Attachment 1- SOW.pdf

Page 1 of 14 Version 1.0, Dated 12-5-2019

ATTACHMENT 1

AIRPORT TRAFFIC CONTROL TOWER

GENERAL MITCHELL INTERNATIONAL AIRPORT

MILWAUKEE WISCONSIN

CUSTODIAL SERVICES

SCOPE OF WORK

The contractor must furnish all labor, supplies and equipment necessary to perform janitorial services for the Federal Aviation Administration Airport Traffic Control facility at General Mitchell Airport, Milwaukee, Wisconsin. The facility has approximately 9,535.1 square feet of space. Service must be performed as indicated between the hours of 3:00 p.m. and 11:59 p.m.; this must include National Holidays for any space cleaned on a frequency of seven days. Empty all waste and recycle containers into the appropriate dumpsters located at the southwest corner of the building.

Page 2 of 14 Version 1.0, Dated 12-5-2019

Table of Contents

1.0 PURPOSE

1.1 GENERAL REQUIREMENTS

2.0 RESERVED

3.0 REQUIREMENTS

3.0.1 DAILY CLEANING

a. General - Rooms, Corridors and Stairs (7 days)

b. Restrooms and Showers: (7 days)

c. Break room - Rooms 129 and l 000: (7 days)

d. Tower Cab (7 Days)

e. Administrative Areas, Corridors, Vestibules (7 days)

3.0.2 WEEKLY CLEANING

a. General

b. Break, Common, Fitness, Quiet and Smoking Room

c. Restrooms and Showers

d. TRACON – SPECIAL

1. Daily (Sunday-Friday) 2 Saturday Evening between 5 PM and 8 PM

3.0.3 THREE TIMES WEEKLY

a. Conference Room 111, Room 119A, CBI Room 135 and Fitness Room 132

3.0.4 SEMI-MONTHLY

3.0.5 MONTHLY

3.0.6 QUARTERLY

3.0.7 SEMI-ANNUALLY CLEANING

3.0.8 ANNUAL CLEANING

3.0.9 ADDITIONAL FLOOR CLEANING

3.1 MANAGEMENT

3.1.1 Work Control

3.1.2 Work Schedule

3.1.3 Environmental Management

4.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1 CONTRACTOR FURNISHED ITEMS

5.0 DEFINITIONS

6.0 TABLES/FIGURES/ATTACHMENTS………………………………………………………..……...…...

1. FIGURE 1

2. FIGURE 2

3. TABLE 1

4. ATTACHMENT 1

Page 3 of 14 Version 1.0, Dated 12-5-2019

1.0 Purpose

This contract is for custodial services for Air Traffic Control Tower at Milwaukee Mitchell International Airport.

1.1 General Requirements

The Contractor must provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide custodial services in accordance with this specification. Custodial service applies to all designated spaces including, but not limited to, halls, restrooms, offices, work areas, entrance ways, lobbies, storage areas, elevators, and stairways. Publications applicable to this specification are listed FIGURE 1.

2.0 Reserved

3.0 Requirements

The contractor must complete the following requirements:

3.0.1 DAILY CLEANING: Indicated by Purple Color on FIGURE 1.

a. General - Rooms, Corridors and Stairs (Elevator to Tower Cab) (7 days)

1. Sweep all tiled floors using chemically treated absorbent dusting tools.

2. Sweep with a non-static sweeper. Remove obvious debris and wipe-up spills.

3. Remove obvious debris from carpeted areas, vacuum using an industrial vacuum.

4. Empty wastebaskets and containers, dispose of waste paper, trash and other extraneous materials. Replace all liners as necessary. In case of leakage, damp wipe receptacle and clean to remove all residue.

5. Clean and disinfect drinking fountains and remove any visible residue or stains.

NOTE: Empty trash in wastebaskets and receptacles in all offices daily, with exception of offices with closed doors. Closed office trash will not be emptied unless receptacle is left outside of door.

b. Restrooms and Showers: (7 days)

1. Wet mop restroom floors with a disinfectant solution (dedicated mop). Wash and clean all restroom fixtures, walls, partitions, and mirrors. Immediately report any broken or inoperable equipment to the COR.

2. Wash, clean and disinfect toilets and urinals.

3. Furnish and refill soap containers, toilet paper and toilet seat cover dispensers.

4. Furnish and replenish paper towels in dispensers and provide supplemental refills available for after hour replenishment.

