) Office.

Proposals will be assessed on how well the design supports efficient operations, accessibility standards, and optimal use of the existing space.

Consideration will be given to the following factors:

1. Space Utilization:

Effectiveness of the layout in maximizing the available footprint, including appropriate workstation sizing, circulation paths, storage, and functional zoning.

2. Security & Privacy:

Adequacy of design features that support security and confidentiality, including separation of public and staff areas, protection of personally identifiable information (PII), appropriate sightlines, and controlled access within the space.

3. ADA Compliance & Accessibility:

Compliance with ADA requirements and incorporation of accessible design elements, including workstation accessibility, clearances, and ease of use for individuals with disabilities.

4. Functional Furniture & Equipment Integration:

Suitability of workstation design for required equipment, including computers, scanners, webcams, signature pads, badge printers, and filing/storage systems, with appropriate power and data management.

5. Overall Design Quality:

Professional appearance, durability of materials, ease of maintenance, and alignment with SAC’s operational needs and work environment.

C. (Tab C) Visual Renderings & Documentation:

This criterion evaluates the clarity, completeness, and usefulness of the proposer’s visual materials and supporting documentation in communicating the proposed design solution for the SAC Credentialing (Badging) Office.

Proposals will be evaluated based on the following:

1. Quality of Visual Renderings:

The extent to which conceptual and final renderings (2D and/or 3D) clearly illustrate the proposed layout, workstation configurations, wall separations, partitions, cabinetry, and overall space design.

2. Accuracy & Clarity of Drawings:

Inclusion of scaled drawings with clearly labeled dimensions, workstation locations, circulation paths, and spatial relationships that allow evaluators to easily understand the proposed design.

D. (Tab D) Pricing: This criterion evaluates the reasonableness, completeness, and overall value of the proposer’s cost proposal in relation to the Scope of Services for the SAC Credentialing (Badging) Office redesign.

1. Cost Reasonableness:

The extent to which proposed pricing is fair, competitive, and consistent with the scope, complexity, and deliverables of the project.

2. Clarity & Detail of Pricing:

Inclusion of clear, itemized pricing that distinguishes between base services and optional or alternative design elements.

3. Separate Pricing Components:

Clear identification of costs for:

-SAC’s proposed layout design

- Any recommended alternative or unique layout designs

- Optional features, enhancements, or modifications

E. (Tab E) Project Time: This criterion evaluates the proposer’s ability to complete the project within a reasonable, but expedited timeframe.

Badging and credentialing operations are a critical airport function, directly supporting security, regulatory compliance, and daily airport operations. As such, timely completion of this project is essential, and delays may adversely impact airport operations and customer service.

1. Overall Project Duration:

The proposer’s ability to deliver all required services within the shortest feasible completion time while meeting all scope, quality, and compliance requirements.

2. Schedule Feasibility:

The realism and achievability of the proposed schedule, including clearly defined milestones and deliverable dates.

3. Acceleration Capability:

Demonstrated ability to support an accelerated schedule, including staffing availability and resource commitment.

4. Responsiveness & Reliability:

Evidence of the proposer’s ability to maintain schedule commitments, respond quickly to reviews and revisions, and complete the project without unnecessary delays.

Required Forms (Must Be Included in Response)

The following forms must be completed in full and submitted with the proposal:

1. Proposal Certification Form. This certifies that the Respondent has certain specific capabilities, and that the proposal accurately represents those capabilities.

2. Non-Collusion Affidavit Form. This certifies that the Respondent has not colluded, conspired, or engaged in any anti-competitive behavior in connection with the preparation or submission of this proposal.

3. Acknowledgement of Addendum Form. Please sign and acknowledge all addenda (if any) associated with this RFP.

4. Reference Forms. Please provide 3 business references. The references must include work associated with past, relevant contracts during the last five (5) years that relate to the proposer’s ability to perform the work outlined in this RFP.

Examples should include the relative size and complexity of other similar work. By including this list, the respondent grants permission to the Commission to contact this client list.

5. Local, Small Business/Minority Business Form. Please complete the Local, Small Business/Minority Business Form of this RFP. If your company does not have either designation, please check the box noted as non-applicable. If applicable, please complete the form in its entirety.

