New Haven CT Consolidated SOW revised.pdf

CONSOLIDATED

STATEMENT OF

WORK FOR

Services at Multiple FAA Facilities

1. SCOPE: This document outlines the requirements for janitorial service at Federal Aviation

Administration (FAA) buildings and offices in FOUR (4) Air Traffic Control Towers (ATCT) locations.

1. New Haven ATCT

2. Bridgeport ATCT

3. Danbury ATCT

4. Groton ATCT

** Facility addresses are located section 13 ** Facilities may be added or removed upon mutual agreement of the Government and Contractor.

2. GENERAL INFORMATION

Period of Performance: The period of performance must be for one (1) Base Year and four 12-month option years. The Period of Performance reads as follows:

Base Year: 08/01/2024-07/31/2025 Option Year 1: 08/01/2025 to 07/31/2026 Option Year 2: 08/01/2026 to 07/31/2027 Option Year 3: 08/01/2027 to 07/31/2028 Option Year 4: 08/01/2028 to 07/31/2029

The Government reserves the right to extend the term of this contract at the prices set forth in Section B of the Contract in accordance with the terms and conditions contained in clause 3.2.4-34 Option to Extend Services.

Type of Contract: The Government will award a single firm fixed price contract

Interference with Government Business: The Contractor must schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor must be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

Protection of Government Property: During execution of the work, the Contractor must take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes must be removed immediately. The Contractor must return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Safety and Fire Prevention: The Contractor must be responsible for instructing their employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards.

Appropriate, neat appearing, well-kept signs must be provided by the Contractor to indicate, “Danger Hazardous Floors, Walk Left or Walk Right”, as applicable, and approved by the COR prior to use.

Such signs must be displayed at all times in all areas where cleaning operations are in progress that necessitate use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which may impose a traffic obstruction or personnel hazard. Contractor's employees will be required to interrupt their work to allow passage of personnel, equipment, or carts. When cleaning of a public traffic area (i.e., lobbies or corridors) results in a temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures.

Recognized Holidays: The contractor will not be required to perform services on these Holidays unless specified in section 13:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Holiday Christmas Day Independence Day

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

Facilities: The Government will furnish or make available to the Contractor the facilities described in herein. The Contractor will be responsible and accountable for such facilities accepted for use and must take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facilities will be provided by the Contractor. The Contractor will obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facilities. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor. At the completion of the contract, all facilities will be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor will be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

Utilities: The Government will furnish utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer Representative. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

The Contractor will be responsible for instructing employees in utilities conservation practices.

The Contractor will be responsible for conserving utilities, which must include, but not necessarily be limited to:

Lights must be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR.

Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

Water faucets or valves will be turned off after the required usage has been accomplished. To conserve water, only the minimum quantity of water needed for the required usage will be expended.

Janitorial Closets: Janitorial closets may be assigned, if available, to the contractor by the Contracting Officer’s Representative for the storage of bulk supplies inside the building. No other supplies or equipment may be stored on site. The Government will not be responsible for loss and/or damage to contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result in the withdrawal of the use of such facilities.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBLITIES

The Contractor will furnish all materials, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this Statement of Work.

a. The Contractor must furnish all supplies, including bathroom supplies, waste bin liners, toilet tissue, hand soap, hand sanitizer, paper towels, dishwashing powder or liquid, deodorizers, disinfectants, dish soap, dinner napkins, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract and walk-off mats. The Contractor is responsible for placing these items in their normal place of use. NOTE: ALL toilet tissue supplied under this contract must be no less than 2-ply. There will be a sufficient stock of supplies such as toilet tissue and paper towels to ensure the facilities does not run out, especially over a weekend or Holiday.

b. The Contractor must furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor-provided tools (i.e. vacuum cleaner, buffing machines etc.) must be commercial grade and must not generate excessive noise that disrupts the work in progress. Vacuum bags must be replaced on a weekly basis or sooner if needed. The Contractor must use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties.

c. All power equipment and attachments, including power cable and extension cords, must be free from any defects. The Contractor must use only the FAA furnished power outlets designated by the COR or CO.

d. No contractor furnished or owned commodity must be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor must keep pilferable items under lock and key at all times and must provide the COR with a key in the event of an emergency.

e. The Contractor will provide the COR and Facility a binder with the complete list of Material Safety Data Sheets (MSDS) for ALL CHEMICALS being utilized to sanitize and clean the facility. The Contractor will also ensure that this list is updated whenever there are Chemical / Product changes.