5. Empty and disinfect sanitary napkin receptacles in women’s restroom.

6. Insert clean plastic linings as needed in the waste receptacles.

c. Break rooms • Room 129 and Room l00D: (7 days)

1. Sweep all tiled floors using chemical treated absorbent dusting tools. Remove obvious debris and wipe-up any spills. Wet mop once floors have been swept of

Page 4 of 14 Version 1.0, Dated 12-5-2019 debris.

2. Remove obvious debris from carpeted areas; vacuum using an industrial vacuum.

3. Clean and disinfect sink(s).

4. Wipe down and disinfect counter and tabletops.

d. Administrative Areas and Corridors

1. Wash all glass entrance panels/doors inside and out with cleaning material that will not film, streak or stain.

2. Wipe vinyl chairs and/or brush off upholstered chairs.

3. Replenish paper towel dispensers. (if applicable)

4. Empty wastebaskets and containers, dispose of waste paper, trash and other extraneous materials. Replace all liners as necessary. In case of leakage, damp wipe receptacle and clean to remove all residue.

5. Wipe down the surfaces of the appliances i.e.: refrigerator, microwave and vending machines.

e. Tower Cab (7 Days) See FIGURE 2

1. Vacuum carpeting daily using built-in vacuum system upon approval from on duty supervisor.

2. Clean and disinfect drinking fountain and sink.

3. Wipe all counters avoiding operational equipment.

f. Administrative Areas, Corridors, Vestibules (7 days)

1. Remove obvious debris from carpeted areas, vacuum using an industrial vacuum.

2. Sweep or wet mop all tiled floors using chemically treated absorbent dusting tools or sweeping compounds.

3.0.2 WEEKLY CLEANING: * Indicated by Pink color on FIGURE 1.

a. General:

1. Wet mop all tiled floors using a detergent solution and vacuum carpeted areas with industrial vacuum

2. Remove stubborn dirt.

3. Buff, spot wax, all tiled floor space to prevent finish from wearing though to tile surface.

NOTE: Empty trash in wastebaskets and receptacles in all offices, daily, with exception of offices with closed doors.

b. Quiet Room

1. Vacuum if carpeted, damp mop if tiled

2. Wipe vinyl chairs and/or brush off upholstered chairs.

c. Restrooms and Showers:

1. Clean and disinfect showers.

2. Provide a constant supply of deodorant sheets in each urinal.

3. Clean and disinfect deep well sink in janitor closet – Room 124.

d. TRACON – SPECIAL. Indicated by Green color on FIGURE 1

Page 5 of 14 Version 1.0, Dated 12-5-2019

1. Daily (Sunday-Friday)

a) Empty wastebaskets and containers, dispose of waste paper, trash and other extraneous materials. Replace all liners as necessary. In case of leakage, damp wipe receptacle and clean to remove all residue.

2. Saturday Evening between 5 PM and 8 PM

a) Vacuum TRACON using built-in vacuum system or low noise equipment upon approval from on duty supervisor.

b) Spot clean TRACON avoiding operational equipment.

c) Empty wastebaskets and containers, dispose of waste paper, trash and other extraneous materials. Replace all liners as necessary. In case of leakage, damp wipe receptacle and clean to remove all residue.

3.0.3 THREE TIMES WEEKLY: * Indicated by Yellow Color on FIGURE 1

Conference Room 111, Room 119A, CBI Room 135 and Fitness Room 132

1. Vacuum Carpet

2. Clean and disinfect tabletops.

3. Wipe vinyl chairs and/or brush off upholstered chairs.

4. Wipe down exercise equipment.

3.0.4 SEMI-MONTHLY: *

Sweep and damp mop concrete stairway from tower vestibule to ground level (stair#4 on FIGURE 1)

3.0.5 MONTHLY: *

1. Dust the surface of all office furniture and fixtures. Do not disturb papers or equipment on surfaces of desks, office furniture, etc.

2. Deodorize P-TRAPS (floor drains), clean and sanitize light switches covers.

3. Clean/dust all vents, ceiling fans, ceiling fan-lights, and exposed/open light fixtures.

4. Dust surface of all fixtures, window sills/ledges, door sills/ledges, frames and door tops, including plaques and office nameplates.