6. Exceptions Form. Please note in your response if there are any exceptions or recommended additions to the requirements in this proposal. If there are exceptions noted on the requirements of this RFP, please note the exceptions/additions on the designated Exceptions Form. If applicable, proposers are encouraged to submit any unique documentation illustrating any exceptions or recommendations of design in this section.

Evaluation Criteria and Award

At Proposers’ own expense, Proposers may be selected to attend and interview with the evaluation committee to further present their qualifications. These presentations will provide the Proposer with the opportunity to clarify their Proposal and ensure a mutual understanding of the services to be provided and the approach to be used.

By submitting its Proposal in response to this proposal, respondents accept the evaluation process. The Savannah Airport Commission reserves the right to reject any or all responses, delete any portion of the response, accept any response deemed most advantageous, or to waive and irregularities or informalities in the response received that best serves the interests and at the sole discretion of the Commission.

The respondent selected for an award will not necessarily be the lowest bidder.

Rather, the selection will be based upon the weighted criteria, responsiveness, and the most responsible and advantageous respondent for the Commission, as determined by the Commission in its sole discretion. The Commission reserves the right to add/delete/modify criteria or times, via an addendum, if it is in the Commission’s best interest, as determined by the city in its sole discretion.

Evaluation Criteria Chart

Evaluation Upon selection of the most qualified Respondents, the Commission may require the finalists to make an oral presentation to the Evaluation Panel to further explain their proposals. If such interviews are conducted, the Commission’s evaluation of the presentations will also be factored into the evaluation of the proposals. However, Respondents are advised that award may be made without interviews or further discussion. The following process will be used to evaluate the proposals:

1. Initial Evaluation

Each Proposal received will first be evaluated for responsiveness. Each Proposal received will first be evaluated for responsiveness. Each proposal will also be evaluated to ensure that all required documents are

Criteria Maximum Points

Factor Description

1 Design Quality & Functionality 30

This criterion evaluates the quality, effectiveness, and practicality of the proposer’s design solution for the SAC Credentialing (Badging) Office.

2 Project Timeline 25 This criterion evaluates the proposer’s ability to complete the project within a reasonable, but expedited timeframe.

3 Visual Renderings & Documentation 20

This criterion evaluates the clarity, completeness, and usefulness of the proposer’s visual materials and supporting documentation in communicating the proposed design solution for the SAC Credentialing (Badging) Office.

4 Pricing 20

This criterion evaluates the reasonableness, completeness, and overall value of the proposer’s cost proposal in relation to the Scope of Services for the SAC Credentialing (Badging) Office redesign.

5 Local, Small Business/Minority Business 5

Local, small businesses or minority companies will receive points in this area. A non-local, non-minority designation does not serve as disqualification for the award of this project.

6 All 100 submitted to meet SAC’s compliance as noted in this RFP (meets minimum requirements).

2. Evaluation Panel

The Commission will use a minimum of a three-person panel to evaluate each of the responsive proposals. The evaluation panel will evaluate the responsive proposals submitted and award points according to the Evaluation Points chart above.

PLEASE NOTE: No Respondent will be informed at any time during or after the RFP process as to the identity of any evaluation panel member. If a Respondent becomes aware of the identity of such a person(s), he/she will not make any attempt to contact or discuss with such person anything related to this RFP. The designated Contact person is the only person at Commission the Respondent’s will contact pertaining to this RFP. Failure to abide by this requirement may cause such Respondent(s) to be eliminated from consideration for award.

3. Best and Final Negotiations

Contract Award Procedure:

By completing, executing, and submitting the Respondent Certification, attached hereto, and incorporated by this reference, the “Respondent is thereby agreeing to abide by all terms and conditions pertaining to this RFP as issued by Commission.

If a Respondent is selected, Respondents will receive by e-mail a Notice of Results of Evaluation after a notice of award is issued. Such notice will inform the Respondents which Respondent has been selected to proceed with exclusive negotiations.

The Commission will evaluate the Respondents based on the above criteria and will select the most advantageous and best value to Commission. The chosen Respondent is recommended to enter into an agreement for the completion of services.

The Commission reserves the right to conduct a “Best and Final” negotiation at its sole discretion.

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