5. CLEANING SERVICES: Performance requirements for cleaning consist of the following each time an area is serviced.

a. Furniture or other equipment (including waste bins) moved while performing cleaning services must be returned to their original position.

b. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, metal, wood, and resilient flooring must be swept or dust mopped to remove all loose dirt, dust, and debris.

c. Vacuuming Carpets and Rugs. Carpeted areas, rugs, and mats must be vacuumed free of all loose soil and debris.

d. Emptying Waste Bins. All waste bins must be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking must be replaced with a new plastic liner.

Waste bins must be washed inside and outside utilizing a disinfectant as needed to remain free of odors. After washing, bins must be wiped dry and new plastic liners installed. All ashtrays and ash receptacles must be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste bins and marked "TRASH" must also be removed and disposed of. All waste collected must be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal must be picked up and disposed of by the Contractor. including cigarette butt receptacles, within the building and outside the building

e. Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills must be dusted. Walls, doors, and partitions must be wiped clean (including glass in partitions and doors) to a height of 7’0" above the floor level.

Electronic equipment must be dusted with an industry standard approved dusting tool. If present, chalk and marker trays, and erasers must be cleaned. The contractor must verify with the COR that the chalkboards and dry erase boards can be cleaned before cleaning. All dry erase boards must be cleaned with a cleaning solution designed for dry erase boards.

Corridor, lobby, and entrance walls and doors must be cleaned. Miscellaneous hardware and bright metalwork must be wiped clean. Drinking fountains/dispensers must be cleaned and disinfected. All surfaces of drinking fountains/dispensers must be free of stains, smudges, and scale.

f. Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area must be cleaned. Soil and moisture underneath mats must be removed and the floor must be cleaned as appropriate along with the rest of the floor. The mats must be returned to their original locations afterwards. The Contractor must report, in writing to the Contracting Officer (CO), all walk- off mats worn out to the point of being ineffective.

g. Damp Mopping. Prior to damp mopping, floors must be swept/dust mopped. Floors must be damp mopped with an industry standards cleaning solution to remove dirt, streaks, smears, and stains.

h. Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks must be washed inside and outside utilizing a disinfectant, and must be free of stains and odors. Pumice sticks and toilet bowl cleaner must be used to remove stains from urinals and water closets.

Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) must not be used to clean lavatories or sinks. Floors must be swept/dust mopped free of dirt and mopped with a disinfectant.

Wainscoting, partitions, walls, and doors must be cleaned free of dirt, stains, and graffiti. Mirrors must be cleaned and polished. All metal fixtures and hardware must be cleaned. Waste bins must be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms must be considered part of the restrooms, and cleaned accordingly.

Restroom supply dispensers (paper towels, toilet tissue, soap, and hand sanitizer) must be replenished. The Contractor must stock restrooms with sufficient supplies to ensure that the supplies must last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor must replenish them at no additional cost to the Government.

i. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs must be vacuumed free of all loose soil and debris. Carpets and rugs must be shampooed free of streaks, stains, and spots, and must have a bright uniform color. Shampooing must be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing must be returned to their original positions.

6. SPECIAL PRECAUTIONS: Some areas must be occupied by FAA employees performing official duties during the time contract work is being conducted. Therefore, the contractor must give special attention while conducting work in these areas. These areas contain critical and specialized power for the operation of equipment used by the FAA. At no time may the Contractor’s power-driven equipment be plugged into any electrical outlet used by FAA equipment or racks. Care must be exercised to prevent vacuum cleaners, buffers, mops, etc., from striking FAA electronics equipment and racks. The COR must assist the Contractor in working out the best and safest methods for the proper cleaning of these areas.

7. SERVICES TO BE PERFORMED ON A DAILY BASIS AT ALL LOCATIONS.

Daily services will be provided on Tuesdays, Thursdays and Saturdays at all four locations.

Section 13 will identify the days for each facility.

a. Wipe down all water fountains/dispensers, cooler fixtures and drain pans.

b. Empty all waste bins.

c. Vacuum all carpeting and sweep all non-carpeted floor space including hallways. Note: Due to the critical nature of Air Traffic Communications, all vacuuming in the Tower Cab must commence after coordination with the COR, who coordinates with the Air Traffic Shift Supervisor.

d. Clean all restrooms.

e. Clean all break rooms. Clean and wipe off all surfaces, including the top of snack machines, TV, tables, and counter tops with odorless disinfectant cleaning solutions. Clean and disinfect microwave ovens. Wipe chairs and/or brush off upholstered chairs. Replenish all paper towel dispensers with properly fitting towels.

f. Disinfect entryway door handles and push bar inside and outside, elevator buttons and all handrails.

g. Remove all trash, garbage, packing, crating, and other extraneous material from the premises and disposed of it in accordance with city, county, and state regulations. The contractor must maintain all refuse areas in a clean, orderly condition, free of flies and vermin. This includes emptying recycle bins.