3.0.6 QUARTERLY * (During the months of October, January April and July):

1. Dust all exposed pipes, handrails, and grates in stairwell.

3.0.7 SEMI-ANNUALLY CLEANING * (During the months of October and April):

1. Strip old wax from all non-carpeted space, re-wax and buff.

2. Spot clean walls, doors and woodwork as needed to remove fingerprints, marks and smudges.

3. Sweep, vacuum (with portable vacuum), and wet mop concrete stairs from ground level to tower cab (STAIR #4).

4. Dust surface of all fixtures, window sills/ledges, frames and door tops, including plaques and office nameplates.

5. Clean all windows inside and out on Base Building.

6. Clean all carpeted areas with Carpet shampooer.

Page 6 of 14 Version 1.0, Dated 12-5-2019

3.0.8 ANNUAL CLEANING * (During Month of May)

1. Clean mini blinds so that there are no visible streaks.

3.0.9 ADDITIONAL FLOOR CLEANING

1. Entry vestibules, all corridors (including locker corridor), stairs, and stairway landings must receive additional wet mopping in inclement weather, as needed, when mud and dirt are tracked in from outside.

2. Furnish suitable mats inside the four entrances. Front entrance (F1), two Side entrances (S1& S2) and Tower link (TL1) see FIGURE 1

ASTISK: (*) Prior to performing work on this contract, the contractor MUST submit a schedule indicating the dates he/she proposes to comply with the various weekly, monthly quarterly, semi-annual work requirements to the Contracting Officer Representative, see TABLE 1.

3.1 Management

The Contractor must manage the total work effort associated with the custodial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor must provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor must maintain an adequate workforce and be trained in the proper use and handling of contract specified and approved supplies and equipment, to complete work in accordance with the time and quality standards specified herein.

3.1.1 Work Control

The Contractor must implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor must plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. The Contractor will be provided a checklist of the required monthly, quarterly, semi-annual and annual work requirements, as defined with this SOW. Upon completion of the services, the contractor must complete the checklist and submit it to the COR within 24 hours. The Contractor must obtain approval for entry of any non-permanent personnel not already vetted via security suitability investigation for the Milwaukee ATCT, Milwaukee, Wisconsin. This includes site visits, monthly, quarterly, semi-annual and annual work requirements. Contractor employees are not authorized to escort any (badged or non-badged) visitors while in the facility.

3.1.2 Work Schedule

The Contractor's initial work schedule must indicate the hours of the day frequent services will be performed and the day of the week that weekly or less frequent services will be performed. The schedule must list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. The initial work schedule must be submitted to the Contracting Officer for approval within 15 days after award. The contractor MUST also submit a schedule indicating the dates he/she proposes to comply with the various monthly, quarterly, semi-annual and annual work requirements to the Contracting Officer Representative and date/time confirmed by both parties at least 3 days prior to starting work. Once approved, all work must be performed in strict

Page 7 of 14 Version 1.0, Dated 12-5-2019 compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule must be submitted for the Contracting Officer's approval at least three working days prior to performance. See TABLE 1 for frequency list. Except as may otherwise be specified, all firm fixed-price work must be performed during the Government's regular working hours. If the Contractor desires to carry on work after regular working hours, or on Saturdays, Sundays, or holidays, prior approval must be obtained from the Contracting Officer.

3.1.3 Environmental Management

In order to comply with Executive Order 13834, and the FAA Green Procurement Plan (GPP), the Contractor must use environmentally preferable products and services. These program elements include, but are not limited to: products and services that are energy-efficient, water-efficient, biobased, non-ozone depleting, contain recycled-content, and non-toxic or less-toxic alternatives.

The Contractor must also ensure the use of integrated pest management principles; responsible chemical use/storage practices; and diversion of non-hazardous waste from landfills. These program elements are described on the Office of Federal Sustainability website (http://www.sustainability.gov).

3.1.4 Products and Materials

Custodial cleaning products required in the performance of this SOW must carry the Environmental Protection Agency Design for the Environment (DFE) label, Green Seal certification, or must meet/exceed South Coast Air Quality Management District (SCAQMD) specifications and/or DFE and Green Seal specifications. Cleaning products must minimize exposure to potentially harmful chemicals (e.g., corrosives, skin irritants, human carcinogens, etc.) and contain biobased solvents, reduced flammability, and low or no volatile organic compounds. Green cleaning program guidance can be found in more detail on the Office of Federal Sustainability website (http://www.sustainability.gov)

If it is determined that such certified products do not meet Government performance requirements, the Contractor must submit a proposed alternative that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (http://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program) must meet the minimum recovered (recycled) content levels. Bio-based products must be used in accordance with the U.S. Department of United States Department of Agriculture’s BioPreferred program (http://www.biopreferred.gov). The contractor must purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy Efficiency Recommendations product list.

