6HQOIG-25-A-0001.pdf

USPS OIG Broad Agency Announcement (BAA)

FY2025

Solicitation #6HQOIG-25-A-0001

Issue Date: 10/08/2024

*** THIS BAA SUPERSEDES ALL PRIOR VERSIONS ***

Issued By:

Office of Inspector General

United States Postal Service

1735 N. Lynn Street, Suite 200

Arlington, VA 22209-2020

FY2025 OIG Broad Agency Announcement (BAA)

6HQOIG-25-A-0001

TABLE OF CONTENTS

1. Solicitation 6HQOIG-25-A-0001 (PS Form 8203)

2. FY2025 OIG BAA Document/Services Status

3. FY2025 OIG Broad Agency Announcement (BAA)

a. Attachment 1 – Office of General Counsel (OGC)

b. Attachment 2 – Research Insight Solution Center (RISC)

c. Attachment 3 – Office of Investigations (OI)

d. Attachment 4 – Office of Audit (OA)

e. Attachment 5 – Office of Chief Information Officer (OCIO)

f. Attachment 6 – Mission Support (MS)

g. Appendix A – Post Submission Information

1) Exhibit A – Conflict of Interest and Non-Disclosure Statement

2) Exhibit B – USPS OIG Representations and Certifications

3) Exhibit C – IRS Form W-9

4) Exhibit D – PS Form 2181-C

5) Exhibit E – PS Form 2025

6) Exhibit F – PS Form 3881-X

7) Exhibit G – Contractor Agreement Relating to Law

Enforcement Authority and Firearms (WCSS Position Only)

4. Discover the Office of Inspector General

a. Appendix B – OIG Office Locations

5. Frequently Asked Questions (FAQ)

ORDER / SOLICITATION / OFFER / AWARD

14. BILLING ADDRESS

SEE SCHEDULEORAL

RFP

12. DELIVERY10. ACO CODE

RFQ

7. For Information Call 8. OFFER DUE DATE/TIMEB. TELEPHONE NO.A. NAME

4. MASTER CONTRACT NO.3. AWARD/EFFECTIVE DATE 6. SOLICITATION ISSUE DATE5. SOLICITATION NO.

OFFEROR TO COMPLETE BLOCKS 13, 15, 21, 22, 24A and 27

1. REQUISITION NO. PAGE

13. SUPPLIER

9. ISSUED BY

2. CONTRACT/ORDER NO.

C. FAX NO.

11. SOLICITATION METHOD

EMAIL:

TELEPHONE: FAX:

EMAIL:

15. REMITTANCE ADDRESS 16. DELIVERY ADDRESS

TELEPHONE:

DELIVER BY/END DATE:

6HQOIG-25-A-0001 10/08/2024

JULIO A. REVOLLO 09/30/2025 2359 ET

UNITED STATES POSTAL SERVICE

OFFICE OF INSPECTOR GENERAL

1735 N LYNN ST, SUITE 200

ARLINGTON VA 22209-2020

jrevollo@uspsoig.gov

6HQOIG

OF

X

CODE 6HQOIG

CODE

CODE

TELEPHONE: FAX:

EMAIL:

CHECK EFT

FOB ORIGIN

FOB DESTINATION

CODE

CODE

22.

AMOUNT

21.

UNIT PRICE

20.

UNIT

19.

QUANTITY

18.

SCHEDULE OF SUPPLIES AND SERVICES

17.

ITEM NO

This Broad Agency Announcement (BAA) supersedes all prior year BAA's. Prior fiscal year BAA proposals deemed acceptable and kept on file, or currently under evaluation, need NOT reapply for the same position.

This constitutes the USPS Office of Inspector

General's (OIG) Broad Agency Announcement (BAA), to solicit proposals from interested parties on a specific subset of OIG services. The OIG reserves the right to select for award all, some or none of the proposals in response to this

Continued ...

The supplier agrees, subject to the terms and conditions specified herein, to provide and deliver all items identified above and on any additional sheets.

28. UNITED STATES POSTAL SERVICE (CO's Name, Date, Signature)

PAYMENT DISCOUNT(S) AWARDED (USPS Use Only)

27. SUPPLIER (Name, Date, Signature)

The supplier is required to sign this document and return

24 A.

25.

26. Award of Contract: Your offer on this solicitation is accepted as to item numbers:

1 X

24 B. PAYMENT DISCOUNT(S) OFFERED

23.

TOTAL AWARD AMOUNT (USPS Use Only) copies to the issuing office.

(Offeror to the above Solicitation)

TELEPHONE: TELEPHONE:

TITLE: TITLE:

EMAIL:EMAIL:

PS Form 8203 (July 2021)

2 2

OFPAGEREQUISITION NO.

10/08/2024

ISSUE DATE

SOLICITATION

6HQOIG-25-A-0001

SOLICITATION NO.MASTER CONTRACT NO.

EFFECTIVE DATE

AWARD/CONTRACT/ORDER NO.

17.

ITEM NO

22.

AMOUNT

21.

UNIT PRICE

20.

UNIT

19.

QUANTITY

18.

SCHEDULE OF SUPPLIES AND SERVICES

CONTINUATION SHEET

announcement. A formal Request for Proposal

(RFP), solicitation, and/or additional information regarding this announcement will not be issued. All applicable solicitation provisions, instructions, terms and conditions are contained in the attached documents. Specific clauses for any resultant contracts will be negotiated at contract award.