8. SERVICES TO BE PERFORMED ON A WEEKLY BASIS AT ALL LOCATIONS

Services must not exceed 7 days between each service.

a. Damp mop all non-carpeted floors including hallways and equipment room.

b. Sweep all stairways and landings and clean all ledges in tower stairwell.

c. Remove splash marks from walls around all water fountains/dispensers, coolers and sinks.

d. Dust all horizontal counters, equipment on counters, blinds, windowsills, and ledges.

e. Clean entrance and exit corridors. Wash inside and outside of entrance and exit corridor glass door until free of film, streaks, and stains. Wipe up all spills and drips.

f. Restrooms. Clean and flush floor drains with disinfectant.

9. SERVICES TO BE PERFORMED ON A MONTHLY BASIS AT ALL LOCATIONS. Services must not exceed 30 days between each service.

a. Clean all refrigerators externally (if present).

b. Clean stairwells (including handrails and landings) between ground and junction floors.

c. Clean all air conditioning and heating vents.

d. Clean restroom fan vents.

e. Breakrooms. Clean stovetop and inside of stove; this only will be done at the New Haven location, the other locations have no stove.

f. Spot clean all carpeting.

10. SERVICES TO BE PERFORMED ON A SEMI-ANNUAL BASIS AT ALL LOCATIONS:

Once per six-month period, not to exceed 180 days between services, at a time coordinated with the

COR.

a. Clean and shampoo all carpets.

b. Clean and shampoo all cloth furniture.

c. Clean all light covers in towers and base buildings.

d. Clean all blinds and rehang.

11. SPECIAL INSTRUCTIONS:

a. The Contractor must provide the COR with a monthly work schedule. The schedule must include work hours, employees involved, and any special services to be performed during the monthly cycle.

b. The Contractor must arrange for satisfactory supervision of the contract work. The contractor or his/her supervisors must be available at all times. The name of the supervisor must be submitted in writing through the COR to the CO. Where weekly services are required, such supervisor must meet with the COR once each week to inspect contract performance. Where services are performed no more than biweekly (every other week) or monthly, such meeting must be conducted once each month.

c. Prior to the commencement of the contract, the CO/COR and the Contractor must meet and review the total workload and working methods proposed by the Contractor. The Contractor must submit prior to the contract starting date an annual schedule of all periodic work by dates and areas. The Contractor must be required to submit a work report of the periodic jobs performed for comparison with the schedule requirements.

d. Employee Training -The Contractor will be responsible for training his/her employees on the following subjects:

Proper use and handling specified and approved detergents, supplies, and equipment.

Care and maintenance of Contractor and Government furnished property.

Familiarization with fire prevention and safety procedures. This will include fall protection if applicable for cleaning in high areas and proper use of ladders.

Familiarization with applicable FAA policies/regulations and their effect on housekeeping services.

Documentation of this training will be made available to the Contracting Officer and/or their Representative upon request.

e. The Contractor must ensure each employee completes the appropriate security forms required by the FAA Personnel Security Division, in order to conduct local background checks and appropriate national agency checks. If the background security checks reveal the employee does not meet FAA’s suitability standards, he/she must not be allowed to work at the FAA facility. Security must notify the CO prior to notifying the Contractor to remove the employee from the facility. The Contractor must submit to the COR a list of all employees by name who are to work at this facility not later than ten (10) days after receipt of contract award. The Contractor must likewise notify the COR in writing of any deletions or additions of employees performing under this contract immediately. The Contractor and his/her employees must be subject to all rules and regulations relative to entering and leaving the buildings and grounds for security purposes.

f. Badges-All employees must wear FAA supplied security badges above the waist, on the front of the body, and on their outermost clothing at all times while on the premises. Upon termination of employment, security badges must be turned in to the Contracting Officer’s Representative

Special Badging is required at the sites below.

• No Special or additional Badging is required at the current locations listed.

g. Additional Airport Authority Insurance Requirements are required at the sites below.

• No additional insurance requirements are required for any of the current sites listed

h. The contractor is responsible for all government-furnished keys and access cards. The contractor must bear the cost of replacement keys and re-coring and all applicable locks if the keys and/or access cards become lost or destroyed.

i. The Contractor must fill out and initial the Janitorial Checklist after every cleaning at each facility.