3.1.5 Protection of Government Property

During execution of the work, the Contractor must take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes must be removed immediately. The Contractor must return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

3.1.6 Waste Management

In accordance with EO 13834, FAA is required to divert from landfill or incineration facility disposal http://www.sustainability.gov/ http://www.sustainability.gov/

Page 8 of 14 Version 1.0, Dated 12-5-2019 a minimum of 50% of the non-hazardous waste generated as a result of its operations. In support of meeting this requirement, the Contractor must divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of the Contractor’s work, to the maximum extent feasible. In doing so, the Contractor must appropriately utilize the facility’s existing waste and recycling program. If no such program exists, the Contractor must develop, operate and track, at its own expense, a comprehensive waste, recycling and reuse program. The Contractor must report non-hazardous waste diversion rates on a yearly basis to the COR.

4.0 Government Furnished Property and Services

1. Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor must secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

a. A small janitorial closet will be provided for storage of a minimal supply of paper products, cleaning supplies, as well as mops, brooms and buckets.

2. Government Furnished Equipment. The Government will provide the Contractor the use of existing built in vacuum system (hoses and vacuum handle) in both the tower and

TRACON.

NOTE: Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

NOTE: Water faucets or valves must be turned off after the required usage has been accomplished. To conserve water, only the minimum quantity of water needed for the required usage must be expended.

4.1 Contractor Furnished Items

Except for items listed in paragraph 4.0, the Contractor must provide all facilities, equipment, materials, supplies, and services to perform the requirements of this contract.

a. Contractor must bring all supplies into the facility. No supplies will be shipped directly to the facility via U.S. mail or any commercial delivery company/courier.

5.0 Definitions

As used throughout this contract, the following terms must have the meaning set forth below.

a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it must be understood that reference is made to this specification and the drawings accompanying this specification unless stated otherwise.

b. Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it must be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

c. Clean. "Clean" must be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

Page 9 of 14 Version 1.0, Dated 12-5-2019

d. Contracting Officer. The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

e. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor must ensure that his/her subcontractors comply with the provisions of this contract.

f. Contractor Representative. A foreman or superintendent assigned.

g. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

h. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

i. Frequency of Service.

1. Annual (A). Services performed once during each 12 month period of the contract at intervals of 345 to 385 days.

2. Semi-Annual (SA). Services performed twice during each 12 month period of the contract at intervals of 160 to 200 calendar days.

3. Quarterly (Q). Services performed 4 times during each 12 month period of the contract at intervals of 80 to 100 calendar days.

4. Monthly (M). Services performed 12 times during each 12 month period of the contract at intervals of 28 to 31 calendar days.

5. Semi-Monthly (SM). Services performed 24 times during each 12 month period of the contract at intervals of 14 to 16 calendar days.

6. Weekly (W). Services performed 52 times during each 12 month period of the contract at intervals of six to eight calendar days.

7. Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

8. Three times weekly (3W). Services performed three times a week, such as Monday, Wednesday and Friday.

9. Daily (D5). Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

10. Daily (D7). Services performed once each calendar day, seven days per week, including weekends and holidays.

j. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

k. Quality Assurance Evaluator (QAE). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

l. Quality Control (QC). A method used by the Contractor to control the quality of goods and

Page 10 of 14 Version 1.0, Dated 12-5-2019 services produced.

m. Regular Working Hours. The Government's regular (normal) working hours are from 7:00 a.m. to 3:00 p.m., Mondays through Fridays except (a) Federal Holidays and (b) other days specifically designated by the Contracting Officer.

n. Space. A space is an area to receive custodial services which may or may not be considered a room by common definition. Examples of spaces are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

o. Waste and Recycling Containers. Waste containers are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, ash trays, or any container holding trash, paper, or other recyclables and refuse of any type.