Pursuant to 39 U.S.C. § 410(a), no Federal law dealing with public or Federal contracts, property, works, officers, employees, budgets, or funds, including the provisions of chapters 5 and

7 of title 5, shall apply to the exercise of the powers of the Postal Service. Specifically, the

OIG does not fall under the purview of the

Federal Acquisition Regulation (FAR). This BAA is intended for proposals related to professional, consultant and support services only.

USPS OIG contract holders must comply with the

Vietnam Era Veterans' Readjustment Assistance Act of 1972, as amended (38 U.S.C. 4211 and 4212), for contracts worth $150,000 or more. See https://www.dol.gov/vets/vets4212.htm#overview for reporting requirements.

Proposals are accepted on a rolling basis, unless noted otherwise, and contracts may be awarded throughout the solicitation period. A position listing may result in one or more contract awards. The solicitation period ends on 30

September 2025, or until replaced by a subsequent

BAA, whichever is earlier.

Period of Performance: 10/08/2024 to 09/30/2025

PS Form 8203 (July 2021)

Date: 8-Oct-2024 Solicitation: 6HQOIG-25-A-0001 Current Amendment: 00

Document: Description: Document Version Date

8-Oct-2024

Appendix B (OIG Office Locations)

Attachment 1:

Status: FT PT 8-Oct-2024

No positions available at this time

Attachment 2:

Status: FT PT 8-Oct-2024

Attachment 3:

Status: FT PT 8-Oct-2024 Open $55.00 N/A

Opem $32.00 N/A

Attachment 4:

Status: FT PT 8-Oct-2024

No positions available at this time

Attachment 5:

Status: FT PT 8-Oct-2024

Attachment 6:

Status: FT PT 8-Oct-2024

No positions available at this time

Notes to Suppliers:

1. Submissions with hourly labor rate proposals that exceed an established Not to Exceed (NTE) rate will NOT be evaluated.

2. Submissions may be in any form and should address the specific evaluation factors.

3. Number of work hours may vary based on assignments, duty locations and are fully dependent on available funding. Check specific position title for more information.

4. Prior and current fiscal year BAA proposals deemed acceptable and kept on file do NOT have to resubmit for the same position. Proposals currently under evaluation do NOT have to resubmit.

5. DO NOT submit background/security documents (Exhibits A-G) as part of your proposal. They will be requested if a contract is offered.

6. DO NOT submit Personal Identifiable Information (PII) in your proposal, such as social security number, driver's license, etc.

Position

Position

Position

Title:

No positions available at this time

Hotline Analyst (HA)

No positions available at this time

Appendix A (Post Submission Information) FY2025 OIG Broad Agency Announcement (BAA)

NTE/Hr.

NTE/Hr.

NTE/Hr.

NTE/Hr.

NTE/Hr.

Office of Chief Information Officer (OCIO)

FY2025 OIG BAA Document/Services Status

LAST UPDATED

Office of General Counsel (OGC)

Research Insight Solution Center (RISC)

Primary/Appendix Documents

USPS

OIG

Amend.

Labor Rate:

Position

NTE/Hr.Office of Investigations (OI)

Mission Support (MS)

Office of Audit (OA)

Position

Position

Contract Fraud Analyst (CFA)

6HQOIG-25-A-0001 v02 October 2024 Page 1 of 4

INTRODUCTION

This constitutes the USPS Office of Inspector General’s (OIG) Broad Agency Announcement (BAA).

The OIG intends to solicit proposals from interested parties to recruit a pre-qualified candidate pool of potential contractors for a specific subset of OIG services. Positions may be immediately available and filled or may be pending availability due to operational needs or budgetary constraints. Prior year BAA proposals found acceptable and kept on file need NOT resubmit for the same position.

This BAA is for proposals related to professional, consultant and support services only, as addressed in Section III. These are NOT career federal government positions. Available OIG career positions are advertised on the OIG’s official website (https://www.uspsoig.gov/work-for-us/job-openings) The OIG does NOT deliver mail or oversee postal operations. Any interest in contracting for mail delivery, trucking or related services should be made to the U.S. Postal Service itself (www.usps.com).

As new positions/services become available, or positions/services are removed, the OIG will communicate the status via amendments to the BAA. The most current version date and BAA Amendment supersedes all prior versions.

This BAA will remain in effect for one fiscal year (October 1 – September 30), or until replaced by a successor BAA, whichever is earlier. The BAA is issued on the System for Award Management website (www.sam.gov). Proposals may be submitted at any time during the solicitation period, as further defined in Section IV.

Pursuant to 39 U.S.C. § 410(a), “no Federal law dealing with public or Federal contracts, property, works, officers, employees, budgets, or funds, including the provisions of chapters 5 and 7 of title 5, shall apply to the exercise of the powers of the Postal Service.” Specifically, the OIG does not fall under the purview of the Federal Acquisition Regulation (FAR).

The OIG reserves the right to award all, some or none of the proposals in response to this announcement. A formal Request for Proposal (RFP), solicitation, and/or additional information regarding this announcement will not be issued. All applicable solicitation provisions, instructions, terms and conditions are contained in this document. Specific clauses for any resultant contracts will be negotiated at contract award.

If a contract is offered and the position requires a security clearance, the Supplier is responsible for any drug certification and digital photography costs.

I. POINT OF CONTACT:

Julio Revollo (jrevollo@uspsoig.gov) and Farzad Afrasiabi (fafrasiabi@uspsoig.gov).

II. ELIGIBILITY INFORMATION:

All responsible sources, including individuals and companies, may submit proposals under this

BAA.