13. SERVICES SPECIFIC TO EACH LOCATION.

Please Note: Facility-specific requirements contained in this section are in addition to all other requirements contained in the SOW, and to the extent that there are any inconsistencies, the facility specific requirements will take precedent

a. New Haven ATCT, 10 Thompson Ave East Haven, CT 06512

Janitorial Service to be Performed: Facility to be cleaned: ATCT and Base Building

Air Traffic Control Tower Service Area Area Sq Ft

Tower Cab 230 Equipment Room (4st floor) 68 Lavatory (4th floor) 25 Air Traffic Manager's Office (2nd floor) 68 Equipment Room (1st floor) 110 Stairs 315 Entry Foyer 50

Base Building Entryway 40 ASC Office 84 Lavatory 56 Conference and Kitchen Area 405 Manager's Office 120 Coordinator's Office 120 AF Personnel Area 338 Lavatory 44 Kitchen Area 230 Connecting Passageway 96 Total area to be cleaned 2,279 sq. ft

Hours Service is to be Performed: All services must be conducted Tuesdays, Thursdays and Saturdays between 0800 am-1400pm excluding Holidays (no cleaning on any Federal holidays).

Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

b. Bridgeport ATCT, 1100 Great Meadow RD Stratford, CT 06615

Janitorial Service to be Performed: Facility to be cleaned: ATCT

Air Traffic Control Tower Service Area Area Sq Ft

Tower Cab 400 Equipment Room (3rd floor) 644 Lavatory (2nd, 3rd, 4th floor) 125 Air Traffic Manager's Office/CBI room (2nd floor) 322 Recording Room and Hall (4th floor) 640 Stairs/landings 258 Telco room (1st floor) 196 Total 2,400 sq.ft

Hours Service is to be Performed: All services must be conducted Tuesdays, Thursday and Saturdays between 0800 am-1400 pm excluding Holidays. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

c. Danbury ATCT, 88 Kenosia Ave Danbury, CT 06810

Janitorial Service to be Performed: Facility to be cleaned: ATCT and Base Building

Air Traffic Control Tower Service Area Area Sq Ft

Tower Cab 230 Equipment Room (4st floor) 68 Lavatory (4th floor) 25 Equipment Room (3rd floor) 140

Base Building

Tech Ops Personnel Area 160 Lavatory (Men & Women) 88 Entry Foyer 50

Total 1,076 sq. ft

Hours Service is to be Performed: All services must be conducted Tuesday, Thursday and Saturdays between 0800 am-1400 pm excluding Holidays. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

d. Groton ATCT, 157 Tower Avenue Groton, CT

Janitorial Service to be Performed: Facility to be cleaned: ATCT and Base Building

Air Traffic Control Tower Service Area Area Sq Ft

Tower Cab 200 Equipment Room (3rd floor) 87 Lavatory (3rd floor) 48 Office (2nd Floor) 87 Equipment Room (1st floor) 87

Total 824 sq. ft

Hours Service is to be Performed: All services must be conducted Tuesday, Thursday and Saturdays between 0800 am-1400 pm excluding Holidays. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

13. OTHER

Policing Grounds: Paper, bottles, cans, and all other trash and refuse must be removed from all grounds, sidewalks, and interior courts within the facility grounds. All removed items must be deposited in the nearest waste container.

Unforeseen Facility Closures: When an unforeseen facility closure occurs on a regularly scheduled day of work, the Government must have the following options:

a. To require the Contractor to perform the work on the following day, unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

b. To forego the work and accordingly reduce payment due to the Contractor, on a prorated basis for work not performed.

c. To reschedule the work on any day satisfactory to both parties.

Emergency Services: In the event that an emergency situation occurs, such as flooding, glass breakage, spillage of liquids, etc., prior to or after normal working hours, the Contractor must be required to provide clean up services.

Waste Management and Pollution Prevention: In accordance with EO 13514, FAA is required to divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of its operations. In support of meeting this requirement, the Contractor must divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of the Contractor’s work, to the maximum extent feasible. In doing so, the Contractor must appropriately utilize the facility’s existing waste and recycling program. The Contractor will establish a program to promote cost-effective waste reduction in all operations and facilities covered by the contract in accordance with clause 3.6.3-7. All reports will be provided to the CO and COR monthly.

Lost and Found Property: It is the Contractor’s responsibility to ensure that all articles of possible personal or monetary value found by the Contractor's employees are turned in to an office designated by the COR