6.0 TABLES/FIGURES/ATTACHMENTS

COLOR FREQUENCY ROOMS:

7 TIMES PER WEEK

TILE/CARPET/TRASH

6, 8, 100, 100D, 100H, 101, 102, 103, 117, 120, 120A, 121, 128, 128A, 129, 131, 131A, 133, 134, 138A, 139, AND 145

3 TIMES PER WEEK

CARPET/TILE/TRASH 111, 119A, 132, AND 136

1 TIME PER WEEK

CARPET/TILE

7, 100A, 100B, 100C, 100F, 104, 105, 106, 108, 109, 110, 119, 124, 127, 135, 138, 140, 141, 142, AND 143

SPECIAL 118 AND 120

NO ACTION REQUIRED

100E, 100G, 115A, 116, 119, 122, 123, 125 AND 126

TABLE 1

ATTACHMENT 1

AIRPORT TRAFFIC CONTROL TOWER

GENERAL MITCHELL INTERNATIONAL AIRPORT

MILWAUKEE WISCONSIN

ROOM NAME FLOOR COVERING FREQUENCY SQUARE FOOTAGE

MAIN BUILDING

Main Vestibule – Room 101 Ceramic / Tile 7 days 82 Corridor – Room 102 Carpet 7 days 144

TO Admin – Room 103 Carpet 7 days 237 AT Reception – Room 139 Carpet 7 days 384

AT Office – Room 104 Carpet 1 day 88 TO Office – Room 105 Carpet 1 day 55 TO Office – Room 106 Carpet 1 day 83.5 TO Alcove – Room 107 Carpet 7 days 60.5

TO Computers – Room 108 Carpet 1 day 124 TO LIS Area – Room 109 Carpet 1 day 42

TO Office – Room 110 Carpet 1 day 52.5 Conference Room – Room 111 Carpet 3 days 336

Corridor – Room 100 Carpet 7 days 242 TO Office – Room 100A Carpet 1 day 111 TO Office – Room 100B Carpet 1 day 119.5 TO Office – Room 100C Carpet 1 day 110 Common Room – 100D Tile 7 days 288 TO Office – Room 100F Carpet 1 day 47

Side Vestibule – Room 100H Tile 7 days 165 TO Workshop – Room 119A Tile 3 days 315

TRACON – Room 118 Carpet 7 days 701 ETG Training Lab – Room 120 Carpet 3 days 216

Corridor – Room 121 Tile 7 days 70 Corridor – Room 117 Tile 7 days 528

Tower Link – Room 145 Tile 7 days 138 AT Office – Room 127 Carpet 1 day 54

Locker Corridor – Room 128 Tile 7 days 120 Locker Corridor – Room 128A Tile 7 days 60 AT Break Room – Room 129 Tile 7 days 277/40

Men’s Room – Room 130 Ceramic / Tile 7 days 250 Men’s shower – Room 130A Ceramic / Tile 7 days Included in Restroom

Woman’s Restroom – Room 131 Ceramic / Tile 7 days 250 Woman’s Shower – Room 131A Ceramic / Tile 7 days Included in Restroom

Fitness Room – Room 132 Composite 3 days 126 Side Corridor – Room 133 Tile 7 days 180 Side Vestibule – Room 134 Ceramic / Tile 7 days 42

Copy/File Room – Room 138A Carpet 7 days 72

MAIN BUILDING CONT’

AT Office _ Room 135 Carpet 1 day 103 CBI Room – Room 136 Carpet 3 day 55 AT Office – Room 137 Carpet 1 day 123.5 AT Office – Room 138 Carpet 1 day 63 AT Office – Room 140 Carpet 1 day 64.5 AT Office – Room 141 Carpet 1 day 106 AT Office – Room 142 Carpet 1 day 77

TOTAL MAIN SPACE 6802.00 SQ FT

TOWER

Foyer (base) Room 6 Tile 7 days 320

Quiet Room – Room 7 Carpet 1 days 73.5 Smoking Room – Room 8 Tile 7 days 100 Sub-junction Hall/Stairs Tile 7 days 185

Sub-junction Equipment Room Concrete 1 day 156 Junction Hall/Stair Tile 7 days 138 Junction Restroom Ceramic Tile 7 days 44.6

ATCT Cab Carpet 7 days 324 Stairway Concrete Bi-Annually 1392

TOTAL TOWER SPACE 2733.1 SQ FT

TOTAL ESTIMATED SPACE 9535.1 SQ FT