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III. AREAS OF INTEREST:

The OIG is interested in receiving proposals for professional, consultant and support services which offer potential for advancement and improvement of OIG operations.

The areas of interest for each OIG component can be found in the respective attachments:

1. Office of General Counsel (OGC) – Attachment 1

The Office of General Counsel provides legal advice on a wide range of topics across the broad spectrum of OIG work.

2. Research Insight Solution Center (RISC) – Attachment 2 RISC’s focus is to make recommendations designed to promote economy, efficiency, and effectiveness in all Postal Service operations.

3. Office of Investigations (OI) – Attachment 3

The Office of Investigations investigates internal crimes and frauds against the Postal Service. These efforts contribute to safeguarding the Postal Service’s revenue, assets and help deter postal crimes, ultimately helping to maintain a stable and sound Postal Service.

4. Office of Audit (OA) – Attachment 4

The Office of Audit conducts and supervises objective and independent audits and reviews of Postal Service programs and operations.

5. Office of Chief Information Officer (OCIO) – Attachment 5

The Office of Chief Information Officer provides IT services to the OIG.

6. Mission Support (MS) – Attachment 6

Mission Support provides critical administrative services to support the mission of the OIG. These services include budget, planning and performance, human resources, logistics and support, and accounting and procurement.

IV. APPLICATION AND SUBMISSION INFORMATION:

Proposals are accepted on a rolling basis, unless noted otherwise, and contracts may be awarded throughout the solicitation period. A position listing may result in one or more contract awards. The solicitation period ends on September 30, 2025. A final decision on each individual proposal will be made within approximately 30 calendar days after receipt of the proposal. Suppliers will be notified via email of their proposal’s selection or non-selection for funding.

OIG contract holders must comply with the Vietnam Era Veterans' Readjustment Assistance Act of 1972, as amended (38 U.S.C. 4211 and 4212), for contracts worth $150,000 or more. See https://www.dol.gov/vets/vets4212.htm#overview for reporting requirements.

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a. Proposal Instructions

There is no standard submission format. Candidate resumes, and a cover letter are acceptable. At a minimum Suppliers must:

1. Identify the candidate’s legal name and resume.

2. Identify the position(s) title(s).

3. Identify the specific duty location(s).

4. Address each individual evaluation criteria per the specific position description.

5. Propose an hourly rate or firm fixed price as noted in the position description.

Do NOT submit any personal identifiable information (e.g., Social Security number) in your proposal. Background, security, or other documents (Exhibits A through G) are NOT required as part of your proposal. They will be requested if a proposal is accepted.

b. Evaluation, Award, and Contract Administration

See “Appendix A – Post-Submission Information”

c. Proposed Hourly Rates

Suppliers must clearly indicate the hourly rate or firm fixed price they propose for the desired position(s). Unless noted otherwise, the OIG has identified not-to-exceed (NTE) hourly rates for Time-and-Materials and Labor-Hour contracts. Any proposed hourly rate that exceeds the NTE hourly rate will be rejected. Proposed hourly rates shall include wages, indirect costs, general and administrative expense, and profit. No additional costs will be considered.

The proposed hourly rate or firm fixed price is subject to a best value determination and negotiation, must still be competitive, and should reflect the Offeror’s status and geographic labor market. The OIG may evaluate offers and award a contract without discussions or negotiations with Suppliers. Therefore, the offeror's initial offer should contain the Supplier's best terms from a price and technical standpoint. Discussions may be conducted if the OIG determines they are necessary. The OIG may reject any or all offers if such action is in the best interest of the OIG; accept other than the lowest offer and waive informalities and minor irregularities in offers received.

Unless stated in the position descriptions, travel reimbursement will not be authorized. The supplier shall be responsible for paying all expenses related to travel.

d. Electronic or Hardcopy Submissions

1. Electronic submissions are encouraged to: jrevollo@uspsoig.gov and fafrasiabi@uspsoig.gov.

Electronic proposals, including all attachments, should be submitted in a secure, pdf- or Microsoft Word-compatible format. A password should not be required for opening the

6HQOIG-25-A-0001 v02 October 2024 Page 4 of 4 documents, and the OIG must have the ability to print and copy text, images, and other content.

2. Hard copy submission, if an electronic submission is not possible, may be sent to the following address:

Julio Revollo / Farzad Afrasiabi USPS Office of Inspector General 1735 N. Lynn Street, Suite 200 Arlington, VA 22209-2020

Please send an electronic notification to jrevollo@uspsoig.gov and fafrasiabi@uspsoig.gov notifying that a hardcopy submission is forthcoming.

V. OIG DUTY STATIONS:

OIG primary office locations comprise the OIG Headquarters in Arlington, VA, and over 100 office locations throughout the United States including Hawaii, Alaska, and Puerto Rico. See Appendix B (attached) for a complete listing of OIG offices.

ATTACHMENT 1

OFFICE OF GENERAL COUNSEL (OGC)

6HQOIG-25-A-0001 v02 October 2024 OGC Page 1 of 1

The Office of General Counsel (OGC) provides legal advice on a wide range of topics across the broad spectrum of OIG work, and keeps the agency, stakeholders and Congress informed on issues, events and topics via multiple communications channels.

POSITION HISTORY/AREAS OF INTEREST STATUS/AS OF

RESERVED – No positions available at this time

ATTACHMENT 2

RESEARCH INSIGHTS SOLUTION CENTER (RISC)

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RISC’s focus is to make recommendations designed to promote economy, efficiency, and effectiveness in all Postal Service operations. RISC disseminates actionable information and knowledge to champion the improvement of the OIG's performance and results. RISC seeks candidates who represent the highest level of expertise.

UPOSITION HISTORY/AREAS OF INTEREST STATUS/AS OF

ATTACHMENT 3

OFFICE OF INVESTIGATIONS (OI)

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The Office of Investigations (OI) investigates internal crimes and frauds against the Postal Service. These efforts contribute to safeguarding the Postal Service’s revenue and assets and help deter postal crimes, ultimately helping to maintain a stable and sound Postal Service.

POSITION HISTORY/AREAS OF INTEREST STATUS/AS OF ____

Contract Fraud Analyst (CFA) OPEN (10/02/2024)

Hotline Analyst (HA) OPEN (10/02/2024)

6HQOIG-25-A-0001 v02 October 2024 OI Page 2 of 8

Position Title: Contract Fraud Analyst (CFA)

Duty Location(s): ☐ Offsite (telecommute) ☒ OIG Headquarters: Arlington, VA (Rosslyn)

☒ OIG Field Office(s): Nationwide (See “Appendix B” for a listing of all OIG locations)

Security Clearance: ☐ Suitability Determination ☒ Secret/Postal Sensitive ☐ Top Secret

Full/Part Time: ☒ Full Time ☐ Part Time

Max. Labor Hours: 2,080 hrs./calendar year

Max. Labor Rate: Not to exceed (NTE) $55.00/hr. (NTE $25/hr. in travel status)

Max. Contract Value*: $622,000.00

*Subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1972 (See Note C)

Period of Performance: 1 – 5 years

Scope of Work/Services:

OIG Contract Fraud Analysts (CFAs) provide investigative support to OIG Special Agents conducting contract/procurement fraud investigations. CFAs provide valuable support to these investigations by assisting in many investigative steps which may include, but is not limited to;

data mining, database research, bank account analysis, witness/subject interviews, and surveillance operations.

CFAs may be required to perform any or all of the following tasks:

a) Analyze contract documents, agreements, records, invoices, and other pertinent sources for indications of possible loss of Postal Service funds and/or assets.

b) Analyze data using computer systems/applications, analytical tools, databases, and software to obtain and process information for the purpose of identifying suspected loss of Postal Service funds and/or assets.

c) Perform computer-based research as necessary, including social media platform searches and financial database reviews.

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d) Review and analyze contractor and subcontractor files and records, including but not limited to the Postal Service, public, and agency records to gather information.

e) Interact routinely with Postal Service, OIG, and contractor personnel.

f) Interview and/or visit witnesses, including public and private sector employees, employers, and others to secure and document information and evidence of suspected loss of Postal Service funds and/or assets.

g) Interact with other federal, state, and local agencies, including but not limited to, performing criminal record checks, driver’s license checks, and/or insurance company record checks.

h) Prepare and submit written and oral reports detailing the results of all tasks performed.

Reports shall thoroughly address all relevant aspects of the tasks performed and be accurate; logically organized; objective; clear and concise; complete; timely; and without personal opinion or recommendation.

i) Prepare other written reports and correspondence as warranted.

j) Testify at administrative and judicial hearings, including civil and criminal court proceedings as required.

Deliverables:

a) Hourly labor, amount is to be determined by the availability of funding and the specifics of each assignment.

b) Reports, as required by the specific assignment due by the end of each month into case management system.

Evaluation Factors:

a) Experience (minimum 1 year) data mining Postal Service records and databases in order to identify instances of revenue-related deficiencies, fraud, and other misuse committed against the USPS.

b) Experience (minimum 1 year) identifying the amount of potential financial losses, fraudulent activities, and suspicious transactions, in order to assist in the prosecution of revenue fraud related investigations.

c) Ability to take comprehensive notes and generate detailed, clear and concise technical or non-technical reports based on the notes taken.

d) Demonstrated and relevant experience including, but not limited to extensive knowledge of analytical techniques, experience in gathering, analyzing and evaluating data to support complex investigations and production of reports in support of analytical conclusions.

e) Proficiency in utilizing and analyzing various Postal systems and databases.

f) Good human relations skills, including the ability to sufficiently communicate orally to express thoughts to a variety of people.

g) Ability to work both independently and in group settings.

Direct Travel Costs:

The USPS-OIG will reimburse the suppliers for all direct expenses incurred during contractors’ necessary travel. For ALL overnight travel expenses, the Supplier shall complete “OIG

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Overnight Travel Pre-Authorization for Contractors” prior to making travel arrangements and submit to the area field office Executive Special Agent in Charge (ESAC) or Deputy Special Agent in Charge (DSAC) for approval. Any Supplier’s travel that is not approved in advance will not be reimbursed. Unauthorized travel may be grounds for a Supplier’s termination of employment with the OIG. All approvals must be completed prior to making travel arrangements and the sub-contractor must make travel arrangements at least 72 hours prior to the scheduled travel unless authorized.

All travel must conform to Postal Service Handbook F-15, “Travel and Relocation,” and USPS OIG Manual section 105, “Travel and Relocation.” Reimbursable expenses include airfare, per diem, hotel, car rental, gas, tolls, etc., as outlined in Postal Service Handbook F-15. All expenses must be itemized in order to qualify for reimbursement. First class or business class air travel is not authorized and will not be reimbursed.

The OIG will pay suppliers no more than $25/hour in lieu of hourly rates for contractors’ working time spent traveling to and from work assignments (excluding ordinary commutes to assigned duty stations, for which no compensation, hourly rate or otherwise, will be provided).

Current mileage rate will be paid where applicable, except for ordinary commutes.

Mileage to and from the official duty location will not be reimbursed.

Payments:

The Supplier shall submit a timesheet in accordance with the instructions specified below.

Supplier shall submit a timesheet on a 4-week cycle. Billing period start and end dates will be communicated by the COR. The Supplier shall document all hours worked in direct support of the referred program in quarter hour increments in the contractor module, during the invoiced month. Suppliers shall submit their timesheets to the CORs no later than three (3) business days after the last day of the month. In no instance shall an Invoice reflect dates for more than one month.

The OIG will not pay the Supplier’s General and Administrative (G&A) expenses. The OIG will not pay for typical and incidental expenses incurred by the supplier, such as document reproduction outside of OIG facilities, delivery expenses, and courier services (unless such expenses are for activities outside of the scope of customary business practices and specifically requested by the OIG).

Notes:

a) Suppliers must reference which duty location(s) they are submitting proposals for.

b) Suppliers may not subcontract out any part of the tasks/activities or deliverables required under this SOW.

c) USPS-OIG contract holders must comply with the Vietnam Era Veterans' Readjustment

Assistance Act of 1972, as amended (38 U.S.C. 4211 and 4212), for contracts worth

6HQOIG-25-A-0001 v02 October 2024 OI Page 5 of 8

$150,000 or more. If a Supplier cannot comply or chooses not to comply, USPS OIG reserves the right to modify the period of performance for administrative purposes.

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Position Title: Hotline Analyst

Duty Location(s): ☒ Offsite (telecommute) ☒ OIG Headquarters: Arlington, VA (Rosslyn) ☐ OIG Field Office(s):

Security Clearance: ☐ Suitability Determination ☒ Secret/Postal Sensitive ☐ Top Secret

Full/Part Time: ☒ Full Time ☐ Part Time

Max. Labor Hours: Not to exceed (NTE) 2,080 hrs. per contract year.

Max. Labor Rate: NTE $32.00/hr.

Max. Contract Value*: $133,120.00 *Subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1972 (See Note C)

Period of Performance: Date of contract award through March 31, 2025

Options: One one-year option

Scope of Work/Services:

The Supplier shall independently perform assignments related to the receipt, review, and resolution of Hotline complaints and inquiries. This includes:

Review complaints, received from various sources to determine whether specific allegations involve fraud, waste, criminal violations, or other misconduct in United States Postal Service programs and operations that fall within the jurisdiction of the Office of the Inspector General. (Complaints are received via webform, telephone, e-mail, fax, letter, and voice mail.)

Assist in research on database trends designed to develop leads of potential fraud, waste, and misconduct for other OIG divisions.

Research and evaluate basic facts, laws, and precedents concerning potential fraud, waste, and misconduct. As required, notate trends and advise supervisor of same.

Assist in the maintenance of the tracking system, the development of written reports, and the preparation of memoranda/letters.

The tasks/deliverables outlined in this SOW will be performed at Postal Service OIG Headquarters located in Arlington, VA

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Serving as backup for review and assignment of complaints and requested trends, Testing of various databases to locate any errors prior to being moved into production Update of Hotline policies and procedures The supplier must provide virtual Front Office support at hours as given by management.

The supplier must conduct research, provide all written reports and letters/memoranda and provide tracking system maintenance, and work status reports under timeframes as directed by management.

Deliverables:

The Supplier shall deliver labor hours in completion of the work described above.

Evaluation Factors:

a) Demonstrated knowledge, skill and ability, in the full range of principles, concepts, and methodology related to the hotline/communication programs.

b) Demonstrated knowledge of various methods and techniques for investigating, analyzing, and effecting action on complex problems.

c) Skill in the use of a wide of range of applications, such as Hotline, Case Management Systems, or similar complaint management systems.

d) Strong oral and written communication skills.

e) Experience and familiarity with Postal Service operations, policies, and procedures.

f) Expert knowledge of Excel, VISIO and PowerPoint and similar software. This includes sorting, manipulating and merging data in excel in order to prepare graphs and presentations.

Payments:

The Supplier shall submit a timesheet in accordance with the instructions specified below.

Supplier shall submit a timesheet on a 4-week cycle. Billing period start and end dates will be communicated by the COR. The Supplier shall document all hours worked in direct support of the referred program in quarter hour increments in the contractor module, during the invoiced month. Suppliers shall submit their timesheets to the CORs no later than three (3) business days after the last day of the month. In no instance shall an Invoice reflect dates for more than one month.

The OIG will not pay the Supplier’s General and Administrative (G&A) expenses. The OIG will not pay for typical and incidental expenses incurred by the supplier, such as document reproduction outside of OIG facilities, delivery expenses, and courier services (unless such expenses are for activities outside of the scope of customary business practices and specifically requested by the OIG).

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Notes:

a) Suppliers may not subcontract out any part of the tasks/activities or deliverables required under this SOW.

ATTACHMENT 4

OFFICE OF AUDIT (OA)

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The Office of Audit (OA) conducts and supervises objective and independent audits and reviews of Postal Service programs and operations to:

Prevent and detect fraud, waste, and misconduct;

Promote economy, efficiency, and effectiveness;

Promote program integrity; and Keep the Governors, Congress, and Postal Service management informed of problems, deficiencies, and corresponding corrective actions.

ATTACHMENT 5

OFFICE OF CHIEF INFORMATION OFFICER (OCIO)

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The Office of Chief Information Officer (OCIO) provides IT services to the OIG.

ATTACHMENT 6

MISSION SUPPORT (MS)

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Mission Support (MS) provides critical administrative services to support the mission of the OIG. These services include budget, planning and performance, human resources, logistics and support, and accounting and procurement. Mission Support is responsible for the overall knowledge sharing, learning management and training of the OIG personnel.

Appendix A Post-Submission Information

6HQOIG-25-A-0001 v02 October 2024 Appendix A - Page 1 of 7

I. EVALUATION INFORMATION

1. Evaluation Procedure

Proposals will first be evaluated by one or more technical reviewers. Evaluations will be conducted using the evaluation criteria for the specific position. Non-price criteria will be evaluated as Acceptable/Unacceptable. Based on the initial evaluation and funding availability, the OIG component will make an award recommendation to the Contracting Officer. Information to be considered in the award recommendation decision will include the following:

The degree to which the proposal meets requirements The relative value of the proposal’s strengths compared to its weaknesses The risk of unsuccessful performance

Recommended proposals will be forwarded to the OIG Contracting Officer. Any notification received from OIG that indicates that the Offeror's full proposal has been recommended does not ultimately guarantee an award will be made. This notice indicates that the proposal has been selected in accordance with the evaluation criteria in Section II and has been sent to the contracting department to conduct price analysis, determine the Offeror's responsibility, and take other relevant steps necessary prior to commencing negotiations with the Offeror.

Ultimately, the Contracting Officer will consider:

The trade-off judgment between price and the value offered in a supplier’s proposal.

The relative value offered by a supplier or suppliers in relation to the competition.

Whether a lower cost is worth the lesser technical value (and potentially higher risk), or whether a higher price is worth the increased technical/managerial capabilities (and potentially lower risk).

This process allows for the OIG to accept other than the lowest priced proposal or other than the highest technically rated proposal to achieve a best-value contract award.

2. Evaluation Criteria

Awards under this BAA will be made to offerors based on the evaluation criteria listed in each position description of Section II. The OIG reserves the right to request any additional, necessary documentation once it makes the award instrument determination. The OIG reserves the right to remove offerors from award consideration should the parties fail to reach agreement on award terms, conditions, and cost/price within a reasonable time, or the proposer fails to timely provide any requested additional information.

3. Evaluation Panel

Technical and price proposals submitted under this BAA will be protected from unauthorized disclosure in accordance with OIG’s Evaluation Panel policies and procedures. The cognizant technical reviewer(s) will perform the evaluation of technical proposals. Restrictive notices notwithstanding, one or more support contractors may be utilized as technical reviewers. However, 6HQOIG-25-A-0001 v02 October 2024 Appendix A - Page 2 of 7 proposal selection and award decisions are solely the responsibility of OIG personnel. Each support contractor’s employee having access to technical and cost proposals submitted in response to this BAA will be required to sign a nondisclosure statement prior to receipt of any proposal submissions.

II. AWARD INFORMATION

1. Award

The OIG may evaluate offers and award a contract without discussions or negotiations with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. Discussions may be conducted if the OIG determines they are necessary. The OIG may reject any or all offers if such action is in the best interest of the OIG; accept other than the lowest offer and waive informalities and minor irregularities in offers received.

Any contract awards resulting from this BAA will incorporate the most current USPS clauses from the Postal Service’s Supplying Principles and Practices, which can be found at:

https://about.usps.com/manuals/spp/spp.pdf.

2. Notice of Award

The OIG may accept an offer (or part of an offer) whether or not there are discussions after its receipt—before an offer's specified expiration time, unless a written notice of withdrawal is received before award. A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, will result in a binding contract without further action by either party.

3. Contract Value and Period of Performance

The contract value and period of performance of each selected proposal may vary depending on the position being pursued by the selected offeror.

4. Instrument Type

Awards may take the form of contracts, ordering agreements or basic pricing agreements, as appropriate. OIG reserves the right to award a different instrument type if deemed to be in the best interest of the OIG.

5. Contract Type

The resultant contract type shall be either Firm-Fixed-Price (FFP), Time-and-Materials (T&M) or Labor-Hour (LH). When deliverables other than labor hours are required, the preferred contract type is FFP. OIG reserves the right to award a different contract type if deemed to be in the best interest of the OIG.

6. Debriefings

Debriefings will not be provided after notification of a successful or unsuccessful proposal.

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III. AWARD ADMINISTRATION INFORMATION

1. Oversight

The OIG’s Contracting Officer’s Representative (COR) will monitor overall implementation of the contract terms and will be assigned to interact with the supplier. The OIG may substitute a different COR to oversee the contract at any time. The COR will be named at the time of contract award.

2. Payments on Invoices for Supplier Services

Unless otherwise noted in the position description, For Labor-Hour (LH)/Time-and-Material (T&M) contracts:

Payments will be made on receipt of monthly invoices. Costs for labor and direct travel (if authorized) must be listed separately and aggregated on each invoice. Each invoice must contain the total hours cost and direct travel costs for each task.

For Firm Fixed Price (FFP) contracts:

Payments will be made upon receipt of periodic, task-based invoices (for FFP contracts). Invoices shall reflect the price negotiated for the invoiced task(s). FFP contracts will not be paid on an hourly basis, even though direct hourly labor rates may have been proposed in order to arrive at the price of the contract.

If progress payments are permitted in the resultant contract, the supplier may request a progress payment by submitting additional interim invoices upon achieving significant and verifiable progress under the contract. On receiving an interim invoice, the OIG may choose to issue a progress payment equal to the same percentage of the overall contract value or less (e.g., a payment of 30% or less of the contract value upon completion of 30% of the contract work). The supplier may submit interim invoices upon achieving negotiated, predetermined milestones. It is entirely within the OIG’s discretion whether to issue a progress payment. The total value of all progress payments issued shall never exceed 75% of the total contract value.

All OIG payments will be made in accordance with the Prompt Payment Act. The supplier shall submit original invoices for services utilizing the USPS eInvoicing system. All invoices will be reviewed and certified for payment by the COR and other appropriate OIG-designated officials in accordance with OIG standards and procedures for approving invoices. Invoices not submitted in the correct format will be returned and not processed until they adhere completely to OIG policies and guidance. Documentation and reports for each task must successfully meet OIG quality control standards prior to issuance of payment.

3. Supplier Staffing Requirements

The supplier must make sufficient personnel available to complete individual tasks in mutually agreed-upon timeframes. To the extent that the individual tasks provide for services to be performed by specific personnel, those services must be performed by the personnel identified in the supplier's proposal or in the individual task, unless the Contracting Officer has given advance written approval for substitutes. Use of junior personnel is not authorized, even under the supervision of key personnel, unless the OIG approves of the use of junior personnel in writing. At

6HQOIG-25-A-0001 v02 October 2024 Appendix A - Page 4 of 7 the OIG’s direction, with or without cause, the supplier will remove any personnel from performing work under the contract and replace such personnel without any cost to the OIG.

All personnel performing under this contract will be considered independent contractors, or subcontractors or employees of independent contractors, as appropriate; such personnel will not be considered employees of the OIG or the U.S. Postal Service under any circumstances.

4. Status Reports and Progress Meetings

If indicated in the Deliverables of Section II, the supplier may be required to provide bi-weekly status reports to the COR or other OIG officials, depending on the subject matter and specific tasks assigned under the contract. The reports should detail the progress made on each assigned task, the individuals assigned to each task, projected start and completion dates, the status of work already completed, and applicable time charges. The supplier may also be required to give periodic oral presentations to accompany the status reports. If reports are required, the OIG will schedule a meeting with the supplier to detail the format of the status reports shortly after contract award; no status report will be due until at least ten (10) business days after this meeting. The OIG may change the status report format and content requirements at any time by written notice to the supplier. The supplier may also be required to attend periodic progress meetings at OIG Headquarters.

Any difficulties complying with timeframes and deadlines under the contract should be communicated orally to the COR immediately, and then documented in the next regularly scheduled status report.

5. Periodic Reviews

The OIG will conduct periodic reviews of work performed by the supplier. These reviews will assess the supplier’s timeliness in completing tasks, the overall quality of the work product provided, and whether the deliverables provided met the task order requirements. The reviews will also assess the overall value of the work performed by the supplier.

6. Nondisclosure Agreement

The offeror will be required to sign a nondisclosure agreement prior to contract award (Exhibit A).

7. Security of Material and Records

The supplier shall ensure that all individuals having access to or custody of records related to the contract understand the security and confidentiality requirements of the contract.

8. Security, Suitability, and Background Investigation

Positions requiring access to Postal Service or OIG data and/or systems require a security clearance (Secret/Postal Sensitive or Top Secret) as noted on the position listing. Otherwise, a suitability determination is required.

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a. For positions requiring a suitability determination: The selected supplier must undergo a successful suitability determination, which will include a credit and criminal background check prior to commencing work. The supplier must submit the following documents to the Personnel Security Office:

• Postal Service Form 2181C (attached) – Authorization and Release – Background

Investigations.

• Postal Service Form 2025 (attached) – Contractor Questionnaire.

• Photograph – (minimum 5 mega pixel .jpg or .gif) the photograph should include only the head and shoulders, a "neutral" facial expression and solid light color background, preferably light blue.

A suitability determination cannot be made until the OIG Personnel Security Office has received all of the required documents listed above.

b. For OIG positions requiring a security clearance: In order to have access to the OIG’s data, systems, or facilities, the selected supplier must have the equivalent of a Postal Sensitive Clearance which is a current Secret, or higher, security clearance. This clearance must be active and the investigation completed within the last 5 years. The background investigation must be verified prior to the supplier commencing work and the supplier must provide a copy of its security clearance to the OIG’s Personnel Security Office. The copy of the security clearance must be on the authorizing agency’s letterhead signed by the appropriate security official with the date and type of the last completed background investigation, the type of clearance granted, and the investigating agency. A supplier who meets this requirement must also complete and submit the following documents to the Personnel Security Office:

• Postal Service Form 2181C (Exhibit D) – Authorization and Release – Background

Investigations.

• Postal Service Form 2025 (Exhibit E) – Contractor Questionnaire.

• Office of Personnel Management Form SF-85P – Questionnaire for Public Trust

Positions (available at: http://www.opm.gov/forms/).

• Certification, dated within 90 days of submission, that the supplier has passed a drug screening test for the five most abused substances identified by the Substance Abuse and Mental Health Services Administration (Drug screening test costs are the responsibility of the Offeror).

• Digital photo taken from the shoulders up, preferably in front of a blue background (Digital photo costs are the responsibility of the Offeror).

Upon receipt of these documents and successful completion of a pre-screening process, which will include a credit and criminal background check, the supplier may be granted an interim security clearance and will then be permitted to commence work.

If the supplier does not currently possess and/or maintain a current security clearance at Secret level or higher, in addition to the documents listed above it will be required to complete and submit the following documents to the Personnel Security Office:

6HQOIG-25-A-0001 v02 October 2024 Appendix A - Page 6 of 7

• Proof of U.S. citizenship (copy of birth certificate or U.S. passport), copy of United States Permanent Resident Card, or copy of H-1B or student visa, as applicable.

• Federal Bureau of Investigation Form FD-258 – two (2) Fingerprint Charts. The fingerprint charts must be signed and dated by someone with experience taking fingerprints.

Upon receipt of all documents listed above, including these additional documents, the OIG will initiate a pre-screening process for the supplier. A supplier, who is a United States citizen, or lawful permanent resident of the United States, may be granted an interim security clearance after successfully completing the pre-screening process. A supplier who is a temporary resident of the United States may not commence work until receiving a full security clearance upon the successful completion of both the pre-screening process and a full background investigation.

The above requirements also apply to all subcontractors working on this contract. All forms must be typed or handwritten legibly.

9. Subcontracting

Subcontracting of work required under the contract will not be allowed without the prior written consent of the OIG Contracting Officer. A bilaterally executed contract or modification based on a proposal that included the subcontractor, meets this consent requirement. Any subcontractor must meet the same standards of conduct and independence as the supplier. The supplier must cooperate with the Contracting Officer to provide all information necessary for the Contracting Officer to make an informed decision to authorize or disapprove the services of a proposed subcontractor. Approval will be in the form of a bilateral written modification of the contract issued by the Contracting Officer. In addition, suppliers are required to submit the qualifications of the subcontractor’s key personnel with the request for modification.

The requirements of this contract will extend to any subcontractors. It will be the obligation of the supplier to ensure that the subcontractor complies with the terms of the contract, and the supplier will be jointly and severally liable for any shortcomings in its subcontractor’s work. Noncompete provisions and other clauses affecting a restraint of trade shall not be permitted in contracts between the supplier and its subcontractors, unless prior written authorization is given by the OIG Contracting Officer.

10. Contract Modification

The supplier must communicate to the COR, immediately and in writing, the occurrence of any event that may lead to or require a contract modification. The supplier must submit any request for contract modification to the Contracting Officer and the COR, either by e-mail or by certified mail.

Only the OIG Contracting Officer may approve contract modifications. No contract modification will be effective until the Contracting Officer has approved the modification, in writing, and the modification has been signed by both parties.

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11. Contract Termination

The OIG reserves the right to terminate a contract, or any part, for its sole convenience, or for default by the supplier, or if the supplier fails to comply with any terms and conditions, or if the supplier fails to provide the Postal Service, upon request, with adequate assurances of future performance. See Clause B-12: Termination for Convenience or Default, and Clause 4-1: General Terms and Conditions, subparagraphs l and m for additional information (https://about.usps.com/manuals/spp/spp.pdf).

12. Ownership of Work Product

The OIG will exclusively own and hold title to all property rights in the work produced under this contract, as well as all documents, information, and records provided to the supplier pursuant to the contract. The supplier will not represent or claim that it has acquired any right, title, or interest in the work produced or supplied under this contract. Neither the supplier nor its personnel may sell, publish, copy, lend, display, or distribute the work produced or supplied under this contract to any person, without the prior written approval of the Contracting Officer.

Upon the completion or termination of the contract, or at the OIG’s request, the supplier and its personnel must promptly deliver to the OIG all work produced or supplied under this contract, including raw information and drafts, whether or not complete.

13. Work Location and Equipment

The position attachment will indicate if the supplier may work offsite, or at an official OIG location including OIG Headquarters located at 1735 North Lynn Street, in Arlington, Virginia.

When the supplier works offsite, the OIG will not cover the cost of office space, equipment, or other materials, unless the supplier receives prior written approval from the Contracting Officer. When the supplier works at OIG’s Headquarters or other official OIG location, the OIG will provide office space, equipment, and other materials needed to work on the contract. There will be strict limitations on bringing non-OIG equipment into OIG offices. When necessary, the OIG will provide a briefing to orient the supplier’s staff to the OIG’s operations, logistics issues, systems, objectives, and programs.

The supplier will have no expectation of privacy while using OIG office equipment, regardless of where the equipment is used. All use of OIG-supplied equipment may be captured, copied, recorded, or otherwise monitored. OIG-supplied equipment may be used only for OIG business purposes.

14. Training

OIG Contract holders will be required to take mandatory annual training related to Sexual Harassment, No Fear Act and Security Awareness. Additional training may be required pending the needs of the OIG.

EXHIBIT A PAGE 11 of 11

The OIG is authorized by law to collect the information on this form.

For an explanation of how the OIG may disclose this information, see the Privacy Act Statement at IGM 113.5.

OFFICE OF INSPECTOR GENERAL

UNITED STATES POSTAL SERVICE

Conflict of Interest and NonDisclosure Statement

USPS-OIG Requirement for Suppliers

For proper performance of Government business and to safeguard the independence of the United States Postal Service Office of

Inspector General (“USPS-OIG”), _____________________________________________ (name), hereby certifies on behalf of

___________________________________(supplier) that:

1. I am not aware of any existing conflict of interest that would create even the appearance of impropriety with regard to receiving Confidential Information from the U.S.